Firmware_Upgrade_Tool_Duplex

User Guide
TRACUT001

Revision: 1.00

http://www.queclink.com
sales@queclink.com
Firmware_Upgrade_Tool_Duplex User Guide

Document Title: Firmware_Upgrade_Tool_ Duplex User Guide

Revision: 1.00

Date: 2014-11

Status: Release

Document Control ID: TRACUT001

General Notes
Queclink offers this information as a service to its customers, to support application and
engineering efforts that use the products designed by Queclink. The information provided is

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based upon requirements specifically provided to Queclink by the customers. Queclink has

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not undertaken any independent search for additional relevant information, including any

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information that may be in the customer’s possession. Furthermore, system validation of this

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product designed by Queclink within a larger electronic system remains the responsibility of

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the customer or the customer’s system integrator. All specifications supplied herein are

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subject to change.

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Copyright

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This document contains proprietary technical information which is the property of Queclink
Limited., copying of this document and giving it to others and the using or communication of

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the contents thereof, are forbidden without express authority. Offenders are liable to the
payment of damages. All rights reserved in the event of grant of a patent or the registration of
a utility model or design. All specification supplied herein are subject to change without
notice at any time.

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Copyright © Shanghai Queclink Wireless Solutions Co., Ltd. 2014

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Contents

Contents ............................................................................................................................................ 2
Figure Index ...................................................................................................................................... 3
0. Revision history ............................................................................................................................ 4
1. Tool Introduction ........................................................................................................................... 5
1.1. System Requirements .......................................................................................................... 5
1.2. Tool Interface ...................................................................................................................... 5
1.2.1. Introduction of the UI ............................................................................................... 5
2. Upgrade Operation Instruction ...................................................................................................... 8

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2.1. Step1_Upgrade Prepare ....................................................................................................... 8
2.2. Step2_Upgrade Tool Basic Setting ...................................................................................... 8

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2.3. Step3_Power Off Device ................................................................................................... 10

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2.4. Step4_Click Start Button ................................................................................................... 11
2.5. Step5_Connect Device to Upgrade Cable ......................................................................... 11

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2.6. Step6_Upgrade Process ..................................................................................................... 11

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2.7. Step7_Upgrade Accomplishment ...................................................................................... 17
3. FQA............................................................................................................................................. 18

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3.1. COM_PORT_OPEN_FAIL ............................................................................................... 18
3.2. CHANGE_BAUDRATE_FAIL ........................................................................................ 19

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3.3. INCORRECT_ROM_LOAD ............................................................................................ 20
3.4. DA_EXT_RAM_ERROR ................................................................................................. 21
3.5. DOWNLOAD_DA_FAIL or BROM_CMD_JUMP_FAIL .............................................. 22
3.6. Progress Bar Does Not Run............................................................................................... 23

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Figure Index

FIGURE 1: UI OF THE MAIN INTERFACE ......................................................................................... 6

FIGURE 2: UI OF STOP UPGRADE ...................................................................................................... 7
FIGURE 3: UI OF PROGRESS BAR ...................................................................................................... 7
FIGURE 4: UI OF PORT ......................................................................................................................... 9
FIGURE 5: UI OF BAUDRATE .............................................................................................................. 9
FIGURE 6: UI OF SELECTING SCATTER FILE ................................................................................ 10
FIGURE 7: UI OF SCATTER FILE SELECTED .................................................................................. 10
FIGURE 8: UI OF STARTING UPGRADE .......................................................................................... 11

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FIGURE 9: UI OF DOWNLOAD DA ................................................................................................... 12
FIGURE 10 : UI OF DOWNLOAD BOOTLOADER ........................................................................... 13

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FIGURE 11: UI OF PRE-FORMAT ....................................................................................................... 13

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FIGURE 12: UI OF DOWNLOAD BIN ................................................................................................ 14

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FIGURE 13: UI OF ENTER META MODE IN UART ......................................................................... 14

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FIGURE 14: UI OF BOOT META IN BROM STAGE ......................................................................... 15

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FIGURE 15: UI OF INIT CLEAR NV FILES ....................................................................................... 15
FIGURE 16: UI OF CLEAR NV SYS FILES ........................................................................................ 16

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FIGURE 17: UI OF UPGRADE OK ...................................................................................................... 17
FIGURE 18: UI OF PORT ERROR ....................................................................................................... 18

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FIGURE 19: UI OF BAUD RATE ERROR ........................................................................................... 19
FIGURE 20: UI OF UPGRADE WITH INCORRECT SCATTER FILE PATH.................................... 20
FIGURE 21: UI OF UPGRADE WITH INCORRECT SCATTER FILE .............................................. 21
FIGURE 22: UI OF POWER SUPPLY OR USB ABNORMAL ........................................................... 22
FIGURE 23: UI OF POWER SUPPLY OR USB ABNORMAL ........................................................... 23

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FIGURE 24: UI OF PROGRESS BAR DOES NOT RUN .................................................................... 24

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0. Revision history

Revision Date Author Description of change

1.00 2014-11 Vega YU Initial

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1. Tool Introduction

Queclink_Firmware_Upgrade_Tool_Duplex is PC tool which can be used to upgrade firmware

which provided by Queclink.

1.1. System Requirements

The tool can run in PC without install, and the operation system must be in the list below:
 Windows 95

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 Windows 98

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 Windows 2000

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 Windows ME

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 Windows XP

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 Windows 7

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 Windows 8

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Any upgraded version of the tool will be informed in advance and provided by Queclink.

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1.2. Tool Interface

1.2.1.
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Introduction of the UI

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The Figure 1 shows the main interface of the tool.

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Basic Information
Select Area

Upgrade File
Show Area

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Progress Show

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and Control Area

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1.2.1.1. Basic Information Select Area

<Load FM Files>: Load the firmware to upgrade.

<COM Port>: Configure the port number of the serial port connect to the device.

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<Baudrate>: Configure the baud rate for upgrading. It is recommended to select 460800 or above.

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1.2.1.2. Upgrade File Show Area

Show all files related to the firmware to upgrade.

1.2.1.3. Progress Show and Control Area

<Start>/<Stop> button:
Start and stop upgrading process.
Warning:
It is OK to click the Stop button to stop upgrading. But if the upgrading process is interrupted,
there would be no valid firmware in the module. So it is strongly recommended never to stop the
firmware upgrade process.

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Figure 2: UI of Stop Upgrade

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<Progress Bar>:

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Indicate progress of upgrading process.

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2. Upgrade Operation Instruction

2.1. Step1_Upgrade Prepare

Prepare list is as below:

NO. Contact Description Remark
Queclink Confirm the type of the device, like
1 Device
production GV200 or GV300 etc.

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Each device type has its own upgrade

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Upgrade Cable cable.

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2 Upgrade Cable

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for device Note: Please make sure upgrade cable

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always connect to PC.

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Queclink will provide cable driver installer

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Make sure

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“PL2303_Prolific_DriverInstaller.exe”.
cable can be

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3 Driver of Cable But driver also would be found
identified by
automatically in WIN 7 or above system

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PC.
after insert upgrade cable to PC.
Getting from Queclink.
Note:
Firmware for
3 Firmware File Normally we will compress the firmware

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upgrade.
file to you. But please make sure

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decompress this file.
Please refer to Chapter 1.1 system

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4 Computer PC for short
requirements.
Queclink_Firmware
5 Upgrade tool Getting from Queclink.
_Upgrade_Tool_Duplex

2.2. Step2_Upgrade Tool Basic Setting

Please make sure the upgrade cable is connected to the PC first. And then, open
Queclink_Firmware_Upgrade_Tool_Duplex and configure basic information on the tool,
including <COM Port>, <Baudrate>, and <Load FW Files>.

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Figure 6: UI of Selecting Scatter File

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2.3. Step3_Power Off Device

Make sure power off the device and the device is not connected to upgrade cable.

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2.4. Step4_Click Start Button

Click “Start” button in Queclink_Firmware_Upgrade_Tool_Duplex.

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u e n t Figure 8: UI of Starting Upgrade

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2.5. Step5_Connect Device to Upgrade Cable

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Connect device to upgrade cable.

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Note:

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For GL500, it need connect device to upgrade cable, and then install battery in.
For GV300N, it needs external power supply after upgrade cable connected.

2.6. Step6_Upgrade Process

There are several steps in the progress of upgrading firmware.

 Download DA
 Download Bootloader
 Pre-Format
 Download Bin
 Enter meta mode in uart
 Boot meta in brom stage
 Init clear nv files
 Clear Nv Sys Files

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Dialogue frames are shown in Figure 9, Figure 10, Figure 11, Figure 12, Figure 13, Figure 14,
Figure 15, Figure 16

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Figure 9: UI of Download DA

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Figure 10 : UI of Download Bootloader

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Figure 11: UI of Pre-Format

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u e n t Figure 12: UI of Download Bin

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Figure 13: UI of Enter meta mode in uart

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Figure 14: UI of Boot meta in brom stage

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Figure 15: UI of Init clear nv files

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u e n t Figure 16: UI of Clear Nv Sys Files

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2.7. Step7_Upgrade Accomplishment

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Figure 17: UI of Upgrade OK

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3. FQA

3.1. COM_PORT_OPEN_FAIL

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Figure 18: UI of Port ERROR

COM.

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Possible Reason
COM port is occupied by other tools, this tool cannot open

Upgrade cable is not connected.

This COM port is dead.
Solution
Release this COM in other
tools.
Connect cable to PC.
Reboot PC.

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3.2. CHANGE_BAUDRATE_FAIL

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Figure 19: UI of Baud rate ERROR

Possible Reason Solution

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Baud rate is not supported by environment. Change baud rate, and try again.

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3.3. INCORRECT_ROM_LOAD

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Figure 20: UI of Upgrade with Incorrect Scatter File Path

Possible Reason Solution

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Wrong scat file path select. Correct the scat file path.

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3.4. DA_EXT_RAM_ERROR

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Figure 21: UI of Upgrade with Incorrect Scatter File

Possible Reason Solution

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Wrong scat file select. Correct the scat file.

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3.5. DOWNLOAD_DA_FAIL or BROM_CMD_JUMP_FAIL

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Figure 22: UI of Power supply or USB Abnormal

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Figure 23: UI of Power supply or USB Abnormal

Possible Reason Solution

Power supply is unstable. Obtain stable power supply.
USB abnormal Change PC or upgrade cable to obtain stable COM port

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communication.

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3.6. Progress Bar Does Not Run

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Follow the standard steps, in step 2.6, progress bar does not run in this step.

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Figure 24: UI of Progress Bar Does Not Run

Possible Reason Solution

Upgrade Cable Broken Change another upgrade cable to try;
Serial port problem 1) Make sure COM Port is available or try to change

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another valid COM Port;
2) Reboot PC and try to upgrade once more.

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