CIPS Level 2 – Certificate in Procurement and
Supply Operations
Module 4 – Systems Technology
SAMPLE EXAM QUESTIONS
OBJECTIVE RESPONSE QUESTIONS AND ANSWERS
The correct answer will be identified as [key]
Leading global excellence in procurement and supply
L2M4 Sample Exam Questions Sep 2018
Q1. Which of the following provides the purchaser with information of the user’s specific requirements?
a. E-notice
b. E-requisition [key]
c. E-contract
d. E-catalogue
LO: 1
AC: 1.3
Q2. Internet search engines can be used by procurement professional to …
a. locate details about suppliers and customers [key]
b. monitor supplier performance
c. obtain feedback on supplier credibility
d. update internal stakeholders
LO: 1
AC: 1.2
Q3. Drag and drop the correct option into the blank space.
is commerce that takes place over electronic systems such as the internet and other
networks.
E-Ordering, E-Catalogues, E-Sourcing, E-Commerce[Key]
LO: 1
AC: 1.3
2
L2M4 Exam Exemplar Questions Sep 2018
Q4. Typical elements of an e-marketplace might include …
a. paper catalogues of products
b. seller paper literature
c. a search engine,[key]
d. paper order forms
LO: 2
AC: 2.1
Q5. Which of the following is an example of a system that is used to order from and make payments to
suppliers?
a. MRP
b. P2P[key]
c. ERP
d. JIT
LO: 2
AC: 2.3
Q6. Drag and drop the correct option into the blank space.
can be defined as “the degree to which a set of inherent characteristics fulfils requirements”.
Customer Satisfaction, Customer Expectation, Customer Requirement, Quality [Key]
LO: 3
AC: 3.1
3
L2M4 Exam Exemplar Questions Sep 2018
Q7. The total cost of quality can be evaluated by considering …
a. the costs of conformance plus the costs of non-conformance [key]
b. the costs of conformance multiplied by the costs of non-conformance
c. the costs of conformance minus the costs of non-conformance
d. the costs of conformance divided by the costs of non-conformance
LO: 3
AC: 3.2
Q8. A philosophy about quality that involves everyone in the organisation is known as …
a. total personnel management
b. total target management
c. total quality management[key]
d. total customer management
LO: 3
AC: 3.1
Q9. A group of employees who meet regularly to consider ways of resolving problems and improving
production in their organisation is known as …
a. a quality circle [key]
b. a union circle
c. an employee circle
d. a resolution circle
LO: 3
AC: 3.3
4
L2M4 Exam Exemplar Questions Sep 2018
Q10. Drag and drop the correct option into the blank space.
is a methodology used to forecast, plan for and manage the demand for products and
services.
Inventory management, Demand management[key], Flow management, Supply management
LO: 1
AC: 1.1
5
L2M4 Exam Exemplar Questions Sep 2018
