Web Portal Procedures

Publication No. AK4422_en

2021-01-13
All rights reserved. No part of this manual may be reproduced or copied in any form by any
means—graphic, electronic, or mechanical, including photocopying, typing, or information
retrieval systems—without written permission.
Contents

1 Introducing the Web Portal

About the Web Service Portal Software........................................................................................1-1
View the Online Help and Product Documentation.....................................................................1-2

2 Set up the Imager

Access the Web Portal.................................................................................................................... 2-2
Access the Web Portal - WINDOWS......................................................................................... 2-2
Access the Web Portal - LINUX................................................................................................. 2-3
Initial Setup with the Installation Wizard..................................................................................... 2-4
Configuration Adjustments............................................................................................................2-5
Adjust Image Quality Parameters (Wizard).............................................................................2-5
Configure the SCU Parameters.................................................................................................2-5
Work with Film and Image Options.........................................................................................2-6
Set up Mammography Page Layouts....................................................................................... 2-6
Change the System Parameters..................................................................................................... 2-8
Change the Clock Settings........................................................................................................2-8
Change a Network Setting (Host Name)................................................................................. 2-8

3 Maintenance, Troubleshooting, and Utilities

About Device Status....................................................................................................................... 3-1
View the Imager Monitor.........................................................................................................3-2
View the System Status.............................................................................................................3-3
Check the Print Count...............................................................................................................3-3
Manage the Quality Control for Mammography......................................................................... 3-4
Make a Test Print............................................................................................................................ 3-5
Make a Density, Calibration, or Mammo Test Print................................................................ 3-5
Make a Contrast Test Print....................................................................................................... 3-5
Software Options............................................................................................................................3-7
Back Up or Restore the Software.............................................................................................3-7
Restart the Imager.................................................................................................................... 3-7
Manage any Errors, Diagnostics, and the System......................................................................... 3-8
View a Diagnostic Summary - WINDOWS................................................................................3-8
View the Error History Log....................................................................................................... 3-8
Work with Network Diagnostics.............................................................................................. 3-8
Work with Machine Configuration Settings........................................................................... 3-9
View System Information......................................................................................................... 3-9
View Version Information...................................................................................................... 3-10

Publication History

AK4422_en | 2021-01-13 i
1 Introducing the Web Portal

You can view and manage the imager features and connections directly at the imager
OR from across the room or the medical center using the Web Portal. The Web Portal
software enables you to view the imager features, connections, status, etc., from a
networked personal computer. This manual guides you through the Web Portal
features.

About the Web Service Portal Software

The Web Portal is a part of the imager system. Access the Web Portal over the Internet
on a networked personal computer. In the Web Portal, you can view and manage the
imager's connections over the network, configure features, view and correct error
messages and general status, etc.
When you access the Web Portal, a Device Status screen appears. You can check the
status of the imager, the film, and the film supplies. The layout of the Web Portal varies
slightly based on the operating system of the imager system:
• WINDOWS operating system: The left panel of the Web Portal contains a menu with
links to other areas of the system.
• LINUX operating system: The menu with links to the other areas of the system is
located under the Menu drop-down list at the top of the screen.
The other areas of the Web Portal include:
• Configuration—Set up the imager on the network, and set it up to receive from
modalities.
• Diagnostics—Generate test prints, etc.
• Logs—View logs, etc.
• Monitoring and Control—View monitoring information about the imager, check
print counts, etc. Includes the mammography quality control settings.
• System Information—View system and version information.
• Upgrade—Upgrade the software.
• Utilities—Log off, restart, and backup/restore the software.
• Wizards—Access the Installation and Image Quality utilities.
While working in the Web Portal, the Help (question mark) icon provides context-
sensitive information.

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Introducing the Web Portal

View the Online Help and Product

Documentation
The online Help provides field and page definitions plus other reference information
that you may find useful as you are working in the Web Portal.

To access context-level Help, click the Help (question mark) icon anywhere in the Web
Portal. To close the Help window, click outside the window.
To view the Web Portal documentation (this publication), click Documentation (or
Menu > Documentation) in the menu.

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2 Set up the Imager

Imager installation and setup must be performed by a qualified service provider.

System Requirements
The following requirements are for the network and browser used to access the Web
Portal:
• 10/100 Mbps Ethernet
• Imager with WINDOWS operating system: MICROSOFT WINDOWS INTERNET
EXPLORER 6, sp1 or above
• Imager with LINUX operating system:
• MICROSOFT WINDOWS INTERNET EXPLORER 11
• GOOGLE CHROME, 76.0.3809.100
• MOZILLA FIREFOX, 64.0.2

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Set up the Imager

Access the Web Portal

Work at a personal computer (desktop or laptop) connected to the network.

Access the Web Portal - WINDOWS

1. On a desktop or laptop computer, start WINDOWS INTERNET EXPLORER (IE).

Note:
IE 6, 7, and 8 have been qualified with the imager. See the note below step 3 if using a
newer version of IE.
2. In the address field, type http://<imager’s IP address>

Note:
If you do not know the IP address, check with your network administrator or the person
who installed the imager.
3. Press [Enter] or click Go.
The Web Portal opens to the Device Status (Home) screen.
• The Device Status screen shows general status, the number of print jobs
queued, the number of jobs waiting for film, and the film count for each
cartridge.
• The left panel provides the links to all other areas of the Web Portal.

Note:
If you are using a newer version of WINDOWS INTERNET EXPLORER (IE), place the IE
window into compatibility view to correct any potential viewing issues. After you have
opened the IE window, click the Compatibility View toolbar button.

If the icon is not on the toolbar, select Compatibility View settings from the Tools menu.
At the Compatibility View Settings dialog, click Add to move the website to the lower
field and enable compatibility view. Click Close and wait for the IE window to refresh.

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 Set up the Imager

Access the Web Portal - LINUX

1. On a desktop or laptop computer, open a browser.

Note:
The following browsers have been qualified with the imager:
• MICROSOFT WINDOWS INTERNET EXPLORER 11
• GOOGLE CHROME, 76.0.3809.100
• MOZILLA FIREFOX, 64.0.2
2. In the address field, type http://<imager’s IP address>

Note:
If you do not know the IP address, check with your network administrator or the person
who installed the imager.
3. Press [Enter] or click Go.
The Web Portal opens to the Device Status (Home) screen.
• The Device Status screen shows general status, the number of print jobs
queued, the number of jobs waiting for film, and the film count for each
cartridge.
• Links to the other areas of the Web Portal are under the Menu drop-down list.

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Set up the Imager

Initial Setup with the Installation Wizard

The Installation Wizard is accessible at the Web Portal.

Note:
A qualified service provider installs the imager, which includes working with the Installation
Wizard. Although customers do not typically need to use the Installation Wizard, it is available if
needed. If it is necessary to change parameters after the installation, you can change each
parameter directly rather than using the wizard.

1. Access the Web Portal.

2. Select:
» WINDOWS operating system: Wizards > Installation Assistant
» LINUX operating system: Menu > Wizards > Installation Assistant, and then
click Start.
3. Click through the screens to change:

WINDOWS Operating System LINUX Operating System

Network Configuration System Identification

Clock Configuration Clock Configuration

System Identification Network Configuration

Click Modify to change a setting, and then Save.

Note:
For help with the fields, click the Help icon to the right of the field.
4. Return to the Device Status (Home) screen.
5. Select:
» WINDOWS operating system: Utilities > Session > Restart
» LINUX operating system: Menu > Utilities > Session > Restart
Click Restart again to confirm if prompted. Wait for the imager to restart. The
imager may require up to 35 minutes to warm up. After completing the warm-up
cycle, the imager may print a calibration film if the film cartridge requires it.

Related information
Configuration Adjustments

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 Set up the Imager

Configuration Adjustments
You can modify the image quality, film and image options, and mammography page
layouts.
You can modify the image quality and film/image options.

Related information
Access the Web Portal

Adjust Image Quality Parameters (Wizard)

Set up the imager to optimize the images from modalities on the network.

1. Access the Web Portal.

2. Select:
» WINDOWS operating system: Wizards > Image Quality
» LINUX operating system: Menu > Wizards > Image Quality
3. Cancel all pending print jobs or wait until all print jobs have printed.
4. Under Optimization Steps, click >>.
5. Send an image from the modality, and then click >>.
6. View the test print and visually select the optimal image.
7. Under Image Number:
» WINDOWS operating system: Click >> to select the number of your optimal
image.
» LINUX operating system: Click the image number from the drop-down list.
8. Click >> under Optimization Steps again to continue.
9. Check the status data near the bottom of the screen.
10. Send another image from the modality and check the print.

Configure the SCU Parameters

Set the defaults by modality for status reporting, film session events, and print priority.

1. Access the Web Portal.

2. Select:
» WINDOWS operating system: Configuration > DICOM SCP > SCP
Configuration
» LINUX operating system: Menu > Configuration > DICOM SCP > SCP
Configuration
3. Click the Other Options tab.

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Set up the Imager

4. Click Modify, and change the fields as necessary. For help with the fields, click the
Help icon to the right of the field.
5. Select Yes or No (to the right of each film/page setting) as necessary. The Yes/No
field determines whether the setting here overrides a setting for the same option at
the modality.
• No—If a setting for the film/page options is set at the modality, that value
overrides the value set here. If the modality does not send a value, the value set
here is applied.
• Yes—The value set here is always applied.
6. When finished, click Save.

Work with Film and Image Options

Set the defaults for film size and type, page orientation, border density, trim, and
image resizing.

1. Access the Web Portal.

2. Select:
» WINDOWS operating system: Configuration > DICOM SCP > SCP
Configuration
» LINUX operating system: Menu > Configuration > DICOM SCP > SCP
Configuration
3. Click the Film and Image Options tab.
4. Click Modify, and change the fields as necessary. For help with the fields, click the
Help icon to the right of the field.
5. Select Yes or No (to the right of each film/page setting) as necessary. The Yes/No
field determines whether the setting here overrides a setting for the same option at
the modality.
• No—If a setting for the film/page options is set at the modality, that value
overrides the value set here. If the modality does not send a value, the value set
here is applied.
• Yes—The value set here is always applied.
6. When finished, click Save.

Set up Mammography Page Layouts

Set the defaults by modality for the placement of mammography images on the film.

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 Set up the Imager

Note:
The settings for Chest Wall Detection and Left Justification only apply to images that are
requested to print:
• With a 1-up layout
• In portrait orientation
• On the following film sizes: 25 x 30 cm (10 x 12 in.) or 20 x 25 cm (8 x 10 in.)
• On Mammo Blue film
• In 16-bit

Note:
The customer can change the default after installation at the Web Portal.

1. Access the Web Portal.

2. Select:
» WINDOWS operating system: Configuration > DICOM SCP > Mammo Page
Layout
» LINUX operating system: Menu > Configuration > DICOM SCP > SCP
Configuration. Click the Other Options tab.
3. Click Modify.
4. Select the modality to configure:
» WINDOWS operating system: Select the modality from the Modality list near
the top of the page.
» LINUX operating system: Select the modality from the SCU list.
5. Set up the image placement defaults:
a. Chest Wall Detection (Yes or No)—Uses the chest wall side to justify the
image on film. If unable to detect the chest wall, the Left Justification setting
is used.
b. Left Justification (Yes or No)—Always left-justifies the image on film, unless
Chest Wall Detection is set to Yes.
c. WINDOWS only: Custom Crop (Yes or No)—Provides custom processing of the
Annotation and Plate Area. If set to Yes, this setting overrides the Chest Wall
Detection and Left Justification settings.

Note:
The Custom Crop settings are designed for and only used with the current FUJI
mammography modalities. If you are configuring the imager to print images from a FUJI
modality, enable Custom Crop to print true-size images. Typically, once enabled, it is not
necessary to change these settings.
6. Click Save.

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Set up the Imager

Change the System Parameters

These parameters are initially set up using the Installation Wizard. After the
installation, change each parameter directly rather than using the wizard.

Related information
Access the Web Portal

Change the Clock Settings

1. Access the Web Portal.
2. Select:
» WINDOWS operating system: Configuration > System > Clock
» LINUX operating system: Menu > Configuration > System > Clock
3. Click Modify.
4. Select the Enable Time Synchronization check box if you want to synchronize the
time settings with a time server at the site.
5. Change the time zone and/or the time.
6. Click Save.
7. Restart the imager.

Change a Network Setting (Host Name)

1. Access the Web Portal.
2. Select:
» WINDOWS operating system: Configuration > System > Network
» LINUX operating system: Menu > Configuration > System > Network
3. Click Modify.
4. Type the new network settings.
5. Click Save.
6. Restart the imager.

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3 Maintenance, Troubleshooting, and
Utilities
Contact a qualified service provider to learn about the options for receiving support for
this product. Call the number for your region for more information.

About Device Status

When you access the Web Portal, a Device Status screen appears. You can check the
status of the imager, the film, and the film supplies.
Click the Home icon to return to the Device Status screen from anywhere in the Web
Portal.
At the Device Status screen, you can check the status for different parts of the system:

Screen Item Definition

Status Ready: The system is ready to accept job requests.

Open Associations Displays the number of open associations between the imager and
the input devices. If a quantity other than 0 (zero) appears here,
communication is open between the imager and one or more input
device.

Note:
When you initiate a restart at the imager, the imager continues to
accept print requests from the associations that are currently open,
and completes those print requests. Print requests from new
associations are rejected during the restart.

Queued to Print Lists the number of jobs that have been received for printing.

Queued for Retry Lists the number of jobs that did not print. These jobs are
automatically sent to print again (“retried”).

Waiting for Media The film cassette is empty, or the print request requires a different
media size or type. Load the requested media to proceed with the
print job.

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Maintenance, Troubleshooting, and Utilities

Screen Item Definition

Unprintable Jobs Displays the number of jobs that were not able to print. For example,
a communication error might result in an unprintable job.

Upper/Lower Cartridges (Status)

Screen Item Definition

Upper Tray, Lower Displays what is currently loaded in the film cartridges.
Tray

Count Displays the number of film sheets left in the cartridges.

Note:
To view print count by media type, see the Imager Monitor.
Click Pause to temporarily pause printing. Any jobs in progress finish
printing, and then the film cartridge cover closes. To avoid exposing
the film to light, do not open the film supply if the imager is printing.

Film Tray Status Displays the cartridge status.

Click Calibrate to calibrate the upper or lower film cartridge.

Error Status

Screen Item Definition

Errors Status/error message generated at the system. Messages might refer

to the data that was received, or might be internal information
generated at the system.
Click Error Help for more information.

Related information
Access the Web Portal

View the Imager Monitor

At the Imager Monitor, you can view information such as loaded film size and type, job
counts, and total print counts. You can also execute various imager commands such as
deleting active, pending, or undelivered print jobs.

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 Maintenance, Troubleshooting, and Utilities

1. Access the Web Portal.

2. Select:
» WINDOWS operating system: Monitoring and Control > Imager Monitor
» LINUX operating system: Menu > Monitoring and Control > Imager Monitor
3. View or make any changes as needed.
4. Close the Imager Monitor.

View the System Status

View information for the imager such as total running time, memory usage and
available memory.

1. Access the Web Portal.

2. Select:
» WINDOWS operating system: System Information > System Status
» LINUX operating system: Menu > System Information > System Status
3. View the status.

Check the Print Count

1. Access the Web Portal.

Note:
Click the Home icon to return to the Device Status screen from anywhere in the Web
Portal.
2. View the print count.

Note:
You can check for a total print count at the Imager Monitor. Also, service providers can
check lifetime print counts or print counts by date range.

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Maintenance, Troubleshooting, and Utilities

Manage the Quality Control for Mammography

For more information on managing quality control, see the Mammography Quality
Control Manual.
For more information about the QC test prints, see the User Manual.
You can view the results of the last QC step wedge test print, initiate a test print, and
change the default test pattern.

1. Access the Web Portal.

2. In the Web Portal window, click:
» WINDOWS operating system: Monitoring and Control > Mammo Quality
Control
» LINUX operating system: Menu > Monitoring and Control > Mammo
Quality Control
3. View the results for the step wedge test.
4. Click Issue Print to make a test print.
5. To change the default test pattern, select a pattern from the drop-down list, then
click Set QC Image.

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 Maintenance, Troubleshooting, and Utilities

Make a Test Print

You can make the following test prints at the Web Portal:
• Density—Helps you to select the optimal density setting.
• Calibration—Calibrates the imager.
• Mammo—Lets you print a mammography test print when mammography film is
loaded.
• Contrast—Helps you to select the optimal contrast setting.

Note:
You can also make a test print at the imager. See the User Manual for help.

Related information
Access the Web Portal

Make a Density, Calibration, or Mammo Test Print

Note:
To create a mammography test print, mammography film must be loaded. You can select the
type of test from the Mammo Test Print list.

1. Access the Web Portal.

2. Click:
» WINDOWS operating system: Diagnostics > Test Print
» LINUX operating system: Menu > Diagnostics > Test Print
3. Select the options. For help with the fields, click the Help icon to the right of the
field.
4. Click Run.

Make a Contrast Test Print

1. Access the Web Portal.
2. Click:
» WINDOWS operating system: Monitoring and Control > Imager Monitor
» LINUX operating system: Menu > Monitoring and Control > Imager Monitor
3. At the Imager Monitor window, click Change Subsystem Status next to Delivery
Output Online.
4. Wait until the blue square changes to gray to disable the Delivery Output.
5. Send a print job from the modality.

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Maintenance, Troubleshooting, and Utilities

6. In the Web Portal window, click:

» WINDOWS operating system: Diagnostics > Test Print
» LINUX operating system: Menu > Diagnostics > Test Print
7. Select the options. For help with the fields, click the Help icon to the right of the
field.
8. Click Run.
9. Return to the Imager Monitor window and click Change Subsystem Status again
(next to Delivery Output Online) to re-enable the Delivery Output.
10. Close the Imager Monitor window.

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 Maintenance, Troubleshooting, and Utilities

Software Options
Related information
Access the Web Portal

Back Up or Restore the Software

You can make a system configuration backup, save it, and then restore the backup at a
later time if necessary.

1. Access the Web Portal.

2. Click:
» WINDOWS operating system: Utilities > Backup/Restore
» LINUX operating system: Menu > Utilities > Backup/Restore
3. Click Backup to generate the configuration file.
4. Click Download Backup, and navigate to the location where you want to save the
backup file.
5. To restore from a saved backup file:
a. Click the Restore tab.
b. Select the level of data to restore from the Restore Level drop-down list.
c. Select the Upload Configuration check box.
d. Click Select, and then select the backup file.
e. Click Restore.

Restart the Imager

1. Access the Web Portal.
2. Click:
» WINDOWS operating system: Utilities > Session > Restart
» LINUX operating system: Menu > Utilities > Session > Restart
3. Click Restart to confirm your request.
The imager restarts.

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Maintenance, Troubleshooting, and Utilities

Manage any Errors, Diagnostics, and the

System
Related information
Access the Web Portal

View a Diagnostic Summary - WINDOWS

The Diagnostics Summary shows the status for any currently executing diagnostics and
the user who is executing the test. You can also stop a test-in-progress and view the
test results.

Note:
Diagnostic Summary is not available for imagers running on LINUX operating system.

1. Access the Web Portal.

2. Click Diagnostics > Diag Summary.
3. To stop a test-in-progress, click Stop.
4. To view the test results:
a. Click Test Results.
b. Select the diagnostic test from the drop-down list.
c. Click View.

View the Error History Log

The Error History log provides the number of times each error has occurred.

1. Access the Web Portal.

2. Click:
» WINDOWS operating system: Logs > Error History
» LINUX operating system: Menu > Logs > Error History
3. Review the error list:
• Recent Errors—Shows the latest errors.
• Current—Shows the error count since the last reset. You can reset errors here.
• Lifetime—Shows the error count since installation.

Work with Network Diagnostics

You can ping another device on the network or run a DICOM echo test, then view the
results.

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 Maintenance, Troubleshooting, and Utilities

1. Access the Web Portal.

2. Click:
» WINDOWS operating system: Diagnostics > Network
» LINUX operating system: Menu > Diagnostics > Network
3. Enter the information to ping a device, then click Run. The ping test checks the
network connection between the imager and the device. If the test fails, the system
cannot communicate with the device you pinged. Check the following:
• Is the network cable properly connected at all points?
• Is the device powered on?
• Are there any network issues at the site?
4. To run a DICOM echo test, click DICOM Echo, then enter the information and click
Run. The echo test confirms if the imager and the device are physically connected
and configured to communicate.
5. View the results for the test that you ran.

Work with Machine Configuration Settings

You can change the measurement units between imperial and metric units and view
the key catalog number. Also enable film types.

1. Access the Web Portal.

2. Click:
» WINDOWS operating system: Configuration > Hardware > Machine
Configuration
» LINUX operating system: Menu > Configuration > Hardware > Machine
Configuration
3. View settings, or click Modify to change settings as appropriate. For help with the
fields, click the Help icon to the right of the field.
4. Click Save.
5. Restart the imager.

View System Information

View or change information such as the model name, serial number, and site name and
region.

1. Access the Web Portal.

2. Click:
» WINDOWS operating system: System Information > Identification
» LINUX operating system: Menu > System Information > Identification

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Maintenance, Troubleshooting, and Utilities

3. View settings, or click Modify to change settings as appropriate. For help with the
fields, click the Help icon to the right of the field.
4. Click Save.

View Version Information

View version information for installed software components and operating system. This
information might be useful for troubleshooting purposes.

1. Access the Web Portal.

2. Click System Information > Version Information.
» WINDOWS operating system: System Information > Version Information
» LINUX operating system: Menu > System Information > Version
Information
3. View the imager information.
4. WINDOWS operating system only: click the Operating System tab to view
information on updates, etc.

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Publication History

Revision Date Reason for Change

A 2020-04-28 First release. Note that AA4103, from

2012-08-27, documented the web portal
procedures for WINDOWS operating system only.

B 2020-06-29 Deleted logo.

C 2021-01-13 Removed graphic from the front cover, branding

elements, references to remote connection.

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Pub. No. AK4422_en
Rev. C

“Rx only”