SECTION A: (40 MARKS)
(Answer all questions in this section)
1. State four strategies for prioritizing tasks at work. (4 marks)
2. List four common causes of conflict at workplace. (4 marks)
3. Name four symptoms of stress at workplace. (4 marks)
4. A team works best when members have four things in common. What are these factors?
(4 marks)
5. State four features of planning in an organization. (4 marks)
6. Outline four components of a code of conduct in an organization. (4 marks)
7. List four ways how employees demonstrate integrity in the workplace. (4 marks)
8. Learning in the workplace is a continuous process. Name four examples of workplace
learning in companies. (4 marks)
9. Employees performance need monitoring and evaluation to ensure objectives are being
met. Outline three ways a company may use to measure the performance of its
employees. (3 marks)
10. Employees face several issues at the workplace. State three most common workplace
issues that employees face. (3 marks)
11. Nervousness is one of the negative emotions at workplace. List two ways one can deal
with it. (2 marks)