1- tell us about a time you were given a number of challenging activites to be completed at a high
standard and within a specific timeline?
In a previous role, I was tasked with managing multiple projects
simultaneously, each with tight deadlines and high-quality
requirements. I prioritized tasks by urgency and importance, broke
them down into manageable steps, and delegated where possible. I
maintained clear communication with my team to ensure progress
and adjusted timelines as needed to ensure quality was never
compromised.
2- what it one time that you had to work under stress the situation , how did you react the outcome
?
I was tasked with closing several deals within a short timeframe
while managing client expectations and paperwork. The pressure
was high, but I stayed focused by prioritizing tasks and ensuring
clear communication with clients, agents, and legal teams. I
remained organized, keeping track of all deadlines and following
up regularly to prevent delays. By staying calm and proactive, I was
able to successfully close all deals on time and maintain a high
level of client satisfaction.
3- describe a time you faced a streesful situation at work or academies ?
During a busy period at my real estate job, I had to manage
multiple high-priority transactions with tight deadlines, all while
ensuring clients were satisfied. The workload was intense, but I
stayed focused by organizing tasks, delegating where possible, and
maintaining clear communication with clients and team members.
By staying calm and systematic, I was able to meet all deadlines
and ensure the successful completion of each deal, ultimately
achieving positive outcomes for both the clients and the company.
4- tell us about a time you delivered a service in a way that exceeded a customer's expectations ?
I went beyond the typical search by offering personalized property
tours, providing detailed market insights, and even coordinating
with moving services. I maintained constant communication,
ensuring they felt supported throughout the process. As a result,
they found the perfect property and were impressed by the level of
service, leading to a long-term business relationship and positive
referrals.
5- please describe a specific time it was important to you to follow a set of rules or regulations ?
In my previous role at a real estate company, adhering to
regulatory guidelines was essential, especially when handling
contracts and transactions. On one occasion, I was responsible for
ensuring all documentation was fully compliant with local laws for
a client's property sale. By meticulously following the regulations
and reviewing all paperwork, I was able to avoid potential legal
complications, ensure a seamless transaction, and strengthen both
the client’s trust and the company's reputation.
6- how do you manage time : the situation , how did you react , the outcome ?
I was managing multiple property listings and client meetings with
overlapping deadlines. I prioritized tasks based on urgency, broke
them into smaller steps, and used a calendar to stay organized. I
also communicated regularly with clients and team members to
ensure everyone was aligned. As a result, I met all deadlines,
delivered excellent service, and maintained a high level of client
satisfaction.
7- tell us a time you handled a difficult situation with either a colleague or customer , by
understanding their perspective ?
There is a client was frustrated with the delays in finding their
ideal property. I took the time to listen to their concerns and fully
understand their needs. By empathizing with their situation, I was
able to offer alternative solutions and adjust my approach to better
align with their expectations. This helped rebuild trust, and we
eventually found the perfect property for them, leading to a
positive outcome and continued business relationship.
8- describe a time you had to adapt of change or complex environment at work ?
we implemented a new management system to streamline client
data and property listings. The change was complex, requiring me
to quickly adapt to new processes and workflows. I took the
initiative to learn the system through training and hands-on
practice, and collaborated with colleagues to troubleshoot issues.
As a result, I became proficient with the system and helped others
on the team adapt, ensuring a smooth transition and continued
efficiency in our operations.
9- how do you adapt to a new environment : the situation , how did you react , the outcome ?
I joined a new team with different working styles and processes. I
took the time to observe and understand how the team operated,
asking questions and offering support where needed. I quickly
adapted by aligning with the team's goals and integrating my own
strengths into the workflow. As a result, I built strong relationships
with my colleagues, contributed effectively to projects, and helped
improve team efficiency, leading to successful outcomes for our
clients.
10- what it was one that you were given a task and you met the expected target : the situation ,
how did you react , and the outcome ?
I was tasked with closing a challenging property deal within a tight
deadline. I immediately broke down the task into smaller steps,
focused on key priorities, and kept the client informed throughout
the process. By staying organized and proactive, I successfully
closed the deal on time, meeting the target and exceeding the
client's expectations. The outcome was a satisfied client and
positive feedback, leading to future business opportunities.
