PACE Communication © exmncy 1 The we a & Is INTERVIEWS * — Introduction * Definitions of interview © — Objective of Interviews © — Types of interviews * Job Interview and Its characteristics ‘© Tips for successful interviews © Before the interview * — 4ways to make a good impression © Types of interview questions ¢ The Interview process © Stages of interview * — Answering techniques ¢ Abraham Lincoln technique — Rowboat technique? © MCQ's Exercises Scanned with CamScannerPACE Communication Skills BS 4Year 307 INTERVIEWS INTRODUCTION ce en has been derived from and middle French words meaning to aro ea each other’. Generally, interview means a private meeting the questions of an int stn® ave asked and answered. The person who answers imolpareeraTice th iterview is called in interviewer. It suggests a meeting between cl © Purpose of getting a view of each other or for knowing each Definitions: * An interview is a formal meetin, 9 in which one or more ic it evaluate another petson, Persons question, consult or * An interview is a formal meeting at which someone is asked questions in order to find Out if they are suitable for a job or a course of study. * "According to Thill and Bovee, "An interview is any planed conversation with a specific Purpose involving two or more people." Interview is a psychological and sociological instrument. It is a conversation where questions are asked and answers are given. The interviewer asks questions, the interviewee responds, with participants taking turns talking. ETYMOLOGY OF INTERVIEW Anglo - French enstreveue meeting, from (s') entreveer to see one another, meet, from entre - inter - + veer to see - more at nerve OF INTERVIEWS Interviews are conducted for various reasons. The conduct of an interview depends upon the reason behind it. Generally, interviews are conducted to achieve some of the following objectives: These objectives play a vital role in the interview procedure. These objective are as under: 2 : To monitor performance To select a person for a specific task To collect information To exchange information To counsel to.decide whether or not to make you a job offer ¢ aE ization can arrange. It depends on the There are many types of interviews that an organization can arrange. cbjectives of taking ‘ne interview. These are some basic types of interview styles you may encounter, Some employers may choose to utllize a combination of different styles, ‘but as long as you have prepared well for your interview, you will be able to adapt to the situation they present. ‘Some important types of Interviews are stated below: 0 Jos review A job interview is a one o1 @pplicant and a representative @pplicant should be hired. In this typ aa @pplicant's abilities and experiences and the candidal ; 7 5 kb e interview consisting of a conversation between a jot relia ‘employer which is conducted to assess whether the .e of interview, the employer warts to learn about the wants to learn about the position on Scanned with CamScannerPACE Communication Skils BS 4Year offer and the organization. Both the candidate and (N° employ! impression and to establish relationship. * Here the employer wants to learn about the * The candidate wants to learn about the * Job interviews are usually formal and structured * Job interview is considered a very useful tools for © persuasive inTERViEW” Persuasive interview is an interview that involves persuading an apany po do something. For example, an interview to persuade YOU manager tO aaa ea a re fr an interview to persuade a consumer to purchase YOU Prod ve talk with a tare designed to sell someone a product or an idea. When a Sales representatl ects 2 target buyer, persuasion takes form of convincing the target that ne product or 'dea Goo © Here one person telis another about a new idea product or service * He explains why the other should follow his/her recommendations © war wrenview Eat interviews are interviews conducted with departing employers, just before they leave From the employer's viewpoint, the primary aim of the exit interview is to learn reasons for the person's departure. on the basis that criticism is a helpful driver for organizational improvement. Exit interviews are also an opportunity for the organization to enable transfer of knowledge and experience from the departing employee 10 ‘successor of replacement, ot even to brief a team on current projects, issues and contacts. «The purpose of interviews is to gather useful feedback © These interviews help in making effective future policies © evawuation inrenview ‘An evaluation interview gets to the core of your experience, knowledge and skills; It examines and rates your behavior in conflict situations. If you are the successful candidate, it means you earn it. A manager sometimes gives an employee feedback on his or her performance. The manager and the employee discuss progress towards fixed standards or goals and evaluate areas that require improvement. They may also discuss objectives and goals for coming year, as well as the employee's longer-term aims and general concerns. © COUNSELING INTERVIEWS ‘A counseling interview, which can also be called a “meeting” or “discussion”, is any face to face exchange in which you play the role of helper to facilitate solutions that block another person's progress at work. The aim ‘of a counseling interview is to give an employee the chance to discuss a problem that is bothering them or you. A manager talks with an ‘employee about personal problems relating to his work performance. The interviewer is concemed with the welfare of both employee and the Organization, The aim goal is to establish the facts, convey the company’s concern, and stee" the person towards a source of help. © TenumaTion INTERVIEWS . A termination interviews in a meeting between a managem an employee who is to be dismissed. Here an employee is iaforned af the reasons fore termination of the letter's job. The interviewer tries to avoid involvir rt ae in action. He tries to maintain positive relationship with the intervi ing the company ction 3s well. To achieve these objectives, interviewer gi interviewee to avoid any legal 2 ee gives specific, correct reasons and verifiade ganization evaluating potential employees ‘Scanned with CamScanneromnmunication Skills BS 4Year cs pe PUINARY INTERVIEW a po ect _ sm (9 cONFLICT-RESOLUTION INTERVIEWS wo rival people or groups of aa attitudes. The goal is rs bring theme oppesite Points of view explore their problems Parties closer together, geroeptions and attitudes, and create a more productive climate cae ae © VIDEO INTERVIEW A video interview is a job interview that takes place remotely and uses video technology as the communication medium. There are two types of video interviews: synchronous and asynchronous. In contrast, an asynchronous video interview is pre-recorded by the job seeker and submitted to the employer. Some organizations, particularly those recruiting in sales, media and marketing, will screen candidates via Skype, Face Time or You Tube. Video interviews usually last for around 30 minutes. © STRUCTURED INTERVIEW A structured interview is typically formal and organized and may include several interviews, ‘commonly referred to as a panel interview. An interviewer who has a more structured style will usually begin with what is known as an “icebreaker" question. The icebreaker is used to relax you before the more serious questions are asked, a discussion about the weather might be used or perhaps a question about the traffic on your way to the office. Next the interviewer may tak for a few minutes about the company and the position. During this time, the interviewer may describe the day-to-day work responsibilities and the general company philosophy. © unstructuren INTERVIEW . The unstructured interview is what the name implies. The only structure to the interview is rovide. Basically, the interviewer is interested in hearing from you, so you is nee oa Te variety ‘of different open ended questions. This kind of interview is more caversational and less formal in tone than & sttuctured interview. You may be asked questions about ‘your hobbies, what you do on the weekends, or other casual questions designed to put you at €38°- / 308 INTERVIEW - ‘a one on one interview consisting of @ conversation between a job (A job interview i 2 ete of an employer which is conducted to assess whether the \epplicant-and repre! {a job interview typically precedes the hiring decision. The interview applicant should be nn 1 evaluation of submited resumes from interested candidates, is usually preceded PY ications or reading many resumes. possibly by examining ants to lea about the applicant's abilities and experiences. «Here the vie fe wants to learn about the offers and the organization. ©The candidat? re usually formal and structured, e Job ie ev i considered & Very useful tols for evaluating potential employees. ae a is considered a useful tool for evaluating potential employees. ‘he interview Scanned with CamScannerPACE Communication Skis BS 4Year : sa CHARACTERISTICS OF JOB INTERVIEW There are some very important characteristics of job characteristics are followings: EMPLOYER'S EXPECTATIONS, Your prospective employer might be looking appear for an interview: Disrosmion Appearance, clothes, facial expressions, gestures, manners, the way YOU present yourself, the impression you leave on the employer-all those things are ‘components of your personality. Therefore, you must ensure that you' present yourself in 2 manner that leaves a lasting impression. . ‘CAREER OBJECTIVE . The interview pane will try to gauge what you want to pursue in your life. You may also be asked where you want to see yourself after 10 years. The panel will try to evaluate your current occupation, stated objective, consistency, and reason for change. You should be clear about your career objective and should be able to tlearly convey the same to the employer by linking the priorities in your life with your background ‘and aptitude. ‘SUBJECT KNOWLEDGE Every employer expects that the prospective employees are well versed with the subject they had pursued in the past or are currently pursuing. Hence the employer will be interested in assessing the subjects of your study, which are related to your job. So you must brush up the fundamentals of your subject/s or any specialization you have pursued. Any shift in terms of area or subject also needs to be explained. GENERAL RNOWLEDGE ‘A good general awareness is the primary requisite of a candidate aspiring for a job today. The employer tries to assess your curiosity about what's happening all around you, your analytical ability, your mental level, and your potential for coherent perception of multiple happenings. The way you tackle each question is very important. It is necessary to feel confident and develop a positive frame of mind. COMMUNICATION SKILLS Communicating effectively is vital for both personal and organizational growth. The ‘employer will try to assess how effective you are-in communicating your ideas to him, both verbally and non-verbally, and how intensely you can listen and comprehend. MENTAL AGILITY The ability to quickly grasp the question and reply appropriately is a sign of mental alertness. ‘This quality implies quick thinking, presence of mind, and quick response. The interviewer may judge your mental agility by asking an odd question or by making a tricky remark. He could also assess you by the observations you make when he presents you with @ practical problem. You can improve this quality by developing the art of concentration. CONSISTENCY ‘A good candidate has a positive, definite, and well-developed approach to life. He will stick to his opinion. And make judicious decisions. He will not be moved by emotions external impressions, The interviewer may ask the same question is a disguised form later in the interview to check your opinion. Never contradict yourself. or face to face interview. These for the following qualities in you when yoy Scanned with CamScannerNY munication Skits 8S 4 pee uy CONFIDENCE This is the most essential requirement of 900d Candidate Sel cortierce wears 00 Tesped By possessing will omer wring 19 fear and nervousness, having yustive BU @y wes Your self-confidence The most interviewers 4 hemselves well in a face-totace interven Here factors of interview prlant role in the interview “ - a successful and some failure f, These factors play an im, ‘* Interpersonal skills * Problem-solving skills . anogance ey * Communication skills © Lack of soul sri * Confidence * Uninhibiteds nervousness * Teamwork © Lack of concentration © Flexibility © Lack of crispness * Positive attitude towards work | Lack of firmness * _ Self-motivation * Laziness There may be some other successful and failure factors of interview ‘TIPS FOR INTERVIEW SUCCESS Job search techniques change, the labour market changes and job descriptions carge But what more or less stays the same is the job interview. Is your chance to sell yourse# T first 30 seconds of a job interview are the most important, 80 if you want to be a out auvove rest you-need to be on the ball. Rob Yeung, a business psychologist, maintains that ar interview is all about the three Ps. “You need to prepare, you need to practice, and tren. the day, you need to Greet your interviewer with a smile and firm handshake. Give eye contact. Try to make ‘small talk during the walk from the reception area to the interview room. Liz Anderson a human resources manager says, "You have to sell yourself before you can sell anything ese and the first 30 seconds are when the interview subconsciously makes decisions about whether they like you or not and whether you will into the team.” ‘MEPREPARED Reread your CV and the job advert just before the interview. Do your research thorougr iy Look at the company web site or obtain literature. You may be asked about the salary you ae ‘fier so make sure you research that as well. DONT WAFFLE . 7 Mate ‘questions properly - even if you need a few moments’ silence to collect your thoughts. Anderson advises, “It’s better to say you need a minute to think about your answer ‘ather than speak instantly and regret It afterwards. WY SHOULD THEY HIRE YOU? . ther eae ol t qualities they're looking for - a team worker, @ good re ra a 7 to think of examples of how you can demonstrate these ws Be ready to talk about your knowledge, experience, abiities and skills. Have at least three ‘Yong points about yourself that you can relate to the company and job on offer ‘Scanned with CamScanner———_1n like to work with YOU, $0 the Your interviewer will be thinking about what it Tel current colleagues behing ‘hes Bald theyll want to heer le you Maes Cn omenatienge and iS enthusiastic. back. Interviews like to see someone who 6” AALANCE BODY LANGUAGE PACE Communication “hile 1 aYoar at Pourive ,, do not fold your arms itis not what you say, but how you say it, OUIINE eT Norod eye contact. Use your ena Jean back or look to tho floor! Sit upright and try £0 maintain ort think and control their bog, eae act ferward when raking a point. Many PeOPle Car) Tanguage at the same time, which is why you need '0 Chas bari THE UNExPECTED Your interviewer may try to catch you Of € that 90 por cont of emplo k ‘killer quest : very difeuk question, roan ae "How would your colleagues describe your sary but for folaved and in control. Ask the interviewer to repeat tne Guests at B&Q Who were aia sate A. Hopotully you wll not befal the fate of those job candidates to dance to “Blame it on the Boogie"! DIVILOP RAPPORT ~~ Show energy, “it’s infectious, being themselves and any It REMEMBER YOUR MANNERS: . this better to choose than to be chosen. Tell the interviewer why you are interested in he company and job opportunity. Ask then\ for a business card and follow it up by sending 2 Shonk-you" ema oF letter, saying how much you enjoyed meeting them and how interested you are. Take the opportunity to deta the key advantages you bring. By following the ives be. prepare, practice and perform, you can turn yourself into @ candidate who would not ook ‘out Of place on "The Apprentice.” . wean recumauas qpeslities © ~pomwy: Be well-mannered with any staff you meet before or after the interview and, if you're feeling particularly nervous, remind yourself that the very worst thing that could happen is you simply not getting the job. During the interview, avoid talking about any personal problems unless completely necessary, and never badmouth your previous employers. @ sovy Lanauase: Give a firm handshake to your interviewer(s) before and after the session Once you're seated, sit naturally without slouching in your chair or learning on the desk Throughout the interview, remember to smile frequently and retain eye contact. © cisnmy: Answer all questions clearly and concisely, evidencing your most relevant skils, ind achievements. I{'s perfectly acceptable to pause before answering a difficult question to give yourself thinking time, or asking for clarification if, a first ete fe what ot question La ihen spear) don't speak too quickly. |, @ first, you're unsur ENTHUBIAM: It is important that yor ; ask thought provoking questions Cae ae to shine throughout, as well demonstrate that you're genuinely interested in the role aa eerie of these strategies PRACTICE JOB INTERVIEWS ning closely to the interviews" Most university ci by Office Angels has reveaieg survey , ch you off gual ia imenviews. It is impossible to plan fr le. Jean Smith, a social anthropologist says: jense of humour and smi c I ur interviewer questions about positive and enthusiastic.” Ask yo ues the business Is facing. 8 and employability servi ices i rae ta trea aR yout prctes your mart Scanned with CamScannerAY eel . BS * Treating formal scenai same profession; mas you 7 : scripting and practicing aneyooe'@ teat aton discussions with Your university tutor, perhaps even recordin, eS to com ine interview. '9 Yourself ay mon interyi nd rev ew e you trust, rvPeS OF INTERVIEW ae Teviewing your oe with someone y¢ Interviewing 1S Not a Scie L nce" Nor vnication designed to nee Nor Sak ° i Savonships. And it is. very ima the fee during the Course of your interview,” Ae basi CREDENTIAL VERIFICATION QUESTIONS This type of question includes known as resume verification ie 313 with ‘ SUCH as disse; N art form, Predictive 8 simply an imperfect form of human ‘alidity of potential em iployer-employee ically eight types of questions you may “What Was your GPA?" and "How long were you at__?” { ye of the cr ials i Questions. Its xnowledg} redentials in your background, Purpose is to objectively verify the depth of @ EXPERIENCE VERFICATION QUESTIONS, This type of question includes responsibilities in that position?” background. @ OPINION QUESTIONS This type of question includes "What — > strengths and weaknesses" Its purpose is {aitjeeivey entes now you woud rerpond'n 8 series of scenarios. The reality is that Tape #43 in your brain typically kicks in and plays back the pre orogrammed answer. @ sex’ 40RAL QUESTIONS This type of question includes "Can you give me a specific example of how you did that?” and “What were the steps you followed to accomplish that task?” Its purpose is to objectively measure past behaviors as a predictor of future results. © COMPETENCY QUESTIONS This type of question includes "Can you give me a speciic example of your leadership i in whi i lem.” Its purpose is skills?" or “explain a way in which you sought a creative solution to a pra uN to align your past behaviors with specific competencies which are required for the position. ‘ Sera what is 1000 divided by 737" to "How many ping pong This type of question includes : its purpose is to evaluate not only your balls could fit in Volkswagen?” to complex algorithm formulating the mathematical mental math calculation skills, but also your crave oe ia ea formula for providing an answer (OF estimate, 8S ~w . bon you lear in that class?" and "What were your pose to subjectively evaluate features of your i , "How many gas © case questions -solving questions ranging from: This type of question includes problem Ar estimate of the gldbal online etal make ft to "What is ¥ m-soWving abilties and how You woul Stations i 2" books?” ‘ts esa ia o to evaluate your proble analyze and work through © bums quesTio! ow i jestion includes tn get past peers you?” Their purpose i ae fanaa ‘ut if you are capable of 2" original thoug” kon your feet Shee fis aved primary 12 1280 OU © would you like to be?" and rei your pre-programmed ana Or necessarily @ right oF wrong Scanned with CamScannerace skills 8S 4¥22" a munication = (Material taken) Smallbusiness cory oc! INTERVIEW PF see ne nght person (OT YOU business. There is no perfect answer. but the inter, rem tremendous help if you use it effectively. Interview candidates for a possi, Process =e oman is Oe of the final steps in the hiring process. AN interview consist, Tour distinet steps: TES afe as following Establishing rapport © Gathering information Closing © Using body language effectively ESTABLISHING RAPPORT ed. E: The fapport-establishing step is where the first impressions are form: Specially in a difficult job market, it is important to ensure that every aspect of the application Process i handled as professionally as possible. During the interview process, applicants should wor hard to establish a rapport with the interviewer in particular and the company in general. In the interview context, rapport can be thought of as a feeling of mutual engagement and interest between the interviewer and interviewee. GATHERING INFORMATION a At this stage, the employer will be asking questions and matching your answer against the critical success factors we have discussed earlier in this chapter. Some may be while others will be open-ended. Your honesty and sincerity in answering should be evident. Most interviewers are keenly aware of when they are being snowed. CLOSING If your interview was successful, there will usually be an indication of what is to come next. You may be given further company information which is reserved only for the select few. No matter what your view of the interview is up to this point, it is important to personally close interview by establishing continuity of process. Make certain you understand the next step and be prepared to follow up from your side. Always pursue each interview as if it were your last. USING BODY LANGUAGE Various aspects of body language, namely personal appearance, facial expression, posture, gesture, eye contact and persona space - all need to be used effectively during a job interview as they communicate your confidence, sincerity, enthusiasm, interest, seriousness, social skills etc. to the interview panel. ANSWERING TECHNIQUES © BEHAVIOURAL ANSWERING TECHNIQUE Talk about how you had done rather than how you would do. Be prepared to use examples from your work, classes, i vit Be ready to offer not just any example, but your own camp meter oativites COMPELLING STORY TECHNIQUE era tan and ieee the specific examples into compelling stories with Captivate your interviewer by providing details and nuances that brin it Do not be tempted into the lengthy monologu 9 your story to life Co a eae ‘ogues that will stretch the interviewer's time. Take your cue from interviewer in terms of ven i the interviewer seems to be, Watch org Tears roach. Do not be too casual Bring under control the ‘too much’ area in your personality PARROTING TECHNIQUE . ‘Do not ‘assume or make a ‘best guest’ of what is unclear to you, it is absolutely appropriate to paeriower i ooking for. a usin ion it Ete c@eee Scanned with CamScanner( communication Skils BS 4Year _— ‘ds to make sure you have the cor 4 rrect i it as a temporary stall when you ae ee 315 RAINING TECHNIQUE ve a ready answer. jways attempt to answer the questioy ‘git 5 nS as stra , Reframe the original question to illustrate an pelahiforwardly as possible initially, RAHAM LINCOLN TECHNIQUE rea of your background. point to your strengths instead of maki i ing excuses f it First speak well of others when int for shortcomings. Then establish your own case, erviewer asks why you are lacking in a particular area Ifyou are interested in the job, you sh Why you feel you are the best coniiats ore ene Your interest in the position by asking for the job OVERCOMING NERVOUSNESS : We are afraid because of the pressure of i aif the complexity of the problem, our crooning nentaroes ae more dat to in that approval, thereby compounding the basis for our fears. Uncontrolled fener gan destroy our ability to perform effectively in the interview. The ‘simple technique given pelow can apply to overcome nervousness in any interview situation. This i ita ar Rowboat Technique and helps in overcoming fear in the interview. = ROWBOAT TECHNIQUE “The Rowboat Technique is simple contraction of abdomen in combination wit rhythmic. breathing that will allow you to fully overcome your nervousness aa __ situation. Itis appliod to overcome nervousiss and fear in any interview situation.” + Sit forward in a chair, with arms outstretched as if you are grabbing oars in a rowboat. * Take a deep breath. * Slowly pull back your arms and contract the abdomen muscles just below the rib cage. + Keep your muscles tight until all the air has been expelled. * Count to three (don't breathe in yet) and inhale deeply. + Repeat this 2/3 times. This technique is virtually unnoticeable to anyone nearby. Make it a habit to apply ins technique several times before going for an interview. The deep breathing helps to dissipate ‘any chemical that have already been released. It forces body to prepare physically for the upcoming task. The body begins to produce endorphins which will be needed for the anticipated rowing ahead. You can use this technique to overcoming anxiety and tension You can have a lasting impression in the interview. It is only possible if these two folowing steps are taken. These two steps will insure your chances to success. TWO STEPS © Call the interviewers to thank the additional information which was nol ideally take place the or day. W xe - ° Voicemail ye. But it is good to ast ao ® inmeatatety write the interviewers ‘a short note, thanking trem id jt Sees restarting your interest in the position. Then do your best to ge! it sure they have it before the Possible. Fax it, hand delivers It, ‘email it, whatever. ae cs ny ns eter Con Sit of a ph end of the following day. These simple gestures ne ca make a big difference in distinguishing you from Your competi of the interview is recap. 1m for their time. If possible you may want to add T digcussed in the interview. This phone call should iy are unable to reach the interviewer direc leave 2 ‘ess the situation before you call Scanned with CamScannerPACE Communication Skils BS 4¥ea" ws APPLICATION WRITING Application letters are written for several purposes It may be for business purposes, o, applying to different jobs, applying for scholarship etc Application letters should be drafteg Carefully and should convey the meaning ofthe letter in @ positive manner. ‘An application letter, often called a cover letter, is your opportunity to create @ good firs, ink of the summary on a book cover that compels you impression on a potential employer. Thi lication letters in a similar way. The documents are to purchase the book. Employers use app similar tools to determine which applicants are worthy of serious consideration (br) ‘TYPES OF APPLICATION LETTERS There are two principal categories of letters of application. These two types of applications are used by the job seekers. These are as follows: © Solicited Application §—§ —vintaz4i © Unsolicited Application — 2-vantazid © soucrren APPLICATION — e-t4ni2 47" ‘A solicited letter of application is written in response to an advertisement from the employer. It is of great importance for applicant as he becomes sure that a vacancy is lying vacant with the employer. The candidate also gets formation regarding his qualifications, experience and age in the given advertisements. It becomes easy for the applicant to apply only for the jobs to which his particulars will sui. The main disadvantage of such applications is that the applicant will have to compete with many other applicants. This type of application is very much common in the world. © UnsouiciteD APPLICATION — ett arid ‘An unsolicited letter of application is written for a job which has not been advertised by the employer. The chief advantage of writing an unsolicited letter is the possibilty that it will not have to. compete with other applications. The applicant can send similar applications to a number of employers at the same time, The main disadvantages of such letter are ‘¢ There is a possibility that no job is available. «The applicant will have to prove his skills and qualifications. ‘THE ESSENTIAL POINTS There are very important points that should be kept in mind while drafting a letter of application the success or fallure depends on these points. These are as under: Let your application be as short as possible Good quality of paper in adequate size may be used. Handwriting must be legible to the reader. Mention your qualification and experience gained Study the advertisement and state how you are qualified to . Age, habits, health, etc. should be clearly stated. ae Minimum salary acceptable may be mentioned. Enclose all necessary copies of testimonials along with the applicati The language must be dignified and charming, seplicaion eee e rece 4 Scanned with CamScanneraf paG Communication Skils BS 4Year State the names of the Persons who know your conduct an You can make request for an interview inn To and from addresses must be written clearly. Carefully attach all enclosures that you hav ir applicatior res that icat ye /e mentioned in your application. The applicant should follow all the im ts while writing an applicatior all A the important points iting / The address of the applicant and date. 367 «The name and full ad 3 The sakttation address of the employer. (Inside address) * The body of the application + introductor * Details of the applicant in para or para + The concluding paragraph * The employ monetary close or Subscripti © The signatute. escrptn OVER LETTER ue A cover letter is an essential part of the job search process. ard your resume, explaining both your reasons jor wring and your guaticatens for he positions. The cover letter should be typed in business format and printed on the same color and quality of paper as your resume. ‘THE BASIC ELEMENTS OF A COVER LETTER ‘GREETING Address your cover letter to the proper person. Identify the person who is likely to make the hiring decisions. It may require originality and firmness, but the benefits will outweigh the time and effort. You may need to make several phone calls to learn the contact’s name, correct spelling and title. PEKING Write a personable, inviting opening paragraph that highlights how your skills are a perfect fit to the job. An appropriate (>) opening will certainly impress the employer. HOCK Highlight your past achiever letter that shows how your skills an than a generic “all-purpose” cover letter. SKILLS Highlight additional relevat Sure you demonstrate how your si employer. This is your opportunit rents as they relate to the job you're applying for. A cover 1d experience relate to the specific position is more effective nt skills, such as computer languages or certifications. Make Kills, expertise and past accomplishments can benefit the ty to make yourself more attractive to the employer by showing that you have something the employer can use ©” Explain about your special skills * Describe your personality or strengths * Give a sample of your language skills CLOSE Briefly recap your strengths as a can applicant's full address, E-mail and cell no. didate, and include your contact information. It must ‘Scanned with CamScanner L\ PACE Communication Skills BS 4Year 358 (CURRICULUM VITAE 6) _’ GN demonstrates (¢/y.) your profession and academic achievements, depending on your ~~ education, experience and accomplishments (uyp¥). A CV can range in length from 2-19 7 pages or more. Curriculum vitae is a brief account of a person's education, qualification ang previous occupations, typically sent with a job application. |) This word is frequently seen in conjunction with vitae; a curriculum vitae (Latin for “course oF (one's) life") is “a shagt account of one's career and qualifications prepared typically by an applicant for a position” -)in other words, a resume. Curriculum vitae is abbreviated («/) cv, and is pluralized as curricula vitae. CV. A summary of a job applicant's professional experience and educational background, along with other relevant information regarding the candidate's qualifications. The curriculum vitae is similar to a resume (W), but is used more frequently by candidates who have published works in journals, such as scientists or academic professionals. IMPORTANCE OF A GOOD CV Your CV tells potential employers who you are, what you have done in life, and provides them with information about your education and work experience. Your CV is the first chance you get to make a good impression on a potential employer. A top-quality CV will considerably boost your chance of getting a face-to-face interview, so it is worth spending time and effort on the content and presentation. It will make all the difference in obtaining the position you want. You must therefore highlight your skills, expertise and value. Make sure that you are concise and accurate. Your CV should not, generally, be longer than two pages, so make sure that you tailor it specifically (L»-*) to the job you are applying for and include the skills, qualifications and experience which are most suited to the job. An ‘employer will want to find the following information in your CV. TYPES OF CURRICULUM VITAE The format of your CV is just as important as the information you put in it. Formats are also important in capturing the recruiter or hiring manager's attention. Different Cv formats highlight different aspects of your professional skills and accomplishments. There are three main types of CV formats: Each CV formats has a specific purpose and highlight different parts of the candidate's professional history. These are three main types of CV formats: + @ The Chronological cv —awke @ The Functional cv — yo © The Hybrid (Combination) cv — , wi, © THE CHRONOLOGICAL C¥— <7 A chronological CV focuses on presenting the candidate's experience on an employer-by-employer basis, with the posts being listed in reverse chronological order. Chronological Cvs should also contain a brief personal statement at the front which sets out the key skills and strengths of the candidate, * This is the most common type of Cv. Scanned with CamScanner- Jace Communication Skils BS 4 — - _ (© THE FUNCTIONAL Cv — Unlike a chronological Cv. 2 function pertise rather than the chronology of your employment t ‘Although not generally the preferred choice by moe Jd require that a functional Cv accompany @ © rly identified. al cv places the emphasis on your skills and 10 date t recruiters hronological one some sent eneative tions woul 20 that their key skills and achievements can be cleat «It emphasis on your skills and expertise © THE HYBRID (COMBINATION) CV — tity ‘A combined CV follows both the chronological and functional form slightly longer than normal. However, it does offer the best of both types © pecoming a more popular structure to use. CHARACTICTICS OF CURRICULUM VITAE ing are characteristics (uy) of curriculum vitae at, which makes the CY f cv and is Followit PERSONAL DETAILS Include your name and address, @ phone ‘add your nationality, gender and date of birth f you wish, but th number, and your email address. You may also ey are not obligatory (774) ‘© Name, address, email address, cell phone «Date of birth «Marital status and children Tel: Cell: +92 300 663 48 44 | | Marital Status Single | Nationality: Pakistani | onic = 33100-7652103-3 | Address CH. house Street No. 2 Umer Garden Faisalabed | Email PERSONAL PROFILE This is optional, but it can be very effective in and characteristics, It is good to include your enihusi® and what motivates you about tne industy. USS keyword summarizing your areas of expertise (=) sm about working as a Legal Secretary is and keep it brief and concise KEY SKILLS h as secretarial or IT skills. Explain what you think Include any skills you have learnt suc your personal skills are. ¢ List relevant so’ ftware and computer programs that you have mastered ‘Scanned with CamScannerPACE Communication Skills BS 4Year * And also state your skill level EMPLOYMENT HISTORY Start with your current or last employer and w the duration of your work in that position or job. Yo your job title (vi) and name of employer, nature of busine and achievements. Try not to leave gaps in your employment to account for such times, Give examples of your work successes and achieve * You can also list your work tasks and areas of res * What your unique skills and experiences are © Your areas of expertise. ork backwards. List the position or tile ang 1u should include the dates of employment, ss, responsibilities (UL-»-5), duties t history; if you do, it is advisable rents. ponsibilties as keywords. EDUCATION AND QUALIFICATIONS | ip order a brief list of school, college and university Write in chronological (<7 ir qualifications, such as GCSEs, A levels, etc., together with the grades you obtained. Then list f the awarding bodies, any further qualifications you have obtained, together with the names of When you include the Legal Secretaries Diploma, make sure that you studied through the institute of Legal Secretaries and Pas. If you are currently studying for a qualification, mention it together with any results achieved so far. ‘© Begin with your most recent education. * Your vocation or the name of the faculty/ field in which you studied should be included. The name of the educational institution, when your studies began and when you graduated. © stan technique should be used. Here star stands for situation, task, action and result. he situation and when? ‘What were the objectives and aims? ‘het What was it that you did to achieve these? Result’ What was the end of result? What did you learn? INTERESTS AND HOBBIES: This is optional but gives you a chance to portray something about your personality. Keep it simple, mention what you do in your free time and note any achievements. Make sure that your intefests reflect your personality and who you, if you are interested in film, music or traveling, you should also mention this, * Leisure activities tell potential employers som ; * This section should be as short as poset jing bout your perwonalty. © tt will help the employer what type of person you are, REFERENCES Most employers want references (47) from previous e who know you. A former employer or reference person si information stated on your CV and on the job application fo, feferences if needed and upon request. You can also provid mployers or from other people hould be able to confirm the mM, oF state that you will provide ea list of references or reference ‘Scanned with CamScannerAGE Communication Skils BS 4Year jetters during the job interview. a Reference persons may include previous/ present em, representatives, members of an organization of which people who have trained you. You should not use fri other choice. You should always ask whether that person is willing to provide a reference for you. You can also ask what they plan to say about you. Be somewhat critical (6) about whom you list ss 2 referonce. It is essential to select referance pessona who ere ferniiar with your work history and who intend to say something positive about you. * List reference persons by name; include their job title and telephone number. ‘You should always provide at least two references. Employers are most interested in references from recent jobs or positions. The employer usually contacts reference person that you have completed the interview, and inform them about the job or position you are applying for so they are prepared when the potential employer calls, i METHOD oF CURRICULUM VITAE _ LENGTH, LAYOUT AND FORMAT Presentation as well as content is important. There is no set way in which to present your Cv but the following advice should be noted. * Limit your GV to one or two pages. * Use normal font types and sizes. * Use the same font type on the'CV as you used on the application. * Use good-quality paper * Be clear and concise * High light headings so that they stand out. * Use bullet points for focusing on key points, rather than large blocks of text * Check your spelling and grammar * Use a confident tone and positive language Employers can receive many Cvs for a job which has been advertised (t/t) so it is important to create a good impression to attract their attention. Most people do not spend as much time on their CV as they should, so if you write a professional, high quality CV you will stand out from the rest. Members of the Institute can receive help with improving their CVs. We will make sure that it is of a high standard so that you have the best chance of securing employment. If you are a member of the institute and are looking for work please e-mail your CV to us. | THEPURPOSE OF ACV’) ACurriculum-Vitae (CV) details all your academic credentials and professional @ccomplishments and is used for seeking faculty jobs as well as for applying for academic Postdoctoral research opportunities, grants and fellowships. The purpose of the CV is to inlerest a committee in interviewing you." It is very important to have a covering letter to support your CV. Moreover, a covering letter should be sent along with cvs. ployers, colleagues, trade union ‘Ou are a member, teachers and lends as references unless you have no Scanned with CamScannerPACECommunication Skils BS 4Year FORMAT OF APPLICATION ——__— Designation ——————— Firm or Organization Name ————— City Name ‘Subject — Sir, (Body) Yours Sincerely 5 Name ‘SAMPLE FOR AN APPLICATION ‘This application can be used for any The Principal, Govt. College for Boys, Faisalabad. Subject: Application for the post of Sir, Lahore. | enjoy good health. | bear a good moral character and conduct. Its also brought to your kind notice that now-a-days | am working as ityou kindly favour me with an interview. (My CV. andattested copies of my documents are enclosed.) Yours obediently, Name AB.C. ‘Scanned with CamScanner This is in response to your advertisement in "The Pakistan Times" for the post of | ; I submit my application. | feel confident that Ipossess the required qualifications and experience. | would be highly grateful to you if you kindly consider me for appointment against | this post. Itis brought to your kind notice that lam an ___from University of the Punjab, however, atemporary post. Hence, Iwant to get 2 permanent job. I would be highly grateful to youpaceCommunication Skits BS 4Year $$$ 378 FORMAT OF CURRICULUM VITAE Name: Father's name: Date of birth: Nationality: Religion: _ Domicile: _ Marital status: Address: Contact No: N.LC.No, Facebook: we ACADEMIC QUALIFICATIONS Exam Year | Division Institution Matic ormyane FA JESC. omaow BAIBSC. ower M.AIM.B.A crm cone I Scholarships: Matric: — FAOrFS¢ Sse BA. Or B.Sc: rr Distinction: —_—__ Experience: Extra-curricular activities: Hobbies: Reference: ‘Scanned with CamScanneroe 372 < PACE Communication Skills BS 4Vear in English. tion to the Principal for the post of Lecturer NY oe mone Examination Hall, Py ABCC. (City) January 08, 2018. The Principal, Govt. College for Boys, ABC. city Subject: Appointment against the Post of Lecturer in English ir, This is in response (.j) to your advertisement (7) in “The Pakistan Times" for the post ©f Lecturer in English, | submit my application. | feel confident (¢/.s41,) that | possess the Tequired qualification and experience (Z|). | would be highly (<«) grateful OF) if you kindly consider me for appointment (4/7) against this post. It is brought to your kind notice that 'am an M.A. in English from University of the Punjab, Lahore. | enjoy good health. | bear a geod moral (Ji) character (u/) and conduct (..). It is also brought to your kind notice that now-a-days | am working as Lecturer at some Private college. This is, however, a temporary post. Hence, | want to get a permanent job. | would be highly grateful to you if you kindly favour me with an interview. (My C.V. and attested copies of my documents are enclosed.) Yours obediently, XY.Z. (Name) ‘CURRICULUM VITAE Name: ABC. Father's name: ABC. Date of birth: 15-9-1985 Nationality: Pakistani Religion: Islam Domicile: Distt: Lahore, Pakistan Marital status: Single Address: Examination Hall, A.B.C. (City) Contact No: 0123456789 N.LC.No 012345678999 ACADEMIC QUALIFICATIONS Exam Year Division Institution Matric 2004 1st D.P.Schoo! Faisalabad FA. 2006 1st Govt. College Lahore BA. 2008 4st Govt, College Lahore MA. English 2010 2nd University of the Punjab, Lahore ‘Scholarships: ' Matric: Merit Scholarship nA Quaid-e-Azam Scholarship ‘Scanned with CamScannerPACE Communication Skills BS 4Year Distinction: Third position in BA from amd f Univ of the Punjab, Lahore. Experience: Working as Lecturer in Pace College Fsd Since 2016 Extra-curricular activities: (a) Member college cricket team Lyo™. (b) Member college debating society j } (©) Took part in debate competition \ Reading newspapers & literary books QS On Request © Write an application to the ‘Secretary Health for the post of Medical Officer. Examination Hall, ABC. (City) March 13, 2018. The Secretary Health, Government of the Punjab, Lahore. ‘Subject: intment against the Post of Medical Officer ‘ Sir, In response(7) to your advertisementUi) in "The Daily Jang” Lahore of Sth May 2013, |offer my services for the post of Medical Officer. | am a healthy young man of 23. | belong to an educated and respectable family. Ihave a bright academic(”) career. | did my M.B.B.S. from the King Edward Medical College, Lahore in 2015. | was an outstanding (12) debater (.*) of college. | have also won many prizes in different debate and speech contests (4¢-) Sir, | meet (45,4) all the required (_#) qualifications and experience for the said job, | assure (+1) you that if an opportunity (Z:-) is given to me, | shall perform (2/) my duties efficiently (< f) and honestly. (My C.V. and attested copies of my documents are enclosed.) Waiting for a call from you Yours obediently, Signature A.B.C. (Name) CURRICULUM VITAE Full name: ABC Father's name: ABC NAC. No. 11110-77755-3 Date of Birth: 1-5-1987 Religion: 'slam Marital status: Unmarried Nationality: Pakistani Telephone No: 041-1111122225555 Domicile Distt. Faisalabad, Pakistan Address: Kohinoor Town, Faisalabad ‘Scanned with CamScanner—_—_ unieation Skills BS 4¥ear a2 j Gomme time to time allows you To focus upon the main poinis {12 > Recalling (b) Reading (c) Reviewing —(d)_ writing Panning ‘means reading quickly to know 8 ‘What is about? (b) nothing {o) Full understanding of the text (d) piece of information © involves changing a text so that it is quite different from the source while retaining the meaning. (a) Editing (b) Summarizing (c) Paraphrasing (d) Analyzing Tima Allowed: 1.30 Hours SUBJECTIVE PART Max. Marks: 24 fas. ead the following paragraph carefully and answer the questions at the end. ("Much unhappiness is caused in the world today by one set of people failing to understand the point of view of another. All men can never think alike just as they can never look alike Have you ever quarreled with a man's face? Then why quarrel with his views? Men are not made in the same mould like a lot of bricks. It would have ill-suited the wants of the world if it had been so. Consequently, even in the same country men, differ in disposition, and inclination, and manners, and opinions, more probably, than they do in face or form. And between the people of different countries the contrast is even more striking. We have then, also, different sentiments, different sympathies, different hopes different aims, different ways altogether. It will always be so. So long as there are different minds, so long will there be different views on all matters that admit of opinion. So long as there are different degrees of latitude and longitude, as well as differing circumstancés, so long will there be different interests, different attachments, and different habits. It becomes us, therefore, to cultivate a generous spirit of forbearance towards those of whatever race, who may think differently, and act differently from ourselves. Even where we may be convinced that they are wrong, if we know them to be sincere, we should stil bear with them, and give them credit for their sincerity. This is the high virtue of tolerance or bearing with others when we may differ from them or may not lke their ways. i. Whatis the real cause of unhappiness in the world? ‘What are différent ways in which men differ from one another? What should we do to the people who have got different views than ours? Make a precis (1/3) of the above passage. . What Is Reading? Write a comprehensive note on Skimming and Scanning. (18) }.. What is meant by SQ3R? Explain its various components with suitable examples. (14) G.C UNIVERSITY rarsatanap ENOLISH COPREHENSION AND COMPOSITION BS-Mathematics 2" Semester Course Code: Eng 322 Time Allowed: 20 Minutes OBJECTIVE PART Max. Marks: 12 1. Structure of a paragraph is divided into parts. (a) 2 (bo) 3 () 4 @ 5 2. SQ3R was developed by psychologist (@) Robinson (b) Harrison (©) Nicholson (4) none of these 3. Biographies are included under which types of essays? (a) reflective (b) narrative (c) descr 4 Logical Arrangements of the tompoetion is important Ivan” (expository (@) paragraph (b) essay (©) application —(d)_ alll 5. Inpprecis writing you —— the thought expressed in some paragraphis. (@) paraphrase (b) explain (©) condense (d)_ expand 6. ~——from time to time allows you to focus upon the main points, (2) Reading (b) Recalling (©) Reviewing (a) writin 7. ‘are also needed in paraphrasing or note-taking to avoid plagiarism. a (@) Quotation (b) examples (©) synonyms (dy ih 8. Scanning means reading quickly to know eel (2) Whatis text about? (b) specific piece of information ‘Scanned with CamScannerPACE Communication Skils BS 4Year (e) Full understanding of the text aaa - ese 9 A statement or assertion of verified information a happened is called bout Something that is the case or has Opinion (b) Statement 10. (2) oplaftective way to organize the relationship amsng geucretion (8) Fact (a) Repetition (b) Rehearsal (c) Outline (4) Ske " type of writing usually uses First person narrative ‘etch ‘a) Descriptive (b) Critical (c) Narrati me reading s used to teach or practice specific reading svategien orsk POSOY (a) skimming (b) _ scanning () comprehension (d) Intensive 43. The word " "signals that an opposite or contrasting idea is to follow. (a) Why (b) and (c) but (d) By 44. A message expressing a belief about something; the expression of a belief that is help with confidence but not substantiated by positive knowledge or proof is called (a) Opinion (b) Statement (©) Description (4) Fact Time Allowed: 1.30 Hours SUBJECTIVE PART Max. Marks: 24 Answer the following questions. Q2. Write an ESSAY (300-350 words) on “Energy Crisis in Pakistan”. 18 Q.3. Read the following passage carefully and answer the questions given at end. 15 ." Trees give shade for the benefit of others; and while they themselves stand in the sun and éndure the scorching heat, they produce the fruit by which others profit. The character of good men is fixe that of trees. What is the use of this perishable body, if no use of it is made for the benefit of mankind? Sandal-wood the more it is rubbed, the more scent does it yield. Sugarcane, the more it is peeled and cut up into pieces, the more juice does it produce. Gold, the more it is bumt, the more brightly does it shine. The men who are noble at heart do not lose these qualities even in losing their ives. What matters it whether men praise it or not? What does it signify whether they die at this moment or whether their lives are prolonged? Happen what may, those who tread in the right path will rot set foot in any other. Life itself is unprofitable to a man who does not live for others. To live for mere sake of living one's life is to live the life of dogs or crows. Those who lay down their lives for the sake of a man, an animal, a friend, or a wife, or even for the sake of a stranger, will assuredly dwell forever in a world of bliss. |. How do the trees give benefit to the people? i, How can man be compared to the trees? ii, What is the true meaning of living? iv. Make a precis (1/3) of the above passage. Q4. Explain various techniques of vocabulary development. G.C UNIVERSITY Faisarasad ENGLISH COPREHENSION AND COMPOSITION BS-Chemistry 24 Semester ONNN Course Code: Eng 322 Time Allowed: 20 Minutes OBJECTIVE PART Max. Marks: 12 1. The word precis has been taken from language. (a) Italian (b) German (c) Greek (d) French 2. Structure of a paragraph is divided into parts. 4 (a) 2 (b) 3 (c) 4 q@) 5 A Standard PARAGRAPH consist of passage/s. ) one (b) two (c) thr (d) four 4 SOGR was developed by psychologist (tee ° ) Robinson (b) Harrison >, 2 (d) none of these utes @Fe included under which types of essays?” Nenolon ° tive (b) narrative (c) descriptive (4) _ expository ‘Scanned with CamScannerv C PACE Communication Skills BS 4Year 6 Fersona touch is generally one of the most important characteristics of = (a) essay b) paragraph 7. The narrative essay Pears eases ke aces ee (a) occupation (b) journey (c) domestic (@) sunlight 8. "if | were a Prime Minister” is a type of essay. (a) reflective (b) expository (c) narrative (a) imaginative 9. _ Logical Arrangements of the composition is important in a/ an (a) Paragraph (b) essay (c) application (a) all 10. In precis writing you the thought expressed in some paragrapivs. (a) paraphrase (b) explain () condense (4) WA . a dictionary of synonyms, is a valuable reference for locating a precis®, accurate to fit in @ particular situation. (a) Thesaurus (b) Oxford () Cambridge (9) Webster 12. SQ3R was developed in ——? (a) 1940 (b) 1941 () 1942 (a) 1943 3A restates the main idea of an author in our own words. (2) Paraphrase (b) Summary (c) Essay (@) Article 14 from time-to time allows you to focus upon the main points. (a)__Reading _ (®) Recalling (© Reviewing —(d)_ writing Timé Allowed: 1.30 Hours ‘SUBJECTIVE PART Max. Marks: 24 QNO.1 Write an essay onthe topic, terrorism in Pakistan % Q.NO,2_ Read the following passage and answer the questions Ce Friendship is one of the most precious gifts of life. A person who has true friends in life is lucky enough Friendship makes life thrilling. It makes life sweet and pleasant experience. Friendship is ere en asset in ie. It can lead us to success or to doom. It all depends on how We choose our Inends. True friendship is a feeling of love, sharing and caring. It is a feeling that someone understands and appreciates you as you are, without any exaggeration, flattery and pretensions It gives a feeling that you are wanted” and that you are ‘someone’ and not a faceless being in the crowd. A true friend stands by you ‘through thick and thin. True friendship knows no boundaries or perrarcations of easte, creed, race and sex. Friendship is both good and necessary. Man cannot live soa ce te is a social being. He needs someone to share his joys and sorrows. Generally itis only the people of the same age, character and background, mentally, etc, wno can understand him and toe estand his problems. Friends are needed for support and for sharing. Friendship is an elixir which is essential for a happy life. 1. Make the precis of the passage ° 2 Suggest a suitable tile of the passage 2 3. Define friendship 2 4. Whyare friends needed? 2 G.NO.3” Write a comprehensive note on Skimming and Scanning reading techniques? 1: G.C UNIVERSITY raisacanan é [READING AND STUDY SKILLS BS-ENGLISH 24 Semester Course Code: Eng 302 Time Allowed: 20 Minutes OBJECTIVE PART Max. Marks: 12 4. A statement or assertion of verified in| . happened is called formation about something that is the case or has 4 (@) Opinion (b) Statement (e)_ 2 There are axsontel Semon of 8 Paragrecn eer oa 3. Amessage expressing a betel about something; the exscon (a) . Five cnc (@) reading (b) reciting (©) regression (d)_ scanning 14. Regular and frequent recitation of the material to be learned is (@) recitation (b) regression (©) review (d)_ reading Time Allowed: 1.30 Hours SUBJECTIVE PART Max. Marks: 24 iswer the following questions. ( Q.2, Reali the following passage carefully and answer the questions given attheend. 15 Petroleum products such as gasoline, Kerosene, home heating oil, residual fuel oil; and lubricating oils come from one source crude oil found belie the earth's surface, as well as under large bodies of water from a few hundred feet below the surface to as deep as 25,000 feet into the earth's interior. Sometimes crude oil is secured by driling a hole into the earth, but more dry holes are drilled than those producing oil. Either pressure at the source of pruning forces crude oil to the surface. Crude oil wells flow at varying rates, from about ten to thousands of barrels per hour. Petroleum products are always measured in forty-two gallon barrels. Petroleum products vary greatly in physical appearance; thin, thick, transparent, elements: carbon and hydrogen, which form compounds called hydrant. Other chemical elements found in union with the hydrocarbons are few and are classified as impurities. Trace elements are also found, but in such minute quantities that they are disregarded, The combination of carbon and hydrogen forms many thousands of compounds which are possible because of the various positions and unions of these two atoms in the hydrocarbon molecule. The various petroleum products are refined by heating crude oil and then condensing the vapors. These products are the so-called light oils, such as gasoline, kerosene, and distillate oll. The residue Temaining after the light oils are distilled is known as heavy or residual fuel oil and is used mostly for burning under boilers. Additional complicated refining processes rearrange the chemical structure of the hydrocarbons to produce other products, some of which are used to upgrade and increase the octane rating pf various types of gasoline. Questions 1. How is crude oil brought to the surface? 2. What are the principal components of all petroleum products? Scanned with CamScanner¢ PACE Communication Skills BS 4Year iS j 3. Whal is the heavy oll? 418 4. Which are the products listed as ii , ight oils 5. _Whetis the word ‘upgrade’ in the last but .3. What Is meant by SQ3R? Explain its ne line is closest in meaning to? Q.4, Explain various techni Various components with sultable examples. 15 ques of vocabulary develo 14 pment. G-C UNIVERSITY ramacanan 7 co Ti eaten mmuneanen cca Code: Eng 321 ime Allowed: 20 Minutes ee Max. Marks: 12 ot Tick the correct answer, (12) Th ‘ere arc —— Vowel sounds in English: mS 8 © 2 ( 70 2. _ Essays or abstract concepts such as truth come under (a) Persuasive Essay (b) Imaginative essay _(c)Retflectve Essay (°) Narrative Essay 3. One who lends money at high interest? (a) Jockey (b) Usurer (©) Tanner (6) Janitor 4. Would that I... ich? (a) am (b) have been (©) was (a) were 5. Downward and upward communication is called: (2) Diagonal Communication (b) Horizontal Communication {c) Lateral Communication (@) Vertical Communication 6. ‘Communication is a —— Process of exchanging ideas: (a) Oneway (0) two-way (©) tripleway (d)_—‘tetra-way 7 Communication between human beings and non-human entities is called (a) extra personal (b) Interpersonal © 8 Body Language is: (a) Structured (b) Faked © 9. Precis is a word. (a) Greek (b) Latin © 40. Aperson between 60-89 years: (a) Hexagenarian (b) Septuagenarian —(c) 41. There are consonant sounds in English: (2) 24 () 26 © 42. Heading is also known as (a) will Inside Address Time Allowed: 1.30 Hours (b) Letter Head ©) SUBJECTIVE PART J Q.No.4: Write short notes on the following: }) Minutes of Meeting 1) Intensive Reading iu) Solicted and unsciicited letters of application wv) E-mail Interapersonal (4) Organizational Involuntary (d) None of them French (¢) Roman Octogenarian (4) Nonagenarian 7 (@ 44 Salutation (d) Attention Line Max. Marks: 24 Q No.2: What is an interview? Describe various types of interviews. Q.No.3: Deline Precis What are the qualities of a good precis? ‘Scanned with CamScanner