Parent & Caregiver Guide

Parental Controls
Table of Contents

What is Roblox? 3 Passwords and other personal 0

information 20
Getting started with Roblox 4
Blocking, reporting, and muting 21
Exploring Roblox for yourself 6 Blocking 21
Reporting 23
Safety on Roblox 7
Muting 25
Community Standards 7
Content moderation 7 Final thoughts 26
Reporting, muting, and blocking 8
Glossary 27
Supporting well-being 9
Well-being 9
Bullying and other negative behavior 9

Parental Controls 10
Setting up your linked parent account 10
Content controls 11
Content Labels 12
Communication controls 13
Private servers 14
Friends list 15
Spending controls 16
Screen time controls 17
Trading and inventory 18
Inventory visibility 18
Trading (Premium only) 18
Age-based feature access policies 19

Parent & Caregiver Guide to Roblox 2

WHAT IS ROBLOX?

What is Roblox?
Roblox is an immersive gaming and creation platform. Everyday,
millions of people create, play, learn, and connect with each other
through online games and other virtual 3D experiences built by a
global community of creators.

While Roblox occasionally creates experiences for special events, the majority of all experiences
are created by Roblox users using Roblox Studio, our free design tool.

Roblox is free to use, but some enhancements require “Robux,” a virtual currency that can
be spent to access special features in some experiences, or to buy items such as clothes or
accessories for avatars.

People can connect with others in an experience and chat with friends on Roblox. Parents of
younger users can use Parental Controls to turn off Roblox’s social features and customize their
child’s content access. Roblox has a Safety and Civility Resource Center with useful advice for
parents and caregivers.

Roblox Roblox Studio Robux

An immersive gaming A free design tool where A virtual currency that
and creation platform anyone can create can be spent to access
experiences on Roblox special features or to
buy items such as
clothes or accessories
for avatars

Parent & Caregiver Guide to Roblox 3

GETTING STARTED WITH ROBLOX

Getting started
with Roblox
You can get started by linking to your child’s account,
either with an existing account or by creating a new
account.

To link to your child’s account, they will need to log in to

their account, navigate to Settings > Parental Controls,
then select “Add parent” where you can then enter
your email address. Once you receive an email, you
can follow the steps outlined to verify your age, either
by using a government-issued ID or credit card. Once
verified, you will be able to connect to their account.
See more information in the “Setting up your linked
parent account” section below.

When your child is creating their account, it is

important to select their actual birthday to ensure that
they have access to the right features and experiences.
Your child’s birthday won’t be visible to others. This
information helps us know what content to show your
child on Roblox. Additionally, certain features are only
available to users above a certain age, such as voice
chat. From a linked account with parent privileges,
you can visit Settings to review and edit your child’s
birthday.

Parent & Caregiver Guide to Roblox 4

GETTING STARTED WITH ROBLOX

We also encourage you to use 2-step verification. 2-step verification is an additional

layer of security for your account. This is especially helpful in preventing attackers
from getting access into your account in case your password is stolen. See more
about enabling 2-step verification here.

New User Account Sign Up Form Security Settings including

2-Step Verification

Parent & Caregiver Guide to Roblox 5

EXPLORING ROBLOX FOR YOURSELF

Exploring Roblox
for yourself
Roblox offers a fun experience to educate parents
and caregivers on how to engage with Roblox, called
Getting Started on Roblox. It’s one of the millions of
unique, user-generated 3D experiences created on
Roblox by our global community of creators. This
educational, single-player experience lets you practice
in a safe place and uncover a magical world.

While in this introductory experience, you can:

• Learn how to control your avatar
• Explore and play in a Roblox game
• Discover the basics so you can learn to play
alongside your child

It may be easiest to experience on your phone or

games console if you’re not used to playing on a tablet
or laptop.

Parent & Caregiver Guide to Roblox 6

SAFETY ON ROBLOX

Safety on Roblox
Our vision is to reimagine the way people come together – in a world that’s safe, civil, and
optimistic.

To support this vision, we have content policies, a global moderation team, safety features, and
partnerships that bolster the safety of our platform.

Community Standards
Our Community Standards help ensure that everyone feels safe and welcome on our platform.
These Standards apply to everyone on Roblox, and we ask that all users respect our Standards
and each other at all times. Violating the Standards may result in a removal of access to features
or a ban against your child’s account(s) and content. We’re always learning, so as our community
evolves and our platform grows, these Standards may change too.

Content moderation
All content that creators use in their experiences are reviewed before going live on the platform.
Users ages 13 and older can see and say more words and phrases than those under 13, but
inappropriate chats and the sharing of personal information (including phone numbers and
addresses) are blocked regardless of age. Links to YouTube channels and some social media
platforms can be shared only by users 13 and older.

Our automated systems also prevent the re-uploading of content that we’ve previously removed
or rejected, ensuring that content we’ve taken down isn’t reintroduced to the platform.

Parent & Caregiver Guide to Roblox 7

SAFETY ON ROBLOX

Reporting, muting, and blocking

Roblox has a robust reporting process in place to
address user reports of Terms of Use and Community
Standards violations. Users have the ability to easily
mute or block other community members and report
inappropriate content or behavior on the Roblox
application and our website. Muting stops a user
from hearing another user, while blocking prevents
the blocked user from reaching out to the reporter
through voice or text chat. Reporting allows users to
send suspected policy violations to Roblox for review.
Roblox also provides users with a direct channel to our
Customer Support team to report concerns or other
issues.

Example of profanity being

blocked from sharing

Parent & Caregiver Guide to Roblox 8

SUPPORTING WELL-BEING

Supporting well-being
Roblox builds and maintains close relationships with a wide range of organizations to help
support wellness and safety, on and off Roblox. We work with these experts to create educational
resources for parents, caregivers, and our users to help them navigate the online world safely
and confidently. Some great examples include our suite of parent resources co-created with
NAMLE (National Association for Media Literacy Education), and our evidence-based research and
guidance for families with neurodivergent teens. You can find all these resources here.

We also prioritize helping kids and teens access support for issues affecting them, even if it’s
not directly Roblox or online related. We host a portal with links to a global network of helplines
and support services, which focus on a broad range of topics through our partnership with
Throughline. You can access that portal at https://roblox.findahelpline.com.

Well-being
We want everyone to thrive on Roblox, and managing online well-being is an important element
of this. Discussions about screen time and the types of activities children engage in are
important, as are setting boundaries around your children’s use of Roblox and all the platforms
they use. Global experts have found that children are more likely to adhere to boundaries if
families and children set boundaries together.

Bullying and other negative behavior

Bullying can happen on Roblox, despite our stringent text filters and policies. Talk to your child
about what to watch out for and teach them how to block and report people who break our rules.

Parent & Caregiver Guide to Roblox 9

PARENTAL CONTROLS

Parental Controls
Roblox offers a variety of parental controls to help parents and caregivers manage their child’s
experience on the platform. Note that you will need an account with parent privileges linked to
your child’s account to manage this content on behalf of your child.

Setting up your linked parent account

1. Open the Roblox app on your child’s device, and
make sure they are signed in to their account
2. Go to Settings
3. Go to Parental Controls
4. Select “Add parent” and enter your email address on
the screen
5. From the email in your inbox, follow the steps on
the screen to either create an account or sign in to
an existing account
6. Verify your age in order to link to your child’s
account. You can either verify with a government
issued ID or a credit card.
7. From there, you can stay on the website or go
into the app and review your settings to see what
controls are in effect for your child’s account.
a. We encourage you to review your child’s age to
ensure it is correct. If not, you can change it
directly from Parental Controls > Edit Profile in
your account.
8. You can also view any pending requests from your Parental Controls dashboard

child within the dashboard in Parental Controls.

Parent & Caregiver Guide to Roblox 10

PARENTAL CONTROLS

Content controls
The content maturity settings allow you to control the types of content your child has access to
in Roblox experiences.

To adjust your child’s setting:

1. Go to Settings
2. Go to Parental Controls
3. Go to Settings You Manage
4. Scroll down and select Content Maturity
5. Adjust the slider bar to the right or left to select the content maturity level that you are
comfortable with. A brief description of the type of content will appear below the selected
setting. Note that Restricted experiences are only available to 17+ verified users.

Content Maturity Level Content Maturity Setting

in Parental Controls

Parent & Caregiver Guide to Roblox 11

PARENTAL CONTROLS

Content Labels
Our content maturity labels help users and their parents understand what types of content
to expect in Roblox experiences. These labels are grounded in child development research
and informed by industry standards. Parents can use the content maturity setting in parental
controls to restrict their child’s access to content based on what makes sense for their family.

Content label descriptions

Minimal
May contain occasional mild violence, light unrealistic blood, and/or occasional
mild fear.

Mild
May contain repeated mild violence, heavy unrealistic blood, mild crude humor,
and/or repeated mild fear.

Moderate
May contain moderate violence, light realistic blood, moderate crude humor,
unplayable gambling content, and/or moderate fear.

Restricted
May contain strong violence, heavy realistic blood, moderate crude humor, romantic
themes, unplayable gambling content, the presence of alcohol, strong language,
and/or moderate fear. We allow access to Restricted content only for users who are
17+ age-verified.

Parent & Caregiver Guide to Roblox 12

PARENTAL CONTROLS

Communication controls
Communication controls allow you to determine who
your child can chat with on Roblox.

To set these controls:

1. Go to Settings
2. Go to Parental Controls
3. Go to Settings You Manage
4. Go to Communication
5. Select Experience Chat. Experience chat allows
your child to chat with others within a specific
experience.
6. Select values for each of the settings to determine
who can message and text chat with your child.
There are two settings to select:
a. Experience chat - This determines who can text
chat with your child inside of an experience.
You can find more info on experience chat here.
This setting does not apply to chat features
developed independently by developers.
Choose between Everyone or No one. Users Experience chat setting
in Parental Controls
under the age of 13 are automatically set to
Everyone.
b. Experience direct chat - This determines who
your child can chat with directly when using
the ‘/w’ command inside of an experience
server. This setting does not apply to chat
features developed independently by
developers. Choose between Everyone or No
One. Users under the age of 13 are
automatically set to No one. They can update
it with parent permission.

Parent & Caregiver Guide to Roblox 13

PARENTAL CONTROLS

Private servers
A private server is a Roblox experience with limits on
who can join.

To set this for your child:

1. Go to Settings
2. Go to Parental Controls
3. Go to Settings You Manage
4. Go to Private Servers
5. Choose between Friends or Off

Private servers setting

in Parental Controls

Parent & Caregiver Guide to Roblox 14

PARENTAL CONTROLS

Friends list
You can see a list of your child’s Roblox friends from
within your parent dashboard. Friends are people your
child has accepted a friend request from through
Roblox.

To view this list:

1. Go to Settings
2. Go to Parental Controls
3. Go to Friends
4. Your child’s friends will be displayed as usernames
alongside their avatar. You can click on an avatar to
see the user’s profile.

Friends List

Parent & Caregiver Guide to Roblox 15

PARENTAL CONTROLS

Spending controls
You can set a monthly spending limit on how much
money your child can spend on Roblox, including
Robux or subscriptions to individual experiences. This
limit does not impact gift card redemption. You can
also choose to enable or disable notifications about
your child’s spending.

To set spending controls:

1. Go to Settings
2. Go to Parental Controls
3. Go to Settings You Manage
4. Scroll down to select Spending restrictions
5. You can set a monthly spending limit. Regardless of
whether the allowed monthly limit is reached, it will
reset at the end of the calendar month and not roll
over.
6. You can also determine if you want to receive
spending notifications. You can choose if you
want to be notified for every transaction, for only
very high monthly spending, or both. High spend Spending restrictions setting
in Parental Controls
notifications are on by default for all linked parents.
This means that you should receive purchase
notifications after $100, $250, and $500 of spend in
a given month (or the equivalent in local currency).
After reaching $500, you should receive purchase
notifications for every ten transactions by default.

Parent & Caregiver Guide to Roblox 16

PARENTAL CONTROLS

Screen time controls

Screen time controls allow you to restrict the amount
of time that your child is allowed to spend on Roblox
each day. Once they reach their limit, your child will see
a message explaining that they have hit their limit, and
they will no longer be able to use Roblox for the rest of
the day.

To set screen time controls:

1. Go to Settings
2. Go to Parental Controls
3. Click Manage next to the chart at the top of the
screen which shows a seven-day average for
screen time
4. From there, you can see the existing daily limit or
update it to a new value

Screen time setting

Parent & Caregiver Guide to Roblox 17

PARENTAL CONTROLS

Trading and inventory

Inventory visibility
Parents can control who can see their child’s inventory,
which includes items purchased or traded with other
users.

To set inventory visibility:

1. Go to Settings
2. Go to Parental Controls
3. Go to Settings You Manage
4. Go to Trading & inventory
5. Select between Everyone, Friends, or Off

Trading (Premium only)

Users with a Premium subscription on Roblox can trade
Limited items and Robux with other members.

Parents can disable trading and set limits on who their

child can trade with from Parental Controls: Trading and inventory setting
in Parental Controls
1. Go to Settings
2. Go to Parental Controls
3. Go to Settings You Manage
4. Go to Trading & inventory
5. Select between Friends or Off

Parent & Caregiver Guide to Roblox 18

PARENTAL CONTROLS

Age-based feature access policies

As your child gets older, they can access more features
on Roblox. If you and your child haven’t previously made
changes to your child’s settings, they will be updated
automatically when they reach certain ages.

With a linked account with parent privileges, you will

receive an email prior to each of these birthdays
informing you of what additional access they will receive.
If you are not comfortable with the increased access, you
can work with your child to adjust the settings in their
account.

We encourage you to regularly talk to your

child about creating a healthy relationship
with media and technology and how to be
responsible online.

Consent to update child’s birthday

If the birthday on a child’s account is inaccurate, we

encourage parents to update their child’s birthday from
parental controls.

In order for children under the age of 13 to correct the

birthday on their own Roblox account, they may need
parental consent or ID verification.

Parent & Caregiver Guide to Roblox 19

PASSWORDS AND OTHER PERSONAL INFORMATION

Passwords and other

personal information
It’s a good idea to start talking with your children at an early age about the importance of
keeping passwords and other personal information private—even from friends. Help your child
get into the habit of creating unique passwords with a combination of upper and lower case
letters, numbers, and special characters, and updating all passwords regularly. We prohibit
children under 13 from sharing any personal information. We encourage parents to talk to their
kids about the importance of protecting this information, and reminding them that they should
tell you if someone asks for any personal information including their passwords.

More on this at ConnectSafely.org/passwords.

Parent & Caregiver Guide to Roblox 20

BLOCKING, REPORTING, AND MUTING

Blocking, reporting, and muting

In addition to our automated moderation, we provide users with options for responding to other
users who make them feel uncomfortable. You can work with your child to encourage them to
block, report, and/or mute other people when they break the rules.

Blocking
Blocking in-experience: (Note: These
steps may vary based on the device)
1. Click on the Roblox menu in the
upper left side of the screen.
2. Within the People tab, select the
Block icon next to the user’s name.

Leaderboard

Block user

Parent & Caregiver Guide to Roblox 21

BLOCKING, REPORTING, AND MUTING

Blocking on the website or mobile app:

1. Visit the user’s profile.
2. Click the three dots in the upper left corner.
3. Select “Block User.” You can see a list of people you
have blocked under the privacy section in Settings.

Once blocked, the user will not be able to send you

friend requests, direct messages, or follow you. Keep
in mind that they will also be automatically removed
from your Friends list if they were on it. If you wish to
unblock a user in the future, you can do it from the
Privacy Settings in your account.

Block user

Parent & Caregiver Guide to Roblox 22

BLOCKING, REPORTING, AND MUTING

Reporting
The reporting feature is the best way to let us know about rule-breakers and bad content. It
sends reports directly to our moderators. We will review the report and, if we find a violation of
our policies, we will take appropriate action. However we don’t currently provide an update back
to the reporter.

When reporting abuse, be sure to report the specific chat, private message, experience or other
content that violates Roblox rules. If you only report a user from their profile page, it’s harder for
our moderators to understand what they did wrong than if you report their behavior
in-the-moment.

Parent & Caregiver Guide to Roblox 23

BLOCKING, REPORTING, AND MUTING

Reporting in-experience:
1. Click on the Menu button, located at
the upper-left corner of the screen
(the Menu icon looks like the Roblox
icon).
2. Click the flag icon located next to a
person’s name or click the Report
tab at the top of the menu.
3. Complete the form.

Reporting on the website

Menu button

or mobile app:
1. Every user-generated asset has a
Report Abuse link that will send
a report to Roblox’s moderation
system. In most cases, this will
be found in the bottom of the
description box in red lettering or
under the menu in the upper left.
2. Complete the form.

Report tab

Report form

Parent & Caregiver Guide to Roblox 24

BLOCKING, REPORTING, AND MUTING

Muting
You can mute another user in a voice-enabled experience by clicking the speaker icon that will
appear over their avatar’s head. You can also mute in text chat by typing “/mute @username”.
Mutes apply to chat with voice and text chat and will only last while you are in that experience
session. Note: 13+ eligible users can opt in to voice chat when visiting voice enabled experiences.

Parent & Caregiver Guide to Roblox 25

FINAL THOUGHTS

Final thoughts
You don’t have to be an expert to help your child stay
safe and enjoy Roblox. Even if you think your child is
more tech-savvy than you are, you know what makes
the most sense for your family since every family is
different. We encourage you to use Parental Controls
to customize Roblox accordingly.

The guiding principles for most online platforms are

similar: teach your child to be respectful of themselves
and others, be mindful of what they post, and
understand how to use any privacy settings, security
tools, or blocking and reporting mechanisms.

We encourage you to try out Roblox with your kids

to help you understand the platform and its privacy
and security features. As your child matures, keep
the lines of communication open and have ongoing
conversations about what’s appropriate for them in
terms of privacy settings, time spent online, and the
types of activities they’re engaging in.

Talk with your children about their favorite apps and

services with genuine interest, not fear. This way, they’ll
be more likely to come to you when they need help,
and you’re much more likely to be kept in the loop
about the technology they use. Bookmark Roblox’s
Safety and Civility Resource Center for more useful
advice for parents and caregivers.

Parent & Caregiver Guide to Roblox 26

GLOSSARY

Glossary
Account: A Roblox Account, which a user must create in order to access certain elements and
functionality.

Account linking: This allows you to link your Roblox account to your child’s account. This will give
you access to parental controls and insights on your child’s screen time, friends, spending, and
more.

App: The Roblox mobile application.

Appeal: The process by which a user may request a review of Roblox’s decision to suspend or
terminate a user’s account or access to Roblox, or remove UGC or other virtual content pursuant
to a user’s violation of the Roblox Terms.

Avatar: A body and head combined with clothing and accessories.

Avatar item(s): Individual clothing and accessory items used to outfit avatars that can be
purchased inside experiences or in Marketplace. Avatar items can be Limited or Non-Limited (see
below). Also known as UGC items, virtual goods, or virtual items.

Classic Clothing: Legacy 2D virtual items consisting of T-shirts, shirts, and pants designed and
sold by creators on Roblox.

Content Maturity: The maturity level of an experience.

Content Maturity setting: A feature that controls which experiences your child can join based on
the experience’s content maturity level. These are:
• Minimal: May contain occasional mild violence and/or light unrealistic blood
• Mild: May contain repeated mild violence, heavy unrealistic blood, mild crude humor, and/or
mild fear
• Moderate: May contain moderate violence, light realistic blood, moderate crude humor,
unplayable gambling content, and/or moderate fear
• Restricted: May contain strong violence, heavy realistic blood, moderate crude humor,
romantic themes, unplayable gambling content, the presence of alcohol, strong language,
and/or moderate fear

Creator: Any user who creates, uploads, publishes, generates, or otherwise makes available UGC
on Roblox.

Parent & Caregiver Guide to Roblox 27

GLOSSARY

Creator Terms: Terms of use applicable to all users who access Roblox. They cover items such as
the use of Roblox Studio, the offering of experiences and virtual content, and the use of music.

Developer: A Creator who creates, develops, and publishes an Experience on Roblox.

Experience: Interactive content published on Roblox by developers for the engagement and
enjoyment of Users.

Experience Chat: The ability for your child to chat with others while in Roblox experiences. Your
child can chat with other users in the same experience. When you restrict this setting, other
related settings may also be restricted.

Experience Direct Chat, or Whisper Chat: The ability for your child to chat one-on-one with other
users in Roblox experiences. Your child can chat with other users in the same experience. When
you restrict this setting, other related settings may also be restricted.

Experience Rules: Custom rules Creators make that govern Experiences and the actions of Users
within those Experiences. Experience Rules are created, governed, and administered by the
Experience Creator and not by Roblox.

Guardian: A parent or legal guardian of a Minor User.

In-Experience Items: UGC available for acquisition by Users within a given Experience that can
only be used within that Experience. In-Experience Items include but are not limited to game
passes and special abilities.

Inventory Visibility Setting: This allows you or others on Roblox to see your child’s inventory, and
for you to control this setting for your child. Inventory is a collection of items that belong to your
child on Roblox such as virtual clothes or accessories.

Limited(s): An avatar item with a limited quantity available. Creators determine whether an item is
Limited or Non-Limited during the publishing flow in Creator Studio.

Marketplace: The Services marketplace through which Users may shop for and acquire virtual
content to dress and accessorize their avatars. This was formerly known as Catalog, Avatar
Marketplace, or UGC Marketplace.

Minor: A user who is under the legal age of majority in their jurisdiction or state of residence.

Non-Limited(s): An avatar item with an unlimited quantity available. Creators determine whether
an item is Limited or Non-Limited during the publishing flow in Creator Studio.

Parent & Caregiver Guide to Roblox 28

GLOSSARY

Privacy Policy: The policy that outlines the types of information that Roblox collects about Users
of the Services, how Roblox protects that information, and how that information may be used by
Roblox. The Privacy Policy forms part of the User Terms.

Private Server: A private server is a Roblox experience with limits on who can join.

Random Virtual Item: A Virtual Item available in an Experience that may be acquired “randomly”
by a User.

Resale: The process by which a Roblox Premium member may resell certain Roblox-created items
through the Avatar Shop.

Roblox Premium: A renewing subscription that provides Users with certain additional benefits.

Roblox Studio: A free software tool that allows Creators to create, develop, modify, operate, and
publish 3D Experiences, Virtual Content, and other UGC.

Roblox Terms: The terms and conditions that apply to and govern users’ and creators’ use of
Roblox. The Roblox Terms include the User Terms, Creator Terms, Roblox Community Standards,
Roblox Privacy & Cookie Policy, regional Supplemental Provisions, and other Additional Terms.

Robux: The official currency of Roblox, which can be used to acquire virtual items or access to
certain experiences. Robux are not a substitute for real currency, do not earn interest, and have
no equivalent value in real currency.

Screen time: The amount of daily time your child spends on Roblox

Spending limit: This setting will update the monthly limit on the amount your child can spend on
Roblox. This limit does not include gift cards. To limit spending on certain console devices, you
may need to set a limit directly on the device.

Trade: The process by which Roblox Premium members may exchange certain items with other
Roblox Premium members.

Trading setting: This allows you to control if your child is allowed to trade items in their inventory
with friends on Roblox.

UGC: Stands for “User Generated Content.” UGC is content of any kind or nature, whether material,
assets, or otherwise, that users create on Roblox.

User PII: The personally identifiable information of a User.

Parent & Caregiver Guide to Roblox 29

GLOSSARY

User Terms: Terms applicable to all Users which provide an overview and the associated rules for
things like (i) account creation, (ii) using Robux to make purchases, (iii) trading Virtual Items, and
(iv) activities prohibited on the Platform. The User Terms also cover some of the more technical
legal terms that govern use of the Services, including intellectual property ownership, online
safety, disclaimers and other very important legal terms.

Virtual Items: Any UGC or Roblox created content such as clothing or digital items for use in
connection with a User’s avatar available for acquisition on the Services.

w/: A command used in the in-experience text chat command line in order to direct chat with
another user on Roblox, and intended for a specific 1:1 user communication.

Parent & Caregiver Guide to Roblox 30