{"language": "en", "is_fast": true, "whitelisted_entities": ["SSN", "CARD_NUMBER",

"DOB", "CARD_CVV", "CARD_ZIP_CODE", "PERSON_NAME", "ZIP_CODE", "LOCATION",

"EMAIL_ADDRESS", "PHONE_NUMBER"], "channel": 1, "asr_conversation": [{"text":
"Thank you for calling Ehealth insurance. This call may be recorded for quality
assurance purposes.", "median": 4.95, "channel": 0, "endTime": 7.8, "speaker":
"customer", "startTime": 2.1, "words_list": [{"end": 2.538, "word": "Thank",
"start": 2.379, "clean_word": "thank"}, {"end": 2.618, "word": "you", "start":
2.578, "clean_word": "you"}, {"end": 2.778, "word": "for", "start": 2.698,
"clean_word": "for"}, {"end": 3.097, "word": "calling", "start": 2.857,
"clean_word": "calling"}, {"end": 3.655, "word": "Ehealth", "start": 3.216,
"clean_word": "ehealth"}, {"end": 4.213, "word": "insurance.", "start": 3.734,
"clean_word": "insurance"}, {"end": 4.651, "word": "This", "start": 4.611,
"clean_word": "this"}, {"end": 5.01, "word": "call", "start": 4.85, "clean_word":
"call"}, {"end": 5.289, "word": "may", "start": 5.169, "clean_word": "may"},
{"end": 5.408, "word": "be", "start": 5.329, "clean_word": "be"}, {"end": 5.847,
"word": "recorded", "start": 5.488, "clean_word": "recorded"}, {"end": 6.006,
"word": "for", "start": 5.927, "clean_word": "for"}, {"end": 6.485, "word":
"quality", "start": 6.086, "clean_word": "quality"}, {"end": 6.963, "word":
"assurance", "start": 6.485, "clean_word": "assurance"}, {"end": 7.441, "word":
"purposes.", "start": 7.003, "clean_word": "purposes"}], "end_time": 7.8,
"start_time": 2.1, "word": "Thank you for calling Ehealth insurance. This call may
be recorded for quality assurance purposes.", "word_list": [{"word": "Thank you for
calling Ehealth insurance. This call may be recorded for quality assurance
purposes.", "start_time": 2.1, "end_time": 7.8, "words_list": [{"end": 2.538,
"word": "Thank", "start": 2.379, "clean_word": "thank"}, {"end": 2.618, "word":
"you", "start": 2.578, "clean_word": "you"}, {"end": 2.778, "word": "for", "start":
2.698, "clean_word": "for"}, {"end": 3.097, "word": "calling", "start": 2.857,
"clean_word": "calling"}, {"end": 3.655, "word": "Ehealth", "start": 3.216,
"clean_word": "ehealth"}, {"end": 4.213, "word": "insurance.", "start": 3.734,
"clean_word": "insurance"}, {"end": 4.651, "word": "This", "start": 4.611,
"clean_word": "this"}, {"end": 5.01, "word": "call", "start": 4.85, "clean_word":
"call"}, {"end": 5.289, "word": "may", "start": 5.169, "clean_word": "may"},
{"end": 5.408, "word": "be", "start": 5.329, "clean_word": "be"}, {"end": 5.847,
"word": "recorded", "start": 5.488, "clean_word": "recorded"}, {"end": 6.006,
"word": "for", "start": 5.927, "clean_word": "for"}, {"end": 6.485, "word":
"quality", "start": 6.086, "clean_word": "quality"}, {"end": 6.963, "word":
"assurance", "start": 6.485, "clean_word": "assurance"}, {"end": 7.441, "word":
"purposes.", "start": 7.003, "clean_word": "purposes"}]}], "timestamp": "2024-08-
29T21:01:33.300000Z", "start_timestamp": "2024-08-29T21:01:33.300000Z",
"median_timestamp": "2024-08-29T21:01:36.150000Z", "end_timestamp": "2024-08-
29T21:01:39.000000Z"}, {"text": "If you are shopping for health insurance and would
like to speak to a licensed agent, press one, If you are an existing customer, or
have questions regarding a new or pending application, Press two for customer care
support. If you know your party's extension, Press three to repeat this menu,
Press, please enter your adviser's four digit extension.", "median": 18.75,
"channel": 0, "endTime": 28.6, "speaker": "customer", "startTime": 8.9,
"words_list": [{"end": 9.219, "word": "If", "start": 9.139, "clean_word": "if"},
{"end": 9.299, "word": "you", "start": 9.219, "clean_word": "you"}, {"end": 9.418,
"word": "are", "start": 9.339, "clean_word": "are"}, {"end": 9.817, "word":
"shopping", "start": 9.458, "clean_word": "shopping"}, {"end": 9.897, "word":
"for", "start": 9.857, "clean_word": "for"}, {"end": 10.136, "word": "health",
"start": 9.976, "clean_word": "health"}, {"end": 10.614, "word": "insurance",
"start": 10.216, "clean_word": "insurance"}, {"end": 10.734, "word": "and",
"start": 10.694, "clean_word": "and"}, {"end": 10.893, "word": "would", "start":
10.853, "clean_word": "would"}, {"end": 11.133, "word": "like", "start": 11.053,
"clean_word": "like"}, {"end": 11.292, "word": "to", "start": 11.212, "clean_word":
"to"}, {"end": 11.531, "word": "speak", "start": 11.292, "clean_word": "speak"},
{"end": 11.651, "word": "to", "start": 11.571, "clean_word": "to"}, {"end": 11.77,
"word": "a", "start": 11.691, "clean_word": "a"}, {"end": 12.249, "word":
"licensed", "start": 11.85, "clean_word": "licensed"}, {"end": 12.608, "word":
"agent,", "start": 12.329, "clean_word": "agent"}, {"end": 13.206, "word": "press",
"start": 12.887, "clean_word": "press"}, {"end": 13.445, "word": "one,", "start":
13.285, "clean_word": "one"}, {"end": 13.963, "word": "If", "start": 13.883,
"clean_word": "if"}, {"end": 14.083, "word": "you", "start": 14.003, "clean_word":
"you"}, {"end": 14.242, "word": "are", "start": 14.162, "clean_word": "are"},
{"end": 14.442, "word": "an", "start": 14.402, "clean_word": "an"}, {"end": 14.88,
"word": "existing", "start": 14.521, "clean_word": "existing"}, {"end": 15.398,
"word": "customer,", "start": 15.0, "clean_word": "customer"}, {"end": 15.717,
"word": "or", "start": 15.677, "clean_word": "or"}, {"end": 15.837, "word": "have",
"start": 15.797, "clean_word": "have"}, {"end": 16.475, "word": "questions",
"start": 16.076, "clean_word": "questions"}, {"end": 16.993, "word": "regarding",
"start": 16.594, "clean_word": "regarding"}, {"end": 17.232, "word": "a", "start":
17.192, "clean_word": "a"}, {"end": 17.551, "word": "new", "start": 17.352,
"clean_word": "new"}, {"end": 17.83, "word": "or", "start": 17.79, "clean_word":
"or"}, {"end": 18.349, "word": "pending", "start": 17.99, "clean_word": "pending"},
{"end": 19.026, "word": "application,", "start": 18.468, "clean_word":
"application"}, {"end": 19.624, "word": "Press", "start": 19.305, "clean_word":
"press"}, {"end": 19.824, "word": "two", "start": 19.664, "clean_word": "two"},
{"end": 20.063, "word": "for", "start": 19.983, "clean_word": "for"}, {"end":
20.501, "word": "customer", "start": 20.143, "clean_word": "customer"}, {"end":
20.701, "word": "care", "start": 20.541, "clean_word": "care"}, {"end": 21.459,
"word": "support.", "start": 21.099, "clean_word": "support"}, {"end": 21.698,
"word": "If", "start": 21.578, "clean_word": "if"}, {"end": 21.778, "word": "you",
"start": 21.698, "clean_word": "you"}, {"end": 21.897, "word": "know", "start":
21.858, "clean_word": "know"}, {"end": 22.217, "word": "your", "start": 22.097,
"clean_word": "your"}, {"end": 22.655, "word": "party's", "start": 22.256,
"clean_word": "party's"}, {"end": 23.134, "word": "extension,", "start": 22.695,
"clean_word": "extension"}, {"end": 23.653, "word": "Press", "start": 23.374,
"clean_word": "press"}, {"end": 23.932, "word": "three", "start": 23.733,
"clean_word": "three"}, {"end": 24.251, "word": "to", "start": 24.211,
"clean_word": "to"}, {"end": 24.73, "word": "repeat", "start": 24.371,
"clean_word": "repeat"}, {"end": 24.85, "word": "this", "start": 24.81,
"clean_word": "this"}, {"end": 25.328, "word": "menu,", "start": 25.049,
"clean_word": "menu"}, {"end": 25.727, "word": "Press,", "start": 25.448,
"clean_word": "press"}, {"end": 26.326, "word": "please", "start": 26.047,
"clean_word": "please"}, {"end": 26.645, "word": "enter", "start": 26.525,
"clean_word": "enter"}, {"end": 26.805, "word": "your", "start": 26.725,
"clean_word": "your"}, {"end": 27.403, "word": "adviser's", "start": 26.845,
"clean_word": "adviser's"}, {"end": 27.603, "word": "four", "start": 27.443,
"clean_word": "four"}, {"end": 27.962, "word": "digit", "start": 27.682,
"clean_word": "digit"}, {"end": 28.44, "word": "extension.", "start": 28.041,
"clean_word": "extension"}], "end_time": 28.6, "start_time": 8.9, "word": "If you
are shopping for health insurance and would like to speak to a licensed agent,
press one, If you are an existing customer, or have questions regarding a new or
pending application, Press two for customer care support. If you know your party's
extension, Press three to repeat this menu, Press, please enter your adviser's four
digit extension.", "word_list": [{"word": "If you are shopping for health insurance
and would like to speak to a licensed agent, press one, If you are an existing
customer, or have questions regarding a new or pending application, Press two for
customer care support. If you know your party's extension, Press three to repeat
this menu, Press, please enter your adviser's four digit extension.", "start_time":
8.9, "end_time": 28.6, "words_list": [{"end": 9.219, "word": "If", "start": 9.139,
"clean_word": "if"}, {"end": 9.299, "word": "you", "start": 9.219, "clean_word":
"you"}, {"end": 9.418, "word": "are", "start": 9.339, "clean_word": "are"}, {"end":
9.817, "word": "shopping", "start": 9.458, "clean_word": "shopping"}, {"end":
9.897, "word": "for", "start": 9.857, "clean_word": "for"}, {"end": 10.136, "word":
"health", "start": 9.976, "clean_word": "health"}, {"end": 10.614, "word":
"insurance", "start": 10.216, "clean_word": "insurance"}, {"end": 10.734, "word":
"and", "start": 10.694, "clean_word": "and"}, {"end": 10.893, "word": "would",
"start": 10.853, "clean_word": "would"}, {"end": 11.133, "word": "like", "start":
11.053, "clean_word": "like"}, {"end": 11.292, "word": "to", "start": 11.212,
"clean_word": "to"}, {"end": 11.531, "word": "speak", "start": 11.292,
"clean_word": "speak"}, {"end": 11.651, "word": "to", "start": 11.571,
"clean_word": "to"}, {"end": 11.77, "word": "a", "start": 11.691, "clean_word":
"a"}, {"end": 12.249, "word": "licensed", "start": 11.85, "clean_word":
"licensed"}, {"end": 12.608, "word": "agent,", "start": 12.329, "clean_word":
"agent"}, {"end": 13.206, "word": "press", "start": 12.887, "clean_word":
"press"}, {"end": 13.445, "word": "one,", "start": 13.285, "clean_word": "one"},
{"end": 13.963, "word": "If", "start": 13.883, "clean_word": "if"}, {"end": 14.083,
"word": "you", "start": 14.003, "clean_word": "you"}, {"end": 14.242, "word":
"are", "start": 14.162, "clean_word": "are"}, {"end": 14.442, "word": "an",
"start": 14.402, "clean_word": "an"}, {"end": 14.88, "word": "existing", "start":
14.521, "clean_word": "existing"}, {"end": 15.398, "word": "customer,", "start":
15.0, "clean_word": "customer"}, {"end": 15.717, "word": "or", "start": 15.677,
"clean_word": "or"}, {"end": 15.837, "word": "have", "start": 15.797, "clean_word":
"have"}, {"end": 16.475, "word": "questions", "start": 16.076, "clean_word":
"questions"}, {"end": 16.993, "word": "regarding", "start": 16.594, "clean_word":
"regarding"}, {"end": 17.232, "word": "a", "start": 17.192, "clean_word": "a"},
{"end": 17.551, "word": "new", "start": 17.352, "clean_word": "new"}, {"end":
17.83, "word": "or", "start": 17.79, "clean_word": "or"}, {"end": 18.349, "word":
"pending", "start": 17.99, "clean_word": "pending"}, {"end": 19.026, "word":
"application,", "start": 18.468, "clean_word": "application"}, {"end": 19.624,
"word": "Press", "start": 19.305, "clean_word": "press"}, {"end": 19.824, "word":
"two", "start": 19.664, "clean_word": "two"}, {"end": 20.063, "word": "for",
"start": 19.983, "clean_word": "for"}, {"end": 20.501, "word": "customer", "start":
20.143, "clean_word": "customer"}, {"end": 20.701, "word": "care", "start": 20.541,
"clean_word": "care"}, {"end": 21.459, "word": "support.", "start": 21.099,
"clean_word": "support"}, {"end": 21.698, "word": "If", "start": 21.578,
"clean_word": "if"}, {"end": 21.778, "word": "you", "start": 21.698, "clean_word":
"you"}, {"end": 21.897, "word": "know", "start": 21.858, "clean_word": "know"},
{"end": 22.217, "word": "your", "start": 22.097, "clean_word": "your"}, {"end":
22.655, "word": "party's", "start": 22.256, "clean_word": "party's"}, {"end":
23.134, "word": "extension,", "start": 22.695, "clean_word": "extension"}, {"end":
23.653, "word": "Press", "start": 23.374, "clean_word": "press"}, {"end": 23.932,
"word": "three", "start": 23.733, "clean_word": "three"}, {"end": 24.251, "word":
"to", "start": 24.211, "clean_word": "to"}, {"end": 24.73, "word": "repeat",
"start": 24.371, "clean_word": "repeat"}, {"end": 24.85, "word": "this", "start":
24.81, "clean_word": "this"}, {"end": 25.328, "word": "menu,", "start": 25.049,
"clean_word": "menu"}, {"end": 25.727, "word": "Press,", "start": 25.448,
"clean_word": "press"}, {"end": 26.326, "word": "please", "start": 26.047,
"clean_word": "please"}, {"end": 26.645, "word": "enter", "start": 26.525,
"clean_word": "enter"}, {"end": 26.805, "word": "your", "start": 26.725,
"clean_word": "your"}, {"end": 27.403, "word": "adviser's", "start": 26.845,
"clean_word": "adviser's"}, {"end": 27.603, "word": "four", "start": 27.443,
"clean_word": "four"}, {"end": 27.962, "word": "digit", "start": 27.682,
"clean_word": "digit"}, {"end": 28.44, "word": "extension.", "start": 28.041,
"clean_word": "extension"}]}], "timestamp": "2024-08-29T21:01:40.100000Z",
"start_timestamp": "2024-08-29T21:01:40.100000Z", "median_timestamp": "2024-08-
29T21:01:49.950000Z", "end_timestamp": "2024-08-29T21:01:59.800000Z"}]},
"dd.version": "", "dd.env": "nlp-production", "dd.service": "redaction-deployment",
"dd.trace_id": "10904790226073385043", "dd.span_id": "14733631565521700344"}
-----------------------------------------------------------------------------------
-----------------------------------------------------------------------------------
-----------------------------------------------------------------------------------
-----------------------------------------------------------------------------------
-----------------------------------------------------------------------------------
-----------------------------------------------------------------------------------
------

{"language": "en", "is_fast": true, "whitelisted_entities": ["DOB",

"CARD_ZIP_CODE", "CARD_EXPIRY", "CARD_NUMBER", "CARD_CVV", "SSN", "ITIN",
"PHONE_NUMBER", "ACCOUNT_NUMBER", "EMAIL_ADDRESS", "LOCATION", "ZIP_CODE",
"IP_ADDRESS", "PASSPORT", "DRIVING_LICENSE", "SOCIAL", "PERSON_NAME", "PIN",
"PASSWORD"], "channel": 1, "asr_conversation": [{"text": "Welcome to Glendale High
school, press one for attendance, press two to excuse an absence.", "median": 3.05,
"channel": 1, "endTime": 6.1, "speaker": "customer", "startTime": 0.0,
"words_list": [{"end": 0.638, "word": "Welcome", "start": 0.319, "clean_word":
"welcome"}, {"end": 0.758, "word": "to", "start": 0.678, "clean_word": "to"},
{"end": 1.236, "word": "Glendale", "start": 0.797, "clean_word": "glendale"},
{"end": 1.475, "word": "High", "start": 1.316, "clean_word": "high"}, {"end":
1.834, "word": "school,", "start": 1.515, "clean_word": "school"}, {"end": 2.392,
"word": "press", "start": 2.073, "clean_word": "press"}, {"end": 2.631, "word":
"one", "start": 2.472, "clean_word": "one"}, {"end": 2.871, "word": "for", "start":
2.831, "clean_word": "for"}, {"end": 3.588, "word": "attendance,", "start": 3.03,
"clean_word": "attendance"}, {"end": 4.505, "word": "press", "start": 4.186,
"clean_word": "press"}, {"end": 4.744, "word": "two", "start": 4.585, "clean_word":
"two"}, {"end": 5.024, "word": "to", "start": 4.944, "clean_word": "to"}, {"end":
5.502, "word": "excuse", "start": 5.183, "clean_word": "excuse"}, {"end": 5.622,
"word": "an", "start": 5.542, "clean_word": "an"}, {"end": 6.02, "word":
"absence.", "start": 5.661, "clean_word": "absence"}], "end_time": 6.1,
"start_time": 0.0, "word": "Welcome to Glendale High school, press one for
attendance, press two to excuse an absence.", "word_list": [{"word": "Welcome to
Glendale High school, press one for attendance, press two to excuse an absence.",
"start_time": 0.0, "end_time": 6.1, "words_list": [{"end": 0.638, "word":
"Welcome", "start": 0.319, "clean_word": "welcome"}, {"end": 0.758, "word": "to",
"start": 0.678, "clean_word": "to"}, {"end": 1.236, "word": "Glendale", "start":
0.797, "clean_word": "glendale"}, {"end": 1.475, "word": "High", "start": 1.316,
"clean_word": "high"}, {"end": 1.834, "word": "school,", "start": 1.515,
"clean_word": "school"}, {"end": 2.392, "word": "press", "start": 2.073,
"clean_word": "press"}, {"end": 2.631, "word": "one", "start": 2.472, "clean_word":
"one"}, {"end": 2.871, "word": "for", "start": 2.831, "clean_word": "for"}, {"end":
3.588, "word": "attendance,", "start": 3.03, "clean_word": "attendance"}, {"end":
4.505, "word": "press", "start": 4.186, "clean_word": "press"}, {"end": 4.744,
"word": "two", "start": 4.585, "clean_word": "two"}, {"end": 5.024, "word": "to",
"start": 4.944, "clean_word": "to"}, {"end": 5.502, "word": "excuse", "start":
5.183, "clean_word": "excuse"}, {"end": 5.622, "word": "an", "start": 5.542,
"clean_word": "an"}, {"end": 6.02, "word": "absence.", "start": 5.661,
"clean_word": "absence"}]}], "timestamp": "2024-08-27T17:21:35.691000Z",
"start_timestamp": "2024-08-27T17:21:35.691000Z", "median_timestamp": "2024-08-
27T17:21:38.741000Z", "end_timestamp": "2024-08-27T17:21:41.791000Z"}]},
"dd.version": "", "dd.env": "nlp-production", "dd.service": "redaction-deployment",
"dd.trace_id": "6655338251774808164", "dd.span_id": "15897543905383763067"}