XM2-300HP

Technical Manual
XM2-300HP
XM2-300CE-HP
Effective: March 2014

member of The Group™

Power
®

Alpha Technologies
 XM2-300HP Technical Manual

017-877-B1-001, Rev. A2

Effective Date: March 2014

Copyright 2014
Alpha Technologies, Inc.
A member of The Alpha Group
NOTE:
Photographs contained in this manual are for illustrative purposes only. These photographs may not match
your installation.

NOTE:
Operator is cautioned to review the drawings and illustrations contained in this manual before proceeding. If
there are questions regarding the safe operation of this powering system, please contact Alpha Technologies
or your nearest Alpha representative.

NOTE:
Alpha shall not be held liable for any damage or injury involving its enclosures, power supplies, generators,
batteries, or other hardware if used or operated in any manner or subject to any condition not consistent with
its intended purpose, or is installed or operated in an unapproved manner, or improperly maintained.

Notice of FCC Compliance

Per FCC 47 CFR 15.21:
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Per FCC 47 CFR 15.105:
This equipment when installed in an Alpha enclosure has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Contacting Alpha Technologies: www.alpha.com

or
For general product information and customer service (7 AM to 5 PM, Pacific Time), call
1-800-863-3930
For complete technical support, call
1-800-863-3364
7 AM to 5 PM, Pacific Time, or 24/7 emergency support

3
 Table of Contents
Safety Notes .................................................................................................................................. 7

Battery Safety Notes ........................................................................................................................8

Utility Power Connection Notes..........................................................................................................9

Grounding and Earth Connection Notes..........................................................................................11

1.0 Introduction to the XM2-300HP Power Supply..........................................................................12

1.1 Theory of Operation..................................................................................................13
1.1.1 AC (Line) Operation......................................................................................13
1.1.2 Standby Operation........................................................................................14
1.1.3 Charger Operation........................................................................................15
1.2 XM2-300HP Layout...................................................................................................16
1.2.1 Transformer Module Overview......................................................................16
1.2.2 Inverter Module Overview.............................................................................17
1.2.3 Optional Status Monitoring Module..............................................................19
1.3 Recommended Enclosure System Options..............................................................20

2.0 Installation ......................................................................................................................21

2.1 Installation Procedure...............................................................................................22
2.2 Installing the Optional AC Indicator (ACI) Lamp.......................................................23
2.3 Inverter Module Removal and Installation.................................................................25
2.4 Protective Interface Module Installation (optional feature)........................................26
2.5 Programming the PIM...............................................................................................27
2.5.1 The Setup Menu............................................................................................28
2.6 Service Power Inserter (SPI)- LE..............................................................................29
2.7 Ground Wire Connection..........................................................................................30

3.0 Configuration ......................................................................................................................31

3.1 AC Input Voltage Configuration.................................................................................31
3.2 AC Output Voltage Reconfiguration..........................................................................31

4.0 Operation ......................................................................................................................32

4.1 Start-up and Test.......................................................................................................32
4.1.1 AC Line Operation.........................................................................................32
4.1.2 Self Test Operation........................................................................................33
4.1.3 Standby Operation .......................................................................................34
4.2 Using the Smart Display...........................................................................................35

4 017-877-B1-001, Rev. A2 (03/2014)

 Table of Contents, continued
4.3 Smart Display modes for XM2-300HP......................................................................37
4.3.1 Operation Normal..........................................................................................37
4.3.2 Comms Information Display (with DPM).......................................................38
4.3.3 Setup Menu...................................................................................................39
4.3.4 Menu Structure and Navigation (from Operation Normal screen).................42
4.3.5 Menu Structure and Navigation (from Active Alarms screen)........................43
4.4 Alarm Indications......................................................................................................44
4.5 Control Panel LEDs..................................................................................................47
4.6 Smart Display Glossary............................................................................................48
4.7 Automatic Performance Test.....................................................................................50
4.8 Providing Power via Portable Generator or Inverter.................................................51
4.8.1 AC Powering.................................................................................................51
4.8.2 Using a Truck-mounted Inverter or Generator..............................................52
4.9 Resumption of Utility Power......................................................................................53

5.0 XM2-300HP Maintenance.....................................................................................................54

5.1 System Information...................................................................................................54
5.2 Battery Charger Voltage............................................................................................55
5.3 Battery Terminals and Connecting Wires..................................................................55
5.4 Output Voltage..........................................................................................................55
5.5 Output Current..........................................................................................................55
5.6 Check Output Connections.......................................................................................55
5.6.1 Visual Inspection...........................................................................................55
5.7 Inverter Module Maintenance...................................................................................56
5.8 Maintenance Log......................................................................................................57

6.0 Return and Repair Information.............................................................................................58

6.1 Emergency Shutdown...............................................................................................59

7.0 Specifications ......................................................................................................................60

7.1 Safety and EMC Compliance....................................................................................61

017-877-B1-001, Rev. A2 (03/2014) 5

 List of Figures and Tables
Fig. 1-1 XM2-300HP Power Supply........................................................................................................ 13
Fig. 1-2 Simplified Block Diagram.......................................................................................................... 14
Fig. 1-3 Charger Modes ........................................................................................................................ 15
Fig. 1-4 Transformer Module Connections............................................................................................. 16
Fig. 1-5 AC Input Connections and Product Label.................................................................................... 16
Fig. 1-6 Smart Display............................................................................................................................ 17
Fig. 1-7 Inverter Module Connections.................................................................................................... 18
Fig. 1-8 Location of Temperature Probe................................................................................................. 18
Fig. 1-9 DPM.......................................................................................................................................... 19
Fig. 2-1 AC Indicator............................................................................................................................... 23
Fig. 2-2 Wire/Connector Assembly......................................................................................................... 23
Fig. 2-3 ACI/LRI Connection................................................................................................................... 24
Fig. 2-4 Removing the Cover................................................................................................................. 29
Fig. 2-5 Coaxial Cable Insertion and Securing....................................................................................... 29
Fig. 2-6 Cover Replaced, SPI-LE Switched On...................................................................................... 30
Fig. 2-7 Power Supply Ground Wire Connection................................................................................... 30
Fig. 3-1 Removing the Inverter Module.................................................................................................. 31
Fig. 3-2 Inside of XM2-300HP................................................................................................................ 31
Fig. 3-3 Terminal Block Detail................................................................................................................. 31
Fig. 4-1 Example Configuration Screen................................................................................................. 32
Fig. 4-2 Smart Display Navigation.......................................................................................................... 35
Fig. 4-3 Smart Display Panel.................................................................................................................. 36
Fig. 4-4 Operation Normal Display......................................................................................................... 37
Fig. 4-5 Comms Info Display.................................................................................................................. 38
Fig. 4-6 Setup Menu Display.................................................................................................................. 41
Fig. 4-7 Smart Display LEDs.................................................................................................................. 47
Fig. 6-1 Emergency Shutdown............................................................................................................... 59

Table 4-1 AC Output............................................................................................................................... 33

Table 4-2 Major Alarms........................................................................................................................... 45
Table 4-3 Minor Alarms........................................................................................................................... 46
Table 7-1 XM2-300HP Power Supply Specifications.............................................................................. 60

6 017-877-B1-001, Rev. A2 (03/2014)

 Safety Notes
Review the drawings and illustrations contained in this manual before proceeding. If there are any questions
regarding the safe installation or operation of the system, contact Alpha Technologies or the nearest Alpha
representative. Save this document for future reference.
To reduce the risk of injury or death, and to ensure the continued safe operation of this product, the following
symbols have been placed throughout this manual. Where these symbols appear, use extra care and
attention.

ATTENTION:
The use of ATTENTION indicates specific regulatory/code requirements that may affect the placement of
equipment and /or installation procedures.

NOTE:
A NOTE provides additional information to help complete a specific task or procedure.

CAUTION!
The use of CAUTION indicates safety information intended to PREVENT DAMAGE to material or
equipment.

WARNING!
WARNING presents safety information to PREVENT INJURY OR DEATH to the technician
or user.

Safety Precautions
• Only qualified personnel may service the XM2-300HP CableUPS®.
• Verify the voltage requirements of the equipment to be protected (load), the AC input voltage to the power
supply (line), and the output voltage of the system prior to installation.
• Equip the utility service panel with a properly rated circuit breaker for use with this power supply.
• When connecting the load, DO NOT exceed the output rating of the power supply.
• Always use proper lifting techniques whenever handling units, modules or batteries.
• The XM2-300HP Power Supply contains more than one live circuit! Even though AC voltage is not
present at the input, voltage may still be present at the output.
• If batteries are being stored prior to installation, recharge per manufacturer’s specifications to ensure
optimum performance and maximum battery service life.
• Reduce the chance of spark and wear on the connectors; always switch the inverter’s battery circuit
breaker off before connecting or disconnecting the battery pack
• The battery pack, which provides backup power, contains dangerous voltages. Only qualified personnel
should inspect or replace a battery.
• In the event of a short-circuit, batteries present a risk of electrical shock and burns from high current.
Observe proper safety precautions.
• Always wear protective clothing, insulated gloves and eye protection (i.e. safety glasses or a face shield)
whenever working with batteries.
• Always carry a supply of water, such as a water jug, to wash the eyes or skin in the event of exposure to
battery electrolyte.

017-877-B1-001, Rev. A2 (03/2014) 7

 Safety Precautions, continued
• Do not allow live battery wires to contact the enclosure chassis. Shorting battery wires can result in a fire
or possible explosion.
• Always replace batteries with those of an identical type and rating. Never install old or untested batteries.
• Avoid using uninsulated tools or other conductive materials when handling batteries or working inside the
enclosure.
• Remove all rings, watches and other jewelry before servicing batteries.
• Spent or damaged batteries are environmentally unsafe. Always recycle used batteries. Refer to local
codes for proper disposition of batteries
• The XM2-300HP has been investigated by regulatory authorities for use in various Alpha enclosures. If
you are using a non-Alpha enclosure, it is your responsibility to ensure your combination conforms to your
local regulatory requirements, and that the XM2-300HP power supply remains within its environmental
specifications.

Battery Safety Notes

• Always refer to the battery manufacturer’s recommendation for selecting correct “FLOAT” and “ACCEPT”
charge voltages. Failure to do so can damage the batteries.
• Verify the Power Supply’s battery charger “FLOAT” and “ACCEPT” charger voltage settings.
• Batteries are temperature sensitive. During extremely cold conditions, a battery’s charge acceptance
is reduced and requires a higher charge voltage; during extremely hot conditions, a battery’s charge
acceptance is increased and requires a lower charge voltage. To compensate for changes in temperature,
the battery charger used in the power supply is temperature compensating.
• If the batteries appear to be overcharged or undercharged, first check for defective batteries and then
verify the correct charger voltage settings.
• To ensure optimum performance, inspect batteries every three to six months for signs of cracking, leaking
or unusual swelling (note that some swelling is normal).
• Check battery terminals and connecting wires. Clean battery terminal connectors periodically and
retighten to approximately 110 inch-pounds (or to manufacturer’s specifications if not AlphaCell). Spray
the terminals with an approved battery terminal coating such as NCP-2.
• Check battery voltages UNDER LOAD. Use a load tester if available.
• Refer to the battery manufacturer’s recommendation for correct charger voltages and the power supply
operation manual for corresponding charger settings.
• Establish and maintain a battery maintenance log.

NOTE:
Always verify proper polarity of cables before connecting the batteries to the power module. The batteries are
clearly marked for polarity. If the cables become interchanged at the battery the power supply will not operate
in inverter mode.

8 017-877-B1-001, Rev. A2 (03/2014)

 Utility Power Connection Notes
ATTENTION:
Connecting to the utility should be performed only by qualified service personnel and in compliance with local
electrical codes. Connection to utility power must be approved by the local utility before installing the power
supply.
UL and NEC require that a service disconnect switch (UL listed) be provided by the installer and be connected
between the power source and the ALPHA power supply. Connection to the power supply must include an
appropriate service entrance weather head.

NOTE:
In order to accommodate the high-inrush currents normally associated with the start-up of active load
transformers (400 Amp, no-trip, first-half cycle), either a “high-magnetic” or an HACR (Heating, Air
Conditioning, Refrigeration) trip breaker must be used. Either a 15A (minimum required) or 20A rated
circuit breaker is acceptable. Do not replace these breakers with a conventional service entrance breaker.
Alpha recommends ONLY Square D breakers because of the increased reliability required in this powering
application. High-magnetic Square D circuit breakers and a BBX option (UL Listed service entrance) are
available from Alpha Technologies.

Description Alpha Part Number Square D Part Number

120V Installation - High-magnetic (20A) 470-017-10 QO120HM
120V Installation - High-magnetic (15A) 470-013-10 QO115HM
BBX - External Service Disconnect 020-085-10 QO2 -4L70RB
BBX - External Service Disconnect 020-141-10 QO8-16L100RB

ATTENTION:
In most cases, the following configurations qualify for service entrance use when wiring a duplex receptacle
to a service disconnect. Other codes may also apply. Always contact your local utility to verify that the wiring
conforms to applicable codes.

XM2-300HP Connections

Proper 120Vac 15A or 20A service requires the installation site be:

• Equipped with a 120Vac duplex receptacle which provides power to the power supply and
peripheral equipment.
• Receptacle:
• For 20A service: Have a NEMA 5-20R receptacle that is protected by a single-pole, 20 Amp
High Magnetic (HM) circuit breaker inside the service entrance.
• For 15A service: Have a NEMA 5-15R receptacle that is protected by a single-pole, 15 Amp
High Magnetic (HM) circuit breaker inside the service entrance.
• Checked NEC CODE to verify proper wire AWG (suggested wire gauge is 12AWG).
• Equipped with a grounding clamp, on the enclosure, to facilitate dedicated grounding.
NOTE:
When bonding the box to a neutral plate is required, use the long green bonding screw provided (Alpha P/N
523-011-10, Square D P/N 40283-371-50).

017-877-B1-001, Rev. A2 (03/2014) 9

 Utility Connection Notes, continued

Typical 120Vac Service Entrance Wiring

To Utility
LI Black

Neutral (White)
Copper Ground Wire
#8 AWG (Minimum)
Breaker
Neutral Bus

Grounding Point Made to

Enclosure Wall
To Enclosure Receptacle
LI Black

Typical 120Vac 20A Receptacle Wiring, 5-20R Typical 120Vac 15A Receptacle Wiring, 5-15R

LI
(Black) Neutral LI
(White) (Black)

Neutral
(White)
Ground
(Green) Ground
(Green)
(P/N 531-006-10) (P/N 531-003-10)

NOTE:
When bonding the box to a neutral plate is required, use the long green bonding screw provided (Alpha P/N
523-011-10, Square D P/N 40283-371-50).

10 017-877-B1-001, Rev. A2 (03/2014)

 Grounding and Earth Connection Notes
In order to provide a ready, reliable source of backup power it is necessary to connect the power supply to an
effective grounding and Earthing system that not only provides for the safety of the service personnel responsible for
its operation and maintenance, but also facilitates the proper operation and protection of the equipment within the
network. Such a grounding system provides protection with respect to operator safety, system communication and
equipment protection.
Lightning strikes, grid switching or other aberrations on the power line and/or communications cable have the potential
to cause high-energy transients that can damage the powering or communications systems. The most viable method
available to protect the system from damage is to divert these unwanted high-energy transients along a low-impedance
path to Earth. A low-impedance path to Earth prevents these currents from reaching high voltage levels and posing a
threat to equipment.
The key to the success of lightning protection is single-point grounding so the components of the grounding system
appear as a single point of uniform impedance. Two places recommended by Alpha for single-point grounding are
connections in the enclosure and connections to Earth. Single-point grounding in the enclosure is achieved by bonding
all electrical connections to the enclosure, including the connection to Earth, as close together on the enclosure as
possible. Single-point grounding for the connection to Earth is achieved, for example, by the proper bonding of the
ground rods.

Safety Ground and Earth Connection

The safety ground and Earth is a two-part system, comprised of the utility service and the Alpha system.
1. First, utility service;
As a minimum requirement for the protection of Alpha equipment, the local utility service must provide a low-
impedance path for fault current return. In addition, there must be a low impedance bonded path between the Alpha
Power Supply power plug Ground Pin and the Enclosure.
2. Second, the Alpha grounding system;
The Alpha grounding system consists of a low-impedance connection between the enclosure and an Earth Ground
(located at least 6’ away from the Utility Earth connection).
This impedance between the enclosure and Earth must be 25 Ohms or less at 60 Hertz as measured by AMPROBE
Model DGC-1000 or equivalent. The measurement should be made on the wire or ground rod after it exits the
enclosure.
Local soil conditions will determine the complexity of the grounding system required to meet the 25 Ohm (maximum)
resistance specified above. For example, a single 8’ ground rod may be sufficient to meet the requirement. In
some cases, a more elaborate system may be required such as multiple ground rods connected by a #6AWG solid
copper cable buried 8-12” below the surface. Where this is not possible, contact a local grounding system expert for
alternate methods that will meet the 25 Ohm (maximum) specification.
All ground rod connections must be made by means of a listed grounding clamp suitable for direct burial or
exothermic welding.

Power Output Return

For proper operation, the Service Power Inserter (SPI) must be securely bonded to the enclosure.

Communications Grounding
For an external status monitoring transponder, the transponder chassis is typically bonded via a separate ground wire
to the enclosure. For systems using an embedded transponder, the grounding connection is typically made either
through a separate chassis ground block bonded to the enclosure, or by means of the internal mounting hardware
which bonds the transponder through the XM2-300HP. Please refer to the appropriate Communications product
manual for installation procedures.
Alpha strongly recommends on communication cables the use of a surge arresting device electrically bonded to the
Alpha Enclosure.

WARNING!
Low impedance grounding is mandatory for personnel safety and critical for the proper
operation of the cable system.

017-877-B1-001, Rev. A2 (03/2014) 11

 1.0 Introduction to the XM2-300HP
The XM2-300HP powers signal processing equipment in cable television and broadband LAN
distribution systems. The XM2-300HP provides a critical load with current-limited, regulated AC power
that is free of spikes, surges, sags and noise.
During AC line operation, AC power entering the power supply is regulated by a multi-tap transformer
at the required output voltage. The regulated voltage is connected to the load via the output
connectors, and some power is directed to the battery charger to maintain a float charge on the
batteries.
When the incoming AC line voltage significantly deviates from normal, the XM2-300HP inverter
module automatically switches to standby operation and maintains power to the load. In standby
mode, the XM2-300HP powers the load until the battery voltage reaches a low-battery cutoff point.
When utility power returns, the XM2-300HP transformer module waits a short time (approximately 20
to 40 seconds) for the utility voltage and frequency to stabilize and then initiates a smooth, in-phase
transfer back to AC line power. Once the transfer is complete, the battery charger recharges the
batteries in preparation for the next event.

NOTE:
The duration of battery-backed standby operation depends upon the type and number of batteries and the
load on the power supply.

The XM2-300HP contains an impressive list of features, including:

• Smart Display
• Built-in self test (with inverter diagnostics)
• Battery test (advanced battery diagnostics)
• Protective Interface Module (PIM) (factory installed option)
• A high efficiency transformer
• Improved Status menus
• Communications menu with DOCSIS® parameters
Using the Smart Display, the operator can view all of the power supply’s operating parameters.
Automatic scrolling (AUTO-SCROLL) is always active so there is no need to press any buttons to
view the power supply’s status or system parameters. In place of operating parameters, active alarms
automatically indicate in the Smart Display so the operator can immediately see what fault is being
detected. Troubleshooting tips automatically display in the Alarm menu screen.
The built-in metering circuits measure voltage and current, without the need for external test
equipment.

The Protective Interface Module (PIM) option allows the XM2-300HP CableUPS to provide
programmable current limits for two output channels.

12 017-877-B1-001, Rev. A2 (03/2014)

 1.0 Introduction to the XM2-300HP, continued

1.1 Theory of Operation

The modular XM2-300HP is composed of the:
• Chassis, which contains a transformer and transfer isolation relay.
• Inverter module, which is required for standby operations and contains circuitry needed
for the three-stage temperature-compensated battery charger, DC to AC converter
(inverter), AC line detectors and Smart Display.
• Optional communications module (DPM), used to provide external status monitoring and
communications.

Fig. 1-1, XM2-300HP

1.1.1 AC (Line) Operation

During AC Line operation, utility power is routed into the primary winding of the
transformer through the contacts of the line isolation relay and voltage selection
relays. Simultaneously, in the inverter, power is directed to the rectifier circuitry
providing power for the control circuitry. The bidirectional inverter also serves as
a battery charger during line operation. The transformer and automatic tap relays
provide output voltage regulation.

017-877-B1-001, Rev. A2 (03/2014) 13

 1.1 Theory of Operation, continued

1.1.2 Standby Operation

When the incoming AC line voltage drops or rises significantly, or a complete power
outage occurs, the control logic’s line monitor activates standby operation. During the
transfer from AC line to standby operation, the battery powered inverter comes online
as the isolation relay switches to prevent AC power from back-feeding to the utility.
The following changes also occur within the XM2-300HP:

• The isolation relay opens to disconnect the AC line from the primary winding of
the transformer.

• The control logic drives the inverter FETs on and off at line frequency. This
switching action converts the DC battery current into AC current in the inverter
windings of the transformer, providing regulated power to the load.

• The control logic, which includes a microprocessor and other circuits to protect
the inverter FETs from overcurrent damage, monitors the condition of the battery
and the inverter during standby operation. Since a prolonged AC line outage
would severely discharge the battery, resulting in permanent damage, the control
logic disables the inverter when the battery drops to approximately 10.5Vdc.

When acceptable AC line voltage returns, the power supply returns to AC line
operation after a 20 to 40 second lag. This delay lets the AC line voltage and
frequency stabilize before the control logic phase-locks the inverter’s output to the
utility input. The control logic then de-energizes the isolation relay, reconnects the AC
line to the primary of the transformer and disables (turns off) the inverter. This results
in a smooth, in-phase transfer back to utility power without interruption of service
to the load. The battery charging circuit then activates to recharge the battery in
preparation for the next power outage.

OPTIONAL SURGE PROTECTOR POWER DISTRIBUTION BOARD TRANSFORMER INVERTER MODULE ASSEMBLY
REPLACEABLE PRIMARY POWER SUPPLY
OVERVOLTAGE PROTECTION BATTERY

INVERTER

DUAL REMOTE
TEMPERATURE
SENSOR

OUTPUT STATUS MONITORING

CIRCUIT CONNECTION
BREAKER
COAXIAL NETWORK OPTIONAL
AC LINE DETECTION COMMUNICATIONS
AND CONTROL LOGIC CARD AND SURGE PROTECTION
SERVICE OUTPUT 1 CIRCUITS
POWER INSERTER TRANSPONDER
(ALPHA SPI) OUTPUT 2

LRI LRI CONTROL CIRCUIT OUTPUT

VOLTAGE TAP
SELECTOR

Fig. 1-2, Simplified Block Diagram

14 017-877-B1-001, Rev. A2 (03/2014)

 1.1 Theory of Operation, continued

1.1.3 Charger Operation

The XM2-300HP uses a three-stage, temperature-compensated battery charger.
During AC line operation, the inverter winding on the transformer feeds the charger
circuit which provides BULK, ACCEPT and FLOAT charge voltages to the battery.

Charger Modes
BULK charge is a “Constant Current” charge. The maximum current is 10A. As the
charge is returned to the batteries, their voltage increases to a specific threshold
(2.27Vdc per cell). The charger then switches to ACCEPT mode. The BULK charger
mode generally returns the battery charge state to 80 percent of rated battery
capacity.

ACCEPT charge is a “Constant Voltage” charge. This voltage, 2.40Vdc (adjustable)

per cell, is temperature-compensated to ensure longer battery life and proper
completion of the charge cycle. This cycle is complete when the charging current
into the battery becomes less than 0.5A, or approximately six hours elapses from the
time ACCEPT mode was entered. When the batteries are fully recharged the charger
switches to the FLOAT mode of operation.

FLOAT charge is a temperature-compensated “pulsed voltage” charge, averaging

about 2.27Vdc (adjustable) per cell. During FLOAT mode, the battery is fully charged
and ready to provide backup power. The charger provides a small maintenance
charge to overcome the battery self-discharge characteristics and other minor DC
loads within the power supply. As the battery voltage reaches the “full charge” level
the time delay between pulses increases.

During ACCEPT and FLOAT modes, the cell voltage is temperature-compensated

at -0.005Vdc per cell per degree C (adjustable) to ensure a safe battery cell voltage
and to maximize battery life.

NOTE:
When AlphaCell is the selected battery type, ACCEPT and FLOAT are pre-set and are not manually
selectable.
2.40

2.25

2.15

Volts Per Cell

2.05

10
9
8
7
Charger Current
6
5
4
3
2
1
0

Bulk Accept Float

Fig. 1-3, Charger Modes

017-877-B1-001, Rev. A2 (03/2014) 15

 1.2 XM2-300HP Layout
1.2.1 Transformer Module Overview
AC Output Circuit Protection: XM2-300HP power supplies use an 8A circuit
breaker. To provide increased durability, an integrated sheet metal guard protects the
line cord and circuit breaker.

LRI (Local/Remote Indicator): The LRI lamp option is used in conjunction with
the automatic performance feature and plugs directly into the LRI connector. The
LRI circuit is rated at 12Vdc, 250mA. This option duplicates the function of the red
ALARM LED by illuminating an externally mounted red lamp for standby operation.

Output 1 (White = Neutral, Black = Line): The AC output connector is clearly

marked for easy identification. The service power inserter (SPI) connects directly into
the Output 1 connector.

Output 2 (Optional) [White = Neutral, Black = Line]: The AC output connector is

clearly marked for easy identification. The SPI, which couples power to the load,
connects directly into the Output 2 connector. This feature is part of the
factory-installed PIM option.

Output 1
Output 2
LRI

Fig. 1-4, Transformer Module Connections

8A circuit breaker
AC Line Cord
Product Label

Fig. 1-5, AC Input Connections and Product Label

16 017-877-B1-001, Rev. A2 (03/2014)

 1.2 XM2-300HP Layout, continued

1.2.2 Inverter Module Overview

The removable inverter module provides uninterrupted power to the transformer
(via the batteries) during line failures. During line operation, the inverter charges the
battery using a three-stage (BULK, ACCEPT, and FLOAT) charger.

Smart Display: All operational functions, system testing, setup items, and alarms
are available via the Smart Display panel on the front of the XM2-300HP (the
Smart Display is covered in detail in Section 4.2). Display functions are accessible
by pressing any of the four keys: ESCAPE, UP, DOWN or ENTER. Backlighting
is activated when any of the four keys are pressed, and stays lit for a period of
one hour. There are four levels of menu items: Operation Normal, Communication
Information, Setup and Alarms. Pressing ENTER will sequence the display one level
lower, and pressing ESCAPE will sequence the display one level higher.

Fig. 1-6, Smart Display

017-877-B1-001, Rev. A2 (03/2014) 17

 1.2 XM2-300HP Layout, continued
1.2.2 Inverter Module Overview, continued

Battery Switch: The battery switch disconnects the battery from the inverter
module’s DC circuit. With the battery switch turned off, the XM2-300HP power supply
does not transfer to standby mode, the inverter is disabled, and the battery charger
cannot charge the battery.

Battery Input Connector The battery plugs directly into the inverter module’s battery
connector. The connector is polarized and fits in one direction only.

Temp Probe Connector: The Dual Remote Temperature Sensor (DRTS) plugs di-
rectly into the temperature probe (RJ-11C type) connector. One sensor clips onto the
front edge of the power supply shelf and monitors the ambient air temperature within
the enclosure. The second sensor attaches to the negative terminal of the battery
and monitors battery temperature. To install, connect the ring terminal onto the nega-
tive battery terminal as shown below.

NOTE:
Always verify proper polarity of cables before connecting the battery to the power module. Polarity is clearly
marked for easy identification. Reversing the polarity prevents the battery from being active in the system.

Smart
Display

Temp Probe
Connector

Battery Input
Connector

Fig. 1-7, Inverter Module Connections Fig. 1-8, Temperature Probe Locations

18 017-877-B1-001, Rev. A2 (03/2014)

 1.2 XM2-300HP Layout, continued

1.2.3 Optional Status Monitoring Module

The XM2-300HP supports the Alpha Technologies DPM communication module.
The module may be ordered factory-installed or as auser-installed field upgrade.

NOTE:
If communications options are installed, Alpha highly recommends adding a coaxial surge arrestor for the
transponder (See Section 1.3, Optional Features).

CAUTION!
Handle these modules with extreme care. Circuit boards and logic upgrades are static-sensitive and
susceptible to damage.

DOCSIS ® Status Module

Network-enable your power supply and access powerful diagnostic tools using the DPM
embedded WEB interface and standard SNMP. Poll power supply and battery data in
realtime, and receive alerts when power system alarms indicate noteworthy events.
The DPM is completely configurable from the standard cable modem configuration file
and can be provisioned using default cable modem settings. Customize your monitored
information with configurable CM settings that are used to set alarm thresholds and
power supply operating parameters.

A DPM installed in an XM2-300HP supports communication and system control for

multiple XM2-300HP power supplies. See the AlphaNet DSM Series 3 Technical
Manual (745-814-B8) for detailed information (www.alpha.com).

Fig. 1-9, DPM

017-877-B1-001, Rev. A2 (03/2014) 19

 1.3 Recommended Enclosure System Options
These options can be factory installed or upgraded in the field by the user:

Protective Interface Module (PIM) (factory installed only)

The PIM protects system components by shutting down the load during overcurrent and short
circuit conditions. The PIM has an operator programmable overcurrent threshold (1A-6A) and
a programmable overcurrent tolerance period, which specifies the time (1-10 seconds) an
overcurrent condition is permitted before the output shuts down.
Using the programmable retry limit, the operator can select how many times (0-40) after a
programmable delay (5-301 seconds) the PIM will attempt to reconnect an output that has
been shut down. Once the limit is reached, the XM2-300HP automatically retries once every
30 minutes until the fault clears.

Local and Remote Indicator (LRI)

The LRI (red) lamp is located on the outside of pole-mount enclosures. Using this simple
form of status monitoring operators can check the operational status of the power supply
without having to climb the pole and open the enclosure. During normal AC line operation,
the LRI remains off. The LRI comes on only when the power supply is running in standby
mode. Whenever a fault is detected during self-test, the LRI flashes to indicate that service is
required.

AC Indicator (ACI)
The AC Indicator (green lamp) is located next to the LRI on the outside of pole-mount
enclosures and also acts as a simple form of status monitoring so cable technicians can
check the output status of the power supply without having to climb the pole and open the
enclosure. As long as there is voltage present at the output, the ACI remains on. To provide
much longer life than the original light bulb design, use the ACI-LL (long life LED). Models for
60V and 90V are available. Do not use ACIs for ground mount enclosures.

LA-P+ 120V (Lightning Arrestor)

The LA-P+ plugs directly into the enclosure’s convenience outlet and provides additional
protection from voltage spikes caused by lightning and other power disturbances. It
eliminates the need for hard-wired MOVs. No additional wiring is necessary.

LA-P+ With Status Monitoring

Incorporates the same features as the LA-P+, with the additional benefit of Status Monitoring
capability.

Coaxial surge protector

Alpha recommends using coaxial surge suppression for enclosure protection. The Coax
Surge Protector (Alpha P/N 162-028-10) includes 75 ohm surge protector and mounting
hardware.

APP90S /APP9022S (Service Power Supply)

The APP90S/APP9022S is a portable, non-standby power supply that provides conditioned
AC power to the load when the main power module is out of service. An internal tap lets the
APP90S/APP9022S be set for 90/75/60Vac applications. Use a 15A or 25A SPI (Service
Power Inserter) to transfer power from the APP9015S/APP9022S to the load.

20 017-877-B1-001, Rev. A2 (03/2014)

 2.0 Installation
CAUTION!
Read the Safety Precautions, Utility Power Connection Notes, and Grounding Connection Notes
(pages 8-13) before you install the power supply.
Pre-installation Inspection
1. Remove the XM2-300HP from the shipping container. Confirm that the power supply, including
the Remote Temperature Sensor, and all other ordered options are included.
2. During shipping, components might shift. Carefully inspect the power supply and other contents
for possible shipping-related failures, such as loosened or damaged connectors. If any items are
damaged or missing, contact Alpha Technologies or the shipping company immediately. Most
shipping companies have a short claim period.
3. Do not attempt to install a damaged power supply without first passing a complete pre-installation
inspection and start-up test.

NOTE:
See the “CableUPS Quick Start Guide” (Alpha P/N 017-877-B0) that accompanies each power supply. SAVE
THE ORIGINAL SHIPPING CONTAINER.

Use the original shipping container if the XM2-300HP needs to be returned for service. If the original
container is not available, make sure the unit is well packed with at least three inches of shock-
absorbing material to prevent shipping damage.

CAUTION!
Do not use popcorn-type material. Alpha Technologies is not responsible for damage caused by
improper packaging of returned units.

017-877-B1-001, Rev. A2 (03/2014) 21

 2.0 Installation, continued

2.1 Installation Procedure

The XM2-300HP can be shelf-mounted in a variety of Alpha enclosures. Complete the pre-
installation instructions in Section 2.0, and the preliminary inspection and self-test procedure,
before you install the power supply.
NOTE:
Alpha enclosures are engineered to properly vent the XM2-300HP. The XM2-300HP series has been
investigated by regulatory authorities for use in various Alpha enclosures. If you are using a non-Alpha
enclosure, it is your responsibility to ensure your combination conforms to your local requlatory requirements,
and that the XM2-300HP remains within its environmental specifications.

CAUTION!
The battery is an important part of the XM2-300HP; use only a 12-volt battery string. Properly
install and test all batteries, battery connections and battery cables before you connect them to the
power supply.

1. Verify the Inverter Module’s battery switch is OFF.

2. Connect battery cables to battery input connector.
3. Insert temperature probe cable
4. Insert Local/Remote Indicator (LRI) cable. (Optional)
5. Connect status monitoring connectors, including tamper switch (if installed).
6. Verify SPI switch is in “ALT” position.
7. Connect the SPI (network load) to the Output 1 connector.
8. Connect an auxiliary load to the Output 2 connector. (If optional factory-installed
PIM has been installed).
9. Turn on AC breaker (located on enclosure) and verify correct (per unit’s
nameplate voltage) utility voltage at outlet; if correct, plug in XM2-300HP line cord
to the utility outlet.
10. Switch the Inverter Module’s battery switch ON.
11. Verify no alarms are present (it may take up to 60 seconds for alarms to clear).
12. Perform self-test. If the unit is operating from batteries, the self-test must be
manually initiated by simultaneously pressing the DOWN arrow key and ENTER
key. Wait for Self-test completion before proceeding.
13. Perform this live inverter test procedure:
a.) Turn AC input breaker OFF.
b.) Verify XM2-300HP transfers to “Inverter” mode.
c.) Turn AC input breaker ON.
d.) Verify XM2-300HP transfers back to utility.
14. Verify Service Power Inserter (SPI) toggle switch is in ON position (not ALT).

22 017-877-B1-001, Rev. A2 (03/2014)

 2.0 Installation, continued

2.2 Installing the Optional AC Indicator (ACI) Lamp

ACI Option
The AC indicator (green lamp) is located on the outside of the enclosure. When lit, it indicates
AC power is available at the power supply output and enables service personnel to determine
the status of the power supply without having to climb the pole.

Installation Procedure:
1. Remove the rear-most knockout (see Fig. 2-3).

2. Feed ACI wires through the hole.

3. Slide locking nut over the wires and thread onto lamp body (see Fig. 2-1).

4. Insert the crimped contacts into the plastic connectors. The BLACK wire must always go
into the BLACK housing. Insert the remaining wire (this may be white, yellow, or blue) into
the WHITE housing (see Fig. 2-2).

5. Connect the shorter BLACK/WHITE set of wires to the BLACK/WHITE wires leading from
the SPI. The remaining set of longer wires connects to the Output 1 connector on the
front of the XM2-300HP (Fig. 2-3).

Enclosure Wall

To SPI

To Output

Fig. 2-1, AC Indicator

CAUTION!
Secure the contact. If you do not properly position the contact, overheating and cable assembly
failure can result.

NOTE:
To remove the wire from the plastic connector, use a small screwdriver to depress the metal retainer and slide
out the wire.

Top View

White Housing White, Yellow, or Blue Wire

Black Housing Black Wire

Verify contact snaps

over metal retainer Side View

Fig. 2-2, Wire/Housing Assembly

017-877-B1-001, Rev. A2 (03/2014) 23

 2.0 Installation, continued

2.2 Installing the optional AC Indicator (ACI) Lamp, continued

Installation is complete. Go to Start-up Test (Section 4.1, Start-up and Test).

ATTENTION:
See Section 5.6, Check Output Connection, for inspection guidelines.

SPI
ACI
LRI

Fig. 2-3, ACI/LRI Connection

24 017-877-B1-001, Rev. A2 (03/2014)

 2.0 Installation, continued

2.3 Inverter Module Removal and Installation

The XM2-300HP power module comes with a field-replaceable inverter module
assembly containing the inverter and control logic. The inverter module accepts optional
communications modules to facilitate remote status monitoring. The removable module is
located on the front of the XM2-300HP power supply.

CAUTION!

• ALWAYS switch the battery switch off before removing or installing the inverter module
assembly.
• Handle the inverter module with extreme care. Circuit boards and logic upgrades are static-
sensitive and susceptible to damage.
NOTE:
You can remove the inverter module assembly while the power supply is running on line power. The XM2-
300HP will continue to operate as a non-voltage regulated, standby power supply.

Removal Procedure:
1. Turn the battery switch OFF.

2. Disconnect the battery input and temperature

probe cables from the inverter module,
and the TMPR and XPDR cables from the
communication module.

3. Loosen the thumbscrews.

4. Grasp the handle on the lower right corner of the

inverter module. Pull firmly to release the module
from the inverter connector. Gently slide the
module assembly straight out until the inverter
module is clear of the chassis.

Installation Procedure:
1. To re-seat the inverter module assembly,
align the inverter board in the card guides
and slide the inverter module back onto the
connector. It is important that the PCB is
properly seated in the card guides and fully
inserted into the housing.

2. Tighten the thumbscrews.

3. Verify that the battery switch is off.

Reconnect the battery input, temperature
probe cables, TMPR and XPDR cables.
Turn the battery switch on.

017-877-B1-001, Rev. A2 (03/2014) 25

 2.0 Installation, continued

2.4 Protective Interface Module Installation (factory installed option)

The optional Protective Interface Module (PIM) adds a second independent output. It
provides programmable current limits for two output channels.
The PIM option protects system components by shutting down the load during overcurrent
and short circuit conditions. The PIM has a programmable overcurrent threshold (3-6A) and
overcurrent tolerance period that specifies the time (1-10 secs) an overcurrent condition is
permitted before shutting down.
You can use the programmable retry limit to select how many times (0-10) after a
programmable delay (60-600 seconds) the PIM will attempt to reconnect an output once it
has been shut down. When the limit is reached, the XM2-300HP power supply automatically
retries once every 30 minutes until the fault clears.
Adding the PIM to the XM2-300HP provides these advantages:
• A second protected output: The main purpose of the PIM is to limit the impact of a fault
condition in one output channel. If a fault condition occurs in an XM2-300HP (without
the optional PIM installed) the entire customer network can be affected. The PIM option
affords protection to one output should a fault condition exist on the other. This gives you
flexibility to isolate Output 1 from Output 2.

• A current for critical loads: With the PIM option, you can designate one output as
the primary connection, and the other output as the secondary connection. Commonly,
critical loads are connected to Output 1 as the primary feeder. Using the overcurrent limit
settings, you can ensure that the primary output always provides the necessary power.
For example, on a 60 volt unit, if a customer needs 3 Amps available on Output 1, the
overcurrent limit for Output 2 is set at 2 Amps, so regardless of Output 2, 3 Amps will
remain available for the primary Output 1.

• Additional current protection: The standard XM2-300HP current limit protection is

provided by the output circuit breaker. The 160% current limit may exceed the ratings
of active devices in the cable network and cause failures. You can lower the maximum
current provided at each output by lowering the overcurrent limit of each respective
output. Therefore, to minimize failures due to excess current supply, set the overcurrent
limit to a value below the maximum current the active components can tolerate.

XM2-300HP Load Permitted Duration of Load

>150% 10 seconds
125% to 150% 10 minutes
115% to 125% 30 minutes
<115% Many months

For example, on a 5A power supply, where both outputs are programmed to 4A maximum,
and both outputs are supplying 3A, neither output is “in violation” but the total system at 6A is
operating at 120% of its rated output. In this example, after 30 minutes, the power supply will
begin a “load shedding” algorithm. The first action is to disconnect Output 2. If this does not
correct the system overload, the next action is to disconnect Output 1.

26 017-877-B1-001, Rev. A2 (03/2014)

 2.0 Installation, continued

2.5 Programming the PIM

Programmable parameters (with PIM option) are:
Channel 1 Overcurrent Limit: The RMS current level that causes the Output 1 protection
relay to trip after a specified delay (overcurrent tolerance period).
Channel 2 Overcurrent Limit: The RMS current level that causes the Output 2 protection
relay to trip after a specified delay (overcurrent tolerance period).
Retry Delay: The time between each attempt to restart an output in the event of an
overcurrent event.
Retry Limit: The number of times the XM2-300HP will attempt to restart an output
connection. Once the RETRY LIMIT is exceeded, the XM2-300HP will attempt to restart the
output connection every 30 minutes. Set this parameter to “zero” to disable the “automatic
retry” function.
Overcurrent Tolerance Period (1-10 seconds): In the event of an overcurrent episode,
the amount of time an output overcurrent condition is permitted on either output connection.
Once this time expires, the output protection relay disables its output feeder.
Reset Output 1/Reset Output 2: Once fault condition has been corrected, this manually
resets tripped output.

NOTE:
Programming any of the above parameters will reset the “trip/retry” counters.

NOTE:
If the optional PIM is not installed, the values shown on the “PIM PARAMETERS” line of the Smart Display
are “read only”.

017-877-B1-001, Rev. A2 (03/2014) 27

 2.0 Installation, continued

2.5 Programming the PIM, continued

2.5.1 The Setup Menu

Press the Enter key to access the Setup Menu.

Use the Setup menu to view or change the programmable operating parameters
of the power supply or the optional PIM. Navigation is similar to the Operation
Normal menu. Press UP or DOWN to access the Single Step mode where you can
individually select sub-menu items.

To select and change a value in the Setup Menu:

1. Press either UP or DOWN to put the display in the Manual Scroll Mode.

2. Continue pressing UP or DOWN until the desired item is displayed.

3. Press ENTER to select the item to edit.

4. Press UP to increase the displayed value, or DOWN to decrease the value.

To change the displayed values more rapidly, in Edit mode, press either UP or
DOWN and hold for more than two seconds.

5. Press ENTER when the desired value is displayed. Press ENTER again to
accept and save the new value. To leave programming mode without saving the
new value, press ESCAPE.

If an incorrect value is accidently entered, repeat the above process and enter
the proper value, or select the SET DEFAULTS menu selection of the Setup
Menu and press ENTER twice to reset all parameters to their factory default
values.

6. To return to the Operation Normal menu, press ESCAPE three times.

You can also access ON or OFF and YES or NO selections as described above. The
CODE VER, and Total Run Time selections are for informational display only and
cannot be edited.

NOTE:
The SET DEFAULTS menu selection does not reset STANDBY TIME, STANDBY EVENTS, or DEVICE
ADDRESS. Manually reset these options.

28 017-877-B1-001, Rev. A2 (03/2014)

 2.0 Installation, continued

2.6 Service Power Inserter (SPI-LPE)

To connect the coaxial cable

1. Before you remove the cover, unplug the SPI-LPE from the XM2-300HP.

2. Remove the two screws holding the cover to the SPI-LPE chassis.

3. Remove the SPI-LPE cover to expose the circuit board and seizure screw assembly.

4. Insert the coaxial termination into the output port on the bottom of the SPI-LPE.

5. Tighten the seizure screw to 35 inch-pounds.

Seizure Screw
Assembly
2
3

Fig. 2-4, Removing the Cover

Fig. 2-5, Coaxial Cable Insertion and Securing

CAUTION!

To prevent arcing, make certain the center conductor (stinger) of the coaxial termination is fully
seated inside the seizure screw assembly (5). Tighten to 35 inch-pounds.

017-877-B1-001, Rev. A2 (03/2014) 29

 2.0 Installation, continued

2.6 Service Power Inserter (SPI)-LPE, continued

6. Replace the SPI-LPE cover and reinstall the screws.

7. Using the switch on the top of the SPI-LPE, turn the unit ON to select the standby
XM2‑300HP as the power source to the cable plant.

The switch should only be in the ALT position when the service XM2-300HP is connected
to the cable. When in ALT, the standby XM2-300HP is bypassed for service or removal.

8. Verify the SPI-LPE is properly grounded.

Enclosure 7
Wall

6
ALT ON
Paint-cutting
Star Washers

Fig. 2-6, Cover Replaced,

SPI-LPE Switched On

2.7 Grounding Wire Connection

NOTE:
This procedure is only necessary for power supplies installed outside of an enclosure.

To complete the installation of the power supply, connect the grounding wire to the power
supply chassis per Figure 2-7. Connect the grounding wire to the rack or shelf grounding
location.

Grounding
Wire

To Electrical
Grounding Point

Fig. 2-7, Power Supply Ground Wire Connection

30 017-877-B1-001, Rev. A2 (03/2014)

 3.0 Configuration
3.1 AC Input Voltage Configuration
The input voltage on many models is factory set. Ensure proper name plate rating prior to
installation.

3.2 AC Output Voltage Reconfiguration

The output voltage of the XM2-300HP can be reconfigured by moving the Output Tap jumper
per the procedure below.
NOTE:
XM2-300HP CE models have only a 63Vac output and are not reconfigurable.

ATTENTION:
Only authorized personnel should reconfigure output voltage on the XM2-300HP.

WARNING!
Before proceeding, remove all power from the power supply. Unplug the power supply
from the AC power source, remove all front panel connections and disconnect the battery
connector. Failure to do so can expose the technician to potentially lethal voltages.
Tools Required:
• Small flat-blade screwdriver

Output Voltage Reconfiguration Procedure:

1. Shut down the XM2-300HP, verify all power is removed, utility power is off and battery
power is safely secured (or not installed) in the enclosure assembly. Remove all
connections and cables from the XM2-300HP.
2. Remove the inverter module from the chassis.
3. Locate the transformer output terminal block between the transformer and front of
chassis. Move the single black wire to the desired output voltage connector. Connectors
are labeled for easy identification: 87 or 60Vac.
4. Replace the inverter module.
5. Install the unit into the enclosure as outlined in Section 2.1 (Installation Procedure).

Fig. 3-1, Removing the Inverter Module Fig. 3-2, Inside of XM2-300HP Fig. 3-3, Terminal Block Detail

017-877-B1-001, Rev. A2 (03/2014) 31

 4.0 Operation
4.1 Start-up and Test
4.1.1 AC Line Operation
1. Before making power supply connections, verify the correct voltage, polarity and
frequency are available from both the AC utility power source and the DC battery
system.

2. Verify the AC circuit breaker (on the customer supplied service disconnect) and
the battery switch on the XM2-300HP are off.

3. Plug the XM2-300HP power cord into the convenience outlet and connect the
battery cable to the CableUPS. Plug the RTS into the temp probe connection
and attach it to the negative terminal of the battery. Refer to Fig. 1-8. Plug the
LRI cables into the front panel, if applicable.

4. Switch the AC (service disconnect) circuit breaker on to start initial power

up. During this stage the power supply performs a “display test” and verifies
configuration for the power supply. After the initial display test, a “No Batteries”
alarm message appears in the Smart Display because the battery switch is off.
The green output LED remains off and the red alarm LEDcontinues to flash
while in this alarm state (see Section 4.5).

OUTPUT FREQ BAT IN

90V 3.5A 60HZ 12V 120

Fig. 4-1, Example Configuration Screen

NOTE:
Access the configuration screen any time by simultaneously pressing UP and ENTER.

32 017-877-B1-001, Rev. A2 (03/2014)

 4.1 Start-up and Test, continued
4.1.1 AC Line Operation, continued

5. Use the Smart Display to verify XM2-300HP operations. If desired, the No Battery
alarm can be disabled by changing Battery Capacity to “0” in the setup menu.

6. Use the Smart Display to verify AC output (±5%).

Setting Low (-5%) High (+5%)

87Vac (Domestic models) 82.65Vac 91.35Vac
60Vac (Domestic models) 57.0Vac 63.0Vac
63Vac (CE models) 59.85Vac 66.15Vac

Table 4-1, AC Output

7. Switch on the battery switch. Within one minute the flashing red alarm LED turns
off, the green output LED turns on, the No Battery alarm clears and the power
supply displays Operations Normal. Use the Smart Display to verify operations
and setup as needed.

4.1.2 Self Test Operation

1. The XM2-300HP should be operating correctly with no alarms present. Use the
Smart Display to verify Normal and/or Additional Information (Communication In-
formation available only when DPM is installed). Verify test duration in the Setup
Menu as needed.

2. Press and hold DOWN and ENTER simultaneously to start Self Test. The test will
run for a preset time (5-180 minutes, set in the Setup Menu). Self Test can also
be entered by setting Self Test to ON in the Setup Menu.

3. While in self test mode, use the Smart Display or a true RMS voltmeter to verify
output at the module’s AC Output. Output voltages should appear within ±5% of:
87Vac for 90V units, 63Vac for CE units, and 60Vac for 60V units at nominal line
input voltage.

4. To cancel a self test in progress, push and hold DOWN and ENTER a second
time, or change Self Test to OFF in the Setup Menu.

017-877-B1-001, Rev. A2 (03/2014) 33

 4.1 Start-up and Test, continued

4.1.3 Standby Operation

Perform the following procedure after successful completion of a self test with the
XM2-300HP operating normally in AC line mode.

1. Momentarily fail the AC utility input power by switching the AC (service

disconnect) circuit breaker to OFF.

2. The XM2-300HP starts operating in the inverter mode. Use the Smart Display or
a true RMS voltmeter to verify output. Output voltages should appear within ±5%
of: 87Vac for 90V units, 63Vac for CE units, and 60Vac for 60V units at nominal
line input voltage.

3. Return the XM2-300HP to AC Line mode by switching the AC (service

disconnect) circuit breaker to ON. The transfer back to utility power may take 10
to 50 seconds for the utility voltage and frequency to stabilize, and the module’s
phase-lock circuitry to activate. The module then synchronizes the inverter
waveform and inverter before initiating a smooth, in-phase transfer back to utility
power. Once the transfer is complete, the Smart Display reports: OPER MODE =
LINE.

The XM2-300HP is now fully operational.

34 017-877-B1-001, Rev. A2 (03/2014)

 4.0 Operation, continued

4.2 Using the Smart Display

All operational functions, system testing, setup menus, and alarms are available via the
illuminated display panel on the front of the XM2-300HP. Display functions are accessible by
pressing any of the four keys: ESCAPE, UP, DOWN, and ENTER.
Descriptions of the key functions are:

ESCAPE:

• Move up one level in the menu tree.

• Leave the EDIT mode without saving the changes made to the selected menu item.

UP:

• Scroll up in a branch of the menu tree.

• Increase a parameter (or value) while in the EDIT mode.

DOWN:

• Scroll down in a branch of the menu tree.

• Decrease a parameter (or value) while in the EDIT mode.

ENTER:

• Displays the next lower level in the menu tree.

• In the EDIT mode, ENTER accepts the new value into memory.

• Depressing ENTER for two seconds or longer initiates Display Test mode. Display Test
mode switches all LED and LCD pixels (dots) on for several seconds.

SELF TEST: +

• Press DOWN and ENTER simultaneously to manually enter a self test mode. A self test
will be initiated and run between 5-180 minutes (set in the setup menu).

• To cancel a self test in progress, simultaneously press DOWN and ENTER.

OPERATION NORMAL
OUTPUT VOLTAGE 90V

ESCAPE
UP
DOWN
ENTER

Fig. 4-2, Smart Display Navigation

017-877-B1-001, Rev. A2 (03/2014) 35

 4.0 Operation, continued

4.2 Using the Smart Display, continued

Display Backlighting
The display is normally unlit. Press any key once to activate backlighting and illuminate the
display without deactivating Auto Scroll.
Auto Scroll
The display is normally in Auto Scroll mode, continually cycling through the sub-menu items
at a two-second interval. In Auto Scroll mode you can quickly view menu items without the
need to press any keys.
Single Step
Pressing either arrow key activates Single Step mode in which you can step through
individual menu items one at a time. Each press of the arrow key steps up or down through
the sub-menu items. Press ESC to return to Auto Scroll mode.

Top Line in Display

(provides additional instructions) OPERATION NORMAL Direction Indicator
Second Line in Display OUTPUT VOLTAGE 90V Symbols
(scrolls through system information) (manual scroll mode)

Fig. 4-3, Smart Display Panel

Direction Indicator Symbols

The rightmost character of the display (may appear on either line) indicates the proper
key function when manually scrolling. Where more than one choice is available multiple
characters display. Possible characters or text are:

Access more menu items by pressing either the UP or DOWN arrow keys.

Use the ENTER key to select this function.

Use the ESCAPE key to leave the selected function without altering any values or to go to
back to the previous menu in the display.

Press UP or DOWN arrows to change a display value or mode. Press ESCAPE to leave this
menu item without making any changes (and go back to the previous menu). Press ENTER
to save the change into memory. This type of multiple display choice is normally available in
the programming mode.

36 017-877-B1-001, Rev. A2 (03/2014)

 4.0 Operation, continued

4.3 Smart Display modes for XM2-300HP

4.3.1 Operation Normal

If no alarms are present, the XM2-300HP power supply operates in Operation Normal
display mode. In this mode you can view the primary operating parameters of the power
supply while the display auto scrolls through the available menu items at two-second
intervals. In Operation Normal mode the displayed items are all “metered” items and
are for informational purposes only (not programmable) with respect to the operational
status of the power supply.

The Operation Normal menu contains the following items:

OPERATION NORMAL Top line

OPER MODE = LINE Second line
BATT STATUS OK
INV STATUS OK
DPM STATUS OK
INPUT VOLTAGE 120
INPUT FREQ
INPUT CURRENT
60HZ
23.0A
*
INPUT WATTS 140
OUTPUT VOLTAGE 60
OUTPUT 1 CURR 1.0A
OUTPUT 2 CURR 1.0A
OUTPUT CURRENT 2.0A
OUTPUT WATTS
OUTPUT VA
120 W
120 VA
*
PERCENT LOAD 33%
CHARGER MODE = ACCEPT
BATT VOLTAGE 14.4V
BATTERY TEMP 26.5C
ENCLOSURE TEMP
CHARGER CURR
26.5C
5.0A
*
1 EVENTS 84 MIN

*Only visible in single-step mode

Fig. 4-4, Operation Normal Display
(Examples are given for values in the display)

The top line indicates the current screen and provides additional instructions. Use the
arrows to manually scroll.

The second line cycles through the parameters listed above.

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 4.0 Operation, continued

4.3 Smart Display modes for XM2-300HP, continued

4.3.2 Comms Information Display (with DPM)

Pressing ENTER while in the Operation Normal screen will open the Comms
Information display (only displayed when paired with DPM, otherwise display will
read “NO DATA”). This mode operates in a similar fashion as the Operation Normal
display. When you first access the information display, information displays in Auto
Scroll mode. Press UP or DOWN to access information one step at a time. Press
ENTER to access the Setup Menu (discussed in Section 4.3.3, Setup Menu). Press
ESCAPE to reactivate Auto Scroll mode. Press ESCAPE a second time to reactivate
Operation Normal mode (up one level).

The Comms Information display contains the following items:

COMMS INFO Top line

CM 00:90:EA:12:34:56 Second line

CPE
CM
00:90:EA:12:34:57
192.168.123.123
*
CPE
CM RX PWR
192.168.123.124
-12.9 DBMV
*
CM TX PWR 34.5 DBMV
DN FREQ 300.000 MHZ
UP FREQ 15.000 MHZ
MODEL DPM DPM Firmware
SW XX.XX.XX.XX Version; change
location in menu

*Only visible in dual-IP configurations

Fig. 4-5, Comms Info Display
(Examples are given for values in the display)

The top line provides additional instructions. Use the arrows to manually scroll.

The second line cycles through the parameters listed above.

38 017-877-B1-001, Rev. A2 (03/2014)

 4.0 Operation, continued

4.3 Smart Display modes for XM2-300HP, continued

4.3.3 Setup Menu

Pressing ENTER while in the Comms Status display opens the Setup Menu, one
level below the Comms Status display. Using the Setup menu you can view and
change the programmable operating parameters of the power supply or the optional
PIM. Setup Menu navigation is similar to the Operation Normal menu. Press UP
or DOWN to access the Single Step mode where sub-menu items are individually
selected.

To select and change a value in the Setup Menu:

1. Press either UP or DOWN to put the display in the Manual Scroll mode.

2. Continue to press UP or DOWN until the desired item is displayed.

3. Press ENTER to select the item for editing.

4. Use UP to increase the displayed value, or DOWN to decrease the value. To

change the displayed value more rapidly, press and hold either UP or DOWN for
more than two seconds while in edit mode.

NOTE:
When in EDIT mode, press the ENTER key twice for the change in the parameter to take effect.

5. Press ENTER when the desired value displays. This accesses an additional
display where you can either ESCAPE from programming mode and not save the
new value, or press ENTER to accept and save the new value.

6. After the value is saved, the display returns to the Setup Menu. You may now
check and view the new value or select additional parameters to modify.

If an incorrect value is entered, repeat the above process and enter the proper value;
or select the Set Defaults menu selection on the Setup Menu and press ENTER twice
to reset all parameters to their factory default values.

In addition to using UP and DOWN to increase or decrease numerical values, you

can select ON or OFF and YES or NO in the same manner as described. The CODE
VER, XM_CLASS VER, and Total Run Time selections are for informational display
only and cannot be edited. To return to the “Operation Normal” menu from the Setup
Menu, press ESCAPE three times.

NOTE:
The Set Defaults menu selection does not reset Standby Time, Standby Events or Device Address; you must
manually reset these settings.

017-877-B1-001, Rev. A2 (03/2014) 39

 4.0 Operation, continued

4.3 Smart Display modes for XM2-300HP, continued

4.3.3 Setup Menu, continued

The Setup Menu contains the following items:

Top Line (provides additional information)

• SET UP MENU

• TO MANUAL SCROLL

• <ESC> TO COMMS INFO

Second Line (cycles through the following parameters):

Default Minimum Maximum
Other Battery Types Other If AlphaCell™ is selected then user
selects between a range of Alpha cells
Device Address 1 0 7
Battery 1 Life 5 0 10
MHO’s Minor Level 80% 10 60
MHO’s Major Level 60% 20 100
Float V/C 2.27 V/C 2.10 V/C 2.35 V/C These items
Accept V/C 2.40 V/C 2.20 V/C 2.45 V/C appear in the setup
Temp Comp 5.0 mV 0.0 mV 5.0 mV menu only
Batt. Capacity* 100 AH 0 1000 AH if battery type
Battery 1** Date 01/10 01/10 01/10 Other is selected.
Battery 1 MHOS 1050 S 0S 9999 S They are preset
(but not displayed)
MHO 1 Date 01/10 01/00 12/30
if AlphaCell™ is
Battery 1 Life 5Y 0Y 10 Y
selected.
Battery 1 Age 0 0 (Read Only) 0 (Read Only)
MHO’s Minor Level 80% 20% 80%
MHO’s Major Level 60% 20% 80%
Standby Time 0 0 65335
Standby Events 0 0 65335
Total Runtime 0 0 65335
Self Test Off Off Yes
Test Interval 30 Days 0 Days 360 Days
Test Inhibit — 7 Days 7 Days
Discharge % 00% 00% 50%
Test Duration 10 Min 5 Min 180 Min
Test Countdown 30 Days 0 Days 360 Days
Freq. Range 3.0Hz 1.0Hz 6.0Hz
PIM Option Yes No (Read Only) Yes (Read Only)
Reset Output 1 — No Yes
Reset Output 2 — No Yes These items
Over Curr1 5.0 A 3.0 A 6.0 A appear in the setup
Over Curr2 5.0 A 3.0 A 6.0 A menu only
Retry Delay 300 Sec 60 Sec 600 Sec if the optional
PIM is installed.
Retry Limit 10 0 10
Over Curr Tol 60s 0s 255s
System Fan No No Yes
PS Priority High Normal Critical
Technician ID 123 000 999
Input I Limit 6.0 A 1.0 A 6.0 A
Set Defaults — No Yes
Language English Spanish/French/Portuguese/German
* Per battery
** Battery Data will change as a function of changes to the number of battery strings in the system.
NOTE:
See Section 4.7 Smart Display Glossary for descriptions of setup menu parameters.

40 017-877-B1-001, Rev. A2 (03/2014)

 4.0 Operation, continued

4.3 Smart Display modes for XM2-300HP, continued

4.3.3 Setup Menu, continued

SETUP MENU
CODE VER 7.01.0
DEVICE ADDRESS 1
ALPHACELL OTHER
FLOAT V/C 2.27
ACCEPT V/C 2.40
TEMP COMP 5mV
BATT CAPACITY 100Ah
# BATT STRINGS* 1
BATT 1 DATE M/Y* 01/10
BATT 2 DATE M/Y** 01/10
BATT 1 MHOS* 1050
BATT 2 MHOS** 1050
MHO 1 DATE M/Y* 01/10
MHO 2 DATE M/Y** 01/10
BATTERY 1 LIFE* 5Y
BATTERY 1 AGE* 5Y
BATTERY 2 LIFE** 0 MO
BATTERY 2 AGE** 0 MO
MHOS MIN LEVEL* 80%
MHOS MAJ LVL* 60%
STANDBY TIME 65 M
STANDBY EVENTS 12 * Visible in Single Step Mode
TOTAL RUN TIME 365D
SELF TEST OFF **Visible when “Number of Battery
TEST INTERVAL 30D Strings” is set to 2.
TEST INHIBIT —
% DISCHARGE 00%
TEST DURATION 10 M
TEST COUNTDOWN 30D
FREQ RANGE 3.0HZ
PIM OPTION YES
RESET OUTPUT 1 —
RESET OUTPUT 2 —
OVER CURR 1 15.0A
OVER CURR 2 15.0A
RETRY DELAY 60S
RETRY LIMIT 20
OVER CURR TOL 3000ms
SYSTEM FAN NO
HEATER MAT NO
PS PRIORITY NORMAL
TECHNICIAN ID 123
INPUT LIMIT 6.0
SET DEFAULTS NO
SELECT LANGUAGE ENGLISH

Fig. 4-6, Setup Menu Display

(Examples are given for values in the display)

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 4.0 Operation, continued

4.3 Smart Display modes for XM2-300HP, continued

4.3.4 Menu Structure and Navigation (from Operation Normal screen)

OPERATION NORMAL
(Single-step information)
OPER MODE = LINE
BATT STATUS
INV STATUS
DPM STATUS
INPUT VOLTAGE 120V
INPUT FREQUENCY 60Hz*
INPUT CURRENT
INPUT WATTS
OUTPUT VOLTAGE 89V
OUTPUT 1 CURR
OUTPUT 2 CURR
Operation Normal OUTPUT CURRENT
(Auto-Scroll Information) OUTPUT WATTS
OPER MODE = LINE OUTPUT VA 1060*
BATT STATUS PERCENT LOAD 80%
INV STATUS CHARGER MODE = FLOAT
DPM STATUS To Single-step BATT VOLTAGE 40.5V
INPUT VOLTAGE 120V BATTERY TEMP 37°C
INPUT CURRENT ENCLOSURE TEMP
INPUT WATTS CHARGER CURRENT 8.2A
OUTPUT VOLTAGE 89V Back to Auto-Scroll 12 EVENTS 65 MIN
OUTPUT 1 CURR *Only visible when in single-step mode
OUTPUT 2 CURR
CHARGER MODE = FLOAT
BATT VOLTAGE 40.5V To COMMS INFO
BATTERY TEMP 37°C
ENCLOSURE TEMP Back to Operation Normal
CHARGER CURRENT 8.2A COMMS INFO
EST. BATT RUN COMMS INFO (Single-step Information)
(Auto-Scroll Information)
12 EVENTS 65 MIN CM = 00:90:EA:12:34:56
CM = 00:90:EA:12:34:56 CPE = 00:90:EA:12:34:57*
To Self-test CPE = 00:90:EA:12:34:57* CM = 192.168.123.123
CM = 192.168.123.123
+ CPE = 192.168.123.124* To Single-step
CPE = 192.168.123.124*
CM Rx PWR = -12.9 dBmV
CM Rx PWR = -12.9 dBmV CM Tx PWR = 34.5 dBmV
CM Tx PWR = 34.5 dBmV DN FREQ = 300.000 MHz
TEST: 10 MIN DN FREQ = 300.000 MHz
BATT.SPANNUNG 37.3 V Back to Auto-Scroll UP FREQ = 15.000 MHz
UP FREQ = 15.000 MHz MODEL = DPM
MODEL = DPM SW = xx.xx.xx.xx
SW = xx.xx.xx.xx
+ * only shown in
Dual-IP configurations
Self-test OFF To Setup Menu
Back to
Back to Operation Normal Auto-Scroll

SETUP MENU SETUP MENU

(Auto-Scroll Information) (Single-step Information)
To Single-step CODE VER = 7.01.0 Pressing ENTER enables
CODEVER = 7.01.0 DEVICE ADDRESS= 1 220GOLD
the user to select the AlphaCell
DEVICE ADDRESS = 1 ALPHACELL = OTHER 220HPL-FT
220GXL
battery in the system.
ALPHACELL=OTHER FLOAT V/C=2.27
210GXL Values for Float, Accept,
FLOAT V/C = 2.27 ACCEPT V/C=2.40
ACCEPT V/C = 2.40 195GXL Temp Comp and Battery
TEMP COMP=5mV
TEMP COMP=5mV BATT CAPACITY=100Ah 195GOLD Capacity are automatically
BATT CAPACITY = 100Ah # BATT STRINGS* 180GXL selected.
BATTERY1 DATE BATT 1 DATE M/Y 165GXL
BATTERY1 MHOS BATT 2 DATE M/Y** 115HPL-FT
MHO1 DATA BATT 1 MHOS 85GXL
BATTERY1 LIFE BATT 2 MHOS** 70HPL-FT
BATTERY1 AGE MHO 1 DATE M/Y
MHO’s MIN LVL Back Auto-Scroll
MHO 2 DATE M/Y** *
MHO’s MAJ LVL BATTERY 1 LIFE
STANDBY TIME=65M BATTERY 1 AGE *Visible in Single-step
STANDBY EVENTS=12 BATTERY 2 LIFE**
TOTAL RUN TIME=365D BATTERY 2 AGE**
SELF TEST = OFF MHO’S MIN LEVEL **Visible when “Number of Battery
TEST INTERVAL MHO’S MAJ LVL Strings” is set to 2.
TEST INHIBIT STANDBY TIME=65M
% DISCHARGE STANDBY EVENTS=12
TEST DURATION = 10M TOTAL RUN TIME = 365D
TEST COUNTDOWN SELF TEST = OFF
FREQ RANGE = 3.0Hz TEST INTERVAL
PIM OPTION = YES TEST INHIBIT.
RESET OUT 1 %DISCHARGE
RESET OUT 2 TEST DURATION = 10M
OVERCURRENT1 = 15.0A TEST COUNTDOWN
OVERCURRENT2 = 15.0A FREQ RANGE = 3.0Hz
RETRY DELAY = 60S PIM OPTION = YES
RETRY LIMIT = 20 RESET OUT 1
OVERCURRENT TOL = 3000 RESET OUT 2
SYSTEM FAN OVER CURR 1 = 15.0A LANGUAGE =
HEATER MAT OVER CURR 2 = 15.0A
PS PRIORITY RETRY DLY = 60s ENGLISH
TECH ID RETRY LMT SPANISH
INPUT I LIMIT OVER CURR TOL = 3000 FRENCH
SET DEFAULTS = NO SYSTEM FAN* GERMAN
SELECT LANGUAGE HEATER MAT*
PS PRIORITY*
TECHNICIAN ID*
LEGEND To Accept New Data
INPUT LIMIT*
SET DEFAULTS
Selection returns to
Control Display Description To Abort Single-Step SELECT LANGUAGE
Panel Symbol Set-Up Menu
Key
UP Arrow
DOWN Arrow To Accept New Data
To
Program Mode
ENTER
Edit using
<ESC> ESCAPE Back to Single-step
Float V/C = 2.27 V
Setup Menu

42 017-877-B1-001, Rev. A2 (03/2014)

 4.0 Operation, continued

4.3 Smart Display modes for XM2-300HP, continued

4.3.5 Menu Structure and Navigation (from Active Alarms screen)

***ACTIVE ALARMS*** OPERATION NORMAL OPERATION NORMAL

Auto-Scroll Information)
(Auto-scroll Information (Auto-scroll Information) (Single-step Information)
OPER MODE = LINE
Self Test Fail OPER MODE = LINE BATT STATUS
Low Batt Volts BATT STATUS INV STATUS
High Batt Volts INV STATUS DPM STATUS
No Batteries DPM STATUS INPUT VOLTAGE 120V
Batt Temp Probe INPUT VOLTAGE 120V INPUT FREQUENCY 60Hz*
Line Isolation INPUT CURRENT INPUT CURRENT
Output Failure INPUT WATTS INPUT WATTS
Output Overload To Operation Normal OUTPUT VOLTAGE 89V To Single-step *Only visible when in
OUTPUT VOLTAGE 89V
Output 1 Tripped OUTPUT 1 CURR single-step mode
OUTPUT 1 CURR
Output 2 Tripped OUTPUT 2 CURR OUTPUT 2 CURR
Charger Failure OUTPUT WATTS OUTPUT WATTS
Input Failure PERCENT LOAD 80% OUTPUT VA 1060*
Inv Disconnected To Active Alarms CHARGER MODE = FLOAT
Back to Auto-Scroll PERCENT LOAD 80%
Inverter Temp BATT VOLTAGE 40.5V CHARGER MODE = FLOAT
Tap Fuse Fail BATTERY TEMP 37°C BATT VOLTAGE 40.5V
Config Error ENCLOSURE TEMP BATTERY TEMP 37°C
N+1 In Use CHARGER CURRENT 8.2A ENCLOSURE TEMP
N+1 Fault EST. BATT RUN CHARGER CURRENT 8.2A
12 EVENTS 65 MIN EST. BATT RUN
To
Single-step 12 EVENTS 65 MIN
To
Back to COMMS Info
Back to
Auto-Scroll
Operation Normal
COMMS INFO COMMS INFO
***ACTIVE ALARMS*** (Single-step Information)
Single-step Information (Auto-scroll Information)
CM 00:90:EA:12:34:56 CM 00:90:EA:12:34:56
Self Test Fail CPE 00:90:EA:12:34:57*
CPE 00:90:EA:12:34:57*
Low Batt Volts To CM 192.168.123.123
CM 192.168.123.123
High Batt Volts Single-step CPE 192.168.123.124*
CPE 192.168.123.124*
No Batteries CM Rx PWR -12.9 dBmV
CM Rx PWR -12.9 dBmV
Batt Temp Probe CM Tx PWR 34.5 dBmV
CM Tx PWR 34.5 dBmV
Line Isolation DN FREQ 300.000 MHz
DN FREQ 300.000 MHz
Output Failure UP FREQ 15.000 MHz
UP FREQ 15.000 MHz Back to
Output Overload MODEL DPM
MODEL DPM Auto-scroll
Output 1 Tripped SW xx.xx.xx.xx
SW xx.xx.xx.xx
Output 2 Tripped
Charger Failure * only shown in
Input Failure To Setup Menu Dual-IP configurations
Inv Disconnected Back to
Inverter Temp COMMS Info
Tap Fuse Fail
Config Error
N+1 In Use SETUP MENU SETUP MENU
N+1 Fault (Auto-scroll Information) (Single-step Information)

CODE VER = 7.01.0

CODEVER = 7.01.0 Pressing ENTER enables
To Help screens DEVICE ADDRESS = 1 DEVICE ADDRESS= 1 220GOLD the user to select the AlphaCell
for selected alarm Back to ALPHACELL=OTHER ALPHACELL = OTHER 220HPL-FT battery in the system.
Auto-scroll FLOAT V/C = 2.27 FLOAT V/C=2.27 220GXL Values for Float, Accept,
ACCEPT V/C = 2.40 ACCEPT V/C=2.40 210GXL Temp Comp and Battery
Output Overload TEMP COMP=5mV TEMP COMP=5mV 195GXL Capacity are automatically
Auto-scroll Information BATT CAPACITY = 100Ah BATT CAPACITY=100Ah 195GOLD selected.
Sample Active
Alarm 1. Output Short Ckt? BATTERY1 DATE # BATT STRINGS* 180GXL
BATTERY1 MHOS To Single-step BATT 1 DATE M/Y 165GXL
2. Too Much Load
MHO1 DATA 115HPL-FT
3. Chk Output Current BATT 2 DATE M/Y**
BATTERY1 LIFE 85GXL
BATTERY1 AGE
BATT 1 MHOS
70HPL-FT
MHO’s MIN LVL BATT 2 MHOS**
To Single-step MHO 1 DATE M/Y
MHO’s MAJ LVL
Help Screens MHO 2 DATE M/Y**
Back to Auto-scroll STANDBY TIME=65M Back Auto-scroll
STANDBY EVENTS=12 BATTERY 1 LIFE
Help Screens *Visible in Single-step
TOTAL RUN TIME=365D BATTERY 1 AGE
Output Overload SELF TEST = OFF BATTERY 2 LIFE**
Single-step Information TEST INTERVAL BATTERY 2 AGE** **Visible when “Number of Battery
Sample Active TEST INHIBIT
1. Output Short Ckt? MHO’S MIN LEVEL Strings” is set to 2.
Alarm % DISCHARGE
2. Too Much Load MHO’S MAJ LVL
TEST DURATION = 10M
3. Chk Output Current TEST COUNTDOWN
STANDBY TIME=65M
FREQ RANGE = 3.0Hz STANDBY EVENTS=12
PIM OPTION = YES TOTAL RUN TIME = 365D
RESET OUT 1 SELF TEST = OFF
RESET OUT 2 TEST INTERVAL
OVERCURRENT1 = 15.0A TEST INHIBIT
OVERCURRENT2 = 15.0A %DISCHARGE
RETRY DELAY = 60S TEST DURATION = 10M
RETRY LIMIT = 20 TEST COUNTDOWN
OVERCURRENT TOL = 3000
FREQ RANGE = 3.0Hz
SYSTEM FAN
HEATER MAT
PIM OPTION = YES
PS PRIORITY RESET OUT 1
TECH ID RESET OUT 2
INPUT I LIMIT OVER CURR 1 = 15.0A
SET DEFAULTS = NO OVER CURR 2 = 15.0A
SELECT LANGUAGE RETRY DLY = 60s LANGUAGE =
RETRY LMT ENGLISH
LEGEND OVER CURR TOL = 3000 SPANISH
Control Display Description To Accept New Data SYSTEM FAN* FRENCH
GERMAN
Selection returns to HEATER MAT*
Panel Symbol To Abort Single-Step PS PRIORITY*
Key Set-Up Menu TECHNICIAN ID*
INPUT LIMIT*
UP Arrow SET DEFAULTS
SELECT LANGUAGE
DOWN Arrow To Accept New Data
To
Program Mode
ENTER
Edit using
<ESC> ESCAPE
Float V/C = 2.27 V

Back to Single-step
Setup Menu

017-877-B1-001, Rev. A2 (03/2014) 43

 4.0 Operation, continued

4.4 Alarm Indications

In the event of a failure, the Active Alarm displays which alarms are active and how
to correct the alarm condition. Major alarms cause the red LED to flash (See Section
4.5).
• Press UP or DOWN to stop Auto Scroll. Arrows on the right-hand side of the
display text indicate which keys to press to display the next menu item.
• Press UP or DOWN to select the alarm of interest.
• Press ENTER to select the alarm and display diagnostic information. Press
ESCAPE to return to the alarm list.
NOTE:
If only one alarm is active, the alarm list is bypassed and diagnostic information for the single active alarm
displays.

A Help sub-menu provides possible remedies relating to the active alarm. To access
the Active Alarm Help sub-menu, scroll to the alarm of interest and press ENTER.
The diagnostic information initially auto scrolls. To enter manual scroll mode, press
either UP or DOWN. Press DOWN to scroll through the list of remedies.

Alarms are classified in two categories:

MAJOR Alarms are indications of a serious failure within the XM2-300HP , such as
a loss of output voltage or a failed battery charger. Any situation that causes output
failure is considered a Major Alarm. Major alarms require immediate action to correct
the failure. To correct major alarms, follow the Smart Display on-screen instructions.

MINOR Alarms indicate a less serious failure, such as defective dual RTS or loss of
utility power. Corrective action can be delayed for a short time. To correct, follow the
Smart Display on-screen instructions.

The alarm matrices on the following pages indicate the MAJOR/MINOR active
alarms, the probable cause, and troubleshooting items to check to correct the alarm
condition.

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 4.0 Operation, continued

4.4 Alarm Indications, continued

Major Alarms
Active Alarm Probable Cause of Alarm Corrective Action
Output voltage failed or batteries less than 1.85V/cell 1. CHECK BATTERIES
SELF TEST STATUS
during Selt Test. 2. CHECK INVERTER (Refer to Note1)
Predicted overall health of the inverter calculated by the 1. CHECK INVERTER
INVERTER STATUS
power supply’s proprietary algorithm. 2. REPLACE INVERTER
1. REMOVE SHORT CIRCUIT
OUTPUT OVERLOAD The output is overloaded or shorted. 2. REDUCE OUTPUT LOAD
3. REPLACE POWR SPLY (Refer to Note2)
Output 1 PIM hardware protection mode engaged and 1. REDUCE OUTPUT LOAD
OUTPUT 1 TRIPPED
is overloaded. 2. CHECK PIM SETTINGS
1. RESEAT INVERTER
Charger has failed or shutdown, possible battery over-
CHARGER FAILURE 2. PERFORM SELF TEST
temperature.
3. REPLACE INVERTER
Inverter heat sink has exceeded set temperature (Stand- 1. CHECK VENTILATION
INVERTER TEMP
by operations suspended until temp drops to safe level). 2. REPLACE INVERTER
The power supply is improperly configured and opera-
CONFIG ERROR 1. CHECK INVERTER MODULE
tion is suspended until error is corrected.
Predicted overall health of the batteries calculated by 1. CHECK BATTERIES
BATTERY STATUS
the power supply’s proprietary algorithm. 2. REPLACE BATTERIES
1. SHUTDOWN IMMINENT
LOW BATT WARNING Batteries dropped below 1.85 V/cell. 2. CHECK AC INPUT
3. CONNECT GENERATOR
1. CHECK CHGR SETTINGS
HIGH BATT WARNING Batteries raised above 2.50 V/cell.
2. REPLACE INVERTER
BATT DELTA MHO’S VERY Conductance delta major alarm threshold has been 1. CHECK ALARM THRESH
LOW exceeded. 2. REPLACE BATTERY
1. CHECK OUTPUT TYPE
OUTPUT FAIL Power Supply output has failed. 2. OUTPUT OVERLOADED?
3. CHECK INVERTER
AC plug is connected to the inverter. The potential for
LINE ISOLATION 1. REPLACE POWER SUPPLY (Refer to Note2)
backfeed exists.

Table 4-2, Major Alarms

NOTE:
Note 1: To clear a Latched Self-Test Fail Alarm, initiate and complete a successful self-test.
Note 2: Remove and replace XM2-300HP. Do not try to clear alarm or while in service.

017-877-B1-001, Rev. A2 (03/2014) 45

 4.0 Operation, continued

4.4 Alarm Indications, continued

Minor Alarms
Active Alarm Probable Cause of Alarm Corrective Action
1. CHECK AC INPUT
INPUT FAILURE Utility AC Input has failed 2. RESTORE AC INPUT
3. CONNECT GENERATOR
1. REDUCE OUTPUT LOAD
INPUT CURRENT LIMIT AC Input current exceeds threshold setting.
2. CHECK INPUT CURRENT LIMIT SETTING
Conductance delta minor alarm threshold has been 1. CHECK ALARM THRESHOLD
BATT DELTA MHO’S LOW
exceeded. 2. REPLACE BATTERY
1. CHECK CONNECTION
BATT TEMP PROBE Remote Temp Sensor (RTS) failed or is not connected.
2. REPLACE SENSOR
1. VERIFY BATTERY DATE
BATTERY AGING ALARM The battery is nearing the expected end of life.
2. CHECK DATE/TIME

Table 4-3, Minor Alarms

46 017-877-B1-001, Rev. A2 (03/2014)

 4.0 Operation, continued

4.5 Control Panel LEDs

Two front panel LEDs indicate the condition and status of the XM2-300HP.

The green Output LED, when lit, indicates the power supply is functioning normally
and supplying output AC to the load. A flashing output LED indicates a minor alarm
has been detected. If the Output LED is off, a major alarm has been detected.

The red Alarm LED flashes to indicate a major alarm has been detected. This state
clears when the alarm is no longer present. Under typical operating situations, the red
Alarm LED is off. This indicates normal power supply operation.

OUTPUT LED (green)

SOLID = Operation Normal

FLASHING = Minor Alarm
OFF = Major Alarm

OUTPUT FREQ BAT IN

90V 3.5A 60HZ 12V 120

ALARM LED (red)

FLASHING = Major Alarm

OFF = Minor Alarm
OFF = Operation Normal

Fig. 4-7, Smart Display LEDs

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 4.0 Operation, continued

4.6 Smart Display Glossary

Battery Capacity: The capacity of the battery strings attached to a particular XM2-300HP.
When batteries are not attached, the setting must be programmed to “0.” This disables standby
operations, including test mode, and disables the No Batteries Alarm. If batteries are attached,
then this setting should be programmed to the total rating of all the battery strings.
Battery Conductance (MHO’s) Reading: The battery conductance is measured in Siemens
and can be determined using a battery analyzer. This measurement is related to the internal
resistance of the battery and is useful in evaluating and maintaining the battery.
Battery Date Code: This is the battery’s date of manufacture and is used to determine the age
of the battery.
Battery Life Expectancy: The Manufacturer’s expected service life of the battery.
Battery Type: The AlphaCell battery type can be specified in the smart display (if not AlphaCell,
leave as default battery type, Other). If AlphaCell is selected, Accept, Float, Temp, Comp and
Battery Capacity is automatically selected. If Other, these parameters will need to be manually
set to the manufacturer’s recommended rating.
NOTE:
If AlphaCell is selected, Accept, Float, Temperature Compensation, and Battery Capacity are not displayed.

Charger Accept Voltage: Battery Accept charge voltage control in volts per cell. This voltage,
2.40Vdc (adjustable) per cell, is temperature compensated to ensure longer battery life. It
properly completes the charge cycle and is factory set for AlphaCell batteries. If another
manufacturer’s batteries are used, consult the battery manufacturer for Accept voltage levels.
Charger Float Voltage: Battery Float charge voltage control in volts per cell. The average is
approximately 2.27Vdc (adjustable) per cell. It is factory set for AlphaCell batteries. If another
manufacturer’s batteries are used, consult the battery manufacturer for Float voltage levels.
Charger Temperature Compensation: Battery charger temperature compensation control.
Programming this parameter to “0.0” disables temperature compensation. It is factory set for
AlphaCell batteries (5mV/cell). If another manufacturer’s batteries are used, consult the battery
manufacturer for Charger Temperature compensation ranges.
Date of Last Conductance (MHO’s) Reading: The date the last conductance test was
performed on the battery.
End of Battery Discharge (EOD): The point at which the battery is fully discharged (default
1.75V/C * 6 cells) and the power supply shuts off, preventing permanent damage to the
batteries.
Frequency Range Limit: AC input voltage frequency range limit. This limit establishes the
acceptable input frequency range outside of which standby operation is initiated.
Output 1 Overcurrent Trip level: Primary leg: Value of RMS current that causes an
overcurrent trip on the Output 1 + Output 2 protection relay after a specified delay. This limit is
linked to counter data item Overcurrent Tolerance Period. This parameter is only visible when
the Protective Interface Module (PIM) is installed.
Output 2 Overcurrent Trip level: Secondary leg: Value of RMS current that causes an
overcurrent trip on the Output 2 protection relay after a specified delay. This limit is linked to
counter data item Overcurrent Tolerances Period. This parameter is only visible when the
optional PIM is installed.
Major Conductance Alarm: The alarm issued when the battery conductance is below the
critical level. This is an indication the battery is near the end of its useful life.
Minor Conductance Alarm: The alert issued when the conductance of the battery has dropped
below the preset minor limit. This is an indication the battery is aging and may require close
observation.

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 4. 0 Operation, continued

4.6 Smart Display Glossary, continued

Overcurrent Tolerance Period: An output overcurrent condition is tolerated on either of
the PIM outputs for this amount of time. When this delay expires, the output protection relay
disables the output. This parameter is only visible when the Protective Interface Module (PIM)
is installed.
Power Supply priority: The Power Supply Priority is set by the service provider and identifies
the priority level of the unit at time of service if multiple service calls are issued simultaneously.
Reset Output 1, Reset Output 2: Programming this feature resets the corresponding output
in the event one or both outputs are tripped. Upon clearing the alarm, either manually or via
an automatic retry, the output(s) remain on. This parameter is only visible when the Protective
Interface Module (PIM) is installed.
Retry Delay: PIM option output fault retry interval timer. This is the period of time between
each attempt to restart an output connection. A value greater than 600 seconds disables the
automatic retry function. This parameter is only visible when the Protective Interface Module
(PIM) is installed.
Retry Limit: PIM fault retry count limit. This is the number of times the XM2-300HP attempts
to restart an output connection at the frequency specified by Retry Delay. Once the retry limit
is exceeded, attempts to restart the feeder occur indefinitely, once every 30 minutes. This
parameter is only visible when the Protective Interface Module (PIM) is installed.
Set Defaults: When programmed to YES, all the programmable data levels (except DEVICE
ADDRESS) are reset to the original factory settings.
Self Test: When programmed to YES, the XM2-300HP automatically starts a 10 second self-
test 30 seconds after initial start up
Standby Events: XM2-300HP standby events counter. This does not include self test events.
Use the Setup Menu to reset Standby Events to zero.
Standby Time: The total amount of time the XM2-300HP has operated in standby mode. This
does not include self test time and represents the sum total number of minutes of AC line failure
since the last time the counter was reset. Use the Setup Menu to reset Standby Time to zero.

NOTE:
Resetting factory defaults does not clear Standby Events or Standby Time.
Technician ID number: The Technician ID number is determined by the service provider and is
entered to record the service history of the unit.
Test Countdown: The number of days remaining before the next scheduled automatic self-test
initiates. This variable is programmable and you can select the day that the autotest sequence
will begin. This counter has no effect if test interval is set to 0.
Test Duration: Automatic self test duration timer. This sets the number of minutes the XM2-
300HP performs a battery maintenance cycle test. This timer applies to automatically or
manually initiated tests.
Test Discharge percentage: The depth of discharge allowed during a battery/inverter test and
is based on battery capacitance and power supply load.
Test Inhibit: Becomes active when programmed by the operator (or when the unit runs in
inverter mode for more than 5 minutes). The XM2-300HP delays the start of a scheduled self
test for seven days if the test countdown is less than seven days (See Section 4.4, Automatic
Performance Test for complete details).
Test Interval: Automatic self test control timer. The number of days between battery
maintenance cycle tests. Set this value to zero to disable automatic self test.
Total Run Time: The amount of time (in days) the power supply has functioned in any mode of
operation. This is not a resetable value.

017-877-B1-001, Rev. A2 (03/2014) 49

 4. 0 Operation, continued

4.7 Automatic Performance Test

Automatic Self-Test: The XM2-300HP can periodically perform an automatic self test
to verify the state of the battery and the inverter circuitry. The automatic test feature has
several programmable parameters that determine the frequency and duration of automatic
tests. In addition to automatic testing, you can manually put the XM2-300HP into test mode
by pressing ENTER and DOWN simultaneously. A running test may be halted manually by
pressing ENTER and DOWN a second time.
The test sequence process:
• Begins with a check to verify that battery is attached and the battery switch is OFF. If the
battery is discharged or not connected, the XM2-300HP does not attempt to operate in
inverter mode, preventing a drop of the load.
• Next, the XM2-300HP switches to standby mode for a pre-programmed period.
Successful completion of a test sequence indicates the XM2-300HP is operating normally
in standby mode, the battery voltage did not drop below a preset threshold, and the
output was stable throughout the test. Failure of test is indicated by a Self Test Fail alarm,
which can be cleared by subsequently running a successful test for at least one minute.
Test Control: You can initiate a manual test (or a running test may be halted) at any time
by pressing ENTER and DOWN simultaneously or by changing the Self Test switch via the
front panel interface or status communications. You can also start a self test via the status
monitoring card.
To prevent an automatic test scheduled to occur in the next week, issue a Test Inhibit
command. This command is useful if periodic maintenance of the power supply is scheduled
close to the next scheduled automatic test.
This control feature may also be used when inclement weather is expected that might cause
a utility failure. The Test Inhibit command only affects an automatic test scheduled to run
in the next seven days. Multiple issues of the Test Inhibit command result in the deferral of
the next automatic test until at least seven days after the last request. This command has
no affect if an automatic test is not scheduled to take place in the next week. Starting a test
manually overrides the Test Inhibit command.
The automatic test feature is on by default. To turn auto-test off, change Test Interval to 0
days in the Setup Menu. Auto-test may be enabled at any time by changing the test interval
to any numerical value (excluding “0”). The default test interval is 30 days.
Test Countdown: Indicates a pending automatic test.
Test Duration: The Test Duration is adjustable to meet customer requirements. Exercise
caution when increasing the parameter because long self tests compromise the standby
capability during, and shortly after, the test.
Standby Time and Standby Events: Counters that are not incremented during XM2-300HP
self tests.

50 017-877-B1-001, Rev. A2 (03/2014)

 4.0 Operation, continued

4.8 Providing Power via Portable Generator or Inverter

In the event of an extended utility failure, an external AC or DC power supply can provide
backup power to the system. This backup power enables the power supply to continue
charging the batteries ensuring interrupted service to the network. Follow the documentation
and connection procedures listed below.

4.8.1 AC Powering
Should it become necessary to power the CATV system with a portable AC generator,
truck-mounted AC generator or truck-mounted inverter, follow the procedures below
for the protection of service personnel and powering system equipment.

Connection Procedure:

1. Read the Smart Display to determine if there is output power to the system. If
there is still power to the system, check the battery voltage on the Smart Display:

• If the battery voltage is greater than 11.5Vdc then approximately one hour
remains to complete the changeover to generator power before the cable
system loses power to its customers.

• If the battery voltage is less than the previous numbers, move rapidly as
there is not much time until the system fails. However, exercise caution as
there are dangerous voltages in the system that can shock you or damage
the cable amplifiers.

2. Verify the AC Input breaker from the utility powering system is in the OFF
position. This ensures that if power returns suddenly, you will not experience a
surge in power. This also ensures when you connect the generator it will not put
AC voltage back onto the power lines.

3. Properly ground the generator by connecting a #6 AWG wire from the grounding
lug on the output panel of the generator to either a driven ground rod or the
strand ground on the pole to which the power supply is mounted. If working with
a ground-mounted power supply, locate the grounding point inside the enclosure
and clamp on to that point.
CAUTION!
Grounding the generator is mandatory for safety and for proper operation of the power supply.

4. After the generator is properly grounded, unplug the power supply from the
convenience outlet inside the enclosure and plug the power supply input cable
into the generator output. Use an NEC or UL approved extension cord.

5. Start and operate the generator according to the generator operation manual.

6. If the generator kilowatt rating is twice the Watts used by the power supply
indicated on the Smart Display, leave the battery breaker on and the generator
will charge the batteries. If the generator fails, the power supply will continue to
provide battery backup. If the generator output is not approximately twice the
Watt rating indicated on the Smart Display, switch the battery switch off to reduce
the load on the generator if battery backup of the system is unavailable.

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 4.8 Providing Power via Portable Generator or Inverter, continued
4.8.1 AC Powering, continued
7. In either case, after the power from the generator is applied to the power supply,
use the Smart Display to increase the Frequency Input Tolerance to ±6Hz from the
normal ±3Hz, inhibiting the power supply from switching to battery backup if the
generator occasionally does not operate on the proper frequency. It is not uncommon
for smaller (4 kilowatt or less) sized generators to get “off frequency” due to the step
loading of the power supply.

WARNING!
Ground the vehicle before operating a truck inverter or truck-mounted generator. Failure to
do so places service personnel at risk for electric shock.

4.8.2 Using a Truck-mounted Inverter or Generator

To use a truck-mounted inverter or generator follow the steps listed in Section
4.8.1. with the additional step of grounding the truck. Run the ground wire from an
unpainted point on the truck chassis to either a driven ground rod or strand ground
to complete the grounding circuit. The rubber tires on the truck insulate it from being
grounded in all but the most exceptional circumstances.

52 017-877-B1-001, Rev. A2 (03/2014)

 4.0 Operation, continued

4.9 Resumption of Utility Power

WARNING!
Use caution when disconnecting and reconnecting a generator to utility power. Dangerous
voltages are present.

CAUTION!
Exercise care to ensure that both powering systems are not connected at the same time, or
damage to the power supply and the generator may result.

1. Before turning on the AC voltage input breaker, use a voltmeter to verify the input voltage
is within specifications.

2. When the proper voltage is present, verify the battery voltage indicated on the Smart
Display is greater than 10.5Vdc. Disconnect the power supply from the generator output
and plug the power supply input cord into the convenience outlet within the enclosure.
The power supply operates on battery backup for this short period of time, but exercise
caution during this changeover as the grounding circuit to the power supply is broken.
If the battery is at or below the low voltage cutoff, then the power supply will NOT trans-
fer to battery back up and there will be a momentary power outage to the cable system
while you make this changeover.
3. Turn on the AC input power.

4. Shut down the generator and remove the grounding system.

017-877-B1-001, Rev. A2 (03/2014) 53

 5.0 XM2-300HP Maintenance
A routine maintenance program, performed every three to six months, ensures the XM2-300HP will
provide years of trouble-free operation.
Good battery care is the first step in any power supply maintenance program. In addition to voltage
checks, visually inspect the batteries for signs of cracking, leaking or swelling.
To aid in quick identification and tracking of voltages in the maintenance log, number the batteries
inside the enclosure using labels or masking tape. Batteries are temperature sensitive and
susceptible to overcharging and undercharging. Since batteries behave differently in the winter than
in the summer, Alpha’s battery chargers automatically compensate for changes in temperature by
adjusting float and accept charge voltages.
CAUTION!

• The XM2-300HP must be serviced by qualified personnel.

• Use heavy gloves when handling an XM2-300HP that has recently been taken out of service.
The transformer generates heat that may cause burns if handled with bare hands.

• Alpha Technologies is not responsible for battery damage due to improper charger voltage
settings. Consult the battery manufacturer for correct charger voltage requirements.

• When removing batteries, ALWAYS switch the battery switch off before unplugging the battery
connector.

• Always wear safety glasses when working with batteries.

5.1 System Information

Observe and record the following system information from the Operation Normal and
Additional Information menus in the maintenance log in Section 5.8.

Operation Normal: Input Voltage Output 2 Voltage (Only with factory-installed PIM option)
Output 1 Voltage Output 2 Current (Only with factory-installed PIM option)
Output 1 Current Standby Events
Battery Voltage Charger Mode
Standby Time Operation Mode
Battery Temperature Charger Current
Input Frequency Output Watts
Output VA Percent Load

Comms Status/Menu: CM CPE

CM MAC CPE MAC
CM Version DSM Version
CMTX CMRX

54 017-877-B1-001, Rev. A2 (03/2014)

 5.0 XM2-300HP Maintenance, continued

5.2 Battery Charger Voltage

The advanced three-stage charging features of the XM2-300HP are completely self-
monitoring. During normal power supply operations, the power supply continuously verifies
the operating condition of the battery charger. If, for any reason, the battery charger fails, a
Charger Fail alarm displays on the Smart Display. No operator voltage checks are required.

5.3 Battery Terminals and Connecting Wires

• Check each battery terminal and connection.
• Verify hardware is clean and the crimped connectors are tight. Terminal connectors
should be torqued and re-torqued to the battery manufacturer’s recommended
specifications.
• If there is an “in-line” fuse in the battery cable, check the fuse holder and fuse.
• Verify the terminals are properly protected with an approved battery terminal corrosion
inhibitor such as NCP-2.
• Record date of maintenance in the maintenance log.

NOTE:
Whenever the battery breaker is turned off, or the batteries are not connected, the XM2-300HP automatically
reports a No Batteries alarm. This is a built in safety feature. The unit does not attempt inverter operations,
either standby or test, during a No Battery alarm.

5.4 Output Voltage

Observe Output voltages using the Smart Display. Record the voltages in the maintenance
log.

5.5 Output Current

With the XM2-300HP in normal operating mode observe the Smart Display Output Current.
The value of output current is dependent on the total amount of load connected to the power
supply. Record the current in the maintenance log.

5.6 Check Output Connections

Inspect the XM2-300HP output connectors to prevent problems that may be caused by
improper connector engagements. A good inspection consists of a careful visual inspection.

5.6.1 Visual Inspection

1. Unplug and inspect the XM2-300HP output connections, using the Service
Power Supply to safely bypass the XM2-300HP.

2. Remove the AC and DC power sources from the XM2.

3. Carefully inspect the separated halves of each connector for signs of abnormal
heating, such as a deformed housing or other damage.

017-877-B1-001, Rev. A2 (03/2014) 55

 5.0 XM2-300HP Maintenance, continued

5.7 Inverter Module Maintenance

1. Carefully remove the inverter module assembly (see Section 2.3, Inverter Module
Removal and Installation).

2. Inspect the inverter module for signs of dust or corrosion.

CAUTION!
Circuit boards are static-sensitive and must be handled with care.

3. Inspect ventilation holes to verify they are clear of obstruction from debris or other
equipment.

4. Reinstall the inverter module (see Section 2.3 Inverter Module Removal and Installation)
and test the XM2-300HP for proper operation (see Section 4.1, Start-up and Test).

CAUTION!

If the XM2-300HP fails the following test, there will be a loss of power to the load without the use of
a Service Power Supply. Do not perform the next test step if the power supply or battery is suspect,
or the load is at a critical stage.
5. If the XM2-300HP passes all previous tests (e.g. Battery Load Test, Self Test):

• Turn off the utility input breaker to remove input power. The XM2-300HP will go into
standby operation.

• Verify there is no interruption to the output.

• Observe the battery voltage reported on the Smart Display. If battery voltage drops
below 11.5Vdc, reapply utility power immediately. After five minutes reapply utility
power. The power supply then transfers back to Operation Normal, clears any alarms
and starts the battery charger (BULK mode, if needed). This test adds standby events
and time to the event counter.

56 017-877-B1-001, Rev. A2 (03/2014)

 5.0 XM2-300HP Maintenance, continued

5.8 Maintenance Log

Battery Maintenance
Battery 1 Battery 2
Battery Manufacturer
Date Code/Lot Number
Terminal Check
Voltage (Unloaded)
Voltage (Loaded)
Mhos level (Date / Date) / /

XM2-300HP Maintenance
Model Number
Serial Number

Operation Normal
Input Voltage
Output (1) Voltage
Output (2) Voltage
Output (1) Current
Output (2) Current
Battery Voltage
Standby Events
Standby Time
Charger Mode
Operation Mode
Battery Temperature
Charger Current
Input Frequency
Output Watts
Output VA
Percent Load

Communications Status
CM
CM MAC
CM Version
CMTX
CPE
CPE MAC
DSM Version
CMRX

Commissioning
Service Technician
Date Serviced

017-877-B1-001, Rev. A2 (03/2014) 57

 6.0 Return and Repair Information
In the event you need to return the power supply to Alpha Technologies for service, a Return Material
Authorization (RMA) form must accompany the unit. The form can be found at Alpha’s Web site
(www.alpha.com/rma). Follow the instructions contained in the form to obtain an RMA. Once an RMA
number has been issued, pack the unit per instructions and return to the service center assigned by
Alpha Technologies. Or, if preferred, contact Alpha Technologies at (800) 322-5742 for assistance.

NOTE:
Any information pertaining to the nature of the power supply failure or problem, along with a copy of the power
supply’s maintenance log, should be included with the returned XM2-300HP.

58 017-877-B1-001, Rev. A2 (03/2014)

 6.0 Return and Repair Information, continued

6.1 Emergency Shutdown

The XM2-300HP contains more than one live circuit. During an emergency, utility power
can be disconnected at the service entrance or main electrical panel to protect emergency
personnel. However, power is still present at the output. To prevent the possibility of injury to
service or emergency personnel, always follow this procedure to safely shutdown the power
supply.
Emergency Shutdown Procedure:
• STEP 1: Unplug the Battery Input Cable.
• STEP 2: Unplug the AC Input Line Cord from the service entrance.
• STEP 3: Disconnect both the Output 1 and Output 2 connections.

3
2

Fig. 6-1 Emergency Shutdown

017-877-B1-001, Rev. A2 (03/2014) 59

 7.0 Specifications
The following tables show the electrical, mechanical, and physical specifications for the various
models of the XM2-300HP power supply.

XM2-300HP XM2-300CE-HP
ELECTRICAL INPUT
Input Voltage +10%/-15% of nominal +10%/-15% of nominal
Input Frequency 60Hz ± 3% 50Hz ± 3%
Input Power Factor at Nominal 0.9 0.9
Input Line Voltage 120 230
Low Line Voltage 102 195
High Line Voltage 132 253
Input Current (max) 6 4
Input Frequency (±3%) 60 50
OUTPUT
Output Power 300W 300W

Output Voltage 60 / 87V 63Vac

Output Current 5/3.5 5

Output Voltage ±5% ±5%

Regulation

Inverter Output ±0.1% ±0.1%

Frequency

Output Current Limit 150% of max. output rating 150% of max. output rating

Inverter Transfer Time <4ms <4ms

Efficiency 93% Line Mode 93% Line Mode

86% Inverter Mode 86% Inverter Mode

PIM Option 2 outputs @ 3.5-5A 2 outputs @ 1-5A

Smart Display Std 2x20 backlit LCD Std 2x20 backlit LCD

BATTERY
Battery Voltage 12Vdc 12Vdc

Low Voltage Cutout 10.5Vdc 10.5Vdc

Float Voltage 13.6Vdc nominal 13.6Vdc nominal

Equalize Voltage 14.4Vdc nominal 14.4Vdc nominal

Temp Compensation 0.0 to 0.005Vdc/C/C° 0.0 to 0.005Vdc/C/C°

Current Charger (max) 10A 10A

Typical Recharge Time 12Hr w/100Ah battery 12Hr w/100Ah battery

MECHANICAL
Chassis Dimensions 8.5 x 9.75 x 8.0 8.5 x 9.75 x 8.0
W x H x D(in/mm) 216 x 248 x 203 216 x 248 x 203

Shipping Weight (lb/Kg) 23/10.4 25/11.3

Inverter & Connections Front panel access Front panel access

ENVIRONMENT
Operating Temperature -40°C to +55°C -40°C to +55°C

0 to 90% 0 to 90%
Humidity
Non-condensing Non-condensing

Table 7-1, XM2-300HP Power Supply Specifications

60 017-877-B1-001, Rev. A2 (03/2014)

 7.0 Specifications, continued

7.1 Safety and EMC Compliance

North American Product Compliance

Safety (NRTL/C) UL1778 and CSA C22.2 No.107.1, CSA C22.2 No. 107.3
UL/CSA 60950-1
Electromagnetic Compatibility (EMC): FCC Part 15, sub-part B, Class B (when installed in Alpha
enclosure)

European Union Product Compliance

Safety (CE)
Low Voltage Directive 2006/95/EC
Technical Standards EN 62040-2 Category 1 (when installed in Alpha enclosure),
EN 60950-1
EN 50083-2:2006 CATV EMC (when installed in Alpha
enclosure)
Electromagnetic Compatibility (EMC)
EMC Directive 2004/108/EC
Technical Standards EN 62040-2 Category 2

ATTENTION:
A separate product specification document can be supplied for models not covered in this manual.

017-877-B1-001, Rev. A2 (03/2014) 61

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Fax: +852 2199 7988 Tel: +357 25 375 675
Fax: +357 25 359 595

Visit us at www.alpha.com

 ue to continuing product development, Alpha Technologies reserves the right to change specifications without notice.
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Copyright 2014 Alpha Technologies. All Rights Reserved. Alpha® is a registered trademark of Alpha Technologies. 017-877-B1-001, Rev. A2 (03/2014)