KEMBAR78
ISM Module 1 Part 2 | PDF | E Commerce | Business Economics
Scribd
Upload
56 views19 pages

ISM Module 1 Part 2

E-business encompasses all business processes conducted over a computer-mediated network, including e-commerce, e-marketing, and e-operations. E-commerce specifically refers to the buying and selling of goods and services over the internet, involving various transaction types and perspectives. While it offers advantages such as reduced prices and global reach, it also faces challenges like security concerns and customer trust issues.

Uploaded by

monishamoni2310
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
56 views19 pages

ISM Module 1 Part 2

E-business encompasses all business processes conducted over a computer-mediated network, including e-commerce, e-marketing, and e-operations. E-commerce specifically refers to the buying and selling of goods and services over the internet, involving various transaction types and perspectives. While it offers advantages such as reduced prices and global reach, it also faces challenges like security concerns and customer trust issues.

Uploaded by

monishamoni2310
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 19

E-BUSINESS

“E-business includes any process that a


business organisation conducts, business
over a computer mediated network.”
—ICT
E – Marketing

E- Business
E – Commerce

E - Operations
Characteristic
s of E-
Collaborative product development

Business
Collaborative planning, forecasting and
replenishment

Procurement and order management

Operations and Logistics


E business
framework
02 E - COMMERCE
E – commerce comprises core business processes
of buying and selling goods, services and information
over the internet
E - COMMERCE
Electronic commerce coomonly known as e-
commerce denotes different types of transactions
involved in commercial activities.
It contains both organisational and individual
activities which include the processing and
transmission of digitised data as text, pictures,
sound and video.
It is a combination of communication services,
data managemetn and security mechanisms
which provides a platform for organisations where
they can share information about the selling of
goods and services.
E - COMMERCE
Electronic commerce can be defined from
following perspectives:
1. Communication perspective
2. Business process perspective
3. Service perspective
4. Online perspective
Features of electronic commerce
01 02 03
Information density and
Ubiquity Universal standards
richness

04 05 06
Global reach Interactivity Personalisation
Framework of e- commerce
E- commerce models

Business-to consumer(B2C) Consumer-to-consumer (C2C)

Business-to-business(B2B) Consumer-to-business(C2B)
Business-to conusmer E-commerce

Despite being red, Mars is


a cold place

Venus has a beautiful


name, but it’s terribly hot

Mercury is the closest


planet to the Sun

To modify this graph, click on it, follow the link, change the
data and paste the resulting graph here, replacing this one
Business-to-Business E-commerce
Consumer-to-consumer E-commerce
Consumer-to-business E-commerce

Customer Business

ISP ISP

Internet

ISP ISP

Customer Business

catalogue Auctions

Escrow
E-COMMERCE

Advantages to Advantages to
customers business
Reduced prices Increased potential
Global market place market share
Any time access Low cost advertising
More choices Low barriers to entries
Quicker delivery Strategic benefit
Relevant information Global reach
DISADVANTAGES OF E-COMMERCE

Technical Non technical


limitations limitations
Lack of security Initial cost
Low bandwidth Security and privacy
Difficulty in integrating Lack of trust and user
e commerce resistance
Not all customers have Lack of touch and feel
access to internet Customer relations
problems
Corporate vulnerability
Legal issues
Applications of e-commerce

Electronic banking Electronic trading Electronic learning

Electronic recruitment Electronic publishing Electronic healthcare

Electronic retailing Electronic auctions Electronic insurance


Successful e-commerce companies

Amazon Flipkart Snapdeal

Myntra Ebay Jabong

Homeshop 18 Shopclues Dealsandyou

You might also like