TESLA Case Reference Material
TESLA Case Reference Material
1259927628
REV: OCTOBER 6, 2017
FRANK T. ROTHAERMEL
Tesla, Inc.
October 2, 2017. As he took a sip from the Monster low-carb energy drink, Elon Musk
glanced at his computer screen to look at real time production run data for the newly
introduced Model 3. He was distraught by what he saw. Musk had promised that Tesla
would build 1,500 vehicles of its newest car model in the third quarter of 2017, and then
ramping up production to 5,000 Model 3 vehicles per week in the fourth quarter (for a total
of 65,000 cars). The reality: the maker of all-electric vehicles barely managed to build 260
vehicles of the new Model 3 in the entire third quarter.1 The poor result is a huge
disappointment.
Much like with a prior model in 2015 – the Model X – Tesla had missed production
targets by a wide margin. He knew it would be a tough call with investors the next morning.
How could Tesla manage to satisfy the 500,000 pre-orders Tesla had received for its Model
3? Not only would investors want to know an answer to this question, but Musk knew all
too well that what he predicted a few weeks ago during a launch event of the Model 3: “It’s
an amazing car, but we’re going to go through at least six months of manufacturing hell.” 2
Now he wondered whether six months of “manufacturing hell” would turn into years of
purgatory...
In 2017, Tesla, Inc. boasted a market capitalization of some $60 billion, an appreciation of
more than 1,300 percent over its initial public offering price in 2010 (Exhibit 1). Indeed,
Tesla had become the most valuable American car maker, ahead of both, GM and Ford. In
comparison, GM made some 10 million vehicles in 2016, while Tesla made less than one
percent of GM’s volume, selling some 76,000 cars.
As he looked over the production data, Musk also reminded himself of the company’s
strategy he announced just a year earlier. In 2016, ten years after Tesla’s initial “secret
strategy,” Elon Musk had unveiled the second part of his master plan for the company
(“Master Plan, Part Deux”) to continue the pursuit of its vision “to accelerate the advent of
sustainable energy.” 3 Again, Tesla’s CEO and co- founder Elon Musk detailed a set of stretch
goals:
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1. Create stunning solar roofs with seamlessly integrated battery storage.
2. Expand the electric vehicle product line to address all major segments.
3. Develop a self-driving capability that is 10 times safer than manual via massive fleet
learning.
4. Enable your car to make money for you when you aren’t using it.
Professor Frank T. Rothaermel prepared this case from public sources. This case is
developed for the purpose of class discussion. This case is not intended to be used for any
kind of endorsement, source of data, or depiction of efcient or inefcient management.
All opinions expressed, and all errors and omissions, are entirely the author’s. ©
Rothaermel, 2017.
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Tesla Motors, Inc.
In the updated strategy, Step 1 leverages the 2016 acquisition of SolarCity. Tesla, Inc.—an
American manufacturer of all-electric cars—has morphed into one of the first fully
integrated sustainable energy companies, combining energy generation with energy
storage, while providing zero-emission vehicles. Tesla provides energy generation via
innovative solar roofs from SolarCity that look like regular shingles, but cost less, all
things considered, and last longer. Tesla also offers its Powerwall to residen- tial
consumers, which allows customers to store the solar energy captured on their roofs for
later use. Energy generation, therefore, becomes decentralized. This implies that
consumers can generate and use energy without being dependent on any utility, and can
sell back excess energy to utilities. Indeed, consumers will generate not only energy for
the use of their Tesla cars but also enough to cover the energy needs of their entire
house.
In Step 2, Elon Musk is planning to expand the lineup of Tesla’s electric vehicles to address
all major segments, including pickup trucks, buses, and heavy-duty semis. In Step 3, Tesla
is aiming to further develop the self-driving capabilities of its vehicles. The goal is to
make self-driving vehicles 10 times safer than manual driving, and thus being able to
offer fully autonomous vehicles.
Fully autonomous driving capabilities are required for Tesla to fulfill Step 4 of the new
master plan: Turn your car into an income-generating asset. Musk’s goal is to offer an
Uber-like service made up of Tesla vehicles, but without any drivers. On average, cars
are used less than three hours during a day. The idea is that an autonomous-driving Tesla
will be part of a shared vehicle fleet when the owner is not using their car. This will
drastically reduce the total cost of ownership of a Tesla vehicle, and it will also allow
pretty much anyone to ride in a Tesla because of the sharing economy.
At the age of 17, Elon Musk left his native South Africa (in 1989) to avoid being
conscripted into the army. Says Musk, “I don’t have an issue with serving in the military
per se, but serving in the S o4 uth African army suppressing black people just didn’t seem
like a really good way to spend time.” He went to Canada and subsequently enrolled in
Queen’s University in 1990. After receiving a schol- arship, Musk transferred to the
University of Pennsylvania. He graduated in 1995 with bachelor’s degrees in both
economics and physics and then moved to California to pursue a PhD in applied physics
and material sciences at Stanford University.5
After only two days, Musk left graduate school to found Zip2, an online provider of
content pub- lishing software for news organizations, with his brother, Kimbal Musk.
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Tesla Motors, Inc.
Four years later, in 1999, computer-maker Compaq acquired Zip2 for $341 million (and
was in turn acquired by HP in 2002).
Not one to stand still, Elon Musk moved on to co-found PayPal, an online payment
processor. In 2002, eBay acquired PayPal for $1.5 billion, netting Musk $175.5 million for
his 11.7 percent share of the company. Although it was financially lucrative, Musk still
harbors resentment about this deal. He feels that letting eBay acquire PayPal sold short
the company’s potential, dooming it to a future as a niche tool rather than a launch
pad for a full-fledged, online financial institution.
Musk describes himself as an “engineer and entrepreneur who builds and operates
companies to solve environmental, social, and economic challenges.”6 He is now
leading firms on three different
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fronts: electric cars, renewable energy, and space exploration. At one point, Elon Musk led
three com- panies simultaneously: Tesla, SolarCity, and SpaceX.
SpaceX, still privately held, sends commercial satellites into orbit at a quarter of the cost of
that of competitors and government space agencies such as NASA. In May 2012, SpaceX’s
Dragon spacecraft attached to the International Space Station, exchanged cargo payloads,
and returned safely to Earth. Until then, only governments had accomplished this
technically challenging feat. In the meantime, SpaceX has taken over resupply missions to
the International Space Station, has begun collaborating with NASA on a mission to Mars,
and is working with Boeing to develop a market for commercial space passengers.7
Since Musk took over engineering responsibilities, he has managed to build a rocket that
can be launched into space, and then the rocket returns itself safely to Earth—an astonishing
engineering feat. By 2017, Musk had proven that costs of exploring and colonizing space
could be lowered dramatically by successfully launching and recovering rockets. SpaceX was
now able to reuse its rockets, as dem- onstrated in some high-profile successes with its
Falcon 9 rockets. The Hawthorne, California space company, therefore, took a big step
forward to make Elon Musk’s dream a reality—to colonize Mars, and thus make the human
species multi-planetary to avoid likely extinction.
Musk indeed has a large profile already and has been described as “Henry Ford and Robert
Oppenheimer in one person,” as well as “Tony Stark, the eccentric inventor better known
as Iron Man.”8, 9 In fact, Musk made a cameo appearance in Iron Man 2. In line with his movie
avatar, the real- live Elon Musk plans to retire on Mars.10
Tesla, Inc. (TSLA) was founded in 2003 in San Carlos, California as an automobile company
dedi- cated to developing electric vehicles. The company is named in honor of 19th
century engineer and physicist, Nikola Tesla. Tesla Motor’s original design of its electric
motors used the AC current concept first introduced by Nikola Tesla in 1882. The Serbian-
born inventor was a contemporary of Thomas Edison. Indeed, Edison, the prolific inventor
of the light bulb, phonograph, and the moving picture (movies), was at one-point Tesla’s
boss. The two geniuses fell out with one another and feuded for the rest of their lives. Edison
won the famous “War of Currents” in the 1880s (DC vs. AC), and cap- tured most of the
limelight. Elon Musk is partly driven by restoring Nikola Tesla’s reputation as the great
inventor that he was, an honor that eluded him for the most part during his lifetime.11
Tesla Motor’s co-founder Elon Musk was also one of its first investors, putting up $7 million
ini- tially, and later an additional $30 million out of his personal fortune. Tesla held a design
contest for the styling of its first product: The Roadster, code-named “Dark Star.” Lotus Cars,
a British manufac- turer, won the contest and jointly engineered and manufactured the new
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Tesla Motors, Inc.
vehicle with Tesla Motors, as it was then known. Lotus was a natural partner for this project
because of its experience and expertise in building its own line of sports and racing cars. In
fact, the Tesla Roadster was modeled using the Lotus Elise as a template. The partners
designed the Roadster’s chassis using Lotus software tools and was manufactured by the
Norwegian company that built the Elise.
In December 2006, Time magazine hailed the Tesla Roadster as the best invention of the
year in the transportation category. In 2007, Musk was named “Entrepreneur of the Year”
by Inc. magazine. In the
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same year, however, it became clear that sales were not enough to sustain business; the
company was bleeding money. After combing through Tesla’s financial situation, Musk
found that Tesla was losing
$50,000 on each car sold. CEO, Martin Eberhard had led investors to believe that the
manufacturing of the Roadster cost only $65,000 per car, which appeared to justify the
$92,000 sticker price. Musk found that it cost Tesla $140,000 just for the parts,
subassemblies, and supplies to make each vehicle, and that the Roadster could not even
be built with Tesla’s current tools. He also discovered major safety issues with the
existing design. Completely taken aback by the messy state of affairs, Musk commented,
“We should have just sent a $50,000 check to each customer and not bothered making
the car.”12
Consequently, Musk fired Martin Eberhard and took over the engineering himself.
Almost every important system on the car, including the body, motor, power electronics,
transmission, battery pack, and HVAC, had to be redesigned, retooled, or switched to a
new supplier. Such dramatic changes were necessary to get the Roadster on the road at
something close to the published performance and safety specifications, as well as to
cut costs to make it profitable.13
By 2008, Tesla Motor was finally able to relaunch an improved version of its Roadster,
and thus fulfill the first step of its initial strategy laid out two years earlier.
Over the past decade, Tesla executed this strategy. In 2008, Tesla completed Step 1 as it
introduced its first car: The Roadster, a $110,000 sports coupe with faster acceleration
than a Porsche or a Ferrari. Tesla’s first vehicle served as a prototype to demonstrate
that electric vehicles can be more than mere golf carts. Tesla thus successfully
completed Step 1 of the master plan.
In Step 2, after selling some 2,500 Roadsters, Tesla discontinued its production in 2012
to focus on its next car: The Model S, a four-door family sedan, with a base price of
$73,500 before tax credits. The line appeals to a somewhat larger market and thus allows
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for larger production runs to drive down unit costs. The Model S received an outstanding
market reception. It was awarded not only the 2013 Motor Trend Car of the Year, but
also received the highest score of any car ever tested by Consumer Reports (99/100).
Tesla manufactures the Model S in the Fremont, California factory it purchased from
Toyota. By the end of 2016, it had sold around 125,000 of the Model S worldwide.
Hoping for an even broader customer appeal, Tesla also introduced the Model X, a
crossover between an SUV and a family van with futuristic falcon-wing doors for
convenient access to second- and third-row seating. The $100,000 starting sticker price
of the Model X is quite steep, however; thus, limiting mass-market appeal. The Model X
premium editions, for instance, range from $132,000
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Tesla Motors, Inc.
to $144,000. Technical difficulties with its innovative doors delayed its launch until the fall
of 2015. Combining sales of both the Model S and the Model X, Tesla sold 50,658 vehicles
in 2015, 76,297 vehicles in 2016, and for the first three quarters in 2017, it sold 73,227
vehicles. In total, Tesla sold a bit over 200,000 vehicles since 2015. In comparison, GM sold
10 million vehicles in 2016 alone.
Tesla has now reached Step 3 of its original master plan. In 2017, Tesla delivered the
company’s newest car: The Model 3, an all-electric compact luxury sedan, with a starting
price of $35,000 (and up to $60,000 fully loaded. Tesla received some 375,000 preorders
within three months of unveiling its model. Many of the want-to-be Tesla owners stood in
line overnight, eagerly awaiting the opening of the Tesla stores to put down a $1,000
deposit to secure a spot on the waiting list for the Model 3, a car they had never even
seen, let alone taken for a test drive. By the time Tesla delivered the first 30 cars of its
new Model 3 (to Tesla employees for quality testing and appreciation of their hard work),
the California car maker had received over 500,000 preorders. This customer enthusiasm
amounted to $500 million in interest-free loans for Tesla. Tesla hopes to sell 500,000
total vehicles by the end of 2018. To accomplish this ambitious goal, Musk also promised
that Tesla would increase its annual production from 50,000 in 2015 to one million
vehicles a year by 2020.
Noteworthy is also that Tesla has not spent a single dollar on marketing or advertising
to date. The Tesla brand has a cult following not unlike Apple in its early days; indeed,
several marketing professionals have created pro-bono Tesla ad campaigns and uploaded
them on YouTube to show their enthusiasm for the company’s vision.
Step 4 of Musk’s initial master plan for Tesla aims to provide zero-emission electric power
genera- tion options. To achieve this goal, Tesla acquired SolarCity, a solar energy company,
for $2.6 billion in the fall of 2016.15 With the acquisition of SolarCity, where Musk is also
chairman and an early inves- tor, Tesla, Inc. is the world’s first fully integrated clean-tech
energy company, combining solar power, power storage, and transportation. In the process,
Tesla’s mission also changed from “to accelerate the advent of sustainable transportation”
to “accelerate the advent of sustainable energy,” thereby cap- turing the vision of a fully
integrated clean-tech energy company.
Step 5: “Don’t tell anyone”—thus the cheeky title of Elon Musk’s original blog post: “Tesla’s
Secret Strategy.”
Along the way, Tesla completed an initial public offering (IPO) on June 29, 2010, the first IPO
by an American automaker since Ford in 1956. On the first day of trading, Tesla’s shares
closed at $23.89 and generated $226.1 million for the company.16 By 2017, Tesla, Inc.’s
market cap was roughly $60 bil- lion, or over 1,300 percent higher than at the IPO date,
outperforming both the Dow Jones Industrial Average (as a gauge for the wider stock
market) as well as the NASDAQ-100 (as an indicator of the tech sector) by a wide margin
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(Exhibit 1). Despite significant future growth expectations reflected in the Tesla’s stock price
appreciation, the company is still losing a significant amount of money: $900 million in 2015
and $675 million in 2017 (Exhibit 2 provides an overview of Tesla’s key financial data, 2012–
2016). In March of 2017, Tencent, the Chinese owner of WeChat, paid $1.8 billion for a five
percent stake in Tesla.
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his team wowed the skeptical Daimler executives by modifying an off-the-shelf Daimler
Smart car into an all-electric vehicle in only six weeks.18 The collaboration deepened in
February 2012, when Tesla released the following statement: “We are also pleased to
announce the start of a development program with Daimler for a new Mercedes-Benz
vehicle with a full Tesla powertrain.”19 By the end of 2014, however, Daimler had sold its
equity holdings in Tesla, although the plans for partnership and cooperation
continued.20
Daimler isn’t the only traditional automaker to take an interest in Tesla. After Musk took
the company public in 2010, Toyota bought $50 million (or 2.4 percent) of Tesla’s stock.21
With this deal, Tesla got ownership of the New United Motor Manufacturing, Inc.
(NUMMI) automotive factory, which it later purchased outright in Fremont, California.
NUMMI was initially set up as a joint venture between Toyota and GM. GM withdrew
from NUMMI as part of its bankruptcy reorganization in 2009. Like Daimler, by the end
of 2014, Toyota had sold some of its 2.4 percent stake in Tesla.22 Both Daimler and
Toyota walked away with sizeable capital gains. In 2017, Toyota announced that it had
sold its remaining stake (1.43 percent) in Telsa.23
In addition, Tesla managed to bring Panasonic, one of the world’s electronic giants, on
board. Panasonic’s aim is to combine its experience in battery technology with Tesla’s
capabilities in elec- tric powertrain development. The goal for Panasonic is to become
the number-one Green Innovation Company in the electronics industry by 2018, the
100th anniversary of its founding.24 In addition to the Gigafactory in Nevada producing
battery cells, Tesla operates Gigafactory 2 producing solar cells in a partnership with
Panasonic in Buffalo, New York. Mass production is expected in October of 2017.
In 2016, approximately 18 million cars, SUVs, and light trucks were sold in the U.S.
Although the total units sold is down from an all-time high of over 20 million units
in the early 2000s, in recent years, consumer demand shifted towards larger cars, SUVs,
and trucks. This shift in demand is explained by falling gasoline prices, from an average
high of $3.68 per gallon in 2012 to $2.25 in 2016. With lower gas prices and an economy
on the upswing, Americans favored the Ford F-Series and the Chevrolet Silverado,
making them some of the best-selling vehicles in 2016.
The Big Three automakers—GM, Ford, and Chrysler—have dominated the U.S.
automotive industry for decades. GM was once the leading U.S. carmaker, with a market
share of over 50 percent in 1962. By 2009, GM’s market share had eroded to less than
20 percent, while the market share of the Big Three combined dropped below 50 percent
for the first time ever.25 GM and Chrysler filed for bank- ruptcy, while Ford was fighting
hard to become profitable again.
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The new GM that reemerged 60 days after the bankruptcy filing had a significantly
restructured balance sheet and four fewer brands (Hummer, Pontiac, Saab, and Saturn). To
“bail out” the firm, the U.S. government provided close to $58 billion under the Troubled
Asset Relief Program (TARP), making it the de facto owner of the company. In December
2012, GM announced that it was going to spend $5.5 billion to buy back a large portion of
its stock that was being held by the U.S. Treasury, and the U.S. government sold the last of
its shares in December 2013.26 Overall, the U.S. government lost about
$10.5 billion on its $49.5 billion investment in GM.27 Meanwhile, in 2014, GM announced
a record number or automobile recalls, including ignition switches attributed to several
deaths.28
Since 2014, GM has seen an increase in earnings, rising from $3.95 billion in 2014 to $9.43
billion in 2016. In 2017, GM has sold more vehicles in the second quarter than Ford, much of
those sales have been from trucks or SUVs rather than sedans or compacts.29 For July 2017,
GM saw a 15.4% drop in vehicle sales from July 2016 to 225,911 units. In foray in electric
vehicles, GM launched the 2011 Chevy Volt, in 2010 as a plug-in hybrid at $41,000 before
tax incentives, $8,000 more than the electric Nissan Leaf. The GM Volt has missed sales
expectations by a wide margin.
In 2017, GM introduced the all-electric Chevy Bolt, with a range of over 200 miles per
charge, similar to Tesla’s Model 3. Sales, however, have also been disappointing. Available
in California and Oregon initially, sales of the Bolt surpassed the Volt, with over 4,000 Bolts
sold in July and August of 2017, compared to under 3,000 Volts in the same months.30, 31, 32
The increased availability of the Bolt has driven sales since February.
In anticipation of a future with many more electric vehicles than today because of tougher
emis- sions regulations and the possibility that some markets (especially some large
metropolitan cities such as Beijing, China) may ban cars powered by internal combustion
engines altogether, traditional car makers such as GM are ramping up their investments in
fully electric vehicles. In the fall of 2017, GM announced that in addition to the Chevy Bolt,
it will introduce two more electric vehicles in the
U.S. over the next 18 months and 20 new electric car models globally within the next six years.33
Although for many decades GM focus was on the U.S. domestic market, the future for the
“new” GM may lie overseas, most notably in China. Some 65 percent of GM’s revenues are
now from outside the United States. This is quite a high level of globalization for a
company that once was focused on the domestic market only. The Chinese market is
becoming more and more important to GM’s performance. In 2016, GM sold 3.9 million
vehicles in China alone, which is 39 percent of total GM cars sold. China’s share of GM’s
total sales is on a steady climb, reaching 40 percent of total revenues in 2017 (Q1).
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years of losing money and acrimonious parent–subsidiary relationship, GM sold its Opel
(Germany) and Vauxhall (United Kingdom) divisions to Peugeot of France in 2017. In the
same year, Barra also announced that the U.S. automaker will discontinue selling cars in
India. This further retrenchment will allow GM to focus more on China and Brazil, and to
fend off tech startups such as Tesla and Uber in the United States, where GM made an
equity investment in Lyft, which in turn partnered with Waymo, Alphabet’s self- driving car
unit.
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With declining earnings of $7.4 billion in 2015 to $4.6 billion in 2016, Ford was at risk of
being overtaken by the investment in electric and autonomous driving technologies by
other auto compa- nies.36 Bill Ford, the great-grandson of Henry Ford, had ideas of
electric vehicles decades ago, only to be dismissed by the board, while cross-town rival
GM launched the Volt and the Bolt. A month after Tesla’s market capitalization passed
Ford’s, Bill Ford led the replacement of CEO Mark Fields, who saw a 40 percent fall in share
price during his tenure, with Jim Hackett, Ford’s head of innovation. To catch up, Ford
invested $1 billion in Argo AI, to develop autonomous driving technologies. Ford also
plans on electrifying 13 vehicles in the next five years, investing $4.5 billion, mostly as
hybrid vehicles.37 Hackett began a 100-day review and is set to announce his plan in
October.
However, the management cultures of the two companies clashed, and DaimlerChrysler
never achieved the anticipated synergies.39 Ultimately deciding it was better off on its
own, Daimler sold
80.1 percent of Chrysler to Cerberus Capital for $7.4 billion in August 2007. Cerberus
took Chrysler private in a leveraged buyout, hoping to restructure the company away
from the pressure of public financial reporting. Chrysler’s problems, however, were too
big for even Cerberus to fix, and the com- pany declared Chapter 11 bankruptcy on April
30, 2009.
At this point, the federal government intervened, paying $6.6 billion to finance the
company’s restructuring into the “New Chrysler.” Of that amount, 55 percent was
owned by a pension fund and 25 percent by the Italian carmaker Fiat, with the U.S. and
Canadian governments holding minority stakes.40,41 Subsequent restructuring reached
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an important milestone with Fiat Chrysler beginning trading on the New York Stock
Exchange on October 13, 2014.42 Fiat provided Chrysler with a plat- form for smaller,
more fuel-efficient cars and access to Fiat’s global distribution network. Chrysler hoped
to realize cost savings in design, engineering, manufacturing, purchasing, and marketing,
while Fiat gained significant access to the U.S. auto market.
Chrysler has been looking for a partner to develop plug-in hybrids or full electric
vehicles and to share the R&D and manufacturing costs.43 Chrysler currently has the
Pacific Hybrid in its line-up. After reports that Chinese auto manufacturers were
interested in buying FCA, Dongfeng, and Geely denied those reports. In the fall of 2017,
several newspapers reported that Hyundai has been in merger
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discussions with FCA.44 FCA has also approached GM for a possible merger, only to be
turned away by GM CEO Mary Barra. In addition, FCA also has approached Volkswagen (VW)
of Germany to be acquired by the much larger German car maker. VW, however, has to
work through its emissions scandal and is not interested in buying FCA. Sergio Marchionne,
FCA’s CEO, believes that FCA is too small in terms scale to be an independent player in the
global car industry.
FOREIGN COMPETITION
Since the first oil price shock in 1973–1974, foreign car manufacturers have made steady
inroads into the U.S. market. Investing more in research and development, compared with
the Big Three, German, Japanese, and Korean carmakers were perceived to offer vehicles
of higher quality, more advanced engineering, and better fuel efficiency. Because they were
not burdened with health care and pension costs, the foreign companies could also make
and sell their vehicles at lower prices (leading to increased sales and/or higher margins). By
2012, Japanese automakers Toyota and Honda were num- bers three and five in sales volume
in the United States, respectively. Nissan (Japan), Hyundai (Korea), and Kia (Korea) have also
become strong competitors in the U.S. market.45
Japanese carmakers, Toyota and Honda, have long been considered the leaders in
producing high- quality, fuel-efficient cars. Toyota has always been Japan’s largest
automaker, and in early 2009, it overtook perennial world leader GM in both production
and sales. Since then, GM and Toyota have exchanged positions several times for the top
spot in total worldwide sales. Honda is Japan’s second- largest automaker and ranks fifth in
the world, behind GM, Toyota, Volkswagen, and Ford. Due to Voluntary Export Restraints
(VERs) enacted by the Reagan administration in 1981, Japanese compa- nies have invested
heavily in U.S. production facilities. Japanese plants are typically non-unionized and are in
the southern United States, where the costs of living are lower, away from their northern
domestic competitors. Along with philanthropy, lobbying efforts, and sharing technology,
establishing
U.S. production facilities was a significant step in improving public relations and decreasing
their liability of foreignness.
Among Japanese carmakers, Nissan fully embraced the “EV revolution.” The Nissan Leaf is a
com- pact five-door, five-passenger hatchback, with an all-electric range of around 85 miles
on a single charge in city driving, and an estimated fuel economy of at least 99 miles per
gallon gasoline equiva- lent. The Leaf (an acronym for Leading, Environmentally friendly,
Affordable, Family car) is manufac- tured at Nissan’s Smyrna plant in Tennessee. Since it was
introduced in December 2010, the Nissan Leaf has become the best-selling electric vehicle,
with more than 250,000 units sold. The 2017 Nissan Leaf model has a range of more than
100 miles per charge.
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vehicle on its Pirus and Coralla platforms that would be launched in 2020.46 Toyota,
moreover, created a new joint venture called EV Common Architecture Spirit with
Mazda, one of the smaller Japanese car makers to develop technology for a range of
electric vehicles, including small cars, midsize cars, SUVs, and light trucks.47
Korean car manufacturers today occupy a position in the U.S. automobile market like
that of the Japanese companies in the 1980s. Viewed as the cheaper, fuel-efficient
alternatives to American, Japanese, and European cars, they are gaining more
widespread recognition and acceptance among American car buyers. Some experts
argue that Hyundai is already on par in quality with Toyota and Honda.
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Other competitors on the horizon include the emergence of Chinese car manufacturers,
including BYD Motors that is selling plug-in electric hybrids in China. BYD started as a
battery company and has developed lithium iron phosphate batteries, which permit cars
to run 250 miles on a single three- hour charge.48,49 BYD has begun delivering a 40-foot
bus with a 24-hour battery life that can travel 155 miles from its Lancaster, California
plant in what is likely a first step to establishing a U.S. pres- ence for electric
automobiles.50 As the first Chinese car manufacturer poised to break into Western
markets, BYD has attracted the attention of Warren Buffett, who invested some $230
million for a 10 percent equity stake in the company. While BYD is not currently offering
electric automobiles abroad, the sticker price of BYD cars is anticipated to be significantly
lower than current Tesla models.
The three largest German carmakers—Daimler, BMW, and Volkswagen—each held between 1.3
and
2.1 percent of the U.S. market at the end of 2016.51 Porsche, a wholly owned subsidiary
of Volkswagen since 2012, is a strong niche player in the luxury vehicle segment, while
Audi, a wholly owned sub- sidiary of Volkswagen since 1966, has gained a strong
reputation for its mid-size luxury sedans and SUVs. Like their Japanese counterparts,
German car manufacturers have gained market share steadily over the last several years
through perceived superior engineering and styling capabilities. Since 2015, however,
Volkswagen has been immersed in the “Diesel-gate” affair. It was revealed that VW had
ille- gally installed diesel emissions cheat software in more than 11 million vehicles
worldwide. VW’s die- sel engines were emitting up to 40 times the allowed level of
pollutants. Even VW’s high-end brands such a Porsche and Audi were not immune
from these illegal activities.
The oil embargoes of the 1970s first highlighted the need for smaller, more fuel-efficient
vehicles. Concerned about U.S. reliance on foreign oil, Congress established the CAFE
(Corporate Average Fuel Economy) standards for passenger cars and light trucks, and set
a goal of doubling new-car fuel economy by model year 1985.52 In 2009, CAFE standards
were further raised, requiring an average fuel economy of 35.5 miles per gallon for model
years 2012–2016.
In 1990, the California Air Resource Board (CARB) passed a mandate for the introduction
of zero emission vehicles (ZEVs). The act specified that two percent of the vehicles
produced for sale in California had to have zero emissions by 1998, increasing to five
percent in 2001 and 10 percent in 2003. Subsequent amendments dropped the 1998
and 2001 requirements, but left the 10 percent value for 2003 in place while also
allowing credits for partial-ZEV cars.53
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The ZEV mandate is credited with stimulating increased research and development
of the elec- tric-car prototype. The first electric production car EV1 (made by GM)
came to market in 1996 in California and Arizona as a lease-only vehicle. Competitors
Toyota and Honda quickly followed suit with their own EV cars. However, most of these
early models were discontinued after automakers suc- cessfully challenged the
mandate in Federal District Court in 2002, winning significant concessions and delays
from the CARB.
In hindsight, former GM Chairman and CEO Rick Wagoner said that the worst decision
of his ten- ure at GM was “axing the EV1 electric-car program and not putting the right
resources into hybrids. It didn’t affect profitability, but it did affect image.”54 GM
research and development (R&D) chief Larry
10
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Burns wishes GM had not killed the EV1 prototype his engineers had on the road in the
1990s: “If we could turn back the hands of time,” says Burns, “we could have had the Chevy
Volt 10 years earlier.”55
Leveraging the fact that electric motors can also act as generators, electric vehicles utilize
regenera- tive braking to save a significant portion of the energy expended during
acceleration, thus increasing the energy efficiency of the vehicle. In addition, pure electric
vehicles have a high torque over a larger range of speeds during acceleration compared with
internal combustion engines. For example, the Tesla Roadster was rated at 288 horsepower
(hp) and, with instant torque available, accelerated faster than a 911 Porsche GT.
Running and servicing costs of the electric car are also much lower than its gasoline-based
counter- parts; Tesla estimated that the cost per mile driven with the Roadster was just
$0.02. This is because electric motors and gearboxes have relatively few moving pieces,
compared with the hundreds of precision-engineered parts necessary for an internal
combustion engine. BEVs are usually very quiet and do not emit any exhaust gases.
The major disadvantage of BEVs is the battery. It is the most expensive part of the car, is
subject to deterioration over its lifetime, is heavy, requires long charging times, and offers
a limited energy- to-weight ratio. This low ratio significantly restricts the driving range of
electric vehicles. Finding an economic balance of range versus performance, battery
capacity versus weight, and battery type versus cost therefore challenges every BEV
manufacturer. A nickel-metal hydride (NiMH) battery typi- cally lasts the life of the vehicle,
but the range tends to be less than 200 miles, and it takes hours to recharge the battery.
Related to this issue, is “range anxiety,” the concern that the battery will run out of power
before the destination is reached. Americans cite range anxiety as the most important
reason why they are reluctant to buy a zero-emission electric vehicle. According to the U.S.
Department of Transportation Federal Highway Administration (FHWA), the average
American driver logs 13,476 miles each year, which translates to about 37 miles a day.56 The
same agency found that the average American com- mutes about 16 miles per day to work
(one way).
Newer BEVs (e.g., all vehicles in Tesla’s line-up) are equipped with lithium-ion batteries that
pro- vide around 300 miles of range per charge. Many experts believe that battery-
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production problems could be the limiting factor for the electric-car industry. “Batteries are
absolutely the No. 1 constraint for electric cars,” says Mark Duvall, a researcher at the
Electric Power Research Institute in Palo Alto, California, a utility-funded research
organization. “It’s also the single-most expensive component right now.”57 In 2014, Elon
Musk announced that Tesla was making its patents open source.58 The move has led
established carmakers, such as BMW and Nissan, to consider using Tesla’s technology.59
11
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Tesla has also committed to building the Gigafactory, a 980-acre facility near Reno,
Nevada, to build its own lithium-ion battery intended to produce 500,000 battery packs
a year to supply its automobile assembly plant in Fremont, California.60 The planned
annual output battery capacity is 35 gigawatt-hours, nearly the entire world’s current
battery production combined. The Gigafactory, still under construction, began mass
production of battery cells in January 2017 and requires a $5 bil- lion investment that
places the plant near sources of lithium and allows for powering the plant with
renewable energy.61
There has been a steady increase in the number of battery electric vehicles (BEVs) sold
in the United States since 2011 (see Exhibit 4). In 2016, some 160,000 BEVs were sold in the
U.S., up from less than 20,000 BEVs in 2011. These vehicles are also called zero-emission
vehicles or ZEV, as they release—in contrast to plug-in hybrid cards—zero emissions.
Exhibit 5 shows the number of motor vehicle registrations (ICE) in the U.S. for the past
100 years. Exhibit 6 compares the number of ICE registration in the first seven of the
industry with that of EV sales worldwide.
Elon Musk is a strong opponent of hybrid vehicles. He argues that HEVs combine the
disadvan- tages of both electric and gasoline-powered vehicles, negating the advantages
that each type offers. He argues that hybrids are “bad electric cars” because they must
carry around an additional engine and drive train, adding weight, cost, and additional
parts to maintain and repair.62 He criticizes the com- bustion engines as too small,
“anemic,” and inherently less efficient than full-size engines. Moreover, the combination
of these technologies in a single vehicle adds to the technological complexity, which
increases cost, error rates, and maintenance efforts. Hybrid supporters, on the other
hand, are optimis- tic that these disadvantages can be mitigated through continued
research and development.
Toyota has long endorsed that gasoline-electric hybrids will become the next dominant
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technol- ogy. Toyota has sold 10 million of its popular Prius cars since they were
introduced in 1997. By 2020, Toyota plans to offer hybrid technology in all its vehicles.
More recently, the Japanese car maker is focusing more on all-electric vehicles.
Electric-Car Infrastructure
There have been four major types of infrastructures under development to extend
the range and decrease the charging times of pure electric vehicles. First, the U.S.
National Institute of Standards and
12
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Technology and the Federal Energy Regulatory Commission are heavily involved in the
definition of future smart-grid standards.63 The U.S. government currently offers economic
incentives to encourage electric vehicle ownership (i.e., $7,500 federal tax deduction when
purchasing a BEV, will phase out when manufacturer has sold 250,000 vehicles), and it
realizes that an electric infrastructure must be in place to meet the needs of on-the-go
Americans. Smart grids are electricity networks that utilize two-way digital metering,
sensing, monitoring, and control technologies to improve electricity produc- tion,
transmission, distribution, and consumption. By providing information about grid
conditions to system users, operators, and automated devices, the smart grid enables
dynamic responses to energy needs, which in turn saves energy, reduces costs, and
increases reliability. Once installed nationwide, the smart grid could also provide a means
of recharging batteries for electric-powered vehicles.
Tesla is prepared to build charging stations around the United States so that drivers can
drive across the country. As of summer 2017, Tesla operates close to 861 supercharger
stations worldwide with over 5,645 superchargers. Tesla’s “supercharging” stations can
charge a battery up to a 200-mile range in 30 minutes. The company has stated that the
goal of the infrastructure is to enable “fast, purely electric travel from Vancouver to San
Diego, Miami to Montreal, and Los Angeles to New York.”64 Tesla’s charging stations,
however, are compatible only with properly equipped Model S and Model X vehicles.
Indeed, the owners of the new Tesla Model 3 will no longer be able to use super- chargers
without a fee, as do Model S and Model X owners.
As ride sharing and ride hailing become more popular, the race to develop autonomous
driving technology will allow companies offering ride-sharing such as Uber and Lyft to scale
the supply and reduce the labor cost to meet demand.65 As autonomous technology
becomes more common, the cost of owning a car will surpass using a ride sharing service,
where the vehicles will have a higher utili- zation rate, and drastically reduce the need for
parking lots, freeing space in urban areas. Instead of driving for Uber or Lyft, autonomous
vehicle owners can release their cars to work for them while they are not using them. Step 4
in Musk’s plan deux, describes how people’s behavior changes in respect to use and
ownership of cars. While Tesla vehicles built in Q3 of 2017 will have autonomous capability
going forward, GM’s subsidiary, Cruise is not far behind manufacturing Chevy Bolts with the
necessary self-driving hardware. As Tesla, Waymo, and Uber compete to build self-driving
technology, Lyft has created a platform where researchers and manufacturers can take their
technology to market using Lyft’s network.66
Tesla launched its autopilot feature in October 2015 that automatically steers on the
highway, changes lane, and adjusts speed (Exhibit 7).67 Tesla’s CEO, Elon Musk, expects the
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company to be able to demonstrate a fully autonomous vehicle (Level 5: system takes over
entire dynamic driving, person as driver is no longer needed) by the end of 2017.68 Uber
began testing self-driving cars with a human backup driver in Pittsburgh in late 2016.
One of the major competitors to Tesla in the autonomous vehicle space is Waymo, a
subsidiary of Alphabet, Google’s parent company. The company traces its history to
software and sensor technol- ogy developed by Google in 2009. It has since accomplished
major technical milestones, but financial achievements have been conspicuously absent.
Meanwhile, competitors are catching up, often aided by former Alphabet employees.
13
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In October 2015, Google achieved the world’s first fully self-driving trip on public roads,
in a car without driver controls.69 Steve Mahan, the blind 63-year-old passenger,
commented that the “cars will change the life prospects of people such as myself.” 70 The
self-driving car project was made an Alphabet subsidiary in late 2016 and dubbed
Waymo, short for “a new way forward in mobility.”71 The reorganization was motivated
in part by maturity of the self-driving technology. “We’re getting ready. And we want to
tell the world about it,” commented Waymo CEO John Krafcik.72
Although Google has developed its own pod-shaped “Koala” cars, the company has
publicly dis- avowed any intentions to manufacture cars itself. “We are a self-driving
technology company. We’ve made it pretty clear that we are not a car company,” stated
Krafcik.73 Instead, Waymo is partnering with existing auto manufacturers like Fiat Chrysler
to commercialize its technology. By 2017, Waymo’s test fleet of commercial and custom-
built vehicles had accumulated over 2.5 million miles of autono- mous driving.74
Between 2015 and 2016, the company reduced the number of times a human safety
driver had intervened from an average of once every 1,250 miles to once every 5,000
miles.75
Tesla and Waymo are not alone in its quest to develop driverless cars. The ride-hailing
company, Uber, is using the tests to gather feedback from customers and further its goal
of developing an autonomous fleet of cars.76
In 2017, Waymo sued Uber for allegedly stealing Waymo’s proprietary self-driving
technology. Uber acquired the autonomous-vehicle startup Otto for $700 million in
2016. Otto was founded by Anthony Levandowski during the same time he was working
for Waymo on its autonomous-vehicle program. Waymo claims Levandowski stole more
than 14,000 proprietary files. In particular, Waymo alleges that Levandowski set up Otto
to steal trade secrets and proprietary designs, and to turn around and use this
knowledge to advance self-driving technology at Uber.77 This is a stark turnaround from
the earlier close relationship between Alphabet and Uber. Google Ventures, Alphabet’s
venture capital unit, had made a $200 million investment in the fledgling ride-hailing
service in 2013. Alphabet’s chief legal counsel was also a board member at Uber. He
resigned from Uber’s board one week after Uber acquired Otto.
Other technology and car companies are joining the fray as well. In the spring of 2017,
Intel acquired Mobileye NV for $15 billion.78 Mobileye specializes in driver assistance
systems and is working with several major automakers including BMW, Ford, General
Motors, Nissan, Volvo, Audi, and Hyundai.79 General Motors spent $1 billion to acquire
self-driving startup Cruise Automation in 2016. In early 2017, Ford announced that it
would invest $1 billion in Argo AI to develop a virtual driver system for its fully
autonomous vehicle due in 2021.80
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Tesla’s Manufacturing Challenges
Tesla’s original production at the former NUMMI plant started with five Model S vehicles
manufac- tured per month, but has climbed in a year’s time to 500 vehicles produced
per month.
Musk intends to eventually reach the NUMMI plant’s 500,000 production capacity. The
discon- tinuation of the Roadster and the low-end version of the Model S help with
increasing production
14
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capacity. Adding additional models such as the Model 3 to the production line potentially
increases the complexity of manufacturing and managing demand for different vehicle
models. Although Elon Musk hopes to produce 500,000 units of the Model 3 car in its
Fremont, California plant, industry experts predict that Tesla can produce no more than
230,000 cars at this facility per year under the best of circumstances.81
Musk’s current manufacturing challenge is to ensure a reliable supply chain to meet the
demands of the production ramp up for the Model 3. In the fall of 2017, Tesla explained
that it only produced 260 Model 3 instead of the predicted 1,500 because of “production
bottlenecks.” At the same time, CEO Musk also sounded a more confident note: “It is
important to emphasize that there are no fun- damental issues with the Model 3
production or supply chain. We understand what needs to be fixed and we are confident
of addressing the manufacturing bottleneck issues in the near-term.”82
By October of 2015, JB Straubel, Tesla’s co-founder and CTO, said that most of their engineers
were working on the Model 3. With 30 units delivered at the end of July 2017 and a goal of
5,000 vehicles by the end of the year, at the Model 3 handoff event, Musk welcomed the
Tesla team to “production hell.” For 2018, Tesla plans on ramping to 10,000 vehicles a week to
hit 500,000 vehicles produced in 2018. In October of 2017, Tesla plans on unveiling a semi-truck,
with Musk confirming that Tesla had been working with their “biggest customers” on the
design.
Another manufacturing challenge facing Musk is how to maintain the high-quality standard
cited in Consumer Reports’ glowing review of the Model S and its sterling reputation as
Motor Trend’s 2013 Car of the Year. With increased production rates and the introduction
of another product line, Tesla must carefully design and implement new facilities and
processes that will meet the standards set by the 2012 Model S. This is a very real threat to
Tesla’s brand, as early adopters suffered a few software glitches that kept the door handles,
which retract into the body when not being used, from becom- ing accessible when the
Model S owner wanted to get into the car. Early owners of the Model X had malfunctioning
falcon wing doors. While the early adopters were willing to tolerate these types of glitches,
the mass market would be much less sympathetic. With the Model 3, the initial 30 vehicles
were delivered in July to Tesla employees for quality control, with customer deliveries
planned for October, starting from the West Coast and moving East across the United
States, with Tesla owners getting priority.
In Q3 of 2016, Tesla achieved record production levels of 25,185 Model S and X, a 92 percent
increase from Q3 of 2015. Additionally, the Model X had captured six percent of the US large
luxury SUV market in 2016 Q3.
Critics are skeptical that Tesla can get its prices down to a competitive level, produce the
Models S and X on time, ramp up Model 3 production, and have them perform as promised.
Moreover, due to the relatively low price of gas in the United States compared to Europe,
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for instance, where the price of a gallon of regular gas hovers around $10, the economic
incentive to buy an electric vehicle is not there at this point.
15
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Let’s bring this back to the dilemma from the beginning, and highlight some of the
challenges that Musk faces such as:
As Elon Musk orchestrates the production ramp up of the Model 3, Tesla faces a stretch
goal of 5,000 units a week by end of 2017 to meet a goal of 500,000 vehicles produced
in 2018. The Model 3 has over 10,000 parts, with one third coming from outside of North
America, complicating the supply chain, and threatening production targets. Tesla will
also have to compete the Gigafactory successfully to mass produce lithium ion batteries
to drive down the unit cost for Tesla vehicles and Powerwall units. Across the United
States, the solar roofs production will be constrained by the suc- cess of the Gigafactory
2 in Buffalo, New York.
The Chevy Bolt might be a contender to the Model 3 with the Chevy Bolt’s range (~ 240
miles per charge), GM’s large-scale production capacity, and their ability to take losses
when selling a vehicle. In addition, GM has a long way to go before reaching the 250,000
threshold (for each U.S. car manufac- turer) when the $7,500 federal tax deduction for
buyers of an all-electric vehicle will phase out. Tesla will have to ramp up production
successfully to meet demand to avoid contributing to the possible adoption of the Bolt.
As more customers receive Tesla vehicles, the safety of the vehicle and the autopilot
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feature will come under more scrutiny as opportunities for accidents increase, especially
with the high-profile death in 2016 of a Model S driver using the autopilot feature, as a
glaring example.83 As Tesla and other companies deploy autonomous driving
technologies, they will need to navigate changing Federal and state regulations.
Thinking about all these issues, Elon Musk started to type up a priority “to do list” so
that he could lead the execution of his new strategy, part two...
16
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17
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18
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ExHIBIT 3 U.S. Retail Average Annual Gasoline Prices (Dollars per Gallon), 1994–2016
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19
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Source: Depiction of data “U.S. Electric Vehicle Sales Soared In 2016,” Forbes, February 5, 2017.
Dashed trendline added.
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20
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250,000
200,000
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21
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ExHIBIT 6 Comparing the Number of (ICE)* Car Registrations with that of Electric
Vehicle (EV)** Sales Worldwide in First Seven Years of Respective Industry (1900–
1906 for ICE Cars and 2010–2016 for EVs), in Thousands
500
Source: Depiction of data from U.S. and International Energy Agency (ICE).
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22
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Level 1: Driver Assistance. The vehicle can perform some driving functions, often with a single feature
such as cruise control. The driver maintains control of the vehicle.
Level 2: Partial Automation. The car can perform one or more driving tasks at the same time, including steering
and accelerating, but still requires the driver to remain alert and in control.
Level 3: Conditional Automation. The car drives itself under certain conditions but requires the human to intervene
upon request with sufficient time to respond. The driver isn’t expected to constantly remain alert.
Level 4: High Automation. The car performs all critical driving tasks and monitors roadway conditions the entire trip, and
does not require the human to intervene. Self-driving is limited to certain driving locations and environments.
Level 5: Full Automation. The car drives itself from departure to destination. The human is not needed;
indeed, human intervention would introduce more errors than fully automated driving. The car is as good or
better than a human and steering wheels and pedals are potentially no longer needed in vehicle.
Source: Adapted from definitions provided by U.S. National Highway Traffic Safety
Administration.
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23
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Endnotes
1 Tim Higgins, “Tesla Misses Model 3 Production Goals,” Wall Street Journal, last
modified October 2, 2017, https://www.wsj.com/articles/tesla-misses-model-3-
production-goals-1506976496.
2 Tim Higgins, “Tesla Model 3 Arrives as Elon Musk Warns of
‘Manufacturing Hell’,” Wall Street Journal, last modified July 29,
2007, https://www.wsj.com/articles/ tesla-model-3-arrives-as-
elon-musk-tries-to-manage-expectations-1501234208.
3 E. Musk, “Master Plan, Part Deux,” Tesla, last modified July 20, 2016, http://bit.ly/29QwI0X.
4 M. Belfiore, “Chapter 7: Orbit on a Shoestring,” in Rocketeers (New York: HarperCollins,
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5 This case draws on J. Davis, “How Elon Musk Turned Tesla Into the Car Company of
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7 Malone, “Uber Entrepreneur” and J. Davis, “How Elon Musk Turned Tesla Into
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8 Malone, “Uber Entrepreneur.”
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12 Malone, “Uber Entrepreneur,” and Davis, “How Elon Musk Turned Tesla.”
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https://www.wsj.com/articles/tesla-and-solarcity-agree-to-2-6-billion-merger-
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24
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25
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39 J. Surowiecki, “The Daimler-Chrysler Collision,” Slate, last modified May 15, 1998
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52 National Highway Traffic Safety Administration, http://www.nhtsa.dot.gov.
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26
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67 Dave Lee, “Tesla Launches ‘Autopilot’ Update but Urges Caution,” BBC News, last
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71 “FAQ – Waymo,” Waymo, accessed March 21, 2017, https://waymo.com/faq/.
72 Biz
Carson and Danielle Muoio, “Google is Spinning Out its Self-Driving Car
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73 Ibid.
74 Waymo LLC vs. Uber Technologies, Inc.; Ottomotto LLC; Otto Trucking LLC, (United
States District Court Northern District Of California February 23, 2017).
75 Ibid.
27
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28
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