INTRODUCTION TO OFFICE

MANAGEMET
INTRODUCTION
• Let's begin by offering this broad query, which will serve as the
foundation for our discussion.
• What is office management in reality?
• What a good and appropriate question. Here is everything you need
know right away.
• The planning, design, and implementation of work in an organization and
its offices are all included in office management, as stated in Katherine
Boyarsky's definition of the term (Jan. 7, 2020, p. 12).
• She explained that this entails producing a narrowly focused work. Office
management strikes a balance between the need for work and people, to
paraphrase a line from the introduction notes.
• To accomplish its objectives, it makes use of planning, organizing, staffing,
leading, and controlling techniques.
• Another crucial aspect of office administration is effective resource
management. Organizations need human, physical, financial, and
informational resources to function.
• When it comes to office management, we're really talking about office
efficiency and all the aspects that factor into the effective performance of
office work. Office management involves coordinating office activities
and helping to maintain employee satisfaction (action).
• The key words here are
• efficiency and effectiveness
• when a business is properly managed, there is control over office
activities, a reduction of company costs, happy employees, and
coordination of all enterprise activities, and all these are achieved
through the supervision of an Office manager.
• Referring to two main outcomes derived from office management, the
following can be attributed:
• 1. Efficiency
• Refers to competence: the ability to do something well or achieve a
desired result without wasted energy or effort
• productive use of resources: the degree to which something is done
well or without wasted energy
• measure (sure or certanty) of machine's energy effectiveness: the
ratio of the amount of energy used by a machine to the amount of
work done by it.
• For example, the measurement of the amount of heat produced per
unit of fuel when all of a fuel has been burned is a measure of a
heating unit's efficiency.
• Effeciveness. To be effctive refers to:
• producing result: causing a result, especially the desired or intended
result an effective remedy for headaches
• producing favourable impression: successful, especially in producing a
strong or favourable impression on people effective use of imagery
(images, imaginings, pictures, similes).
• actual: actual or in practice, even if not officially or theoretically so was
the effective leader during the premier's illness
• officially in force: officially in force, operative, or applicable a regulation
effective as of next month
• ready for action: fully equipped and ready for military action as for
military personnel or equipment: a soldier, military unit, or piece of
military equipment that is ready for action.
• So, the CORE SIGNIFICANCE of office management is : producing a
result or effective causing a result, especially the desired or intended
(end or final) result with the minimum use of resources, time, and
effort.
• As a recap, office management rides on the following functional
definitions:
• 1. Office
• a) Room used for business activity: a room in which business or
professional activities take place, often occupied by a single person or
a single section of the business.
• b) Place of business: the quarters in which a commercial,
professional, or government organization carries out its activities.
• c) Place for tickets or information: a booth or other place where
information may be obtained.
• d) areas or buildings where employees work: the outbuildings or
parts of a large house in which the helps work
• Much as all the four functional definitions (a-d) are correct, however,
emphasis should be placed on what people (office bearers or officers)
who occupy such places or buildings do or are expected to do.
• So an office isn’t so much a place but a responsibility one is charged
to perform.
• In summary, management is something requiring training to do well:
something that requires training and experience to do well, e.g. an art
or trade.
• In the 12th century skill was equated to ‘discernment’, which in other
words means judgement, acumen, taste, shrewdness, sensitivity,
discrimination or insight.
• A police officer, despite holding a lower rank is competent in her/his
duties because s/he is trained to handle law and order matters
competently and so qualifies to be called an office manager in their
own right.
• In conclusion, it suffices to stress once again that Office management
involves the planning, design, implementation of work in an
organization and its offices.
• This includes creating a focused work environment, and guiding and
coordinating the activities of office personnel to achieve business
goals.
• These activities are evaluated and adjusted to improve and maintain
efficiency, effectiveness, and productivity.
• The focus of this definition is on the personnel because the road to an
efficient workplace is paved with hardworking, efficiently managed
individuals.
• Office managers are often responsible for desk space, supplies, office
or administrative budget, staff training, arranging travel, and
managing other facility staff.
• A successful office manager in any field must understand the
behaviour and needs of their employees, so they can learn how to
best motivate their workers with the appropriate incentives.
• Office management is used within various fields, although there are
many similarities across the board.
• Each office management job contains specific aspects that set them
apart from the rest.
• To smother any confusion, there are many types of managers that
work in offices (IT or sales managers, for example). However, office
management specifically refers to the administrative positions of
companies.
• Of course, other management positions are naturally departmental,
but office managers are far more general.
• Simply put, an office manager is concerned with the daily details and
workings of the overall workplace environment.
• There are a variety of office management jobs, however, the basic
duties of these managers are quite similar.
• Besides supervising the smooth running of a company's
administration, making sure that needed supplies are provided and
that office equipment is in working order, office managers can
sometimes hire, fire, train, and promote employees.
 FEW EXAMPLES OF TYPES OF OFFICE MANAGEMENT
JOBS

• Corporate Office Management

• Corporate office management jobs include the manager at each
branch of a given company.
• The district manager (typically located at the head office) oversees all
other branch managers, therefore traveling between company branch
locations is often a main aspect of the job.
• Additionally, corporate office managers plan new organizational
approaches for human resources and marketing campaigns.
• Medical Office Management
• Medical office management requires detailed knowledge of anatomy
and lab procedures, as well as health care laws.
• Medical office managers typically work in doctor's offices, where they
supervise all medical assistants.
• Additional crucial responsibilities include patient confidentiality and
the proper disposal of medical waste.
• Legal Office Management
• Legal office management jobs require practical law experience and an
extensive understanding of law procedures. Law office managers
oversee a practice's legal administrative assistants, payroll
management, and the firm's human resources department.
THANK YOU