BONGANI MBONANI

LEARNER WORKBOOK LP2 BUSINESS COMMUNICATION

ACTIVITY 1: SELECT A METHOD OF

COMMUNICATION
Colleague: Hey! I was wondering if you could take on the project I'm working on and
complete it by the end of the week. I've got too much on my plate right now, and I really
need a hand.

Bongani: I appreciate you reaching out and I completely understand that things can get
overwhelming. It sounds like you have a lot going on. However, I must be honest that I’m
unable to take on your project at this time. I have my own deadlines and commitments that I
need to prioritize, and adding another project would really stretch Bongani too thin.

Colleague: I can see how that might be the case, but this project is due really soon, and I
don't want to let anyone down. I would really appreciate it if you could just handle it for this
week. It’s just a matter of finishing a few last-minute tasks.

Bongani: I understand the urgency, and I do want to help, but I am currently managing
several priorities myself. Taking on your project would mean I might not be able to maintain
my own quality of work, and that’s something I want to avoid. I value our teamwork and
want to ensure that when I contribute, I’m doing so effectively.

Colleague: I see your point, but I thought since we’ve worked so well together in the past,
you’d be willing to jump in. Plus, it’s just the finishing touches, not a complete overhaul.

Bongani: I truly appreciate your confidence in my abilities, and I enjoy collaborating with
you. However, even the last touches can sometimes require more time than anticipated. I
want to be respectful of both my time and your project’s needs. It’s important to Bongani to
perform well in my own tasks, and I believe the best way to support you is to ensure I can be
fully present for my own work.

Colleague: I really don’t want to cause any friction here. It’s just that I thought if anyone
could help, it would be you.

Bongani: I genuinely appreciate your understanding. I know it can be frustrating when you
feel you’re up against a wall. Perhaps we can brainstorm some ideas together to help you
navigate the project. I would be more than happy to dedicate some time to discuss it and
see if we can come up with a plan that alleviates some of your pressure.

Colleague: That sounds fair. I’d really appreciate some guidance on how to move forward.
Maybe we can collaborate on the ideas and I can still manage the execution?
Bongani: Absolutely! Let’s set aside a dedicated time to go through it. I want you to succeed,
and I believe that by working together on the ideas, we can create a solid foundation for you
to build on. I look forward to helping you in that way!

CLASS ACTIVITY 2: COMMUNICATE WITH

SUBORDINATES

1. Situation in the Workplace

a. WHAT IS THE INFORMATION YOU REQUIRE?

I need to gather information on the current progress of ongoing projects from my
subordinates, including updates on deliverables, timelines, challenges faced, and resource
needs.

b. WHY DO YOU REQUIRE THIS INFORMATION?

This information is crucial for me to assess the overall status of our team’s workload, identify
any potential bottlenecks, and make informed decisions on resource allocation and
adjustments to project timelines. Additionally, it ensures we remain aligned with our goals
and that any issues are addressed promptly.

c. IN WHICH FORMAT DO YOU REQUIRE THIS INFORMATION?

I would like the information to be compiled in a structured report format, including a project
status update template that covers individual project details: project name, current status
(e.g., on track, delayed), key milestones achieved, challenges faced, and any support
required. A summary section at the beginning would also be beneficial to provide a quick
overview.

2. Role Play Giving Instructions to Two Subordinates

Scene: A team meeting room, with two subordinates present: Alex and Jamie.

Me: Thanks for joining me today, Alex and Jamie. I wanted to take some time to discuss our
ongoing projects. I need your help in compiling a status update for each project your teams
are working on.

Alex: Sure! What specific information do you need?

Me: I need you both to gather updates on the following: the current status of your projects,
key milestones that have been achieved, any challenges you're facing, and if you require
additional resources or support.
Jamie: Got it. When do you need this information by?

Me: I’d like to have the completed report by the end of this week, so we can review it before
our next team meeting. Please use the project status update template I've shared with you.

Alex: And you want us to summarize everything at the beginning of the report?

Me: Exactly! A summary will help me quickly understand the overall status before diving into
the details. If you have any questions or need clarification as you work on this, feel free to
reach out.

Jamie: Will do! Thanks for the guidance!

3. Email Confirming the Instructions

Subject: Status Update Report Instructions

Hi Alex and Jamie,

Thank you for our discussion earlier today. I wanted to confirm the instructions regarding the
project status update reports.

Please gather the following information for each project you’re working on:

1. Current status (on track, delayed, etc.)

2. Key milestones achieved

3. Challenges faced

4. Resources or support needed

I would like you both to use the project status update template I provided and include a
summary at the beginning of the report for a quick overview.

The deadline for submission is the end of this week. If you have any questions or require
assistance while working on the report, please don’t hesitate to reach out.

Thank you for your cooperation!

Best,
BONGANI MBONANI

4. Importance of Receiving Feedback from Subordinates

Receiving feedback from subordinates is vital for several reasons:

 1. Clarity and Understanding: Feedback helps confirm that the instructions
communicated were clearly understood. If there’s ambiguity, it allows the
opportunity for clarification, ensuring everyone is on the same page.

2. Engagement and Involvement: Encouraging feedback fosters a culture of open

communication. It empowers employees, making them feel valued and involved in
the decision-making process.

3. Adjustments in Communication: Feedback allows for the identification of any gaps in

communication styles or methods. If subordinates are consistently struggling with
certain types of instructions, it can inform future communication strategies.

4. Effectiveness of Execution: By receiving feedback regarding the completion of tasks,

it becomes easier to assess if the instructions led to effective outcomes or if
adjustments are needed in future requests.

5. Building Trust and Relationships: Open lines of communication strengthen

relationships within the team, building trust. Employees are more likely to be open
and honest when they know their feedback is valued and acted upon.

Overall, feedback is essential in maintaining effective communication, enhancing teamwork,

and ensuring that organizational goals are met efficiently.

CLASS ACTIVITY 3
1.Email to Subordinate
Subject: Request for Client Information

Dear Mr. Baloyi,

I hope this message finds you well. I understand that you have been working diligently with
Miss. Lizzy and that they are currently dissatisfied with our service. I appreciate your efforts
in managing this situation, and I’d like to take over the communication with the client to
ensure that we resolve their concerns effectively.

Before I reach out to Miss Lizzy, I would kindly ask you to provide me with all relevant
information regarding the situation. Specifically, it would be helpful to know:

1. The nature of the client's dissatisfaction.

2. Any previous communications you've had with them.

3. Solutions you’ve proposed or discussed.

4. Any additional background information that might be pertinent.

Your insights will be invaluable as I engage with the client. Please send me this information
at your earliest convenience so we can ensure the client feels valued and heard.

Thank you for your assistance!

Best regards,

Bongani
Supervisor
0783647589

Subordinate's Response

Subject: RE: Request for Client Information

Hi Bongani,

Thank you for your email. I appreciate your willingness to step in and address Lizzy’s
concerns.

Here’s a summary of the situation:

1. Nature of Dissatisfaction: The client is unhappy due to delays in product delivery and
a lack of communication regarding the status of their order.

2. Previous Communications: I have exchanged several emails with Lizzy. My last email
on 03/03/2025 offered an update, but I didn't receive a response. The tone of their
previous emails has become increasingly frustrated.

3. Proposed Solutions: I suggested expediting the delivery process and offered a

discount on their next order as an apology.

4. Additional Information: The client has been with us for over a year and has always
been a reliable customer until this incident.

Please let me know if you need any more details or if there’s anything else I can assist you
with.

Best,
Mr. Baloyi
Manager

3.Email to Client
Subject: Addressing Your Concerns

Dear Lizzy,
I hope this message finds you well. My name is Bongani, and I am reaching out to you
regarding your recent concerns about your experience with our service. First and foremost, I
want to sincerely apologize for any frustration or inconvenience you’ve encountered.

I understand that you have faced delays in your product delivery and experienced a lack of
communication from our side. I want to assure you that we take your concerns seriously and
are committed to resolving these issues. I am currently reviewing your case to ensure that
we expedite the delivery and improve our communication moving forward.

To further enhance our service experience for you, I would like to discuss any specific needs
or expectations so that we can make things right. Please let me know a convenient time for
us to connect or feel free to reply to this email.

Thank you for your patience and understanding in this matter. I look forward to hearing from
you soon.

Warm regards,

Bongani
Supervisor
MNA Logistics
0783647589

4.Demonstration of Greetings and Leave Taking Conventions

When concluding a conversation, it is essential to maintain professionalism and warmth.
Here’s a suggested approach:

Client: "Thank you for your assistance in resolving this. I appreciate your time."

You: "It’s my pleasure, Lizzy. I'm glad I could help. If you have any further questions or
concerns, please don’t hesitate to reach out. Have a great day!"

Client: "I will. Thank you again!"

You: "You’re very welcome. Looking forward to speaking with you again soon. Take care!"
ACTIVITY 5: INTERVIEWING
Researching the Necessary Qualities of a Master of Ceremonies (MC)

To identify a suitable candidate for the Master of Ceremonies at a Christmas function, the
following qualities should be considered:

1. Excellent Communication Skills: The individual should be articulate and able to

convey information clearly and engagingly to the audience.

2. Charismatic and Personable: A great MC should have a charming personality that

helps create rapport with the audience.

3. Organization Skills: An MC must be able to keep the event flowing smoothly,

managing time efficiently and ensuring everything is in order.

4. Ability to Engage the Audience: They should be capable of entertaining and engaging
the audience throughout the event.

5. Adaptability: The individual should handle unexpected changes or disruptions with

confidence and grace.

6. Experience in Hosting Events: Prior experience as an MC or similar events should

give them credibility and familiarity with the role.

Interview Questions for the MC Position

1. Can you tell us about your previous experience as an MC or in hosting events?

2. How do you prepare for an event?

3. What techniques do you use to engage and entertain an audience?

4. How do you adapt if an event doesn't go as planned?

5. Can you share an example of a challenging situation you faced as an MC and how you
handled it?

6. How do you encourage audience participation during an event?

7. What do you think is the most important quality for a successful MC?

Conducting the Interview

Interviewer: Member A
Interviewee: Member B

Interview Process Notes:

 Member A greeted Member B and explained the purpose of the interview.

  Questions were asked in the order outlined above, allowing Member B to respond to
each one thoughtfully.

 Member B shared examples and anecdotes illustrating their experience and

adaptability while keeping the conversation engaging.

 During the interview, Member A took notes on Member B’s responses, body
language, and overall demeanor.

Impressions of Interviewee's Suitability:

 Member B demonstrated excellent communication skills and had a charismatic

presence.

 The ability to engage the audience and encourage participation was evident from
previous experiences shared.

 Their adaptability was highlighted through specific examples of how they handled
unexpected disruptions during past events.

 Overall, Member B appeared well-suited for the role of MC for the Christmas
function.

ACTIVITY 6: PARTICIPATE IN FORMAL

MEETINGS
Meeting Topic: Planning a Community Wellness Fair
Setting: A small conference room in a community center. Five attendees: the Event
Coordinator (A), a Health Professional (B), a Community Engagement Officer (C), a Volunteer
Coordinator (D - you), and a Marketing Specialist (E).

Role Play Scenario: Formal Meeting on Planning a Community Wellness Fair

A (Event Coordinator): Thank you, everyone, for being here today. The purpose of today’s
meeting is to plan our upcoming Community Wellness Fair scheduled for next month. We
need to determine the agenda, activities, and how we will promote the event effectively.
Let’s start by discussing potential activities for the fair. C, would you like to begin?

C (Community Engagement Officer): Sure! I think we should have workshops on nutrition,

fitness classes, and maybe a cooking demonstration. These activities are engaging and
directly promote health and wellness.
E (Marketing Specialist): Those sound great, C. We should also think about including health
screenings. People often want quick checks for blood pressure, cholesterol, and glucose
levels.

D (Me - Volunteer Coordinator): I can help coordinate with local health providers to offer
those screenings, E. I’ll reach out to some clinics and see who can participate.

A: That’s an excellent suggestion, D. It’s vital to have professional support for those
screenings. How about we also include some wellness talks? B, could you speak to that?

B (Health Professional): Absolutely! We could invite some guest speakers to talk about
mental health, preventive care, and staying active. I’ve seen that these discussions are well-
received at similar fairs.

C: I love that idea! It would add more value to our attendees. Each session could be around
30 minutes with a Q&A segment afterward.

E: For promotion, we should create flyers and use social media platforms. If we can engage
local influencers or community leaders to help promote the event, it could increase
participation significantly.

D: I can also organize a team of volunteers to help distribute flyers and speak about the
event in community centers and schools. This would increase awareness and get more
people involved.

A: Great points, everyone. Let’s summarize what we’ve discussed: We’ll include nutrition
workshops, fitness classes, health screenings, wellness talks, and cooking demonstrations. D,
you’ll coordinate health screenings with local providers. E, you’ll handle the promotional
materials. C and B, can you work together on the schedule for the activities?

B: Yes, we can create a draft schedule after this meeting and share it for feedback.

C: That works for me. I can also start reaching out to potential speakers for the wellness
talks.

A: Excellent teamwork, everyone! Before we conclude, what’s our timeline for these tasks?
D, can you report back on health providers by next week?

D: Yes, I can have that information ready for our next meeting.

E: I can have the promotional materials drafted by the end of this week.

A: Perfect! Let’s reconvene next week to finalize our plans. Thank you all for your
contributions today.
ACTIVITY 7: PARTICIPATE IN DISCUSSIONS, DEBATES
AND NEGOTIATIONS
1.Debate Preparation Notes
Topic: Increase Working Hours by Half an Hour (Monday to Thursday) with Early Office
Closure on Fridays

Position: Against the Proposal

Key Arguments Against the Proposal

1. Employee Well-being:

o Extended work hours can lead to increased stress and burnout, negatively
impacting employee morale and productivity.

o Employees may experience fatigue with longer hours, which can reduce focus
and performance quality.

2. Work-Life Balance:

o Increasing working hours infringes on employees' personal time, making it

harder for them to balance work commitments with family, health, and
leisure activities.

o A half-hour increase each day could significantly chip away at time spent on
personal pursuits or self-care.

3. Impact on Productivity:

o Studies show that longer working hours do not necessarily translate to higher
productivity; rather, short breaks and regulated working hours can lead to
better results.

o Longer hours may discourage teamwork and collaboration, as employees may

feel pressured to stay longer alone rather than foster a collective work
environment.

4. Employee Retention:

o Prolonged working hours may lead to higher turnover rates if employees feel
their work-life balance is being compromised.

o Recruiting new talent may become more challenging if the company is seen
as having a culture that prioritizes extended hours over employee well-being.

5. Alternatives:
 o Instead of increasing work hours, management could consider flexible work
arrangements or improved employee engagement initiatives that do not
extend time spent in the office.

Role Play Scenario: The Debate

Participants:

 Me (Against the Proposal)

 Colleague 1 (For the Proposal)

 Colleague 2 (Moderator)

Setting: A small conference room with three participants sitting around a table.

C2 (Moderator): Welcome, everyone, to today’s debate on management's proposal to

increase working hours by a half hour from Monday to Thursday with an early closure on
Fridays. We have those in favor and against the proposal. Let’s start with the opening
statement from our colleague for the proposal.

C1 (For the Proposal): Thank you, C2. I believe this proposal will enhance our productivity as
it allows us to utilize working hours more efficiently during the week while also rewarding
employees with an early closure on Fridays. This additional half-hour can help us complete
tasks and reduce the workload for the following week, ultimately creating a smoother
workflow.

C2: Thank you, C1. Now, let's hear from our colleague against the proposal.

You (Against the Proposal): Thank you, C2, and thank you, C1, for your insights. While I
appreciate the intention behind this proposal, I firmly believe that increasing working hours
can have detrimental effects on employee well-being and overall productivity.

For one, adding a half-hour each day can lead to increased stress and fatigue among
employees. Many of us already juggle personal commitments outside work; extending our
work hours will negatively impact our work-life balance. When work consumes more of our
day, it leaves less time for family, hobbies, and relaxation—the very things that recharge us
and improve our effectiveness at work.

Additionally, studies have shown that longer hours do not automatically lead to better
outputs. Instead, they often result in diminishing returns, where cognitive abilities decline as
fatigue rises. A well-rested employee is far more productive than one who feels overworked
and pressured.

Lastly, let’s consider the long-term consequences. Employees might feel their well-being is
being compromised, leading to a higher turnover rate. Recruiting new talent may become
challenging if we develop a reputation for pushing extended working hours rather than
empowering our staff with the flexibility they need.

C2: Thank you for your perspective. C1, would you like to respond?

C1: Yes, I see your points, but I must argue that the productivity gained during that
additional half-hour can lead to a better work output. Employees often find themselves in
the office and may use that time for personal tasks rather than focusing on work. By
extending hours, we can minimize that unproductive time and enhance teamwork through
overlap. Plus, an early Friday closure gives employees a chance to unwind and enjoy their
weekends.

You: While I understand that perspective, I still hold that the perceived increase in
productivity may not yield the positive results expected. Rather than extending hours,
fostering an environment that encourages flexible work arrangements can motivate
employees without compromising their time. We should prioritize well-being as it directly
correlates to productivity.

C2: Thank you both for your arguments. Let’s move to concluding statements. C1?

C1: In conclusion, I believe the proposal serves the dual purpose of ensuring we meet our
work goals while providing employees with the gift of an early weekend. This incremental
change can lead to a better workflow and enhanced productivity.

You: To conclude, I believe we should focus on employee well-being and maintaining a

healthy work-life balance. While I appreciate the intent behind the extension, I urge
management to consider the long-term impacts on employee morale, retention, and overall
productivity before making this decision.

C2: Thank you both for your passionate arguments. This concludes our debate.

Commentary on Debate Performance

1. Preparation: Your arguments were structured and focused, drawing on evidence and
studies to support your position against the proposal. This level of preparation shows
commitment and understanding of the topic.

2. Active Listening: You listened carefully to the opposing arguments, allowing you to
respond effectively with counterpoints that addressed their claims.

3. Balanced Communication: You maintained a respectful tone throughout the debate,

acknowledging the other speaker's views while clearly articulating your perspective.

4. Clarity and Conciseness: Your points were presented clearly, making it easier for
others to grasp the key aspects of your argument effectively.
 5. Engaging with Counterarguments: You successfully engaged with the other
participant's responses, providing well-thought-out counterarguments without
resorting to ad hominem attacks or emotional appeals.

6. Concluding Effectively: Your conclusion summarized your key arguments succinctly,

emphasizing the importance of employee well-being while reiterating your stance.

Feedback Form

Group Members:

1. ME

2. Colleague 1

3. Colleague 2

4.Participation Feedback

ITEM TO
CHAIRPERSON
PROVIDE OPPOSER PROPOSER
(Colleague 2)
FEEDBACK ON

Participation in
discussions Excellent Well-managed
Clear presentation of
and/or debates arguments debate, aligning
benefits relevant to
is appropriate to aligned with questions with
the proposal.
the purpose and the topic. the topic.
topic.

Followed Maintained
Participation is
debate Adhered to formal formal
consistent with
etiquette and procedures, though procedures
formality of
structure slightly rushed. throughout the
procedures.
effectively. debate.

Participation Engaged with Contributed to Facilitated

contributes to colleagues' discussion but could meaningful
meaningful points, engage more deeply interaction and
ITEM TO
CHAIRPERSON
PROVIDE OPPOSER PROPOSER
(Colleague 2)
FEEDBACK ON

interaction
fostering with balanced
between
dialogue. counterarguments. dialogue.
participants.

4.Participation for colleague 1 (For the Proposal)

1. Preparation:

o Prepared well with several arguments supporting the proposal.

o Comments: "You had a clear understanding of the benefits of the proposed

changes."

2. Active Listening:

o Listened attentively but at times seemed eager to respond without fully

considering the other side's points.

o Comments: "You could improve on waiting to fully hear opposing arguments

before jumping in."

3. Communication Clarity:

o Communicated effectively, making good points in favor of the increase in

working hours.

o Comments: "Your points were mostly clear, though a few needed more
detail."

4. Engagement with Counterarguments:

o Engaged with counterarguments but could have strengthened responses by

addressing specific points more directly.

o Comments: "Try to directly counter specific arguments for a more compelling

case."

5. Respectful Tone:

o Maintained a respectful tone though there were moments that felt slightly
defensive.
 o Comments: "Overall respectful, but be cautious of sounding dismissive."

6. Conclusions:

o Concluded effectively by summarizing the main points in support of the

proposal.

o Comments: "Your conclusion summarized your arguments well, but could use
a stronger closing statement."

Colleague 2 Participation

1. Preparation:

o Well-prepared for the role of moderator, keeping the debate structured and
on track.

o Comments: "You facilitated the debate smoothly and made it easy for us to
engage."

2. Active Listening:

o Listened actively and thoughtfully, ensuring both parties had equal

opportunities to speak.

o Comments: "Great job balancing the discussion."

3. Communication Clarity:

o Communicated clearly as a moderator, guiding the debate effectively.

o Comments: "Your instructions and questions were very clear."

4. Engagement with Counterarguments:

o N/A (as a moderator, engagement was more about facilitating rather than
debating).

o Comments: "You managed the engagement between the two parties well."

5. Respectful Tone:

o Maintained a neutral and respectful tone throughout the debate.

o Comments: "You created a respectful atmosphere for discussion."

6. Conclusions:

o Provided a fair and concise summary of the debate's progress and closure.

o Comments: "Your conclusions wrapped up the debate clearly and effectively."

ACTIVITY 11: PLAN FORMAL
COMMUNICATIONS

Preparation Notes

Introduction (1 minute)

 Greeting: Good [morning/afternoon], everyone. Thank you for the opportunity to

share my thoughts on an important topic.

 Topic Introduction: Today, I’m going to discuss the challenges of communicating in a

multilingual workplace. In our increasingly globalized world, many organizations now
have diverse workforces with employees who speak multiple languages. While this
diversity can bring numerous benefits, it also presents unique challenges that we
need to address effectively.

Slide 1: Overview of Multilingual Workplaces (30 seconds)

 Highlight Diversity: Multilingual workplaces are common in international companies

or those located in regions with diverse demographics.

 Statistics (if available): Mention any relevant statistical data illustrating the increase
in multilingual staff. For example, according to a report from the British Council, by
2030, it’s estimated that 1.5 billion people will be learning English, with many of
them working in global organizations.

 Benefits of Diversity: Enhanced creativity, innovation, and broader perspectives.

Slide 2: Communication Barriers (1 minute)

 Language Proficiency: Not all employees may possess the same level of proficiency
in the primary working language of the company.

o Employees may struggle to express their ideas or may not fully understand
complex concepts or instructions.

 Cultural Nuances: Language is deeply tied to cultural context. What is considered

polite or appropriate in one culture can be perceived differently in another.

o Differences in non-verbal communication (gestures, eye contact) and idioms

can lead to misunderstandings.
  Technical Jargon: Industry-specific terminology can be particularly challenging for
non-native speakers.

o While terms may make sense to native speakers, they can become barriers to
understanding for those who are still learning the language.

Slide 3: Emotional and Psychological Factors (1 minute)

 Feelings of Exclusion: Employees who struggle with the language may feel excluded
or marginalized, impacting morale and productivity.

o Those who may find it difficult to contribute in meetings might withdraw

from participation altogether.

 Stress and Anxiety: Individuals may experience stress or anxiety when required to
communicate in a language they are not fluent in, potentially hindering their
performance.

 Confidence Level: Employees might lack confidence in expressing their ideas or

providing feedback due to language limitations.

o This could impact their ability to report issues or highlight successes

effectively.

Slide 4: Strategies for Overcoming Challenges (1 minute)

 Inclusive Language: Encourage the use of clear, simple language throughout the
organization. Avoid jargon where possible, or provide glossaries for technical terms.

 Provide Language Training: Offer resources for language learning, such as classes or
language exchanges to improve communication across the board.

 Foster Cultural Awareness: Organize workshops or discussions that raise awareness

about cultural differences and promote understanding among staff members.

 Encourage Open Communication: Create an environment where employees feel

comfortable asking for clarification without fear of judgment. Encourage feedback
about communication difficulties.

Conclusion (30 seconds)

 Wrap-Up: Addressing the challenges of communicating in a multilingual workplace

requires concerted effort from both management and staff. By implementing
 effective strategies, we can create a more inclusive and productive work environment
that leverages the strengths of our diverse teams.

 Call to Action: If you have any experiences or strategies you've found helpful in
navigating multilingual communication, I would love to hear about them during our
discussion!

 Thank You: Thank you for your attention, and I look forward to our conversation.

ACTIVITY 13: MANIPULATIVE LANGUAGE

Role Play Script: Persuasive Presentation for a Company-sponsored Wellness Program

Setting: A small meeting room with your teammates seated around a table. You stand in
front of a whiteboard or presentation screen.

You:
Greeting
“Hey everyone! Thanks for taking a moment to meet. I really appreciate it. I know we’re all
busy and have a lot on our plates, but I wanted to talk to you about our new wellness
program that the company has just rolled out.”

Introduction to the Topic

“I understand that some of you might be feeling skeptical or even disinterested in
participating. But I genuinely believe that this program can make a positive difference in our
work lives and well-being.”

Hook (1 minute)
Personal Story
“Let me start by sharing a quick personal story. Just a few months ago, I was feeling
overwhelmed and burnt out. I was struggling to keep up with my workload and feeling
stressed out. I decided to join a wellness program similar to the one we're offering, and
honestly, it was a game changer. I started feeling happier, more energetic, and yes, even
more productive. I found that just a little investment in my health led to significant
improvements in my overall well-being.”
Statistics
“Research shows that companies with wellness programs see a 25% reduction in employee
stress and a 30% decrease in healthcare costs. Imagine how that could translate into a
better, more supportive work environment for all of us!”

Benefits of Participation (1 minute)

Physical Health
“So, what’s in it for you? The wellness program includes a variety of fitness plans and healthy
eating workshops. Engaging in these activities can really help combat the fatigue we often
feel at work. More energy can mean better focus and productivity in our tasks.”

Mental Wellness
“Plus, there are sessions on mindfulness and stress management designed to give us useful
tools that can help handle workplace pressure. By participating, we could improve our
mental wellness significantly.”

Team Building
“Another great aspect of the program is that it fosters team bonding. Participating together
in activities can boost our morale and help us build stronger relationships, which makes our
work environment more enjoyable.”

Addressing Objections (1 minute)

Time Constraints
“I hear you when you say time is tight. But the program is designed to fit into our busy lives.
The sessions are flexible, and you get to choose what works best for you.”

Skepticism about Benefits

“It’s completely normal to be a bit skeptical. But let’s consider this: Investing a little time in
wellness can lead to long-term benefits, both for our health and our work performance.”

Disinterest
“If wellness programs don’t seem appealing, I challenge you to at least try one session.
There’s no obligation after that. You might discover an activity you genuinely enjoy!”

Call to Action (1 minute)

Challenge to the Team
“I challenge each of you to participate in just one session. It could be a fitness class, a
cooking workshop, or a mindfulness session. Let’s support each other in taking this first step
toward a healthier lifestyle. It could be our next team bonding experience!”
Sign-Up Information
“I’ll send out a quick reminder with the registration link and the schedule so we can start to
build our participation together. How does that sound? Who's in?”

Conclusion (30 seconds)

Wrap-Up
“To wrap it up, investing time in ourselves through this wellness program can lead to a
happier and healthier workplace. Ultimately, that benefits all of us, both personally and
professionally.”

Thank You
“Thank you all for considering this opportunity! I truly believe that by participating, we can
make a positive change together. I’m looking forward to seeing how we can grow and
improve as a team!”