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Questions

The document consists of a series of questions related to the communication process, covering topics such as the purpose of communication, components of the communication process, roles of the sender and receiver, types of communication, and barriers to effective communication. It emphasizes the importance of clarity, feedback, and understanding in conveying messages. Additionally, it explores various forms of communication including verbal, written, non-verbal, and digital communication.

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Signor Jere
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36 views1 page

Questions

The document consists of a series of questions related to the communication process, covering topics such as the purpose of communication, components of the communication process, roles of the sender and receiver, types of communication, and barriers to effective communication. It emphasizes the importance of clarity, feedback, and understanding in conveying messages. Additionally, it explores various forms of communication including verbal, written, non-verbal, and digital communication.

Uploaded by

Signor Jere
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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1. What is the core purpose of communication?

(2 MARKS)
2. Name FIVE main components of the communication process. (5 MARKS)
3. Who is responsible for initiating the message in the communication process? (1
MARK)
4. Give TWO roles the sender's clarity of purpose plays in effective communication. (2
MARKS)
5. How does the sender's knowledge and expertise affect the message? (2 MARKS)
6. List THREE factors that influence the tone and style of the message. (3 MARKS)
7. Define the term "message" in the communication process. (2 MARKS)
8. How does the structure of a message impact its clarity? (3 MARKS)
9. What are TWO significant aspects of language choice in communication? (2
MARKS)
10. Identify FOUR types of communication mediums. (4 MARKS)
11. What is verbal communication and when is it most suitable? (2 MARKS)
12. Give TWO examples of written communication. (2 MARKS)
13. What is non-verbal communication and how does it enhance the message? (3
MARKS)
14. How does visual communication contribute to conveying information? (3 MARKS)
15. What does digital communication refer to in the context of modern workplace
communication? (2 MARKS)
16. What is the role of the receiver in the communication process? (2 MARKS)
17. Name FOUR factors that influence how a receiver interprets a message. (4 MARKS)
18. Explain the importance of feedback in communication. (3 MARKS)
19. How does feedback confirm the sender’s message has been understood? (2 MARKS)
20. Identify THREE types of barriers that can hinder effective communication. (3
MARKS)
21. What are physical barriers, and how do they impact communication? (3 MARKS)
22. How can semantic barriers lead to miscommunication? (3 MARKS)
23. Identify THREE psychological factors that can affect the communication process. (3
MARKS)
24. How do cultural differences affect communication in a diverse environment? (3
MARKS)
25. What is noise in the communication process, and how does it distort messages? (3
MARKS)
26. Define the term “encoding” in the communication process. (2 MARKS)
27. How does decoding differ from encoding in communication? (3 MARKS)
28. Identify FOUR common types of communication in the workplace. (4 MARKS)
29. How does non-verbal communication differ from verbal communication? (2
MARKS)
30. Why is active listening important for improving communication? (3 MARKS)

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