NetBackup™ Emergency

Engineering Binary Guide

NetBackup™ Emergency Engineering Binary Guide
Last updated: 2025-03-12

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Cohesity Services and Operations Readiness Tools (SORT)

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 Contents

Chapter 1 NetBackup release content listings ............................... 5

About NetBackup release content listings ............................................ 5

About the NetBackup "known issues" documentation conventions
............................................................................................. 6

Chapter 2 EEBs and other known issues resolved in

NetBackup 11.0 ............................................................. 7
Previous EEBs now resolved in NetBackup 11.0 ................................... 7
Other known issues resolved in NetBackup 11.0 ................................. 16

Appendix A About SORT for NetBackup Users ............................... 25

About Cohesity Services and Operations Readiness Tools .................... 25
 Chapter 1
NetBackup release
content listings
This chapter includes the following topics:

■ About NetBackup release content listings

■ About the NetBackup "known issues" documentation conventions

About NetBackup release content listings

Each release of NetBackup incorporates fixes to several known issues that affected
previous versions of NetBackup. Some of these fixes are associated with the
customer-specific issues that have been documented in the form of customer cases.
Several of the customer-related fixes that are incorporated into each release are
also made available as emergency engineering binaries (EEBs).
The NetBackup Emergency Engineering Binary Guide contains the following
information:
■ Tables that list the EEBs that were incorporated into NetBackup releases
■ Release content listings of some of the known issues that were fixed in
NetBackup releases
The NetBackup Emergency Engineering Binary Guide is published for each major
release and minor (single-dot) release. The guide is then periodically updated to
include the EEB and release content listings for subsequent double-dot and triple-dot
releases.
Much of the information that is found in the NetBackup Emergency Engineering
Binary Guide can also be found on the Cohesity Services and Operations Readiness
Tools (SORT) website using the NetBackup Hot Fix and EEB Release Auditor
widget.
 NetBackup release content listings 6
About the NetBackup "known issues" documentation conventions

See “About Cohesity Services and Operations Readiness Tools” on page 25.

Note: If you do not see information about an EEB or a fixed issue that you expected
to see in the NetBackup Emergency Engineering Binary Guide or in SORT, contact
Cohesity Support.

About the NetBackup "known issues"

documentation conventions
The following items describe the conventions used in the NetBackup known issues
listings:
■ Etrack Incident
Notes the Etrack number that targets a release
■ Associated Primary Etrack
An additional Etrack number that exists in the incident hierarchy
■ Associated Service Request Etrack
The Etrack that is associated with the customer support service request
■ Description
Describes a particular issue that has been fixed in a release, as well as additional
notes and workarounds (if available).
Workarounds can be used instead of applying the patch, however, Cohesity
recommends the best practice of operating at the latest available NetBackup
release level.
■ **Description or **Etrack number
Describes a critical issue or an issue that can lead to a potential data loss that
has been fixed in this release
Please read these issue descriptions carefully. In some cases, a Tech Alert link
is provided.
 Chapter 2
EEBs and other known
issues resolved in
NetBackup 11.0
This chapter includes the following topics:

■ Previous EEBs now resolved in NetBackup 11.0

■ Other known issues resolved in NetBackup 11.0

Previous EEBs now resolved in NetBackup 11.0

The following table contains a listing of known issues with NetBackup that were
identified, fixed, and made available to customers in the form of an emergency
engineering binary (EEB). NetBackup 11.0 resolves the issues that were fixed with
each of these EEBs.
More information on the Etracks that are listed in this topic (and any other service
request Etrack) can be found on the Cohesity Services and Operations Readiness
Tools (SORT) website.

Table 2-1 Previous EEBs now resolved in NetBackup 11.0

Etrack Number EEB Description

4019635 vCloud Director queries fail with Status 1, whenever the VCD integration option is selected
in a policy.

4020022, version 1 VMware redirected restores are not populating the ESX field in NetBackup UI.

4021634, version 7, 6, Fixes for MSDP issues on NetBackup 9.0.

5, 4, 3, 2, 1
 EEBs and other known issues resolved in NetBackup 11.0 8
Previous EEBs now resolved in NetBackup 11.0

Table 2-1 Previous EEBs now resolved in NetBackup 11.0 (continued)

Etrack Number EEB Description

4063857, version 1 Adds support for using the Subject Common Name (CN) as the identifier for external
certificates in NetBackup and also included the log4j 2.17.1 JARs.

4079016, version 17 Fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.0.0.1.

4098866 Capacity licensing reports fail in the NetBackup OpsCenter.

4124797, version 8 Fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.2.0.1.

4139015 Backup images of Windows Data Deduplication volume do not appear in the BAR interface
with the Optimized Backups option enabled.

4156054 OneUI library versions updated to v1.0.11 and NBFS help link updated.

4156710 Addressing scale issues where NetBackup Continuous Data Protection, protects multiple
numbers of disks in VMs.

4158148 Oracle backup shows partial completion status, with child jobs successful, but parent job
shows error in the end: Oracle metadata collection has failed with error - 5458.

4159376 NetBackup client services become unresponsive on startup due to 'hastatus -summary' query
- Solaris zones.

4162354 The summary page in the deployutil capacity report is blank.

4162775 Pure Storage discovery failure: Error - Failed to fetch protection group.

4163508 The nbcomponentupdate.exe operation failed to replace binaries on a localized Windows

server.

4164080 Antimalware scans failed on images on an MSDP WORM 19.0.1 on FLEX, backups run fine.

4164845 Malware scans show failed status if paths containing Japanese characters are skipped.

4165557 Postgres backups fail with the error: Failed to enumerate the path. Status 50.

4165719 Backups to AWS disk pool fail with the STS error: 2060019, cURL error: 56, multi cURL error:
0, HTTP return value: 206 (status code 84).

4165891 PostgreSQL databases are not discovered in the web UI when the port number is set with
single quotes in the postgresql.conf file.

4166370 Upgraded TPIP RHEL to 8.10.

4166850 Unable to send notification mail when configured and used from web UI.

4167366 After upgrade to NetBackup 10.4, client backup of Microsoft SQL Servers failed.
 EEBs and other known issues resolved in NetBackup 11.0 9
Previous EEBs now resolved in NetBackup 11.0

Table 2-1 Previous EEBs now resolved in NetBackup 11.0 (continued)

Etrack Number EEB Description

4167520 MSDP S3 server cannot create a policy for Elastic Search integration.

4168310 Snapshots report disk sizing errors after upgrade to NetBackup Snapshot Manager 10.4.0.1.

4168408 Provided support to back up ADE enabled VMs.

4168779 The LVM Snapshot of MySQL INCR cannot detect the binlog objects.

4168949 NetApp plug-in discovery and backup from snapshot failures in NetBackup 10.4.0.1.

4169356 Upgrades Apache Tomcat to 9.0.91 for NetBackup 10.2.0.1.

4169394 The bpdbsbora process takes up a large amount of system memory, causing the Oracle
applications to crash.

4169973 MS Sentinel certificate validation fails.

4171300 Upgraded JRE version to 8u421.

4171396 For GCP restores, Pre-recovery checks fail with the error: Unable to retrieve the keys.

4171428 The NetBackup Snapshot Manager policy container is unable to start due to missing executing
permission.

4172048 Cannot eject tape media from NetBackup web UI.

4172055 Restore fails for the RDS PostgreSQL databases containing CAST objects.

4172075 Universal share self-service recovery fails with system error, if the backup copy 1 is not found.

4172174, version 1 Security updates for NetBackup.

4172189 Ms SQL backups fail if the number of instances exceed 29.

4172214 Instant Access single file restore fails for Ubuntu 22 clients with LVM running.

4172230 IMDSv2 VMs that are restored to AWS, are restored as IMDSv1.

4172680 Image cleanup does not delete snapshots on storage after the snapshot image expires.

4173264 NetApp export policy gets modified during D-NAS snapshot or backup.

4173795 In NetBackup 10.2, the configuration file initSAP.utl was not present on PlinuxR, in the
path /usr/openv/netbackup/ext/db_ext/sap/scripts/sap_oracle.

4174093 Cannot add AWS Intelligent groups to Protection plans.

4174153 D-NAS policies for SMB shares show success status for backups that have access-denied
files.
 EEBs and other known issues resolved in NetBackup 11.0 10
Previous EEBs now resolved in NetBackup 11.0

Table 2-1 Previous EEBs now resolved in NetBackup 11.0 (continued)

Etrack Number EEB Description

4174251 In NetBackup 10.3.0.1, for SQL instances, incorrect OS version was displayed in NetBackup
Administration Console and web UI.

4174307 PaaS DB backups for the GCP replica database instance, fail with Error 3802.

4174672 Restore fails for the RDS PostgreSQL databases that contain CAST objects.

4174698 Upgraded the libxml related binaries used by NetApp.

4174845 INCR backups fail for non-Postgres user for bsa_AssignObjDesc check.

4175320 During SQL backups, the dbbackex.exe process consumes excessive amounts of memory.

4175343 Cannot backup /VM/Hyper-V using host name, when the VM is not a part of the domain.

4175469 Enabled auto detection of Postgres and MySQL bin path and autodiscovery of EDB deployed
PostgreSQL instances.

4175502 NetBackup Policy Execution Manager (nbpem) crashes when a backed-up VM has a blank
UUID.

4175826 Intermittent backup failures with status 25, after upgrade to 10.2.0.1.

4175905 Unable to start restore of Microsoft SQL Server database with move template.

4176059 Agentless VMware restores to Linux Guest VM fails if the /tmp partition is NOEXEC.

4176208 The netbackup script becomes unresponsive when trying to start or stop NetBackup.

4176217 VMDK disk restores not working for VMware policy for NetBackup Snapshot Manager for
Data Center replication type. Error: Cannot perform specified media operation 174.

4176353, version 2, 1 The nbdeployutil utility usage report does not include archive backups.

4176358, 4177068, Security vulnerability fixes.

4179306, 4180268

4176436 During Azure VM restore, NetBackup Snapshot Manager, creates a Network Security Group
(NSG), even when None is selected.

4176451, version 1 Cannot add Root or Intermediate CA for Smartcard Authentication. If the CA cert does not
contain CN in the subject, it fails.

4176859 If the Throttle Bandwidth option is set, the backup job throughput does not exceed after a
certain limit.

4177118 Oracle backups intermittently fail when they continue for more than a day.
 EEBs and other known issues resolved in NetBackup 11.0 11
Previous EEBs now resolved in NetBackup 11.0

Table 2-1 Previous EEBs now resolved in NetBackup 11.0 (continued)

Etrack Number EEB Description

4177256 Optimized the Catalog collection queries used by Opscenter, to prevent Postgres memory
spike.

4177332 Adding cloud assets to Protection plans fails with the error: Unable to create subscriptions.
Asset validation failed.

4177432 The bmrsavecfg.exe process fails on Windows clients.

4177539 In NetBackup 10.1.1, issues with vpfsd, df -h becomes unresponsive, backups fail with status
87.

4177619 Clone Oracle database fails with status 5462, using Oracle instant recovery in web UI.

4177880, version 1 For Oracle databases: The database type changes automatically from RAC to Single Instance
after every backup.

4177994 Back up from snapshot fails with FTL: Cannot retrieve the list of changed blocks from Azure
US West.

4178083 The msdpcldutil update live process fails with an access-denied error, for AWS S3 bucket
on Recovery Vault.

4178151 NetBackup Server Migrator fails while migrating from Windows primary server to Linux primary
server.

4178270 Cloud object store creation fails with the error: Service URL must exist in any one of the
specified regions.

4178470 Upgraded Spring version to 5.3.39 for NetBackup 10.4.0.1.

4178607 In NetBackup version 10.1, malware scanning fails to find operating system information.

4178612 During the cleanup operation of K8s Assets the NetBackup Web Management Console
service (nbwmc) is causing high CPU utilization.

4178623 Disk space is full on the WORM access storage server and cannot delete orphaned images.

4178713 Disk pool creation fails in for Private Cloud Storage (NetApp StorageGRID Webscale Object
Storage - LAN).

4178720 Error during Oracle clone restore: ORA-01180: Cannot create datafile 1.

4178785 Poor backup performance after migration to 5360 Flex HA appliances due to GCP Bucket
lock configure checking.

4178788 NBSL logging errors in the NetBackup Administration Console.

4178833 D-NAS backups are not cleaning old snapshots on the NetApp arrays.
 EEBs and other known issues resolved in NetBackup 11.0 12
Previous EEBs now resolved in NetBackup 11.0

Table 2-1 Previous EEBs now resolved in NetBackup 11.0 (continued)

Etrack Number EEB Description

4178992 The ADD INDEX query from the OpsCenter causes a Postgres memory spike.

4179019 Cannot add the Dell Power Store plug-in.

4179022 PostgreSQL using backup type of pg_basebackup fails, but reported in NetBackup as
successful.

4179130 Unable to browse the mailboxes after successful GRT backup. Error: Database system error.

4179181 On NetBackup 10.2.0.1, primary server, VRTSPostgres 14.13.1.0 upgraded to mitigate

existing vulnerability.

4179294 Cannot run NetBackup commands from CLI and cannot log on to the web UI using the root
user.

4179313 VM restores fail because the Azure account has a policy requiring the OS and data disks to
be encrypted with a customer-managed key.

4179335 Restores taking over one hour, fails with the error: CloudSnapioResiliency: Retry exhausted
for error 403.

4179337, version 1 Catalog backup jobs are failing with status 21: Socket open failed.

4179554 NBServerMigrator fails migration job.

4179564 Ms SQL Server restore using the web UI, fails if the role access is granted using a group
account rather than an individual account.

4179576 VMware incremental backups and restores may fail. Backups jobs end with status 84.

4179845 Unable to restore multiple SQL databases in a single restore script.

4179867 Error while restoring Cyrillic character file names on Windows clients.

4179932 For NetBackup version 10.4.0.1, pre-recovery checks fail during GCP restore. Cannot retrieve
the disk encryption key.

4180158 Fix for the filtering errors in the: /security/anomaly-extension, and the
/security/anomaly-extension-details APIs. The issue is specific to filters containing date fields.

4180423, version 1 Upgraded Spring to 5.3.39 and upgraded sqlite-jdbc JAR version from 3.46.0.0. Fixed cloned
JWT group access.

4180427 Malware scanning fails when using a service account, but succeeds when using an AD user
account.

4180515 Jobs taking longer than expected. Unable to launch web UI.
 EEBs and other known issues resolved in NetBackup 11.0 13
Previous EEBs now resolved in NetBackup 11.0

Table 2-1 Previous EEBs now resolved in NetBackup 11.0 (continued)

Etrack Number EEB Description

4180516 NBServer Migrator is reporting wrong migration type.

4180829 With NetBackup RBAC enabled on primary, the SLP Job Details probe data collection required
more permissions to be granted than actually needed.

4180833 A one-time script was created to address a specific condition.

4180931 Cannot modify policies from NetBackup Administration Console, after upgrade to NetBackup
10.5 (Error: 25).

4181070 While restoring NDMP backup from web UI, NetBackup only restores data from one image,
even though multiple images are selected.

4181227 Cannot retrieve the Class_att_defs information: Intermittent connectivity lost with the server.

4181338 Asset validation for cloud workloads fails if assets service domain is ALL_ACCOUNT or more
than 10 asset service domain are present.

4181791 NFS mounts fail with version 4.

4181792, version 3, 2, Provided security fixes, resolved VMware restore issues, and fixed a web UI restore problem
1 when alternate paths contain non-ASCII characters.

4182356 VMware incremental backups and restores may fail. Typically, backup jobs end with status
84. Full backups work.

4182560 Teradata policy functionality tested successfully for NetBackup version 10.4.0.1.

4182640 NetApp ONTAP OnPrem S3 bucket fails during Cloud object store policy configuration.

4182681 Implemented the -Fc option in the Postgres pg_dump feature.

4182851, version 2 External KMS operations fail with invalid command parameter error after upgrade to NetBackup
10.3.

4182934 NetBackup is not sending notification emails when configured and used from the web UI.

4182943 In NetBackup 10.4.0.1, cannot complete a full backup of a CIFS share hosted in Hitachi
HNAS, using NAS-Data-Protection policy.

4182996 The log clearing process does not clean the logs stored in the /user_ops/mssql folder.

4183081 NetBackup 10.4.0.1: Python Library Certifi upgraded to 2024.07.04.

4183087 The Yes option is not present in the confirmation window, when trying to convert an MSDP
Image Sharing image.

4183188 The Intelligent Group Query edit becomes unresponsive.

 EEBs and other known issues resolved in NetBackup 11.0 14
Previous EEBs now resolved in NetBackup 11.0

Table 2-1 Previous EEBs now resolved in NetBackup 11.0 (continued)

Etrack Number EEB Description

4183397 RBAC error, while performing restore of VMware backup to client agent.

4183418 D-NAS performance issues in NetBackup 10.3.0.1, when using multiple CIFS servers on
HNAS arrays.

4183482 VMware incremental backups and restores fail. The backup jobs end with the status 84.

4183497 Upgraded Apache Tomcat version to 9.0.98 for NetBackup version 10.0.0.1.

4183613 Secure communications to BYO Malware Scan host using NetBackup.

4183707 BMR support for Linux and Windows AWS instances in local zone with multiple NICS.

4183907 Provided Postgres pg_dump backup support for databases over 1 TB.

4183933 Autodiscovery of Oracle Exadata databases from NetBackup primary server fails.

4183969 The command nbrestorevm does not work with the -e option when used with #nbcmdrun
on Appliance 5240 MR2 5.3.0.1.

4184481 BMR recovery support for Linux and Windows VMs with Multi-NIC, in AWS cloud.

4184556 NetBackup Snapshot Manager support for NIC discovery for Windows BMR Recovery workflow
on AWS in NetBackup 10.5.

4184630 During the cleanup operation of K8's Assets the NetBackup Web Management Console
service (nbwmc) is causing high CPU utilization.

4184806 Enabled users to check the msdpcheck progress from CLISH.

4184869 NetBackup Administration Console cannot connect to NBSL.

4184903 After upgrading the primary server from NetBackup version 10.3.0.1 to 10.4.0.1, the audit
logs are not forwarded to Microsoft Sentinel.

4184967 Failed to configure the plug-in instance in Snapshot Manager for Data Center.

4185388 The Protobuf library updated to 3.21.7.

4185834 Upgraded the Python module cryptography to 43.0.3.

4185928 To avoid expired token errors for the Open Cloud Storage Daemon (OSCD) in the Recovery
Vault, refresh the Recovery Vault SAS URL every 20 minutes.

4185957 Client backup reports give errors in the NetBackup Administration Console.

4186037 Upgraded the Python module pyOpenSSL to 24.2.1.

 EEBs and other known issues resolved in NetBackup 11.0 15
Previous EEBs now resolved in NetBackup 11.0

Table 2-1 Previous EEBs now resolved in NetBackup 11.0 (continued)

Etrack Number EEB Description

4186450, version 1 Catalog backups fail with the status: 21: socket open failed.

4186740 Upgraded the Python Library Certifi to 2024.07.04, for NetBackup 10.3.0.1.

4186908 The clone Oracle database operation is failing with status 5462.

4187376 SQL AG instances disappear after successful backup, the original computer name and
NetBackup client name remains the same on all nodes.

4187882 The bptestbpcd command takes longer to run with a 10.2.0.1 Windows client, compared
to a similar connection with a 8.2 Windows client.

4188012 Update Apache Tomcat version to 9.0.98 for NetBackup 10.3.0.1 version.

4188015 Update Apache Tomcat version to 9.0.98 for NetBackup 10.4.0.1 version.

4188029 Snapshot Manager failed to complete discovery in specific conditions.

4188139 Restore of malware-affected VMware recovery point becomes unresponsive.

4188162, version 2, 1 Backups using the NAS-Data-Protection policy are encountering a failure with status 50.

4188210 Backup from snapshot job fails with the error: unable to update data mover image.

4188485 Updates to NetBackup space check to more accurately validate the required space for
installing.

4188625 Update Apache Tomcat version to 9.0.98 for NetBackup 10.1.1 version.

4188988 Cannot add Nutanix Files under NetBackup Snapshot manager plug-in.

4189007, version 1 Upgraded Netty to 1.1.15, Jackson databind to 2.15.3, PostgreSQL JDBC driver to 42.7.2,
Spring to 5.3.39, and vCloud Datastore API to return child Datastores in a Datastore cluster.

4189597 A large number of '*' are written to the file bpstart_notify_stdout.txt after MySQL backup jobs
fail.

4189794 Error when logging on to the NetBackup 10.5 Administration Console.

4189840 Protection plans do not show all subscriptions, limited to 100.

4189850 Excluded the openssl.cnf.log file from the DR package. Due to the increase size of DR
package, DR package is not getting sent over email due to size constraints.

4189990 For Oracle databases, the Database type changes from RAC to Single Instance after every
backup.

4190529 Fixes to retry fetching of policy attributes and tokenization.

 EEBs and other known issues resolved in NetBackup 11.0 16
Other known issues resolved in NetBackup 11.0

Table 2-1 Previous EEBs now resolved in NetBackup 11.0 (continued)

Etrack Number EEB Description

4190671 Upgraded Apache Tomcat version to 9.0.98 for NetBackup 10.4.

4190898, version 1 Fixes to address library conflict.

4190900 The Intelligent Group Query edit becomes unresponsive.

4190916 The NetBackup DR file grows in size and cannot be emailed.

4191867 Microsoft Sentinel Integration stopped working after upgrade to NetBackup version 10.5 from
10.2.

4192375 Error when logging on to the NetBackup 10.4.0.1 Administration Console.

4192993 Unable to add more than 50 Oracle databases to a policy in the web UI.

4193151 Intermittent connectivity error in the NetBackup Administration Console. Notable to change
policy attributes.

4193277 Client Backups reports giving errors in the NetBackup Administration Console.

4193596 NetBackup 10.3.0.1, backup failure for Big Share files, for Qumulo.

4195065 Backups to AWS disk pool fail with STS error: 2060019, cURL error: 56, multi cURL error:
0, HTTP return value: 206 (status code 84).

Other known issues resolved in NetBackup 11.0

Etrack Incident: 4094503
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Convert the PEM_USE_SAME_HOST_BY_NAME environment variable to a
bp.conf setting after upgrade to 10.x.
Etrack Incident: 4155843
■ Associated Primary Etrack: 4119930
■ Associated Service Request Etrack(s): 4119929
■ Description:
Cannot browse granular Active Directory images in the web UI.
Etrack Incident: 4166646
 EEBs and other known issues resolved in NetBackup 11.0 17
Other known issues resolved in NetBackup 11.0

■ Associated Primary Etrack: N/A

■ Associated Service Request Etrack(s): N/A
■ Description:
A host certificate renewal code must check if the primary server is configured
as ECA only, and it is ECA only, it should skip renew operation without generating
a notification.
Etrack Incident: 4168967
■ Associated Primary Etrack: 4166736
■ Associated Service Request Etrack(s): 4166735
■ Description:
NBPEM fails when performing failover on a Microsoft cluster, on NetBackup
10.0.0.1.
Etrack Incident: 4173899
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
NetBackup Flex Scale 3.1 upgraded from NetBackup Flex Scale 3.1 to 3.2,
NetBackup 10.1.1 to 10.3.0.1.
Etrack Incident: 4176457
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Upgrade fails and NetBackup is not usable when the password for NBDB
contains the "%" character, and cannot change the password afterwards.
Etrack Incident: 4176693
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
The nbtelagent binaries are not using the cluster directory on the Windows
servers to find the nbdeployutilconfig.txt.
Etrack Incident: 4177384
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
 EEBs and other known issues resolved in NetBackup 11.0 18
Other known issues resolved in NetBackup 11.0

■ Description:
Cannot edit storage for OpenStack protection plans.
Etrack Incident: 4177490
■ Associated Primary Etrack: 4175311
■ Associated Service Request Etrack(s): 4175310
■ Description:
Post upgrade from 10.3 to version 10.4, the Oracle database backups in RAC
fail.
Etrack Incident: 4178479
■ Associated Primary Etrack: 4176233
■ Associated Service Request Etrack(s): 4176232
■ Description:
Issues while creating MSDPC to ONTAP S3 provider.
Etrack Incident: 4178509
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Setting user permissions after EEB installation takes up to 54 minutes.
Etrack Incident: 4178746
■ Associated Primary Etrack: 4179457
■ Associated Service Request Etrack(s): 4179458
■ Description:
Reduce optimized duplication delays in bpdm.
Etrack Incident: 4179187
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Disable the edit storage options for the OpenStack protection plans.
Etrack Incident: 4179440
■ Associated Primary Etrack: 4176973
■ Associated Service Request Etrack(s): 4176972
■ Description:
 EEBs and other known issues resolved in NetBackup 11.0 19
Other known issues resolved in NetBackup 11.0

Cannot access the DTE settings in web UI host properties, if accessed using
the client name.
Etrack Incident: 4179484
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
The pg_ctl command times out after 60 seconds if the database needs recovery
and the nbdbms_start_stop service exits with return value 1.
Etrack Incident: 4179989
■ Associated Primary Etrack: 4179957
■ Associated Service Request Etrack(s): 4179956
■ Description:
The command create_nbdb -drop calls create_pgnbdb with -data
C:\Program Files\Veritas\NetBackupDB\data, fails without quotes.

Etrack Incident: 4180493

■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Support AWS clients with multiple network interfaces.
Etrack Incident: 4180498
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Update namespace to delete if not present in K8s.
Etrack Incident: 4180680
■ Associated Primary Etrack: 4180620
■ Associated Service Request Etrack(s): 4180680
■ Description:
Critical and high CVEs with known fixes in NetBackup Snapshot Manager 10.5.
Etrack Incident: 4180925
■ Associated Primary Etrack: 4180422
■ Associated Service Request Etrack(s): 4180421
 EEBs and other known issues resolved in NetBackup 11.0 20
Other known issues resolved in NetBackup 11.0

■ Description:
After upgrading to NetBackup 10.3.0.1, cannot perform VMware GRT restore
from NSS, due to RBAC issues.
Etrack Incident: 4181615
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Improve indexing speed on AWS for time and cost implications.
Etrack Incident: 4181802
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
In K8S, some namespaces and assets related to those namespaces are not
getting deleted, during the asset clean-up cycle.
Etrack Incident: 4182203
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Expose the required APIs to list ECA certificate details.
Etrack Incident: 4183641
■ Associated Primary Etrack: 4163355
■ Associated Service Request Etrack(s): 4163354
■ Description:
After NSS 10.4 upgrade, all servers are not appearing in the Usage report.
Etrack Incident: 4183792
■ Associated Primary Etrack: 4182269
■ Associated Service Request Etrack(s): 4182268
■ Description:
Silent client installation in Windows server fails while reading the installdir.
Etrack Incident: 4183968
■ Associated Primary Etrack: 4174790
■ Associated Service Request Etrack(s): 4174789
 EEBs and other known issues resolved in NetBackup 11.0 21
Other known issues resolved in NetBackup 11.0

■ Description:
NetBackup DB recovery using bprecover or web UI changes file and folder
ownerships, and causes the recovery to fail, leading to an unresponsive
NetBackup DB.
Etrack Incident: 4183996
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
When upgrading NetBackup from pre-10.2 to 10.2 or later, the database or logs
directory may contain many large files causing disk space issue.
Etrack Incident: 4184531
■ Associated Primary Etrack: 4183655
■ Associated Service Request Etrack(s): 4183654
■ Description:
Web services do not work with Arabic locale.
Etrack Incident: 4184567
■ Associated Primary Etrack: 4168880
■ Associated Service Request Etrack(s): 4168879
■ Description:
The nbwmc service does not start after a Flex instance upgrade, because the
nbwmc script is not upgraded.
Etrack Incident: 4185596
■ Associated Primary Etrack: 4180620
■ Associated Service Request Etrack(s): 4180680
■ Description:
Updated Python to 3.9.20 in NetBackup Snapshot Manager v10.5.
Etrack Incident: 4186115
■ Associated Primary Etrack: 4184437
■ Associated Service Request Etrack(s): 4184436
■ Description:
When using bpplinfo -set command to set the VMware policy type, the default
values for the policy parameters are not set.
Etrack Incident: 4186472
 EEBs and other known issues resolved in NetBackup 11.0 22
Other known issues resolved in NetBackup 11.0

■ Associated Primary Etrack: N/A

■ Associated Service Request Etrack(s): N/A
■ Description:
Issues with nb_license_check_critical, while handling B2B and reinstalls
scenarios.
Etrack Incident: 4186473
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Usability improvements for the SLIC license key.
Etrack Incident: 4187656
■ Associated Primary Etrack: 4182958
■ Associated Service Request Etrack(s): 4182957
■ Description:
Flex REST API upgrade from 10.0.0.1 to 10.4.0.1, fails due to an incomplete
veritas_customer_registration_key.json file.

Etrack Incident: 4189034

■ Associated Primary Etrack: 4188384
■ Associated Service Request Etrack(s): 4188383
■ Description:
After upgrade, Sybase BMRDB files get deleted even if the migration to Postgre
is not successful.
Etrack Incident: 4189103
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Improvements to AWS multi-NIC environment.
Etrack Incident: 4190799
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
The configureMQ command fails when the /tmp directory is mounted using the
noexec mode.
 EEBs and other known issues resolved in NetBackup 11.0 23
Other known issues resolved in NetBackup 11.0

Etrack Incident: 4192347

■ Associated Primary Etrack: 4173541
■ Associated Service Request Etrack(s): 4173540
■ Description:
MQBroker on a Windows cluster gives an error concerning disk space monitoring.
Etrack Incident: 4192641
■ Associated Primary Etrack: 4189861
■ Associated Service Request Etrack(s): 4189860
■ Description:
In an ECA only setup, NetBackup upgrade from version 10.1.1 to 10.4.0.1,
prompts to enter the PEM passphrase multiple times during the upgrade.
Etrack Incident: 4193219
■ Associated Primary Etrack: 4192353
■ Associated Service Request Etrack(s): 4192352
■ Description:
Issues with transmission of trusted data within the URL, for API calls.
Etrack Incident: 4193854
■ Associated Primary Etrack: 4181418
■ Associated Service Request Etrack(s): 4181385
■ Description:
In NetBackup 10.5, upon restart of the instance, the PBX service automatically
starts as UID 1112, causing other NetBackup services to fail.
Etrack Incident: 4157539
■ Associated Primary Etrack: 4154931
■ Associated Service Request Etrack(s): 4154930
■ Description:
Accelerator backups fail if it includes an image from a different LSU.
Etrack Incident: 4178651
■ Associated Primary Etrack: 4178287
■ Associated Service Request Etrack(s): 4178286
■ Description:
 EEBs and other known issues resolved in NetBackup 11.0 24
Other known issues resolved in NetBackup 11.0

Add a hidden option for nbapiutil to dump a NetBackup web token authorization
context.
Etrack Incident: 4185100
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Enable progress monitoring while msdpcheck runs.
Etrack Incident: 4189098
■ Associated Primary Etrack: 4188581
■ Associated Service Request Etrack(s): 4188580
■ Description:
Critical and high CVEs with known fixes in NetBackup 10.5 Kubernetes extension.
 Appendix A
About SORT for
NetBackup Users
This appendix includes the following topics:

■ About Cohesity Services and Operations Readiness Tools

About Cohesity Services and Operations

Readiness Tools
Cohesity Services and Operations Readiness Tools (SORT) is a robust set of
standalone and web-based tools that support enterprise products. For NetBackup,
SORT provides the ability to collect, analyze, and report on host configurations
across UNIX/Linux or Windows environments. This data is invaluable when you
want to assess if your systems are ready for an initial NetBackup installation or for
an upgrade.
Access SORT from the following webpage:
https://sort.veritas.com/netbackup
Once you get to the SORT page, more information is available as follows:
■ Installation and Upgrade Checklist
Use this tool to create a checklist to see if your system is ready for a NetBackup
installation or an upgrade. This report contains all the software and the hardware
compatibility information specific to the information provided. The report also
includes product installation or upgrade instructions, as well as links to other
references.
■ Hot fix and EEB Release Auditor
Use this tool to find out whether a release that you plan to install contains the
hot fixes that you need.
 About SORT for NetBackup Users 26
About Cohesity Services and Operations Readiness Tools

■ Custom Reports
Use this tool to get recommendations for your system.
■ NetBackup Future Platform and Feature Plans
Use this tool to determine what items you can expect to see replaced with newer
and improved functionality. The tool also provides insight about what items you
can expect to see discontinued without replacement. Some of these items include
certain NetBackup features, functionality, 3rd-party product integration, other
product integration, applications, databases, and the OS platforms.
Help for the SORT tools is available. Click Help in the upper right corner of the
SORT home page. You have the option to:
■ Page through the contents of the help similar to a book
■ Look for topics in the index
■ Search the help with the search option