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Salesforce Advanced Administrator 3

The document provides a collection of Salesforce Advanced Administrator exam questions and answers, including scenarios related to user permissions, data import, record types, and automation tools. It emphasizes the importance of configuring Salesforce features correctly to meet organizational needs. Additionally, it offers insights into best practices for managing user access and reporting within Salesforce.

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0% found this document useful (0 votes)
259 views16 pages

Salesforce Advanced Administrator 3

The document provides a collection of Salesforce Advanced Administrator exam questions and answers, including scenarios related to user permissions, data import, record types, and automation tools. It emphasizes the importance of configuring Salesforce features correctly to meet organizational needs. Additionally, it offers insights into best practices for managing user access and reporting within Salesforce.

Uploaded by

inepe1994
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Exam Questions Salesforce-Advanced-Administrator


Salesforce Certified Advanced Administrator

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NEW QUESTION 1
Cloud Kicks (CK) has a backup team of employees that helps short-staffed departments. These users could be working with sales one day and service the next.
CK is implementing new Lightning record pages for each department so that they view records In a way that makes sense for each department.
How should the administrator ensure this Is configured correctly?

A. Configure ore app per department and activate record pages for each app.
B. Create permission sets for each department and assignthem to the backup team users.
C. Adjust the profile of the backup users each day to align with the proper access they require.
D. Allow the backup team users to update their own profile with Delegated Administration.

Answer: A

NEW QUESTION 2
A sales repneeds to help cross-sell an opportunity but is unable to make updates on the record or update the opportunity team.
Which two options would be required for a sales rep to add a rep to the opportunity team? Choose 2 answers

A. Transferred ownership of theOpportunity to the sales rep


B. A permission with Edit access on the Account object
C. A role above the Opportunity owner in the role hierarchy
D. Transferred ownership of the Account to the sales rep

Answer: BC

NEW QUESTION 3
The administrator at Cloud Kicks recently replaced several case workflow rules with a single before save flow. Since this change, some cases are routing In
unexpected ways.
What could be the cause or the charges to routing?

A. The old workflow rules are still active and impacting routing.
B. The flow precedes assignment rules; workflow rules are after assignment rules.
C. Assignment rules no longer reference the correct fields.
D. Multiple automation tools have been used and the automation is executed in a different order.

Answer: B

NEW QUESTION 4
AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unableto do so. The
administrator has already updated the page layout to no longer require an Account.
What could be the issue?

A. A primary Account relationship Is required on a Contact regardless of the page layout settings.
B. The Contact has Indirect relationships to other Accounts.
C. The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.
D. Private Contacts need to be enabled in Setup.

Answer: A

NEW QUESTION 5
The administrator at Cloud Kicks needs to import a batch of person accounts into Salesforce. What tool should the administrator use?

A. Data Import Wizard


B. Quick Create
C. Bulk API
D. Mass Update

Answer: A

NEW QUESTION 6
The administrator at Universal Containers does a soft launch of the Salesforce Authenticator app and allows users to optionally use it to log In. The administrator
would now like to look at how many users have successfully used it since It was rolled out.
What are two ways the administrator can get this Information? Choose 2 answers

A. Create a new view In Identity Verification History, specifying Method.


B. Open the Login Access Policies In Setup which shows how many users are using MFA.
C. Run asession setting report, specifying login methods by user.
D. Export Login History and filter based off of Authentication Method Reference,

Answer: BC

NEW QUESTION 7
The salts team at Universal Containers has asked the administrator to build functionality to automatically update the account checkbox field'Opportunity Created' to
checked when at least one related opportunity has been created.
What feature should the administrator use to build this functionality?

A. Screen flow

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B. Workflow rule
C. Record-triggered flow
D. Assignment rule

Answer: C

NEW QUESTION 8
A sales user is assigned to a permission set group that gives them Modify All access to
Accounts. Anadministrator assigns the same user to a muting permission set that mutes Deletes access on Account.
What level of access will the sales user have on the Account object?

A. Read-only
B. Modify All
C. Read, Create, and Edit
D. No Access

Answer: C

NEW QUESTION 9
An administrator created two record types on the Account object: Internal Customers and External Customers. A custom profile called Sales has the External
Customers record type assigned. The sharing rules for Accountsarm set to Public Read Only. On occasion. Sales users notice that an Account record has the
wrong record type assigned. The administrator has created a screen flow that will change the record type on the user's behalf.
What will happen to the Sales user'srecord access after running this flow?

A. Read access will be lost to the record.


B. Edit access will be lost to the record.
C. Record Access remains the same.
D. A new record owner will be assigned.

Answer: B

NEW QUESTION 10
An administrator needs to Import a large amount of historical data (more than 100,000 records) from another system.
how should the administrator import the data?

A. SOAP based API with Developer console


B. Data Loader with Bulk API Enabled
C. AnAppExchange package
D. Import Wizard with Add Only

Answer: C

NEW QUESTION 10
The accounting team at Universal Containers is looking to roll out two new custom objects: a parent Invoice object and a child Payment object. Whenever a
Payment record is created, the Invoice object should be updated to reflectthe current outstanding value of the Invoice.
What should the administrator do to build this functionality?

A. Create a lookup-relationship on the Payment with a Roll-up Summary field on the Invoice.
B. Create a lookup-relationship on the Payment and a workflow cross object field update.
C. Create a master-detail relationship on the Payment and a workflow cross object field update.
D. Create a master-detail relationship on the Payment with a Roll-up Summary field on the Invoice.

Answer: C

NEW QUESTION 11
The Cloud Kicks administrator wants to open up opportunity sharing to directors who oversee regional managers so they can access records to assist regional
managers.
What sharing mechanism should be used?

A. organization wide Defaults


B. Role Hierarchy
C. Manual Sharing
D. Sharing Settings

Answer: B

NEW QUESTION 15
An administrator has a request to write a report listing accountsthat have sales from this year and that have a completed activity in the last 30 days.
What reporting feature should the administrator employ to provide only the list of accounts, without listing the details of the opportunities?

A. Joined Report
B. Cross-Filter
C. Summary Report
D. Filter Logic

Answer: B

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NEW QUESTION 18
users at Northern Trail Outfitters have a lot of fields on their new account records because they track their accounts and competitors on the Account object. For
accounts created for customers, they need access to different fields than the accounts used to track competitors. For partner accounts, they need different values
in the Industry field.
What should the administrator use to resolve the issues?

A. Business Processes
B. Required Fields
C. Flow Builder
D. Record Types

Answer: D

NEW QUESTION 19
Ursa Major Solarhas a global customer base. Recent issues with customs have greatly delayed shipping to Canadian customers. While the Country field is already
on the page layout, the sales team wants Canadian customers highlighted as a potential challenge for fulfillmentuntil the shipping issue is resolved.
How should the administrator solve this issue?

A. Modify the page layouts to move the Country field into its own section.
B. Add a rich text component to the Lightning pag
C. Use conditional visibility to only show thecomponent if the account is Canadian.
D. Create an in-app guidance prompt for Canadian records.
E. Create a new record type and page layout for Canadian customers, ensuring their pages look different.

Answer: C

NEW QUESTION 22
The sales team at Cloud Kicks is noticing that sales reps are misusing the new Screen Flow tool for data entry, since they are viewed the initial screen after
clicking finish.
What should the administrator do to fix this?

A. Use a lightning action to redirect the user


B. Create a new flow to redirect the user when the other flow finishes.
C. Add a trigger to redirect the user to a new page.
D. Update the flow with a local redirect action.

Answer: D

NEW QUESTION 26
Cloud Kicks has an export of Order and Order Item data from an enterprise resource planning (ERP) system. The data must be imported into the Salesforce Order
and Order Product objects, while maintaining the relationships in the data.
What are two ways the administrator should load the data? Choose 2 answers

A. Use an Upsert operation to load data.


B. Use an Insert operation to load data.
C. Replace the Salesforce record ID with the External ID.
D. Map an External ID data value to the object.

Answer: AD

NEW QUESTION 30
Universal Containers' support team wants to use Salesforce Knowledge to allow customers and the support team to have access to the product documentation.
There aremany different types of documentation with usage across the globe.
What feature should the administrator configure?

A. Enable the Case Feed.


B. Create article types.
C. Define data categories and visibility.
D. Setup record types and page layouts.

Answer: C

NEW QUESTION 35
Cloud Kicks maintains Inventory in a legacy application. Management wants the information to also be available to view and report on in Saiesforce.
Which action should the administrator take to achieve this goal?

A. Create an external object that maps to the inventory application.


B. Import the data into a custom object when needed; delete after it is used.
C. Build a Lightning component and use SFDX to connect to the inventory app.
D. Upload an Excel spreadsheet with the data into the Files tab.

Answer: D

NEW QUESTION 39
Person accounts were recently activated at Cloud Kicks. There are three record types for accounts:
• B2B customer
• B2C Customer

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• External Partner
There are two record types for leads:
• B2B Lead
• B2CLead
The test team finds that when the Convert button is clicked on a B2C Lead record, only the B2BCustomer and External Partner account record types are available
choices on the Conversion Layout.
What should the administrator do to correct this issue?

A. Hide the Record Type field on the Account section of the Conversion Layout.
B. Build a process that updates the record type field to B2C Customer after conversion.
C. Use a validation rule to ensure the company name on B2C Leads is blank.
D. Change organization-wide default settings for contacts to Controlled by Parent.

Answer: B

NEW QUESTION 40
Sales managers at Ursa Major Solar have asked for some additional automation around opportunity reminders. If the opportunityis in the Proposal stage a week
before the close date, they want an email sent to the opportunity owner and manager. If the Budget Approved custom field is checked, the managers want to be
notified immediately.
How should these requirements be met withoutusing code?

A. Create a schedule-triggered flo


B. Configure the trigger to flow weekly.
C. Create a record-triggered flow with scheduled path
D. Configure the trigger to flow after the record is saved.
E. Create a record-triggered flow with scheduled paths.Configure the trigger to flow before the record is saved.
F. Create a schedule-triggered flow for the Opportunity objec
G. Configure the trigger to flow daily.

Answer: D

NEW QUESTION 44
A custom object called Item has a many-to-many relationship with the Account and Quota objects. At Cloud Kicks, account owners are changed frequently while
ownership of Quota records remains unchanged. When an account owner is updated, the new account owner can only seeItem records if they are also the owner
of the Quota record.
What step should the administrator take to give access to all Item records?
Change the data format of the Quota relationship field from master-detail to lookup.

A. Re-assign the Quota master-detail to the primary and the


B. Account master-detail to secondary.
C. Create a Quota criteria-based sharing rule using ISCHANGED for the Account Owner field.
D. Give the account owner Read access to both the Account and the Quota objects

Answer: A

NEW QUESTION 49
AW Computing has been advertising a new keyboard that was released at the beginning of the month. The sales team has an additionalincentive to add the
keyboards to every sale. The administrator already added the product to Salesforce but the reps are unable to select the product on the opportunity.
Which two options should an administrator check to ensure the product is available? Choose 2 answers

A. Confirm the correct price book is selected on the opportunity.


B. Make sure the price book Is in the company currency.
C. Ensure the product is associated with the correct price book.
D. Verify the product has a start date entered.

Answer: AC

NEW QUESTION 51
Cloud Kicks has o custom object called Membership Details that records information about customers' preferences for their memberships. Depending, on the
membership level, different data needs to be displayed.
• when cue running user has the Market no profile, all data should be visible.
• When the running user has the Support profile, only the Support preference fields should be visible.
• Both Marketing and Support users should be able to report onall data. How should the administrator deliver this solution?

A. Create two record types und two page layouts.


B. Set up Dynamic forms to conditionally show data.
C. Make a permission set with a Muting permission.
D. Use Field-Level Security to control data access.

Answer: B

NEW QUESTION 54
Cloud Kicks users report receiving an "Apex CPU time limitexceeded" error message when attempting to close certain opportunity records. This does not occur on
every opportunity record change or for every user.
What is the recommended method for the administrator to identify the cause?

A. Monitor with Login Forensics.


B. Enable Debug Logging for users.

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C. Review the Setup Audit Trail.


D. Set up Apex Exception Email alerts

Answer: B

NEW QUESTION 58
An administrator is asked to create a report to calculate the year-over—year changed in the dollar amount of a company’s opportunities.
What reporting tool should be used to complete this request?

A. A row-level formula to compare amounts grouped by year.


B. A joined report with two report blocks for each year
C. A customsummary formula with PARENTGROUPVAL function
D. A custom summary formula with the PREVGROUPVAL function.

Answer: D

NEW QUESTION 59
An administrator at Universal Containers has been asked by the compliance team to understand end track various sensitivity levels for its data In Salesforce. The
administrator has enabled Data Classification end configured appropriate sensitivity levels. The compliance team would Ike a report showing field level sensitivity
and classification.
What should the administrator recommend?

A. Run the standard Data Classification report.


B. Create a custom Entity Definition and Held Definitions report type.
C. Use the Data Classification Metadata list view.
D. Configure a custom Data Classification and Metadata report type.

Answer: D

NEW QUESTION 60
An administrator would Like to know If any other administrators or delegated administrators are using the Log In As a User feature.
Where the administrators should are using the Log in As a User feature.

A. Grant Account Login Access


B. Setup Audit Trail
C. Connected App Usage
D. Login History

Answer: A

NEW QUESTION 61
The sales manager at Cloud Kicks (CK) wants to make sure the accounts that CK serves are happy. One way they track this is by how many open cases an
account has with CK. The sales manager asks CK's administrator to build a report to show Accounts with Open Cases.
What report type would this be?

A. Bucket Report
B. Joined Report
C. Summary Report
D. Matrix Report

Answer: C

NEW QUESTION 62
As part of their yearly audit, the compliance team at Cloud Kicks would like to track when auser's profile has been changed and who changed the data.
What should the administrator review to meet this requirement?

A. Field History Tracking


B. Setup Audit Trail
C. Historical Trending
D. Analytic Snapshot

Answer: B

NEW QUESTION 63
Cloud Kicks tracks project details in acustom Project object. Project Milestones are tracked in a second custom object, with a reference to the parent Project
record. Users need to automatically create a standard set of related Project Milestones when a Project record is created.
What is the recommended automation solution?

A. Field Service flow


B. Scheduled flow
C. Before-save autolaunched flow
D. After-save autolaunched flow

Answer: D

NEW QUESTION 67

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Ursa Major Solar (UMS) wants to improve Its customers’ ability to search for knowledge articles. UMS has already created categories for articles.
Which two additional chances should be made to improve search capabilities? Choose 2answers

A. Configure Global Search for specific search terms.


B. Create synonyms for specific search terms.
C. Configure Einstein Search for specific search terms.
D. Promote specific search terms for specific articles.

Answer: BD

NEW QUESTION 70
An administrator at AW Computing is trying to track the login history for a specific user. The AW Computing org has150,000 users and multi-factor authentication
(MFA) is enabled and enforced for all users. In reviewing the Identity Verification History data, the administrator is unable to find any information for the mentioned
user. The user used to log in regularly but has been inactive this quarter.
Which two reasons explain why the user's data is missing from Identity Verification History?
Choose 2 answers

A. Identity Verification History stores the last year's worth of data.


B. User belongs to a specific role for which identity verification data is not stored.
C. Up to 20,000 records of users' identity verification attempts are stored.
D. The last 6 months worth of data is stored in the Identity Verification History.

Answer: CD

NEW QUESTION 73
The administrator at Cloud Kicks built a flow in a sandbox. After testing and validating the flow, the administrator plant to promote the flow to the production
environment with a change set.
Which three considerations should the administrator be aware of when moving flows with a change sat? Choose 3 answers

A. Flows deployed are inactive and need to be manually activated.


B. Flow allows only one version of the flowwhen deployed with a change sat.
C. Deploying or redeploying a flow with change sets creates a version of the flow in the destination org.
D. All flow dependencies are automatically added to the change set.
E. Flows ere automatically activated upon deployment.

Answer: ABC

NEW QUESTION 76
Cloud Kicks would like to reassign ownership of all leads that are open and more than 60 days old. The systemadministrator has written an assignment rule to
distribute these leads to the correct owners or queues.
Which two tools should the administrator use to update the owner of these leads? Choose 2 answers

A. Bulk API
B. Mass Update
C. Dataloader.io
D. ImportWizard

Answer: AB

NEW QUESTION 81
Person accounts were recently activated at Cloud Kicks. There are three record types for accounts:
• B2B customer
• B2C Customer
• External Partner
There are two record types for leads:
• B2B Lead
• B2CLead
The test team finds that when the Convert button is clicked on a B2C Lead record, only the B2B Customer and External Partner account record types are available
choices on the Conversion Layout.
What should the administrator do to correct this issue?

A. Hide the Record Type field on the Account section of the Conversion Layout.
B. Build a process that updates the record type field to B2C Customer after conversion.
C. Use a validation rule to ensure the company name on B2C Leads is blank.
D. Change organization-wide default settings forcontacts to Controlled by Parent.

Answer: B

NEW QUESTION 83
Cloud Kicks (CK) does business directly with individual consumers (B2C) and large businesses (B2B). Some of CK's B2C customers are employed at its larger
customer accounts and should be tracked under both.
Which two options will CK need to use to manage its customers' accounts? Choose 2 answers

A. Contacts to Multiple Accounts


B. Leads
C. Person Accounts
D. Campaign Members

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Answer: AC

NEW QUESTION 85
Cloud Kicks has a very large knowledge base in Salesforce, Service reps are having a hard the finding the mostreviewing articles because there are too many
search results.
What should the administrator do to help service reps quickly narrow down the number of articles?

A. Implement and configure Data Categories.


B. Delete and remove old Knowledge articles.
C. Update Knowledge to auto-search the case’s subject.
D. Activate and configure Einstein Search.

Answer: A

NEW QUESTION 86
Cloud Kicks uses a dashboard with multiple components based on Account, Case, and Opportunity reports. The system administrator adds a dashboard filter on
Account Owner. When filtering the dashboard by Account Owner, records are now missing from several Opportunity components.
What is the recommended way for the system administrator to resolve this issue?

A. Add a cross-filter to the Opportunity source reports.


B. Use a custom report type for Accounts with or without Opportunities.
C. On the Opportunity components, change the equivalent field.
D. Create a joined Accounts and Opportunities report for the components.

Answer: A

NEW QUESTION 91
The sale VP notices several sales repsgenerating a contract too early in the sales stage. The help correct this Behavior, the has requested the Create Contract
button only be available when the opportunity reach… negotiation stage.
How should the administrator meet this requirement?

A. Createa validation rule.


B. Configure dynamic action.
C. Create a custom permission.
D. Modify page layout.

Answer: B

NEW QUESTION 94
DreamHouse Realty has a rental team and a real estate team. The two teams have different safes processes and capture different client information on their
opportunities.
How should an administrator extend the Opportunity object to meet the teams' different needs?

A. Leverage Opportunities for the Real Estate Team and create a new custom object for theRental Team Opportunities.
B. Use separate record types, page layouts, and sales processes for the Rental and Real Estate Teams.
C. Create Opportunity Teams for the Rental and Real Estate Teams and make appropriate fields visible to only the necessaryteam.
D. Add a section for Rental and a section for Real Estate on the Opportunity Master Record Type to keep the information separate.

Answer: B

NEW QUESTION 96
A user at Cloud Kicks has informed the administrator that they are unable to log in to Salesforce via multi-factorauthentication.
Which two area should the administrator review to understand potential root causes? Choose 2 answers

A. Identity Verification History


B. Login History
C. Debug Logs
D. Setup Audit Trail

Answer: AB

NEW QUESTION 100


An administrator needs to Import a large amount of historical data (more than 100,000 records) from another system.
how should the administrator import the data?

A. SOAP based API with Developer console


B. Data Loader with Bulk API Enabled
C. An AppExchange package
D. Import Wizard with Add Only

Answer: C

NEW QUESTION 105


Sales reps endpartner consultants at Cloud Kicks work on the same kinds of shoe deals. The administrator has been asked to ensure that the Profit new on the
Opportunity object is available to sales reps and is hidden from partners using Field Level Security.

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Which two features should the administrator use to fulfil this request? Choose 2 answers

A. Permission Set
B. Record Type
C. Organization-wide Defaults
D. Profiles

Answer: AD

NEW QUESTION 108


Support staff at CloudKicks work on multiple accounts and opportunities at the same time, Currently, they are switching between browser tabs, which is tedious
and confusing. Support managers put in a request for a better agent experience.
What should an administrator recommend?

A. Create a screen flow to pull all related opportunities onto one page.
B. Enable Subtab Record Browsing in the Setup menu.
C. Configure Split Lit Views.
D. Implement Service Console.

Answer: D

NEW QUESTION 112


Cloud Kicks has just released a new ProcessBuilder on the Account in production. The end users keep getting error messages that prevent them from completing
their updates to the Account.
Which three things should the administrator do to resolve this issue? Choose 3 answers

A. Review the Error Emailfor the Process Builder and rectify the issues.
B. Manually make the updates to the Account as the logged-in user.
C. Deactivate the Process Builder in production.
D. Have the users refresh the Account page so they get the current Process Builder.
E. Fixthe Process Builder in a sandbox and migrate the change to production.

Answer: BCE

NEW QUESTION 117


Users at AW Computing use a custom object to manage order*. All profiles share a single page layout. Customer Service and Sales users express frustration
overseeing actions that-do not always apply to their situation on thepage layout.
What should an administrator recommend?

A. Use Dynamic Actions and conditional visibility to show the appropriate actions to the applicable users.
B. Create separate record types for the Customer Service and Sales users' records.
C. Configuretwo separate permission sets and assign the appropriate permissions to each user.
D. Make two separate Lightning record pages and assign them to the applicable profiles.

Answer: A

NEW QUESTION 122


Cloud Kicks wants its sales reps to always use the same full zip code format with a hyphen where applicable. What should the administrator implement to help
ensure consistent formatting?

A. Edit the standard field length to five characters.


B. Add a quick create function for the sales reps to use.
C. Create a REGEX function to use in a validation rule on the field.
D. Add a help text instructing the sales rep on how to enter this field.

Answer: C

NEW QUESTION 126


AW Computing has a newrequirement from its security team where audit information relating to an account must be recorded in a new custom object called Audit.
Audit records need to be preserved for 10 years and only accessible by the audit team.
What relationship should be usedto relate the Audit object to the Account object?

A. Master-Detail
B. Lookup
C. Many-To-Many
D. Self

Answer: A

NEW QUESTION 127


The Service team at Cloud Kicks needs a way to show the current status from the Account on the Case. This value should be on the page and is used in validation
rules.
What should the administrator recommend to solve this?

A. Create a cross-object formula.


B. Use a picklist field.
C. Make a Rollup Summary.

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D. Add a lookup field to Account.

Answer: A

NEW QUESTION 132


Cloud Kicks has created a new flow that deletes records.
What should the administrator consider when testing the flow?

A. Flows with delete elements cannot be debugged by the Flow debugged tool.
B. Even if the flow is inactive, debugging the flow will delete the test record.
C. Record deleted by Flow when debugging are hard deleted.
D. Flow with delete elements need to neinactivate to ensure that the test record is not actually deleted.

Answer: B

NEW QUESTION 136


Cloud Kicks has updated several profiles and created a new app in the sandbox. After testing, everything is working as expected. Which two options should the
administrator use to migrate these changes to production from the sandbox?
Choose 2 answers

A. Package deployment
B. Change Data Capture
C. Outbound Change Set
D. Inbound Change Set

Answer: AC

NEW QUESTION 137


Administrator has been tasked with creating a new custom field on the Account object called Government Der. The compliance department has determined that
this field contains sensitive Information and needs to be encrypted using Classic Encryption.
How willthis impact users when reading, editing, or reporting on Accounts?

A. Encrypted fields are unable to be used the report criteria or list views filters.
B. Users will need the View Encrypted Data permission to edit the field.
C. Encrypted fields can be added to a list view and rule filters.
D. Users with the View Encrypted Data permission can see the field, regardless of Field-Level Security.

Answer: A

NEW QUESTION 140


Universal Containers has found duplicate contacts in Salesforce. The sales team administrator prevent duplicate records frombeing created.
Which two ways should the administrator customize duplicate management? Choose 2 answers

A. Modify the Global Picklist Value Sets.


B. Configure custom duplicate rules.
C. Create custom matching rules.
D. Set up mobile duplicate alerts.

Answer: BC

NEW QUESTION 141


AW Computing uses a custom Invoice object to track invoices related to accounts. The administrator wants to use roll-up summary fields to view high-level
information at a glance on the account record.
Which two considerations should an administrator remember about roll-up summary fields? Choose 2 answers

A. Roll-up types include COUNT, SUM, andAVG.


B. Roll-up summary fields are created on the master side of a master-detail relationship.
C. Roll-up summary fields prevent the conversion of a master-detail relationship to a lookup.
D. Rollup fields are calculated prior to save.

Answer: BC

NEW QUESTION 144


What should an administrator use as an alternative to a Process Builder to expedite the time required to update the records?

A. Before save How Trigger


B. Batch Update
C. Workflow Rule Field Change
D. Screen Row

Answer: A

NEW QUESTION 149


The support operations team has noticed some Invalid data In the custom Primary issue picklist field on case records. They are unsure of what the issue is since
the field is being updated by an automated procedure and there Is a validation rule to ensure clean data on case records.

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Why arc records being updated with data that violates the validation rule?

A. The data change Is triggered by an update record Flowelement.


B. The field is being updated by a workflow field update.
C. The field is being updated by an Apex before trigger.
D. The user has the Modify All Data permission on the object.

Answer: B

NEW QUESTION 151


The Cloud Kicks security team has seen an increase in unattended device attacks, where hackers can view sensitiveinformation when users leave devices
unlocked in public settings. The security team wants to ensure Salesforce data cannot be viewed after 10 minutes of inactivity.
What is the recommended security setting to configure?

A. Enforce login IP ranges on everyrequest.


B. Lock sessions to the domain in which they were first used.
C. Require a high assurance session.
D. Force logout on session timeout.

Answer: D

NEW QUESTION 154


An administrator is using the Dev Console Log Inspector to troubleshoot a ProcessBuilder. What event type should the administrator look for in the event column?

A. Event types beginning with FLOW


B. Event types beginning with AUTOMATED.
C. Event types beginning with WORKFLOW
D. Event types beginning with PROCESS

Answer: A

NEW QUESTION 155


Which two ways can an administrator review the page performance for a Lightning record page? Choose 2 answers

A. Lightning Usage App


B. Analyze Button
C. Activation Button
D. Pages Menu

Answer: AB

NEW QUESTION 156


An administrator at AW Computing noticed that a customfield on the Contact object was changed from text to text area.
What tool should the administrator use to investigate this change?

A. Developer Console
B. Field History Tracking
C. Debug Log
D. View Setup Audit Trail

Answer: D

NEW QUESTION 160


What are three options available to the administrator to help with this issue? Choose 3 answers

A. Move some page components behind a tab.


B. Remove some of the fields displayed.
C. Deactivate unnecessary validation rules.
D. Convert all Process builders to flows.
E. Reduce the number of related lists displayed.

Answer: ABE

NEW QUESTION 162


AW Computing it running a special bundle deal onmonitors and keyboards. Normally, discounts need VP approval, but this special bundle is pre-approved.
What should the administrator recommend for these requirements?

A. Create a separate price book.


B. Implement CPQ.
C. Remove the approval process.
D. Enable Subscriptions.

Answer: B

NEW QUESTION 166

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A developer is gettingerrors for Production deployment. The test deployment in the Full sandbox, which included a local test run, was successful. The Full sandbox
was last refreshed 2 weeks ago.
Where should the administrator check to see what was recently changed?

A. Salesforce Optimizer
B. Dev Console
C. Field History
D. Setup Audit Trail

Answer: D

NEW QUESTION 171


AW Computing wants to enable a backup resource to assign permissions while restricting the backup
resource's ability to create or modify permissionsets.
Which feature should be employed to accomplish this request?

A. Assignment Rules
B. Delegated Administrator
C. View All Users Permission
D. Customize Application Permission

Answer: B

NEW QUESTION 172


A previous consultant helped Universal Containers automate many of its business processes. The administrator changed the email address on the consultant's
user record anddeactivated it. The consultant called to say they continue to get email messages from failed flows and processes.
What steps should the administrator perform to stop the fault messages from going to the consultant?

A. Create a custom metadata type andassociate the LastModifiedBy fiel


B. Write a flow that updates the field in any flows or processes equal to the consultant's name.
C. Request an Email Log from Email Log Files in Setup and filter the request by the consultant's email.Manually update any flows or processes listed on the log.
D. Set Send Process or Flow Error Email' to Apex Exception Email Recipients' in Automation settings.Add the System Admin's email to the Apex Exception Email
page in Setup.
E. Export Flow Interviews filtered by LastModifiedBy.email using Data Loade
F. In the .csv file, change LastModifiedBy to the System Admin and upload changes with Data Loader.

Answer: C

NEW QUESTION 174


Northern Trail Outfitters (NTO) has a private sharing model for records containing a customer's credit Information. These records should be visible to a sales rep's
manager but hidden from their colleagues.
How should an administrator adjust NTO's sharing model to ensure thecorrect amount of confidentiality?

A. Use validation rules targeting the logged-in user.


B. Add View All access for the object via the managers profile.
C. Create sharing rules for each manager based on the record owner.
D. Grant access using hierarchies via the sharing settings.

Answer: D

NEW QUESTION 177


Universal Containers has a Private sharing model for Accounts and Opportunities. A new team is being createdfrom within the sales team that will be assigned all
renewal opportunities. These users will need to see all closed won opportunities while keeping the account private.
How should the administrator meet this requirement?

A. Update the organization-widedefault on Opportunities to Public Read Only and add them to the opportunities team.
B. Create a permission set with View All enabled on Accounts and assign it to the new users.
C. Create a new profile for the renewals team with View All permission enabledon Accounts and Opportunities.
D. Create a public group for the renewals team and create a criteria based sharing rule on Opportunities.

Answer: C

NEW QUESTION 182


An administrator need a business process automated, but only for certain user and profiles. The administrator will need to frequently update which users and
profiles will use the process. After evaluating the declarative options, it was determined that this functionality must be done via an Apex trigger.
What software requirement should the administrator request so that process execution can be declaratively controlled?

A. Use Process Automation Setting in Setup to the appropriate users or profiles.


B. Use a System permission that is assigned to the user or profile.
C. Use Apex Class Access to assign the Apex code tothe user or profile.
D. Use a custom permission set that is assigned to the user.

Answer: D

NEW QUESTION 183


AW Computing hasseveral service plans it offers with its laptops. Management wants the sales team to focus on bringing in new business and to have the creation
of the renewal opportunity for the service plans happen automatically.

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What approach should the administrator take to automate the renewal process7

A. Configure a time-based workflow to send an email reminder to the sales rep when the service plan expires.
B. Create a dynamic Lightning page with rich text to remind the rep to create a renewal opportunity when the opportunity is closed won.
C. Create a validation rule to prevent the rep from closing the opportunity until a renewal is associated.
D. Configure a flow that will create the renewal based on the closed-won date and opportunity line items.

Answer: D

NEW QUESTION 184


Ursa Major Solar (UMS) receives hundred of cases every week from both consumers and retail partners. UMS wants to ensure it's meeting all service-level
agreements to maintain high levels of customer satisfaction.
What should theadministrator do to help meet this goal?

A. Set up and configure Entitlement Process to design timelines and track issue resolution.
B. Configure the Milestones object on Service Contracts to sequential milestones for common case issues.
C. Design a Net Promoter Score survey using Surveys that is automatically sent when a case is closed.
D. Expose the Service Contracts object in the Service Console for an agent to view when working a case.

Answer: A

NEW QUESTION 187


Cloud Kicks (CK) completed a project in a sandbox environment and wants to migrate the changes to production. CK split the deployment into two distinctchange
sets. Change set 1 has new custom objects and fields. Change set 2 has updated profiles and automation.
What should the administrator consider before deploying the change sets?

A. The Field-Level Security will not be deployed with the profiles in change set 2.
B. Change set 2 needs to be deployed first.
C. Automations need to be deployed in the same change set in order to be activated.
D. Both change sets must be deployed simultaneously.

Answer: A

NEW QUESTION 188


An administrator has found a free app on the AppExchanged andwould like to install it.
Which three items should the administrator take to consideration before installed he managed package? Choose 3 answers

A. Custom objects and custom fields used by the app count against the org’s limits.
B. Managed apps do not undergo a formal security review by Salesforce.
C. Apps may require certain Salesforce editions or features to be enabled.
D. Apps may require external, third-party web services to function properly.
E. Apps must be installed in production before the app can be installed in a sandbox.

Answer: CDE

NEW QUESTION 192


Management at Ursa Major Solar wants to understand how many accounts have opportunities in the overall pipeline.
What should the administrator use to create a report showing all open opportunities and the total number of accounts represented?

A. The row count on a summary report grouped by account name


B. A CrossFilter selecting opportunities with accounts
C. A custom report type showing opportunities with accounts
D. The Show Unique Count option on the account name column

Answer: B

NEW QUESTION 193


When configuring a change set, which two practices should an administrator adhere to in order to ensure a successful deployment to production?
Choose 2 answers

A. Clone a change set to add forgotten dependent components to an uploaded change set.
B. Add permissions and access settings to outbound change sets in addition to the dependent component list.
C. Run deployment validations on the change set in the sandbox prior to uploading to production.
D. When deploying a new record type, ensure the new record type is the only component in the change set.

Answer: AC

NEW QUESTION 196


An administrator at Cloud kicks recently built a screen flow in a sandbox that creates a case andfollow-up task. When the flow runs in the sandbox, it works just as
expected. When tested in production, the flow errors when creating the records.
Choose 2 answers

A. Change the user experiencing the issue to the System Administrator profile.
B. Open theflow In Debug mode and Run the Flow as another user.
C. Change the Default Case Creator to the user's manager.
D. Log in as another user and run the flow.

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Answer: BD

NEW QUESTION 198


The security department at AW Computing wants to prevent users from exporting more data than they need. Included in this request is limiting records containing
sensitive information, such as bank accounts and Personal Identifiable Information (PII).
Which feature should an administrator recommend to help limit what data is exported?

A. Salesforce Platform Encryption


B. Export Data Settings
C. Salesforce Shield
D. Muted Permission Sets

Answer: C

NEW QUESTION 200


Cloud Kicks has been tracking how many participants wear the company's shoes in each marathon. The administrator creates two custom objects: Races and
Runners. There is a master-detail relationship between them as well as a Roll-up Summary field on the Races object to show the count of runners in each race.
Requirements have changed, and the administrator wants to delete the Master-detail Relationship field without deleting the Runners records.
What action should an administrator take before the Relationship field can be deleted?

A. Change the field type to a Lookup Relationship.


B. Select the Allow Reparenting' checkbox on the Master-detail field.
C. Uncheck 'Delete this record also' to turn off cascading deletes.
D. Delete the Roll-up Summary field onthe parent.

Answer: B

NEW QUESTION 204


AW Computing (AVVC) has customersIn multiple countries. AWC would li<e to set up advanced currency management for Its system.
Which two considerations should AWC be aware or prior to implementing this change to the existing system? Choose 2 answers

A. When a currency is added to an organization's List of supported currencies, it cannot be deleted.


B. Opportunities will only display sales In the customer's localized currency.
C. Historical trend reports will only use the last dated exchange rate.
D. Once enabled, advanced currency management cannot be disabled.

Answer: AC

NEW QUESTION 205


AW Computing wants to embed a report chart on the Account record page that shows the value of closed sales for that account. The chart should be limited to
users in the Sales Manager role on the Account record pages.
how should this be accomplished?

A. Create a new report and assign it to the component.


B. Create a new page layout for the Sales Manager role.
C. Filter component visibility for the Account ID.
D. Filter component visibility for the Sales Manager role.

Answer: D

NEW QUESTION 209


An administrator created two record types on the Account object: Internal Customers and External Customers. A custom profile called Sales has the External
Customers record type assigned. The sharing rules for Accounts arm set to Public Read Only. On occasion. Sales users notice that an Account record has the
wrong record type assigned. The administrator has created a screen flow that will change the record type on the user's behalf.
What will happen to the Sales user's record access after running this flow?

A. Read access will be lost to the record.


B. Edit access will be lost to the record.
C. Record Access remains the same.
D. A new record owner will be assigned.

Answer: B

NEW QUESTION 212


Ursa Major Solar has a junction object that connects Docs withSolar Panels. The administrator needs users to be able to see all the solar panels that a Dot is
related to. Users already have access to the Bot and the Junction, but not the Solar Panel object.
What access docs the user need to be able to see the solar panel records?

A. Read permission is required on both master records.


B. Access permission Is not required on either master record.
C. Create permission Is required on both master records.
D. Read permission is required on at least are master record.

Answer: A

NEW QUESTION 213

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