Barriers to communication are obstacles that prevent the clear
exchange of ideas, thoughts, or information between sender and receiver.
These can occur at any stage of the communication process.
Barrier Definition Example Scenario Possible Solution
Physical External or A teacher speaks Use a microphone or
environmental factors during a heavy wait for the noise to
that block rainstorm, and subside. Use visual aids
communication students can’t hear or written instructions.
due to loud noise on
the roof.
Psychological Mental and emotional A student is too Encourage a safe, open
distractions nervous to ask environment. Practice
questions because empathy and emotional
they are afraid of being support.
judged by classmates.
Language Use of unfamiliar A doctor explains a Use simple, layman’s
words, accents, or medical condition terms. Ask questions to
jargon using technical terms check understanding.
the patient doesn’t
understand.
Semantic Misinterpretation of A manager tells an Clarify instructions; be
words or messages employee to “take care specific. Encourage
due to multiple of the project,” but the questions and feedback.
meanings or poor employee doesn’t
phrasing know if that means
finishing it or just
monitoring it.
Cultural Differences in An American manager Be culturally sensitive.
customs, values, or maintains direct eye Learn and respect
communication styles contact, which makes a different
Filipino employee communication norms.
uncomfortable,
interpreting it as rude.
Organizational Communication A front-line worker Improve internal
issues caused by does not know about a communication
structure or hierarchy policy change because channels. Ensure clear
it was only shared top-to-bottom
with supervisors. information flow.
Interpersonal Poor relationships or Two coworkers dislike Foster teamwork.
lack of trust between each other, so they Address conflicts early.
people avoid discussing tasks Build positive
properly, resulting in interpersonal
errors. relationships.