Software Project Management
Software Project Management
parts:
Software Creation
Software Project Management
Software Project
A Software Project is the complete procedure of software development from requirement
gathering to testing and maintenance, carried out according to the execution methodologies, in a
specified period of time to achieve intended software product.
Therefore, software project management is essential to incorporate user requirements along with
budget and time constraints.
A project manager closely monitors the development process, prepares and executes various
plans, arranges necessary and adequate resources, maintains communication among all team
members in order to address issues of cost, budget, resources, time, quality and customer
satisfaction.
Managing People
Managing Project
Project Planning
Scope Management
Project Estimation
Project Planning
Software project planning is task, which is performed before the production of software actually
starts. It is there for the software production but involves no concrete activity that has any
direction connection with software production; rather it is a set of multiple processes, which
facilitates software production. Project planning may include the following:
Scope Management
It defines the scope of project; this includes all the activities, process need to be done in order to
make a deliverable software product. Scope management is essential because it creates
boundaries of the project by clearly defining what would be done in the project and what would
not be done. This makes project to contain limited and quantifiable tasks, which can easily be
documented and in turn avoids cost and time overrun.
Project Estimation
For an effective management accurate estimation of various measures is a must. With correct
estimation managers can manage and control the project more efficiently and effectively.
Software size may be estimated either in terms of KLOC (Kilo Line of Code) or by
calculating number of function points in the software. Lines of code depend upon coding
practices and Function points vary according to the user or software requirement.
Effort estimation
The managers estimate efforts in terms of personnel requirement and man-hour required
to produce the software. For effort estimation software size should be known. This can
either be derived by managers’ experience, organization’s historical data or software size
can be converted into efforts by using some standard formulae.
Time estimation
Once size and efforts are estimated, the time required to produce the software can be
estimated. Efforts required is segregated into sub categories as per the requirement
specifications and interdependency of various components of software. Software tasks
are divided into smaller tasks, activities or events by Work Breakthrough Structure
(WBS). The tasks are scheduled on day-to-day basis or in calendar months.
The sum of time required to complete all tasks in hours or days is the total time invested
to complete the project.
Cost estimation
This might be considered as the most difficult of all because it depends on more elements
than any of the previous ones. For estimating project cost, it is required to consider -
o Size of software
o Software quality
o Hardware
o Additional software or tools, licenses etc.
o Skilled personnel with task-specific skills
o Travel involved
o Communication
o Training and support
Project manager can estimate the listed factors using two broadly recognized techniques –
Decomposition Technique
Line of Code Estimation is done on behalf of number of line of codes in the software
product.
Function Points Estimation is done on behalf of number of function points in the
software product.
Putnam Model
COCOMO
Project Scheduling
Project Scheduling in a project refers to roadmap of all activities to be done with specified order
and within time slot allotted to each activity. Project managers tend to define various tasks, and
project milestones and arrange them keeping various factors in mind. They look for tasks lie in
critical path in the schedule, which are necessary to complete in specific manner (because of task
interdependency) and strictly within the time allocated. Arrangement of tasks which lies out of
critical path are less likely to impact over all schedule of the project.
Resource management
All elements used to develop a software product may be assumed as resource for that project.
This may include human resource, productive tools and software libraries.
The resources are available in limited quantity and stay in the organization as a pool of assets.
The shortage of resources hampers the development of project and it can lag behind the schedule.
Allocating extra resources increases development cost in the end. It is therefore necessary to
estimate and allocate adequate resources for the project.
Experienced staff leaving the project and new staff coming in.
Change in organizational management.
Requirement change or misinterpreting requirement.
Under-estimation of required time and resources.
Technological changes, environmental changes, business competition.
Identification - Make note of all possible risks, which may occur in the project.
Categorize - Categorize known risks into high, medium and low risk intensity as per
their possible impact on the project.
Manage - Analyze the probability of occurrence of risks at various phases. Make plan to
avoid or face risks. Attempt to minimize their side-effects.
Monitor - Closely monitor the potential risks and their early symptoms. Also monitor the
effects of steps taken to mitigate or avoid them.
Execution needs monitoring in order to check whether everything is going according to the plan.
Monitoring is observing to check the probability of risk and taking measures to address the risk
or report the status of various tasks.
Activity Monitoring - All activities scheduled within some task can be monitored on
day-to-day basis. When all activities in a task are completed, it is considered as complete.
Status Reports - The reports contain status of activities and tasks completed within a
given time frame, generally a week. Status can be marked as finished, pending or work-
in-progress etc.
Milestones Checklist - Every project is divided into multiple phases where major tasks
are performed (milestones) based on the phases of SDLC. This milestone checklist is
prepared once every few weeks and reports the status of milestones.
Communication can be oral or written. Communication management process may have the
following steps:
Planning - This step includes the identifications of all the stakeholders in the project and
the mode of communication among them. It also considers if any additional
communication facilities are required.
Sharing - After determining various aspects of planning, manager focuses on sharing
correct information with the correct person on correct time. This keeps every one
involved the project up to date with project progress and its status.
Feedback - Project managers use various measures and feedback mechanism and create
status and performance reports. This mechanism ensures that input from various
stakeholders is coming to the project manager as their feedback.
Closure - At the end of each major event, end of a phase of SDLC or end of the project
itself, administrative closure is formally announced to update every stakeholder by
sending email, by distributing a hardcopy of document or by other mean of effective
communication.
Configuration Management
Configuration management is a process of tracking and controlling the changes in software in
terms of the requirements, design, functions and development of the product.
IEEE defines it as “the process of identifying and defining the items in the system, controlling
the change of these items throughout their life cycle, recording and reporting the status of items
and change requests, and verifying the completeness and correctness of items”.
Generally, once the SRS is finalized there is less chance of requirement of changes from user. If
they occur, the changes are addressed only with prior approval of higher management, as there is
a possibility of cost and time overrun.
Baseline
A phase of SDLC is assumed over if it baselined, i.e. baseline is a measurement that defines
completeness of a phase. A phase is baselined when all activities pertaining to it are finished and
well documented. If it was not the final phase, its output would be used in next immediate phase.
Change Control
Change control is function of configuration management, which ensures that all changes made to
software system are consistent and made as per organizational rules and regulations.
Identification - A change request arrives from either internal or external source. When
change request is identified formally, it is properly documented.
Validation - Validity of the change request is checked and its handling procedure is
confirmed.
Analysis - The impact of change request is analyzed in terms of schedule, cost and
required efforts. Overall impact of the prospective change on system is analyzed.
Control - If the prospective change either impacts too many entities in the system or it is
unavoidable, it is mandatory to take approval of high authorities before change is
incorporated into the system. It is decided if the change is worth incorporation or not. If it
is not, change request is refused formally.
Execution - If the previous phase determines to execute the change request, this phase
take appropriate actions to execute the change, does a thorough revision if necessary.
Close request - The change is verified for correct implementation and merging with the
rest of the system. This newly incorporated change in the software is documented
properly and the request is formally is closed.
There are tools available, which aid for effective project management. A few are described -
Gantt Chart
Gantt charts was devised by Henry Gantt (1917). It represents project schedule with respect to
time periods. It is a horizontal bar chart with bars representing activities and time scheduled for
the project activities.
PERT Chart
PERT (Program Evaluation & Review Technique) chart is a tool that depicts project as network
diagram. It is capable of graphically representing main events of project in both parallel and
consecutive way. Events, which occur one after another, show dependency of the later event over
the previous one.
Events are shown as numbered nodes. They are connected by labeled arrows depicting sequence
of tasks in the project.
Resource Histogram
This is a graphical tool that contains bar or chart representing number of resources (usually
skilled staff) required over time for a project event (or phase). Resource Histogram is an
effective tool for staff planning and coordination.
Critical Path Analysis
This tools is useful in recognizing interdependent tasks in the project. It also helps to find out the
shortest path or critical path to complete the project successfully. Like PERT diagram, each
event is allotted a specific time frame. This tool shows dependency of event assuming an event
can proceed to next only if the previous one is completed.
The events are arranged according to their earliest possible start time. Path between start and end
node is critical path which cannot be further reduced and all events require to be executed in
same order.
Software development life cycle
Software Development Life Cycle, SDLC for short, is a well-defined, structured sequence of
stages in software engineering to develop the intended software product.
SDLC Activities
SDLC provides a series of steps to be followed to design and develop a software product
efficiently. SDLC framework includes the following steps:
Communication
This is the first step where the user initiates the request for a desired software product. He
contacts the service provider and tries to negotiate the terms. He submits his request to the
service providing organization in writing.
Requirement Gathering
This step onwards the software development team works to carry on the project. The team holds
discussions with various stakeholders from problem domain and tries to bring out as much
information as possible on their requirements. The requirements are contemplated and segregated
into user requirements, system requirements and functional requirements. The requirements are
collected using a number of practices as given -
Feasibility Study
After requirement gathering, the team comes up with a rough plan of software process. At this
step the team analyzes if a software can be made to fulfill all requirements of the user and if
there is any possibility of software being no more useful. It is found out, if the project is
financially, practically and technologically feasible for the organization to take up. There are
many algorithms available, which help the developers to conclude the feasibility of a software
project.
System Analysis
At this step the developers decide a roadmap of their plan and try to bring up the best software
model suitable for the project. System analysis includes Understanding of software product
limitations, learning system related problems or changes to be done in existing systems
beforehand, identifying and addressing the impact of project on organization and personnel etc.
The project team analyzes the scope of the project and plans the schedule and resources
accordingly.
Software Design
Next step is to bring down whole knowledge of requirements and analysis on the desk and design
the software product. The inputs from users and information gathered in requirement gathering
phase are the inputs of this step. The output of this step comes in the form of two designs; logical
design and physical design. Engineers produce meta-data and data dictionaries, logical diagrams,
data-flow diagrams and in some cases pseudo codes.
Coding
This step is also known as programming phase. The implementation of software design starts in
terms of writing program code in the suitable programming language and developing error-free
executable programs efficiently.
Testing
An estimate says that 50% of whole software development process should be tested. Errors may
ruin the software from critical level to its own removal. Software testing is done while coding by
the developers and thorough testing is conducted by testing experts at various levels of code such
as module testing, program testing, product testing, in-house testing and testing the product at
user’s end. Early discovery of errors and their remedy is the key to reliable software.
Integration
Software may need to be integrated with the libraries, databases and other program(s). This stage
of SDLC is involved in the integration of software with outer world entities.
Implementation
This means installing the software on user machines. At times, software needs post-installation
configurations at user end. Software is tested for portability and adaptability and integration
related issues are solved during implementation.
This phase confirms the software operation in terms of more efficiency and less errors. If
required, the users are trained on, or aided with the documentation on how to operate the
software and how to keep the software operational. The software is maintained timely by
updating the code according to the changes taking place in user end environment or technology.
This phase may face challenges from hidden bugs and real-world unidentified problems.
Disposition
As time elapses, the software may decline on the performance front. It may go completely
obsolete or may need intense upgradation. Hence a pressing need to eliminate a major portion of
the system arises. This phase includes archiving data and required software components, closing
down the system, planning disposition activity and terminating system at appropriate end-of-
system time.
Waterfall Model
Waterfall model is the simplest model of software development paradigm. It says the all the
phases of SDLC will function one after another in linear manner. That is, when the first phase is
finished then only the second phase will start and so on.
This model assumes that everything is carried out and taken place perfectly as planned in the
previous stage and there is no need to think about the past issues that may arise in the next phase.
This model does not work smoothly if there are some issues left at the previous step. The
sequential nature of model does not allow us go back and undo or redo our actions.
This model is best suited when developers already have designed and developed similar software
in the past and are aware of all its domains.
Iterative Model
This model leads the software development process in iterations. It projects the process of
development in cyclic manner repeating every step after every cycle of SDLC process.
The software is first developed on very small scale and all the steps are followed which are taken
into consideration. Then, on every next iteration, more features and modules are designed, coded,
tested and added to the software. Every cycle produces a software, which is complete in itself
and has more features and capabilities than that of the previous one.
After each iteration, the management team can do work on risk management and prepare for the
next iteration. Because a cycle includes small portion of whole software process, it is easier to
manage the development process but it consumes more resources.
Spiral Model
Spiral model is a combination of both, iterative model and one of the SDLC model. It can be
seen as if you choose one SDLC model and combine it with cyclic process (iterative model).
This model considers risk, which often goes un-noticed by most other models. The model starts
with determining objectives and constraints of the software at the start of one iteration. Next
phase is of prototyping the software. This includes risk analysis. Then one standard SDLC model
is used to build the software. In the fourth phase of the plan of next iteration is prepared.
V – model
The major drawback of waterfall model is we move to the next stage only when the previous one
is finished and there was no chance to go back if something is found wrong in later stages. V-
Model provides means of testing of software at each stage in reverse manner.
At every stage, test plans and test cases are created to verify and validate the product according
to the requirement of that stage. For example, in requirement gathering stage the test team
prepares all the test cases in correspondence to the requirements. Later, when the product is
developed and is ready for testing, test cases of this stage verify the software against its validity
towards requirements at this stage.
This makes both verification and validation go in parallel. This model is also known as
verification and validation model.
This model is the simplest model in its form. It requires little planning, lots of programming and
lots of funds. This model is conceptualized around the big bang of universe. As scientists say that
after big bang lots of galaxies, planets and stars evolved just as an event. Likewise, if we put
together lots of programming and funds, you may achieve the best software product.
For this model, very small amount of planning is required. It does not follow any process, or at
times the customer is not sure about the requirements and future needs. So the input requirements
are arbitrary.
This model is not suitable for large software projects but good one for learning and
experimenting.
SDLC stands for Software Development Life Cycle. SDLC is a process that consists of a series
of planned activities to develop or alter the Software Products. This tutorial will give you an
overview of the SDLC basics, SDLC models available and their application in the industry. This
tutorial also elaborates on other related methodologies like Agile, RAD and Prototyping.
SDLC is a process followed for a software project, within a software organization. It consists of
a detailed plan describing how to develop, maintain, replace and alter or enhance specific
software. The life cycle defines a methodology for improving the quality of software and the
overall development process.
Following are the most important and popular SDLC models followed in the industry −
Waterfall Model
Iterative Model
Spiral Model
V-Model
Big Bang Model
Software requirement
The software requirements are description of features and functionalities of the target system.
Requirements convey the expectations of users from the software product. The requirements can
be obvious or hidden, known or unknown, expected or unexpected from client’s point of view.
Requirement Engineering
The process to gather the software requirements from client, analyze and document them is
known as requirement engineering.
The goal of requirement engineering is to develop and maintain sophisticated and descriptive
‘System Requirements Specification’ document.
Feasibility Study
Requirement Gathering
Software Requirement Specification
Software Requirement Validation
Feasibility study
When the client approaches the organization for getting the desired product developed, it comes
up with rough idea about what all functions the software must perform and which all features are
expected from the software.
Referencing to this information, the analysts does a detailed study about whether the desired
system and its functionality are feasible to develop.
This feasibility study is focused towards goal of the organization. This study analyzes whether
the software product can be practically materialized in terms of implementation, contribution of
project to organization, cost constraints and as per values and objectives of the organization. It
explores technical aspects of the project and product such as usability, maintainability,
productivity and integration ability.
The output of this phase should be a feasibility study report that should contain adequate
comments and recommendations for management about whether or not the project should be
undertaken.
Requirement Gathering
If the feasibility report is positive towards undertaking the project, next phase starts with
gathering requirements from the user. Analysts and engineers communicate with the client and
end-users to know their ideas on what the software should provide and which features they want
the software to include.
SRS is a document created by system analyst after the requirements are collected from various
stakeholders.
SRS defines how the intended software will interact with hardware, external interfaces, speed of
operation, response time of system, portability of software across various platforms,
maintainability, speed of recovery after crashing, Security, Quality, Limitations etc.
The requirements received from client are written in natural language. It is the responsibility of
system analyst to document the requirements in technical language so that they can be
comprehended and useful by the software development team.
After requirement specifications are developed, the requirements mentioned in this document are
validated. User might ask for illegal, impractical solution or experts may interpret the
requirements incorrectly. This results in huge increase in cost if not nipped in the bud.
Requirements can be checked against following conditions -
Requirements gathering - The developers discuss with the client and end users and
know their expectations from the software.
Organizing Requirements - The developers prioritize and arrange the requirements in
order of importance, urgency and convenience.
Negotiation & discussion - If requirements are ambiguous or there are some conflicts in
requirements of various stakeholders, if they are, it is then negotiated and discussed with
stakeholders. Requirements may then be prioritized and reasonably compromised.
The requirements come from various stakeholders. To remove the ambiguity and
conflicts, they are discussed for clarity and correctness. Unrealistic requirements are
compromised reasonably.
Documentation - All formal & informal, functional and non-functional requirements are
documented and made available for next phase processing.
Interviews
Interviews are strong medium to collect requirements. Organization may conduct several types
of interviews such as:
Surveys
Organization may conduct surveys among various stakeholders by querying about their
expectation and requirements from the upcoming system.
Questionnaires
A document with pre-defined set of objective questions and respective options is handed over to
all stakeholders to answer, which are collected and compiled.
A shortcoming of this technique is, if an option for some issue is not mentioned in the
questionnaire, the issue might be left unattended.
Task analysis
Team of engineers and developers may analyze the operation for which the new system is
required. If the client already has some software to perform certain operation, it is studied and
requirements of proposed system are collected.
Domain Analysis
Every software falls into some domain category. The expert people in the domain can be a great
help to analyze general and specific requirements.
Brainstorming
An informal debate is held among various stakeholders and all their inputs are recorded for
further requirements analysis.
Prototyping
Prototyping is building user interface without adding detail functionality for user to interpret the
features of intended software product. It helps giving better idea of requirements. If there is no
software installed at client’s end for developer’s reference and the client is not aware of its own
requirements, the developer creates a prototype based on initially mentioned requirements. The
prototype is shown to the client and the feedback is noted. The client feedback serves as an input
for requirement gathering.
Observation
Team of experts visit the client’s organization or workplace. They observe the actual working of
the existing installed systems. They observe the workflow at client’s end and how execution
problems are dealt. The team itself draws some conclusions which aid to form requirements
expected from the software.
Clear
Correct
Consistent
Coherent
Comprehensible
Modifiable
Verifiable
Prioritized
Unambiguous
Traceable
Credible source
Software Requirements
We should try to understand what sort of requirements may arise in the requirement elicitation
phase and what kinds of requirements are expected from the software system.
Functional Requirements
Requirements, which are related to functional aspect of software fall into this category.
They define functions and functionality within and from the software system.
Examples -
Non-Functional Requirements
Requirements, which are not related to functional aspect of software, fall into this category. They
are implicit or expected characteristics of software, which users make assumption of.
Security
Logging
Storage
Configuration
Performance
Cost
Interoperability
Flexibility
Disaster recovery
Accessibility
While developing software, ‘Must have’ must be implemented, ‘Should have’ is a matter of
debate with stakeholders and negation, whereas ‘could have’ and ‘wish list’ can be kept for
software updates.
easy to operate
quick in response
effectively handling operational errors
providing simple yet consistent user interface
User acceptance majorly depends upon how user can use the software. UI is the only way for
users to perceive the system. A well performing software system must also be equipped with
attractive, clear, consistent and responsive user interface. Otherwise the functionalities of
software system can not be used in convenient way. A system is said be good if it provides
means to use it efficiently. User interface requirements are briefly mentioned below -
Content presentation
Easy Navigation
Simple interface
Responsive
Consistent UI elements
Feedback mechanism
Default settings
Purposeful layout
Strategical use of color and texture.
Provide help information
User centric approach
Group based view settings.
Software Metrics provide measures for various aspects of software process and software product.
Software measures are fundamental requirement of software engineering. They not only help to
control the software development process but also aid to keep quality of ultimate product
excellent.
According to Tom DeMarco, a (Software Engineer), “You cannot control what you cannot
measure.” By his saying, it is very clear how important software measures are.
Size Metrics - LOC (Lines of Code), mostly calculated in thousands of delivered source
code lines, denoted as KLOC.
Function Point Count is measure of the functionality provided by the software. Function
Point count defines the size of functional aspect of software.
The number of defects found in development process and number of defects reported by
the client after the product is installed or delivered at client-end, define quality of
product.
Process Metrics - In various phases of SDLC, the methods and tools used, the company
standards and the performance of development are software process metrics.
Resource Metrics - Effort, time and various resources used, represents metrics for
resource measurement.
Software implanmentation
In this chapter, we will study about programming methods, documentation and challenges in
software implementation.
Structured Programming
In the process of coding, the lines of code keep multiplying, thus, size of the software increases.
Gradually, it becomes next to impossible to remember the flow of program. If one forgets how
software and its underlying programs, files, procedures are constructed it then becomes very
difficult to share, debug and modify the program. The solution to this is structured programming.
It encourages the developer to use subroutines and loops instead of using simple jumps in the
code, thereby bringing clarity in the code and improving its efficiency Structured programming
also helps programmer to reduce coding time and organize code properly.
Structured programming states how the program shall be coded. Structured programming uses
three main concepts:
Top-down analysis - A software is always made to perform some rational work. This
rational work is known as problem in the software parlance. Thus it is very important that
we understand how to solve the problem. Under top-down analysis, the problem is
broken down into small pieces where each one has some significance. Each problem is
individually solved and steps are clearly stated about how to solve the problem.
Modular Programming - While programming, the code is broken down into smaller
group of instructions. These groups are known as modules, subprograms or subroutines.
Modular programming based on the understanding of top-down analysis. It discourages
jumps using ‘goto’ statements in the program, which often makes the program flow non-
traceable. Jumps are prohibited and modular format is encouraged in structured
programming.
Structured Coding - In reference with top-down analysis, structured coding sub-divides
the modules into further smaller units of code in the order of their execution. Structured
programming uses control structure, which controls the flow of the program, whereas
structured coding uses control structure to organize its instructions in definable patterns.
Functional Programming
Functional programming is style of programming language, which uses the concepts of
mathematical functions. A function in mathematics should always produce the same result on
receiving the same argument. In procedural languages, the flow of the program runs through
procedures, i.e. the control of program is transferred to the called procedure. While control flow
is transferring from one procedure to another, the program changes its state.
First class and High-order functions - These functions have capability to accept
another function as argument or they return other functions as results.
Pure functions - These functions do not include destructive updates, that is, they do not
affect any I/O or memory and if they are not in use, they can easily be removed without
hampering the rest of the program.
Recursion - Recursion is a programming technique where a function calls itself and
repeats the program code in it unless some pre-defined condition matches. Recursion is
the way of creating loops in functional programming.
Strict evaluation - It is a method of evaluating the expression passed to a function as an
argument. Functional programming has two types of evaluation methods, strict (eager) or
non-strict (lazy). Strict evaluation always evaluates the expression before invoking the
function. Non-strict evaluation does not evaluate the expression unless it is needed.
λ-calculus - Most functional programming languages use λ-calculus as their type
systems. λ-expressions are executed by evaluating them as they occur.
Common Lisp, Scala, Haskell, Erlang and F# are some examples of functional programming
languages.
Programming style
Programming style is set of coding rules followed by all the programmers to write the code.
When multiple programmers work on the same software project, they frequently need to work
with the program code written by some other developer. This becomes tedious or at times
impossible, if all developers do not follow some standard programming style to code the
program.
An appropriate programming style includes using function and variable names relevant to the
intended task, using well-placed indentation, commenting code for the convenience of reader and
overall presentation of code. This makes the program code readable and understandable by all,
which in turn makes debugging and error solving easier. Also, proper coding style helps ease the
documentation and updation.
Coding Guidelines
Practice of coding style varies with organizations, operating systems and language of coding
itself.
The following coding elements may be defined under coding guidelines of an organization:
Naming conventions - This section defines how to name functions, variables, constants
and global variables.
Indenting - This is the space left at the beginning of line, usually 2-8 whitespace or
single tab.
Whitespace - It is generally omitted at the end of line.
Operators - Defines the rules of writing mathematical, assignment and logical operators.
For example, assignment operator ‘=’ should have space before and after it, as in “x = 2”.
Control Structures - The rules of writing if-then-else, case-switch, while-until and for
control flow statements solely and in nested fashion.
Line length and wrapping - Defines how many characters should be there in one line,
mostly a line is 80 characters long. Wrapping defines how a line should be wrapped, if is
too long.
Functions - This defines how functions should be declared and invoked, with and
without parameters.
Variables - This mentions how variables of different data types are declared and defined.
Comments - This is one of the important coding components, as the comments included
in the code describe what the code actually does and all other associated descriptions.
This section also helps creating help documentations for other developers.
Software Documentation
Software documentation is an important part of software process. A well written document
provides a great tool and means of information repository necessary to know about software
process. Software documentation also provides information about how to use the product.
Source of this document can be previously stored data about the software, already
running software at the client’s end, client’s interview, questionnaires and research.
Generally it is stored in the form of spreadsheet or word processing document with the
high-end software management team.
This documentation works as foundation for the software to be developed and is majorly
used in verification and validation phases. Most test-cases are built directly from
requirement documentation.
These documents work as repository for developers to implement the software. Though
these documents do not give any details on how to code the program, they give all
necessary information that is required for coding and implementation.
User documentation - This documentation is different from all the above explained. All
previous documentations are maintained to provide information about the software and
its development process. But user documentation explains how the software product
should work and how it should be used to get the desired results.
Software testing
Software Testing is evaluation of the software against requirements gathered from users and
system specifications. Testing is conducted at the phase level in software development life cycle
or at module level in program code. Software testing comprises of Validation and Verification.
Software Validation
Validation is process of examining whether or not the software satisfies the user requirements. It
is carried out at the end of the SDLC. If the software matches requirements for which it was
made, it is validated.
Validation ensures the product under development is as per the user requirements.
Validation answers the question – "Are we developing the product which attempts all that
user needs from this software ?".
Validation emphasizes on user requirements.
Software Verification
Verification is the process of confirming if the software is meeting the business requirements,
and is developed adhering to the proper specifications and methodologies.
Errors - These are actual coding mistakes made by developers. In addition, there is a
difference in output of software and desired output, is considered as an error.
Fault - When error exists fault occurs. A fault, also known as a bug, is a result of an error
which can cause system to fail.
Failure - failure is said to be the inability of the system to perform the desired task.
Failure occurs when fault exists in the system.
Manual - This testing is performed without taking help of automated testing tools. The
software tester prepares test cases for different sections and levels of the code, executes
the tests and reports the result to the manager.
Manual testing is time and resource consuming. The tester needs to confirm whether or
not right test cases are used. Major portion of testing involves manual testing.
Automated This testing is a testing procedure done with aid of automated testing tools.
The limitations with manual testing can be overcome using automated test tools.
A test needs to check if a webpage can be opened in Internet Explorer. This can be easily done
with manual testing. But to check if the web-server can take the load of 1 million users, it is quite
impossible to test manually.
There are software and hardware tools which helps tester in conducting load testing, stress
testing, regression testing.
Testing Approaches
Tests can be conducted based on two approaches –
Functionality testing
Implementation testing
When functionality is being tested without taking the actual implementation in concern it is
known as black-box testing. The other side is known as white-box testing where not only
functionality is tested but the way it is implemented is also analyzed.
Exhaustive tests are the best-desired method for a perfect testing. Every single possible value in
the range of the input and output values is tested. It is not possible to test each and every value in
real world scenario if the range of values is large.
Black-box testing
It is carried out to test functionality of the program. It is also called ‘Behavioral’ testing. The
tester in this case, has a set of input values and respective desired results. On providing input, if
the output matches with the desired results, the program is tested ‘ok’, and problematic
otherwise.
In this testing method, the design and structure of the code are not known to the tester, and
testing engineers and end users conduct this test on the software.
Equivalence class - The input is divided into similar classes. If one element of a class
passes the test, it is assumed that all the class is passed.
Boundary values - The input is divided into higher and lower end values. If these values
pass the test, it is assumed that all values in between may pass too.
Cause-effect graphing - In both previous methods, only one input value at a time is
tested. Cause (input) – Effect (output) is a testing technique where combinations of input
values are tested in a systematic way.
Pair-wise Testing - The behavior of software depends on multiple parameters. In
pairwise testing, the multiple parameters are tested pair-wise for their different values.
State-based testing - The system changes state on provision of input. These systems are
tested based on their states and input.
White-box testing
It is conducted to test program and its implementation, in order to improve code efficiency or
structure. It is also known as ‘Structural’ testing.
In this testing method, the design and structure of the code are known to the tester. Programmers
of the code conduct this test on the code.
Control-flow testing - The purpose of the control-flow testing to set up test cases which
covers all statements and branch conditions. The branch conditions are tested for both
being true and false, so that all statements can be covered.
Data-flow testing - This testing technique emphasis to cover all the data variables
included in the program. It tests where the variables were declared and defined and where
they were used or changed.
Testing Levels
Testing itself may be defined at various levels of SDLC. The testing process runs parallel to
software development. Before jumping on the next stage, a stage is tested, validated and verified.
Testing separately is done just to make sure that there are no hidden bugs or issues left in the
software. Software is tested on various levels -
Unit Testing
While coding, the programmer performs some tests on that unit of program to know if it is error
free. Testing is performed under white-box testing approach. Unit testing helps developers
decide that individual units of the program are working as per requirement and are error free.
Integration Testing
Even if the units of software are working fine individually, there is a need to find out if the units
if integrated together would also work without errors. For example, argument passing and data
updation etc.
System Testing
The software is compiled as product and then it is tested as a whole. This can be accomplished
using one or more of the following tests:
Functionality testing - Tests all functionalities of the software against the requirement.
Performance testing - This test proves how efficient the software is. It tests the
effectiveness and average time taken by the software to do desired task. Performance
testing is done by means of load testing and stress testing where the software is put under
high user and data load under various environment conditions.
Security & Portability - These tests are done when the software is meant to work on
various platforms and accessed by number of persons.
Acceptance Testing
When the software is ready to hand over to the customer it has to go through last phase of testing
where it is tested for user-interaction and response. This is important because even if the
software matches all user requirements and if user does not like the way it appears or works, it
may be rejected.
Alpha testing - The team of developer themselves perform alpha testing by using the
system as if it is being used in work environment. They try to find out how user would
react to some action in software and how the system should respond to inputs.
Beta testing - After the software is tested internally, it is handed over to the users to use
it under their production environment only for testing purpose. This is not as yet the
delivered product. Developers expect that users at this stage will bring minute problems,
which were skipped to attend.
Regression Testing
Whenever a software product is updated with new code, feature or functionality, it is tested
thoroughly to detect if there is any negative impact of the added code. This is known as
regression testing.
Testing Documentation
Testing documents are prepared at different stages -
Before Testing
Testing starts with test cases generation. Following documents are needed for reference –
SRS document - Functional Requirements document
Test Policy document - This describes how far testing should take place before releasing
the product.
Test Strategy document - This mentions detail aspects of test team, responsibility
matrix and rights/responsibility of test manager and test engineer.
Traceability Matrix document - This is SDLC document, which is related to
requirement gathering process. As new requirements come, they are added to this matrix.
These matrices help testers know the source of requirement. They can be traced forward
and backward.
The following documents may be required while testing is started and is being done:
Test Case document - This document contains list of tests required to be conducted. It
includes Unit test plan, Integration test plan, System test plan and Acceptance test plan.
Test description - This document is a detailed description of all test cases and
procedures to execute them.
Test case report - This document contains test case report as a result of the test.
Test logs - This document contains test logs for every test case report.
After Testing
Test summary - This test summary is collective analysis of all test reports and logs. It
summarizes and concludes if the software is ready to be launched. The software is
released under version control system if it is ready to launch.
Software maintenance
Software maintenance is widely accepted part of SDLC now a days. It stands for all the
modifications and updations done after the delivery of software product. There are number of
reasons, why modifications are required, some of them are briefly mentioned below:
Market Conditions - Policies, which changes over the time, such as taxation and newly
introduced constraints like, how to maintain bookkeeping, may trigger need for
modification.
Client Requirements - Over the time, customer may ask for new features or functions in
the software.
Host Modifications - If any of the hardware and/or platform (such as operating system)
of the target host changes, software changes are needed to keep adaptability.
Organization Changes - If there is any business level change at client end, such as
reduction of organization strength, acquiring another company, organization venturing
into new business, need to modify in the original software may arise.
Types of maintenance
In a software lifetime, type of maintenance may vary based on its nature. It may be just a routine
maintenance tasks as some bug discovered by some user or it may be a large event in itself based
on maintenance size or nature. Following are some types of maintenance based on their
characteristics:
Cost of Maintenance
Reports suggest that the cost of maintenance is high. A study on estimating software
maintenance found that the cost of maintenance is as high as 67% of the cost of entire software
process cycle.
On an average, the cost of software maintenance is more than 50% of all SDLC phases. There
are various factors, which trigger maintenance cost go high, such as:
Maintenance Activities
IEEE provides a framework for sequential maintenance process activities. It can be used in
iterative manner and can be extended so that customized items and processes can be included.
Training facility is provided if required, in addition to the hard copy of user manual.
Software Re-engineering
When we need to update the software to keep it to the current market, without impacting its
functionality, it is called software re-engineering. It is a thorough process where the design of
software is changed and programs are re-written.
Legacy software cannot keep tuning with the latest technology available in the market. As the
hardware become obsolete, updating of software becomes a headache. Even if software grows
old with time, its functionality does not.
For example, initially Unix was developed in assembly language. When language C came into
existence, Unix was re-engineered in C, because working in assembly language was difficult.
Other than this, sometimes programmers notice that few parts of software need more
maintenance than others and they also need re-engineering.
Re-Engineering Process
Decide what to re-engineer. Is it whole software or a part of it?
Perform Reverse Engineering, in order to obtain specifications of existing software.
Restructure Program if required. For example, changing function-oriented programs
into object-oriented programs.
Re-structure data as required.
Apply Forward engineering concepts in order to get re-engineered software.
Reverse Engineering
An existing system is previously implemented design, about which we know nothing. Designers
then do reverse engineering by looking at the code and try to get the design. With design in hand,
they try to conclude the specifications. Thus, going in reverse from code to system specification.
Program Restructuring
It is a process to re-structure and re-construct the existing software. It is all about re-arranging
the source code, either in same programming language or from one programming language to a
different one. Restructuring can have either source code-restructuring and data-restructuring or
both.
Re-structuring does not impact the functionality of the software but enhance reliability and
maintainability. Program components, which cause errors very frequently can be changed, or
updated with re-structuring.
The dependability of software on obsolete hardware platform can be removed via re-structuring.
Forward Engineering
Forward engineering is a process of obtaining desired software from the specifications in hand
which were brought down by means of reverse engineering. It assumes that there was some
software engineering already done in the past.
Forward engineering is same as software engineering process with only one difference – it is
carried out always after reverse engineering.
Component reusability
A component is a part of software program code, which executes an independent task in the
system. It can be a small module or sub-system itself.
Example
The login procedures used on the web can be considered as components, printing system in
software can be seen as a component of the software.
Components have high cohesion of functionality and lower rate of coupling, i.e. they work
independently and can perform tasks without depending on other modules.
In OOP, the objects are designed are very specific to their concern and have fewer chances to be
used in some other software.
In modular programming, the modules are coded to perform specific tasks which can be used
across number of other software programs.
There is a whole new vertical, which is based on re-use of software component, and is known as
Component Based Software Engineering (CBSE).
Reuse Process
Two kinds of method can be adopted: either by keeping requirements same and adjusting
components or by keeping components same and modifying requirements.
A. A computer program is piece of programming code which performs a well defined task where
as software includes programming code, its documentation and user guide.
Q.When you know programming, what is the need to learn software engineering concepts?
A. A person who knows how to build a wall may not be good at building an entire house.
Likewise, a person who can write programs may not have knowledge of other concepts of
Software Engineering. The software engineering concepts guide programmers on how to assess
requirements of end user, design the algorithms before actual coding starts, create programs by
coding, testing the code and its documentation.
A. There are several SDLC models available such as Waterfall Model, Iterative Model, Spiral
model, V-model and Big-bang Model etc.
A. The generic phases of SDLC are: Requirement Gathering, System Analysis and Design,
Coding, Testing and implementation. The phases depend upon the model we choose to develop
software.
A. SDLC Models are adopted as per requirements of development process. It may very software-
to-software to ensuring which model is suitable.
We can select the best SDLC model if following answers are satisfied -
A. Software project management is process of managing all activities like time, cost and quality
management involved in software development.
A. A software project manager is a person who undertakes the responsibility of carrying out the
software project.
A. Software scope is a well-defined boundary, which encompasses all the activities that are done
to develop and deliver the software product.
The software scope clearly defines all functionalities and artifacts to be delivered as a part of the
software. The scope identifies what the product will do and what it will not do, what the end
product will contain and what it will not contain.
A. It is a process to estimate various aspects of software product in order to calculate the cost of
development in terms of efforts, time and resources. This estimation can be derived from past
experience, by consulting experts or by using pre-defined formulas.
A. Function points are the various features provided by the software product. It is considered as a
unit of measurement for software size.
A. There are many estimation techniques available.The most widely used are -
Q.What is baseline?
A. Baseline is a measurement that defines completeness of a phase. After all activities associated
with a particular phase are accomplished, the phase is complete and acts as a baseline for next
phase.
A. Change control is function of configuration management, which ensures that all changes
made to software system are consistent and made as per organizational rules and regulations.
A. We can measure project execution by means of Activity Monitoring, Status Reports and
Milestone Checklists.
A. There are various project management tools used as per the requirements of software project
and organization policies. They include Gantt Chart, PERT Chart, Resource Histogram, Critical
Path Analysis, Status Reports, Milestone Checklists etc.
Economic - Resource transportation, cost for training, cost of additional utilities and
tools and overall estimation of costs and benefits of the project.
Technical - Is it possible to develop this system ? Assessing suitability of machine(s) and
operating system(s) on which software will execute, existing developers’ knowledge and
skills, training, utilities or tools for project.
Operational - Can the organization adjust smoothly to the changes done as per the
demand of project ? Is the problem worth solving ?
A. Requirements can be gathered from users via interviews, surveys, task analysis,
brainstorming, domain analysis, prototyping, studying existing usable version of software, and
by observation.
Q.What is SRS?
A. Functional requirements are functional features and specifications expected by users from the
proposed software product.
A. Non-functional requirements are implicit and are related to security, performance, look and
feel of user interface, interoperability, cost etc.
A. Software Metrics provide measures for various aspects of software process and software
product. They are divided into –
Q.What is modularization?
Example
While you initiate print command and printing starts, you can open a new application.
Q.What is cohesion?
A. Cohesion is a measure that defines the degree of intra-dependability among the elements of
the module.
Q.What is coupling?
A. These can be: DFDs (Data Flow Diagrams), Structured Charts, Structured English, Data
Dictionary, HIPO (Hierarchical Input Process Output) diagrams, ER (Entity Relationship)
Diagrams and Decision tables.
A. Highest abstraction level DFD is known as Level 0 DFD also called a context level DFD,
which depicts the entire information system as one diagram concealing all the underlying details.
A. Structured English is native English language used to write the structure of a program module
by using programming language keywords, whereas, Pseudo Code is more close to programming
language and uses native English language words or sentences to write parts of code.
Q.What is data dictionary?
A. Data dictionary is referred to as meta-data. Meaning, it is a repository of data about data. Data
dictionary is used to organize the names and their references used in system such as objects and
files along with their naming conventions.
Q.What is the difference between function oriented and object oriented design?
A. Top-down model starts with generalized view of system and decomposes it to more specific
ones, whereas bottom-up model starts with most specific and basic components first and keeps
composing the components to get higher level of abstraction.
A. Halstead’s complexity measure depends up on the actual implementation of the program and
it considers tokens used in the program as basis of measure.
A. Validation checks if the product is made as per user requirements whereas verification checks
if proper steps are followed to develop the product.
Validation confirms the right product and verification confirms if the product is built in a right
way.
Q.What is black-box and white-box testing?
A. Black-box testing checks if the desired outputs are produced when valid input values are
given. It does not verify the actual implementation of the program.
White-box testing not only checks for desired and valid output when valid input is provided but
also it checks if the code is implemented correctly.
A. Quality Assurance monitors to check if proper process is followed while software developing
the software.
Corrective
Adaptive
tackling the changes in the hardware and software environment where the software works
Perfective maintenance
Preventive maintenance
A. CASE stands for Computer Aided Software Engineering. CASE tools are set of automated
software application programs, which are used to support, accelerate and smoothen the SDLC
activities.