SCCM Interview Questions

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Contents

SCCM Interview Questions for Freshers

1. What are the essential SCCM features?
2. Explain SCCM Architecture.
3. State difference between primary and secondary sites.
4. Is there any possible way for a secondary site to have child sites?
5. Is there any possible technique to change a secondary site to a primary site?
6. Mention some SCCM Client installation options that are available.
7. What do you mean by SCCM client check?
8. Can you explain SMS providers in SCCM?
9. What is the role of the SCCM Administrator?
10. What do you mean by SCCM logs?
11. List out the ports that are mostly used in SCCM.
12. Explain boundaries in SCCM.
13. What is a Content Library?
14. What do you mean by Inventory in SCCM? Explain its type.
15. What is a Content Library?
16. Are there any objects that can be migrated or transferred from Configuration
Manager 2007 to SCCM 2012?
17. Explain BDP (Branch distribution points).

SCCM Interview Questions for Experienced

18. What are WSUS (Windows Server Update Services) and its importance?

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 SCCM Interview Questions

SCCM Interview Questions for

Experienced (.....Continued)

19. State difference between WSUS (Windows Server Update Service) and SCCM
(System Center Configuration Manager).
20. State difference between SCCM (System Center Configuration Manager) and
Intune.
21. What is the importance of Intune?
22. Explain why to use BITS (Background Intelligent Transfer Service) in SCCM.
23. What do you mean by SUP (So ware Update Point)?
24. What are the different prerequisites required for the So ware update point?
25. What are senders in SCCM and write their type?
26. What do you mean by site system, site server, and site system roles? List out
some important site system roles.
27. Explain Deployment share SCCM.
28. What is the SCCM Console?
29. List out the different discovery methods available in SCCM.
30. Explain cloud management dashboard.
31. What are the importance of asset intelligence and asset tracking in SCCM?
32. What do you mean by out of band management?

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Let's get Started
Microso Corporation is a multinational so ware company with a wide range of
services that include so ware development, manufacturing, and selling many
products such as personal computers, so ware, electronic devices, and related
things. The SCCM (System Center Configuration Manager) is also a popular product of
the Microso Company, which is designed to manage computer systems running
Windows operating systems. However, it also provides some management
capabilities for Linux, MacOS, and mobile platforms.
Although there are other jobs out there, the SCCM job is unique, since it provides a
valuable set of skills for an organization and, thus, makes the need for SCCM
professionals skyrocketing. So, in this blog, you will learn what SCCM is, and what are
important SCCM interview questions with answers that will assist candidates in
obtaining SCCM jobs.

What is SCCM?

SCCM (System Center Configuration Manager) is a Microso product designed to

manage, deploy, and update devices and so ware throughout an enterprise.
Configuration Manager will commonly use SCCM for endpoint protection (manage
Windows Firewall settings on client computers), patch management, so ware
distribution, operating system deployment, network access protection, and
hardware and so ware inventory, among other things. It enables users to manage
computer systems running Windows, macOS, Linux, and Unix, as well as mobile
devices running Windows, iOS, and Android.

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 SCCM Interview Questions

SCCM was originally released in 1994 as SMS (Systems Management Server). SMS was
renamed to SCCM in November 2007 and is sometimes referred to as ConfigMgr
(Configuration Manager). In 2020, SCCM was renamed again as Microso Endpoint
Configuration Manager. Endpoint Configuration Manager 2111 is the latest version of
SCCM.

SCCM Interview Questions for Freshers

1. What are the essential SCCM features?
Following are some of the major features offered by System Center Configuration
Manager (SCCM):

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 SCCM Interview Questions

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 SCCM Interview Questions

Operation System Deployment: SCCM provides an organization with all the

tools it needs to deploy an operating system to client computers in a network -
either via an image installation or via a scripted installation.
Patching & Updating of OS: A er installing the operating system successfully,
SCCM starts patching and updating the systems. WSUS is used in most
organizations to patch and update servers. SCCM, however, leverages WSUS'
advantages and provides IT, administrators, with active patching in addition to
WSUS.
Asset Tracking: Following the installation of a required operating system and
any subsequent updates or patches, such systems must be kept up to date with
further timely updates or patches. With SCCM, you can keep track of the
hardware and so ware assets of the system.
Remote Control: Whenever a user or system encounters an issue requiring
further assistance from an IT administrator, they can remotely access the system
to assess the issue. Using SCCM's remote-control feature, IT administrators and
support engineers can access the system remotely.
Reporting: SCCM comes with a report generation tool that can generate reports
based on the criteria outlined by the IT administrators. There are different types
of reports based on what is required, such as reports of missing patches or
updates, reports of standard configurations, inventory reports, etc.
Internet Client: SCCM is a truly powerful tool that enables remote access to
devices like mobile devices or remote systems without necessarily bringing
them into the VPN network. Now, this can be done via an Internet client and an
installed PKI (Public Key Infrastructure) certificate. These prerequisites will
enable SCCM to automatically connect to that system anywhere in the world to
inventory, patch, update, and monitor it.
Desired Configuration Management (DCM): It is the feature that complies with
the IT guidelines laid down by an organization, and the standard configuration
of a system cannot be modified/altered. With DCM, you can ensure that your
managed systems are compliant with key configuration settings that are
important to your organization. It ensures that all systems have the same
so ware setup, drivers, updates, and configuration settings.

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 SCCM Interview Questions

2. Explain SCCM Architecture.

The SCCM Architecture describes the functionalities and how it can run on different
operating systems. Here is a diagram showing the SCCM architecture:

Following are the key components of SCCM system configuration:

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 SCCM Interview Questions

CAS (Central Administration Site): A CAS or central site is the primary site of
SCCM and is located at the top of the configuration manager hierarchy.
Additionally, it is referred to as the top-level site in the order. Besides providing a
central point of administration, it allows you to manage devices that are
distributed throughout a global network. In CAS, only primary sites are
supported as child sites, and a single CAS can support 25 child primary sites so as
to extend the scale of your hierarchy. This configuration is necessary because a
CAS cannot manage devices directly, which is what primary sites do. CAS is used
primarily for reporting and administration purposes.
Primary site: The site is used to manage devices directly as well as manage
bandwidth when your managed devices are distributed across different
locations. Almost every client is connected to the primary site. Here, it should be
noted that a primary site can only support child secondary sites. Each primary
site is capable of supporting up to 250 secondary sites and the hierarchy of more
than 100,000 clients.
Secondary site: Secondary sites should be installed as child sites beneath
primary sites. It is used to deliver management capabilities to devices in
locations that do not have a reliable connection to a primary site. Despite the
fact that a secondary site generally extends the primary site, it is still the primary
site that manages all clients. In order to manage secondary sites, primary site
servers are used. Each secondary site has its own SQL database server (SQL
Express) that helps establish the connection between clients and primary site
servers. Secondary site servers support 5,000 client hierarchies, and they also
deploy SCCM clients.
Distribution point: The distribution point helps the client systems obtain the
content (files) necessary for installations (Packages, Applications, OS, Driver
Packages, etc.). This can be either a local or remote distribution point.
Distribution points can support up to 4,000 clients, and by default, primary sites
and secondary sites are also distribution points.

3. State difference between primary and secondary sites.

The following differences exist between the Primary and Secondary sites in SCCM:

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 SCCM Interview Questions

Primary Site Secondary Site

The site is used to manage

devices directly as well as It provides support for
manage bandwidth when devices located at remote
your managed devices are locations that have a slow
distributed across different connection to primary sites.
locations.

Microso SQL Database can Microso SQL Database

be accessed at the primary cannot be accessed at the
site. secondary site.

It is not possible to assign

clients directly to the
Clients can be assigned secondary site. Secondary
directly to the primary site. sites should be installed as
child sites beneath primary
sites.

You can administer it using

You can administer it using
the Configuration Manager
the primary site.
Console.

Secondary sites cannot

A primary site can have its
have a child site, or it
child site, or it can be a child
cannot be a child site of
site of another primary site.
other secondary sites.

4. Is there any possible way for a secondary site to have child

sites?

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 SCCM Interview Questions

It is not possible for the secondary site to have child sites, since the secondary sites
are always child sites to the primary sites.

5. Is there any possible technique to change a secondary site to

a primary site?
No, the secondary site cannot be changed to the primary site. Changing, moving, or
upgrading a site requires deleting and reinstalling the site again. Data may be lost
when a site is reset.

6. Mention some SCCM Client installation options that are

available.
SCCM provides several client deployment/installation options, including:
Client push installation: This allows you to automatically install the client
so ware on a computer, or on a group of computers.
Manual installation: This allows you to install the client so ware manually on
computers using CCMSetup.exe.
Group policy installation: This allows users to access the client so ware under
Add or Remove Programs in the Control Panel and install it from there.
So ware update point-based installation: In the case of client so ware
installed on a computer, the computer receives client policies from the site. The
policy states the name and port of the so ware update-point server from which
one can obtain so ware updates.
Logon script installation: The login script installation is similar to the manual
installation. The /logon installation parameter can be specified for
CCMSsetup.exe. Whenever a client version is already installed on a computer,
this parameter prevents its installation.

7. What do you mean by SCCM client check?

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 SCCM Interview Questions

When the Configuration Manager client (so ware) is installed on your Windows
devices, you can monitor their health and activity in the Configuration Manager
console. Configuration Manager provides different types of information on the client
status, such as client checks, client activity, client online status, etc. Generally, a
Client check describes the status of the periodic evaluation carried out by the
Configuration Manager client on the device. This evaluation can identify some of the
problems with the device and remediate them if necessary.

8. Can you explain SMS providers in SCCM?

SMS Providers are essentially WMI (Windows Management Instrumentation)
providers that provide read and write access to Configuration Manager databases.
Configuration Manager administrative users are able to access information stored in
a database by using the SMS Provider. It enables access and modifies Configuration
Manager data. There must be at least one SMS provider per CAS and primary site.
More providers can be installed as necessary. Secondary sites do not support SMS
providers.

9. What is the role of the SCCM Administrator?

SCCM administrators are those who supervise and manage the use and control of
Systems Center Configuration Manager within a business, ensuring that it is used in
the correct way and that it does everything it should.
SCCM administrator roles and responsibilities:
An SCCM administrator should have a complete understanding of the operating
system they are working with and should ensure that all systems are working
smoothly alongside one another.
Their responsibilities include deploying drivers updates, BIOS updates for a
range of different models, maintaining configuration baselines, preventing
configuration dri , assisting and collaborating with all other teams, and many
more within the company to achieve these objectives.
SCCM administrators must perform updates when needed, utilizing patches and
new builds as necessary to ensure maximum security and usability.

10. What do you mean by SCCM logs?

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 SCCM Interview Questions

Log files are basically data files containing information about usage patterns,
applications, and operations within an operating system, application, server, or other
devices. Troubleshooting and fixing issues are easiest when you have the SCCM logs.
These are generated on both the client and site servers. The client and server
components maintain individual log files for logging/recording process information.
You can identify SCCM log files with the .log or .lo_ extensions.

11. List out the ports that are mostly used in SCCM.
The ports mostly used in SCCM are as follows:
TCP 2701
Default HTTPS port 443
Client to site system HTTP port 80
SMB 445

12. Explain boundaries in SCCM.

Microso defines a boundary as a network location on the intranet that can contain
multiple devices that you want to manage. Boundary groups are basically the logical
groups of boundaries. Any number of boundary groups can be included in a
hierarchy. Each boundary group may contain any combination of the following types
of boundaries:
IP subnet
IPv6 prefix
Active Directory site name
IP address range
VPN
A client on the intranet first evaluates its current network location and then uses this
location to determine which boundary groups they belong to.

13. What is a Content Library?

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 SCCM Interview Questions

With System Center Configuration Manager 2012, a new concept called the content
library was introduced. In short, the content library stores everything related to
Configuration Manager efficiently on the disk (distribution point). Whenever the
same file appears in two different packages, the content library only stores one copy
of that file. There are, however, references indicating the file belongs to both
packages. The content library is referred to as the "single-instance store" since it
contains only one instance of any file. By introducing the content library, we are
maximizing storage space and avoiding the distribution of files that are already
distributed on the distribution point, so we conserve bandwidth on the WAN.

14. What do you mean by Inventory in SCCM? Explain its type.

In the Inventory module, you can view comprehensive details of the hardware and
so ware of every Windows system on the network. Inventory in SCCM can be divided
into the following:
Hardware inventory: By using hardware inventory, you can gather data about
the hardware configurations of clients' virtual machines in your entire
organization.
So ware inventory: So ware inventory can provide information about files on
client devices. It can also record and analyze data from client devices on the site
server.

15. What is a Content Library?

With System Center Configuration Manager 2012, a new concept called the content
library was introduced. In short, the content library stores everything related to
Configuration Manager efficiently on the disk (distribution point). Whenever the
same file appears in two different packages, the content library only stores one copy
of that file. There are, however, references indicating the file belongs to both
packages. The content library is referred to as the "single-instance store" since it
contains only one instance of any file. By introducing the content library, we are
maximizing storage space and avoiding the distribution of files that are already
distributed on the distribution point, so we conserve bandwidth on the WAN.

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 SCCM Interview Questions

16. Are there any objects that can be migrated or transferred

from Configuration Manager 2007 to SCCM 2012?
The following are the Objects that can migrate/transfer from CM 2007 to SCCM 2012:
Virtual Application Packages
Package Distributing so ware
Collections and Boundaries
Configuration baseline
Configuration items
So ware Update Deployment Templates
Task sequences

17. Explain BDP (Branch distribution points).

The branch distribution points cannot operate if they can't download content from
the standard distribution point. Branch distribution points are instructed to
download packages that have been assigned using client policies, then they
download the content using standard client components. If the standard distribution
point is configured as a protected site system, make sure the branch distribution
point is included within the protected boundaries. As long as the computer running
the branch distribution point is not included in the protected boundary of the
standard distribution point, BDP cannot install the packages it needs. As an example,
here is a layout for a branch distribution point:

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 SCCM Interview Questions

Having multiple BDPs at the same location will help distribute requests from clients
to download package source files. As long as all these branch distribution points have
the same protected boundaries, they effectively work together as a group or unit.

SCCM Interview Questions for Experienced

18. What are WSUS (Windows Server Update Services) and its
importance?
WSUS (Windows Server Update Services) is a tool that lets IT administrators deploy
Microso product updates. You can manage the distribution of updates released
from Microso Update to computers on your network using WSUS. SCCM is
Microso 's patch management solution and relies on WSUS to obtain and apply
patches, but offers a number of more desirable features and allows users to control
just how patches are installed/deployed.

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 SCCM Interview Questions

A WSUS server handles the management and distribution of updates through a

management console. Also, WSUS servers can serve as update sources for other
WSUS servers in an organization. WSUS servers that act as update sources are known
as upstream servers. In WSUS implementations, at least one WSUS server needs to be
able to connect to Microso Update in order to obtain updated information if
available.

19. State difference between WSUS (Windows Server Update

Service) and SCCM (System Center Configuration Manager).
The difference between WSUS and SCCM are as follows:

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 SCCM Interview Questions

WSUS SCCM

WSUS (Windows
Server Update
Microso 's SCCM is a system
Services) is a tool
management so ware designed to
that lets IT
deploy so ware updates, applications,
administrators
and operating systems securely on
deploy Microso
desktop devices. It can be used for
product updates.
managing endpoint protection (manage
You can manage
Windows Firewall settings on client
the distribution of
computers), patch management,
updates released
so ware distribution, operating system
from Microso
deployment, network access
Update to
protection, and hardware and so ware
computers on
inventory, among other things.
your network
using WSUS.

It is not possible
The SCCM provides asset management
to manage assets
functionality.
through WSUS.

WSUS is basically
package
management and
remote
administration SCCM is basically systems management
so ware. It so ware. Essentially, it manages
updates the systems.
distributions to
the services
connected to the
network.

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 SCCM Interview Questions

20. State difference between SCCM (System Center

Configuration Manager) and Intune.
Today, every business requires some sort of MDM (Mobile Device Management)
solution, as mobile and cloud use are becoming increasingly intertwined. While some
organizations opt for SaaS Cloud MDM solutions, others require customized on-
premises MDM solutions. Microso provides both services: Intune and SCCM. There is
confusion among many organizations over whether to use Microso Windows Intune,
SCCM, or a hybrid approach, which is a combination of both.
SCCM vs Intune:

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 SCCM Interview Questions

SCCM Intune

As part of Microso
Endpoint Manager
It is generally a cloud-based
(MEM), SCCM is used to
service that emphasizes MDM
deploy so ware
(Mobile Device Management) and
updates, applications,
MAM (Mobile Application
and operating systems
Management).
securely on desktop
devices.

A full-featured configuration
The SCCM system
management and policy tool,
includes features that
Intune is intended to help secure
make it possible for
your entire organization by
system administrators
creating access policies for cloud
to set up so ware
and BYOD devices (Bring your
updates.
own devices).

Unlike SCCM, it is cloud-based

Several upgrades are
and can perform so ware
released each year to fix
updates on mobile devices. As
bugs and add new
such, it offers much more
features.
functionality than WSUS.

Both SCCM and Intune offer many features, many of which overlap. Consequently,
the right decision depends on your own business strategy.

21. What is the importance of Intune?

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 SCCM Interview Questions

Microso Intune is a cloud-based mobile device management service. With this

solution, your business can use applications across devices, enjoy advanced security,
and save money. With Microso Intune, your sensitive data stays secure while you
stay productive. Using policies, you can restrict who has access to your company's
data. It offers flexibility and control over securing your data, regardless of where it is
stored.
Intune Advantages:
Microso 's Intune so ware allows you to manage PCs from the cloud without
deploying any hardware infrastructure. With Endpoint Management, mobile
devices can be easily managed from the cloud, eliminating the need to plan,
purchase, and maintain hardware and infrastructure.
With Microso Intune, your team can work on their mobile devices without
sacrificing security. It combines productivity and security in one.
Regardless of the device, they are using, your users can remain productive
without having to worry about the security of the organization's data.
It supports the mobile management of Windows, MacOS, iOS, Android, Linux, as
well as Windows Phone devices.
Microso Intune gives you the ability to deploy so ware updates across all your
enrolled devices. Manage updates easily so all users are running the latest
so ware and applications.

22. Explain why to use BITS (Background Intelligent Transfer

Service) in SCCM.
Background Intelligent Transfer Service (BITS) is extensively used by SCCM to transfer
or migrate data between client machines and the SCCM servers. It also affects client
downloading policies. When you initiate a client push, BITS is used to download the
client to the machine.
In order to transfer data, BITS utilizes idle bandwidth. BITS transfers data in the
background, that is, BITS transfers data only when there is available bandwidth that
other applications aren't using.

23. What do you mean by SUP (So ware Update Point)?

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 SCCM Interview Questions

SUP (So ware Update Points) are essentially system roles that are installed on WSUS
(Windows Server Update Service) servers and allow you to create packages of
so ware updates based on various criteria. Also, SCCM allows you to create lists of
devices that need to be updated as well as set up maintenance windows with a start
date and end time, as well as a recurrence pattern. As soon as a package is created, it
is distributed to one or more distribution points. Based on ADRs (Automated
Deployment Rules), SCCM's powerful scheduler can automatically deploy updates to
target clients. The So ware Update Point (SUP) illustrates how Windows Update
works from an SCCM client's perspective.

24. What are the different prerequisites required for the

So ware update point?
Following are the different prerequisites required for the So ware update point:
Windows update agent
Windows Installer
Network load balancing
Site Server communication
Windows Server Update Services
Background Intelligent Transfer Server

25. What are senders in SCCM and write their type?

Communication between Configuration Manager sites must happen through one or
more senders, and these senders can only be installed or deployed on primary or
secondary site server systems. Instead of providing connectivity to sites, senders use
existing network connections for managing connectivity, ensuring the integrity of
transferred data, recovering from errors, and closing connections when they are no
longer required. SCCM has the following types of senders:

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 SCCM Interview Questions

Standard Sender: By default, all primary and secondary sites are configured
with the standard sender. In the case of site-to-site communications over a LAN
(Local Area Network) that uses a supported protocol, you do not have to install
an additional sender.
Courier Sender: Primary and secondary sites are all configured with the courier
sender by default. However, it cannot be created or displayed in the
Configuration Manager console. The reason for this is that you need to start it
manually from the Configuration Manager programs folder on your Start menu.
As opposed to sending data over the network, courier senders are essentially
used for so ware distribution in order to send package data via physical media
to another site.

26. What do you mean by site system, site server, and site
system roles? List out some important site system roles.
Site System: The word "site system" refers to any computer that runs or uses a
supported version of Windows. Another possibility is that it may be a shared
folder that hosts a single site system role or many.
Site Server: Any computer, whether a server or workstation, on which a site
system role is installed is referred to as a site server. These servers host services
needed for Configuration Manager.
Site System Role: A site system role is a way to provide additional functionality
to a site. Install site system role on-site to provide additional functionalities as
follows:
Management Point
Distribution point
Reporting point
PXE service point
State migration point
So ware update point
Server locator point
Fallback status point

27. Explain Deployment share SCCM.

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 SCCM Interview Questions

SCCM deployment shares are basically repositories or places where you store OS
images, language packs, applications, device drivers, and other so ware that needs
to be deployed to target machines. MDT (Microso Deployment Toolkit) simplifies
the deployment process by condensing the following two features into a single
feature (the deployment share).
Distribution share: This consists of operating system source files, application
source files, out-of-box drivers and packages.
Deployment point: This provides the necessary files for accessing the
distribution share and installing a build from it.

28. What is the SCCM Console?

A SCCM console is basically an administrative tool that administrators can use to
perform a variety of tasks, including device management, application deployment,
network and server administration, etc. SCCM admins can easily manage
applications, packages, OS (Operating system) deployments, and many more
administrative functions using SCCM Console.

29. List out the different discovery methods available in SCCM.

The different types of Discovery methods that are available in SCCM are as follows:
Active Directory System Discovery
Active Directory Security Group Discovery
Active Directory User Discovery
Network Discovery
Forest Discovery
Heartbeat Discovery

30. Explain cloud management dashboard.

You can monitor clients and network traffic once the cloud management gateway
(CMG) has been set up and clients are connected to it. With the cloud management
dashboard, you'll have a centralized view of CMG usage. Additionally, it displays
information about cloud users and devices. As shown in the following screenshot, the
Cloud Management Dashboard contains a specific section that pertains to the CMG:

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 SCCM Interview Questions

31. What are the importance of asset intelligence and asset

tracking in SCCM?
Asset Intelligence: Asset Intelligence in Configuration Manager identifies and
manages the so ware you've stocked in your environment. It allows you to track
and manage so ware license usage within your enterprise.
Asset Tracking: Asset tracking is the process of tracking updates or packages of
assets by collecting inventory data about the assets (both hardware and
so ware). Following the installation of a required operating system and any
subsequent updates or patches, such systems must be kept up to date with
further timely updates or patches. With SCCM, you have access to tools for
keeping track of the hardware and so ware assets of the system.

32. What do you mean by out of band management?

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 SCCM Interview Questions

Out-of-band management in SCCM offers powerful management control for

PCs/computers that are equipped with the Intel vPro chipset and a version of Intel
AMT (Intel Active Management Technology) that Configuration Manager supports.
When a computer is in hibernation, off, or otherwise unresponsive through the
operating system, an administrative user can still connect to its AMT management
controller via out of band management. Other tasks associated with out of band
management include:
Turning on one or more computers (for example, to perform maintenance
outside of business hours).
Turning off one or more computers in the network (e.g., the operating system no
longer responds).
Start a non-functioning computer or boot from a local device, etc.

Conclusion

Despite the fact that other jobs exist, the SCCM role is unique, and therefore the
demand for individuals with SCCM skills is even greater. SCCM positions are available
almost everywhere.
Possibly now you would like to pursue a career as an SCCM Engineer or
Administrator? If so, you've come to the right place. Here, we have compiled a list of
the top 30+ SCCM interview questions & answers for freshers and experienced
professionals. Having done enough research, we've selected the best SCCM
questions that are frequently asked in interviews. We hope that it will help you revise
your SCCM knowledge to prepare for your interview much more confidently and help
you to land an SCCM job more easily.
Useful Resources:

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