Bloomberg:
2026 Analytics & Sales
Graduate Program – Mumbai
Location: Mumbai
Business Area: Sales and Client Service
Description & Requirements
The Analytics and Sales program is a unique opportunity to develop a
comprehensive understanding of our Bloomberg products and clients in the wider
context of financial markets. Following our comprehensive training program, you
will apply your knowledge by assisting our clients in the Analytics department.
In our Analytics business, you will provide 24/7 support for Bloomberg Professional
Service users all over the world and across multiple industries. Reaching us via our
Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled
customer service where we answer their questions and help them maximize the
value of Bloomberg's products. On any given day we respond to over 12,000
queries in more than 15 languages. From- educating a portfolio manager on
Bloomberg’s risk management solutions to helping a trader use our functionality
to discover new sources of market liquidity - the variety of problems we solve is
immense.
Bloomberg is constantly innovating, and Analytics plays a key role in ensuring
clients are educated on new products and enhancements by proactively working
closely to upskill them through technology and delivering on-site training and
seminars. We also work in conjunction with Sales to deliver strategic initiatives,
supporting product roll-out and onboarding clients. We want to ensure our clients
are making the most of our service and using tools and features that allow them
to work smarter.
As you deepen your knowledge, you will have the opportunity to enter our sales
department. In Sales, we are the face of Bloomberg for our clients. Consultative and
entrepreneurial, we manage client relationships, whilst striving to continually
grow our revenue by identifying new business opportunities. We spend our time
with our clients, understanding their business goals and outpacing their
expectations. Guided by curiosity and purpose, we work to understand their
workflows and present them with the most appropriate solutions across our
range of enterprise offerings.
What’s in it for you?
You will start by completing our comprehensive Analytics & Sales
training program, covering all aspects of the financial markets: industry
principles, market players and asset classes - while teaching you all
there is to know about the functionality and analytical tools Bloomberg
has to offer!
You will join one of our Analytics teams, delivering exceptional customer
support to our clients by providing fast and accurate solutions to their
queries, while continuing to develop your knowledge through asset class
and workflow specialist training.
There are multiple opportunities to further your career across the
department or the company, with most Analytics representatives
progressing towards opportunities in Sales. You may also develop into a
specialized support role in our Advanced Team and in time take on a
leadership role.
Who you are?
You understand the drivers behind market moving stories and events. You are a
solution- finder, with a real passion for providing exceptional customer service in
a fast-paced environment and a desire to build a career in a client-facing role,
you understand the importance of credibility and building relationships!
You’ll need to have/be:
Demonstrated interest in the financial markets and the aspiration to
work in the financial services industry
Ambition to pursue a client-facing career, with a strong interest in
relationship management and sales
Experience engaging with stakeholders or clients through previous
work/internship experience, academic courses, or extracurricular
activities
Demonstrated interest or experience in the financial markets and the
aspiration to work in the financial services industry
Exceptional communication skills (both written and verbal)
Ability to multitask and resolve client inquiries while also proactively
identifying sustainable workflow solutions for our clients
Strong multitasking abilities, critical thinking and problem-solving skills
The desire to learn and adapt quickly in a dynamic training and
client facing environment
The ability to demonstrate resilience and agility in a fast-paced
environment
A commitment to achieve the highest levels of efficiency and effectiveness
Business proficiency and fluency in English (both written and verbal)
The ability to occasionally work weekends or on a
bank/public/federal holiday (weekday off in lieu)
We’d love to see:
Demonstrated practical exposure to Python or other coding languages
preferable
Previous experience in client relationship management
Beginner to intermediate experience with Excel and/or VBA
