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Network Troubleshooting Examples

The document provides troubleshooting steps for common network issues, including no internet connection, slow internet speed, IP address conflicts, Wi-Fi not showing, DNS server problems, and printer connectivity issues. Each example outlines specific actions to take, such as restarting devices, checking settings, and changing configurations. These guidelines aim to help users resolve network problems effectively.

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aliyuataka077
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11 views2 pages

Network Troubleshooting Examples

The document provides troubleshooting steps for common network issues, including no internet connection, slow internet speed, IP address conflicts, Wi-Fi not showing, DNS server problems, and printer connectivity issues. Each example outlines specific actions to take, such as restarting devices, checking settings, and changing configurations. These guidelines aim to help users resolve network problems effectively.

Uploaded by

aliyuataka077
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Network Troubleshooting Examples

Date: 2025-07-25

Example 1: No Internet Connection

- Check Modem/Router: Make sure it's powered on.


- Restart Router: Unplug it for 30 seconds, then plug back in.
- Try Another Device: See if the issue is with just one device.
- Check Cables: Make sure all cables are connected properly.
- Call Your ISP: If nothing works, your internet provider may be having issues.

Example 2: Slow Internet Speed

- Run Speed Test: Use a site like fast.com or Speedtest app.


- Close Background Apps: Stop downloads or streaming from other apps.
- Restart Router: Clear temporary issues.
- Move Closer to Router: Wi-Fi signal may be weak.
- Limit Devices: Too many users/devices slow the network.
- Upgrade Plan or Router if speed remains slow.

Example 3: IP Address Conflict

- Restart Devices: Often clears the issue.


- Release and Renew IP (on Windows):
- - Open Command Prompt
- - Type: ipconfig /release -> press Enter
- - Then: ipconfig /renew
- Assign Static IP:
- - Go to Network Settings
- - Set a unique IP manually under IPv4 settings

Example 4: Wi-Fi Not Showing on Phone or Laptop

- Restart Your Device and Router.


- Check Wi-Fi is Turned On on your device.
- Forget the Network (if seen before):
- - Go to Settings > Wi-Fi > Forget Network
- - Reconnect again
- Make Sure Router is Broadcasting SSID (in router settings).
- Check Airplane Mode is off.

Example 5: DNS Server Not Responding

- Change DNS Settings:


- - Go to Network Settings
- - Use Google DNS: Primary: 8.8.8.8, Secondary: 8.8.4.4
- Flush DNS Cache:
- - Open Command Prompt
- - Type: ipconfig /flushdns -> press Enter
- Restart Router and PC

Example 6: Printer Not Connecting Over Network

- Check if Printer is On and Connected to the Network.


- Go to Devices > Printers on your computer.
- Reinstall Printer Driver: Remove the printer, then Add Printer again.
- Enable Printer Sharing:
- - Go to Control Panel > Network and Sharing Center > Advanced Sharing
- - Turn on Printer Sharing

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