SAP User Types

ID User Type
1 Operational

2 Information

3 Request/Confirmation

4 Substitute

5 Basis-only

6 Development Workbench

7 Enterprise Human Resource (EHR)

11 Multiclient/-system user

20 SAP APO: G.ATP

21 SAP APO: PP/DS
22 SAP APO: SCP

23 SAP APO: COLL

24 SAP APO: TP

25 SAP B2B Proc.: Purchaser

26 SAP B2B Proc.: Requisitioner

30 SAP BW

33 SAP CRM category I

34 SAP CRM Category II

35 SAP CRM Category III

38 SAP SEM

40 SAP CFM: TM (inkl. OP)

41 SAP CFM: MR (inkl. CFM TM)

42 SAP CFM: CR (inkl. CFM TM)
44 SAP CFM: PA (inkl. CFM TM)
45 SAP CFM: LP (inkl. OP)
48 SAP PLM

51 mySAP Category I (if licensed)

52 SAP Business Suite Professional

User
(mySAP Category II / Professional)
53 SAP Business Suite Limited
Professional User
(mySAP Category III / Limited
Professional)
54 SAP Business Suite Employee User
(mySAP Category IV / Employee)

55 SAP Business Suite Developer User

(mySAP Business Suite Developer)
(if licensed)
56 SAP Business Suite Employee Self-
Service User

57 SAP Business Suite Business Expert

User
58 SAP Business Suite Business
Information User

59 SAP Business Suite ESS Core

60 SAP Web AS User

61 SAP Mobile Engine User

62 SAP Banking User

63 SAP NetWeaver Developer User

64 SAP NetWeaver Administrator User

(SAP NetWeaver Professional)

65 SAP NetWeaver User

66 SAP NetWeaver Gateway User

67 SAP B2B Sales User

68 SAP IRPA User

69 Unattended 3rd Party RPA User

91 Test

93 B2C User

94 SAP Analytics Backend Access

User/SBOP Concurrent User

95 External candidate e-recruiting

96 CRM Engine User

97 Multichannel Foundation User

98 Engine-Only User

71 - Special module type user 1 - 19

89

AA SAP CRM Professional User

(mySAP CRM Professional User)

AB SAP CRM Limited Professional User

(mySAP CRM Limited Professional
User)

AC SAP SCM Professional User

(mySAP SCM Professional User)

AD SAP SCM Limited Professional User

(mySAP SCM Limited Professional
User)

AE SAP SRM Professional User

(mySAP SRM Professional User)

AF SAP SRM Limited Professional User

(mySAP SRM Limited Professional
User)
AG SAP SRM Employee User
(mySAP SRM Employee User /
mySAP E-Proc. Employee User)

AH SAP PLM Professional User

(mySAP PLM Professional User)

AI SAP PLM Limited Professional User

(mySAP PLM Limited Professional
User)
AK SAP HR Professional User
(mySAP HR Professional User)

AL SAP HR Limited Professional User

(mySAP HR Limited Professional
User)
AM SAP HR Employee User
(mySAP HR Employee User)

AN SAP Financials Professional User

(mySAP Financials Professional
User)
AO SAP Financials Limited Professional
User
(mySAP Financials Limited
Professional User)
AP SAP BI Professional User
(mySAP BI Professional User)

AR SAP BI Limited Professional User

(mySAP BI Limited Professional
User)
AS SAP Enterprise Portal User
(mySAP Workplace Employee User)
AT mySAP CFM Professional User
(nur mySAP Financial Services
User)
AU mySAP CFM Liquidity Planner User
(nur mySAP Financial Services)

AV SAP Financials Employee User

(mySAP Financials Employee User)

AW SAP BI Employee User

(mySAP BI Employee User)

AX SAP ERP Professional User

(mySAP ERP Professional User)
AY SAP ERP Limited Professional User
(mySAP ERP Limited Professional
User)
AZ SAP ERP Employee User
(mySAP ERP Employee User)

BA SAP ERP Developer User

(mySAP ERP Developer User)

BB SAP CRM Developer User

(mySAP CRM Developer User)
BC SAP SCM Developer User
(mySAP SCM Developer User)
BD SAP SRM Developer User
(mySAP SRM Developer User)

BE SAP PLM Developer User

(mySAP PLM Developer User)
BF SAP HR Developer User
(mySAP HR Developer User)

BG SAP Financials Developer User

(mySAP Financials Developer User)

BH SAP BI Developer User

(mySAP BI Developer User)
BK SAP ERP Employee Self-Service
(ESS) User
(mySAP ERP ESS User)

BL SAP ERP Business Expert User

BM SAP ERP Business Information User

BN SAP ERP Employee Self-Service

(ESS) Core User

CA SAP Application Developer User

CB SAP Application Professional User

CC SAP Application Limited
Professional User

CD SAP Application Employee User

CE SAP Application Employee Self-

Service (ESS) User

CF SAP Application Business Expert

User
CG SAP Application Business
Information User

CH SAP Application ESS Core User

DB SAP Platform Professional User

DC SAP Platform Limited Professional

User

DD SAP Platform Employee User

DE SAP Platform Employee Self-Service

(ESS) User
DF SAP Platform Advanced User

DG SAP Platform Extended User

DH SAP Platform Standard User

DI SAP Platform Advanced User -

Business Suite

DK SAP BS Platform Extended User

DL SAP BS Platform Standard User

DM SAP Platform User

DO SAP NetWeaver Gateway User for
Productivity Apps

EB SAP Application Business

Information Viewer User

EC SAP Application Business Analytics

Professional User

ED SAP Application Standalone

Business Analytics Professional
User
EF SAP Application BI Limited User

EG SAP Application Standalone BI

Limited user

FA SAP Learning User

FB SAP E-Recruiting User

FC SAP Human Capital Performance

Management User
FD SAP Manager Self-Service User

FE SAP Retail Store User

FF SAP Shop Floor oder Warehouse

User

FG SAP Maintenance Worker User

FH SAP Engineering User

FI SAP Procurement Self-Service and

Collaborator User

FK SAP Partner Channel User

FL SAP Solution Extension Limited

User

FM SAP CRM Rapid Deployment Edition

User
FN SAP Logistics User

FO SAP Shop Floor User

FP SAP CRM User

FR SAP Application Visualization User

FS SAP Application Standalone

Visualization User

FT SAP Clinical System User

FU SAP Health Care User

FV SAP Industry Portfolio User

FW SAP Project User

FX SAP Worker User

FY SAP Business Partner User

HA S/4HANA Developer access

HB S/4HANA Enterprise Management

for Professional use
HC S/4HANA Enterprise Management
for Functional use

HD S/4HANA Enterprise Management

for Productivity use

HE S/4HANA Technical SAP Engine

User
(S/4HANA Engine use)
 HF S/4HANA Technical Use
(S/4HANA Non-Personal User Rec.)

n.a.* Cerner i.s.h. med User (Siemens

i.s.h. med User)

n.a.* SAP hybris Cockpit User

n.a.* Telco Channel Partner User

Notes:

1. For user classification please use only the licensed user types according to your SAP contract (price list)
2. User types marked with a * don't have its own user ID - please use one of the special module type users
3. Some user types names have changed. The former names are written in brackets.
4. If you cannot find the user type you are looking for, click on the link to open the Product Use & Support Terms and filte
Software Use Rights and your language

User Type Description

For users who are working exclusively with the products CRM Sales or CRM Service. This user type is free of charge, beca
licensing is covered by the following metric IDs:
- ID 3352 , CRM Sales user
- ID 3353 , CRM Sales, limited access user
- ID 33

An Information (IN) user is an individual authorized to access the licensed software solely to perform read-only SAP trans
This user cannot make any changes to existing data or add any new data.
A Requisitions/Confirmations (A/R) user is an individual authorized to access the licensed software solely for the purpose
- Submitting purchase requisitions (MM)
- Entering order confirmations (PP)
A substitute user can be created in the SAP system only for a limited period of time (for example, to cover for an absent
During this time, this user can use the functions of another user, as a substitute. The “absent” user may not work active
SAP system during this time. Substitute and substituted users must be created in the same client. The substitute user is
charge since the other user has already been evaluated according to the assignment.

A Basis-Only user is an individual authorized to access the licensed software solely for the purpose of executing the follo
transactions:
- Document management, including optical archiving
- Monitoring and administration of the software
- All transactions contained in the licensed Human Resources functions
- All Enterprise Office/HR user transactions solely for the individual’s own purposes
- All transactions contained in the licensed IS Health Care functions, as long as the sales unit is not IS-H users
The Basis-Only user is authorized to use the runtime environment for applications developed in-house.

A Development Workbench (DW) user is an individual authorized to use the ABAP Workbench. ABAP Workbench user aut
is required to create workflow definitions. At least one DW user must be classified per installation.
An Enterprise Office/HR (EHR) user is an individual authorized to access the licensed software solely for the purpose of e
the following transactions:
- Employee records maintenance,
- Employee time and attendance entry,
- Employee travel planning and expense report filing,
- Employee directory,
- Employee training registration,
- Internal job advertisements,
- Calendar functions,
- Employee-specific purchase requisitions,
- E-mail including document filing
Each Enterprise Office/HR user may execute the above transactions solely for such individual’s own purposes, and may n
transactions for or on behalf of other individuals.

The multiclient/-system user is for users that are already classified in one client or system as chargeable users.
Since the chargeable user is evaluated according to its assignment, the multiclient/-system user is free of charge.
Every multiclient/-system user that is created in a client or system must be assigned to a chargeable user in the same or
system, and may use at most the functions of that system.
Note: This user type becomes obsolete, if the LAW is used to consolidate the users.

An APO Global Available-to-Promise (APO-G.ATP) user is an individual authorized to access Global ATP.
An APO Production Planner (APO-PP/DS) user is an individual authorized to access:
- Supply Chain Cockpit,
- Production Planning and Detailed Scheduling,
- Global ATP.
An APO Supply Chain Planner (APO-SCP) user is an individual authorized to access:
- Demand Planning,
- Supply Network Planning and Deployment,
- Supply Chain Cockpit,
- Clear-to-build / Backorder Re-Scheduling.

An APO Collaborative Planner (APO-COLL) user is an individual authorized to access:

- Collaborative Demand Planning,
- Collaborative Supply Planning,
- Collaborative Procurement,
- Collaborative Transportation Planning/Tendering.

An APO Transportation Planner (APO-TP) user is an individual authorized to access Supply Chain Cockpit and Vehicle Sch
including Collaborative Transportation Planning/Tendering
A Business-to-Business Procurement Purchase (BBP) user is an individual (employee of licensee, affiliates, or identifiable
chain third parties) authorized by the customer to access the licensed SAP Business-to-Business product and use it for co
purposes (like OP).
See also Enterprise Buyer Professional Edition (EBP) Purchase user.
A Business-to-Business Procurement Requisition user is an individual (employee of licensee, affiliates, or identifiable sup
third parties) authorized by the customer to access the licensed SAP Business-to-Business product and use it solely for su
individual’s own purposes (like EHR).
See also Enterprise Buyer Professional Edition (EBP) Requisition user.
A Business Information Warehouse (BW) user is an individual (employee of licensee, affiliates, or identifiable supply chai
parties) authorized by the customer to access the licensed SAP Business Information Warehouse product.
This user type is a named user with line management responsibility who can perform at least one of the planning and de
making roles supported by the software. The CRM Category I user license includes the rights granted under a SAP CRM C
user license.
An SAP Customer Relationship Management (CRM) Category II user is a Named User who executes operational CRM role
by the software. The CRM Category II license includes the rights granted under a CRM Category III license.
An SAP CRM Category III user is a Named User who executes restricted, operational CRM roles supported by the software
employees of a third-party company (authorized third party) can be classified as SAP CRM Category III users.
A Strategic Enterprise Management (SEM) user is an individual (employee of licensee, affiliates, or identifiable supply cha
parties) authorized by the customer to access the licensed SAP SEM product.
A user of SAP Corporate Finance Management Transaction Manager (SAP CFM: TM) is authorized to execute Financial Tra
in CFM.
A user of SAP CFM Market Risk Analyzer (SAP CFM: MR) is authorized to use Market Risk Analysis.
A user of SAP CFM Credit Risk Analyzer (SAP CFM: CR) is authorized to use Credit Risk.
A user of SAP CFM Portfolio Analyzer (SAP CFM: PA) is authorized to use Portfolio Analyzer.
A user of SAP CFM Liquidity Planner (SAP CFM: LP (incl. OP) is authorized to use Liquidity Planner.
An SAP Product Lifecycle Management (SAP PLM) user is an individual (employee of licensee, affiliates, or identifiable sup
third parties) authorized by the customer to access the licensed SAP Product Lifecycle Management product.
This user type is a named user with line management responsibility who can perform at least one of the planning and de
making roles supported by the software. The mySAP.com Category I user license includes the rights granted under a SAP
Professional user license.
An SAP Business Suite Professional User is a Named User authorized to perform operational related and system administ
management roles supported by the licensed Software (excluding SBOP) and also includes the rights granted under the
Business Suite/ individual SAP solution Limited Professional User.
An SAP Business Suite Limited Professional User is a Named User authorized to perform limited operational roles support
licensed Software (excluding SBOP) and also includes the rights granted under the SAP Business Suite Business Informat
The license agreement should define in detail the limited use rights being performed by such Limited Professional User.

An SAP Business Suite Employee User is a Named User authorized to perform the following roles supported by the licens
(excluding SBOP), all solely for such individual’s own purpose and not for or on behalf of other individuals: (i) Use (exclud
right to modify and/or customize) standard and interactive reports delivered with the licensed Software, (ii) perform tale
management self-services (including employee appraisals, employee development plans, employee training registration
employee opportunity inquiry and response), (iii) travel planning / expense reporting self services, (iv) perform desktop
procurement self services, and (v) room reservation self-services. Each SAP Business Suite Employee User also includes
granted under the SAP Business Suite ESS User.

An SAP Business Suite Developer User is a Named User authorized to access the development tools provided with the lic
Software for the purpose of modifying the licensed Software and also includes the rights granted under the SAP NetWeav
Developer User and SAP Business Suite Employee User.
SAP Business Suite Employee Self-Service User is a Named User authorized to perform the Human Resource self-services
employee time and attendance entry supported by the licensed Software (excluding SBOP), all solely for such individual’
purpose and not for or on behalf of other individuals. Each SAP Business Suite ESS User also includes the rights granted
SAP Business Suite Employee Self-Service Core User and the SAP Human Capital Performance Management User.
An SAP Business Suite Business Expert User is a Named User authorized to perform all roles supported by SBOP (excludi
modifying SBOP) and also includes the rights granted under the SAP Business Suite Professional User.
An SAP Business Suite Business Information User is a Named User authorized to Use (excluding the right to modify and/o
customize) standard and interactive reports delivered with the licensed Software, and reports created through Use of the
Software by appropriately licensed Named Users, solely for such individual's own purposes and not for or on behalf of ot
individuals. Each SAP Business Suite Business Information User also includes the rights granted under the SAP Business
Employee User.
SAP Application Employee Self-Service Core User is a Named User authorized to perform the following HR self-services ro
supported by the licensed Software (excluding SBOP), all solely for such individual’s own purpose and not for or on beha
individuals: (i) employee records maintenance, (ii) employee directory, (iii) benefits and payment and (iv) leave manage
Further, an Employee Self-Service Core User is also authorized to access “Non-SAP Content” that resides on Licensee’s “
so long as accessing such Non-SAP Content does not require or result in any use of the licensed Software (beyond acces
Non-SAP Content as it resides on Licensee’s SAP Portal). As used in this ESS Core User definition, (i) “Non-SAP Content” m
information created through no use of the licensed Software and (ii) “SAP Portal” means any portal created by Licensee
Enterprise Portal Software (as provided with the licensed SAP NetWeaver Software) which provides appropriately license
Users a common access point by which to use licensed SAP Software.

An SAP Web Application Server User applies only for SAP Web AS Full Usage license, if licensed per user.
The SAP Web Application Server Full Usage license is used to run a custom-developed or 3rd party application that is out
supported business scenario and does neither constitute a modification nor an enhancement.

An SAP Mobile Engine user is a named user who may use the applications of the SAP Mobile Engine.
SAP Mobile Engine provides a platform independent framework for mobile scenarios, including mobile devices, such as p
computers, Personal Digital Assistants (PDAs) and laptops.
A SAP Mobile Engine user does include the rights granted under a SAP Web AS User license.
An SAP Banking User is a Named User solely authorized to access the specified industry packages for banks. Banking Us
entitled to access other SAP solutions or solution components.

The SAP NetWeaver Developer user is a named user who uses the development and administration tools provided with S
NetWeaver for the purpose of modifying, deploying and managing SAP or third party applications or for the purpose of cr
modifying, deploying and managing custom developed applications. The SAP NetWeaver Developer user includes the rig
under the SAP NetWeaver Professional user.
An SAP NetWeaver Administrator User is a Named User who is authorized (only where the SAP NetWeaver Foundation fo
Party Applications Software is licensed) to access the development tools provided with such Software for the purpose of
administering and managing applications (i) that are not licensed from SAP AG, any SAP AG distributor(s), or any authori
resellers of SAP AG or its distributor(s) and (ii) for which Licensee has first secured all appropriate rights from any applica
licensor(s).
The SAP NetWeaver User is a Named User who is authorized to run the licensed SAP NetWeaver applications including m
and enhancements to SAP R/3 and integration of SAP R/3 with 3rd party applications, but excluding 3rd party to 3rd part
integration.

An SAP NetWeaver Gateway User is a Named User who is authorized to Use licensed Software from the SAP Business Su
solely through a separate application that indirectly accesses the licensed Software via SAP NetWeaver Gateway. Service
through SAP NetWeaver Gateway may use stateless protocols only. A stateless protocol is one that treats each request f
information as an independent transaction that is unrelated to any previous request so that the communication consists
independent pairs of requests and responses.

An SAP Business Suite B2B Sales User is a Named User who is an employee of Business Partners who is solely authorized
one or more of the following order management related roles supported by the licensed Software: (i) check product avai
configure an order, (iii) place an order, (iv) check order status, and (v) order management activities related to items (i) –
Bots created in SAP IRPA that execute tasks and interact with SAP applications in a fully automated way and independen
involvement. Unattended bots can be triggered by events and can be scheduled.

Bots created in a 3rd Party RPA application that execute tasks and interact with SAP applications in a fully automated wa
independent of human involvement. Unattended bots can be triggered by events and can be scheduled.
Test users can be created in production systems only in the following instances:
- No test system is available
- Usage is exclusively for productive preparation of modules that are not yet productive in the production system.
The classification of test users must be agreed with SAP.

If a B2C functionality has been licensed (e. g. sales orders) the user records of end customers can be classified as "B2C u
These user records must have been created automatically and in huge amounts within the B2C scenario.
The classification of B2C users must be agreed with SAP.
Some Analytics scenarios require the duplication of frontend user ids in the backend. If the backend user ID is created so
access of data which is covered by the front end user license, such backend user IDs may be classified with user type 94
license measurement (transaction USMM) in the backend will consider and count such user IDs, but user type 94 comes
additional license costs.
Common scenarios:
1. SAP Analytics Cloud user IDs may require duplication in backends such as SAP BW, SAP BW/4HANA, SAP S/4HANA (C
SAP NetWeaver
The user licenses have to be measured in the SAP Analytics Cloud system.
2. SAP BusinessObjects Business Intelligence Platform (SBOP BI) may require duplication in backends such as a
NetWeaver system (for replication into the SBOP BI system/ for “SAP R/3” authentication method in the SBOP BI system)
of user’s access type in the SBOP BI system (“Named”/”Guaranteed – named user” or “Concurrent user” / “Limited by co
session pool”).
The user licenses have to be measured in the SBOP BI system.

If an SAP e-recruiting functionality has been licensed the user records of persons not belonging to the company can be c
"External candidate e-recruiting" user. The user records must have been created automatically and in huge amounts wit
e-recruiting solution.
For users who are working exclusively with the products CRM Sales or CRM Service. This user type is free of charge, beca
licensing is covered by the following metric IDs:
- ID 3352 , CRM Sales user
- ID 3353 , CRM Sales, limited access user
- ID 3357, CRM Service user
- ID 3358, CRM Service, limited access user

If a multichannel foundation functionality has been licensed (IS-Utilities) the user records of end customers can be classi
"Multichannel Foundation User". These user records must have been created automatically and in huge amounts within t
multichannel foundation scenario.
This user type should be assigned to individuals who are not (and do not have to be) licensed for the use of SAP ECC, bu
access to the SAP system exclusively in order to execute functionality of one or more licensed software packages (“Engin
Special module type users are individuals who use special SAP functions not contained in the standard system and for w
individual contractual rule holds.
Overwrite the special module users used, and name them clearly.

An SAP CRM Professional User is a Named User authorized to perform operational related and system administration / m
roles supported by the licensed Software (excluding SBOP) and also includes the rights granted under the SAP CRM Limit
Professional User.
An SAP CRM Limited Professional User is a Named User authorized to perform limited operational roles supported by the
Software (excluding SBOP) and also includes the rights granted under the SAP Business Suite Business Information User.
license agreement should define in detail the limited use rights being performed by such Limited Professional User.

An SAP SCM Professional User is a Named User authorized to perform operational related and system administration / m
roles supported by the licensed Software (excluding SBOP) and also includes the rights granted under the SAP SCM Limit
Professional User.
An SAP SCM Limited Professional User is a Named User authorized to perform limited operational roles supported by the
Software (excluding SBOP) and also includes the rights granted under the SAP Business Suite Business Information User.
license agreement should define in detail the limited use rights being performed by such Limited Professional User.

An SAP SRM Professional User is a Named User authorized to perform operational related and system administration / m
roles supported by the licensed Software (excluding SBOP) and also includes the rights granted under the SAP SRM Limit
Professional User.
An SAP SRM Limited Professional User is a Named User authorized to perform limited operational roles supported by the
Software (excluding SBOP) and also includes the rights granted under the SAP SRM Employee User. The license agreeme
define in detail the limited use rights being performed by such Limited Professional User.
An SAP SRM Employee User is a Named User authorized to perform the following roles supported by the licensed Softwa
(excluding SBOP), all solely for such individual’s own purpose and not for or on behalf of other individuals: (i) Use (exclud
right to modify and/or customize) standard and interactive reports delivered with the licensed Software, (ii) perform tale
management self-services (including employee appraisals, employee development plans, employee training registration
employee opportunity inquiry and response), (iii) travel planning / expense reporting self services, (iv) perform desktop
procurement self services, and (v) room reservation self-services.

An SAP PLM Professional User is a Named User authorized to perform operational related and system administration / ma
roles supported by the licensed Software (excluding SBOP) and also includes the rights granted under the SAP PLM Limit
Professional User.
An SAP PLM Limited Professional User is a Named User authorized to perform limited operational roles supported by the
Software (excluding SBOP) and also includes the rights granted under the SAP Business Suite Business Information User.
license agreement should define in detail the limited use rights being performed by such Limited Professional User.
An SAP Human Resources Professional User is a Named User authorized to perform operational related and system admi
management roles supported by the licensed Software (excluding SBOP) and also includes the rights granted under the
Limited Professional User.
An SAP Human Resources Limited Professional User is a Named User authorized to perform limited operational roles sup
the licensed Software (excluding SBOP) and also includes the rights granted under the SAP Business Suite Business Infor
User. The license agreement should define in detail the limited use rights being performed by such Limited Professional
An SAP Human Resources Employee User is a Named User authorized to perform the following roles supported by the lic
Software (excluding SBOP), all solely for such individual’s own purpose and not for or on behalf of other individuals: (i) U
(excluding the right to modify and/or customize) standard and interactive reports delivered with the licensed Software, (
talent management self-services (including employee appraisals, employee development plans, employee training regis
employee opportunity inquiry and response), (iii) travel planning / expense reporting self services, (iv) perform desktop
procurement self services, and (v) room reservation self-services. Each SAP HR Employee User also includes the rights g
under the SAP Business Suite ESS User.

An SAP Financials Professional User is a Named User authorized to perform operational related and system administratio
management roles supported by the licensed Software (excluding SBOP) and also includes the rights granted under the
Financials Limited Professional User.
An SAP Financials Limited Professional User is a Named User authorized to perform limited operational roles supported b
licensed Software (excluding SBOP) and also includes the rights granted under the SAP Business Suite Business Informat
The license agreement should define in detail the limited use rights being performed by such Limited Professional User.

An SAP BI Professional User is a Named User authorized to perform operational related and system administration / man
roles supported by the licensed Software (excluding SBOP) and also includes the rights granted under the SAP BI Limited
Professional User.
An SAP BI Limited Professional User is a Named User authorized to perform limited operational roles supported by the lic
Software (excluding SBOP) and also includes the rights granted under the SAP Business Suite Business Information User.
license agreement should define in detail the limited use rights being performed by such Limited Professional User.
An SAP Enterprise Portal User is a named user who performs employee self-service roles in SAP Enterprise Portal support
software. This user may access the software for such individual’s own purposes and not for or on behalf of other individu
A mySAP CFM Professional User is a Named User authorized to perform operational related and system administration /
management roles supported by the licensed Software (excluding SBOP) and also includes the rights granted under the
Business Suite/ individual SAP solution Limited Professional User.
A mySAP CFM Liquidity Planner User is a named user who may use the SAP Product mySAP CRM Liquidity Planner. The C
Liquidity Planner ensures the enterprise-wide distributed financial planning process for several categories based on dece
cash-flow planning information.
An SAP Financials Employee User is a Named User authorized to perform the following roles supported by the licensed S
(excluding SBOP), all solely for such individual’s own purpose and not for or on behalf of other individuals: (i) Use (exclud
right to modify and/or customize) standard and interactive reports delivered with the licensed Software, (ii) perform tale
management self-services (including employee appraisals, employee development plans, employee training registration
employee opportunity inquiry and response), (iii) travel planning / expense reporting self services, (iv) perform desktop
procurement self services, and (v) room reservation self-services.

An SAP BI Employee User is a Named User authorized to perform the following roles supported by the licensed Software
SBOP), all solely for such individual’s own purpose and not for or on behalf of other individuals: (i) Use (excluding the rig
modify and/or customize) standard and interactive reports delivered with the licensed Software, (ii) perform talent mana
self-services (including employee appraisals, employee development plans, employee training registration, and employe
opportunity inquiry and response), (iii) travel planning / expense reporting self services, (iv) perform desktop procureme
services, and (v) room reservation self-services.

An SAP ERP Professional User is a Named User authorized to perform operational related and system administration / ma
roles supported by the licensed Software (excluding SBOP) and also includes the rights granted under the SAP ERP Limite
Professional User.
An SAP ERP Limited Professional User is a Named User authorized to perform limited operational roles supported by the
Software (excluding SBOP) and also includes the rights granted under the SAP Business Suite Business Information User.
license agreement should define in detail the limited use rights being performed by such Limited Professional User.
An SAP ERP Employee User is a Named User authorized to perform the following roles supported by the licensed Softwar
(excluding SBOP), all solely for such individual’s own purpose and not for or on behalf of other individuals: (i) Use (exclud
right to modify and/or customize) standard and interactive reports delivered with the licensed Software, (ii) perform tale
management self-services (including employee appraisals, employee development plans, employee training registration
employee opportunity inquiry and response), (iii) travel planning / expense reporting self services, (iv) perform desktop
procurement self services, and (v) room reservation self-services. Each ERP Employee User also includes the rights grant
the SAP Business Suite ESS User.
An SAP ERP Developer User is a Named User authorized to access the development tools provided with the licensed Soft
the purpose of modifying the licensed Software and also includes the rights granted under the SAP NetWeaver Develope
SAP Business Suite Employee User.
An SAP CRM Developer User is a Named User authorized to access the development tools provided with the licensed Sof
the purpose of modifying the licensed Software and also includes the rights granted under the SAP NetWeaver Develope
An SAP SCM Developer User is a Named User authorized to access the development tools provided with the licensed Sof
the purpose of modifying the licensed Software and also includes the rights granted under the SAP NetWeaver Develope
An SAP SRM Developer User is a Named User authorized to access the development tools provided with the licensed Sof
the purpose of modifying the licensed Software and also includes the rights granted under the SAP NetWeaver Develope
SAP SRM Employee User.
An SAP PLM Developer User is a Named User authorized to access the development tools provided with the licensed Soft
the purpose of modifying the licensed Software and also includes the rights granted under the SAP NetWeaver Develope
An SAP HR Developer User is a Named User authorized to access the development tools provided with the licensed Softw
purpose of modifying the licensed Software and also includes the rights granted under the SAP NetWeaver Developer Us
HR Employee User.
An SAP Financials Developer User is a Named User authorized to access the development tools provided with the license
for the purpose of modifying the licensed Software and also includes the rights granted under the SAP NetWeaver Develo
and mySAP Financials Employee.
An SAP BI Developer User is a Named User authorized to access the development tools provided with the licensed Softw
purpose of modifying the licensed Software and also includes the rights granted under the SAP BI Employee User.
An SAP ERP Employee Self-Service (ESS) User is a Named User authorized to perform the following HR self-services roles
by the licensed Software (excluding SBOP), all solely for such individual’s own purpose and not for or on behalf of other i
(i) employee records maintenance, (ii) employee time and attendance entry, (iii) employee directory, and (iv) benefits en
Further, an ESS User is also authorized to access “Non-SAP Content” that resides on Licensee’s “SAP Portal”, so long as a
such Non-SAP Content doesn’t require or result in any Use of the licensed Software (beyond access to such Non-SAP Con
resides on Licensee’s SAP Portal). As used in this ESS User definition, (i) “Non-SAP Content” means information created t
Use of the licensed Software and (ii) “SAP Portal” means any portal created by Licensee Using SAP Enterprise Portal Soft
provided with the licensed SAP NetWeaver Software) which provides appropriately licensed Named Users a common acc
which to Use licensed SAP Software

An SAP Business Expert User is a Named User authorized to perform all roles supported by SBOP (excluding modifying SB
also includes the rights granted under the SAP Business Suite Professional User.
An SAP Business Information User is a Named User authorized to Use (excluding the right to modify and/or customize) st
interactive reports delivered with the licensed Software, and reports created through Use of the licensed Software by ap
licensed Named Users, solely for such individual's own purposes and not for or on behalf of other individuals. Each SAP B
Suite Business Information User also includes the rights granted under the SAP Business Suite Employee User.
An SAP Employee Self-Service Core User is a Named User authorized to perform the following HR self-services roles supp
the licensed Software (excluding SBOP), all solely for such individual’s own purpose and not for or on behalf of other indi
employee records maintenance, (ii) employee directory, (iii) benefits and payment, (iv) leave management and (v) E-Rec
Further, an SAP Employee Self-Service (ESS) Core User is also authorized to access “Non-SAP Content” that resides on Li
“SAP Portal”, so long as accessing such Non-SAP Content does not require or result in any Use of the licensed Software (
access to such Non-SAP Content as it resides on Licensee’s SAP Portal). As used in this ESS Core User definition, (i) “Non
Content” means information created through no Use of the licensed Software and (ii) “SAP Portal” means any portal crea
Licensee Using SAP Enterprise Portal Software (as provided with the licensed SAP NetWeaver Software) which provides
appropriately licensed Named Users a common access point by which to Use licensed SAP Software.

An SAP Application Developer User is a Named User authorized to access the development tools provided with the licens
Software for the purpose of modifying the licensed Software and also includes the rights granted under the SAP NetWeav
Developer User and SAP Application Employee User.
An SAP Application Professional User is a Named User authorized to perform operational related and system administrati
management roles supported by the licensed Software (excluding SBOP) and also includes the rights granted under the
Application Limited Professional User.
An SAP Application Limited Professional User is a Named User authorized to perform limited operational roles supported
licensed Software (excluding SBOP) and also includes the rights granted under the SAP Application Business Information
license agreement should define in detail the limited use rights being performed by such Limited Professional User.
An SAP Application Employee User is a Named User authorized to perform the following roles supported by the licensed S
(excluding SBOP), all solely for such individual’s own purpose and not for or on behalf of other individuals: (i) Use (exclud
right to modify and/or customize) standard and interactive reports delivered with the licensed Software, (ii) perform tale
management self-services (including employee appraisals, employee development plans, employee training registration
employee opportunity inquiry and response), (iii) travel planning / expense reporting self services, (iv) perform desktop
procurement self services, and (v) room reservation self-services. Each SAP Application Employee User also includes the
granted under the SAP Application ESS User.

SAP Application Employee Self-Service User is a Named User authorized to perform the HR self-services role of employee
attendance entry supported by the licensed Software (excluding SBOP), all solely for such individual’s own purpose and n
on behalf of other individuals. Each SAP Application ESS User also includes the rights granted under the SAP Application
Self-Service Core User and the SAP Human Capital Performance Management User.
An SAP Application Business Expert User is a Named User authorized to perform all roles supported by SBOP (excluding m
SBOP) and also includes the rights granted under the SAP Application Professional User.
An SAP Application Business Information User is a Named User authorized to Use (excluding the right to modify and/or cu
standard and interactive reports delivered with the licensed Software, and reports created through Use of the licensed S
appropriately licensed Named Users, solely for such individual's own purposes and not for or on behalf of other individua
SAP Application Business Information User also includes the rights granted under the SAP Application Employee User.
An SAP Application Employee Self-Service Core User is a Named User authorized to perform the following HR self-service
supported by the licensed Software (excluding SBOP), all solely for such individual’s own purpose and not for or on beha
individuals: (i) employee records maintenance, (ii) employee directory, and (iii) benefits and payment services. Further,
User is also authorized to access “Non-SAP Content” that resides on Licensee’s “SAP Portal”, so long as accessing such N
Content does not require or result in any Use of the licensed Software (beyond access to such Non-SAP Content as it resi
Licensee’s SAP Portal). As used in this ESS Core User definition, (i) “Non-SAP Content” means information created throug
the licensed Software and (ii) “SAP Portal” means any portal created by Licensee Using SAP Enterprise Portal Software (a
with the licensed SAP NetWeaver Software) which provides appropriately licensed Named Users a common access point
Use licensed SAP Software.

An SAP Platform Professional User is a Named User who (i) accesses the licensed SAP software only through a 3rd party
that either is a Platform User License Compliant Solution or that interface through enterprise services as defined in the E
Service Repository provided by SAP or through BAPIs provided by SAP and (ii) performs operational related roles support
software. The SAP Platform Professional User license includes the rights granted under a SAP Platform Limited Profession
license. It also includes the rights granted under a user-based SAP NetWeaver Foundation for Third Party Applications lic

An SAP Platform Limited Professional User is a Named User who (i) accesses the licensed SAP software only through a 3r
application that has been classified as a Platform User License Compliant Solution after an integration certification test b
Integration and Certification Center and (ii) performs limited operational related roles supported by the software. In parti
employees of business third parties are to be licensed as Limited Professional Users. Those employees of business third
are performing functions or roles normally performed by the customer's employees, for example independent contractor
consultants or temporary employees need to be licensed as Professional Users. The SAP Platform Limited Professional Us
includes the rights granted under an SAP Platform Employee User license. It also includes the rights granted under a use
SAP NetWeaver Foundation for Third Party Applications license.

An SAP Platform Employee User is a Named User who (i) accesses the licensed SAP software only through a 3rd party ap
that has been classified as a Platform User License Compliant Solution after an integration certification test by the SAP I
and Certification Center and (ii) accesses the licensed software for the purpose of executing the following transactions: (
procurement self-services, (2) Travel planning and expense reporting, (3) talent management self-services including em
profile, employee appraisals, employee development plans, employee training registration, employee opportunity inquir
response, (4) read-only analytics. Each Employee User shall access the software solely for such individual's own purpose
for or on behalf of other individuals. The SAP Platform Employee User license includes the rights granted under an SAP P
User license. The SAP Platform Employee User license also includes an application-specific run-time license of SAP NetWe
the licensed SAP Applications as well as for the 3rd party application as long as use of this application remains limited to
transactions permitted by this user license.

An SAP Platform Employee Self-Service (ESS) User is a Named User who (i) accesses the licensed SAP software only thro
party application that has been classified as a Platform User License Compliant Solution after an integration certification
SAP Integration and Certification Center and (ii) accesses the licensed software solely for the purpose of executing the fo
self-services transactions: (1) employee records maintenance, (2) employee time and attendance entry, (3) employee di
benefits enrolment.. Each Employee Self-Service (ESS) User shall access the software solely for such individual's own pu
not for or on behalf of other individuals.
The SAP Platform Employee Self-Service (ESS) User license includes an application-specific run-time license of SAP NetW
the licensed SAP Applications as well as for the 3rd party application as long as use of this application remains limited to
transactions permitted by this user license.
An SAP Platform Advanced User is a Named User who is authorized to Use licensed Software solely through a separate a
A) that (i) adds any new, independent functional components for business processes not contained by the SAP Software,
developed using a licensed SAP technology, and (iii) connects to and/or communicates through published SAP application
interfaces; and B) which shall in no case (i) enable the bypassing or circumventing of any of the restrictions set forth in t
Agreement, (ii) provide Licensee with access to any Software to which Licensee is not licensed, and/or (iii) permit mass d
metadata extraction from SAP Software to non-SAP software for the purpose of creating a new system of record for that
metadata. The SAP Platform Advanced User also includes the rights granted under the SAP Platform Standard User and
Platform Extended User.
SAP Platform Extended User is a Named User who is authorized to Use licensed Software solely through, and to the exten
by, one or more applications that (i) have been certified by SAP’s Integration and Certification Center as a platform user
solution (“PULCS”) for SAP Platform Extended Users (a list of then current PULCS applications certified for SAP Platform E
Users can be found at “https://store.sap.com/sap/cpa/ui/resources/store/html/SolutionDetails.html?&pid=0000004040 ” (
any successor site(s) as made known by SAP from time to time, the “PULCS Site”)) and (ii) Licensee has first secured all
rights to use such PULCS application(s) from the applicable licensor(s) (i.e. no Software and/or third party software licens
SAP AG, any SAP AG distributor(s), or any authorized resellers of SAP AG or its distributor(s), shall be considered a PULCS
application for purposes of this Named User type, even if such applications are reflected on the PULCS Site). The SAP Pla
Extended User includes an application-specific run-time license of SAP NetWeaver for the licensed SAP Applications as w
the non-SAP application.
SAP Platform Standard User is a Named User who is authorized to Use licensed Software solely through, and to the exten
by, one or more applications that (i) have been certified by SAP’s Integration and Certification Center as a platform user
solution (“PULCS”) for SAP Platform Standard Users (a list of then current PULCS applications certified for SAP Platform S
Users can be found at “https://store.sap.com/sap/cpa/ui/resources/store/html/SolutionDetails.html?&pid=0000004040 t”
any successor site(s) as made known by SAP from time to time, the “PULCS Site”)) and (ii) Licensee has first secured all
rights to use such PULCS application(s) from the applicable licensor(s) (i.e. no Software and/or third party software licens
SAP AG, any SAP AG distributor(s), or any authorized resellers of SAP AG or its distributor(s), shall be considered a PULCS
application for purposes of this Named User type, even if such application(s) are reflected on the PULCS Site). The SAP P
Standard User includes an application-specific run-time license of SAP NetWeaver for the licensed SAP Applications as we
the non-SAP application.
An SAP Platform Advanced User - Business Suite is a Named User who is authorized to Use licensed Software solely throu
separate application: A) that (i) adds any new, independent functional components for business processes not contained
SAP Software, (ii) is developed using a licensed SAP technology, and (iii) connects to and/or communicates through publi
application program interfaces; and B) which shall in no case (i) enable the bypassing or circumventing of any of the res
forth in the Agreement, (ii) provide Licensee with access to any Software to which Licensee is not licensed, and/or (iii) pe
data or metadata extraction from SAP Software to non-SAP software for the purpose of creating a new system of record
data or metadata. The SAP Platform Advanced User - Business Suite also includes the rights granted under the SAP Platf
Standard User and SAP Platform Extended User.

SAP BS Platform Extended User is a Named User who is authorized to Use licensed Software solely through, and to the e
enabled by, one or more applications that (i) have been certified by SAP’s Integration and Certification Center as a platfo
compliant solution (“PULCS”) for SAP Platform Extended Users (a list of then current PULCS applications certified for SAP
Platform Extended Users can be found at “https://store.sap.com/sap/cpa/ui/resources/store/html/SolutionDetails.html?
&pid=0000004040 ” (including any successor site(s) as made known by SAP from time to time, the “PULCS Site”)) and (i
has first secured all appropriate rights to use such PULCS application(s) from the applicable licensor(s) (i.e. no Software a
party software licensed from SAP AG, any SAP AG distributor(s), or any authorized resellers of SAP AG or its distributor(s
considered a PULCS application for purposes of this Named User type, even if such applications are reflected on the PULC
The SAP BS Platform Extended User includes an application-specific run-time license of SAP NetWeaver for the licensed S
Applications as well as for the non-SAP application.

SAP BS Platform Standard User is a Named User who is authorized to Use licensed Software solely through, and to the ex
enabled by, one or more applications that (i) have been certified by SAP’s Integration and Certification Center as a platfo
compliant solution (“PULCS”) for SAP Platform Standard Users (a list of then current PULCS applications certified for SAP
Standard Users can be found at “https://store.sap.com/sap/cpa/ui/resources/store/html/SolutionDetails.html?&pid=00000
(including any successor site(s) as made known by SAP from time to time, the “PULCS Site”)) and (ii) Licensee has first s
appropriate rights to use such PULCS application(s) from the applicable licensor(s) (i.e. no Software and/or third party so
licensed from SAP AG, any SAP AG distributor(s), or any authorized resellers of SAP AG or its distributor(s), shall be consi
PULCS application for purposes of this Named User type, even if such application(s) are reflected on the PULCS Site). The
Platform Standard User includes an application-specific run-time license of SAP NetWeaver for the licensed SAP Applicati
as for the non-SAP application.

SAP Platform User is a Named User authorized to Use licensed Software through a separate SAP, Partner or customer ap
that connects to and/or communicates with SAP Software through published SAP application programming inerfaces.
SAP NetWeaver Gateway User for Productivity Apps is a Named User who is authorized to Use licensed Software solely th
one or more Productivity App(s) via SAP NetWeaver Gateway or (ii) Duet Enterprise.
As used in this section, Productivity Apps shall mean (1) any SAP Mobile Applications, as set forth on
http://www54.sap.com/pc/tech/mobile/software/solutions/platform/contracts-app-list.html and where licensed by License
Agreement on a per user basis, or (2) any Licensee owned/licensed mobile applications, provided such apps: (a) are only
individual to support one or more of the following self service functions on behalf of himself or herself (predefined report
planning, expense reporting, procurement, room reservation, employee time, employee attendance, employee records
maintenance, employee directory, employee benefits, employee appraisals, employee talent and skills profiles) (the “Se
Functions”); and (b) any interfacing of such apps with the Software and/or third party software licensed under the Agree
limited to the extent necessary to support the Self Service Functions.

SAP Application Business Information Viewer User is a Named User authorized to Use (excluding the right to modify and/
customize) standard and interactive reports delivered with licensed Legacy SBOP, and reports created through Use of lic
Legacy SBOP by appropriately licensed Named Users, solely for such individual's own purposes and not for or on behalf o
individuals.
SAP Application Business Analytics Professional User is a Named User authorized to perform all roles supported by SBOP
the right to make Modifications and/or Add-ons to SBOP) and includes the rights granted under the SAP Application BI Lim
For purposes of clarification, an SAP Application Business Analytics Professional User may extract data from any data sou
SBOP and/or push data out of SBOP into any data source provided Licensee has secured an appropriate license for all su
source(s) (albeit an additional SAP Named User license will not be required solely for the one-way extraction of data into
where the data source is non-SBOP Software and/or third party software licensed from SAP).

SAP Application Standalone Business Analytics Professional User is a Named User authorized to perform all roles support
(excluding the right to make Modifications and/or Add-ons to SBOP) licensed for Standalone Use and also includes the rig
granted under the SAP Application Standalone BI Limited User.
SAP Application BI Limited User is a Named User who is solely authorized to Use one (1) of the following SBOP componen
to each SBOP component being licensed: (i) Mobile Designer, (ii) Crystal Reports Designer, (iii) WEB Intelligence Designe
Explorer Designer, (v) Dashboard Designer, (vi) SAP BusinessObjects Analysis software edition for OLAP, or (vii) SAP
BusinessObjects Analysis software edition for Microsoft Office. For purposes of clarification, an SAP Application BI Limited
extract data from any data source into one (1) of the stated SBOP components (where licensed) and/or push data out of
the stated SBOP components (where licensed) into any data source provided Licensee has secured an appropriate licens
such data source(s) (albeit an additional SAP Named User license will not be required solely for the one-way extraction o
one (1) of the stated SBOP components where the data source is non-SBOP Software and/or Third Party Software license
SAP).
SAP Application Standalone BI Limited User is a Named User who is solely authorized to Use one (1) of the following SBO
components, subject to each SBOP component being licensed for Standalone Use: (i) Mobile Designer, (ii) Crystal Report
(iii) WEB Intelligence Designer, (iv) Explorer Designer, (v) Dashboard Designer, (vi) SAP BusinessObjects Analysis softwa
for OLAP, or (vii) SAP BusinessObjects Analysis software edition for Microsoft Office. The SAP Application Standalone BI L
also includes the rights granted under the SAP Application Business Information Viewer User.
An SAP Learning User is a Named User who is authorized to access solely the following learning solutions on SAP's price
provided that those learning solutions are licensed. A SAP Learning User is not entitled to access other SAP solutions or s
components. The applicable learning solutions offered by SAP comprise the following:
7002075 SAP Learning Solution
7003485 SAP Enterprise Learning Environment
7009559 SAP Acrobat Connect Professional Learning by Adobe
7009558 SAP Acrobat Connect Professional Meeting by Adobe
7009560 SAP Productivity Pak by RWD - excl. North America
7009561 SAP Productivity Pak Help Launch Pad by RWD - excl. North America
7009562 SAP Productivity Composer by RWD - excl. North America
7009563 SAP Productivity Composer Help Launch Pad by RWD - excl. North America
7009639 SAP Productivity Pak by RWD - North America only
7009640 SAP Productivity Pak Help Launch Pad by RWD - North America only
7009641 SAP Productivity Composer by RWD - North America only
7009642 SAP Productivity Composer Help Launch Pad by RWD - North America only

An SAP E-Recruiting User is a Named User authorized to access the E-Recruiting engine only. E-Recruiting Users are not
access other SAP solutions or solution components.

An SAP Human Capital Performance Management User is a Named User authorized to access the licensed Software (excl
SBOP), all solely for such individual’s own purpose and not for or on behalf of other individuals to maintain: (i) employee
(ii) talent and skill profiles, and (iii) profile match up.
SAP Manager Self-Service User is a Named User authorized to perform one or more of the following manager self-service
directly related to the employees and business unit/department for which the manager is responsible, and supported by
licensed Software (excluding SBOP): (i) request administrative changes using processes and forms contained within Hum
Management, (ii) create requisition requests and candidate assessments, (iii) perform talent assessments and appraisals
and approve compensation, (v) view budget overviews, (vi) organize project management tasks, (vii) perform planning t
approve travel requests and expenses, and (ix) perform workflow tasks. SAP Manager Self-Service User also includes the
granted under the SAP Employee User.

An SAP Retail Store User is a Named User working in Licensee’s retail store as an associate who is solely authorized to p
managerial retail store / point-of-sale related roles supported by the licensed Software and also includes the rights grant
the SAP Application Employee User.
An SAP Shop Floor or Warehouse User is a Named User working in Licensee’s shop or warehouse who is solely authorized
perform one or more of the following roles supported by the licensed Software: (i) confirm goods receipts, goods issues a
movements, (ii) submit purchase requisitions, (iii) enter service requests, (iv) enter production order completion confirm
(v) any activities related to any of the foregoing. SAP Shop Floor or Warehouse User also includes the rights granted und
Application Employee User.

An SAP Maintenance Worker User is a Named User who is a maintenance worker solely authorized to perform one or mo
following roles supported by the licensed Software (excluding SBOP): (i) confirm maintenance notifications, (ii) enter tim
confirmations, goods issues, stock movements and completion confirmations into maintenance work orders, (iii) enter se
requests and service request entry sheets, and (iv) any maintenance activities related to items (i) – (iii). SAP Maintenanc
User also includes the rights granted under the SAP Application Employee User.

SAP Engineering User is a Named User that is authorized to solely perform the following activities on data and objects ac
made available through the licensed SAP Collaborative Product Development Package, collaboration Folders, or SAP Port
Project Management application, excluding in all cases access to any data or objects by or through SBOP portfolio produ
(i) Display, Redline, 3D Viewing
(ii) Request, Approve, Reject, Confirm
(iii) Change
SAP Engineering User also includes the rights granted under the SAP Application Visualization User. In the case of individ
are employees of Licensee, the SAP Engineering User also includes the rights granted under the SAP Application Employe

An SAP Procurement Self-Service and Collaborator User is a Named User who is authorized to perform the following self-
roles supported by the licensed Software (excluding SBOP), all solely for such individual’s own purpose and not for or on
other individuals to: (i) create shopping carts or requisitions, check, receive or collaborate items in a requisition, (ii) requ
sourcing or contracting support, review and/or approve items, participate in RFX scoring, provide supplier feedback, view
search system content, and (iii) upload compliance information or recipe component information. Each SAP Procurement
Service User also includes the rights granted under the SAP Application ESS User.

An SAP Partner Channel User is a Named User who is an employee of Business Partners who is solely authorized to perfo
more of the following channel management related roles supported by the licensed Software: (i) enter and update leads
opportunities, (ii) manage channel marketing fund requests and claims, (iii) manage service requests, warranty claims a
complaints and (iv) channel management activities related to items (i) – (iii).
An SAP Solution Extension Limited User is a Named User solely authorized to use one (1) Third Party Solution licensed by
Solution Extension Limited Users are not entitled to access other SAP solutions, solution components, or data stored in s
solutions. SAP Solution Extension Limited User can only be licensed to access the following product: “SAP extended ECM
Text" and SAP Digital Asset Management by Open Text.
An SAP CRM Rapid Deployment Edition User is a Named User solely authorized to (i) access the SAP CRM Rapid Deploym
and (ii) perform SAP ERP order-status checks through SAP CRM. Access to other SAP software requires a SAP Application
Expert User, a SAP Application Professional User or a SAP Application Limited Professional User license. The rights grante
CRM Rapid Deployment Edition User are included in the existing SAP Application Business Expert User, SAP Application P
User and SAP Application Limited Professional User.
SAP Logistics User is a Named User solely authorized to perform following tasks for the applicable licensed Software (exc
SBOP):
- Transportation Management: Looking up a freight contract, tracking a certain shipment and similar activities, update m
(rates, lanes, locations), Transportation request entry, transportation planning on, responding to RFP (request for propos
tendering viewing and confirmation of events, charge calculation verification and similar activities.
- Warehousing: Confirm goods receipts and putaway, deconsolidation at goods receipt, picking at pick points, stock move
including replenishment, production staging and enter physical inventory counts, packing, or confirming VAS (value adde
and perform scheduling activities for dock door appointments. This is valid for employees that are working with radio fre
mobile devices as well as for employees that are executing operational activities similar to those stated above.
- Track and Trace: Viewing a serialized and/or any tracked object on ad hoc basis, such as querying its current or past loc
ascertaining product genealogy. User accessing product traceability solutions on an ad hoc basis to report goods movem
traceability reports. Viewing the status of defined supply chain events, expected or unexpected, e.g. delayed shipment o
order, change to a purchase order confirmation. Perform confirmation or change to supply chain events, e.g. update a ch
production order date or quantity.
For Licensee employees, the SAP Logistics User also includes the rights granted under the SAP Application Employee Use

SAP Shop Floor User is a Named User working in Licensee’s production facilities who is solely authorized to perform one
the following roles supported by the licensed Software (excluding SBOP): (i) display work instructions, and document act
operations, (ii) confirm goods receipts, goods issues and stock movements, (iii) enter production order confirmations, (iv
product or production information, e.g. quality inspection results or plant/process/equipment data, (v) enter production i
related service requests, (vi) submit purchase requisitions for tools, spare parts for production equipment, etc. and (vii) r
dash boarding related to items (i)-( vi). SAP Shop Floor also includes the rights granted under the SAP Application Employ
and SAP Application Visualization User.

SAP CRM User is a Named User only authorized to Use (excluding the right to make Modifications and/or Add-ons) CRM S
licensed under the Agreement (if any, the “Licensed CRM Software”). An SAP CRM User may extract data from any data
any Licensed CRM Software and/or push data out of any Licensed CRM Software into any data source provided Licensee
secured an appropriate license for all such data source(s) and such Use is otherwise in accord with the terms of the Agre
additional SAP Named User License will not be required solely for the one-way extraction of data into Licensed CRM Softw
the data source is Software (other than Licensed CRM Software) and/or third party software licensed under the Agreeme

SAP Application Visualization User is a Named User who is solely authorized to Use (i) Visual Enterprise Generator, (ii) Vis
Enterprise View Edition Generator, (iii) Visual Enterprise Generator .JT extension, (iv) Visual Enterprise Navigation & Anal
Visual Enterprise Manufacturing, (vi) Visual Enterprise Service and Maintenance, (vii) Visual Enterprise Author, and (viii)
Enterprise ECAD Extension, subject to each Visual Enterprise component being licensed. An SAP Application Visualizatio
not Use (including, without limitation, access any data stored in) any other Software or third party software licensed und
Agreement.

SAP Application Standalone Visualization User is a Named User who is solely authorized to Use (i) Visual Enterprise Gene
Visual Enterprise View Edition Generator, (iii) Visual Enterprise Generator .JT extension, (iv) Visual Enterprise Navigation
Analytics, (v) Visual Enterprise Manufacturing, (vi) Visual Enterprise Service and Maintenance, (vii) Visual Enterprise Auth
(viii) Visual Enterprise ECAD Extension, subject to each Visual Enterprise component being licensed for Standalone Use.
Application Standalone Visualization User may not Use (including, without limitation, access any data stored in) any othe
or third party software licensed under this Agreement.

SAP Clinical System User is a Named User solely authorized to access a clinical system. For the purpose of this definition
system” is defined as an IT application that supports the clinical process in a healthcare organization, where the clinical
the process in which a patient interacts with doctors, nursing and technical personnel to be subjected to visits, diagnosti
and/or therapeutic measures, that have the purpose of improving or maintaining the patient’s health. A user of this type
when a clinical system accesses functionalities that reside either in SAP Patient Management, in SAP Ambulatory Care M
or in SAP ERP. Clinical System Users are not entitled to access any other SAP solution or solution component, in particula
not authorized to access SAP Patient Management.

SAP Health Care User is a Named User working in Licensee’s organization’s hospital wards or outpatient clinics as an ass
is solely authorized to perform patient care related roles supported by the licensed software and is solely authorized to a
following industry packages for Health Care: SAP Patient Management, SAP Ambulatory Care Management and SAP Supp
Relationship Management & Logistics for Health Care, provided this industry packages are licensed, and third party or in
developed hospital information systems. For the purpose of this definition a hospital information system is defined as an
application that supports the patient administrative process in a healthcare organization, where the patient administrativ
is the process in which patients interact with personnel of the healthcare organization in order to plan, execute or pay fo
treatment they need. A user of this type is required when a hospital information system accesses functionalities that res
SAP Patient Management, in SAP Ambulatory Care Management or in SAP ERP. Within the SAP Patient Management indu
package the SAP Health Care User is authorized to access all functionalities with the exception of the billing component.
Health Care user also includes the rights granted under the SAP Clinical System User and the SAP Application Employee
User. Health Care Users are not entitled to access any other SAP solution or solution component, in particular they are n
authorized to access SAP ERP and SAP BW functionalities.
SAP Industry Portfolio User is a Named User solely authorized to access the specified industry packages on SAP's price lis
that those packages are licensed. The SAP Industry Portfolio User is not entitled to access other SAP solutions or solution
components. The SAP Industry Portfolio User also includes the rights granted under the SAP Employee User.
External business partners in the industries Insurance, Media and Automotive collaborating with the Licensee need to be
SAP Industry Portfolio Users. Those business partners are not entitled to access other SAP solutions or solution compone
the specified industry packages.

SAP Project User is a Named User authorized to perform one or more of the following roles supported by the licensed Sof
(excluding SBOP): (i) project management, including project-related resource management, project-related creation, cha
display of quotation, order and billing in SAP ERP, accounting on individual projects, creation of project-related purchase
purchase orders and service entry sheets, (ii) product and project related reporting, (iii) managing project-related revenu
expenses (iv) viewing Accounts Receivable (A/R) General Ledger (G/L) postings, (v) controlling access and releasing prod
and recipes in collaborative product development scenarios, (vi) viewing and approving changes through engineering re
managing change through engineering records, (viii) collaborating in cFolders and , (ix) interfaces to 3rd party authorize
tools.The SAP Project User also includes the rights granted under the SAP Manager Self-Service User.

SAP Worker User is a Named User working in Licensee’s production facilities or as a maintenance worker who is solely au
perform one or more of the following roles supported by the licensed Software (excluding SBOP): (i) display work instruc
document activities and operations, (ii) confirm goods receipts, goods issues, stock movements and completion confirma
maintenance work orders, (iii) enter production order confirmations, (iv) record product or production information, e.g. q
inspection results or plant/process/equipment data, (v) enter production issues and related service requests, (vi) submit
requisitions for tools, spare parts for production equipment, etc. (vii) confirm maintenance notifications, (viii) enter servi
and service entry sheet, (ix) any maintenance activities, reporting or dash-boarding related to the items set forth above.
Worker User also includes the rights granted under the SAP Employee User.

SAP Business Partner User is a Named User who is an employee of a Business Partner accessing the licensed Software so
perform operational related tasks within standard business-to-business scenarios.

Use is allowed by the number of individuals included in the Licensed Level who are authorized to access the developmen
provided with the licensed S/4HANA Enterprise Management Software for the purpose of making ABAP Modifications and
to any S/4HANA Packages.
Use is allowed by the number of individuals included in the Licensed Level who are authorized to use all of such individu
operational, system administration and management roles supported by the Software for Licensee’s internal business pu
Use is allowed by the number of individuals included in the Licensed Level: (a) who are employees of Licensee’s Busines
authorized to perform any role supported by the Software in accordance with the license grant set forth in the GTC or So
License Agreement, or (b) who are employees of Licensee authorized to use the following Solution Capabilities supported
Software:
- Supply Chain Management (Goods Movement, Inventory Analytics & Control, Returnable Packaging Logistics, Warehous
Management, Delivery Management, Transportation Management, Available to Promise, Physical Inventory)
- Manufacturing (Material Requirements Planning, External Processing, Production Execution, Subcontracting, Just-in-time
Processing, Kanban, Production Control, Repetitive Manufacturing, Quality Planning, Quality Improvement, Quality Inspec
Production BOM Management, Recipe/Routing Management, Manufacturing Analytics)
- Asset Management (Maintenance Planning and Scheduling, Maintenance Execution)
- Enterprise Information Management (Master Data Maintenance)
- R&D and Engineering (Project Financial Control, Project Logistics Control, Variant Configuration, Product Development F
- Service (Warranty Management, Service Request Management, Service Order Management, Service Fulfilment, Service
Customer Engagement, Packaged Service Offerings, Business Solution Contract Management)
- Sales (Sales Quotation Management, Sales Contract Management, Sales Order Management and Processing, Price Man
Incentive and Commission Management, Opportunity Management, Sales Lead Management, Activity Management, Acco
Contact Management, Sales Master Data Management, Sales Billing, Solution Billing, Sales Rebates Manufacturing, Claim
and refund mgmt., Sales Monitoring and Analytics)
- HR (Organizational Management, Time Sheet)
- Sourcing and Procurement (Self-Service Requisitioning)
- Display use rights

Use is allowed by the number of individuals included in the Licensed Level who are authorized to use the following Soluti
Capabilities supported by the Software:
- Supply Chain Management (Goods Movement, Warehouse Management, Delivery Management, Available to Promise,
Transportation Management, Physical Inventory)
- Manufacturing (Material Requirements Planning, Production Execution, Production Control)
- HR (Organizational Management, Time Sheet)
- Sourcing and Procurement (Self-Service Requisitioning)
- Display use rights

The user type ‘S/4HANA Technical SAP Engine User’ should be assigned to individuals who are not (and do not have to b
for the use of SAP S/4HANA Enterprise Management, but need access to the S/4HANA system exclusively in order to exe
functionality of one or more licensed software packages (“Engines”) e.g. EWM, TM, etc.
The user type ‘S/4HANA Technical Use’ should be assigned to User Master Records, which enable features supporting the
functionality of the purchased S/4HANA system (like connectivity to other systems). This user type is not part of the com
scope (cannot be purchased). It is not assigned to individuals.
i.s.h.med User is a named user who solely has access to Cerner (Siemens) i.s.h.med functionality and is given access to
(Siemens) i.s.h.med through appropriate authorizations. Cerner (Siemens) i.s.h.med users are not entitled to access any
solution or solution component, in particular they are not authorized to access any functionality of the SAP Patient Mana
industry package.
SAP hybris cockpit user is a Named User authorized to perform all roles in the SAP hybris Software. An SAP hybris cockpi
extract data from any data source (including SAP Software or third party software) into any licensed hybris Software and
data out of any licensed SAP hybris Software into any data source (including SAP Software or third party software) provid
Licensee has secured an appropriate license for all such data source(s).
A Telco Channel Partner User is a Named User accessing the Industry Package “SAP Dealer and POS Management for
Telecommunications” in the shop and POS location, limited to the defined functionality:
- They work in a B2C POS/shop/retail environment as a sales or service staff
- They are either permanent or temporary
- They access information from the telecom operator through the dealer portal only
Product Use & Support Terms

Included in USMM Price List

R/3 Software Component Price List

R/3 Software Component Price List

R/3 Software Component Price List

R/3 Software Component Price List

SAP Business Suite
SAP Individual Solutions
SAP Applications
S/4HANA Enterprise Mgmt.

R/3 Software Component Price List

R/3 Software Component Price List

R/3 Software Component Price List

R/3 Software Component Price List

SAP Business Suite
SAP Individual Solutions
SAP Applications
S/4HANA Enterprise Mgmt.

R/3 Software Component Price List

R/3 Software Component Price List
R/3 Software Component Price List

R/3 Software Component Price List

R/3 Software Component Price List

R/3 Software Component Price List

R/3 Software Component Price List

R/3 Software Component Price List

R/3 Software Component Price List

R/3 Software Component Price List

R/3 Software Component Price List

R/3 Software Component Price List

R/3 Software Component Price List

R/3 Software Component Price List

R/3 Software Component Price List
R/3 Software Component Price List
R/3 Software Component Price List
R/3 Software Component Price List

SAP Business Suite

SAP Business Suite

SAP Business Suite

SAP Business Suite

SAP Business Suite

SAP Business Suite

SAP Business Suite

SAP Business Suite

SAP Business Suite

R/3 Software Component Price List

SAP Business Suite
SAP Individual Solutions
SAP Applications
R/3 Software Component Price List
SAP Business Suite
SAP Individual Solutions
SAP Applications
R/3 Software Component Price List
SAP Business Suite
SAP Individual Solutions
SAP Applications
R/3 Software Component Price List
SAP Business Suite
SAP Individual Solutions
SAP Applications
R/3 Software Component Price List
SAP Business Suite
SAP Individual Solutions
SAP Applications
R/3 Software Component Price List
SAP Business Suite
SAP Individual Solutions
SAP Applications
SAP Business Suite
SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications
SAP Business Suite
SAP Individual Solutions
SAP Applications
S/4HANA Enterprise Mgmt.
SAP Business Suite
SAP Individual Solutions
SAP Applications
S/4HANA Enterprise Mgmt.
R/3 Software Component Price List
SAP Business Suite
SAP Individual Solutions
SAP Applications
S/4HANA Enterprise Mgmt.

SAP Business Suite

SAP Individual Solutions
SAP Applications
SAP Business Suite
SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications
SAP Business Suite
SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications
SAP Individual Solutions
SAP Applications
R/3 Software Component Price List
SAP Business Suite
SAP Individual Solutions
SAP Applications
S/4HANA Enterprise Mgmt.
SAP Individual Solution (only CRM
solution)

SAP Individual Solution (only CRM

solution)

SAP Individual Solution (only SCM

solution)

SAP Individual Solution (only SCM

solution)

SAP Individual Solution (only SRM

solution)

SAP Individual Solution (only SRM

solution)
SAP Individual Solution (only SRM
solution)

SAP Individual Solution (only PLM

solution)

SAP Individual Solution (only PLM

solution)

SAP Individual Solution (only HR

solution)

SAP Individual Solution (only HR

solution)

SAP Individual Solution (only HR

solution)

SAP Individual Solution (all solutions)

SAP Individual Solution (all solutions)

SAP Individual Solution (only BI

solution)

SAP Individual Solution (only BI

solution)

SAP Individual Solution (all solutions)

SAP Individual Solution (only CFM

solution)

SAP Individual Solution (only CFM

solution)

SAP Individual Solutions

SAP Individual Solutions (only BI

solution)

SAP Individual Solution (only ERP

solution)
SAP Individual Solution (only ERP
solution)

SAP Individual Solution (only ERP

solution)

SAP Individual Solution (only ERP

solution)

SAP Individual Solution (only CRM

solution)
SAP Individual Solution (only SCM
solution)
SAP Individual Solution (only SRM
solution)

SAP Individual Solution (only PLM

solution)
SAP Individual Solutions

SAP Individual Solutions

SAP Individual Solutions (only BI

solution)
SAP Individual Solution (only ERP
solution)

SAP Individual Solution (only ERP

solution)
SAP Individual Solution (only ERP
solution)

SAP Individual Solutions

SAP Applications

SAP Applications
SAP Applications

SAP Applications

SAP Applications

SAP Applications

SAP Applications

SAP Applications

SAP Business Suite

SAP Individual Solutions

SAP Business Suite

SAP Individual Solutions

SAP Business Suite

SAP Individual Solutions

SAP Business Suite

SAP Individual Solutions
SAP Applications
SAP Applications

SAP Applications

SAP Applications

SAP Business Suite

SAP Individual Solutions

SAP Business Suite

SAP Individual Solutions

SAP Business Suite

SAP Individual Solutions

SAP Business Suite

SAP Individual Solutions
SAP Applications
SAP Business Suite
SAP Individual Solutions
SAP Applications

not part of USMM price lists

not part of USMM price lists

not part of USMM price lists

not part of USMM price lists

not part of USMM price lists

SAP Business Suite

SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications
SAP Business Suite
SAP Individual Solutions
SAP Applications
SAP Business Suite
SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications
SAP Business Suite
SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications
SAP Business Suite
SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications
SAP Business Suite
SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications

SAP Business Suite

SAP Individual Solutions
SAP Applications
S/4HANA Enterprise Mgmt.

S/4HANA Enterprise Mgmt.

S/4HANA Enterprise Mgmt.

S/4HANA Enterprise Mgmt.

S/4HANA Enterprise Mgmt.

S/4HANA Enterprise Mgmt.

SAP Applications - Special Users

SAP Applications - Special Users

SAP Applications
SAP Individual Solution (all solutions)