VP3481a

Display
User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.

TM

Model No. VS17736

P/N: VP3481a
 Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity.
At ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.

Once again, thank you for choosing ViewSonic®!

2
 Safety Precautions
Please read the following Safety Precautions before you start using the device.
• Keep this user guide in a safe place for later reference.
• Read all warnings and follow all instructions.
• Sit at least 18" (45 cm) away from the device.
• Allow at least 4" (10 cm) clearance around the device to ensure proper
ventilation.
• Place the device in a well-ventilated area. Do not place anything on the device
that prevents heat dissipation.
• Do not use the device near water. To reduce the risk of fire or electric shock, do
not expose the device to moisture.
• Avoid exposing the device to direct sunlight or other sources of sustained heat.
• Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that may increase the temperature of the
device to dangerous levels.
• Use a soft, dry cloth to clean the external housing. For more information, refer
to the "Maintenance" section on page 76.
• Oil may collect on the screen as you touch it. To clean the greasy spots on the
screen, refer to the "Maintenance" section on page 76.
• Do not touch the screen surface with sharp or hard objects, as it may cause
damage to the screen.
• When moving the device, be careful not to drop or bump the device on
anything.
• Do not place the device on an uneven or unstable surface. The device may fall
over resulting in an injury or a malfunction.
• Do not place any heavy objects on the device or connection cables.
• If smoke, an abnormal noise, or a strange odor is present, immediately turn the
device off and call your dealer or ViewSonic®. It is dangerous to continue using
the device.
• Do not attempt to circumvent the safety provisions of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the
other. A grounding-type plug has two blades and a third grounding prong. The
wide blade and the third prong are provided for your safety. If the plug does not
fit into your outlet, obtain an adapter and do not attempt to force the plug into
the outlet.

3
• When connecting to a power outlet, DO NOT remove the grounding
prong. Please ensure grounding prongs are NEVER REMOVED.
• Protect the power cord from being treaded upon or pinched,
particularly at the plug, and at the point where it emerges from
the equipment. Ensure that the power outlet is located near the
equipment so that it is easily accessible.
• Only use attachments/accessories specified by the manufacturer.
• When a cart is used, use with caution when moving the cart/equipment
combination to avoid injury from tipping over.
• Disconnect the power plug from the AC outlet if the device is not being used for
a long period of time.
• Refer all servicing to qualified service personnel. Service will be
required when the unit has been damaged in any way, such as:
ͫ if the power supply cord or plug is damaged
ͫ if liquid is spilled onto or objects fall in the unit
ͫ if the unit is exposed to moisture
ͫ if the unit does not operate normally or has been dropped
• NOTICE: LISTENING THROUGH EAR-/HEADPHONES AT A HIGH VOLUME FOR
EXTENDED PERIODS CAN CAUSE HEARING DAMAGE/HEARING LOSS. When using
ear-/headphones, adjust the volume to appropriate levels, or hearing damage
may result.
• NOTICE: THE MONITOR MAY OVERHEAT AND SHUTDOWN! If the device shuts
down automatically, please turn on your monitor again. After rebooting, change
your monitor's resolution and refresh rate. For details, please refer to the
graphics card's user guide.

4
 Contents
Safety Precautions........................................................ 3
Introduction................................................................. 7
Package Contents....................................................................................................7
Product Overview....................................................................................................8
Initial Setup.................................................................. 9
Installing the Stand..................................................................................................9
Removing the Stand and Mounting the Monitor..................................................11
Using the Security Slot...........................................................................................13
Making Connections................................................... 14
Connecting to Power.............................................................................................14
Connecting to External Devices.............................................................................15
HDMI Connection................................................................................................... 15
DisplayPort Connection.......................................................................................... 16
USB Connection...................................................................................................... 17
Ethernet Connection.............................................................................................. 18

Using the Monitor...................................................... 19

Adjusting the Viewing Angle..................................................................................19
Height Adjustment................................................................................................. 19
Tilt Angle Adjustment............................................................................................. 20
Swivel Angle Adjustment........................................................................................ 21
Turning the Monitor On/Off..................................................................................22
Using the Control Panel Keys.................................................................................23
Quick Menu............................................................................................................ 23
Hot Keys................................................................................................................. 25
Configuring the Settings........................................................................................28
General Operations................................................................................................ 28
On-Screen Display (OSD) Menu Tree..................................................................... 31
Menu Options........................................................................................................ 40

5
Advanced Features and Settings................................. 52
HDR10 (High-Dynamic-Range)...............................................................................52
KVM.......................................................................................................................53
Dual Color..............................................................................................................55
Multi-Picture..........................................................................................................56
Quad Windows....................................................................................................... 57
PBP (Picture-by-Picture)......................................................................................... 59
PIP (Picture-in-Picture)........................................................................................... 61
Colorbration+........................................................................................................63
Color Blindness Mode............................................................................................64
Firmware Update...................................................................................................65
Appendix.................................................................... 66
Specifications.........................................................................................................66
Glossary.................................................................................................................69
Troubleshooting....................................................................................................74
Maintenance.........................................................................................................76
General Precautions............................................................................................... 76
Cleaning the Screen................................................................................................ 76
Cleaning the Case................................................................................................... 76
Product Upgradeability and Repairability.............................................................77
Regulatory and Service Information........................... 78
Compliance Information........................................................................................78
FCC Compliance Statement.................................................................................... 78
Industry Canada Statement.................................................................................... 78
CE Conformity for European Countries.................................................................. 78
Declaration of RoHS2 Compliance......................................................................... 79
Indian Restriction of Hazardous Substances.......................................................... 80
Product Disposal at End of Product Life................................................................. 80
A Pantone® Validated Monitor..............................................................................81
Copyright Information...........................................................................................82
Customer Service................................................................................................... 83
Limited Warranty................................................................................................... 84
Mexico Limited Warranty....................................................................................... 87

6
 Introduction
Package Contents
• Monitor
• Power cord
• HDMI cable
• DisplayPort cable
• USB 3.1 Gen. 1 Type C cable
• USB 3.0 up stream cable (Type B to Type A)
• Quick start guide

NOTE: The power cord and video cables included in your package may vary
depending on your country. Please contact your local reseller for more
information.

7
Product Overview
Front View

Display screen

Power LED

135
2 4 Power button

Rear View

Security Slot

Type-C

1 2 2 3 4 5 6 7

1. AC IN 2. HDMI 3. DisplayPort 4. USB Type-C

5. USB Upstream 6. USB Downstream 7. LAN

NOTE: For more information about the 1/2/3/4/5 key and its functions, refer to
“Hot Keys” on page 25.

8
 Initial Setup
This section provides detailed instructions for setting up your monitor.
Installing the Stand
1. Place the monitor on a flat, stable surface with the screen facing down.
2. Align and slide the upper hooks of the stand into the stand mounting slots as
shown in the illustration below:

NOTE: Ensure the stand is secure and the quick release tab positively clicks into
place.

9
3. Lift the device into its upright position on a flat, stable surface.

NOTE: Always place the device on a flat, stable surface. Failure to do so may
cause the device to fall and damage the device and/or result in personal
injury.

10
Removing the Stand and Mounting the Monitor
Refer to the table below for the standard dimensions for wall mount kits.
NOTE: For use only with a UL certified wall mount kit/bracket. To obtain a wall-
mounting kit or height adjustment base, contact ViewSonic® or your
local dealer.
Maximum Hole pattern Interface Pad Screw Specification
Pad Hole
Loading (W x H) (W x H x D) & Quantity
M4 x 10 mm
14 kg 100 x 100 mm 115 x 115 x 2.6 mm Ø 5 mm
4 pieces

NOTE: Wall mount kits are sold separately.

1. Turn off the device and disconnect all cables.
2. Place the device on a flat, stable surface with the screen facing down.
3. Push and hold the quick release tab and carefully lift the stand.

1
2

4. Pull down slightly to disengage the hooks. Then remove the stand.

11
5. Attach the mounting bracket to the VESA mounting holes at the rear of the
monitor. Then secure it with four (4) screws (M4 x 10 mm).
100 mm

100 mm
6. Follow the instructions that come with the wall mounting kit to mount the
monitor onto the wall.

12
Using the Security Slot
To help prevent the monitor from being stolen, use a security slot locking device to
secure the monitor to a fixed object.
Additionally, fastening the monitor to a wall or fixed object using a security cable
can help support the weight of the monitor in order to prevent the monitor from
falling over.
Below is an example of setting up a security slot locking device on a table.

13
 Making Connections
This section guides you on how to connect the monitor with other equipment.
Connecting to Power
1. Connect the power cord to the AC IN jack at the rear of the device.
2. Connect the power cord plug to a power outlet.

1 2

14
Connecting to External Devices
HDMI Connection
Connect one end of an HDMI cable to the HDMI port of your monitor. Then connect
the other end of the cable to the HDMI port of your computer.
NOTE: The monitor is equipped with two HDMI 2.0 ports.

1 2

15
DisplayPort Connection
Connect one end of a DisplayPort cable to the DisplayPort port. Then connect the
other end of the cable to the DisplayPort or mini DP port of your computer.
NOTE: To connect the monitor to the Thunderbolt port (v. 1&2) on your Mac,
connect the mini DP end of the “mini DP to DisplayPort cable” to the
Thunderbolt output of your Mac. Then connect the other end of the
cable to the DisplayPort port of the monitor.

16
USB Connection
Connect one end of a USB cable to a USB port of the monitor. Then connect the
other end of the cable to a USB port of your computer.
NOTE: The monitor supports three (3) types of USB ports. When making the
connection(s), observe the following guidelines:
• Two (2) USB Type-A ports: Connection for your Type A peripheral
device(s). (e.g. storage device).
ͫ NOTE: To activate the USB Type A port, ensure your computer is
also connected to the monitor’s USB Type B port.
• One (1) USB Type-B port: Connect the USB Type B male cable (square
with 2 cut corners) to this port, and then connect the other end of the
cable to the USB downstream port of your computer.
• One (1) USB Type-C port: Make sure your Type-C output device and
cable support video signal transmission.

Type-C

Type-C

17
Ethernet Connection
Connect one end of your LAN (RJ45) cable to the LAN (RJ45) port of the monitor.
Then connect the other end to your network.

Network

Next, you must connect your computer to the monitor by either:

• Type-C connection:

Type-C

Type-C

Or, by:
• HDMI and USB Upstream • DisplayPort and USB Upstream

in

18
 Using the Monitor
Adjusting the Viewing Angle
For optimal viewing, you can adjust the viewing angle using any of the following
methods:
Height Adjustment
Lower or raise the monitor to the desired height (0 to 130 mm).

NOTE: When adjusting, press down firmly along the adjustment track holding
the monitor with both hands on the side.

19
Tilt Angle Adjustment
Tilt the monitor forwards or backwards to the desired viewing angle (-6˚ to 21˚).

NOTE: When adjusting, support the stand firmly with one hand while tilting the
monitor forwards or backwards with the other hand.

20
Swivel Angle Adjustment
Swivel the monitor to the left or right for the desired viewing angle (60˚).

21
Turning the Monitor On/Off
1. Plug the power cord into a power outlet.
2. Press the Power button to turn on the monitor.
3. To turn the monitor off, press the Power button again.

NOTE: The monitor will still consume some power as long as the power cord
is connected to the power outlet. If the monitor is not being used for a
long period of time, please disconnect the power plug from the power
outlet.

22
Using the Control Panel Keys
Use the control panel keys to access the Quick Menu, activate Hot Keys, navigate
the On-Screen Display (OSD) Menu, and change the settings.

1 3 5
2 4
Quick Menu
Touch the 1/2/3/4 key to activate the Quick menu.
Standard Color

Contrast/Brightness

Input Select

Main Menu

Exit
Standard Color

Contrast/Brightness

Input Select

Main Menu
NOTE: Follow the key guide that appears on the bottom of the screen to select
the option or make adjustments.
Exit

Standard Color
Select one of the preset standard color settings.

sRGB

EBU

SMPTE-C

REC709

DICOM SIM

CAL 1

CAL 2

CAL 3

Custom

23
 Main Menu

Exit

Contrast/Brightness
Adjust the contrast or brightness level.
ard Color
Contrast
70
st/Brightness

Select Brightness
100
Menu

Input Select
Select the input source.

DisplayPort

HDMI 1
s
HDMI 2

TYPE C

Main Menu
Enter the On-Screen Display (OSD) Menu.
VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

DisplayPort
HDMI 1
HDMI 2
TYPE C
Auto Detect

3440 X 1440 @ 60Hz

Exit
Exit the Quick Menu.
NOTE: Use the 5 key to exit the Quick Menu.

24
Hot Keys
When the On-Screen Display (OSD) Menu is off, you can quickly access special
functions by using the Control Panel Keys.
Key Description
1 Press and hold the key for 5 seconds to select User mode. Then
select the desired User mode to activate.
User 1

User 2

User 3

Exit

2+3 Press and hold the keys to lock/unlock the OSD Menu.
When the menu appears on the screen, continue holding both keys
for 10 seconds to lock/unlock the OSD Menu.
OSD Lock/Unlock

Locking OSD

Press and hold for 10s

to lock OSD

If the OSD Menu is locked, the below message will appear on the
screen:
OSD Lock/Unlock

OSD Locked

25
Key Description
2+4 Press and hold the keys to lock/unlock the Power button.
When the menu appears on the screen, continue holding both keys
for 10 seconds to lock/unlock the Power button.
Power Lock/Unlock

Locking Power Button

Press and hold for 10s

to lock power

If the Power button is locked, the below message will appear on

the screen:
Power Lock/Unlock

Power Button Locked

3+5 Press the keys to display/hide the boot up screen when the device
is turned on.
Boot Up Screen On/Off

Off

Press to turn on

26
Key Description
5 Press the key to enable/disable the low blue light function.
Blue Light Filter

On

NOTE: Viewing computer screens for extended periods of time

may cause eye irritation and discomfort. To reduce these
effects, it is recommended to take periodic breaks from
viewing to allow the eyes to relax.

27
Configuring the Settings
General Operations
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

DisplayPort
HDMI 1
HDMI 2
TYPE C
Auto Detect

3440 X 1440 @ 60Hz

2. Press the 1 or 2 key to select the main menu. Then press the 3 key to enter the
selected menu.
VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

Volume 50
Mute
Audio Input
Sonic Mode
Audio Only

3440 X 1440 @ 60Hz

28
3. Press the 1 or 2 key to select the desired menu option. Then press the 3 key to
enter the sub-menu.
VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

Volume On
Mute Off
Audio Input
Sonic Mode
Audio Only

3440 X 1440 @ 60Hz

4. Press the 1 or 2 key to adjust/select the setting. Then press the 3 key to confirm.
VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

Volume On
Mute Off
Audio Input
Sonic Mode
Audio Only

3440 X 1440 @ 60Hz

NOTE: Certain menu option adjustments do not require the user to press the 3
key to confirm the selection. Follow the key guide that appears on the
bottom of the screen to select the option or make adjustments.

29
 VP3481 VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust Select Adjust

Volume On Volume 50
Mute Off Mute
Audio Input Audio Input
Sonic Mode Sonic Mode
Audio Only Audio Only

3440 X 1440 @ 60Hz 3440 X 1440 @ 60Hz

Key Guide Key Guide

5. Press the 4 key to return to the previous menu.
NOTE: To exit the OSD Menu, press the 5 key.

30
On-Screen Display (OSD) Menu Tree
Main Menu Sub-menu Menu Option
DisplayPort
HDMI 1
HDMI 2
Input Select
TYPE C
On
Auto Detect
Off
Volume (-/+, 0~100)
On
Mute
Off
Auto
DisplayPort
Audio Input HDMI 1
Audio Adjust HDMI 2
TYPE C
Standard
Sonic Mode Music
Theater
On
Audio Only
Off
Off
FPS 1
FPS 2
Game
RTS
ViewMode MOBA
Movie
Web
Text
MAC Ultra Clear (-/+, 0~10)

31
Main Menu Sub-menu Menu Option
Ultra Clear (-/+, 0~10)
Advanced- (-/+,
CAD/CAM Sharpness 0/25/50/75/100)
(-/+,
Advanced-Gamma
1.8/2.0/2.2/2.4/2.6)
Ultra Clear (-/+, 0~10)
Advanced- (-/+,
Designer Animation
Sharpness 0/25/50/75/100)
Black Stabilization (-/+, 0~10)
Ultra Clear (-/+, 0~10)
Advanced- (-/+,
Video Edit Sharpness 0/25/50/75/100)
(-/+,
Advanced-Gamma
1.8/2.0/2.2/2.4/2.6)
Ultra Clear (-/+, 0~10)
Advanced- (-/+,
Retro Sharpness 0/25/50/75/100)
(-/+,
Advanced-Gamma
1.8/2.0/2.2/2.4/2.6)
ViewMode Ultra Clear (-/+, 0~10)
Advanced- (-/+,
Sharpness 0/25/50/75/100)
Photo
(-/+,
Advanced-Gamma
1.8/2.0/2.2/2.4/2.6)
TruTone (-/+, 0~100)
Ultra Clear (-/+, 0~10)
Photographer Advanced- (-/+,
Sharpness 0/25/50/75/100)
Landscape
(-/+,
Advanced-Gamma
1.8/2.0/2.2/2.4/2.6)
TruTone (-/+, 0~100)
Ultra Clear (-/+, 0~10)
Advanced- (-/+,
Sharpness 0/25/50/75/100)
(-/+,
Portrait Advanced-Gamma
1.8/2.0/2.2/2.4/2.6)
TruTone (-/+, 0~100)
Skin Tone (-/+, 0~10)
Black Stabilization (-/+, 0~10)

32
Main Menu Sub-menu Menu Option
Advanced- (-/+,
ViewMode Photographer Monochrome Sharpness 0/25/50/75/100)
TruTone (-/+, 0~100)
Contrast/ Contrast (-/+, 0~100)
Brightness Brightness (-/+, 0~100)
Auto
RGB (Full Range)
Color Format RGB (Limited Range)
YUV (Full Range)
Color Adjust
YUV (Limited Range)
sRGB
EBU
Standard Color SMPTE-C
REC 709
DICOM SIM

33
Main Menu Sub-menu Menu Option
Panel Default
Bluish
Cool
Color Temperature
Native
Warm
User
Off
1.8
2.0
Gamma
2.2
2.4
2.6
Black Stabilization (-/+, 0~10)
(-/+,
Advanced DCR
0/25/50/75/100)
Red (-/+, 0~100)
Gain Green (-/+, 0~100)
Color Adjust Custom
Blue (-/+, 0~100)
Red (-/+, 0~100)
Offset Green (-/+, 0~100)
Blue (-/+, 0~100)
Red (-/+, 0~100)
Green (-/+, 0~100)
Blue (-/+, 0~100)
Hue
Cyan (-/+, 0~100)
Magenta (-/+, 0~100)
Yellow (-/+, 0~100)
Red (-/+, 0~100)
Green (-/+, 0~100)
Blue (-/+, 0~100)
Saturation
Cyan (-/+, 0~100)
Magenta (-/+, 0~100)
Yellow (-/+, 0~100)
Recall

34
Main Menu Sub-menu Menu Option
CAL 1
CAL 2
CAL 3
Color (-/+, 0/1/10/100/2
Color Adjust Remind Schedule
Calibration 00/500/1000/2000
Color Calibration Hour
/3000)
Notice
Counter [#####]
Hour
Recall
(-/+,
Sharpness
0/25/50/75/100)
1:1
4:3
Aspect Ratio 16:9
OAR
Full Screen
On
Overscan
Off
Off
Low Input Lag Advanced
Manual Ultra Fast
Image Adjust Standard
Response Time Advanced
Ultra Fast
Blue Light Filter (-/+, 0~100)
On
Uniformity
Off
On
Film Mode
Off
On
FreeSync
Off
On
HDR10
Off

35
Main Menu Sub-menu Menu Option
English
Français
Deutsch
Español
Italiano
Suomi
Русский
Language Select
Türkçe
日本語
한국어
繁體中文
简体中文
Česká
Svenska
Setup Menu Resolution On
Notice Off
Information
OSD Timeout (-/+, 5/15/30/60)
OSD On
Background Off
On
Power Indicator
Off
On
Auto Power Off
Off
30 Minutes
45 Minutes
Sleep 60 Minutes
120 Minutes
Off

36
Main Menu Sub-menu Menu Option
Off
DisplayPort
HDMI 1
Top-Left
HDMI 2
TYPE C
DisplayPort
HDMI 1
Top-Right
HDMI 2
TYPE C
Quad Windows
DisplayPort
HDMI 1
Bottom-Left
HDMI 2
TYPE C
DisplayPort
HDMI 1
Bottom-Right
HDMI 2
TYPE C
Setup Menu Multi-Picture DisplayPort
HDMI 1
Top Source
HDMI 2
TYPE C
PBP Top-Bottom DisplayPort
HDMI 1
Bottom Source
HDMI 2
TYPE C
Swap
DisplayPort
HDMI 1
Left Source
HDMI 2
TYPE C
PBP Left-Right DisplayPort
HDMI 1
Right Source
HDMI 2
TYPE C
Swap

37
Main Menu Sub-menu Menu Option
DisplayPort
HDMI 1
PIP Source Select
HDMI 2
TYPE C
PIP PIP H. Position
(-/+, 0~100)
PIP Position
PIP V. Position
(-/+, 0~100)
PIP Size (-/+, 0~100)
Swap
sRGB
EBU
SMPTE-C
REC 709
DICOM SIM
Native
CAL 1
CAL 2
Setup Menu Multi-Picture
CAL 3
Native
FPS 1
FPS 2
RTS
Dual Color
MOBA
Movie
Web
Text
MAC
CAD/CAM
Animation
Video Edit
Retro
Photo
Landscape
Portrait
Monochrome

38
Main Menu Sub-menu Menu Option
Standard
Optimize
Conserve
ECO Mode On
Energy Saving
Off
On
USB Charging
Off
DisplayPort 1.1
DisplayPort
DisplayPort 1.2
Setup Menu
On
HDMI 2.0
Off
On
DDC/CI
Off
User 1
User 2
Save As
User 3
Recall
All Recall

39
Menu Options
Input Select
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select Input Select. Then press the 3 key to enter the Input
Select menu.
VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

DisplayPort
HDMI 1
HDMI 2
TYPE C
Auto Detect

3440 X 1440 @ 60Hz

3. Press the 1 or 2 key to select the desired input source. Then press the 3 key to
confirm the selection.

40
Audio Adjust
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select Audio Adjust. Then press the 3 key to enter the
Audio Adjust menu.
VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

Volume
Mute
Audio Input
Sonic Mode
Audio Only

3440 X 1440 @ 60Hz

3. Press the 1 or 2 key to select the desired option. Then press the 3 key to enter its
sub-menu.
4. Press the 1 or 2 key to adjust/select the setting, and press the 3 key to confirm
the selection (if applicable).
Menu Option Description
Volume Adjust the volume level.
Mute Enable this option to temporarily turn off the sound.
Audio Input Select the audio input source.
Sonic Mode Choose from three playback style options.
Audio Only Enable audio only playback.
Off Disable the function.

41
ViewMode Menu
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select ViewMode. Then press the 3 key to enter the
ViewMode menu.
VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

Off
Game
Movie
Web
Text
MAC
Designer
Photographer

3440 X 1440 @ 60Hz

3. Press the 1 or 2 key to select the setting. Then press the 3 key to confirm the
selection.
Menu Option Description
Off Disable the function.
Game Select this option for playing games.
Movie Select this option for watching movies.
Web Select this option for surfing the web.
Text Select this option for text-based tasks.
MAC Select this option when connecting to Mac computers.
Designer Select this option for viewing graphic design files.
Photographer Select this option for viewing photo files.

42
Color Adjust Menu
NOTE: Some sub-menus may not be adjustable depending on the user’s custom
settings.
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select Color Adjust. Then press the 3 key to enter the
Color Adjust menu.
VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

Contrast/Brightness
Color Format
Standard Color
Custom
Color Calibration

3440 X 1440 @ 60Hz

3. Press the 1 or 2 key to select the menu option. Then press the 3 key to enter its
sub-menu.
4. Press the 1 or 2 key to select the setting. Then press the 3 key to confirm the
selection.
NOTE: Some sub-menu options may have another sub-menu. To enter the
respective sub-menu, press the 3 key. Follow the key guide that appears
on the bottom of the screen to select the option or make adjustments.
Menu Option Description
Contrast
Adjust the degree of difference between the lightest and
Contrast/ darkest parts of the picture and change the amount of black
Brightness and white in the image.
Brightness
Adjust the background black levels of the screen image.

43
Menu Option Description
The monitor can detect the input signal color format
automatically. You can manually change the color format
options to fit the correct color format range if the colors are
not displayed correctly.
• Auto: Automatically recognizes the color format and the
black and white levels.
• RGB (Full Range): The input signal color format is RGB
Color Format
and the black and white levels are full.
• RGB (Limited Range): The input signal color format is
RGB and the black and white levels are limited.
• YUV (Full Range): The input signal color format is YUV
and the black and white levels are full.
• YUV (Limited Range): The input signal color format is
YUV and the black and white levels are limited.
The monitor comes with several display industry color
standards. Each color mode can be selected for various
applications of the monitor.
• sRGB: Precise color gamut and gamma of sRGB standard.
• EBU: Precise color gamut and gamma of the European
Broadcasting Union standard.
Standard Color
• SMPTE-C: Precise color gamut and gamma of SMPTE-C
standard.
• REC 709: Precise color gamut and gamma of ITU-R Rec.
709 standard.
• DICOM SIM: Gamma curves are set to a DICOM
simulation.
Color Temperature
Select the color temperature setting.
• Panel Default: Use the panel default mode.
• Bluish: Set the color temperature to 9300K.
Custom • Cool: Set the color temperature to 7500K.
• Native: A default color temperature. Recommended for
general graphic design and regular use.
• Warm: Set the color temperature to 5000K.
• User: Custom user settings.

44
Menu Option Description
Gamma
Manually adjust the brightness level of the monitor’s
grayscale levels.
Black Stabilization
Provide heightened visibility and detail by brightening dark
scenes.
Advanced DCR
Automatically detects the image signal and intelligently
controls the backlight brightness and color, to improve on
the ability to make the black blacker in a dark scene, and
make the white whiter in a bright environment.
Gain
Adjust white temperature to customize your User Color
(can be saved in User Mode) or a specific color temperature
Custom and gain value (red, green, blue).
Offset
Adjust black levels for red, green, and blue.
The gain and offset functions allow users to control the
white balance for the upmost control when manipulating
contrast and dark scenes.
Hue
Adjust the tint of each color (red, green, blue, cyan,
magenta, and yellow).
Saturation
Adjust the color depth of each color (red, green, blue, cyan,
magenta, and yellow).
Recall
Restore the Custom related settings to default.

45
 Menu Option Description
Calibrate the monitor using the ViewSonic® Colorbration
application with specific color sensors.
• CAL 1: Display with the 1st user calibration mode.
• CAL 2: Display with the 2nd user calibration mode.
• CAL 3: Display with the 3rd user calibration mode.
• Color Calibration Notice: Configure the calibration notice
Color Calibration settings.
ͫ Remind Schedule Hour: Set the schedule for
calibration reminder message.
ͫ Counter [#####] Hour: Display the accumulated
time from the last calibration.
• Recall: Reset the Color Calibration related settings to
default.

46
Manual Image Adjust Menu
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select Manual Image Adjust. Then press the 3 key to enter
the Manual Image Adjust menu.
VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

Sharpness
Aspect Ratio
Overscan
Low Input Lag
Response Time
Blue Light Filter
Uniformity
Film Mode
FreeSync
HDR10

3440 X 1440 @ 60Hz

3. Press the 1 or 2 key to select the menu option. Then press the 3 key to enter its
sub-menu.
4. Press the 1 or 2 key to adjust/select the setting. Then press the 3 key to confirm
(if applicable).
Menu Option Description
Sharpness Adjust the picture quality.
Aspect Ratio Select the aspect ratio of the monitor.
Automatically enlarge the original picture horizontally and
Overscan
vertically to an equal aspect ratio that fills the screen.
Select the appropriate speed to decrease input to output
Low Input Lag
latency.
Adjusts the response time, creating smooth images without
Response Time
streaking, blurring, or ghosting.
Adjusts the filter that blocks high-energy blue light for a
Blue Light Filter
more comfortable viewing experience.
Compensate any luminance and color uniformity
Uniformity imbalances on the screen, such as dark spots, uneven
brightness, or illegible images on the screen.

47
Menu Option Description
Enhanced picture quality is used to smooth out frame
Film Mode transitions while watching video. Film mode is only
available for videos with a frame rate of 24fps.
Puts an end to choppy gameplay and broken frames with
FreeSync
fluid, artifact-free performance at virtually any framerate.
Reduce the overall contrast of a given scene so that detail
in the highlights and shadows can be seen. For more
HDR10
information, refer to the “HDR10 (High-Dynamic-Range)”
section on page 52.

48
Setup Menu
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select Setup Menu. Then press the 3 key to enter the
Setup Menu menu.
VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

Language Select
Resolution Notice
Information
OSD Timeout
OSD Background
Power Indicator
Auto Power Off
Sleep
Multi-Picture
ECO Mode
DisplayPort

3440 X 1440 @ 60Hz

3. Press the 1 or 2 key to select the menu option. Then press the 3 key to enter its
sub-menu.
4. Press the 1 or 2 key to adjust/select the setting. Then press the 3 key to confirm
(if applicable).
NOTE: Some sub-menu options may have another sub-menu. To enter the
respective sub-menu, press the 3 key. Follow the key guide that appears
on the bottom of the screen to select the option or make adjustments.

49
 Menu Option Description
Language Select Select an available language for the OSD Menu.
Enable this option to allow the system to inform users that
Resolution Notice the current viewing resolution is not the correct native
resolution.
Information Display the monitor information.
OSD Timeout Set the length of time the OSD Menu remains on screen.
Show/Hide the OSD background when the OSD Menu
OSD Background
appears on the screen.
Set the Power Indicator On or Off. If the setting is set to On,
Power Indicator the power indicator lights blue when the device is turned
on.
Enable this option to allow the monitor to automatically
Auto Power Off
turn off after a certain amount of time.
Set the amount of idle time before the monitor enters Sleep
Sleep
mode.

50
Menu Option Description
Off
Disable this function.
Quad Windows
Display four windows on a 2x2 split screen. User can specify
the input source for each screen. For more information,
refer to the “Quad Windows” section on page 57.
PBP Top-Bottom
Display two windows, a 1x1 split screen, side-by-side on the
top and bottom of the screen. User can specify the input
source for each screen. For more information, refer to the
“PBP (Picture-by-Picture)” section on page 59.
PBP Left-Right
Multi-Picture Display two windows, a 1x1 split screen, side-by-side on
the left and right of the screen. User can specify the input
source for each screen. For more information, refer to the
“PBP (Picture-by-Picture)” section on page 59.
PIP
Split the screen into two parts, a main window and an inset
window. User can specify the input source for each screen.
For more information, refer to the “PIP (Picture-in-Picture)”
section on page 61.
Dual Color
Display two different color settings in PIP or PBP mode. For
more information, refer to the “Dual Color” section on page
55.
Choose between various modes, based on power
ECO Mode
consumption.
DisplayPort Enable DisplayPort 1.1 or 1.2 support.
HDMI 2.0 Enable/Disable HDMI 2.0 support.
Enable this option to allow the monitor control via the
DDC/CI
graphics card.
Set the personalized OSD configurations for User 1/User 2/
Save As User 3. For more information, refer to “Hot Keys” on page
25.
All Recall Resets all settings to their default values.

51
 Advanced Features and Settings
This section describes advanced features of the monitor.
HDR10 (High-Dynamic-Range)
Reduces the overall contrast of a given scene so that detail in the highlights and
shadows can be seen.
NOTE: Ensure the HDR setting is turned on on your device first before enabling
the HDR10 on the monitor. For example, the HDR setting on Xbox One S
or PS4 Pro needs to be turned on first before enjoying your HDR10 video
content.

Xbox One S PS4 Pro

To enable the HDR10 function:
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select Manual Image Adjust. Then press the 3 key to enter
the Manual Image Adjust menu.
3. Press the 1 or 2 key to select HDR10. Then press the 3 key to enter its sub-menu.
4. Press the 1 or 2 key to select On. Then press the 3 key to confirm.
VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

Sharpness On
Aspect Ratio Off
Overscan
Low Input Lag
Response Time
Blue Light Filter
Uniformity
Film Mode
FreeSync
HDR10

3440 X 1440 @ 60Hz

52
KVM
The KVM function allows the user to control two computers connected to the same
monitor from a single keyboard and mouse.
NOTE: Only applicable in PBP (Picture-by-Picture) mode.

To connect the two computers to the monitor:

1. Connect one end of the USB Type C cable to the USB Type C port of the monitor.
Then connect the other end of the cable to the USB Type C port of the notebook.
2. Connect one end of a DisplayPort cable to the DisplayPort of the monitor. Then
connect the other end of the cable to the DisplayPort or mini DP of the computer.
3. Connect the USB Type B male cable (square with 2 cut corners) to the USB Type B
port of the monitor. Then connect the other end of the cable to the USB port of
the computer.

Type-C

Type-C

53
To enable PBP mode:
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select the Setup Menu menu. Then press the 3 key to
enter the menu.
3. Press the 1 or 2 key to select Multi-Picture. Then press the 3 key to enter its sub-
menu.
4. Press the 1 or 2 key to select PBP Left-Right. Then press the 3 key to enable PBP
mode.
VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

Language Select Off Left Source

Resolution Notice Quad Windows Right Source
Information PBP Top-Bottom Swap
OSD Timeout PBP Left-Right
OSD Background PIP
Power Indicator Dual Color
Auto Power Off
Sleep
Multi-Picture
ECO Mode
DisplayPort

3440 X 1440 @ 60Hz

To activate the KVM function:

1. Press and hold the 1 key for 1 second to activate the KVM function.
2. Then you will be able to switch the cursor between the two screens (left/right
window).

54
Dual Color
The monitor comes with a dual color engine to display two different color settings
in PIP (Picture-in-Picture) or PBP mode. You can set different color presets in both
windows (Main Window and Secondary Window).

Main Window Secondary Window

NOTE: To enable PIP or PBP mode, refer to the “Multi-Picture” section on page
56.
To configure Dual Color:
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select the Setup Menu menu. Then press the 3 key to
enter the menu.
3. Press the 1 or 2 key to select Multi-Picture. Then press the 3 key to enter its sub-
menu.
4. Press the 1 or 2 key to select Dual Color. Then press the 3 key to enter its sub-
menu.
5. Press the 1 or 2 key to select the desired color setting. Then press the 3 key to
confirm. VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

Language Select Off sRGB

Resolution Notice Quad Windows EBU
Information PBP Top-Bottom SMPTE-C
OSD Timeout PBP Left-Right REC709
OSD Background PIP DICOM SIM
Power Indicator Dual Color CAL 1
Auto Power Off CAL 2
Sleep CAL 3
Multi-Picture Native
ECO Mode FPS1
DisplayPort FPS2

3440 X 1440 @ 60Hz

55
Multi-Picture
Multi-Picture allows users to further customize their work space by allowing up to
four split windows from different inputs, displaying high resolution content with
different aspect ratios, without distortion from the original input sources.
To enable Multi-Picture mode:
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select the Setup Menu menu. Then press the 3 key to
enter the menu.
3. Press the 1 or 2 key to select Multi-Picture. Then press the 3 key to enter its sub-
menu.
4. Press the 1 or 2 key to select Quad Windows, PBP Top-Bottom, PBP Left-Right,
or PIP. Then press the 3 key to enter the selected mode.
VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

Language Select Off Top-Left

Resolution Notice Quad Windows Top-Right
Information PBP Top-Bottom Bottom-Left
OSD Timeout PBP Left-Right Bottom-Right
OSD Background PIP
Power Indicator Dual Color
Auto Power Off
Sleep
Multi-Picture
ECO Mode
DisplayPort

3440 X 1440 @ 60Hz

56
Quad Windows

Top-Left Window Top-Right Window

Bottom-Left Window Bottom-Right Window

To specify the input source for each window:

1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select the Setup Menu menu. Then press the 3 key to
enter the menu.
3. Press the 1 or 2 key to select Multi-Picture. Then press the 3 key to enter its sub-
menu.
4. Press the 1 or 2 key to select Quad Windows. Then press the 3 key to enter its
sub-menu.
5. Press the 1 or 2 key to select the window of which you want to change the input
source. Then press the 3 key.
VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

Language Select Off Top-Left

Resolution Notice Quad Windows Top-Right
Information PBP Top-Bottom Bottom-Left
OSD Timeout PBP Left-Right Bottom-Right
OSD Background PIP
Power Indicator Dual Color
Auto Power Off
Sleep
Multi-Picture
ECO Mode
DisplayPort

3440 X 1440 @ 60Hz

57
6. Press the 1 or 2 key to select the desired input source. Then press the 3 key to
confirm.
VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

Language Select Off Top-Left

Resolution Notice Quad Windows
Information PBP Top-Bottom DisplayPort
OSD Timeout PBP Left-Right HDMI 1
OSD Background PIP HDMI 2
Power Indicator Dual Color TYPE C
Auto Power Off
Sleep
Multi-Picture
ECO Mode
DisplayPort

3440 X 1440 @ 60Hz

58
PBP (Picture-by-Picture)

Top Window

Left Window Right Window

Bottom Window

PBP Top-Bottom PBP Left-Right

NOTE: To display full-sized images in the windows, please adjust the screen
resolution to 3840x1080 (for PBP Top-Bottom mode) or 1920 x2160 (PBP
Left-Right).

To configure PBP:
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select the Setup Menu menu. Then press the 3 key to
enter the menu.
3. Press the 1 or 2 key to select Multi-Picture. Then press the 3 key to enter its sub-
menu.
4. Press the 1 or 2 key to select PBP Top-Bottom or PBP Left-Right. Then press the 3
key to enter its sub-menu.
VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

Language Select Off Top Source

Resolution Notice Quad Windows Bottom Source
Information PBP Top-Bottom Swap
OSD Timeout PBP Left-Right
OSD Background PIP
Power Indicator Dual Color
Auto Power Off
Sleep
Multi-Picture
ECO Mode
DisplayPort

3440 X 1440 @ 60Hz

59
5. To change the input source, select the source location (Top Source/Bottom
Source or Left Source/Right Source) and press the 3 key.
6. Then press the 1 or 2 key to select the desired input source and press the 3 key to
confirm.
VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

Language Select Off Top Source

Resolution Notice Quad Windows
Information PBP Top-Bottom DisplayPort
OSD Timeout PBP Left-Right HDMI 1
OSD Background PIP HDMI 2
Power Indicator Dual Color TYPE C
Auto Power Off
Sleep
Multi-Picture
ECO Mode
DisplayPort

3440 X 1440 @ 60Hz

7. To swap the two windows, select Swap and press the 3 key to confirm.

60
PIP (Picture-in-Picture)

Main Window

Inset Window

To configure PIP:
1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.
2. Press the 1 or 2 key to select the Setup Menu menu. Then press the 3 key to
enter the menu.
3. Press the 1 or 2 key to select Multi-Picture. Then press the 3 key to enter its sub-
menu.
4. Press the 1 or 2 key to select PIP. Then press the 3 key to enter its sub-menu.
VP3481

Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu
Select Adjust

Language Select Off PIP Source Select

Resolution Notice Quad Windows PIP Position
Information PBP Top-Bottom PIP Size
OSD Timeout PBP Left-Right Swap
OSD Background PIP
Power Indicator Dual Color
Auto Power Off
Sleep
Multi-Picture
ECO Mode
DisplayPort

3440 X 1440 @ 60Hz

5. To change the input source for the Inset Window, select PIP Source Select and
press the 3 key. Then press the 1 or 2 key to select the desired input source and
press the 3 key to confirm.

61
6. To adjust the Inset Window position, select PIP Position and press the 3 key.
ͫ Press the 3 key to select PIP H.Position or PIP V.Position.
ͫ Press the 1 or 2 key to adjust the setting and press the 3 key to confirm.
7. To adjust the Inset Window size, select PIP Size and press the 3 key. Then press
the 1 or 2 key to adjust the setting.
8. To swap the two windows, select Swap and press the 3 key to confirm.

62
Colorbration+
To ensure long-term color accuracy, some specific models support the hardware
color calibration function. The Colorbration+ application installation file can be
found at: http://color.viewsonic.com/support/software/.
Standard monitor packing does not include the color sensor, which the
Colorbration+ application needs for the calibration process.
Compatible color sensors include:
• X-Rite i1 Display Pro
• X-Rite i1 Pro 2
• X-Rite i1 Studio
• Xrite Colormunki Photo
• Xrite Colormunki Design
• Datacolor Spyder 5
• Datacolor SpyderX series

63
Color Blindness Mode
Through the vDisplayManager software, this display supports two Color Blindness
modes:
• Color Filter • Simulation
Users who are color blind can activate the Color Filter feature to better see on-
screen details.

vDisplay Manager
VP2468 VP3881 VG2739 VG2765

Producvity Color Filter Colorblindess Color Filter

Filter
Eyes-Care Simulaon
Select a color filter to see elements on the screen
beer.
Colorblindness Inverted Grayscale
Grayscale
inverted

Red-green Red-green Blue-yellow

Video Conference

Introducon

Customized

Product Preview
Filter Correcon

Learn more Select a color filter to see elements on the screen

beer.

Red-green Red-green Blue-yellow

Contrast: channel 1 50%

Contrast: channel 2 80%

Select a color filter to see elements on the screen

beer.

Copyright © ViewSonic Corpaon 2000-2017. All Rights Reserved.

Designers can activate the Simulation feature to review their designs and verify they
look color blind friendly.

vDisplay Manager
VP2468 VP3881 VG2739 VG2765

Producvity Color Filter Colorblindess Simulaon

Eyes-Care Simulaon
This mode allows you to simulate different colors
from colorblinder perspecve. Please select the
Colorblindness custom mode you would like to save to and choose
the mode from the opons below.

Video Conference

Introducon

Customized

Product Preview Protanopia mode Deuteranopia mode

Learn more

Tritanopia mode Grayscale mode

Note: Colorblindness mode seng will be saved to

Cal 1, 2, or 3. The simulaon will then show on your
extend screen.

Copyright © ViewSonic Corpaon 2000-2017. All Rights Reserved.

NOTE: The vDisplayManager software can be downloaded at:

https://color.viewsonic.com/support/software/

64
Firmware Update
For the best display performance and to resolve any known issues, it is best to keep
your monitor updated with the latest firmware version. With the supplied USB
cable and the vDisplayManager application, you can easily update your monitor’s
firmware.
To update the firmware:
1. Download and install the vDisplayManager application: https://color.viewsonic.
com/support/software/.
2. Connect the USB Type B male cable (square with 2 cut corners) to the USB Type B
port of your monitor. Then connect the other end of the cable to the USB port of
the computer.

3. Launch vDisplayManager. Select the Advanced tab in the side menu.

4. Click Update to check for any updates to your monitor’s firmware.
5. Wait until the update process is complete (if applicable).
NOTE: Any interruptions during the firmware update process may permanently
damage your monitor. Do not disconnect the USB cable or turn off your
PC and monitor.

65
 Appendix
Specifications
Item Category Specifications
VA Type, a-si TFT LCD,
Type Active Matrix WQHD+ 3440 x 1440,
0.23175 mm x 0.23175 mm pixel pitch
LCD Display Size 86.4 cm, 34"
Color Filter RGB vertical stripe
Glass Surface Anti-Glare type, 3H hard coating
TMDS digital (100 Ω)
HDMI (v. 2.0): fh:15-135 Khz, fv:24-100 Hz
Input Signal Video Sync
DisplayPort (v. 1.2a): fh:15-135 Khz, fv:24-100 Hz
Type C: fh:15-135 Khz, fv:24-100 Hz
PC up to 3440 x 1440
Compatibility Macintosh up to 3440 x 1440
Recommended 3440 x 1440 @ 60Hz

66
 Item Category Specifications
• 3440 x 1440 @ 24, 25, 30, 50, 60, 100Hz
• 2560 x 1440 @ 60Hz
• 2560 x 1080 @ 24, 25, 30, 50, 60Hz
• 2048 x 1152 @ 60Hz
• 1920 x 1600 @ 60Hz
• 1920 x 1440 @ 60Hz
• 1920 x 1200 @ 60Hz
• 1920 x 1080 @ 24, 25, 30, 50, 60Hz
• 1680 x 1050 @ 60Hz
• 1600 x 1200 @ 60Hz
• 1600 x 900 @ 60Hz
• 1400 x 1050 @ 60, 75Hz
• 1400 x 900 @ 60, 75Hz
• 1366 x 768 @ 60Hz
• 1360 x 768 @ 60Hz
Resolution¹ Supported • 1280 x 1024 @ 50, 60, 75Hz
• 1280 x 960 @ 50, 60, 75Hz
• 1280 x 800 @ 60Hz
• 1280 x 768 @ 50, 60Hz
• 1280 x 720 @ 24, 25, 30, 50, 60Hz
• 1152 x 900 @ 67Hz
• 1152 x 864 @ 75Hz
• 1024 x 768 @ 50, 60, 70, 72Hz
• 848 x 480 @ 60Hz
• 800 x 600 @ 56, 60, 72Hz
• 720 x 576 @ 50Hz
• 720 x 480 @ 60Hz
• 720 x 400 @ 70Hz
• 640 x 480 @ 50, 60, 67, 72Hz
• 640 x 400 @ 60, 70Hz
• 640 x 350 @ 70Hz
Power Adapter² Input Voltage AC 100-240V, 50/60Hz (auto switch)
Display Area Full Scan (H x V) 797.22 x 333.72 mm (31.39” x 13.14”)
Temperature 0° C to 40° C (32° F to 104° F)
Operating
Humidity 20% to 90% (non-condensing)
conditions
Altitude 16,404 feet (4.9 km)

67
 Item Category Specifications
Temperature -20° C to 60° C (-4° F to 140° F)
Storage
Humidity 5% to 90% (non-condensing)
conditions
Altitude 40,000 feet (12.1 km)
Physical 809.20 x 539.23 x 243.35 mm
Dimensions
(W x H x D) (31.86” x 21.23” x 9.58”)
Wall Mount Dimensions 100 x 100 mm
Weight Physical 11.16 kg (24.6 lbs)
33.6W (Typical) without USB cable
Power saving On³
49.5W (Typical) with USB cable
modes
Off < 0.3W

¹ Do not set the graphics card in your computer to exceed these timing modes; doing so may result in
permanent damage to the display.
² Please use the power adapter from ViewSonic® or an authorized source only.
³ The test condition follows EEI standards.

68
Glossary
This section describes the standard glossary of terms used in all LCD display models.
All terms are listed in alphabetical order.
NOTE: Some terms may not be applicable to your monitor.

A Advanced DCR
Advanced DCR technology automatically detects the image signal and
intelligently controls the backlight brightness and color to improve on the
ability to make the black blacker in a dark scene, and make the white whiter
in a bright environment.
All Recall
Returns the adjustments back to factory settings if the display is operating in
a factory Preset Timing Mode listed in the Specifications of this manual.
NOTE: (Exception) This control does not affect changes made with the
“Language Select” or “Power Lock setting”.
Audio Adjust
Adjusts the volume, mutes the sound, or toggles between inputs if you have
more than one source.
Auto Detect
If the current input source has no signal, the monitor will automatically
switch to the next input option. This function, on some models, is disabled
by default.

B Black Stabilization
ViewSonic’s Black Stabilization provides heightened visibility and detail by
brightening dark scenes.
Blue Light Filter
Adjusts the filter that blocks high-energy blue light for a more comfortable
viewing experience.
Brightness
Adjusts background black levels of the screen image.

69
C Color Adjust
Provides several color adjustment modes to help adjust the color settings to
fit the user’s needs.
Color Format
The monitor can detect the input signal color range automatically. You can
manually change the color range options to fit the correct color range if the
colors are not displayed correctly.
Color Space
Allows users to choose which color space they would like to use for monitor
color output (RGB, YUV).
Color Temperature
Allows users to select specific color temperature settings to further
customize their viewing experience.
Panel Default Panel Original Status
Panel Default Panel’s default mode.
Bluish Set the color temperature to 9300K.
Cool Set the color temperature to 7500K.
Native Default color temperature. Recommended for general use.
Warm Set the color temperature to 5000K.
User Custom user settings.
Contrast
Adjusts the difference between the image background (black level) and the
foreground (white level).

F FreeSync
FreeSync technology puts an end to choppy gameplay and broken frames
with fluid, artifact-free performance at virtually any frame rate.

G Game Mode
Integrating a gaming-oriented OSD design including pre-calibrated FPS,
RTS, and MOBA gaming settings. Each mode is functionally customized
with in-game testing and adjustments made for the best blend of color and
technology.
Gamma
Allows users to manually adjust the brightness level of the monitor’s
grayscale levels.

70
H HDR10 (High-Dynamic-Range)
Reduces the overall contrast of a given scene so that detail in the highlights
and shadows can be seen.
NOTE: Only available on HDR10 video content.
Hue
Adjusts the tint of each color (red, green, blue, cyan, magenta, and yellow).

I Information
Displays the timing mode (video signal input) coming from the graphics
card in the computer, the LCD model number, the serial number, and
the ViewSonic® website URL. See your graphics cards’s user guide for
instructions on changing the resolution and refresh rate (vertical frequency).
NOTE: VESA 1024 x 768 @ 60Hz, for example, means that the resolution
is 1024 x 768 and the refresh rate is 60Hz.
Input Select
Toggles between the various input options that are available for the
monitor.

L Low Input Lag

ViewSonic® offers low input lag, utilizing a monitor process reducer, which
decreases signal latency. Under the “Low Input Lag” sub-menu, you can
select the appropriate speed for your desired use from the options.

71
M Manual Image Adjust
Displays the “Manual Image Adjust” menu. You can manually set a variety of
image quality adjustments.
Memory Recall
Returns the adjustments back to factory settings if the display is operating in
a factory preset timing mode listed in the “Specifications” of this manual.
NOTE:
• (Exception) This control does not affect changes made in the
“Language Select” or “Power Lock” setting.
• Memory Recall is the default as-shipped display configuration and
settings. Memory Recall is the setting in which the product qualifies
for ENERGY STAR®. Any changes to default as-shipped display
configuration and settings would change the energy consumption,
and may increase energy consumption beyond the limits required
for ENERGY STAR® qualification, as applicable. ENERGY STAR® is a
set of power-saving guidelines issued by the U.S. Environmental
Protection Agency (EPA). ENERGY STAR® is a joint program of the
U.S. Environmental Protection Agency
and the U.S. Department of Energy helping us all save
money and protect the environment through energy
efficient products and practices.

O Overscan
Refers to a cropped image on your monitor’s screen. A setting on your
monitor zooms in on movie content, so that you cannot see the outermost
edges of the film.

P PIP (Picture-in-Picture)
Split the screen into two parts, a main window and an inset window. The
user can specify the input source for each screen.
PIP Swap
This exchanges the main-picture source with the sub-picture source.

72
R Recall
Resets the ViewMode monitor settings.
Resolution Notice
The notice tells users that the current viewing resolution is not the correct
native resolution. This notice will appear in the display settings window
when setting up the display resolution.
Response Time
Creates smooth images without streaking, blurring, or ghosting. A low
response time is perfect for the most graphic-intense gaming, and provides
amazing visual quality while watching sports or action movies.

S Saturation
Adjusts the color depth of each color (red, green, blue, cyan, magenta, and
yellow).
Setup Menu
Adjusts On-Screen Display (OSD) Menu settings. Many of these settings can
activate on-screen display notifications so users do not have to reopen the
menu.
Sharpness
Adjusts the picture quality of the monitor.

V ViewMode
ViewSonic’s unique ViewMode feature offers “Game”, “Movie”, “Web”,
“Text”, “MAC”, and “Mono” presets. These presets are specifically designed
to deliver an optimized viewing experience for different screen applications.

Y YUV Color Space

YUV color space is used for color image and video processing; taking into
account properties of the human eye that allow for reduced bandwidth of
chroma components without perceptual distortion.

73
Troubleshooting
This section describes some common problems that you may experience when
using the monitor.
Problem or Issue Possible Solutions
• Make sure you have turned on the monitor by
pressing the Power button.
• Make sure the power cord is properly and securely
No power
connected to the monitor and power outlet.
• Plug another electrical device into the power outlet
to verify that the outlet is supplying power.
• Make sure the video cable connecting the
Power is On, but no monitor to the computer is properly and securely
image appears on connected.
screen • Adjust the brightness and contrast settings.
• Make sure the correct input source is selected.
• If any colors (red, green, or blue) are missing,
check the video cable to make sure it is properly
Wrong or abnormal and securely connected. Loose or broken pins
colors in the cable connector could cause an improper
connection.
• Connect the monitor to another computer.
• Adjust brightness and contrast settings via the OSD
Screen image is too
Menu.
light or dark
• Reset the monitor to factory settings.
• Make sure the correct input source is selected.
• Check for bent or broken pins in the video cable
Screen image cuts in connector.
and out • Make sure the video cable connecting the
monitor to the computer is properly and securely
connected.
• Adjust the resolution to the correct Aspect Ratio.
Screen image is blurred
• Reset the monitor to factory settings.
• Adjust the horizontal and vertical controls via the
The screen isn’t OSD Menu.
centered correctly • Check the Aspect Ratio.
• Reset the monitor to factory settings.
The screen appears
• Make sure the “Blue Light Filter” is Off.
yellow

74
 Problem or Issue Possible Solutions
The OSD Menu • Check whether the OSD Menu is locked. If yes,
does not appear press and hold the 2 and 3 key for 10 seconds.
on the screen/the • Turn off the monitor, unplug the power cord, plug it
OSD controls are back in, and then turn on the monitor.
inaccessible • Reset the monitor to factory settings.
Control panel keys do • Press only one key at a time.
not work • Restart the computer.
Some menus aren’t • Adjust the ViewMode or the input source.
selectable in the OSD • Reset the monitor to factory settings.
• If using ear-/headphones, ensure the mini stereo
jack is connected.
No audio output
• Make sure the volume is not muted, nor set to 0.
• Check the Audio Input setting.
• Make sure there are no obstructions near or on the
The monitor will not monitor, and that there is adequate spacing.
adjust • For more information, see “Adjusting the Viewing
Angle”.
• Make sure the USB cable is connected properly.
USB devices connected
• Try changing to another USB port (if applicable).
to the monitor do not
• Some USB devices require a higher electric current;
work
connect the device directly to the computer.
• Make sure the Power is On
The external device • Adjust brightness and contrast via the OSD Menu.
is connected, but no • Check the connecting cable and make sure it
image appears on the is properly and securely connected. Loose or
screen broken pins in the cable connector could cause an
improper connection.

75
Maintenance
General Precautions
• Make sure the monitor is turned off and the power cable is unplugged from the
power outlet.
• Never spray or pour any liquid directly onto the screen or case.
• Handle the monitor with care, as a darker-colored monitor, if scuffed, may show
marks more clearly than a lighter-colored monitor.

Cleaning the Screen

• Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other
particles.
• If the screen is still not clean, apply a small amount of non-ammonia, non-
alcohol based glass cleaner onto a clean, soft, lint-free cloth; then wipe the
screen.
Cleaning the Case
• Use a soft, dry cloth.
• If the case is still not clean, apply a small amount of non-ammonia, non-alcohol
based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe
the surface.

Disclaimer
• ViewSonic® does not recommend the use of any ammonia or alcohol-based
cleaners on the display screen or case. Some chemical cleaners have been
reported to damage the screen and/or case of the monitor.
• ViewSonic® will not be liable for damage resulting from use of any ammonia or
alcohol-based cleaners.

76
Product Upgradeability and Repairability
The following is a list of hardware features available
for at least 5 years after the sale of the product. Upgradable Repairable Replaceable
Main Processor(s) or SOC No No Yes
Memory N/A N/A N/A
HDD N/A N/A N/A
Wireless Networking Capability N/A N/A N/A
Graphics Card N/A N/A N/A
Rechargeable Battery N/A N/A N/A
Fan Assembly N/A N/A N/A
Camera N/A N/A N/A
Fingerprint Reader N/A N/A N/A
Display Assembly No No Yes
Keyboard N/A N/A N/A
Internal Power Supply No No Yes

NOTE: *N/A = Not applicable for the product.

77
 Regulatory and Service Information
Compliance Information
This section addresses all connected requirements and statements regarding
regulations. Confirmed corresponding applications shall refer to nameplate labels
and relevant markings on the unit.
FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation. This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy, and if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved
by the party responsible for compliance could void your authority to operate the
equipment.

Industry Canada Statement

CAN ICES-003(B) / NMB-003(B)

CE Conformity for European Countries

The device complies with the EMC Directive 2014/30/EU and Low Voltage
Directive 2014/35/EU.

78
The following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical
and Electronic Equipment Directive 2012/19/EU (WEEE). The mark
indicates the requirement NOT to dispose of the equipment as unsorted
municipal waste, but use the return and collection systems according to
local law.
Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive
2011/65/EU of the European Parliament and the Council on restriction of the use
of certain hazardous substances in electrical and electronic equipment (RoHS2
Directive) and is deemed to comply with the maximum concentration values issued
by the European Technical Adaptation Committee (TAC) as shown below:

Substance Proposed Maximum Actual Concentration

Concentration
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr6⁺) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers
0.1% < 0.1%
(PBDE)
Bis (2-ethylhexyl) phthalate
0.1% < 0.1%
(DEHP)
Butyl benzyl phthalate (BBP) 0.1% < 0.1%
Dibutyl phthalate (DBP) 0.1% < 0.1%
Diisobutyl phthalate (DIBP) 0.1% < 0.1%
Certain components of products as stated above are exempted under the Annex
III of the RoHS2 Directives as noted below. Examples of exempted components
are:
• Mercury in cold cathode fluorescent lamps and external electrode fluorescent
lamps (CCFL and EEFL) for special purposes not exceeding (per lamp):
ͫ Short length (≦ 500 mm): maximum 3.5 mg per lamp.
ͫ Medium length (> 500 mm and ≦ 1,500 mm): maximum 5 mg per lamp.
ͫ Long length (> 1,500 mm): maximum 13 mg per lamp.
• Lead in glass of cathode ray tubes.
• Lead in glass of fluorescent tubes not exceeding 0.2% by weight.
• Lead as an alloying element in aluminum containing up to 0.4% lead by weight.
• Copper alloy containing up to 4% lead by weight.

79
• Lead in high melting temperature type solders (i.e. lead-based alloys containing
85% by weight or more lead).
• Electrical and electronic components containing lead in a glass or ceramic other
than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or
ceramic matrix compound.
Indian Restriction of Hazardous Substances
Restriction on Hazardous Substances statement (India). This product complies
with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent
chromium, polybrominated biphenyls or polybrominated diphenyl ethers in
concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for
the exemptions set in Schedule 2 of the Rule.

Product Disposal at End of Product Life

ViewSonic® respects the environment and is committed to working and living
green. Thank you for being part of Smarter, Greener Computing. Please visit the
ViewSonic® website to learn more.

USA & Canada:

https://www.viewsonic.com/us/go-green-with-viewsonic
Europe:
https://www.viewsonic.com/eu/go-green-with-viewsonic
Taiwan:
https://recycle.moenv.gov.tw/

For EU users, please contact us for any safety/accident issue experienced with this
product:
ViewSonic Europe Limited
Haaksbergweg 75
1101 BR Amsterdam
Netherlands
+31 (0) 650608655
EPREL@viewsoniceurope.com
https://www.viewsonic.com/eu/

80
A Pantone® Validated Monitor
Pantone means color and provides a universal language of color that enables color-
critical decisions through every stage of the workflow for designers, producers,
brands. The ViewSonic ColorPro VP68a Series is PANTONE Validated. It’s out of box
color accuracy has been verified and factory tuned with a series of ViewSonic color
tests. In addition, a sample of this model series has been evaluated by Pantone and
meets the requirements of PANTONE Validated as tested in the simulation of the
full range of 2,161 colors of the PANTONE Formula Guide Coated.
The ViewSonic ColorPro VP81a Series lets you design with confidence.
NOTE: PANTONE® Colors generated may not match PANTONE-identified standards. Consult current PANTONE
Publications for accurate color. PANTONE® and other Pantone trademarks are the property of Pantone LLC. ©
Pantone LLC, 2020.

Variables
There are many variables in the reproduction process of colors generated by the
VP3481a display, any one of which may affect the quality of the PANTONE Color
simulation, including:
• Display devices
• Hardware device settings
• Graphics card used
• Backlight panel settings
• Selected resolution
• Operating system
• Selected refresh rate
• Calibration method
• Other display settings
For optimal results, we recommend that the following setting be used:
• sRGB mode

81
Copyright Information
Copyright© ViewSonic® Corporation, 2020. All rights reserved.

Macintosh and Power Macintosh are registered trademarks of Apple Inc.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft
Corporation in the United States and other countries.

ViewSonic® and the three birds logo are registered trademarks of ViewSonic®
Corporation.

VESA is a registered trademark of the Video Electronics Standards Association.

DPMS, DisplayPort, and DDC are trademarks of VESA.

ENERGY STAR® is a registered trademark of the U.S. Environmental Protection

Agency (EPA).

As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this

product meets the ENERGY STAR® guidelines for energy efficiency.

Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial

errors or omissions contained herein; nor for incidental or consequential damages
resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic® Corporation

reserves the right to change product specifications without notice. Information in
this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means,

for any purpose without prior written permission from ViewSonic® Corporation.

VP3481a_UG_ENG_1b_20240402

82
Customer Service
For technical support or product service, see the table below or contact your
reseller.
NOTE: You will need the product’s serial number.
Country/ Region Website Country/ Region Website
Asia Pacific & Africa
Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/

中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/

Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/

Indonesia www.viewsonic.com/id/ Israel www.viewsonic.com/il/

日本 (Japan) www.viewsonic.com/jp/ Korea www.viewsonic.com/kr/

Malaysia www.viewsonic.com/my/ Middle East www.viewsonic.com/me/

Myanmar www.viewsonic.com/mm/ Nepal www.viewsonic.com/np/

New Zealand www.viewsonic.com/nz/ Pakistan www.viewsonic.com/pk/

Philippines www.viewsonic.com/ph/ Singapore www.viewsonic.com/sg/

臺灣 (Taiwan) www.viewsonic.com/tw/ ประเทศไทย www.viewsonic.com/th/

Việt Nam www.viewsonic.com/vn/ South Africa & Mauritius www.viewsonic.com/za/

Americas
United States www.viewsonic.com/us Canada www.viewsonic.com/us

Latin America www.viewsonic.com/la

Europe
Europe www.viewsonic.com/eu/ France www.viewsonic.com/fr/

Deutschland www.viewsonic.com/de/ Қазақстан www.viewsonic.com/kz/

Россия www.viewsonic.com/ru/ España www.viewsonic.com/es/

Türkiye www.viewsonic.com/tr/ Україна www.viewsonic.com/ua/

United Kingdom www.viewsonic.com/uk/

83
 Limited Warranty
ViewSonic® Display

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and
workmanship during the warranty period. If a product proves to be defective
in material or workmanship during the warranty period, ViewSonic® will, at its
sole option, and as your sole remedy, repair or replace the product with a similar
product. Replacement Product or parts may include remanufactured or refurbished
parts or components. The repair or replacement unit or parts or components will
be covered by the balance of the time remaining on the customer’s original limited
warranty and the warranty period will not be extended. ViewSonic® provides
no warranty for any third-party software whether included with the product or
installed by the customer, installation of any unauthorized hardware parts or
components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes
and does not cover” section).

How long the warranty is effective:

ViewSonic® displays are warranted for between 1 and 3 years, depending on your
country of purchase, for all parts including the light source and for all labor from
the date of the first consumer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

• Any product on which the serial number has been defaced, modified, or
removed.
• Damage, deterioration, or malfunction resulting from:
ͫ Accident, misuse, neglect, fire, water, lightning, or other acts of nature,
unauthorized product modification, or failure to follow instructions supplied
with the product.
ͫ Repair or attempted repair by anyone not authorized by ViewSonic®.
ͫ Damage to or loss of any programs, data, or removable storage media.
ͫ Normal wear and tear.
ͫ Removal or installation of the product.
• Software or data loss occurring during repair or replacement.
• Any damage of the product due to shipment.

84
• Causes external to the product, such as electric power fluctuations or failure.
• Use of supplies or parts not meeting ViewSonic’s specifications.
• Failure of owner to perform periodic product maintenance as stated in the User
Guide.
• Any other cause which does not relate to a product defect.
• Damage caused by static (non-moving) images displayed for lengthy periods of
time (also referred to as image burn-in).
• Software - Any third-party software included with the product or installed by the
customer.
• Hardware/Accessories/Parts/Components – Installation of any unauthorized
hardware, accessories, consumable parts or components (e.g. Projector Lamps).
• Damage to, or abuse of, the coating on the surface of the display through
inappropriate cleaning as described in the product User Guide.
• Removal, installation, and set-up service charges, including wall-mounting of the
product.

How to get service:

• For information about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the “Customer Service” page). You will need
to provide your product’s serial number.
• To obtain warranty service, you will be required to provide: (a) the original dated
sales slip, (b) your name, (c) your address, (d) a description of the problem, and
(e) the serial number of the product.
• Take or ship the product, freight prepaid, in the original container to an
authorized ViewSonic® service center or ViewSonic®.
• For additional information or the name of the nearest ViewSonic® service center,
contact ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description
contained herein including the implied warranty of merchantability and fitness for a
particular purpose.

85
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product.
ViewSonic® shall not be liable for:
• Damage to other property caused by any defects in the product, damages
based upon inconvenience, loss of use of the product, loss of time, loss of
profits, loss of business opportunity, loss of goodwill, interference with business
relationships, or other commercial loss, even if advised of the possibility of such
damages.
• Any other damages, whether incidental, consequential or otherwise.
• Any claim against the customer by any other party.
• Repair or attempted repair by anyone not authorized by ViewSonic®.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state. Some states do not allow limitations on implied
warranties and/or do not allow the exclusion of incidental or consequential
damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic® products sold outside of the
U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer.
The warranty period for this product in mainland China (Hong Kong, Macao,
and Taiwan Excluded) is subject to the terms and conditions of the Maintenance
Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found at:
http://www.viewsonic.com/eu/ under “Support/Warranty Information”.

Display Warranty Term Template In UG

VSC_TEMP_2007

86
 Mexico Limited Warranty
ViewSonic® Display

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and
workmanship, under normal use, during the warranty period. If a product
proves to be defective in material or workmanship during the warranty period,
ViewSonic® will, at its sole option, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or
components & accessories.

How long the warranty is effective:

ViewSonic® LCD displays are warranted for between 1 and 3 years, depending on
your country of purchase, for all parts including the light source and for all labour
from the date of the first consumer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

• Any product on which the serial number has been defaced, modified or
removed.
• Damage, deterioration, or malfunction resulting from:
ͫ Accident, misuse, neglect, fire, water, lightning, or other acts of nature,
unauthorized product modification, unauthorized attempted repair, or
failure to follow instructions supplied with the product.
ͫ Causes external to the product, such as electrical power fluctuations or
failure.
ͫ Use of supplies or parts not meeting ViewSonic®’s specifications.
ͫ Normal wear and tear.
ͫ Any other cause which does not relate to a product defect.
• Any product exhibiting a condition commonly known as “image burn-in” which
results when a static image is displayed on the product for an extended period of
time.
• Removal, installation, insurance, and set-up service charges.

87
How to get service:
For information about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the attached “Customer Service” page). You
will need to provide your product’s serial number, so please record the product
information in the space provided below on your purchase for your future use.
Please retain your receipt of proof of purchase to support your warranty claim.
For Your Records
Product Name: Model Number:

Document Number: Serial Number:

Purchase Date: Extended Warranty Purchase? (Y/N)

If so, what date does warranty expire?

• To obtain warranty service, you will be required to provide (a) the original dated
sales slip, (b) your name, (c) your address, (d) a description of the problem, and
(e) the serial number of the product.
• Take or ship the product, in the original container packaging, to an authorized
ViewSonic® service center.
• Round trip transportation costs for in-warranty products will be paid by
ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description
contained herein including the implied warranty of merchantability and fitness for a
particular purpose.

Exclusion of damages:
ViewSonic®’s liability is limited to the cost of repair or replacement of the product.
ViewSonic® shall not be liable for:
• Damage to other property caused by any defects in the product, damages
based upon inconvenience, loss of use of the product, loss of time, loss of
profits, loss of business opportunity, loss of goodwill, interference with business
relationships, or other commercial loss, even if advised of the possibility of such
damages.
• Any other damages, whether incidental, consequential or otherwise.
• Any claim against the customer by any other party.
• Repair or attempted repair by anyone not authorized by ViewSonic®.

88
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo: Villahermosa:
Distribuciones y Servicios Computacionales SA de CV. Compumantenimietnos Garantizados, S.A. de C.V.
Calle Juarez 284 local 2 AV. GREGORIO MENDEZ #1504
Col. Bugambilias C.P: 83140 COL, FLORIDA C.P. 86040
Tel: 01-66-22-14-9005 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: disc2@hmo.megared.net.mx E-Mail: compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz): Veracruz, Ver.:
RENTA Y DATOS, S.A. DE C.V. Domicilio: CONEXION Y DESARROLLO, S.A DE C.V. Av.
29 SUR 721 COL. LA PAZ Americas # 419
72160 PUEBLA, PUE. ENTRE PINZÓN Y ALVARADO
Tel: 01(52).222.891.55.77 CON 10 LINEAS Fracc. Reforma C.P. 91919
E-Mail: datos@puebla.megared.net.mx Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx
Chihuahua: Cuernavaca:
Soluciones Globales en Computación Compusupport de Cuernavaca SA de CV
C. Magisterio # 3321 Col. Magisterial Francisco Leyva # 178 Col. Miguel Hidalgo
Chihuahua, Chih. C.P. 62040, Cuernavaca Morelos
Tel: 4136954 Tel: 01 777 3180579 / 01 777 3124014
E-Mail: Cefeo@soluglobales.com E-Mail: aquevedo@compusupportcva.com
Distrito Federal: Guadalajara, Jal.:
QPLUS, S.A. de C.V. SERVICRECE, S.A. de C.V.
Av. Coyoacán 931 Av. Niños Héroes # 2281
Col. Del Valle 03100, México, D.F. Col. Arcos Sur, Sector Juárez
Tel: 01(52)55-50-00-27-35 44170, Guadalajara, Jalisco
E-Mail : gacosta@qplus.com.mx Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com
Guerrero Acapulco: Monterrey:
GS Computación (Grupo Sesicomp) Global Product Services
Progreso #6-A, Colo Centro Mar Caribe # 1987, Esquina con Golfo Pérsico
39300 Acapulco, Guerrero Fracc. Bernardo Reyes, CP 64280
Tel: 744-48-32627 Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx
MERIDA: Oaxaca, Oax.:
ELECTROSER CENTRO DE DISTRIBUCION Y
Av Reforma No. 403Gx39 y 41 SERVICIO, S.A. de C.V.
Mérida, Yucatán, México CP97000 Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: (52) 999-925-1916 Tel: 01(52)95-15-15-22-22
E-Mail: rrrb@sureste.com Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com
Tijuana: FOR USA SUPPORT:
STD ViewSonic® Corporation
Av Ferrocarril Sonora #3780 L-C 381 Brea Canyon Road, Walnut, CA. 91789 USA
Col 20 de Noviembr Tel: 800-688-6688
Tijuana, Mexico E-Mail: http://www.viewsonic.com

LCD Mexico Warranty Term Template In UG

VSC_TEMP_2008

89
Process Color C0 M91 Y72 K24

Process Color C0 M0 Y0 K100

Process Color C0 M91 Y72 K24

Spot Color Pantone Black C

Spot Color Pantone 187 C