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Communication Skills - II: Answer (D)

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0% found this document useful (0 votes)
74 views47 pages

Communication Skills - II: Answer (D)

Uploaded by

mepratibha7
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Communication Skills - II

1. Which of the following is NOT an element of communication within the communication process
cycle?
A) Channel
B) Receiver
C) Sender
D) Time
Answer (D)

2. You need to apply for leave at work? Which method of communication will you use?
A) e-mail
B) Poster
C) Newsletter
D) Blog
Answer (A)

3. By which action can senders send their messages?


A) Gestures
B) Speaking
C) Reading
D) Writing
Answer (C)

4. Which of the following is an example of oral communication?


A) Newspapers
B) Letters
C) Phone call
D) e-mail
Answer (C)

5. What are the types of words we should use for verbal communication?
A) Acronyms
B) Simple
C) Technical
D) Jargons
Answer (B)

6. Which of these is a positive (good) facial expression?


A) Frowning while concentrating
B) Maintaining eye contact
C) Smiling continuously
D) Rolling up your eyes
Answer (B)
Q7. What does an upright (straight) body posture convey or show?
A) Pride
B) Professionalism
C) Confidence
D) Humility
Answer (C)

Q8. Which of these is NOT an appropriate non-verbal communication at work?


A) Keeping hands in pockets while talking
B) Talking at moderate speed
C) Sitting straight
D) Tilting head a bit to listen
Answer (A)

Q9. Which of the following statement is true about communication?


A) 50% of our communication is non-verbal
B) 20% communication is done using body movements, face, arms, etc
C) 5% communication is done using voice, tone, pauses, etc.
D) 7% communication is done using words
Answer (D)

Q10. Which of these are examples of positive feedback?


A) Excellent, your work has improved
B) I noticed your dedication towards the project.
C) You are always doing it the wrong way.
D) All of the above
Answer (D)

Q11. Which of these are examples of negative feedback?


A) I hate to tell you this but your drawing skill is poor.
B) You can surely improve your drawing
C) These are good drawings but you can do better.
D) None of the above
Answer (A)

Q12. Which of the following is an effective components of good feedback?


A) Detailed and time consuming
B) Indirect
C) Specific
D) Opinion-based
Answer (C)
Q13. Which of these is NOT a common communication barrier?
A) Linguistic barrier
B) Interpersonal barrier
C) Financial barrier
D) Organisational barrier
Answer (C)

Q14. In which of the following, the underlined word is an adjective?


A) Radha has a red dress
B) I can speak French
C) The Girl on the Train is a best-seller
D) Abdul can swim fast
Answer (A)

Q15. Which of these sentences is capitalised correctly?


A) Ravi and i are going to the movies
B) Salim is visiting India in July
C) The tiger is a Strong animal
D) She is arriving on Monday
Answer (D)

Q16. Which of these sentences are punctuated correctly?


A) When is the party.
B) I had bread omelette and a Banana for breakfast?
C) I am so excited about my first foreign trip,
D) This is Abdul’s notebook.
Answer (D)

Q17. In which of these sentences can you find an adverb?


A) Divya drinks milk every day.
B) Sanjay gifted me a new pen
C) I opened the door lock
D) Sita is 5-feet tall.
Answer (A)

Q18. Identify the indirect object in the sentence, ‘The band played music for the audience.’
A) The band
B) played
C) music
D) audience
Answer (D)

Q19. Which of these is an imperative sentence?


A) Switch off the fan
B) Sheila has gone to the market
C) Where are my pen colours?
D) Oh no! I missed my flight
Answer (D)

Q20. Which of these sentences is in active voice?


A) A movie is being watched by them.
B) The car was repaired by Raju
C) He is reading a book.
D) The thief was being chased by a policeman
Answer (C)

Q1. The origin of the word communication is ____________


A) Communicate
B) Communicare
C) Compute
D) Computer
Answer (B)

Q2. Types of words used for verbal communication?


A) Acronyms
B) Simple
C) Technical
D) Jargons
Answer (B)

Q3. The first language which we learn or speak as a child ___________


A) Jargon
B) Dialect
C) Mother Tongue
D) Vernacular
Answer (C)

Q4. Which of the following shows a positive facial expression?


A) Frowning while concentrating
B) Maintaining eye contact
C) Smiling continuously
D) Rolling up your eyes
Answer (B)

Q5. By what method we can know what the receiver understood or got the message
A) transmitting
B) feedback
C) message
D) listening
Answer (B)

Q6. What is a sentence?


A) A group of ideas.
B) A group of words that communicate a complete thought.
C) A set of rules to write correctly.
D) A set of words that is grammatically correct
Answer (B)

Q7. Which type of word is generally not used in verbal communication.


A) Technical
B) Simple
C) Easy
D) Local Language
Answer (A)

Q8. __________ can be presented by face


A) Gestures
B) Body Language
C) Para Language
D) Expressions
Answer (D)

Q9. _____ are a group of words that together act as a grammatical units.
A) Imperative
B) Interrogative
C) Phrase
D) Exclamatory
Answer (C)

Q10. Using abbreviations in communication leads to which type of communication barrier


A) Language/ Linguistic
B) Physical
C) Cultural
D) Organisational
Answer (A)

Q11. which can be used to overcome the communication barrier


A) Using a translator
B) By writing a letter
C) Not communicating at all
D) Using your own language
Answer (A)

Q12. Which of the following is NOT a communication barrier?


A) Linguistic barrier
B) Interpersonal barrier
C) Financial barrier
D) Organisational barrier
Answer (C)

Q13. Straight body posture shows what?


A) Pride
B) Professionalism
C) Confidence
D) Humility
Answer (C)
Hide Answer

Q14. Which of the following is a positive facial expression?


A) Staring hard
B) Wrinkled forehead
C) Looking somewhere else
D) Nodding while listening
Answer (D)

Q15. Which type of words should be used for good communication?


A) Acronyms
B) Technical
C) Jargons
D) Simple
Answer (D)

Q16. Sending a letter is which type of communication?


A) Listening
B) Writing
C) Speaking
D) Reading
Answer (B)

Q17. Which of the following is not an element of the communication cycle?


A) Channel
B) Receiver
C) Time
D) Sender
Answer (C)

Q18. Written communication can be classified in which type of communication?


A) Non-verbal
B) Verbal
C) Visual
D) None of these
Answer (B)

Q19. ......................... is the exchange of messages in the communication cycle.


A) Transmitting
B) Listening
C) Message
D) Feedback
Answer (A)

Q20. The abilities to communicate properly are:


A) read
B) write
C) speak
D) all of these
Answer (D)

Q21. Which of the following is an example of negative feedback?


A) You can dance better.
B) Your Dance was good but you can do better.
C) Your Dance skill is not really good. You have to practise more.
D) None of the above
Answer (C)

Q22. ............. is not a communication barrier?


A) Language
B) Culture
C) Habits
D) Physical
Answer (C)

Q23. The communication cycle does not include............


A) sender
B) message
C) receiver
D) programming
Answer (D)

Q24. Which of the following is quick and clear method of communication


A) e-mail
B) notices/posters
C) face-to-face informal communication
D) business meetings
Answer (C)
Q25. Which method is good for taking leave in the office.
A) Website
B) notices/posters
C) e-mail
D) business meetings
Answer (C)

Q26. The word Commūnicāre means ______ in Latin.


A) to deliver
B) to share
C) to present
D) to sacrifice
Answer (B)

Q27. To understand the message properly the receiver need to ____________ the message properly.
A) transmit
B) throw
C) listen
D) ignore
Answer (C)
Hide Answer

Q28. Keeping shoulders straight right and body relaxed is an example of:
A) Facial Expressions
B) Posture
C) Gesture
D) Eye contact
Answer (B)

Q29. Aural communication is based on ...........


A) Body language
B) Language and tone of voice
C) Facial expressions
D) Listening and Hearing
Answer (D)

Q30. Visual communication are dependent on what factors?


A) Signs, symbols and pictures
B) Text messages
C) Posture
D) Body language
Answer (A)

Q31. What is the final step in the communication cycle?


A) Encoding
B) Decoding
C) Feedback
D) Receiving
... Answer (C)

Q32. Which type of feedback supports student development from their current level of
achievement?
A) Specific Feedback
B) Descriptive Feedback
C) Non-Specific Feedback
D) None of the above
Answer (B)

Q33. If there is the absence of feedback then it will lead to ............


A Mistrust
B) Communication Barrier
C) Interference
D) None of the above
Answer (B)

Q34. It is a word used in place of a noun that is


A) Pronoun
B) Verb
C) Adverb
D) Preposition
Answer (A)

Q35. A word used to express emotion and is often followed by an exclamation mack is called
A) Preposition
B) Conjunction
C) Adverb 1996
D) Interjection
Answer (D)

Q36. Which part of the sentence contains two independent clauses joined by conjunction?
A) Compound Sentences
B) Simple Sentences
C) Complex Sentences
D) Compound-Complex Sentences
Answer (A)

Q37. The process in which the receiver interprets and understands the message is called .............
A) Decoding
B) Encoding
C) Feedback
D) None of these
Answer (A)
Q38. ........... is an instance of non-verbal communication.
A) A speech
B) Proximity
C) A notice
D) An e-mail
Answer (B)

Q39. Which of the following is an example of oral communication?


A) Newspapers
B) Letters
C) Phone call
D) e-mail
Answer (C)

Q40. “Two girls talking over a phone” – is an example of....


A) interpesonal communication
B) written communication
C) small group communication
D) public communication
Answer (A)

Q41. Pointing finger to something is an example of.....


A) Expressions
B) Gestures
C) Body Language
D) Para Language
Answer (B)

Q42. which of the following includes the tone, speed and volume of voice
A) Eye Contact
B) Body Language
C) Para Language
D) Gestures
Answer (C)

Q43. Which communication method does not require any language to understand?
A) Verbal
B) Non-Verbal
C) Visual
D) None of these
Answer (C)

Q44.Which is the suitable method to overcome communication barriers?


A) Use visuals
B) Take the help of a translator
C) Always be respectful in other’s opinion
D) All the Above
Answer (D)

Q45. Identify the noun(s): Radhika went to the park for a picnic.
A) Radhika and picnic
B) park and picnic
C) Radhika and Park
D) went
Answer (C)

Q46. Which one of the following is prepositions?


A) And
B) The
C) Under
D) Because
Answer (C)

Q47. Rakesh is playing with football – Identify the verb


A) Rakesh
B) Football
C) Playing
D) None of the above
Answer (C)

Q48. The frog jumped quickly – Identify the adverb


A) The
B) Quickly
C) jump
D) frog
Answer (B)

Q49. Identify the Pronoun(s): Raju is a brave boy. He wen to the forest at night.
A) He
B) Raju
C) brave
D) boy
Answer (A)
Hide Answer

Q50........ is not a communication barrier.


A) Language
B) Culture
C) Physical
D) Habit
Answer (D)

51)The abilities to communicate properly are:


a. read
b. write
c. speak
d. all of these

52)The language which has been exposed since birth is known as ___________
a. Jargon
b. Dialect
c. Mother Tongue
d. Vernacular

53)The origin of the word communication is ____________


a. Communicate
b. Communicare
c. Compute
d. Computer

54)The exchange of message in communication is known as _____________


a. Listening
b. Message
c. Transmitting
d. Feedback
55)To understand the message properly the receiver need to ____________ the message properly.
a. transmit
b. throw
c. listen
d. ignore

56)The final stage of communication cycle is ___________ where receiver converys their understanding.
a. transmitting
b. feedback
c. message
d. listening

57)Which of the following type conversation takes place between two individuals and one to one
conversation formal or informal communication?
a. interpesonal communication
b. written communication
c. small group communication
d. public communication
58)The written communcation such as notices, circulars, reports, SMS, mannuals etc. considered which
of the following type of communication?
a. Non verbal
b. Verbal
c. Visual
d. None of these

59)“Two persons talking over a phone” – is an example of which of the following communication?
a. interpesonal communication
b. written communication
c. small group communication
d. public communication

60)Which of the following is an exmple of small group communication?


a. Two friends discussing about their projet work.
b. Written letter to employees for a notice
c. Press Conference or board meetings
d. Public Speech

61)Which of the following is one of the advantages of verbal communication?


a. Sometimes meanings can be confusing
b. difficult to understand the message if proper words are not used
c. depends on written or spoken words
d. Enables keep changing the interaction

62)Which of the following is one of important points to focus to enhance and master verbal
communication skills?
a. Getting nervous while speaking in front of the audience
b. Fear of facing camera
c. Stage Fear
d. Maintaining eye contact and be attentive

63)Which of the following types of words should not used for verbal communiation?
a. Simple
b. Technical
c. Easy
d. Local Language

64)__________ communication is the way to express or exchange information or message without using
any spokenor written word?
a. Verbal
b. Visual
c. Non Verbal
d. All of these

65)“Pointing your fingure to someone” is considered as __________


a. Gestures
b. Expressions
c. Body Language
d. Para Language

66)__________ can be presented by face


a. Gestures
b. Expressions
c. Body Language
d. Para Language

67)Audience reaction is important in non verbal communication because


a. It allows to disucss more
b. It allows to help the audience to get feedback
c. It helps to adjust the interaction accordingly
d. It makes communication more effective

68)Keeping shoulders straight right and body relaxed is an example of:


a. Facial Expressions
b. Posture
c. Gesture
d. Eye contact

69)Gesture refers to
a. inclusion of body movements to express an idea or thought
b. Showing different feelings
c. Physical distance between two people
d. Shows we are paying attention

70)_________ includes the tone, speed and volume of voice.


a. Eye Contact
b. Body Language
c. Para Language
d. Gestures

71)Which of the following type of communication do not require any particular language to understand
the message?
a. Verbal
b. Non Verbal
c. Visual
d. None of these

72)If a person is sitting upright (straight) shows


a. Pride
b. Priffessionalism
c. Confidence
d. Humility

73)Which of the following are an examples of positive feedback?


a. Excellent, your work has improved.
b. I noticed your dedication towards the project.
c. You are always doing it the wrong way.
d. All of the above

74)Which of these are examples of negative feedback?


a. I hate to tell you this but your drawing skills are poor.
b. You can surely improve your drawing.
c. This is a good drawing but you can do better.
d. None of the above

75)Which of the following is not a communication barrier?


a. Linguage
b. Culture
c. Physical
d. Habits

76)Mr. Anmol is working with a presentation where he is trying to give one for using exact words and
facts. Which of the following word is best fit for the same?
a. Clear
b. Concise
c. Concrete
d. Correct

77)Not being able to understand or see gestures, posture and general body language that make
communication less effective is known as ________ barrier.
a. Physical
b. Linguistic
c. Cultural
d. Interpersonal
78)Ms. Mohini is presenting a persentation for a new launch of product. She is delevering her lecture b
due to lack of confidence she could not deliver in the way it should be. Which type of barrier it is?
a. Physical
b. Linguistic
c. Cultural
d. Interpersonal

79)Mr. Rakesh is working in a IT company. He wanted to implement a new strategy for his new project
but his team leader couldn’t find time to discuss with him and company policy won’t allow Mr.
Rakesh to call him without appintment. Which type of barrier it is?
a. Physical
b. Interpersonal
c. Cultural
d. Organizational

80)Mr. C.Ayyappan is trying to convey his message to his colleuges. But his tone of speaking is different
as most of his colleuges are from Norh India and He is from South India. This type of barrier is know
as _____________.
a. Physical
b. Interpersonal
c. Cultural
d. Organizational

81)Which of the following is/are best solution to overcome communication barriers?


a. Use visuals
b. Take help of translator
c. Always be respectful in other’s opinion
d. All of the above

82)Which of the following is not a commonication barrier?


a. Physical
b. Financial
c. Cultural
d. Organizational

83)Which of these are ways to overcome communication barriers?


a. Respecting each other’s differences
b. Using a simple language
c. Not communicating at all
d. Using your own language for comfort

84)Which of the following sentence is capitalised correctly?


a. I and mansi went to Ahmedabad.
b. My native home is near to surta.
c. Ahmedabad is a one of the biggest cities of Gujarat.
d. Kolakata is the capital of west bengal.
85)Identify the noun(s): Seema went to Mount Abu for picnic.
a. Seema and Mount Abu
b. Seema and Picnic
c. Munt Abu and Picnic
d. Went

86)Idenfity the Pronoun(s): Priya is beautiful girl. She has great collection of art work.
a. has
b. she
c. of
d. beautiful
87)Which of the following sentence is punctuated correctly?
a. Yashvi is class 10s student.
b. Yashvi is class 10’s student.
c. Yashvi is class 10,s student.
d. Yashvi is class 10’s student!

88)Sunita is reading a book. – Identify the verb.


a. Sunita
b. is
c. read
d. book

89)Vishruti quickly turns back. – Identify the adverb.


a. Vishruti
b. quickly
c. turn
d. back

90)The word which describes the when the action is performed is known as ________
a. verb
b. noun
c. adverb
d. adjective

91)Which of the following is used before nouns in senences?


a. pronouns
b. articles
c. verb
d. adverbs

92)Which one of the following is prepositions?


a. Wow
b. the
c. because
d. under

93)______________ expresses the strong emptions.


a. articles
b. verbs
c. inerjections
d. prepositions
94)The sentences provides information or states fact which type of sentences?
a. Declarative Setences
b. Interrogetive Senteces
c. Exlamatory Sentences
d. Imperative Sentence
95)Mrs. Rashmi is confused about how to ends exclamatroy sentences. Suggest her a symbol to end a
sentence:
a. .
b. !
c. ?
d. . or !

96)The symbol ? ends which of the following type of sentence?


a. Declarative Setences
b. Interrogetive Senteces
c. Exlamatory Sentences
d. Imperative Sentences

97)Which of the following sentence is in passive voice?


a. A game was won by them.
b. Raman has repaired the car.
c. He is reading a novel.
d. Mr. Vimal is typing a paper.

98)Which of the following sentence is in active voice?


a. The match won by England.
b. The TV was repaired by the engineer.
c. Dipti is playing chess.
d. The solution was written by Ankit.

99)Which of the following is direct object in : ‘Mr. Animesh will sing a song in the competition.’
a. Mr. Animesh
b. song
c. competition
d. sing

111. Which of the following skills are important to communicate properly?


a. Reading
b. Writing
c. Speaking
d. All of the above
Ans. d. All of the above

112. The word ‘communication’ comes from the Latin word ____
a. Commūnicāre
b. Commūnicāte
c. Commūnicāreon
d. Commūnicā

Ans. a. Commūnicāre
113. _______ are needed to communicate effectively with people.
a. Self Management Skills
b. Communication Skills
c. ICT Skills
d. Time Management Skills

Ans. b. Communication Skills


114. Which of the following transmits/sending the message through one medium or another?
a. Receiver
b. Listener
c. Sender
d. None of the above

Ans. c. Sender
115. Which of the following listens or understands the message?
a. Receiver
b. Channel
c. Sender
d. None of the above
Ans. a. Receiver

116. The ___________ conveys the message to the sender in the form of feedback to complete the
communication cycle.
a. Sender
b. Environment
c. Receiver
d. Circumstances
Hide Answer
Ans. c. Receiver

117. A ______________ is used to transfer the message.


a. Change
b. Channel
c. Receiver
d. Listener
Hide Answer
Ans. b. Channel

118. ________________ is/are elements of a communication cycle.


a. Sender
b. Receiver
c. Channel
d. All of the above
Hide Answer
Ans. d. All of the above

119. ‘A’ is sending a message to ‘B’. Who is Receiver here?


a. A
b. B
c. Both A nd B
d. None of the above
Hide Answer
Ans. b. B

120. _________ is the receiver’s acknowledgement and response to the message.


a. Feedback
b. Backfeed
c. Feed
d. Information
Hide Answer
Ans. a. Feedback

121. Which of the following is the method of communication?


a. Face to Face
b. E-mail
c. Notices/Posters
d. All of the above
Hide Answer
Ans. d. All of the above

122. Which of the following method is used to communicate quickly with one or many individuals in variou
locations.
a. Face to Face
b. E-mail
c. Notices/Posters
d. Business Meetings
Hide Answer
Ans. b. E-mail

123. Which of the following method is used to communicate when the same message has to go out to a larg
group of people.
a. Face to Face
b. E-mail
c. Notices/Posters
d. Business Meetings
Hide Answer
Ans. c. Notices/Posters

124. Ananya is the manager of a Store and many workers are working under her. Which of the following
method is effective to inform everyone about the change in duty hours?
a. Face to Face
b. E-mail
c. Notices/Posters
d. Business Meetings
Hide Answer
Ans. c. Notices/Posters

125. Choosing the right method of communication depends on _________


a. Target audience
b. Costs
c. Urgency/Priority
d. All of the above
Hide Answer
Ans. d. All of the above

126. Which of the following is not an element of communication process cycle?


a. Channel
b. Receiver
c. Sender
d. Time
Hide Answer
Ans. d. Time

127. Suman need to apply leave at work? Which method of communication will she use?
a. E-mail
b. Poster
c. Newsletter
d. Blog
Hide Answer
Ans. a. E-mail

128. In which of the following method of communication, body language can be seen?
a. Face to Face
b. Email
c. Blog
d. Posters
Hide Answer
Ans. a. Face to Face

129. _________ is one of the most effective and commonly used way of communicating.
a. Reading
b. Writing
c. Speaking
d. Listening
Hide Answer
Ans. c. Speaking

130. ____ includes sounds, words, language, and speech.


a. Verbal communication
b. Non-Verbal communication
c. Both of the above
d. None of the above
Hide Answer
Ans. a. Verbal communication

131. Two friends discussing about homework is an example of _______


a. Interpersonal Communication
b. Written Communication
c. Small Group Communication
d. Public Communication
Hide Answer
Ans. a. Interpersonal Communication

132. Aman is writing an email to his Boss for leave. This mode of communication is an example of ____
a. Public Communication
b. Small Group Communication
c. Written Communication
d. Interpersonal Communication
Hide Answer
Ans. c. Written Communication

133. Social media chats, reports, SMS is an example of _____________


a. Public Communication
b. Small Group Communication
c. Written Communication
d. Interpersonal Communication
Hide Answer
Ans. c. Written Communication

134. Communication in which more than two people are involved and each participant can interact with
each other is an example of ___________
a. Public Communication
b. Small Group Communication
c. Written Communication
d. Interpersonal Communication
Hide Answer
Ans. b. Small Group Communication

135. ______ takes place when one individual addresses a large gathering.
a. Public Communication
b. Small Group Communication
c. Written Communication
d. Interpersonal Communication
Hide Answer
Ans. a. Public Communication
136. Two people talking to each other over phone or video call is an example of ______
a. Public Communication
b. Small Group Communication
c. Written Communication
d. Interpersonal Communication
Hide Answer
Ans. d. Interpersonal Communication

137. Simran is going to speak in morning assembly in her school. Which of the following points she should
focus during her speech.
a. She should not repeat the same sentences.
b. She should be confident.
c. Maintain eye contact, stand straight and be attentive
d. All of the above
Hide Answer
Ans. d. All of the above

138. Which of the following is an example of oral communication?


a. Newspapers
b. Letters
c. Phone call
d. E-mail
Hide Answer
Ans. c. Phone call

139. What are the types of words we should use for verbal communication?
a. Acronyms
b. Simple
c. Technical
d. Jargons
Hide Answer
Ans. b. Simple

140. Why do we use e-mails?


a. To communicate with many people at the same time
b. To share documents and files.
c. To talk to each other in real-time.
d. To keep a record of communication
Hide Answer
Ans. b. To share documents and files.
141. ______ is the exchange of information or messages without using any spoken or written word.
a. Non-verbal communication
b. Verbal communication
c. Written communication
d. None of the above
Hide Answer
Ans. a. Non-verbal communication
142. Raising a hand to greet or say goodbye is an example of ______
a. Non-verbal communication
b. Verbal communication
c. Written communication
d. None of the above
Hide Answer
Ans. a. Non-verbal communication
143. Non-Verbal Communication includes ______
a. Gestures
b. Expressions
c. Body Language
d. All of the above
Hide Answer
Ans. d. All of the above
144. Which of the following is not a non-verbal communication?
a. Gestures or Body Language
b. Posture
c. Poster
d. Facial Expressions
Hide Answer
Ans. c. Poster

145. When we communicate verbally, we should use ___________________


a. difficult words
b. simple words
c. confusing words
d. abbreviations
Hide Answer
Ans. b. simple words
146. Classroom teaching is an example of ______
a. Written Communication
b. Verbal Communication
c. Non – Verbal Communication
d. None of the above
Hide Answer
Ans. b. Verbal Communication
Q37. When we greet someone by raising/waving hand, then we are communicating by non verbal
method using ___________
a. Eye contact
b. Expressions
c. Gestures
d. None of the above
Hide Answer
Ans. c. Gestures
148. We can show our happiness or sadness to others by our ____
a. Facial Expressions
b. Postures
c. Touch
d. None of the above
Hide Answer
Ans. a. Facial Expressions
149. Biting nails shows _______
a. Happiness
b. Angerness
c. Nervousness
d. Confidence
Hide Answer
Ans. c. Nervousness

150. Walking with a straight body posture shows _______


a. Happiness
b. Angerness
c. Nervousness
d. Confidence
Hide Answer
Ans. d. Confidence
151. Visual Communication involves interchanging messages only through ____________
a. Images
b. Actions
c. Body Language
d. Postures
Hide Answer
Ans. a. Images

152. Which of these is a positive (good) facial expression?


a. Frowning while concentrating
b. Maintaining eye contact
c. Smiling continuously
d. Rolling up your eyes
Hide Answer
Ans. b. Maintaining eye contact

153. What does an upright (straight) body posture convey or show?


a. Pride
b. Professionalism
c. Confidence
d. Humility
Hide Answer
Ans. c. Confidence
154. Which of these is NOT an appropriate non-verbal communication at work?
a. Keeping hands in pockets while talking
b. Talking at moderate speed
c. Sitting straight
d. Tilting head a bit to listen
Hide Answer
Ans. a. Keeping hands in pockets while talking
155. Which of the following statement is true about communication?
a. 50% of our communication is non-verbal
b. 20% communication is done using body movements, face, arms, etc.
c. 5% communication is done using voice, tone, pauses, etc.
d. 7% communication is done using words
Hide Answer
Ans. d. 7% communication is done using words
156. Which of the following is not the method of Communication?
a. Verbal
b. Non-Verbal
c. Visual
d. Visible
Hide Answer
Ans. d. Visible
157. Talking fast may show ____
a. Happiness
b. Excitement
c. Nervousness
d. All of the above
Hide Answer
Ans. d. All of the above

158. Basic principles of professional communication skills can be abbreviated as _______________


a. 7 Cs
b. 7 Ss
c. 7 Ns
d. 7 Fs
Hide Answer
Ans. a. 7 Cs
159. Which of the following are barriers of effective communication?
a. Physical and Organizational
b. Interpersonal
c. Linguistic
d. All of the above
Hide Answer
Ans. d. All of the above

160. Text messages are often _________ effective than face-to-face communication
a. more
b. less
c. very
d. None of the above
Hide Answer
Ans. b. less

161. A sender sends information, the receiver provides _____ on the received message.
a. data
b. information
c. feedback
d. None of the above
Hide Answer
Ans. c. feedback
162. Feedback given by the receiver is ______
a. always positive
b. always negative
c. positive or negative
d. None of the above
Hide Answer
Ans. c. positive or negative

163. A good feedback is always _____


a. Specific
b. Helpful
c. Kind
d. All of the above
Hide Answer
Ans. d. All of the above

164. Which of the following is a positive feedback?


a. You take really long to reply to e-mails!
b. You are not working hard
c. You keep forgetting to smile at the hotel guests when you talk to them.
d. You have done a great job
Hide Answer
Ans. d. You have done a great job

165. ____________ is the final component in the process of communication cycle.


a. Answer
b. Data
c. Information
d. Feedback
Hide Answer
Ans. d. Feedback
166. Feedback is defined ___________
a. as the response given by the sender to the receiver.
b. as the response given by the receiver to the sender
c. as the channel used by the receiver
d. None of the above
Hide Answer
Ans. b. as the response given by the receiver to the sender
167. Why feedback is important?
a. It validates effective listening
b. It motivates
c. It boosts learning
d. All of the above
Hide Answer
Ans. d. All of the above
168. Which of the following is not the feature of feedback?
a. It improves performance
b. It improves relationship
c. It helps to plan better and develop improved products and services
d. None of the above
Hide Answer
Ans. d. None of the above

169. Which of these are examples of positive feedback?


a. Excellent, your work has improved.
b. I didn’t noticed your dedication towards the project.
c. You are always doing it the wrong way.
d. All of the above
Hide Answer
Ans. a. Excellent, your work has improved.

170. Which of these are examples of negative feedback?


a. I hate to tell you this but your drawing skills are poor.
b. You can surely improve your drawing.
c. This is a good drawing but you can do better.
d. None of the above
Hide Answer
Ans. a. I hate to tell you this but your drawing skills are poor.

171. Which of the following is not the 7Cs principle of communication?


a. Concrete
b. Coherent
c. Complete
d. Compare
Hide Answer
Ans. d. Compare

172. Which of the following 7Cs Principle is represented by the words “Use exact words and facts”
a. Clear
b. Concise
c. Concrete
d. Correct
Hide Answer
Ans. c. Concrete

173. Which of the following 7Cs Principle is represented by the words “Be clear what you want to
say”
a. Clear
b. Concise
c. Concrete
d. Correct
Hide Answer
Ans. a. Clear
174. Which of the following 7Cs Principle is represented by the words “Include all the needed
information”
a. Clear
b. Complete
c. Concrete
d. Correct
Hide Answer
Ans. b. Complete

175. Which of the following 7Cs Principle is represented by the words “Words should make sense
and related to the main topic”
a. Clear
b. Coherent
c. Concrete
d. Correct
Hide Answer
Ans. b. Coherent

176. The inability to communicate using a language is known as _____________


a. Physical Barrier
b. Linguistic Barrier
c. Interpersonal Barrier
d. Organisational Barrier
Hide Answer
Ans. b. Linguistic Barrier

177. People of different cultures are unable to communicate due to _____


a. Physical Barrier
b. Linguistic Barrier
c. Cultural Barriers
d. Organisational Barrier
Hide Answer
Ans. c. Cultural Barriers

178. Which of these are ways to overcome language barriers?


a. Respecting each other’s differences
b. Using a translator
c. Not communicating at all
d. Using your own language for comfort
Hide Answer
Ans. b. Using a translator
179. Which of these is NOT a common communication barrier?
a. Linguistic barrier
b. Interpersonal barrier
c. Financial barrier
d. Organisational barrier
Hide Answer
Ans. c. Financial barrier

180. Which of the following ways help to overcome barriers to effective communication?
a. Use simple language
b. Take help of a translator to overcome differences in language
c. Use visuals
d. All of the above
Hide Answer
Ans. d. All of the above

181. Writing Skills is a part of _______________


a. Verbal communication
b. Non-verbal communication
c. Visual communication
d. None of the above
Hide Answer
Ans. a. Verbal communication
182. Which of the following is not the form of Written Communication?
a. Email
b. Letter
c. Mobile
d. Blog
Hide Answer
Ans. c. Mobile
183. A sentence is a group of ________
a. Paragraph
b. Words
c. Pages
d. Vowels
Hide Answer
Ans. b. Words
184. A sentence always begins with _________
a. Capital letter
b. Small letter
c. Alphabet ‘A’
d. Word “The”
Hide Answer
Ans. a. Capital letter
185. A group of words, which does not make complete sense, is known as a __________
a. Sentence
b. Phrase
c. Paragraph
d. Poster
Hide Answer
Ans. b. Phrase

186. Which of the following punctuation mark is used to end the given sentence?
When will you complete your homework
a. !
b. .
c. ?
d. :
Hide Answer
Ans. c. ?

187. Which of the following punctuation mark is used to end the given sentence?
What a beautiful dress
a. !
b. .
c. ?
d. :
Hide Answer
Ans. a. !

188. Which of the following punctuation mark is used at the end of a word or a sentence to indicate
strong feeling?
a. Exclamation mark
b. Comma
c. Question mark
d. Full stop
Hide Answer
Ans. a. Exclamation mark

189. Which of the following punctuation mark is used at the end of a question?
a. Exclamation mark
b. Comma
c. Question mark
d. Full stop
Hide Answer
Ans. c. Question mark
190. How many punctuation mark are we using in the given sentence?
Are these Rahim’s colour pencils?
a. 1
b. 2
c. 0
d. 3
Hide Answer
Ans. b.2
191. Which of the following is not the part of the sentence?
a. Subject
b. Object
c. Action
d. Verb
Hide Answer
Ans. c. Action
192. Which of the following describes an action in the sentence?
a. Subject
b. Object
c. Action
d. Verb
Hide Answer
Ans. d. Verb
193. Which of the following are the types of objects in a sentence?
a. Direct and Indirect
b. Upper and Lower
c. First and Second
d. None of the above
Hide Answer
Ans. a. Direct and Indirect
194. Sentences where the subject does an action are known as ______________
a. Active Voice
b. Passive Voice
c. Inactive Voice
d. Direct Voice
Hide Answer
Ans. a. Active Voice
195. Sentences in which the subject receives an action are known as _________________
a. Active Voice
b. Passive Voice
c. Inactive Voice
d. Direct Voice
Hide Answer
Ans. b. Passive Voice
196. Which of the following types of sentences shows strong emotions or feelings?
a. Declarative Sentence
b. Exclamatory Sentence
c. Imperative Sentence
d. Interrogative Sentence
Hide Answer
Ans. b. Exclamatory Sentence

197. Which of the following types of sentences shows an order, command, request or advice?
a. Declarative Sentence
b. Exclamatory Sentence
c. Imperative Sentence
d. Interrogative Sentence
Hide Answer
Ans. c. Imperative Sentence
198. Identify the correct increasing order.
a. Character, Word, Sentence, Paragraph
b. Character, Word, Paragraph, Sentence
c. Word, Character, Sentence, Paragraph
d. Character, Sentence, Word, Paragraph
Hide Answer
Ans. a. Character, Word, Sentence, Paragraph
199. Which of these is an imperative sentence?
a. Switch off the fan.
b. Sheila has gone to the market.
c. Where are my pen colours?
d. Oh no! I missed my flight.
Hide Answer
Ans. a. Switch off the fan.
200. Identify the object, verb and subject in the sentence, ‘The car crashed into a tree.’
a. Object: a tree; Verb: crashed; Subject: the car
b. Object: The car; Verb: crashed; Subject: a tree
c. Object: crashed; Verb: the tree; Subject: the car
d. Object: crashed; Verb: the car; Subject: the tree
Hide Answer
Ans. a. Object: a tree; Verb: crashed; Subject: the car
201. Raju is the class monitor. He wants to know why Ramesh is coming late every day. Which of th
following is a question that Raju can ask Ramesh?
a. Do you come on time?
b. Are you late?
c. Why are you late every day?
d. Will it not be easier to complete your work if you come on time?
Hide Answer
Ans. c. Why are you late every day?
203. ___ means communication without words.
a. Object communication
b. Written communication
c. Oral communication
d. Non- verbal communication
Ans: D

204. The person who transmits the message is called ___.


a. channel
b. sender
c. receiver
d. response
Ans: B

205. ___ aims at making people work together for the common good of the organization.
a. communication
b. conversation
c. combination
d. connection
Ans: A

206. at each stage in the process of communication, there is a possibility of interference


which may hinder the process. Such interference is known as ___.
a. sender
b. receiver
c. barrier
d. none of them
Ans: B

207. ___ describes all forms of human communication that are not verbal.
a. prosody
b.vocalics
c.haptics
d.para language
Ans: D

208. normally communication is ___, wherein the information or message is transferred from
one person to another.
a. impersonal
b. interpersonal
c. personal
d. important
Ans: C
209. A ___ connects the sender to the receiver.
a. Channel
b. Noise
c. Communication
d. feedback
Ans: A

1. Communication is a non stop______________.


(A) paper (B) process (C) programme (D) plan
2. Communication is a part of ________ skills.
(A) soft (B) hard (C) rough (D) short
3. The _______________ is the person who transmits the message.
(A) receiver (B) driver (C) sender (D) cleaner
4. _____________ is the person who notices and decodes and attaches some meaning to a message.
(A) receiver (B) driver (C) sender (D) cleaner
5. Message is any signal that triggers the response of a _________
(A) receiver (B) driver (C) sender (D) cleaner
6. The response to a sender’s message is called _________
(A) food bank (B) feedback (C) food (D) back
7. ___________ context refers to the relationship between the sender and the receiver
(A) social (B) physical (C) cultural (D)
chronological
8. ___________ context refers to the similarity of backgrounds between the sender and the receiver.
(A) physical (B) social (C) chronological (D) cultural
9. _________ refers to all these factors that disrupt the communication.
(A) nonsense (B) noise (C) nowhere (D) nobody
10. Environmental barriers are the same as ______ noise.
A) physiological (B) psychological (C) physical (D) sociological
11. Our dress code is an example of _____________ communication.
(A) verbal (B) nonverbal (C) written (D) spoken
12. Communication strengthens _______ & ______________ relationship is an organization.
(A) employer-father (B) employer-employer (C) mother-employer (D) mother-
child
13. _______________ communication includes tone of voice body language, facial expressions etc.
(A) non verbal (B) verbal (C) letter (D) notice
14. When there is similarity of background between the sender and the receives such as age, language
nationality, religion, gender then this is called _____________ context.
(A) social (B) cultural (C) physical (D) dynamic
15. Letter, e-mail telephone are examples of __________
(A) message (B) feedback (C) channel (D) encoding
16. Understanding __________different parts of speech forms the base of leaning grammar
(A) Five (B) Eight (C) Six (D) Seven
17. It is of paramount importance that one need to construct a __________sentence in the day to day
affairs
(A) Wrong (B) Correct (C) Incorrect (D) Night
18. A__________way be defined as the name of a person place or thing
(A) Verb (B) Noun (C) Pronoun (D) Adverb
19. According to hoben “communication is the _____ nituchange of thought or idea.
(A) Visual (B) Audio (C) Verbal (D) Written
20. The person who transmits the message is called the ____ or
(A) Sender (B) Gives (C) Taker (D) Receiver
21. Proper nouns always begin with ________letters
(A) Running (B) Capital (C) Small (D) Numerical
22. ______________nouns require capitalization only if they start the sentence or are part of a title
(A) Common (B) Proper (C) Abstract (D) Collective
23. Once the message is encoded in a desired format it is transferred through a medium called ______
(A) Channel (B) Medium (C) Media (D) Way
24. The nouns which cannot be felt, seen or heard are called __________
(A) Common (B) Proper (C) Abstract (D) Collective
25. The information which is transferred to the receiver has to be interpreted this process is called _____
(A) Encoding (B) Decoding (C) Opening (D) Closing
26. All communication events have a _________.
(A) Resource (B) Source (C) Start (D) End
27. Personifications of strength and violence are considered as ________ gender.
(A) masculine (B) Feminine (C) common (D) Neuter
28. The message may be misinterpreted because of _____
(A) Barriers (B) Distortions (C) Distractions (D) Noise
29. The environment in which the transmitter or receiver are should be ____
(A) Complex (B) Competent (C) Complete (D)
Compatible
30. A noun that dandies neither a male or a female is ___________gender
(A) Masculine (B) Feminine (C) Common (D) Neuter
31. Countries when referred to by names are also considered _____________
(A) Masculine (B) Feminine (C) Common (D) Neuter
32. The Christian sign of the ____ is a gesture pertaining to religion and spirituality.
(A) Plus (B) Minus (C) Division (D) Cross
33. In oral communication there is a possibility of immediate _________
(A) Reaction (B) Response (C) Refection (D) Reset
34. In oral communication the speaker can observe the listener’s _______ to what is being elated.
(A) Reaction (B) Response (C) Rejection (D) Reset
35. Nouns that end in “Y” but have a constant before “Y” form their plural by dropping “Y” and adding ___
(A) ves (B) es (C) s (D) ies
36. White talking to friends you do not pay attention to the skills of _____ Communication.
(A) Written (B) Oral (C) audio (D) visual
37. In oral presentation outside your organisation you must first give the audience a ______ of your
organization.
(A) Flash back (B) Background (C) Front view (D) Forword
view
38. ‘A’ and ‘an’ are the ___________--articles
(A) Definite (B) Indefinite (C) Particular (D) Specified
39. The _______ are used to present using overhead projectors.
(A) Acetate film transparent sheet (B) Paper sheets
(C) Polythene sheet (D) Butter paper
40. Any word that adds more meaning to the noun is called an __________
(A) Adverb (B) Verb (C) Adjective (D) Noun
41. A__________indicates the action done by the subject
(A) Verb (B) Adverb (C) Noun (D) Pronoun
42. A___________is a word which connects words phrases , clauses or sentences
(A) Preposition (B) Conjunction (C) Interjection (D) Verb
43. During presentation using an OHP. One can read information line by line using an opaque sheet to
cover the transparency with a view to minimize distraction. This technology is called _________
(A) Positive disclosure (B) Zero disclosure
(C) Negative disclosure (D) Progressive disclosure
44. Another thing that you have to avoid is adding to OHP’s with a ________ during a talk.
(A) Chalk (B) Pencil (C) Pen (D) Marker
45. It is important to consider proper _____ room where you are giving your presentation.
(A) Darkness (B) lighting (C) Lightning (D) ventilation
46. _____ Listening means learning through conversation
(A) Evaluative (B) Appreciative (C) Dialogic (D)
Empathetic
47. In _____ Listening the difference between the sounds is identified
(A) Discriminative (B) Comprehension (C) Dialogic (D) Empathetic
48. The ___________is an exclamation mark
(A) ? (B) . (C) , (D) !
49. Evaluative listening is also called _____
(A) Therapeutic (B) Evaluative (C) Dialogic (D) Impathetic
50. The___________is the action or description that occur in the sentence
(A) Predicate (B) Subject (C) Object (D)
Complement
51. The _____________speech is also called as reported speech
(A) Direct (B) Indirect (C) Indefinite (D) Definite
52. A positive statement (in a question tag) takes a ___________tag
(A) Negative (B) Positive (C) Question (D) Answer
53. Hearing is only an important component of ____
(A) Hearing (B) Listening (C) Talking (D) Speaking
54. In _____ Listening the main intention is to seek certain information which will be appreciated
(A) Empathetic (B) Appreciative (C) Evaluative (D) Dialogic
55. _____ Is an aggressive behavior and will most likely bring a negative response from the speaker.
(A) Interrupting (B) Yawning (C) Slapping (D) Dancing
56. It is important to choose the right environment because it will help the listener focus & avoid ____
(A) Attrition (B) Distractions (C) Disturbances (D) Noise
57. Semantic market are the links between two ____
(A) Words (B) Phrases (C) Clauses (D) Sentences
58. _____ Customer not only returns to your organization for a second time but also tells about his
satisfaction others.
(A) Unsatisfied (B) Impatient (C) Satisfied (D) Patient
59. Always ____ the customer for calling
(A) Slap (B) Reprimand (C) Thank (D) Never
thank
60. The technique of ____ should be mastered to handle displeased customers.
(A) BLAST (B) BLSAT (C) BALST (D) None
61. In __________verb the action passes from the subject an object
(A) Transitive (B) Un transitive (C) Modal (D)Main
62. __________refers to the time of action
(A) Tense (B) Transitive (C) Intransitive (D) Main verb
63. Reading comprehension means understanding a ____ text.
(A) Oral (B) Written (C) Usual (D) Audio
64. Reading is a __________________ process.
(A) Encoding (B) Listening (C) Decoding (D) Talking
65. While making a slide, the number of words should be limited to a maximum of _______ per slide.
(A) 8 (B) 9 (C) 10 (D) 11
66. A group of related words that contain both a subject and predicate and that functions as part of a
sentence is
(A) Sentence (B) Phrase (C) Clause (D)
Compound
67. When we read shorter texts like research papers for specific detailed information we read slowly &
with a lot of concentration ,this is called ____ reading.
(A) Intensive (B) Extensive (C) Detailed (D Short
68. Most of our day-to-day reading it done _____
(A) Loudly (B) Extensively (C) Intensively (D) Silently
69. _____ is to relate the content to that previous and future learning of the subject
(A) Review (B) Reading (C) Recalling (D) All
70. ______ Is nothing but checking whether we have followed the earlier stages promptly and efficiently
(A) Review (B) Reading (C) Recalling (D) All
71. Different types of letters used for printing are called _______.
(A) Fonts (B) Fronts (C) Both (D) None
72. _______ is a technique that involves changing a text-matter so that it is similar to the main source.
(A) Note – taking (B) Paraphrasing (C) Summarizing (D) Precs writer
73. Effective paraphrasing avoids the risk of ______
(A) Changing (B) Noting (C) Copying (D) Plagiarism
74. ____ Means linking words and phrases together so that the whole text is clear and readable.
(A) Cohesion (B) Joining (C) Conjunctions (D) Junctions
75. In the structure of the business letter what comes first.
(A) Reference (B) Date (C) Salutation (D) Heading
76. In the writing of an apology letter, concentrate on
(A) Problem (B) Compensation
(C) Rectification of problem (D) Words
77. is the vital part of the letter which to as good as wishing the person.
(A) Salutation (B) Enclosure (C) Subject (D) Reference
78. People cannot interact with each other without ____
(A) Communication (B) Transport (C) Voice (D)
Loudspeaker
79. The language of the report should be _____
(A) Formality (B) Formal (C) Casual (D) Loose
80. A circular or notice may be issued by only _____ designated for the purpose
(A) Peon (B) Clerk (C) Typist (D) Officer

1. The abilities to communicate properly are:


 read
 write
 speak
 all of these
2. Speaking more than one language is one of the best skills for a professional.
 True
 False
3. The language which has been exposed since birth is known as ___________
 Jargon
 Dialect
 Mother Tongue
 Vernacular
4. The origin of the word communication is ____________
 Communicate
 Communicare
 Compute
 Computer
5. The exchange of message in communication is known as _____________
 Listening
 Message
 Transmitting
 Feedback
6. To understand the message properly the receiver need to ____________ the message properly.
 transmit
 throw
 listen
 ignore
7. The final stage of communication cycle is ___________ where receiver converys their
understanding.
 transmitting
 feedback
 message
 listening
8. Which of the following type conversation takes place between two individuals and one to one
conversation formal or informal communication?
 interpesonal communication
 written communication
 small group communication
 public communication
9. The written communcation such as notices, circulars, reports, SMS, mannuals etc. considered
which of the following type of communication?
 Non verbal
 Verbal
 Visual
 None of these
10. “Two persons talking over a phone” – is an example of which of the following communication?
 interpesonal communication
 written communication
 small group communication
 public communication
11. Which of the following is an exmple of small group communication?
 Two friends discussing about their projet work.
 Written letter to employees for a notice
 Press Conference or board meetings
 Public Speech
12. Which of the following is one of the advantages of verbal communication?
 Sometimes meanings can be confusing
 difficult to understand the message if proper words are not used
 depends on written or spoken words
 Enables keep changing the interaction
13. Which of the following is one of important points to focus to enhance and master verbal
communication skills?
 Getting nervous while speaking in front of the audience
 Fear of facing camera
 Stage Fear
 Maintaining eye contact and be attentive
14. Which of the following types of words should not used for verbal communiation?
 Simple
 Technical
 Easy
 Local Language
15. __________ communication is the way to express or exchange information or message without
using any spokenor written word?
 Verbal
 Visual
 Non Verbal
 All of theese
16. “Pointing your fingure to someone” is considered as __________
 Gestures
 Expressions
 Body Language
 Para Language
17. __________ can be presented by face
 Gestures
 Expressions
 Body Language
 Para Language
18. Audience reaction is important in non verbal communication because
 It allows to disucss more
 It allows to help the audience to get feedback
 It helps to adjust the interaction accordingly
 It makes communication more effective
19. Keeping shoulders straight right and body relaxed is an example of:
 Facial Expressions
 Posture
 Gesture
 Eye contact
20. Gesture refers to
 inclusion of body movements to express an idea or thought
 Showing different feelings
 Physical distance between two people
 Shows we are paying attention
21. _________ includes the tone, speed and volume of voice.
 Eye Contact
 Body Language
 Para Language
 Gestures
22. Which of the following type of communication do not require any particular language to
understand the message?
 Verbal
 Non Verbal
 Visual
 None of these
23. If a person is sitting upright (straight) shows
 Pride
 Priffessionalism
 Confidence
 Humility
24. Which of the following are an examples of positive feedback?
 Excellent, your work has improved.
 I noticed your dedication towards the project.
 You are always doing it the wrong way.
 All of the above
25. Which of these are examples of negative feedback?
 I hate to tell you this but your drawing skills are poor.
 You can surely improve your drawing.
 This is a good drawing but you can do better.
 None of the above
26. Which of the following is not a communication barrier?
 Linguage
 Culture
 Physical
 Habits
27. Mr. Anmol is working with a presentation where he is trying to give one for using exact words
and facts. Which of the following word is best fit for the same?
 Clear
 Concise
 Concrete
 Correct
28. Not being able to understand or see gestures, posture and general body language that make
communication less effective is known as ________ barrier.
 Physical
 Linguistic
 Cultural
 Interpersonal
29. Ms. Mohini is presenting a persentation for a new launch of product. She is delevering her
lecture but due to lack of confidence she could not deliver in the way it should be. Which type of
barrier it is?
 Physical
 Linguistic
 Cultural
 Interpersonal
30. Mr. Rakesh is working in a IT company. He wanted to implement a new strategy for his new
project but his team leader couldn’t find time to discuss with him and company policy won’t
allow Mr. Rakesh to call him without appintment. Which type of barrier it is?
 Physical
 Interpersonal
 Cultural
 Organizational
31. Mr. C.Ayyappan is trying to convey his message to his colleuges. But his tone of speaking is
different as most of his colleuges are from Norh India and He is from South India. This type of
barrier is known as _____________.
 Physical
 Interpersonal
 Cultural
 Organizational
32. Which of the following is/are best solution to overcome communication barriers?
 Use visuals
 Take help of translator
 Always be respectful in other’s opinion
 All of the above
33. Which of the following is not a commonication barrier?
 Physical
 Financial
 Cultural
 Organizational
34. Which of these are ways to overcome communication barriers?
 Respecting each other’s differences
 Using a simple language
 Not communicating at all
 Using your own language for comfort
35. Which of the following sentence is capitalised correctly?
 I and mansi went to Ahmedabad.
 My native home is near to surta.
 Ahmedabad is a one of the biggest cities of Gujarat.
 Kolakata is the capital of west bengal.
36. Identify the noun(s): Seema went to Mount Abu for picnic.
 Seema and Mount Abu
 Seema and Picnic
 Munt Abu and Picnic
 Went
37. Idenfity the Pronoun(s): Priya is beautiful girl. She has great collection of art work.
 has
 she
 of
 beautiful
38. Which of the following sentence is punctuated correctly?
 Yashvi is class 10s student.
 Yashvi is class 10’s student.
 Yashvi is class 10,s student.
 Yashvi is class 10’s student!
39. Sunita is reading a book. – Identify the verb.
 Sunita
 is
 read
 book
40. Vishruti quickly turns back. – Identify the adverb.
 Vishruti
 quickly
 turn
 back
41. The word which describes the when the action is performed is known as ________
 verb
 noun
 adverb
 adjective
42. Which of the following is used before nouns in senences?
 pronouns
 articles
 verb
 adverbs
43. Which one of the following is prepositions?
 Wow
 the
 because
 under
44. ______________ expresses the strong emptions.
 articles
 verbs
 inerjections
 prepositions
45. The sentences provides information or states fact which type of sentences?
 Declarative Setences
 Interrogetive Senteces
 Exlamatory Sentences
 Imperative Sentences
46. Mrs. Rashmi is confused about how to ends exclamatroy sentences. Suggest her a symbol to end
a sentence:
 .
 !
 ?
 . or !
47. The symbol ? ends which of the following type of sentence?
 Declarative Setences
 Interrogetive Senteces
 Exlamatory Sentences
 Imperative Sentences
48. Which of the following sentence is in passive voice?
 A game was won by them.
 Raman has repaired the car.
 He is reading a novel.
 Mr. Vimal is typing a paper.
49. Which of the following sentence is in active voice?
 The match won by England.
 The TV was repaired by the engineer.
 Dipti is playing chess.
 The solution was written by Ankit.
50. Which of the following is direct object in : ‘Mr. Animesh will sing a song in the competition.’
 Mr. Animesh
 song
 competition
 sing

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