Software Engineering
Why Software Engineering
?
❖ Change in nature & complexity of software
❖ Concept of one “guru” is over
❖ We all want improvement
Ready for change
The Evolving Role of
Software
❖ Software industry is in Crisis!
success
16%
failure
31%
over budget
53%
Source: The Standish Group International, Inc. (CHAOS research)
The Evolving Role of Software
This is the Completed
Successful –
28%
SORRY state Late, over
budget, and/or
of Software with features
missing – 49%
Engineering
Cancelled –
Today! 23%
• Data on 28,000 projects
completed in 2000
The Evolving Role of Software
As per the IBM report, “31%of the project get
cancelled before they are completed, 53% over-
run their cost estimates by an average of 189%
and for every 100 projects, there are 94 restarts”.
The Evolving Role of Software
Hw cost
Sw cost
196 Year
199
0 Relative Cost of Hardware and 9
Software
The Evolving Role of Software
• Unlike Hardware
– Moore’s law: speed/memor capacit double
processor y y s
every two years
The Evolving Role of Software
Managers and Technical Persons are asked:
✓ Why does it take so long to get the program finished?
✓ Why are costs so high?
✓ Why can not we find all errors before release?
✓ Why do we have difficulty in measuring progress of
software development?
Factors Contributing to the
Software Crisis
• Larger problems,
• Lack of adequate training in software engineering,
• Increasing skill shortage,
• Low productivity improvements.
Some Software
failures
Ariane 5
It took the European Space Agency 10 years
and $7 billion to produce Ariane 5, a giant
rocket capable of hurling a pair of three-ton
satellites into orbit with each launch and
intended to give Europe overwhelming
supremacy in commercial space business.
The rocket was destroyed after 39
seconds of its launch, at an altitude of
two and a half miles along with its
payload of four expensive and uninsured
scientific satellites.
Some Software failures
When the guidance system’s own
computer tried to convert one piece of
data the sideways velocity of the
rocket from a 64 bit format to a 16 bit
format; the number was too big, and
an overflow error resulted after 36.7
seconds. When the guidance system
shutdown, it passed control to an
identical, redundant unit, which was
there to provide backup in case of just
such a failure. Unfortunately, the
second unit, which had failed in the
identical manner a few milliseconds
before.
Some Software
failures
Y2K problem:
It was simply the ignorance about
the adequacy or otherwise of using
only last two digits of the year.
The 4-digit date format, like 1964,
was shortened to 2-digit format, like
64.
Some Software
failures
The Patriot Missile
o First time used in Gulf war
o Used as a defense from Iraqi Scud
missiles
o Failed several times including one
that killed 28 US soldiers in
Dhahran, Saudi Arabia
Reasons:
A small timing error in the system’s
clock accumulated to the point that
after 14 hours, the tracking system was
no longer accurate. In the Dhahran
attack, the system had been operating
for more than 100 hours.
Some Software failures
The Space Shuttle
Part of an abort scenario for the
Shuttle requires fuel dumps to
lighten the spacecraft. It was
during the second of these
dumps that a (software) crash
occurred.
...the fuel management module,
which had performed one
dump and successfully exited,
restarted when recalled for the
second fuel dump...
Some Software failures
A simple fix took care of the problem…but the
programmers decided to see if they could come up with a
systematic way to eliminate these generic sorts of bugs in
the future. A random group of programmers applied this
system to the fuel dump module and other modules.
Seventeen additional, previously unknown problems
surfaced!
Some Software failures
Financial Software
Many companies have experienced failures in their
accounting system due to faults in the software itself. The
failures range from producing the wrong information to
the whole system crashing.
Some Software failures
Windows XP
o Microsoft released Windows XP on October 25, 2001.
o On the same day company posted 18 MB of
compatibility patches on the website for bug fixes,
compatibility updates, and enhancements.
o Two patches fixed important security holes.
This is Software Engineering.
“No Silver Bullet”
The hardware cost continues to decline
drastically.
However, there are desperate cries for a
silver bullet something to make software
costs drop as rapidly as computer hardware
costs do.
But as we look to the horizon of a decade,
we see no silver bullet. There is no single
development, either in technology or in
management technique,that by itself
promises even one order of magnitude
improvement in productivity, in reliability
and in simplicity.
“No Silver
Bullet”
The hard part of building software is the specification, design and
testing of this conceptual construct, not the labour of representing
it and testing the correctness of representation.
We still make syntax errors, to be sure, but they are trivial as
compared to the conceptual errors (logic errors) in most systems.
That is why, building software is always hard and there is
inherently no silver bullet.
While there is no royal road, there is a path
forward. Is reusability (and open source) the new
silver bullet?
“No Silver
Bullet”
The blame for software bugs belongs to:
• Software companies
• Software developers
• Legal system
• Universities
What is software?
• Computer programs and associated
documentation
What is
software?
Programs
Documentation Operating
Procedures
Software=Program+Documentation+Operating
Procedures Components of software
Documentation consists of different types of manuals are
Formal Specification
Analysis Context-
/Specification Diagram
Data Flow
Diagrams
Flow Charts
Design
Entity-Relationship
Documentation Diagram
Manuals
Source Code Listings
Implementation Cross-Reference
Listing
Test Data
Testing
Test Results
List of documentation
manuals
Documentation consists of different types of manuals are
System Overview
User Beginner’s Guide
Manuals Tutorial
Reference Guide
Operating
Procedures
Installation Guide
Operational
Manuals
System
Administration Guide
List of operating procedure manuals.
Software Product
• Software products may be developed for a particular
customer or may be developed for a general market
• Software products may be
–Generic - developed to sold to a range of
be customers different
–Bespoke (custom) - developed for a single customer
according to their specification
Software Product
Software product is a product designated for
delivery to the user
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What is software
engineering?
Software engineering is an engineering discipline which
is concerned with all aspects of software production
Software engineers should
– adopt a systematic and organised approach to their
work
– use appropriate tools and techniques depending on
• the problem to be solved,
• the development constraints and
– use the resources available
What is software
At the firstengineering?
conference on software engineering in 1968, Fritz
Bauer defined software engineering as “The establishment and
use of sound engineering principles in order to obtain
economically developed software that is reliable and works
efficiently on real machines”.
Stephen Schach defined the same as “A discipline whose aim is
the production of quality software, software that is delivered on
time, within budget, and that satisfies its requirements”.
Both the definitions are popular and acceptable to majority.
However, due to increase in cost of maintaining software,
objective is now shifting to produce quality software that is
maintainable, delivered on time, within budget, and also satisfies
its requirements.
Software Process
The software process is the way in which we produce
software.
Why is it difficult to improve software process ?
• Not enough time
• Lack of knowledge
Software Process
• Wrong motivations
• Insufficient commitment
Improved future state
Process improvement
begins
Initial state
state
Productivity
Do not quit here!
Learning curve
Time
Software
Characteristics:
✓Software does not wear
out.
Burn-in
phase Wear out
phase
Useful life
phase
Intensity
Failure
Tim
e
Software
Characteristics:
✓ Software is not
manufactured
✓ Reusability of components
✓ Software is flexible
Software
Characteristics:
Comparison of constructing a bridge vis-à-vis writing a
program.
Sr. Constructing a bridge Writing a program
No
1. The problem is well understood Only some parts of the problem are
understood, others are not
2. Every program is different and designed for
There are many existing bridges
special applications.
3. The requirement for a bridge typically do Requirements typically change during all
not change much during construction phases of development.
4. The strength and stability of a bridge can be Not possible to calculate correctness of a
calculated with reasonable precision program with existing methods.
5. When a bridge collapses, there is a When a program fails, the reasons are often
detailed investigation and report unavailable or even deliberately concealed.
6. Engineers have been constructing bridges Developers have been writing programs
for thousands of years for 50 years or so.
7. Materials (wood, stone,iron, steel) and Hardware and software changes rapidly.
techniques (making joints in wood, carving
stone, casting iron) change slowly.
The Changing Nature of Software
System Real
Software Time
Software
Engineering Embedded
and Scientific Software
Software
Web based Business
Software Software
Artificial
Intelligence Personal
Software Computer
Software
The Changing Nature of Software
Trend has emerged to provide source code to the
customer and organizations.
Software where source codes are available are known
as open source software.
Examples
Open source software: LINUX, MySQL, PHP, Open
office, Apache webserver etc.
Software Myths (Management Perspectives)
Management may be confident about good
standards and clear procedures of the company.
But the taste of any food item
is in the eating;
not in the Recipe !
Software Myths (Management
Perspectives)
Company has latest computers and state-of-
the-art software tools, so we shouldn’t worry
about the quality of the product.
The infrastructure is
only one of the several factors
that determine the quality
of the product!
Software Myths (Management
Perspectives)
Addition of more software specialists, those
with higher skills and longer experience may
bring the schedule back on the track!
Unfortunately,
that may further delay the schedule!
Software Myths (Management
Perspectives)
Software is easy to change
The reality is totally different.
Software Myths (Management
Perspectives)
Computers provide greater reliability than
the devices they replace
This is not always true.
Software Myths (Customer Perspectives)
A general statement of objectives is sufficient to get started
with the development of software. Missing/vague
requirements can easily be incorporated/detailed out as they
get concretized.
If we do so, we are heading
towards a disaster.
Software Myths (Customer Perspectives)
Software with more features is better
software
Software can work right the first time
Both are only myths!
Software Myths (Developer
Perspectives)
Once the software is demonstrated, the job is done.
Usually, the problems just begin!
Software Myths (Developer
Perspectives)
Software quality can not be assessed before
testing.
However, quality assessment techniques
should be used through out the
software development life cycle.
Software Myths (Developer
Perspectives)
The only deliverable for a software
development project is the tested code.
Tested code is only one of the deliverable!
Software Myths (Developer
Perspectives)
Aim is to develop working programs
Those days are over. Now objective is to
develop good quality maintainable
programs!
Some Terminologies
➢ Deliverables and Milestones
Different deliverables are generated during software development.
The examples are source code, user manuals, operating procedure
manuals etc.
The milestones are the events that are used to ascertain the status of
the project. Finalization of specification is a milestone. Completion
of design documentation is another milestone. The milestones are
essential for project planning and management.
Some Terminologies
➢ Product and Process
Product: What is delivered to the customer, is called a product. It
may include source code, specification document, manuals,
documentation etc. Basically, it is nothing but a set of deliverables
only.
Process: Process is the way in which we produce software. It is
the collection of activities that leads to (a part of) a product. An
efficient process is required to produce good quality products.
If the process is weak, the end product will undoubtedly suffer,
but an obsessive over reliance on process is also dangerous.
Some Terminologies
➢ Measures, Metrics and Measurement
A measure provides a quantitative indication of the extent,
dimension, size, capacity, efficiency, productivity or reliability of
some attributes of a product or process.
Measurement is the act of evaluating a measure.
A metric is a quantitative measure of the degree to which a system,
component or process possesses a given attribute.
Some Terminologies
➢ Software Process and Product
Metrics
Process metrics quantify the attributes of software
process and environment;
development
whereas product metrics are measures for the software
product.
Examples
Process metrics: Productivity, Quality, Efficiency
etc. Product metrics: Size, Reliability, Complexity
etc.
Some Terminologies
➢ Productivity and Effort
Productivity is defined as the rate of output, or production per unit
of effort, i.e. the output achieved with regard to the time taken but
irrespective of the cost incurred.
Hence most appropriate unit of effort is Person Months (PMs),
meaning thereby number of persons involved for specified months.
So, productivity may be measured as LOC/PM (lines of code
produced/person month)
Some Terminologies
➢ Module and Software Components
There are many definitions of the term module. They range from
“a module is a FORTRAN subroutine” to “a module is an Ada
Package”, to “Procedures and functions of PASCAL and C”, to
“C++ Java classes” to “Java packages” to “a module is a work
assignment for an individual developer”. All these definition are
correct. The term subprogram is also used sometimes in place of
module.
Some Terminologies
“An independently deliverable piece of functionality providing
access to its services through interfaces”.
“A component represents a modular, deployable, and replaceable
part of a system that encapsulates implementation and exposes a
set of interfaces”.
Some Terminologies
➢ Generic and Customized Software Products
Generic products are developed for anonymous customers. The
target is generally the entire world and many copies are expected
to be sold. Infrastructure software like operating system,
compilers, analyzers, word processors, CASE tools etc. are
covered in this category.
The customized products are developed for particular customers.
The specific product is designed and developed as per customer
requirements. Most of the development projects (say about
80%)come under this category.
Role of Management in Software
Development
Factor
s
Peopl Projec
e t
Produc Proces
t s
Role of Management in Software
Development
People
Project Dependency 2 Product
4
Order
Process
Reference
•Software Engineering -KK Aggarwal and Yogesh
Singh.
•Software Engineering: A Practitioner's Approach-
Roger S. Pressman
