Topserver User Manual
Topserver User Manual
TOPServer 2
Table of Contents
Table of Contents 2
Introduction 14
System Requirements 15
Application Data 16
Components 17
Process Modes 17
Interfaces and Connectivity 18
OPC DA 18
OPC AE 19
OPC UA Interface 20
OPC .NET 21
DDE 21
FastDDE / SuiteLink 22
iFIX Native Interfaces 22
Navigating the User Interface 22
Options — General 26
Options — Runtime Connection 28
Project Properties 28
Project Properties — General 28
Project Properties — OPC DA 29
Project Properties — OPC UA 31
Project Properties — DDE 33
Project Properties — OPC .NET 34
Project Properties — OPC AE 34
Project Properties — FastDDE / SuiteLink 35
Project Properties — iFIX PDB Settings 36
Accessing the Administration Menu 37
Settings 38
Settings — Administration 38
Settings — Configuration 38
Settings — Runtime Process 39
Settings — Runtime Options 40
Settings — Logs 41
Settings — ProgID Redirect 42
Settings — User Manager 43
Settings — Configuration API Service Transaction Log 46
Settings — Configuration API Service Configuration 47
Settings — Certificate Store 50
Settings — Service Ports 51
www. ptc.com
3 TOPServer
www. ptc.com
TOPServer 4
www. ptc.com
5 TOPServer
www. ptc.com
TOPServer 6
www. ptc.com
7 TOPServer
www. ptc.com
TOPServer 8
The project file was created with a more recent version of this software. 213
A client application has disabled auto-demotion on device '<device>'. 214
Phone number priority has changed. | Phone Number Name = '<name>', Updated Priority = '<pri-
ority>'. 214
Tag generation results for device '<device>'. | Tags created = <count>. 214
Tag generation results for device '<device>'. | Tags created = <count>, Tags overwritten = <count>. 214
Tag generation results for device '<device>'. | Tags created = <count>, Tags not overwritten =
<count>. 214
Access to object denied. | User = '<account>', Object = '<object path>', Permission = 214
User moved from user group. | User = '<name>', Old group = '<name>', New group = '<name>'. 214
User group has been created. | Group = '<name>'. 214
User added to user group. | User = '<name>', Group = '<name>'. 214
User group has been renamed. | Old name = '<name>', New name = '<name>'. 214
Permissions definition has changed on user group. | Group = '<name>'. 214
User has been renamed. | Old name = '<name>', New name = '<name>'. 215
User has been disabled. | User = '<name>'. 215
User group has been disabled. | Group = '<name>'. 215
User has been enabled. | User = '<name>'. 215
User group has been enabled. | Group = '<name>'. 215
Password for user has been changed. | User = '<name>'. 215
The endpoint '<url>' has been added to the UA Server. 215
The endpoint '<url>' has been removed from the UA Server. 215
The endpoint '<url>' has been disabled. 215
The endpoint '<url>' has been enabled. 215
User information replaced by import. | File imported = '<absolute file path>'. 215
User has been deleted. | User = '<name>'. 215
Group has been deleted. | Group = '<name>'. 216
Account '<name>' does not have permission to run this application. 216
Failed to import user information. 216
Changing runtime operating mode. 216
Runtime operating mode change completed. 216
Shutting down to perform an installation. 216
OPC ProgID has been added to the ProgID Redirect list. | ProgID = '<ID>'. 216
OPC ProgID has been removed from the ProgID Redirect list. | ProgID = '<ID>'. 216
The invalid ProgID entry has been deleted from the ProgID Redirect list. | ProgID = '<ID>'. 217
Password for administrator was reset by the current user. | Administrator name = '<name>', Current
user = '<name>'. 217
User moved from user group. | User = '<name>', Old group = '<name>', New group '<name>'. 217
User group has been created. | Group = '<name>'. 217
User added to user group. | User = '<name>', Group = '<name>'. 217
User information replaced by import. | File imported = '<absolute file path>'. 217
User group has been renamed. | Old name = '<name>', New name = '<name>'. 217
Permissions definition has changed on user group. | Group = '<name>'. 217
User has been renamed. | Old name = '<name>', New name = '<name>'. 217
User has been disabled. | User = '<name>'. 217
www. ptc.com
9 TOPServer
www. ptc.com
TOPServer 10
both programs and open only the one you want to use. | Product = '<name>'.
Opening project. | Project = '<name>'. 221
Closing project. | Project = '<name>'. 221
Virtual Network Mode changed. This affects all channels and virtual networks. See help for more
details regarding the Virtual Network Mode. | New mode = '<mode>'. 221
Beginning device discovery on channel. | Channel = '<name>'. 221
Device discovery complete on channel. | Channel = '<name>', Devices found = '<count>'. 222
Device discovery canceled on channel. | Channel = '<name>'. 222
Device discovery canceled on channel. | Channel = '<name>', Devices found = '<count>'. 222
Unable to begin device discovery on channel. | Channel = '<name>'. 222
Shutting down for the purpose of performing an installation. 222
Runtime project has been reset. 222
Runtime project replaced. | New project = '<path>'. 222
Connection attempt to runtime failed. | User = '<name>', Reason = '<reason>'. 222
Discovered device for Channel '<name>' renamed due to duplicate name. | Discovered name =
'<name>', New name = '<name>'. 222
Not connected to the event logger service. 222
Attempt to add item '<name>' failed. 222
No device driver DLLs were loaded. 223
Invalid project file: '<name>'. 223
Could not open project file: '<name>'. 223
Rejecting request to replace the project because it's the same as the one in use: '<name>'. 223
Filename must not overwrite an existing file: '<name>'. 223
Filename must not be empty. 223
Filename is expected to be of the form subdir/name.{json, <binary ext>, <secure binary ext>} 223
Filename contains one or more invalid characters. 223
Saving project files with Project File Encryption enabled as .OPF file type is not supported. Supported
file types are .SOPF and .JSON. 223
Saving project files with Project File Encryption disabled as .SOPF file type is not supported. Sup-
ported file types are .OPF and .JSON. 223
Account '<name>' does not have permission to run this application. 223
A password is required for saving encrypted project files (.<secure binary extension>). 224
Saving .<binary extension> and .JSON project files with a password is not supported. To save encryp-
ted project files, use .<secure binary extension>. 224
A password is required for saving/loading encrypted project files (.<secure binary extension>). 224
Saving/loading .<binary extension> and .JSON project files with a password is not supported. To save
encrypted project files, use .<secure binary extension>. 224
File is expected to be located in the 'user_data' subdirectory of the installation directory and of the form
name.{json, <binary ext>, <secure binary ext>} 224
Addition of object to '<name>' failed: <reason>. 224
Move object '<name>' failed: <reason>. 224
Update of object '<name>' failed: <reason>. 224
Delete object '<name>' failed: <reason>. 225
Unable to load startup project '<name>': <reason>. 225
Failed to update startup project '<name>': <reason>. 225
Runtime project replaced with startup project defined. Runtime project will be restored from '<name>'
at next restart. 225
www. ptc.com
11 TOPServer
www. ptc.com
TOPServer 12
www. ptc.com
13 TOPServer
www. ptc.com
TOPServer 14
Introduction
Version 1.829
This software-based server is designed for accurate communications, quick setup, and unmatched interoperability
between client applications, industrial devices, and systems. The server provides a wide range of plug-ins and
device drivers and components that suit most communication needs. The plug-in design and single user interface
provides consistent access from standards-based applications and non-standards-based applications with native
interfaces.
www. ptc.com
15 TOPServer
System Requirements
The server has minimum system requirements for both software and hardware. These requirements must be met
for the application to operate as designed.
l 2 GHz Processor
l 1 GB installed RAM (defer to the suggestion for the OS)
l 600 MB available disk space
l Ethernet Card
l Super VGA (800x600) or higher resolution video
2. Verify the latest security updates are installed for the operating system.
See Also: For compatibility and upgrade information , see Release Adviser
www. ptc.com
TOPServer 16
Application Data
Microsoft standard users must have the appropriate permissions on the Application Data directory. This folder con-
tains files critical to the proper functioning of the server, such as project files. Permissions on this folder dictate
which users are able to configure the product. By default, the server stores application data in C:\Pro-
gramData\<server>. This setting is configured during installation and can only be changed by reinstalling the
product. Permissions only need to be configured during a new installation as upgrades inherit the previously con-
figured Windows security settings. The dialog below shows where a new installation provides the opportunity to
configure the location of the application data folder.
Microsoft standard users must be granted both read and write permissions to the folder and its contents. Execute
permission is not required to run the server. The application does not provide tools to add permissions to this
folder; they must be granted using Windows Explorer. Users who don’t have permissions receive the following
error when attempting to start the application: “This account does not have permission to run this application.
Contact the system administrator”.
The server does not modify the permissions of the configured folder; it inherits the default permissions configured
at its location. The default (ProgramData) location inherits read-only permissions for the Users default Windows
group. Read permissions alone are not sufficient to configure the product; however, they do potentially allow users
who shouldn’t have access the ability to read contents of the folder. By default, Windows administrators have the
correct permissions.
www. ptc.com
17 TOPServer
l Don’t manage permissions with individual users or the “Users” default windows group. Instead, create a cus-
tom user group and configure its permissions. Add users who should be granted permissions to that group.
Components
The server implements client / server architecture. The components include Configuration, Runtime, Admin-
istration, and Event Log.
Configuration
The Configuration is the client-user interface that is used to modify the runtime project. The Configuration can be
launched by multiple users and supports remote Runtime configuration.
Runtime
The Runtime is the server component that starts as a service by default. Clients can connect to the runtime
remotely or locally.
Administration
The Administration is used to view and/or modify settings and launch applications that pertain to user management
and the server. By default, the Administration is started and sent to the System Tray when a user account logs onto
the operating system.
Project
The Project file contains the channel, device, and tag definitions as well as preferences and other saved settings.
For more information, refer to Designing a Project.
Event Log
The Event Log service collects information, warning, error, and security events. These events are sent to the Con-
figuration's Event Log window for viewing.
For more information, refer to What is the Event Log?
Process Modes
The process mode can be changed while the server is running; however, doing so while a client is connected inter-
rupts the connection for a short period. The modes of operation are System Service and Interactive.
System Service
By default, the server is installed and runs as a service. When System Service is selected, the Runtime does not
require user intervention and starts when the operating system opens. This provides user independent access to
the server by the clients.
Interactive
When Interactive is selected, the Runtime remains stopped until a client attempts to connect to it. Once started, it
runs until all clients have disconnected and then shuts down. The Runtime also shuts down if the user account logs
off the operation system.
Note: The process mode may be changed to meet client applications' needs through the Administration settings
dialogs.
www. ptc.com
TOPServer 18
l When a communication interface (such as DDE) must exchange information with the user desktop and the
server is installed on Windows.
See Also:
Settings - Runtime Process
How To... Allow Desktop Interactions
Server - a software application designed to bridge the communication between a device, controller, or data source
with a client application. Servers can only respond to requests made by a client.
Client - a software program that is used to contact and obtain data from a server (either on the same computer or
on another computer). A client makes a request and the server fulfills the request. An example of a client would be
an e-mail program connecting to a mail server or an Internet browser client connecting to a web server.
Human Machine Interface (HMI) - a software application (typically a Graphical User Interface or GUI) that
presents information to the operator about the state of a process and to accept and implement the operator control
instructions. It may also interpret the plant information and guide the interaction of the operator with the system.
Man Machine Interface (MMI) - a software application (typically a Graphical User Interface or GUI) that presents
information to the operator about the state of a process and to accept and implement the operator control instruc-
tions. It may also interpret the plant information and guide the interaction of the operator with the system.
For more information on a specific interface, select a link from the list below.
DDE Interface
FastDDE/SuiteLink Interface
iFIX Native Interfaces
OPC AE Interface
OPC DA Interface
OPC UA Interface
OPC DA
Supported Versions
1.0a
2.05a
3.0
Overview
"OPC" stands for Open Productivity and Connectivity in industrial automation and the enterprise systems that sup-
port industry. It is a client/server technology where one application acts as the server (providing data) and another
acts as a client (using data).
OPC is composed of a series of standards specifications: OPC Data Access (DA) is the most prolific standard.
OPC DA is a widely accepted industrial communication standard that enables data exchange between multi-
vendor devices and control applications without proprietary restrictions. An OPC server can communicate data con-
tinuously among PLCs on the shop floor, RTUs in the field, HMI stations, and software applications on desktop
PCs. OPC compliance makes continuous real-time communication possible (even when the hardware and soft-
ware are from different vendors).
www. ptc.com
19 TOPServer
OPC Data Access 1.0a was the original specification developed by the OPC Foundation in 1996. Although it con-
tinues to be supported by many of the OPC client applications in use today, OPC Data Access 2.0 Enhanced OPC
better utilizes the underlying Microsoft COM technology. OPC Data Access 3.0 is the latest version of the OPC DA
interface.
OPC AE
Supported Versions
1.0
1.10
Overview
OPC Alarms & Events (AE) is a specification developed by the OPC Foundation to standardize the way that alarm
and event information is shared among systems. Using the standard, AE clients can receive alarms and event
notices for equipment safety limits, system errors, and other abnormal situations.
Simple Events
Simple Events include the server events displayed in the Event Log (such as information, warning, error, and secur-
ity events). The server supports the following filtering options for Simple Events for AE clients:
l Event Type Simple.
l Event Category Filter by server-defined categories. Each event is assigned to one category. Descriptions
of the categories are as follows:
l Runtime Error Events Simple events that are shown as errors in the Event Log.
l Runtime Warning Events Simple events that are shown as warnings in the Event Log.
l Runtime Information Events Simple events that are shown as informational in the Event Log.
Condition Events
Condition Events are created by server conditions, which are currently only configurable through the use of the
Alarms & Events plug-in. The server supports the following filtering options for Condition Events for AE clients:
1. Event Condition.
2. Category Filter by server-defined categories. Each event is assigned to one category. Descriptions of the
categories are as follows:
l Level Alarms Events that are generated by process-level conditions. For example, tank level > 10.
l Deviation Alarms Events that are generated by deviation conditions. For example, tank level ± 10.
l Rate of Change Alarms Events that are generated by rate of change conditions.
www. ptc.com
TOPServer 20
3. Severity Filter by severity level. Levels range from 0 to 1000; 1000 is the most severe. Each event is
assigned a severity.
4. Area Filter by a process area to get alarms and events from only that area. An area is used to organize
alarm and event information.
5. Source Filter by source to get events from only that source. A source is an Alarms & Events area that was
created by a source (such as a server tag) that belongs to an area.
Note: The Alarms & Events Plug-In allows conditions to be configured through server tags. For example, a Tem-
perature tag can be configured through the Alarms & Events Plug-In to generate an event when the maximum
value is reached. For more information on the Alarms & Events Plug-In, contact an OPC vendor.
Optional Interfaces
The AE server interface does not support the following optional interfaces:
l IOPCEventServer::QueryEventAttributes This interface manages event attributes, which are not sup-
ported by the server. Attributes allow custom information to be added to an event (such as special mes-
sages or server tag values). This also applies to the IOPCEventSubscriptionMgt::SelectReturnedAttributes
interface and the IOPCEventSubscriptionMgt::GetReturnedAttributes interface.
l IOPCEventServer::TranslateToItemIDs This interface allows AE clients to get the OPC DA item related to
the event. This is because in some cases, events are related to the value of a server tag.
l IOPCEventServer2: This interface allows clients to enable/disable areas and sources. This interface is not
supported by the server, because it would allow one client to enable/disable an area or source for all clients.
Note: The AE server interface does not support tracking events.
OPC UA Interface
Supported Version
1.02 optimized binary TCP
Overview
Note: Currently, neither UA via HTTP / SOAP web services nor for complex data is supported. For more inform-
ation, refer to the OPC UA Configuration Manager manual.
OPC Open Connectivity via Open Standards (OPC) is a set of standard interfaces based on Microsoft's OLE / COM
technology. The application of the OPC standard interface makes possible interoperability between automation /
control applications and field systems / devices. Unified Architecture (UA User Administration or Unified Archi-
tecture) provides a platform independent interoperability standard. It is not a replacement for OPC Data Access
(DA Data Access) technologies: for most industrial applications, UA complements or enhances an existing DA
architecture. The OPC UA OPC Unified Architecture will replace, modernize, and enhance the functionality of the
existing OPC defined interfaces. OPC UA is described in a layered set of specifications broken into parts. It is pur-
posely described in abstract terms and in later parts married to existing technology on which software can be built.
This layering helps isolate changes in OPC UA from changes in the technology used to implement it.
See Also: Project Properties — OPC UA
See Also: For endpoint creation and certificate management for UA drivers and/or the ThingWorx Native Inter-
face, see OPC UA Configuration Manager
OPC UA Profiles
OPC UA is a multi-part specification that defines a number of services and information models referred to as fea-
tures. Features are grouped into profiles, which are then used to describe the functionality supported by a UA
server or client.
For additional information about profiles, refer to the OPC Foundation website.
www. ptc.com
21 TOPServer
OPC .NET
Supported Version
1.20.2
Overview
OPC .NET is a family of APIs provided by the OPC Foundation that leverage Microsoft's .NET technology and
allow .NET clients to connect to the server. This server supports OPC .NET 3.0 WCF, formally known as OPC Xi.
Unlike other OPC .NET APIs, OPC .NET 3.0 uses Windows Communication Foundation (WCF) for connectivity,
avoiding DCOM issues and providing the following benefits:
l Secure communication via multiple communications bindings (such as Named Pipe, TCP, Basic HTTP,
HTTPS, and Ws HTTP).
l Consolidation of OPC Classic Interfaces.
l Simple development, configuration, and deployment of Windows environment.
The server adds OPC .NET 3.0 support using a customized version of the OPC .NET 3.0 WCF Wrapper supplied
by the OPC Foundation. The wrapper runs as a system service called "xi_server_runtime.exe". It wraps the exist-
ing server's OPC AE and DA interfaces, providing WCF clients access to the server's tag and alarm data. It does
not support Historical Data Access (HDA).
Note: The OPC .NET service is only started when the server starts and the interface is enabled. Unlike OPC DA,
clients cannot launch the server. For more information on configuration, refer to Project Properties – OPC .NET.
Requirements
To install and use OPC .NET 3.0, Microsoft .NET 3.5 must be present on the machine before server installation.
DDE
Supported Formats
CF_Text
XL_Table
Advanced DDE
Overview
Although this server is first and foremost an OPC server, there are still a number of applications that require
Dynamic Data Exchange (DDE) to share data. As such, the server provides access to DDE applications that sup-
port one of the following DDE formats: CF_Text, XL_Table, and Advanced DDE. CF_Text and XL_Table are stand-
ard DDE formats developed by Microsoft for use with all DDE aware applications. Advanced DDE is a high-
performance format supported by a number of client applications specific to the industrial market.
www. ptc.com
TOPServer 22
Advanced DDE
Advanced DDE is the DDE format defined by Rockwell Automation. Today, all Rockwell client applications are
Advanced DDE aware. Advanced DDE is a variation on the normal CF_Text format, which allows larger amounts of
data to transfer between applications at higher rates of speed (and with better error handling).
Requirements
For the DDE interface to connect with the server, the Runtime must be allowed to interact with the desktop. For
more information, refer to How To... Allow Desktop Interactions.
FastDDE / SuiteLink
Overview
FastDDE is a DDE format defined by Wonderware Corporation. It allows larger amounts of data to transfer
between applications at higher speed (and with better error handling) than generic DDE. SuiteLink is a client-server
communication method that has succeeded FastDDE. It is TCP/IP based and has improved bandwidth and speed.
Both FastDDE and SuiteLink are supported by all Wonderware client applications.
Note: The Wonderware connectivity toolkit is used to simultaneously provide OPC and FastDDE / SuiteLink con-
nectivity, allowing quick access to device data without the use of intermediary bridging software.
For security reasons, it is recommended that users utilize the most recent Wonderware DAServer Runtime Com-
ponents. For more information and available downloads, refer to the Invensys Global Technical Support WDN web-
site.
Requirements
For the FastDDE interface to connect with the server, the Runtime must be allowed to interact with the desktop.
FastDDE, SuiteLink, FactorySuite, InTouch, and Wonderware are all trademarks of Wonderware Corporation.
Title Bar
Displays the application name, when Configuration is connected to the Runtime, and the current Runtime project
when applicable.
Menu Bar
File Includes the project-level commands; such as Save, Open, Import, and Export.
Edit Includes action commands; such as Copy, Paste, and New Channel.
Includes the display commands; such as which elements of the user interface are visible or hid-
View
den and the type of tree organization to display.
Includes the configuration commands; such as general options, connection settings, event log
Tools
filters; and access to the License Utility, Application Report Utility, and Quick Client.
www. ptc.com
23 TOPServer
Runtime Includes server connectivity commands; such as Connect..., Disconnect, and Reinitialize.
Help Includes commands to access the product documentation, by server, driver, or plug-in.
Button Bar
The standard buttons are described below. Plug-ins and drivers add, remove, enable, and disable buttons based
on available functionality for the active items and view.
New Project: Initiates creation of a new project file to replace the active project. The project file defines the
devices connected, their settings, and how they are grouped.
Open Project: Allows the user to browse for an existing project file to load, replacing the active project.
Save Project: Implements any recent changes and writes the active project file to disk.
Save As: Writes the active project with changes, such as to a new location or file name.
New Device: Defines a new hardware component or PLC for data collection.
New Tag Group: Defines a new collection of data points, or tags, that can be organized as a single unit.
Bulk Tag Creation: Defines tags discovered in the target device or environment.
Properties: Allows viewing and editing of parameters for the selected item.
Undo: Resets the value or item to its configuration prior to the most recent change.
Copy: Creates a duplicate of the selected item and stores it on the clipboard.
Paste: Inserts an item currently in the clipboard into the selected area.
www. ptc.com
TOPServer 24
Project - where global settings for the active project are stored or updated.
Connectivity - where channels and devices are organized, right-click actions are available, and properties can be
accessed for display in the Detail pane.
Aliases - where mappings to system resources, legacy paths, and complex routings can be given shorter, more
user-friendly, or SCADA compatible names and shortcuts.
Tip: In very large projects or if some features are used more than others, the tree can be customized through fil-
tering. Hide or show tree nodes under the View menu.
The Project Tree provides a variety of appropriate options through a right-click menu. For example, devices and
channels can be copied and pasted to start a new configuration based on existing choices and settings. The name
is duplicated and a numbered added (that increments if many are pasted) to keep names unique. For drivers that
support additional features, those are available on the right-click menu as well.
Tip: The Project Tree View supports a right-click menu option to launch the QuickClient. This allows you to
troubleshoot connections, device communication, and / or tag group settings and addresses without loading the
entire project. Launch from the channel, device, or tag group level to load ONLY items below that point in the tree.
www. ptc.com
25 TOPServer
Detail View
This view displays one of several configuration selection options for the active project. The information displayed is
related to the current selection in the Project Tree View.
Note: When selecting a Project Tree View, the Detail View columns persist until a channel or device is chosen.
At that time, the columns revert to displaying the device or tag information.
Tip: Start typing an item name to search for that item within the detail view. The first occurrence of the typed char-
acter(s) is selected and displayed within the visible pane. Typing the character(s) again highlights the next occur-
rence and so on with each repeated entry.
Property Editor
Some properties can be edited in the property editor. The standard buttons in the property editor operate as
follows:
Defaults restores settings for the selected property group to their default values (both applied and pending
changes).
Cancel exits the property editor without implementing pending changes. Closing the property editor has the same
effect.
www. ptc.com
TOPServer 26
Event Log
This view, in the bottom pane, displays four types of recorded messages: General Information, Security Alerts,
Warnings, and Errors from the server, drivers, or plug-ins. By default, log entries include the date, time, source, and
event description. For more information, see Event Log Options.
Status Bar
Displays the current status of the Configuration (Connecting, Ready, etc.) as well as mouse-over hints for the Menu
Bar and Button Bar items.
Note: A lock icon in the status bar indicates read-only mode, where the configuration and runtime are not com-
municating.
Icons
The desktop icon allows you to launch the product and can be pinned to the taskbar if desired.
The administration icon launches the Administration interface for global settings, such as language and various
security options.
Options — General
This dialog is used to specify general server options (such as when to establish a connection with the Runtime,
when to back up saved Configuration project files, and what conditions invoke warning pop-ups).
www. ptc.com
27 TOPServer
Startup
Immediately attempt to establish a Runtime connection on start: Determines whether or not the configuration
tool connects to the Runtime when started. When disabled, users must connect manually. The default is enabled.
Number of recently used project files to track: Set the number of project files presented in the MRU (Most
Recently Used) list of projects. The valid range is 1 to 16. The default setting is 8.
Backup saved Configuration project files prior to overwriting: When enabled, the system automatically makes a
backup copy of the last saved Configuration project before it is overwritten with a new project file. The backup file
name and location are displayed in the Event Log.
CSV Import
The Delimiter setting specifies the Comma Separated Variable (CSV) that the server uses to import and export tag
data in a CSV file. Options include comma and semicolon. The default setting is comma. For more information,
refer to Tag Management.
Confirmations
Enable the conditions that force the Configuration to present warnings to an operator.
Ask for confirmation when deleting an object: When enabled, all Configuration delete operations invoke a warn-
ing popup that requires confirmation before the delete operation can be completed.
www. ptc.com
TOPServer 28
Confirm when operation will cause clients to disconnect: When enabled, all Configuration operations that would
cause client applications to be disconnected from the server invoke a warning popup. This popup requires con-
firmation before the disconnect sequence can be initiated.
Prompt to save project changes: When enabled, the Configuration invokes a popup if the server is being shut
down while the project has outstanding changes.
Confirm Runtime project replacement: When enabled, this option warns that the project can be opened and
edited offline while the Configuration is connected to the Runtime.
Do not show the read-only message: When enabled, this suppresses the warning to users that changes are not
allowed in the configuration because it is in read-only mode.
Show user login dialog: When enabled, a valid user name and password are required before the Configuration
can be connected to the Runtime for project editing. The default is disabled.
Note: User names and permissions are assigned by the Administrator account. For more information, refer to
Settings - User Manager.
Project Properties
To access the Project Properties groups from the configuration, click Edit | Project Properties. For more inform-
ation, select a link from the list below.
www. ptc.com
29 TOPServer
Identification
Description: Enter an optional phrase to help identify this project in reports and monitoring systems.
Title: Enter an optional word or phrase to identify this project in file names and reports.
Tags Defined: Verify that the tag count matches expectations of data collection for this project (and licensing, if
applicable).
The Defaults button restores the settings to the default / pre-set values.
Data Access
Enable OPC 1.0 Data Access Interfaces: Select Yes to allow the server to accept OPC client connections from
OPC clients that support the 1.0 specification. The default setting is enabled.
Enable OPC 2.0 Data Access Interfaces: Select Yes to allow the server to accept OPC client connections from
OPC clients that support the 2.0 specification. The default setting is enabled.
www. ptc.com
TOPServer 30
Enable OPC 3.0 Data Access Interfaces: Select Yes to allow the server to accept OPC client connections from
OPC clients that support the 3.0 specification. The default setting is enabled.
Include Hints When Browsing: Select Yes to allow OPC client applications to browse the address formatting Hints
available for each communications driver. The Hints provide a quick reference on how a particular device's data
can be addressed. This can be useful when entering dynamic tags from the OPC client. The hint items are not valid
OPC tags. Some OPC client applications may try to add the Hint tags to their tag database. When this occurs, the
client receives an error from the server. This is not a problem for most clients, although it can cause others to stop
adding tags automatically or report errors. Prevent this by disabling Hints. The default setting is disabled (No).
Include Tag Properties When Browsing: Select Yes to allow OPC client applications to browse the tag properties
available for each tag in the address space. The default setting is disabled.
Shutdown Wait Period: Specify how long the server waits for an OPC client to return from the server shutdown
event. If the client application does not return within the timeout period, the server completes shutdown and exit.
The valid range is 10 to 60 seconds. The default setting is 15 seconds.
Synchronous Request Timeout: Specify how long the server waits for a synchronous read operation to complete.
If a synchronous operation is in progress and the timeout is exceeded, the server forces the operation to complete
with a failure to the client. This prevents clients from locking up when using synchronous operations. The valid
range is 5 to 60 seconds. The default setting is 15 seconds.
Note: Synchronous writes do not use this property setting; only reads / requests utilize this property.
Enable Diagnostics Capture: Select Yes to allow OPC diagnostics data to be logged to the Event Log service for
storage (typically used for troubleshooting). The default setting is disabled (No).
Maximum Connections: Set the maximum number of simultaneous connections allowed through the interface(s)
at a time. Any connection past the limit is refused and a diagnostic message is posted. The valid range is 1 to 4000
connections. The default setting is 512 connections.
Maximum OPC Groups: Set the maximum number of simultaneous OPC groups supported through the interface
(s) at a time. Any client that requests a group past this limit receives an error value and both a diagnostic message
and event log message are posted. The valid range is 10 to 4000 groups. The default setting is 2000 groups.
Note: This limit protects resource utilization for best performance. If you encounter this limit, consider optimizing
the client configuration to reduce the number of connections and tag groups.
For more information on the OPC Data Access 1.0, 2.0, and 3.0 Custom Specifications, refer to the OPC Found-
ation website www.opcfoundation.org.
Compliance
Reject Unsupported Language IDs: Select Yes to only allow Language IDs that are natively supported by the
server. If the OPC client application attempts to add an OPC group to the server and receives a general failure, it is
possible the client has given the server a Language ID that is not natively supported. If this occurs, the server
rejects the group addition. To resolve this particular issue, disable the compliant feature to force the server to
accept any Language ID.
Ignore Deadband for Cache Reads: Select Yes for the server to ignore the deadband setting on OPC groups
added to the server. For some OPC clients, passing the correct value for deadband causes problems that may res-
ult in the OPC client (such as, having good data even though it does not appear to be updating frequently or at all).
This condition is rare. As such, the selection should normally be left in its default disabled state.
Ignore Browse Filter: Select Yes for the server to return all tags to an OPC client application when a browse
request is made, regardless of the access filter applied to the OPC clients tag browser.
Data Type Support for 2.05a: Select Yes for the server to adhere to the data type requirements and expected
behaviors for data type coercion that were added to the 2.05a specification.
Fail on Bad Quality: Select Yes for the server to return a failure if one or more items for a synchronous device read
results in a bad quality read. Compliance requires the server to return success, indicating that the server could com-
plete the request even though the data for one or more items may include a bad and/or uncertain quality.
www. ptc.com
31 TOPServer
Group Initial Updates: Select Yes for the server to return all outstanding initial item updates in a single callback.
When disabled, the server returns initial updates as they are available (which can result in multiple callbacks).
Enabling this may result in loss of buffered data when using drivers that support data buffering (Event Playback)
for unsolicited device protocols. The compliance setting should be disabled if loss of buffered data is a concern.
Respect Client Locale: Select Yes for the server to use the Locale ID of the running Windows Operating System or
the Locale ID set by the OPC client when performing data type conversions. For example, a string representing a
floating-point number such as 1,200 would be converted to One Thousand - Two Hundred if converted using Eng-
lish metrics, but would be One and Two-Tenths if converted using German metrics. If German software is running
on an English OS, users need to determine how the comma is handled. This setting allows for such flexibility. By
default, and due to historical implementation, the server respects the Locale ID of the operating system.
Bad Quality Item as S_FALSE: Select Yes for the server to return S_FALSE in the item error array for items
without good quality. This setting defaults to Yes for existing projects that are set to full compliance and No for
those that are not. When set to No, the legacy behavior of returning E_FAIL (0x80004005) occurs.
Return Data ASAP: Select Yes to enable all groups to update the client. When enabled, an active item that exper-
iences a change in value or quality triggers a client update. The group update rate specified by the client is used to
set the client requested scan rate for the items added to that group. The default setting is disabled.
The Defaults button restores the settings to the default / pre-set values.
Note: To change a setting, click in the specific property's second column. This invokes a drop-down menu that
displays the options available.
Server Interface
Enable: When enabled, the UA server interface is initialized and accepts client connections. When disabled, the
remaining properties on this page are disabled.
Log diagnostics: When enabled, OPC UA stack diagnostics are logged to the OPC Diagnostics Viewer. This
should only be enabled for troubleshooting purposes.
www. ptc.com
TOPServer 32
Client Sessions
Allow anonymous login: This property specifies whether or not a user name and password are required to estab-
lish a connection. For security, the default setting is No to disallow anonymous access and require credentials to
log in.
Note: If this setting is disabled, users cannot login as the default user in the User Manager. Users can login as
the Administrator provided that a password is set in the User Manager and is used to login.
Tip: Additional users may be configured to access data without all the permissions associated with the admin-
istrator account. When the client supplies a password on connect, the server decrypts the password using the
encryption algorithm defined by the security policy of the endpoint, then uses it to login.
When the client supplies a password on connect, the server decrypts the password using the encryption
algorithm defined by the security policy of the endpoint.
Max. connections: specify the maximum number of supported connections. The valid range is 1 to 256. The
default setting is 128.
Tip: The maximum connections to UA servers is 256.
Minimum session timeout: specify the UA client's minimum timeout limit for establishing a session. Values may be
changed depending on the needs of the application. The default value is 15 seconds.
Maximum session timeout: specify the UA client's maximum timeout limit for establishing a session. Values may
be changed depending on the needs of the application. The default value is 60 seconds.
Tag cache timeout: specify the tag cache timeout. The valid range is 0 to 60 seconds. The default setting is 5
seconds.
Note: This timeout controls how long a tag is cached after a UA client is done using it. In cases where UA cli-
ents read / write to unregistered tags at a set interval, users can improve performance by increasing the timeout.
For example, if a client is reading an unregistered tag every 5 seconds, the tag cache timeout should be set to 6
seconds. Since the tag does not have to be recreated during each client request, performance improves.
Browsing
Return tag properties: Enable to allow UA client applications to browse the tag properties available for each tag in
the address space. This setting is disabled by default.
Return address hints: Enable to allows UA client applications to browse the address formatting hints available for
each item. Although the hints are not valid UA tags, certain UA client applications may try to add them to the tag
database. When this occurs, the client receives an error from the server. This may cause the client to report errors
or stop adding the tags automatically. To prevent this from occurring, make sure that this property is disabled. This
setting is disabled by default.
Monitored Items
Max. Data Queue Size: specify the maximum number of data notifications to be queued for an item. The valid
range is 1 to 100. The default setting is 2.
Note: The data queue is used when the monitored item's update rate is faster than the subscription's publish
rate. For example, if the monitored item update rate is 1 second, and a subscription publishes every 10 seconds,
then 10 data notifications are published for the item every 10 seconds. Because queuing data consumes memory,
this value should be limited when memory is a concern.
Subscriptions
Max. retransmit queue size: specify the maximum number of publishes to be queued per subscription. The valid
range is 1 to 100. A value of zero disables retransmits. The default setting is 10.
Note: Subscription publish events are queued and retransmitted at the client's request. Because queuing con-
sumes memory, this value should be limited when memory is a concern.
Max. notifications per publish: specify the maximum number of notifications per publish. The valid range is 1 to
65536. The default setting is 65536.
Note: This value may affect the connection's performance by limiting the size of the packets sent from the server
www. ptc.com
33 TOPServer
to the client. In general, large values should be used for high-bandwidth connections and small values should be
used for low-bandwidth connections.
The Defaults button restores the settings to the default / pre-set values.
For the DDE interface to connect with the server, the Runtime must be allowed to interact with the desktop. For
more information, refer to How To... Allow Desktop Interactions.
To access the DDE server settings through the Configuration, click Edit | Project Properties and locate the DDE
properties. Its properties can be used to tailor the DDE operation to fit the application's needs.
General
Enable DDE connections to the server: This property determines whether the DDE server portion of the server is
enabled or disabled. If DDE operation is disabled, the server does not respond to any request for DDE data. If
intending to use the server only as an OPC server, users may want to disable DDE operation. Doing so can
increase the data security and improve overall server performance. DDE is disabled by default.
See Also: How To... Use DDE with the Server
Service name: This property allows users to change how the server appears as an application name to DDE cli-
ents. This name is initially set to allow compatibility with the previous versions of the server. If users need to replace
an existing DDE server however, the server's service name can be changed to match the DDE server being
replaced. The service name allows a string of 1 to 32 characters to be entered.
Formats
This property allows users to configure the DDE format to provide to client applications. Choose to enable or dis-
able Advanced DDE, XL Table, and CF_Text. All three formats are enabled by default. This is particularly useful
when users experience problems connecting a DDE client application to the server: each of the DDE formats can
be disabled to isolate a specific format for testing purposes.
Note: Every DDE-aware application must support CF_Text at a minimum.
Timing
Client update interval: This interval setting is used to batch up DDE data so that it can be transferred to client
applications. When using a DDE format, performance gains only come when large blocks of server data can be
sent in a single DDE response. To improve the ability of the server to gather a large block of data, the update timer
can be set to allow a pool of new data to accumulate before a being sent to a client application. The valid range of
the update timer is 20 to 60000 milliseconds. The default setting is 100 milliseconds.
www. ptc.com
TOPServer 34
DDE request timeout: This property is used to configure a timeout for the completion of DDE request. If a DDE cli-
ent request (either a read or write operation) on the server cannot be completed within the specified timeout, an
error is returned to the DDE client. The valid range is 1 to 30 seconds. The default setting is 15 seconds.
Note: The server Runtime may need to be reinitialized for changes to take effect.
Enabled: When enabled, the OPC .NET Wrapper is initialized and accept client connections.
Tips:
1. The OPC .NET Wrapper runs as a System Service called "xi_server_runtime.exe". It is only started when
the server starts and the option described above is enabled. Unlike OPC DA, clients cannot launch the
server.
2. To use and install OPC .NET, Microsoft .NET 3.5 must be present on the machine prior to server install-
ation.
The Defaults button restores the settings to the default / pre-set values.
The OPC AE group is used to specify a number of project-level AE settings. Changes made to these settings take
effect after all A&E clients disconnect from the server.
The Alarms & Events plug-in allows Alarms & Events (A&E) clients to receive A&E data from the OPC server. It is
used to convert OPC server events into A&E format and to create custom alarms using OPC server tags.
For more information, contact the OPC vendor.
General
Enable AE Connections to the Server: This property turns the OPC AE server on and off.
Enable Simple Events: When enabled, simple events are made available to clients. When disabled, the events are
sent. The default setting is enabled.
www. ptc.com
35 TOPServer
Subscriptions
Max. Subscription Buffer Size: Specify the maximum number of events sent to a client in one send call. The range
is 0 to 1000. The default setting is 100. 0 means there is no limit.
Min. Subscription Buffer Time: Specify the minimum time between send calls to a client. The supported range is
100 to 60000 milliseconds. The default setting is 1000 milliseconds.
Min. Keep-Alive Time: Specify the minimum amount of time between keep-alive messages sent from the server to
the client. The supported range is 100 to 60000 milliseconds. The default setting is 1000 milliseconds.
The Defaults button restores the settings to the default / pre-set values.
For the FastDDE interface to connect with the server, the Runtime must be allowed to interact with the desktop.
For more information, refer to How To... Allow Desktop Interactions.
Note: For proper FastDDE / SuiteLink operation (and for this tab to be available in Project Properties), the Won-
derware FS2000 Common Components or the InTouch Runtime Component version 8.0 or higher must be
installed on the PC.
Enable FastDDE / SuiteLink connections to the server: This property enables or disables support of the client /
server protocols. When a Wonderware product is installed on the PC, this setting is available to enable. If the
FastDDE / SuiteLink operation is disabled, the server does not respond to any request for FastDDE or SuiteLink
data.
Tip: For better performance and security, it is recommended that this setting be disabled if the server is only used
for OPC connectivity.
Application Name: icon to open the application's name. The default setting is server_runtime.
Note: This name may be customized to suit specific end-user needs. For example, users that select "Remove
and Redirect" during the installation must change this setting to "servermain" for certain FactorySuite applications
to work without modification.
Client Update Interval (ms): icon to open how often new data is sent to FastDDE / SuiteLink client applications.
The range is 20 to 32000 milliseconds. The default setting is 100 milliseconds. The timer allows FastDDE /
SuiteLink data to be batched up for transfer to client applications. When using a client-server protocol like FastDDE
or SuiteLink, performance gains only come when large blocks of server data can be sent in a single response. To
improve the ability of the server to gather a large block of data, the update timer can be set to allow a pool of new
data to accumulate before being sent to a client application.
Notes:
1. The update rate applies to how often data is sent to the client application, not how often data is read from
the device. The scan rate can be used to adjust how fast or slow the server acquires data from an attached
www. ptc.com
TOPServer 36
2. The server Runtime may have to be reinitialized for changes to take effect.
The Defaults button restores the settings to the default / pre-set values.
Note: The iFIX PDB Settings are only displayed in Project Properties if iFIX is installed on the computer.
In some cases, the Process Mode must be set to System Service for the iFIX PDB interface to work with the
Runtime. For more information, refer to Process Modes.
Note: It is recommended that users keep the default values for each field. Users should also ensure that the set-
tings meet the application's requirements.
General
Enable connectivity to iFIX PDB: Enable or disable support of the client/server protocols. If the iFIX PDB oper-
ation is disabled, the server does not respond to any request for iFIX PDB data. For better performance and secur-
ity when the server is only being used for OPC connectivity, disable this property.
Enable latched data: Normally, the iFIX application's data links display a series of question marks (such as "????")
if a communication failure has occurred. Users may want to have a value displayed at all times, however. By
enabling latched data, the last value successfully read is preserved on the screen. The default setting is enabled.
Note: Data latching is not supported for AR and DR blocks.
Enable update per poll: When enabled, the server delivers the current value, quality, and timestamp to iFIX every
time that the driver polls the device. When disabled, the server only delivers an update to iFIX when it determines
the value or the quality has changed. The default setting is disabled.
Note: This setting is dynamic, meaning that the server immediately begins to deliver updates to the iFIX client at
the device scan rate after the option is applied.
Use iFIX startup configuration file: Enable to create this file through iFIX to contains all items accessed by the iFIX
client. It automatically starts scanning items before iFIX requests item data. The default setting is enabled.
See Also: Project Startup for iFIX Applications
Use unconfirmed updates Controls how the server updates local cache for iFIX following writes via the NIO inter-
face. With the default setting (disabled), the server does not update local cache until the value has been confirmed
via a read. For the majority of applications, the default setting provides the best user experience from the stand-
point of data integrity. For applications leveraging iFIX Easy Database Access (EDA), users may wish to enable
unconfirmed updates to update the local cache for iFIX immediately with the attempted write value.
Note: From a data integrity perspective, use of unconfirmed updates can result in a false indication of write suc-
cess and inaccurate data displayed in iFIX. Another consequence of using unconfirmed updates is that the data dis-
played in iFIX can “flicker” due to the temporary unconfirmed update (write value attempted) followed by a
confirmed update (actual value read for the item).
www. ptc.com
37 TOPServer
Timing
PDB-to server request timeout(s): Specify the amount of time that the iFIX PDB waits for a response from an add,
remove, read, or write request before timing out. Once timed out, the request is discarded on behalf of the server. A
timeout can occur if the server is busy processing other requests or if the server has lost communications with iFIX
PDB. In the case of lost communications, the iFIX PDB automatically re-establishes communications with the
server so that successive timeouts do not occur. The valid range is 5 to 60 seconds. The default setting is 5
seconds.
Deactivate tags on PDB read inactivity: Direct the server to automatically deactivate tags that have not been read
by iFIX for the time period specified. This reduces unnecessary polling of the process hardware. When enabled,
the server reads its list of tags every 15 seconds and deactivates any that are idle. If iFIX has not performed a read
request of a tag for the time period specified, the tag is considered idle. Since the server checks for idle tags on a
15 second cycle, a tag may not get set inactive at precisely this time from its last read; it could be up to 15 seconds
longer depending on when the last read occurred in the check cycle. If iFIX requests data from a tag that has been
previously deactivated, the server reactivates the tag and resumes polling the hardware. The default setting is dis-
abled. Once this feature is enabled, however, it becomes applied to all projects. Users may specify an idle time in a
range from 15 to 607999 (15 seconds to 1 week).
This feature is meant to be used with Register tags only and can cause non-register tags to go off scan. To avoid
this situation when using this feature, set the inactivity timer greater than the longest scan time configured in the
iFIX database.
Inactivity timeout(s): Specify the amount of time that the iFIX PDB waits for activity before timing out. In the case of
lost communications, the iFIX PDB automatically re-establishes communications with the server so that successive
timeouts do not occur. The valid range is 5 to 60 seconds. The default setting is 5 seconds.
The Defaults button restores the settings to the default / pre-set values.
Start Runtime Service: starts the server runtime service and loads the default runtime project.
Stop Runtime Service: disconnects all clients and saves the default Runtime project before stopping the server
Runtime service.
Reinitialize: disconnects all clients and resets the runtime server. It automatically saves and reloads the default
project without stopping the server runtime service.
Reset Event Log: resets the Event Log. The date, time, and source of the reset are added to the Event Log in the
configuration window.
Support Information: launches a dialog that contains basic summary information on both the server and the drivers
currently installed for its use.
www. ptc.com
TOPServer 38
Exit: closes the Administration and removes it from the System Tray. To view it again, select it from the Windows
Start menu.
Settings
To access the Settings groups, right-click on the Administration icon located in the System Tray. Select Settings.
For more information, select a link from the list below.
Settings — Administration
Settings — Configuration
Settings — Runtime Process
Settings — Runtime Options
Settings — Event Log
Settings — ProgID Redirect
Settings — User Manager
Settings — Service Ports
Settings — Administration
The Administration group is used to configure the Runtime Administration's actions.
Automatically start Administration: When enabled, this property enables the Administration to start automatically.
The Administration is a System Tray application that allows quick links to various server tools including the Settings
Console, Configuration, User Manager Console, and controls for stopping and starting the Runtime service.
Product Language Selection: Select the preferred user interface language from the drop-down menu.
Tip: The language settings defaults to the language of the install, which defaults to the language setting in the
operating system, if possible.
Settings — Configuration
The Configuration group is used to configure how the Configuration both connects to and interacts with the
Runtime.
www. ptc.com
39 TOPServer
Connection
Communicate using port: This property is the TCP/IP port to be used to communicate between the Configuration
and the Runtime. To obtain the default setting, click Default.
Session Management
Max Concurrent Configuration Connections: Specify the number of Configuration connections that can be made
to the Runtime at one time. The range is 1 to 64. The default is 10.
Idle Session Timeout: Set the length of time the console connection can be inactive before it is shut down. The
range is 10 to 3600 seconds. The default is 60 seconds.
Selected Mode: Specify whether the server is running as System Service or Interactive. By default, the server
installs and runs as System Service. Changing this setting causes all clients, both Configuration and process, to be
www. ptc.com
TOPServer 40
disconnected and the server to be stopped and restarted. It also restores user-configured DCOM settings to
default.
High Priority: Set the server process priority. The default setting is normal. When enabled, this setting allows the
server to have priority access to resources.
Note: Microsoft recommends against setting applications to a high priority as it can adversely affect other applic-
ations running on the same system.
Processor Affinity: Specify on which CPUs the server can be executed when it is run on PCs containing more than
one.
Project Backups
Backup the Runtime project prior to replacement: This property enables the Runtime project to be backed up
before it is overwritten. The backup location is displayed in the Event Log. This option is enabled by default.
Note: The Runtime project is overwritten if either New or Open is selected while connected to the Runtime. In
addition, connecting to the Runtime while working offline with a project may result in Runtime project replacement.
Keep the most recent: This property limits the number of backup files to be saved to disk. The range is 1 to 1000.
The default is 10.
Clean up now...: This property invokes a confirmation dialog that allows users to delete all the Runtime project
backups. Doing so does not affect the current running project.
Tip: It is a best practice to save a copy of the project file on a regular basis for disaster recovery purposes. The
default directories for these backups are:
C:\ProgramData\<vendor>\<product>\<version>
Tip: If the file has been saved to an alternate location, search for *.opf, *.sopf, or *.json to locate available project
files.
Use DCOM configuration settings: Enable to use authentication and security from the DCOM Configuration.
Configure... Click to launch the DCOM Configuration Utility to specify the level of security and restrict access for
certain users and/or applications.
When this setting is disabled, the server overrides the DCOM settings set for the application and does not per-
form any authentication on the calls received from client applications. It impersonates the security of the client
www. ptc.com
41 TOPServer
when performing any actions on behalf of the client application. Disabling this setting provides the lowest level of
security and is not recommended. If this setting is chosen, ensure that the client and server applications are run-
ning in a secure environment so that the application is not compromised.
Settings — Logs
The log properties are used to define the communication and persistence settings for:
l Event Log Settings
l OPC Diagnostics Log Settings
l
l
Communications Diagnostics Log Settings
Connection
Port: Specify the TCP/IP port to be used to communicate between the logs and the application. The valid range is
49152 to 65535. To restore the default port setting, enter a blank value.
Log Settings
The properties for each log type are the same, but the values you set are independent for each log type.
Persistence Mode: icon to open the log's persistence mode. Options include Memory, Single File, and Extended
Datastore. The default setting for the Event Log Setting and Audit Log Setting is Single File. The default setting for
Communications Diagnostics Log Settings is Memory (no persistence). The default setting for OPC Diagnostics
Log Settings is Single File. Descriptions of the options are as follows:
l Memory (no persistence): When selected, this mode records all events in memory and does not gen-
erate a disk log. A specified number of records are retained before the oldest records start being deleted.
The contents are removed each time the server is started.
l Single File: When selected, this mode generates a single disk-based log file. A specified number of
records are retained before the oldest records start being deleted. The contents are restored from this file
on disk when the server is started.
l Extended Data Store: When selected, this mode persists a potentially large number of records to disk in
a data store distributed across many files. The records are retained for a specified number of days before
being removed from the disk. The contents are restored from the distributed file store on disk when the
server is started.
Max. records: Specify the number of records that the log system retains before the oldest records start being
deleted. It is only available when the Persistence Mode is set to Memory or Single File. The valid range is 100 to
100,000 records. The default setting is 25,000 records.
Note: The log is truncated if this property is set to a value less than the current size of the log.
Log file path: Specify where the disk log is stored. It is only available when the Persistence Mode is set to Single
File or Extended Datastore.
Note: Attempts to persist diagnostics data using a mapped path may fail because the Event Log service is run-
ning in the context of the SYSTEM account and does not have access to a mapped drive on the local host. Users
that utilize a mapped path do so at their own discretion. It is recommended that the Uniform Naming Convention
(UNC) path be used instead.
www. ptc.com
TOPServer 42
Max. single file size: Specify the size that a single datastore file must attain before a new datastore file can be star-
ted. It is only available when the Persistence Mode is set to Extended Datastore. The valid range is 100 to 10000
KB. The default setting is 1000 KB.
Min. days to preserve: Specify that individual datastore files are deleted from disk when the most recent record
stored in the file is at least this number of days old. It is only available when the Persistence Mode is set to Exten-
ded Datastore. The valid range is 1 to 90 days. The default setting is 30 days.
See Also: Built-In Diagnostics
When saving to file, monitor the Windows Event Viewer for errors relating to the persistence of data to disk.
The Event Log restores records from disk either at start up or when the following occurs:
1. The Persistence Mode is set to Single File or Extended Datastore.
Note: When Single File persistence is selected, the server loads all persisted records from disk before
making any records available to clients.
2. The log file path is set to a directory that contains valid persisted log data.
The Extended Datastore Persistence Mode has the potential to load a very large number of records from disk. To
remain responsive, the log services client requests for records while records are loaded from disk. As the record
store is loaded, clients are provided with all records in the log regardless of filtering. Once all the records have been
loaded, the server applies filters and sorts the records chronologically. The client views are updated automatically.
Note: Loading large record stores may cause the log server to be less responsive than usual. It regains full
responsiveness once the loading and processing completes. Resource usage is higher than usual during loading
and settles on completion.
The Extended Datastore Persistence Mode has the potential to fill a storage medium quickly, especially when per-
sisting OPC Diagnostics. If a disk error is encountered while persisting records, an error posts to the Windows
Event Viewer.
See Also: PC Diagnostics Viewer
The Event Log system would be useless if there was no mechanism to protect its contents. If operators could
change these properties or reset the log, the purpose would be lost. Utilize the User Manager to limit what functions
an operator can access.
The ProgID Redirect feature allows users to enter the legacy server's ProgID. The server creates the necessary
Windows Registry entries to allow a client application to connect to the server using the legacy server's ProgID.
www. ptc.com
43 TOPServer
Add: This button is used to add a ProgID to the redirection list. When clicked, it invokes the "Add New ProgID" dia-
log. For more information, refer to "Adding a New ProgID" below.
Remove: This button is used to remove a selected ProgID from the redirection list.
Note: A redirected ProgID cannot be browsed by OPC client applications that use the OpcEnum service to loc-
ate OPC servers. In most cases, users can enter the redirected ProgID into the client application manually.
The client application should not be running while the legacy server's ProgID is being added to the redirection
list. Failure to observe this warning may result in the client application not respecting the newly redirected ProgID.
New Group: When clicked, this button adds a new TOPServer user group. Groups cannot contain illegal char-
acters.
For more information, refer to User Group Properties.
www. ptc.com
TOPServer 44
New User: When clicked, this button adds a new user to the selected user group. This function is disabled for
anonymous clients. Users cannot contain illegal characters.
Note: User names cannot be changed. If a user name must change, create a new user with the correct or altered
name and delete the existing user. User passwords can be changed at any time.
For more information, refer to User Properties.
Tip: To update multiple permissions at the same time, right-click on the property group and select the desired per-
missions.
Disable Selected User / Group: When clicked, this button disables the selected user or user group. This function
is only available to custom users and user groups. Disabling a user group disables all users within it.
Restore Selected User / Group: When clicked, this button restores the selected user or user group. Restoring a
user group returns the users within it to the state they were in prior to disabling. This icon is only available once a
user or user group has been disabled.
Delete Selected User / Group: When clicked, this button deletes the selected user or user group. This function is
only available to custom users and user groups (not users pre-configured by installation). Deleting a user group
removes all users within it.
Import User Information: When clicked, this button imports user information from an XML file. For the import to suc-
ceed, the file that is selected must have been exported from the server's Administration utility. This function is only
enabled when a member of the built-in Administrators group is logged in.
Export User Information: When clicked, this button exports user information to an XML file. This is useful for users
that need to move the project from one machine to another. Administrators also have the option to password pro-
tect the XML file: if utilized, the correct password must be entered for the import to succeed on the new machine.
The XML file cannot be edited and re-imported. This function is enabled at all times.
The Import / Export User Information features were released in server version 5.12. Any user passwords that
were set while using previous server versions must be changed in 5.12 before an export is attempted; otherwise,
the export fails.
After upgrading the server or importing User Information, it is recommended to review the User Manager per-
missions for accuracy.
Imports and upgrades from older versions may fail due to users or groups containing illegal characters. In this
case, fix the names before exporting from older versions.
Note: Import User Information replaces existing users and user groups with those being imported (except for the
Administrator built-in user).
Illegal Characters
For local server users and groups, some characters are not permitted in local server user names and local group
names (Version 6.9 and higher). In particular, forward (/) and backward (\) slashes are NOT allowed. Trying to cre-
ate users or groups with these characters causes a failure message that describes illegal characters.
www. ptc.com
45 TOPServer
Move User To This option moves the user to a different user group. The status of the group does not matter: both
disabled and enabled groups appear in the list. An active user moved to a disabled group becomes disabled as
well. A disabled user moved to an enabled group persists in status until changed.
Tip: To configure TOPServer as a standard user (non-Administrator Windows user), grant the standard user
read and write privileges to the Application Data directory. Only an administrator can set these permissions.
For more information, refer to the Post-Installation section of the Secure Deployment Guide.
Tip: To quickly allow or deny all options in a category, right-click on the category and select Allow All or Deny
All. A setting that displays bold text indicates that its value has been changed. Once the change is saved, the text
displays as normal.
Name: Click the icon to open the name of the new user group. The maximum number of characters allowed is 31.
Duplicate names are not allowed.
Description: This optional property provides a brief description of the user group. This can be particularly helpful
for operators creating new user accounts. The maximum number of characters allowed is 128.
Permissions assigned to this user group: This field assigns permissions for the selected user group. Permissions
are organized into the following categories: Project Modification, Server Permissions, I/O Tag Access, System Tag
Access, Internal Tag Access, and Browse Project Namespace. More information on the categories is as follows:
l Project Modification: This category specifies permissions that control default project modifications.
l Server Permissions: This category specifies permissions that control access to server functionality. These
permissions are not supported by the anonymous client.
www. ptc.com
TOPServer 46
l I/O Tag Access: This category specifies permissions that control access to device-level I/O tag data.
These tags require device communications and are described as Static tags in the server.
l System Tag Access: This category specifies permissions that control access to System tags. These tags
begin with an underscore and exist in a server-defined location. For more information, refer to System
Tags.
l Internal Tag Access: This category specifies permissions that control access to internal tags. These tags
are either driver-managed (controlling some aspect of the driver's operation) or user-specified (at a plug-in
level).
l Browse Project Namespace: This category specifies permissions that control browse access to the project
namespace in clients that support browsing. This is not supported by all client types.
l Event Log: This category specifies permissions that control access to the informational, warning, error, and
security messages posted to the event log. The defaults are Allow. Some clients require a runtime rein-
itialization for these settings to take effect.
Note: When the server_config is in offline mode, the event log view uses event filtering set for the
anonymous client.
Tip: To view more information on a specific object in a category, select it.
User Properties
The user properties may be accessed by double-clicking on the user or right-clicking on the user and selecting
Properties....
Old Password: This field holds the password that has been active for this user.
Password: Enter a new or updated password this user must enter to log into the system. It is case-sensitive with a
minimum of 14 and a maximum of 512 characters. The password must include a mix of uppercase and lowercase
letters, numbers, and special characters. Avoid well-known, easily guessed, or common passwords.
Confirm Password: Re-enter the same password. It must be entered exactly the same in both the New Password
and Confirm Password fields.
Logging
www. ptc.com
47 TOPServer
Verbose Logging: records the request and response JSON bodies, which can be useful for troubleshooting. Turn-
ing on verbose logging can add two properties (requestbody and responsebody) to each log entry, depending on
the request type. To turn on verbose logging, open Settings | Configuration API Service | Transaction Logging
and change Verbose to Yes.
Warning: Verbose logging causes the transaction log to grow rapidly. Do not activate for normal use.
Note: Log queries are not logged in a verbose manner; the entries display the shorter format.
Logging Permissions: allows additional permission settings to prevent unauthorized users from accessing the log.
The default is Deny for all non-administrator users.
See Also: Refer to server help for more information on changing permissions in User Manager.
If the Administrative icon is not in the system tray, re-launch it by selecting Start | All Programs | <Vendor> |
<Product> | Administration | Settings .
www. ptc.com
TOPServer 48
Enable: Set Yes to enable the Configuration API server. If disabled (No); the service runs, but does not bind to the
HTTP and HTTPS ports and clients cannot access the server.
Enable HTTP: Set No to limit data transfer to only secure / encrypted protocols and endpoints. Select Yes to allow
unencrypted data transfer.
CAUTION:
l HTTP should only be used for internal networks secured through other methods because content is trans-
mitted as plain text. Data such as user authentication, application keys, and other sensitive information
should not be exposed through HTTP. Use with caution.
l To prevent external access over insecure HTTP, this port should be blocked by the firewall.
l The Configuration API server specifies HTTP strict transport security in all responses. This may cause a
browser to reject all HTTP access to any web servers (other web servers on the same system is not recom-
mended) on the same machine if HTTPS requests are made to the Configuration API.
l For HTTPS requests, a REST client that supports TLS 1.2 or higher is required.
HTTP Port: Specify the TCP/IP port for the REST client to communicate over unencrypted HTTP. The valid range
is 1 to 65535. HTTP and HTTPS ports must not match. The default port number of 57412.
HTTPS Port: Specify the TCP/IP port for the REST client to communicate over secure HTTP. The valid range is 1
to 65535. HTTP and HTTPS ports must not match. The default port number of 57512.
Enable Token-Based Authentication: Specify Yes/No to allow use of tokens for authentication. This supports
Single Sign-On (SSO) and other more complex security methods.
CORS Allowed Origins: Specify a comma-separated list of allowed domain specifications that may access the
Configuration API server for Cross Origin Resource Sharing (CORS) requests.
Restore Defaults: Click the blue link to the right to restore the default HTTP and HTTPS port values.
Enable Documentation: Set to Yes to enable access to the Configuration API documentation (via the endpoint).
View in Browser: click the blue address link to the right to open the Configuration API documentation landing page
in a browser.
View in Browser (SSL): click the blue address link to the right to open the Configuration API documentation land-
ing page in a browser via the secure URL.
www. ptc.com
49 TOPServer
Transaction Logging
Persistence Mode: Select the record retention method for the system log. The default setting is Memory (no per-
sistence). The options are:
l Memory (no persistence): records all events in memory and does not generate a log that is saved to disk.
A specified number of records are retained before the oldest records start being deleted. The contents are
available only while the server is running.
l Single File: generates a recorded log file saved to disk. A specified number of records are retained before
the oldest records start being deleted. The contents are restored from this file when the server is started.
l Extended Datastore: saves a potentially large number of records to disk distributed across multiple files.
The records are retained for a specified number of days before being removed from the disk. The contents
are restored from the distributed files on the disk when the server is started.
Max. Records: Specify the number of transactions the log retains before the oldest record is deleted. Available
when the Persistence Mode is set to Memory or Single File. The valid range is 100 to 30000 records. The default
setting is 1000 records.
Note: The log is truncated if this parameter is set to a value less than the current size of the log.
Log File Path: Indicate where the log is stored on disk. Available when the Persistence Mode is set to Single File or
Extended Datastore.
Attempts to persist diagnostics data using a mapped path may fail because the Transaction Log service is run-
ning in the context of the SYSTEM account and does not have access to a mapped drive on the local host. Use a
mapped drive path with caution. A Uniform Naming Convention (UNC) path is recommended.
Max. Single File Size: Indicate the size limit, in KB, of a single datastore file at which a new datastore file is started.
Available when the Persistence Mode is set to Extended Datastore. The valid range is 100 to 10000 KB. The
default setting is 1000 KB.
Min. Days to Preserve: Specify the number of days individual datastore files kept before being deleted from disk.
Available when the Persistence Mode is set to Extended Datastore. The valid range is 1 to 90 days. The default set-
ting is 30 days.
Verbose: Select Yes to record a detailed level of data is recorded in the log. Verbose logging includes request and
response bodies in addition to the parameters included with non-verbose logging. See Verbose Logging for more
information. Select No to record much less data and keep log files smaller.
Certificate Management
www. ptc.com
TOPServer 50
Note: An X.509 certificate is used to establish SSL communication between the client and the REST server. A
default self-signed certificate is generated when the REST server is installed, but accessing the server from outside
a secure network requires a trusted certificate.
View Certificate: Click the blue link to the right to open the current certificate to review.
Export Certificate: Click the blue link to the right to save the current certificate in .PEM format (such as for import-
ing into third-party REST clients).
Reissue Certificate: Click the blue link to the right to create a new certificate, replacing the current certificate.
Import Certificate: Click the blue link to the right to import a certificate in .PEM format.
Note: A certificate is created on installation without additional configuration. When reissuing or importing a cer-
tificate, the new certificate in not applied until the Configuration API is stopped and restarted via the Windows Ser-
vice Control Manager or the system restarts.
Instance Certificate
View: Click the View link to view the currently selected feature’s instance certificate.
Export: Save the currently selected feature’s instance certificate to a directory chosen by the user. The suggested
file name is the thumbprint of the certificate – though the user is free to change this. The output is PEM encoded and
includes a single certificate.
Reissue: Reissue the currently selected feature’s instance certificate. Certificates generated by the certificate store
are self-signed and expire in 10 years.
www. ptc.com
51 TOPServer
Import: Import the currently selected feature’s instance certificate. Use this option to import a certificate that has
been signed by a certificate authority that is trusted by the TLS / SSL peer.
Certificate: The trust store may contain zero to many certificates. The user must select a certificate to view, export,
or delete.
View: View the currently selected trust certificate for the currently selected feature.
Export: Export the currently selected trust certificate for the currently selected feature. As with the instance cer-
tificate, the output file is PEM encoded and contains a single certificate.
Delete: Delete the currently selected trust certificate for the currently selected feature. The feature no longer trusts
peers that present certificates that include this certificate in their chain of trust.
Import: Import one or more certificate authority or self-signed certificate(s) into the trust store. The feature trusts a
TLS / SSL peer that presents this certificate or a certificate that is signed by the imported certificate.
www. ptc.com
TOPServer 52
Port: Specify the TCP/IP port that the Store and Forward clients use to communicate with the Store and Forward
service. The valid range is 1024 to 65535. The default is configured by the server.
Default: Click to populate this field with the default port number.
Tips:
l The default port is recommended unless there is a conflict with another server application using that port.
l The Store and Forward Service does not accept remote connections, so there should be no firewall implic-
ations associated with this port assignment.
Security
Preferred Port: Specify a TCP/IP port that the Key Service can use to communicate within the server. The valid
range is 1024 to 65535. The default is configured by the server. If the Preferred Port is unavailable or inappropriate
for any reason, the service will attempt to secure an alternate port.
Default: Click to populate this field with the default port number.
www. ptc.com
53 TOPServer
What is a Channel?
What is a Device?
What is a Tag?
What is a Tag Group?
What is the Alias Map?
What is the Event Log?
What is a Channel?
A channel represents a communication medium from the PC to one or more external devices. A channel can be
used to represent a serial port, a card installed in the PC, or an Ethernet socket.
Before adding devices to a project, users must define the channel to be used when communicating with devices. A
channel and a device driver are closely tied. After creating a channel, only devices that the selected driver supports
can be added to this channel.
Creating a Channel
Channels are defined by a set of properties based on the communication methods. Channels are created through
the channel wizard, which guide users through the channel definition process; the configuration GUI, orthe Con-
figuration API service.
Channel names must be unique among all channels and devices defined in the project. For information on
reserved characters, refer to How To... Properly Name a Channel, Device, Tag, and Tag Group.
Note: For hardware card drivers, refer to the driver's help documentation to determine the ability to use with mul-
tiple channels in a single project. For information on how to determine the number of supported channels, refer to
Server Summary Information.
Users must define the specific communication parameters to be used. Multiple channels cannot share identical
communication parameters; for example, two serial drivers cannot use COM1.
For the correct communication parameters of a particular device, refer to both the manufacturer's and the driver's
help documentation.
Note: Flow Control settings for serial drivers are primarily used when connecting RS422/485 network devices to
the RS232 serial port via a converter. Most RS232 to RS422/485 converters require either no flow control (None) or
that the RTS line be on when the PC is transmitting and off when listening (RTS).
Removing a Channel
To remove a channel from the project, ; select the desired channel and press the Delete key; select Edit | Delete
from the Edit menu or toolbar; or use the Configuration API Service.
www. ptc.com
TOPServer 54
Identification
Name: Specify the user-defined identity of this channel. In each server project, each channel name must be
unique. Although names can be up to 256 characters, some client applications have a limited display window when
browsing the OPC server's tag space. The channel name is part of the OPC browser information. The property is
required for creating a channel.
For information on reserved characters, refer to "How To... Properly Name a Channel, Device, Tag, and Tag
Group" in the server help.
Driver: Specify the protocol / driver for this channel. Specify the device driver that was selected during channel cre-
ation. It is a disabled setting in the channel properties. The property is required for creating a channel.
Note: With the server's online full-time operation, these properties can be changed at any time. This includes
changing the channel name to prevent clients from registering data with the server. If a client has already acquired
an item from the server before the channel name is changed, the items are unaffected. If, after the channel name
has been changed, the client application releases the item and attempts to re-acquire using the old channel name,
the item is not accepted. Changes to the properties should not be made once a large client application has been
developed. Utilize proper user role and privilege management to prevent operators from changing properties or
accessing server features.
Diagnostics
Diagnostics Capture: When enabled, this option makes the channel's diagnostic information available to OPC
applications. Because the server's diagnostic features require a minimal amount of overhead processing, it is
recommended that they be utilized when needed and disabled when not. The default is disabled.
Note: This property is not available if the driver does not support diagnostics.
For more information, refer to Communication Diagnostics in the server help.
Tag Counts
Static Tags: Provides the total number of defined static tags at this level (device or channel). This information can
be helpful in troubleshooting and load balancing.
www. ptc.com
55 TOPServer
l Replace with Zero: This option allows a driver to replace non-normalized IEEE-754 floating point values
with zero before being transferred to clients.
l Unmodified: This option allows a driver to transfer IEEE-754 denormalized, normalized, non-number, and
infinity values to clients without any conversion or changes.
Note: This property is disabled if the driver does not support floating-point values or if it only supports the option
that is displayed. According to the channel's float normalization setting, only real-time driver tags (such as values
and arrays) are subject to float normalization. For example, EFM data is not affected by this setting.
For more information on the floating-point values, refer to "How To ... Work with Non-Normalized Floating-Point
Values" in the server help.
Inter-Device Delay: Specify the amount of time the communications channel waits to send new requests to the
next device after data is received from the current device on the same channel. Zero (0) disables the delay.
Note: This property is not available for all drivers, models, and dependent settings.
Ethernet Settings
Network Adapter: Specify the network adapter to bind. When left blank or Default is selected, the operating sys-
tem selects the default adapter.
Notes:
l With the server's online full-time operation, these properties can be changed at any time. Utilize proper user
role and privilege management to prevent operators from changing properties or accessing server features.
l Users must define the specific communication parameters to be used. Depending on the driver, channels
may or may not be able to share identical communication parameters. Only one shared serial connection
can be configured for a Virtual Network (see Channel Properties — Serial Communications).
www. ptc.com
TOPServer 56
Connection Type
Physical Medium: Choose the type of hardware device for data communications. Options include Modem, Eth-
ernet Encapsulation, COM Port, and None. The default is COM Port.
1. None: Select None to indicate there is no physical connection, which displays the Operation with no Com-
munications section.
2. COM Port: Select Com Port to display and configure the Serial Port Settings section.
3. Modem: Select Modem if phone lines are used for communications, which are configured in the Modem
Settings section.
4. Ethernet Encap.: Select if Ethernet Encapsulation is used for communications, which displays the Eth-
ernet Settings section.
5. Shared: Verify the connection is correctly identified as sharing the current configuration with another chan-
nel. This is a read-only property.
COM ID: Specify the Communications ID to be used when communicating with devices assigned to the channel.
The valid range is 1 to 999. The default is 1.
Baud Rate: Specify the baud rate to be used to configure the selected communications port.
Data Bits: Specify the number of data bits per data word. Options include 5, 6, 7, or 8.
Parity: Specify the type of parity for the data. Options include Odd, Even, or None.
Stop Bits: Specify the number of stop bits per data word. Options include 1 or 2.
Flow Control: Select how the RTS and DTR control lines are utilized. Flow control is required to communicate with
some serial devices. Options are:
l None: This option does not toggle or assert control lines.
l DTR: This option asserts the DTR line when the communications port is opened and remains on.
l RTS: This option specifies that the RTS line is high if bytes are available for transmission. After all buffered
bytes have been sent, the RTS line is low. This is normally used with RS232/RS485 converter hardware.
l RTS, DTR: This option is a combination of DTR and RTS.
l RTS Always: This option asserts the RTS line when the communication port is opened and remains on.
l RTS Manual: This option asserts the RTS line based on the timing properties entered for RTS Line Con-
trol. It is only available when the driver supports manual RTS line control (or when the properties are shared
and at least one of the channels belongs to a driver that provides this support). RTS Manual adds an
RTS Line Control property with options as follows:
www. ptc.com
57 TOPServer
l Raise: Specify the amount of time that the RTS line is raised prior to data transmission. The valid
range is 0 to 9999 milliseconds. The default is 10 milliseconds.
l Drop: Specify the amount of time that the RTS line remains high after data transmission. The valid
range is 0 to 9999 milliseconds. The default is 10 milliseconds.
l Poll Delay: Specify the amount of time that polling for communications is delayed. The valid range
is 0 to 9999. The default is 10 milliseconds.
Tip: When using two-wire RS-485, "echoes" may occur on the communication lines. Since this communication
does not support echo suppression, it is recommended that echoes be disabled or a RS-485 converter be used.
Operational Behavior
l Report Communication Errors: Enable or disable reporting of low-level communications errors. When
enabled, low-level errors are posted to the Event Log as they occur. When disabled, these same errors are
not posted even though normal request failures are. The default is Enable.
l Close Idle Connection: Choose to close the connection when there are no longer any tags being ref-
erenced by a client on the channel. The default is Enable.
l Idle Time to Close: Specify the amount of time that the server waits once all tags have been removed
before closing the COM port. The default is 15 seconds.
Ethernet Settings
Note: Not all serial drivers support Ethernet Encapsulation. If this group does not appear, the functionality is not
supported.
Ethernet Encapsulation provides communication with serial devices connected to terminal servers on the Ethernet
network. A terminal server is essentially a virtual serial port that converts TCP/IP messages on the Ethernet net-
work to serial data. Once the message has been converted, users can connect standard devices that support serial
communications to the terminal server. The terminal server's serial port must be properly configured to match the
requirements of the serial device to which it is attached. For more information, refer to "Using Ethernet Encap-
sulation" in the server help.
l Network Adapter: Indicate a network adapter to bind for Ethernet devices in this channel. Choose a net-
work adapter to bind to or allow the OS to select the default.
Specific drivers may display additional Ethernet Encapsulation properties. For more information, refer to
Channel Properties — Ethernet Encapsulation.
Modem Settings
l Modem: Specify the installed modem to be used for communications.
l Connect Timeout: Specify the amount of time to wait for connections to be established before failing a read
or write. The default is 60 seconds.
l Modem Properties: Configure the modem hardware. When clicked, it opens vendor-specific modem prop-
erties.
l Auto-Dial: Enables the automatic dialing of entries in the Phonebook. The default is Disable. For more
information, refer to "Modem Auto-Dial" in the server help.
l Report Communication Errors: Enable or disable reporting of low-level communications errors. When
enabled, low-level errors are posted to the Event Log as they occur. When disabled, these same errors are
not posted even though normal request failures are. The default is Enable.
l Close Idle Connection: Choose to close the modem connection when there are no longer any tags being
referenced by a client on the channel. The default is Enable.
l Idle Time to Close: Specify the amount of time that the server waits once all tags have been removed
before closing the modem connection. The default is 15 seconds.
www. ptc.com
TOPServer 58
Device Address: Specify the four-field IP address of the terminal server to which this device is attached. IPs are
specified as YYY.YYY.YYY.YYY. The YYY designates the IP address: each YYY byte should be in the range of 0
to 255. Each channel has its own IP address.
Port: Configure the Ethernet port that used when connecting to a remote terminal server. The valid range is 1 to
65535, with some numbers reserved. The default is 2101.
Protocol: Specify TCP/IP or UDP communication, which depends on the nature of the terminal server being used.
The default is TCP/IP. For more information on the protocol available, refer to the terminal server's help doc-
umentation.
Important: The Ethernet Encapsulation mode is completely transparent to the actual serial communications
driver. Users must configure the remaining device properties as if they were connecting to the device directly on the
local PC serial port.
Connect Timeout: Specify the amount of time that is required to establish a socket connection for a remote device
to be adjusted. In many cases, the connection time to a device can take longer than a normal communications
request to that same device. The valid range is 1 to 999 seconds. The default is 3 seconds.
Note: With the server's online full-time operation, these properties can be changed at any time. Utilize proper
user role and privilege management to prevent operators from changing properties or accessing server features.
The term "virtual network" describes a collection of channels and associated devices that use the same pipeline for
communications. For example, the pipeline of an Ethernet radio is the client radio. All channels using the same cli-
ent radio associate with the same virtual network. Channels are allowed to communicate each in turn, in a "round-
robin" manner. By default, a channel can process one transaction before handing communications off to another
channel. A transaction can include one or more tags. If the controlling channel contains a device that is not respond-
ing to a request, the channel cannot release control until the transaction times out. This results in data update
delays for the other channels in the virtual network.
Channel-Level Settings
Virtual Network: Specify the channel's mode of communication serialization. Options include None and Network 1
- Network 500. The default is None. Descriptions of the options are as follows:
l None: This option disables communication serialization for the channel.
l Network 1 - Network 500: This option specifies the virtual network to which the channel is assigned.
www. ptc.com
59 TOPServer
Transactions per Cycle: Specify the number of single blocked/non-blocked read/write transactions that can occur
on the channel. When a channel is given the opportunity to communicate, this is the number of transactions attemp-
ted. The valid range is 1 to 99. The default is 1.
Global Settings
Network Mode: This property is used to control how channel communication is delegated. In Load Balanced
mode, each channel is given the opportunity to communicate in turn, one at a time. In Priority mode, channels are
given the opportunity to communicate according to the following rules (highest to lowest priority):
1. Channels with pending writes have the highest priority.
2. Channels with pending explicit reads (through internal plug-ins or external client interfaces) are prioritized
based on the read's priority.
The default is Load Balanced and affects all virtual networks and channels.
Devices that rely on unsolicited responses should not be placed in a virtual network. In situations where com-
munications must be serialized, it is recommended that Auto-Demotion be enabled.
Due to differences in the way that drivers read and write data (such as in single, blocked, or non-blocked trans-
actions); the application's Transactions per cycle property may need to be adjusted. When doing so, consider the
following factors:
l How many tags must be read from each channel?
l How often is data written to each channel?
l Is the channel using a serial or Ethernet driver?
l Does the driver read tags in separate requests, or are multiple tags read in a block?
l Have the device's Timing properties (such as Request timeout and Fail after x successive timeouts) been
optimized for the virtual network's communication medium?
This configuration works well for typical network configurations and loading. Problems may arise if data needs to be
received from an Ethernet device at a regular interval, however. If the plant floor network is mixed with the IT net-
work, a large batch file transfer could completely disrupt the interval of the plant floor data. The most common way
to deal with this issue is to install a second NIC in the PC. One NIC can be used for accessing the IT network while
the other NIC accesses the plant floor data. Although this may sound reasonable, problems may occur when trying
to separate the networks. When using multiple NICs, users must determine the bind order. The bind order determ-
ines what NIC is used to access different portions of the Ethernet network. In many cases, bind settings can be
managed using the operating system's tools.
When there is a clear separation between the types of protocols and services that are used on each NIC card, the
bind order can be created by the operating system. If there isn't a clear way to select a specific bind order, users
may find that the Ethernet device connection is being routed to the wrong network. In this case, the network inter-
face shown below can be used to select a specific NIC card to use with the Ethernet driver. The network interface
selection can be used to select a specific NIC card based on either the NIC name or its currently assigned IP
address. This list of available NICs includes either unique NIC cards or NICs that have multiple IP assigned to
them. The selection displays any WAN connections are active (such as a dial up connection).
Note: This property is only available to Ethernet drivers.
By selecting a specific NIC interface, users can force the driver to send all Ethernet communication through the spe-
cified NIC. When a NIC is selected, the normal operating system bind order is bypassed completely. This ensures
that users have control over how the network operates and eliminates any guesswork.
www. ptc.com
TOPServer 60
The selections displayed in the Network Adapter drop-down menu depend on the network configuration settings,
the number of unique NICs installed in the PC, and the number of unique IPs assigned to the NICs. To force the
operating system to create the bind order selection, select Default as the network adapter. This allows the driver to
use the operating system's normal bind order to set the NIC.
Important: When unsure of which NIC to use, select the default condition. Furthermore, when an Ethernet-based
device is being used and this feature is exposed through a product upgrade, select the default condition.
Note: With the server's online full-time operation, these properties can be changed at any time. Utilize proper
user role and privilege management to prevent operators from changing properties or accessing server features.
Keep in mind that changes made to this property can temporarily disrupt communications.
Write Optimizations
Optimization Method: Controls how write data is passed to the underlying communications driver. The options are:
l Write All Values for All Tags: This option forces the server to attempt to write every value to the controller.
In this mode, the server continues to gather write requests and add them to the server's internal write
queue. The server processes the write queue and attempts to empty it by writing data to the device as
quickly as possible. This mode ensures that everything written from the client applications is sent to the tar-
get device. This mode should be selected if the write operation order or the write item's content must
uniquely be seen at the target device.
l Write Only Latest Value for Non-Boolean Tags: Many consecutive writes to the same value can accu-
mulate in the write queue due to the time required to actually send the data to the device. If the server
updates a write value that has already been placed in the write queue, far fewer writes are needed to reach
the same final output value. In this way, no extra writes accumulate in the server's queue. When the user
stops moving the slide switch, the value in the device is at the correct value at virtually the same time. As
the mode states, any value that is not a Boolean value is updated in the server's internal write queue and
sent to the device at the next possible opportunity. This can greatly improve the application performance.
Note: This option does not attempt to optimize writes to Boolean values. It allows users to optimize the
operation of HMI data without causing problems with Boolean operations, such as a momentary push but-
ton.
l Write Only Latest Value for All Tags: This option takes the theory behind the second optimization mode
and applies it to all tags. It is especially useful if the application only needs to send the latest value to the
device. This mode optimizes all writes by updating the tags currently in the write queue before they are
sent. This is the default mode.
Duty Cycle: is used to control the ratio of write to read operations. The ratio is always based on one read for every
one to ten writes. The duty cycle is set to ten by default, meaning that ten writes occur for each read operation.
Although the application is performing a large number of continuous writes, it must be ensured that read data is still
given time to process. A setting of one results in one read operation for every write operation. If there are no write
operations to perform, reads are processed continuously. This allows optimization for applications with continuous
writes versus a more balanced back and forth data flow.
Note: It is recommended that the application be characterized for compatibility with the write optimization
enhancements before being used in a production environment.
www. ptc.com
61 TOPServer
3. Specify the discovery properties, which are driver-specific, such as address range, timeout, discovery
scope.
4. Click OK.
5. Devices discovered populate the dialog with the following information / headings Device Name, ID,
Description.
6. If any discovered device is of interest, select the desired device(s) and click Add selected device(s)....
7. Click Close.
What is a Device?
Devices represent the PLCs, controllers, or other hardware with which the server communicates. The device driver
that the channel is using restricts device selection.
Adding a Device
Devices are defined by a set of properties based on the protocol, make, and model. Devices are created through
the New Device Wizard (at the initial setup and afterward), Edit | New Device, or the Configuration API Service.
Device names are user-defined and should be logical for the device. This is the browser branch name used in links
to access the device's assigned tags.
For information on reserved characters, refer to How To... Properly Name a Channel, Device, Tag, and Tag
Group.
The Network ID is a number or string that uniquely identifies the device on the device's network. Networked, multi-
dropped devices must have a unique identifier so that the server's data requests are routed correctly. If devices that
are not multi-dropped, they do not need an ID, so this setting is not available.
Removing a Device
To remove a device from the project, select the device and press Delete, click Edit | Delete, or use the Con-
figuration API Service.
www. ptc.com
TOPServer 62
Identification
Name: Specify the name of the device. It is a logical user-defined name that can be up to 256 characters long and
may be used on multiple channels.
Note: Although descriptive names are generally a good idea, some OPC client applications may have a limited
display window when browsing the OPC server's tag space. The device name and channel name become part of
the browse tree information as well. Within an OPC client, the combination of channel name and device name
would appear as "ChannelName.DeviceName".
For more information, refer to "How To... Properly Name a Channel, Device, Tag, and Tag Group" in server help.
Channel Assignment: Specify the user-defined name of the channel to which this device currently belongs.
Model: Specify the type of device that is associated with this ID. The contents of the drop-down menu depend on
the type of communications driver being used. Models that are not supported by a driver are disabled. If the com-
munications driver supports multiple device models, the model selection can only be changed when there are no cli-
ent applications connected to the device.
Note: If the communication driver supports multiple models, users should try to match the model selection to the
physical device. If the device is not represented in the drop-down menu, select a model that conforms closest to the
target device. Some drivers support a model selection called "Open," which allows users to communicate without
knowing the specific details of the target device. For more information, refer to the driver documentation.
ID: Specify the device's driver-specific station or node. The type of ID entered depends on the communications
driver being used. For many communication drivers, the ID is a numeric value. Drivers that support a Numeric ID
provide users with the option to enter a numeric value whose format can be changed to suit the needs of the applic-
ation or the characteristics of the selected communications driver. The format is set by the driver by default.
Options include Decimal, Octal, and Hexadecimal.
Note: If the driver is Ethernet-based or supports an unconventional station or node name, the device's TCP/IP
address may be used as the device ID. TCP/IP addresses consist of four values that are separated by periods, with
each value in the range of 0 to 255. Some device IDs are string based. There may be additional properties to con-
figure within the ID field, depending on the driver.
Operating Mode
www. ptc.com
63 TOPServer
Data Collection: This property controls the device's active state. Although device communications are enabled by
default, this property can be used to disable a physical device. Communications are not attempted when a device is
disabled. From a client standpoint, the data is marked as invalid and write operations are not accepted. This prop-
erty can be changed at any time through this property or the device system tags.
Simulated: Place the device into or out of Simulation Mode. In this mode, the driver does not attempt to com-
municate with the physical device, but the server continues to return valid OPC data. Simulated stops physical com-
munications with the device, but allows OPC data to be returned to the OPC client as valid data. While in
Simulation Mode, the server treats all device data as reflective: whatever is written to the simulated device is read
back and each OPC item is treated individually. The data is not saved if the server removes the item (such as when
the server is reinitialized). The default is No.
Notes:
1. Updates are not applied until clients disconnect and reconnect.
2. The System tag (_Simulated) is read only and cannot be written to for runtime protection. The System tag allows
this property to be monitored from the client.
3. In Simulation mode, the item's memory map is based on client update rate(s) (Group Update Rate for OPC clients
or Scan Rate for native and DDE interfaces). This means that two clients that reference the same item with dif-
ferent update rates return different data.
4. When a device is simulated, updates may not appear faster than one (1) second in the client.
Simulation Mode is for test and simulation purposes only. It should never be used in a production environment.
Tag Counts
Static Tags: Provides the total number of defined static tags at this level (device or channel). This information can
be helpful in troubleshooting and load balancing.
Scan Mode: Specify how tags in the device are scanned for updates sent to subscribing clients. Descriptions of the
options are:
l Respect Client-Specified Scan Rate: This mode uses the scan rate requested by the client.
l Request Data No Faster than Scan Rate: This mode specifies the value set as the maximum scan rate.
The valid range is 10 to 99999990 milliseconds. The default is 1000 milliseconds.
Note: When the server has an active client and items for the device and the scan rate value is increased,
the changes take effect immediately. When the scan rate value is decreased, the changes do not take
effect until all client applications have been disconnected.
l Request All Data at Scan Rate: This mode forces tags to be scanned at the specified rate for subscribed
clients. The valid range is 10 to 99999990 milliseconds. The default is 1000 milliseconds.
www. ptc.com
TOPServer 64
l Do Not Scan, Demand Poll Only: This mode does not periodically poll tags that belong to the device nor
perform a read to get an item's initial value once it becomes active. It is the OPC client's responsibility to
poll for updates, either by writing to the _DemandPoll tag or by issuing explicit device reads for individual
items. For more information, refer to "Device Demand Poll" in server help.
l Respect Tag-Specified Scan Rate: This mode forces static tags to be scanned at the rate specified in
their static configuration tag properties. Dynamic tags are scanned at the client-specified scan rate.
Initial Updates from Cache: When enabled, this option allows the server to provide the first updates for newly activ-
ated tag references from stored (cached) data. Cache updates can only be provided when the new item reference
shares the same address, scan rate, data type, client access, and scaling properties. A device read is used for the
initial update for the first client reference only. The default is disabled; any time a client activates a tag reference the
server attempts to read the initial value from the device.
Demote on Failure: When enabled, the device is automatically taken off-scan until it is responding again.
Tip: Determine when a device is off-scan by monitoring its demoted state using the _AutoDemoted system tag.
Timeouts to Demote: Specify how many successive cycles of request timeouts and retries occur before the device
is placed off-scan. The valid range is 1 to 30 successive failures. The default is 3.
Demotion Period: Indicate how long the device should be placed off-scan when the timeouts value is reached. Dur-
ing this period, no read requests are sent to the device and all data associated with the read requests are set to bad
quality. When this period expires, the driver places the device on-scan and allows for another attempt at com-
munications. The valid range is 100 to 3600000 milliseconds. The default is 10000 milliseconds.
Discard Requests when Demoted: Select whether or not write requests should be attempted during the off-scan
period. Disable to always send write requests regardless of the demotion period. Enable to discard writes; the
server automatically fails any write request received from a client and does not post a message to the Event Log.
IP Address: Enter the four-field IP address of the terminal server to which the device is attached. IPs are specified
as YYY.YYY.YYY.YYY. The YYY designates the IP address: each YYY byte should be in the range of 0 to 255.
Each serial device may have its own IP address; however, devices may have the same IP address if there are mul-
tiple devices multi-dropped from a single terminal server.
Port: Configure the Ethernet port to be used when connecting to a remote terminal server.
www. ptc.com
65 TOPServer
Protocol: Set TCP/IP or UDP communications. The selection depends on the nature of the terminal server being
used. The default protocol selection is TCP/IP. For more information on available protocols, refer to the terminal
server's help documentation.
Notes:
1. With the server's online full-time operation, these properties can be changed at any time. Utilize proper user
role and privilege management to prevent operators from changing properties or accessing server features.
2. The valid IP Address range is greater than (>) 0.0.0.0 to less than (<) 255.255.255.255.
IP Address: Enter the four-field IP address of the terminal server to which the device is attached. IPs are specified
as YYY.YYY.YYY.YYY. The YYY designates the IP address: each YYY byte should be in the range of 0 to 255.
Each serial device may have its own IP address; however, devices may have the same IP address if there are mul-
tiple devices multi-dropped from a single terminal server.
Port: Configure the Ethernet port to be used when connecting to a remote terminal server.
Protocol: Set TCP/IP or UDP communications. The selection depends on the nature of the terminal server being
used. The default protocol selection is TCP/IP. For more information on available protocols, refer to the terminal
server's help documentation.
Notes
1. With the server's online full-time operation, these properties can be changed at any time. Utilize proper user
role and privilege management to prevent operators from changing properties or accessing server features.
2. The valid IP Address range is greater than (>) 0.0.0.0 to less than (<) 255.255.255.255.
Not all devices and drivers support full automatic tag database generation and not all support the same data
types. Consult the data types descriptions or the supported data type lists for each driver for specifics.
If the target device supports its own local tag database, the driver reads the device's tag information and uses the
data to generate tags within the server. If the device does not natively support named tags, the driver creates a list
of tags based on driver-specific information. An example of these two conditions is as follows:
1. If a data acquisition system supports its own local tag database, the communications driver uses the tag
names found in the device to build the server's tags.
www. ptc.com
TOPServer 66
2. If an Ethernet I/O system supports detection of its own available I/O module types, the communications
driver automatically generates tags in the server that are based on the types of I/O modules plugged into
the Ethernet I/O rack.
Note: Automatic tag database generation's mode of operation is completely configurable. For more information,
refer to the property descriptions below.
On Property Change: If the device supports automatic tag generation when certain properties change, the On
Property Change option is shown. It is set to Yes by default, but it can be set to No to control over when tag gen-
eration is performed. In this case, the Create tags action must be manually invoked to perform tag generation.
On Device Startup: Specify when OPC tags are automatically generated. Descriptions of the options are as fol-
lows:
l Do Not Generate on Startup: This option prevents the driver from adding any OPC tags to the tag space of
the server. This is the default setting.
l Always Generate on Startup: This option causes the driver to evaluate the device for tag information. It
also adds tags to the tag space of the server every time the server is launched.
l Generate on First Startup: This option causes the driver to evaluate the target device for tag information
the first time the project is run. It also adds any OPC tags to the server tag space as needed.
Note: When the option to automatically generate OPC tags is selected, any tags that are added to the
server's tag space must be saved with the project. Users can configure the project to automatically save from
the Tools | Options menu.
On Duplicate Tag: When automatic tag database generation is enabled, the server needs to know what to do with
the tags that it may have previously added or with tags that have been added or modified after the communications
driver since their original creation. This setting controls how the server handles OPC tags that were automatically
generated and currently exist in the project. It also prevents automatically generated tags from accumulating in the
server.
For example, if a user changes the I/O modules in the rack with the server configured to Always Generate on Star-
tup, new tags would be added to the server every time the communications driver detected a new I/O module. If the
old tags were not removed, many unused tags could accumulate in the server's tag space. The options are:
l Delete on Create: This option deletes any tags that were previously added to the tag space before any
new tags are added. This is the default setting.
l Overwrite as Necessary: This option instructs the server to only remove the tags that the communications
driver is replacing with new tags. Any tags that are not being overwritten remain in the server's tag space.
l Do not Overwrite: This option prevents the server from removing any tags that were previously generated
or already existed in the server. The communications driver can only add tags that are completely new.
l Do not Overwrite, Log Error: This option has the same effect as the prior option, and also posts an error
message to the server's Event Log when a tag overwrite would have occurred.
Note: Removing OPC tags affects tags that have been automatically generated by the communications
driver as well as any tags that have been added using names that match generated tags. Users should avoid
adding tags to the server using names that may match tags that are automatically generated by the driver.
Parent Group: This property keeps automatically generated tags from mixing with tags that have been entered
manually by specifying a group to be used for automatically generated tags. The name of the group can be up to
256 characters. This parent group provides a root branch to which all automatically generated tags are added.
Allow Automatically Generated Subgroups: This property controls whether the server automatically creates sub-
groups for the automatically generated tags. This is the default setting. If disabled, the server generates the
www. ptc.com
67 TOPServer
device's tags in a flat list without any grouping. In the server project, the resulting tags are named with the address
value. For example, the tag names are not retained during the generation process.
Note: If, as the server is generating tags, a tag is assigned the same name as an existing tag, the system auto-
matically increments to the next highest number so that the tag name is not duplicated. For example, if the gen-
eration process creates a tag named "AI22" that already exists, it creates the tag as "AI23" instead.
Create: Initiates the creation of automatically generated OPC tags. If the device's configuration has been modified,
Create tags forces the driver to reevaluate the device for possible tag changes. Its ability to be accessed from the
System tags allows a client application to initiate tag database creation.
Note: Create tags is disabled if the Configuration edits a project offline.
Time Zone: Specify the device's time zone. To ignore the time zone, select one of the first four options in the list
(which do not have an offset). The default is the time zone of the local system.
Note: The driver uses this property both when synching the device time and when converting EFM timestamps
from the device to UTC time.
Tip: Timestamps from various devices may be in UTC time or local time zone, so the client or HMI may need to
convert or normalize timestamps.
Respect Daylight Saving Time: Specify Yes to follow Daylight Saving Time offset when synching the device time.
Specify No to ignore Daylight Saving Time. Only time zones that observe Daylight Saving Time will be affected.
The default is No (disabled).
Note: When enabled, the time of the device is adjusted by +1 hour for Daylight Saving Time (in the spring), and
adjusted by -1 hour after Daylight Saving Time (in the fall).
Time Sync Method: Specify the method of synchronization. Options include Disabled, Absolute, and Interval. The
default is Disabled. Descriptions of the options are as follows:
l Disabled: No synchronization.
l Absolute: Synchronizes to an absolute time of day specified through the Time property (appears only when
Absolute is selected).
l Interval: Synchronizes on startup and every number of minutes specified through the Sync Interval property
(appears only when Interval is selected). The default is 60 minutes.
l OnPoll: Synchronizes when poll is completed (applicable only to EFM devices).
Time Sync Threshold: Specify the maximum allowable difference, in seconds, between the device time and the
system time before syncing the device time to the system time. If the threshold is set to 0, a time synchronization
occurs every time. The default is 0 seconds. The maximum allowable threshold is 600 seconds.
www. ptc.com
TOPServer 68
such as electrically generated noise, modem delays, and poor physical connections can influence how many errors
or timeouts a communications driver encounters. Timing properties are specific to each configured device.
Communications Timeouts
Connect Timeout: This property (which is used primarily by Ethernet based drivers) controls the amount of time
required to establish a socket connection to a remote device. The device's connection time often takes longer than
normal communications requests to that same device. The valid range is 1 to 30 seconds. The default is typically 3
seconds, but can vary depending on the driver's specific nature. If this setting is not supported by the driver, it is dis-
abled.
Note: Due to the nature of UDP connections, the connection timeout setting is not applicable when com-
municating via UDP.
Request Timeout: Specify an interval used by all drivers to determine how long the driver waits for a response
from the target device to complete. The valid range is 50 to 9999999 milliseconds (167 minutes). The default is usu-
ally 1000 milliseconds, but can vary depending on the driver. The default timeout for most serial drivers is based on
a baud rate of 9600 baud or better. When using a driver at lower baud rates, increase the timeout to compensate
for the increased time required to acquire data.
Attempts Before Timeout: Specify how many times the driver issues a communications request before con-
sidering the request to have failed and the device to be in error. The valid range is 1 to 10. The default is typically 3,
but can vary depending on the driver's specific nature. The number of attempts configured for an application
depends largely on the communications environment. This property applies to both connection attempts and
request attempts.
Timing
Inter-Request Delay: Specify how long the driver waits before sending the next request to the target device. It over-
rides the normal polling frequency of tags associated with the device, as well as one-time reads and writes. This
delay can be useful when dealing with devices with slow turnaround times and in cases where network load is a
concern. Configuring a delay for a device affects communications with all other devices on the channel. It is recom-
mended that users separate any device that requires an inter-request delay to a separate channel if possible. Other
communications properties (such as communication serialization) can extend this delay. The valid range is 0 to
300,000 milliseconds; however, some drivers may limit the maximum value due to a function of their particular
design. The default is 0, which indicates no delay between requests with the target device.
Note: Not all drivers support Inter-Request Delay. This setting does not appear if it is not available.
www. ptc.com
69 TOPServer
What is a Tag?
A tag represents addresses within the device with which the server communicates. The server allows both
Dynamic tags and user-defined Static tags. Dynamic tags are created and stored in the client and specify device
data addresses. User-defined Static tags are created and stored in the server. Static tags function as pointers to
device data addresses and can be browsed from clients that support tag browsing.
For more information, refer to Dynamic Tags and Static User-Defined Tags.
Adding a Tag
Tags are defined by a set of properties based on the data. Tags are defined through the New Device Wizard (at the
initial setup and afterward); by clicking on a device, right-clicking and choosing Edit | New Tag, or the Con-
figuration API Service.
Tag names are user-defined and should be logical for reporting and data analysis.
For information on reserved characters, refer to How To... Properly Name a Channel, Device, Tag, and Tag
Group.
Removing a Tag
To remove a tag from the project; select the tag and press Delete, click Edit | Delete, or use the Configuration API
Service.
To review the tag properties of a specific channel via the Configuration API, access the documentation channel
endpoint.
www. ptc.com
TOPServer 70
Name: Enter a string to represent this tag. The tag name can be up to 256 characters in length. The tag name is
part of the OPC browse data tag names must be unique within a given device branch or tag group branch. For
information on reserved characters, refer to How To... Properly Name a Channel, Device, Tag, and Tag Group.
Tip: If the application is best suited for using blocks of tags with the same names, use tag groups to separate the
tags. For more information, refer to Tag Group Properties.
Description: Add context to the tag. A string of up to 255 characters can be entered for the description. When using
an OPC client that supports Data Access 2.0 tag properties, the description property is accessible from the tag's
item Description properties.
Address: Enter the target tag's driver address. The address's format is based on the driver protocol.
Tip: For hints about how an address should be entered, click the browse (...) button. If the driver accepts the
address as entered, no messages are displayed. A popup informs of any errors. Some errors are related to the
data type selection and not the address string.
Data Type: Specify the format of this tag's data as it is found in the physical device. In most cases, this is also the
format of the data as it returned to the client. The data type setting is an important part of how a communication
driver reads and writes data to a device. For many drivers, the data type of a particular piece of data is rigidly fixed
and the driver knows what format needs to be used when reading the device's data. In some cases, however, the
interpretation of device data is largely in the user's hands. An example would be a device that uses 16-bit data
registers. Normally this would indicate that the data is either a Short or Word. Many register-based devices also
support values that span two registers. In these cases, the double register values could be a Long, DWord or 32-bit
Float. When the driver being used supports this level of flexibility, users must tell it how to read data for this tag. By
selecting the appropriate data type, the driver is being directed to request one or more registers.
l Default - Uses the driver default data type
l Boolean - Binary value of true or false
l Char - Signed 8-bit integer data
l Byte - Unsigned 8-bit integer data
l Short - Signed 16-bit integer data
l Word - Unsigned 16-bit integer data
l Long - Signed 32-bit integer data
l DWord - Unsigned 32-bit integer data
l LLong - Signed 64-bit integer data
l QWord - Unsigned 64-bit integer data
l Float - 32-bit real value IEEE-754 standard definition
l Double - 64-bit real value IEEE-754 standard definition
l String - Null-terminated Unicode string
l BCD - Two byte-packed BCD value range is 0-9999
www. ptc.com
71 TOPServer
Scan Rate: Specify the update interval for this tag when using the Scan Mode option of Respect Tag-Specified
Scan Rate within Device Properties. OPC clients can control the rate at which data is scanned by using the update
rate that is part of all OPC groups. Normally non-OPC clients don't have that option. The server specifies an update
rate on a tag per tag basis. Using the scan rate, users can tailor the bandwidth requirements of the server to suit the
needs of the application. If, for example, data that changes very slowly needs to be read, there is no reason to read
the value very often. Using the scan rate this tag can be forced to read at a slower rate reducing the demand on the
communications channel. The valid range is 10 to 99999990 milliseconds (ms), with a 10 ms increment. The
default is 100 milliseconds.
With the server's online full-time operation, these properties can be changed at any time. Changes made to tag
properties take effect immediately; however, client applications that have already connected to this tag are not
affected until they release and attempt to reacquire it. Utilize the User Manager to restrict access rights to server
features and prevent operators from changing the properties.
For information on a specific dialog, select a link from the list below:
Address Template
www. ptc.com
TOPServer 72
Address: Verify the tag address, generated through options defined in the Address Builder section.
Data Properties
Data Type: Select data type to apply to all generated tags. Depending on the native interface supported by the
driver, the data type may override the default increment of the Add Numeric Range property for the last element.
The default setting is Default.
Client Access: Select the tag's permission settings from Read Only or Read / Write. The default setting is Read
Only.
Scan Rate: Specify the frequency at which tags are scanned. The valid range is 10 to 99999990 milliseconds. The
default setting is 100 milliseconds.
Address Builder
Add Static Text...: Click to launch the Add Static Text dialog where a single line of text can be entered.
Add Numeric Range...: Click to launch the Add Numeric Range dialog.
l Base System Select the format of the base system: Decimal, Octal, or Hexadecimal. The default setting is
Decimal.
l Range Enter the starting and ending values for the numeric range in the From and To fields.
l Increment By When not using Default (which increments by one), users can specify a custom increment
value. The range increments according to the selected Base System.
www. ptc.com
73 TOPServer
Add Text Sequence...: Click to launch the Add Text Sequence dialog where multiple strings can be created. Each
string is inserted independently of the other strings specified in the list.
Tips
1. To enable the Edit icons to the right, highlight a section of the tag address syntax element.
Generate: Click to send all valid tags to the server for insertion.
Cancel: Click to reject any changes made to the tags and return to the prior dialog.
www. ptc.com
TOPServer 74
Add as Group: Enable to add the tags into a single organizing group. The default setting is disabled.
Renumber valid tags consecutively before adding to project: Enable to renumber the tags consecutively before
adding to the project. The default setting is enabled.
Note: Tags shown with a green checkmark are valid. Tags shown with a red exclamation mark (!) are invalid.
Note: Users who change the naming scheme in the Generation dialog before returning to the Tag Duplication
dialog to make changes to the addressing syntax can choose to save the naming scheme for the next time the tag
list is generated.
Name Prefix: Enter a custom name prefix (letters to pre-pend to the tag name).
Start Value: Specify the numeric first value to increment for each tag.
Default naming scheme: When enabled, the default naming scheme is used. The default setting is disabled.
Type: Specify the method of scaling raw values: Linear, Square Root, or None to disable. The formulas for scaling
types are shown below.
www. ptc.com
75 TOPServer
Raw Low: Specify the lower end of the range of data from the device. The valid range depends on the raw tag data
type. For example, if the raw value is Short, the valid range of the raw value would be from -32768 to 32767.
Raw High: Specify the upper end of the range of data from the device. The Raw High value must be greater than
the Raw Low value. The valid range depends on the raw tag data type.
Scaled Data Type: Specify the data type for the tag being scaled. The data type can be set to any valid OPC data
type, including a raw data type, such as Short, to an engineering value with a data type of Long. The default scaled
data type is Double.
Scaled Low: Specify the lower end of the range of valid resulting scaled data values. The valid range depends on
the tag data type.
Scaled High: Specify the upper end of the range of valid resulting scaled data values. The valid range depends on
the tag data type.
Clamp Low: Specify Yes to prevent resulting data from exceeding the lower end of the range specified. Specify No
to allow data to fall outside of the established range.
Clamp High: Specify Yes to prevent resulting data from exceeding the upper end of the range specified. Specify
No to allow data to fall outside of the established range.
Negate Value: Specify Yes to force the resulting value to be negated before being passed to the client. Specify No
to pass the value to the client unmodified.
The server supports the OPC tag properties available in the 2.0 Data Access specifications. If the OPC client sup-
ports these properties, it can automatically configure the range of objects (such as user input objects or displays).
Utilize the User Manager to restrict access rights to server features to prevent any unauthorized operator from chan-
ging these properties.
Dynamic Tags
Dynamic tag addressing is a second method of defining tags that allows users to define tags only in the client
application. As such, instead of creating a tag item in the client that addresses another tag item created in the
server, users only need to create tag items in the client that directly accesses the device driver's addresses. On cli-
ent connect, the server creates a virtual tag for that location and starts scanning for data automatically.
To specify an optional data type, append one of the following strings after the '@' symbol:
l BCD
l Boolean
l Byte
l Char
l Double
l DWord
l Float
l LBCD
l LLong
l Long
l QWord
l Short
l String
l Word
www. ptc.com
TOPServer 76
If the data type is omitted, the driver chooses a default data type based on the device and address being ref-
erenced. The default data types for all locations are documented in each individual driver's help documentation. If
the data type specified is not valid for the device location, the server rejects the tag and an error posts in the Event
Log.
2. Using the Simulator Driver, create a channel and name it Channel1. Then, make a device and name it
Device1.
4. The client project automatically starts receiving data. The default data type for address R0001 in the Sim-
ulator device is Word. To override this, the @Short has been appended to select a data type of Short.
Note: When utilizing Dynamic tags in a client application, the use of the @[Data Type] modifier is not normally
required. Clients can specify the desired data type as part of the request when registering a link for a specific data
item. The data type specified by the Client is used if it is supported by the communications driver. The @[Data
Type] modifier can be useful when ensuring that a communications driver interprets a piece of data exactly as
needed.
Tips:
1. The server creates a special Boolean tag for every device in a project that can be used by a client to determ-
ine whether a device is functioning properly. To use this tag, specify the item in the link as "Error." If the
device is communicating properly, the tag's value is zero; otherwise, it is one.
2. If the device address is used as the item of a link such that the address matches the name of a user-defined
tag in the server, the link references the address pointed to by the user-defined tag.
See Also:
Static Tags (User-Defined)
Designing a Project: Adding User-Defined Tags
www. ptc.com
77 TOPServer
Tag groups are defined by the set of tags contained. Tag groups are defined by clicking on a device, right-clicking
and choosing Edit | New Tag Group or through the Configuration API Service.
Tag group names are user-defined and should be logical for reporting and data analysis.
For information on reserved characters, refer to How To... Properly Name a Channel, Device, Tag, and Tag
Group.
The following image used the supplied OPC Quick Client to create Cell1 and Cell2 tag groups and simplify the OPC
client browsing.
To add a new tag group to the project, right-click on either an existing device or tag group branch and select New
Tag Group from the context menu. Alternatively, click on either an existing device or tag group branch and click the
New Tag Group icon on the toolbar.
Tag groups can be added at any level from the device-level down, and multiple tag groups can be nested together
to fit the application's needs. As seen in the OPC Quick Client dialog above, the fully qualified OPC item path is
"Channel1.Device1.Machine1.Cell1.Tag1". For this OPC item, "Machine1" and "Cell1" segments are nested tag
groups.
Note: With the server's online full-time operation, these properties can be changed at any time. Any changes
made to the tag groups take effect immediately. If the name is changed, Clients that have already used that tag
group as part of an item request are not affected until they release the item and attempt to reacquire it. New tag
www. ptc.com
TOPServer 78
groups added to the project immediately allows browsing from a client. Utilize the User Manager to restrict access
rights to server features to prevent operators from changing the properties.
Alias map elements can be exported and imported by right-clicking on the target alias in the tree view pane.
Alias map elements can be added, edited, and deleted by right-clicking on the target alias in the detail pane.
Note: When enabled, the Show auto-generated aliases displays those alias maps created by the server auto-
matically.
www. ptc.com
79 TOPServer
Alias Properties
The Alias Map allows a way to assign alias names to complex tag references that can be used in client applic-
ations.
An alias is constructed by entering an alias name and clicking on the desired device name or group name.
Name: Specify the alias name, which can be up to 256 characters long. It must be unique in the alias map. For
information on reserved characters, refer to How To... Properly Name a Channel, Device, Tag, and Tag Group.
Description: Enter a description of this alias to clarify data sources and reports (optional).
Mapped to: Specify or browse to the location of the alias. Because the alias map does not allow tag items to be
browsed from the alias table, create a short nickname that replaces the address that leads up to the tag. This
makes it easier to address items in a client application that does not support tag browsing.
Scan Rate Override: Specify an update rate to be applied to all non-OPC tags accessed using this alias map entry.
The valid range is 0 to 99999990 milliseconds. The default is 0 milliseconds.
Tip: This setting is equivalent to the topic update rate found in many DDE-only servers.
Note: When set to 0 milliseconds, the server observes the scan rate set at the individual tag level.
See Also: Configuration API Service — Endpoints
Event Log
Users can specify the type of events displayed in the Event Log. There are currently four types of events that can
be recorded: Error Events, Warning Events, Information Events, and Security Events. Descriptions of the events
are as follows:
Information: Messages that provide status and data requiring no interaction or correction, such as suc-
cessful connection or data collection.
Warning: Messages that indicate an issue that does not require interaction, but may result in unexpected
results, such as a device not responding.
Error: Messages that alert the user to failures or problems that, generally, should be researched and cor-
rected for best results.
Security: Messages that call attention to conditions that are not best practices from a security perspective,
such as running the software as the default user versus a logged-in user with valid credentials.
Note: To access the event types in the Configuration client, click Tools | Event Log. Alternatively, right-click any-
where in the Event Log display.
Tools menu
www. ptc.com
TOPServer 80
Right Click
Note: The Event Log system needs a mechanism to protect its contents. If operators could change these prop-
erties or reset the log, the purpose would be lost. Utilize the User Manager to limit the functions an operator can
access and prevent these actions from occurring.
Tag Management
The server's user-defined tag management features can create a tag database structure to fit each application's
specific nature. Users can define multiple tag groups to separate tag data on a device-by-device basis and can also
add large numbers of tags through drag and drop editing. CSV import and export also allow tag editing in any applic-
ation. Like all other server features, new tags can be added to the application at any time.
System Tags
www. ptc.com
81 TOPServer
System tags provide general error feedback to client applications, allow the operation control over when a device is
actively collecting data, and permit a channel or device's standard properties to be changed from an OPC client
application. The number of System tags available at the channel or device level depends on the nature of the driver
being used.
Note: System tags can be grouped according to their purpose as both status and control or property manip-
ulation.
See Also: SAF System Tags
Property Tags
Property tags are additional tags that can be accessed by any Data Access client by appending the property name
to any fully qualified tag address. When using an OPC client that supports item browsing, users can browse tag
properties by turning on Include tag properties when a client browses the server under OPC DA settings. For
more information, refer to Project Properties — OPC DA.
Statistics Tags
Statistics tags provide feedback to client applications regarding the operation of the channel communications in the
server. When diagnostics are enabled, seven built-in Statistics tags are available. For more information, refer to
OPC Diagnostic Viewer.
Modem Tags
Modem tags configure modem properties and monitor modem status. They are only available when the Con-
nection Type in Channel Properties is set to Modem. For more information, refer to Channel Properties — Serial
Communications.
For information on which character to specify as the variable, refer to Options - General.
Creating a Template
The easiest way to create and import CSV file is to create a template. For more information, refer to the instructions
below.
1. To start, click File | Export CSV. Define the channels and devices for the project.
4. Use this template in a spreadsheet application that supports CSV files and modify the file as desired.
Note: The resulting CSV file can be saved to disk and re-imported into the server under the same (or
new) device or tag group.
www. ptc.com
TOPServer 82
Microsoft Excel is an excellent tool for editing large groups of tags outside the server. Once a template CSV file has
been exported, it can be loaded directly into Excel for editing. A CSV file load in Excel would appear as shown in
the image below.
www. ptc.com
83 TOPServer
l Save the project in XML. Then, perform mass configuration on the XML file instead of using CSV.
l Perform a search-and-replace on the delimiter in the CSV file and replace the delimiter with a comma or
semicolon. The delimiter being used by the OPC server (either comma or semicolon) must be set to the
replacement character.
See Also: Options - General
System Tags
System tags provide general error feedback to client applications, allow operational control when a device is act-
ively collecting data, and allow a channel or device's standard properties to be changed by a client application
when needed.
The number of system tags available at both the channel level and device level depends on the nature of the driver
being used. In addition, application-level system tags allow client applications to monitor the server's status. Sys-
tem tags can also be grouped according to their purpose as both status and control or property manipulation.
Descriptions are as follows:
l Status Tags Status tags are read-only tags that provide data on server operation.
l Parameter Control Tags: Parameter control tags can be used to modify the server application's oper-
ational characteristics. This provides a great deal of flexibility in the client applications. By using the prop-
erty control tags, users can implement redundancy by switching communications links or changing the
device ID of a target device. Users can also provide access to the tags through special supervisory screens
that allow a plant engineer to make changes to the communication parameters of the server if needed.
Note: If there are errors when writing to read / write system tags, verify that the authenticated user has the appro-
priate permissions.
www. ptc.com
TOPServer 84
www. ptc.com
85 TOPServer
www. ptc.com
TOPServer 86
www. ptc.com
87 TOPServer
www. ptc.com
TOPServer 88
www. ptc.com
89 TOPServer
www. ptc.com
TOPServer 90
www. ptc.com
91 TOPServer
www. ptc.com
TOPServer 92
www. ptc.com
93 TOPServer
www. ptc.com
TOPServer 94
When using an OPC client, the System tags are found under the _System branch of the server browse space for a
given device. The following image taken from the supplied OPC Quick Client shows how the System tags appear to
an OPC client.
The _System branch found under the DeviceName branch is always available. If referencing a system tag from a
DDE application given the above example and the DDE defaults, the link would appear as "<DDE service name>|_
ddedata!Channel1.Device1._System._Error".
See Also:
Property Tags
Modem Tags
Statistics Tags
Store and Forward Tags
Property Tags
Property tags are used to provide read-only access to tag properties for client applications. To access a tag prop-
erty, append the property name to the fully qualified tag address that has been defined in the server's tag database.
www. ptc.com
95 TOPServer
If the fully qualified tag address is "Channel1.Device1.Tag1," its description can be accessed by appending the
description property as "Channel1.Device1.Tag1._Description".
See Also:
Statistics Tags
Modem Tags
System Tags
Statistics Tags
Statistics tags are used to provide feedback to client applications regarding the operation of the channel com-
munications in the server. Statistics tags are only available when diagnostics are enabled. For more information,
refer to Channel Diagnostics and OPC Diagnostics Viewer.
www. ptc.com
TOPServer 96
Statistics tags are only available when diagnostics are enabled. To access from an OPC client, the diagnostic tags
can be browsed from the _Statistics branch of the server browse space for a given channel. The following image is
taken from the OPC Quick Client, and shows how a Diagnostics tag appears to an OPC client.
www. ptc.com
97 TOPServer
The _Statistics branch (located beneath the channel branch) only appears when diagnostics are enabled for the
channel. To reference a Diagnostics tag from a DDE application, given the above example and the DDE defaults,
the link would appear as: "<DDE service name>|_ddedata!Channel1._Statistics._SuccessfulReads".
The Diagnostics tag's value can also be viewed in the server by using the Communication Diagnostics Viewer. If
Diagnostics Capture is enabled under Channel Properties, right-click on that channel and select Diagnostics.
See Also:
System Tags
Property Tags
Modem Tags
The following tags are created automatically for the channel when modem use is selected.
www. ptc.com
TOPServer 98
Writing a 1 to the Mode tag sets the line for outgoing calls only, no
incoming calls are answered when in this mode. Writing a 2 to the Read /
_Mode
Mode tag sets the line for incoming calls only, requests to dial out Write
(writes to the Dial tag) are ignored. The default setting is 0, which
allows for both outgoing and incoming calls.
This value can only be changed when the Status is <= 3 (Idle).
This is the current phone number to be dialed. Users can write to
this value at any time, but the change is only effective if Status is
<= 3 (Idle). If users write to the phone number while the status is
greater than 3, the number is queued. As soon as the status drops
to 3 or less, the new number is transferred to the tag. The queue is
of size 1, so only the last phone number written is retained.
Status Values
The five lowest bits of the 32-bit status variable are currently being used.
Bit Meaning
0 Initialized with TAPI
1 Line open
www. ptc.com
99 TOPServer
Bit Meaning
2 Connected
3 Calling
4 Answering
When read as an integer, the value of the Status tag is always one of the following:
Value Meaning
0 Un-initialized, the channel is not usable
1 Initialized, no line open
3 Line open and the state is idle
7 Connected
11 Calling
19 Answering
www. ptc.com
TOPServer 100
LastEvent StringLastEvent
3 Line connected
4 Line dropped by user
5 Line dropped at remote site
6 No answer
7 Line busy
8 No dial tone
9 Incoming call detected
10 User dialed
11 Invalid phone number
12 Hardware error on line caused line close
13 Unable to dial
Tag Description
The _NetworkOwner tag indicates if the channel currently owns con-
_NetworkOwner trol of communications on the network. The frequency of change
Class: Status Tag reflects how often the channel is granted control.
This tag is read only.
The _Registered tag indicates whether the channel is currently
registered to a virtual network. After setting the _VirtualNetwork, the
channel unregisters from the network it is currently registered to
(indicated in _RegisteredTo) when it is capable of doing so. In other
_Registered
words, if the channel owns control during the switch, it cannot unre-
Class: Status Tag gister until it has released control. Upon unregistering, the channel
registers with new virtual network. This tag is FALSE if _Vir-
tualNetwork is None.
This tag is read only.
The _RegisteredTo tag indicates the virtual network to which the
channel is currently registered. After setting the _VirtualNetwork, the
channel unregisters from the network it is currently registered to
when it is capable of doing so. In other words, if the channel owns
_RegisteredTo control during the switch, it cannot unregister until it has released
Class: Status Tag control. Upon unregistering, the channel registers with new virtual
network. This tag indicates if there are delays switching networks as
_VirtualNetwork and _RegisteredTo could differ for a period of time.
This tag is N/A if _VirtualNetwork is None.
This tag is read only.
The _StatisticAvgNetworkOwnershipTimeSec tag indicates how
long on average the channel holds ownership of control since the
_Stat-
start of the application (or since the last time _StatisticsReset was
isticAvgNetworkOwnershipTimeSec
written to). This tag helps identify busy channels/bottlenecks. This
Class: Status Tag tag is formatted as a 32-bit floating point and may eventually rollover.
This tag is read only.
The _StatisticNetworkOwnershipCount tag indicates the number of
times the channel has been granted control of communications since
_StatisticNetworkOwnershipCount the start of the application (or since the last time _StatisticsReset
Class: Status Tag was written to). This tag is formatted as an unsigned 32-bit integer
and may eventually rollover.
This tag is read only.
_StatisticNetworkOwnershipTimeSec The _StatisticNetworkOwnershipTimeSec tag indicates how long in
www. ptc.com
101 TOPServer
Tag Description
seconds the channel has held ownership since the start of the applic-
ation (or since the last time _StatisticsReset was written to). This tag
Class: Status Tag is formatted as a 32-bit floating point and may eventually rollover.
This tag is read only.
The _StatisticsReset tag can be used to reset all the statistic coun-
ters. The _StatisticsReset tag is formatted as a Boolean tag. Writing
_StatisticsReset a non-zero value to the _StatisticsReset tag causes the statistics
counters to be reset.
This tag is read / write.
The _TransactionsPerCycle tag indicates the number of read / write
transactions that occur on the channel when taking turns with other
channels in a virtual network. It allows the channel-level setting to be
_TransactionsPerCycle changed from a client application. This tag is formatted as a signed
32-bit integer (Long). The valid range is 1 to 99. The default setting is
1.
This tag is read / write.
The _VirtualNetwork tag allows the virtual network selection for the
channel to be changed on the fly. As a string tag, the desired virtual
_VirtualNetwork network must be written to the tag as a string value using the fol-
Class: Parameter Tag lowing possible selections: None, Network 1, Network 2, ---, Network
500. To disable communication serialization, select None.
This tag is read / write.
Communications Management
Auto-Demotion
The Auto-Demotion properties allow a driver to temporarily place a device off-scan in the event that a device is not
responding. By placing a non-responsive device offline, the driver can continue to optimize its communications with
other devices on the same channel by stopping communications with the non-responsive device for a specific time
period. After the specific time period has been reached, the driver re-attempts to communicate with the non-
responsive device. If the device is responsive, the device is placed on-scan; otherwise, it restarts its off-scan time
period.
For more information, refer to Device Properties — Auto-Demotion.
Ethernet Encapsulation
The Ethernet Encapsulation mode has been designed to provide communications with serial devices connected to
terminal servers on the Ethernet network. A terminal server is essentially a virtual serial port: the terminal server
converts TCP/IP messages on the Ethernet network to serial data. Once the message has been converted to a
serial form, users can connect standard devices that support serial communications to the terminal server. Using a
terminal server device allows users to place RS-232 and RS-485 devices throughout the plant operations while still
allowing a single localized PC to access the remotely mounted devices. Furthermore, the Ethernet Encapsulation
mode allows an individual network IP address to be assigned to each device as needed. By using multiple terminal
servers, users can access hundreds of serial devices from a single PC via the Ethernet network.
For more information, refer to How Do I... and Device Properties — Ethernet Encapsulation.
Modem Support
This server supports the use of modems to connect to remote devices, which is established through the use of spe-
cial modem tags that become available at the channel-level when a dial-up network connection has been created.
These channel-level modem tags can be used to dial a remote device, monitor the modem status while connected
and terminate the call when completed.
www. ptc.com
TOPServer 102
Note: Not all serial drivers support the use of modems. To determine modem support, refer to the specific driver's
help documentation.
When accessing the modem systems tags, the channel name can be used as either a base group or topic name.
To be available, modems must be configured with the operating system through the Control Panel settings.
Once the modem has been properly installed, it can be enabled by selecting Modem as the Physical Medium in the
channel properties.
For specific setup information, refer to the Windows and modem documentation.
Important: Many new commercial modems are designed to dial-up network server connections and negotiate
the fastest and clearest signal. When communicating to a serial automation device, the modem needs to connect at
a specific Baud (Bits per Second) and Parity. For this reason, an external modem (which can be configured to dial
using specific Baud Rate and Parity settings) is strongly recommended. To determine the best modem for a spe-
cific application, refer to Technical Support. For examples on how to use a modem in a project, refer to Using a
Modem in the Server Project.
Start Bits + Data Bits + Parity + Stop Bits = Total Bit Count
For example, the Modbus RTU Driver is configured to use 8 Data Bits, Even Parity, 1 Stop Bit, and 1 Start Bit.
When plugged into the formula, it would be 1 + 8 + 1 + 1, which equals 11 bits. A normal modem could not transmit
data to this Modbus device. If Parity is changed to None, it would be 1 + 8 + 0 + 1, which equals 10 Bits. A normal
modem could transmit data to this Modbus device.
Some drivers cannot be configured to use a 10-bit or less data format, and so cannot use standard modems.
Instead, they require modems that can handle transmitting 11 data bits. For drivers that fall into this category, con-
sult the device's manufacturer for recommendations on an appropriate modem vendor. Modem operation is avail-
able for all serial drivers, regardless of driver support for modem operation.
Once the modem has been properly installed, users can begin using it in a server project. The receiving end, or the
device modem, must be properly configured before it can be used. Users must confirm that the receiving modem
matches the profile provided by the driver.
Cables
Before the project can be used, the cable connection must be configured between the receiving modem and the
device. Three cables are required: the existing device communication cable for direct connection, a NULL modem
adapter, and a NULL modem cable. A NULL modem cable is connected to the modem, and all pins are connected
to the same pins on both ends of the cable. The device communication cable is used to connect to the target
device, and usually has pins 2 and 3 reversed. Because the cable being used to talk to the device for the direct con-
nection is working by this point, it can be used on the receiving modem by attaching a NULL modem adapter. Sim-
ilarly, a PC modem cable runs from the PC to the initiating modem. With the cables in place, a modem can now be
used in the application.
www. ptc.com
103 TOPServer
1. To start, load the direct connect project and double-click on the channel name. In Channel Properties,
open the Serial Communications group.
Note: Users are not able to select Modem from the Physical Medium drop-down menu if there are none
available on the computer. If this occurs, exit the server and attempt to reinstall the modem using the
Modem Configuration tools supplied by the operating system.
4. To configure the initiating modem's characteristics, use the properties in Modem Settings. For more inform-
ation, refer to Channel Properties — Serial Communications.
5. Once finished, click Apply. Then, click OK to save and exit the Channel Properties.
Phonebook
A Phonebook is a collection of Phonebook tags (Phone Numbers) that can be used in place of specifying a tele-
phone number written to the “_PhoneNumber” tag in the Modem system tags. The Phonebook is automatically cre-
ated for any channel that has the Physical Medium set to Modem. The data associated with a Phonebook tag is a
phone number to be dialed by the server. The act of a client writing to a Phonebook tag causes the server to dial
the phone number associated with that tag.
Phonebook tags are created by creating new entries in the Phonebook. To add a new Phonebook entry click on the
Phonebook node in the project tree and then click New Phone Number icon.
Name: Specify the name of the phone number entry. It will be part of the OPC browse data in the “_Phonebook”
system tag group. It can be up to 256 characters in length. While using descriptive names is generally a good idea,
some OPC client applications may have a limited display window when browsing the tag space of an OPC server.
The Name of a phone number must be unique within a Phonebook.
Number: Specify the phone number to be dialed when the associated Phonebook tag is invoked from an OPC cli-
ent application. A string of up to 64 digits can be entered.
Description: Enter text to attach a comment to the phone number entry. It can be up to 255 characters in length.
Note: With the server’s online full-time operation, these parameters can be changed at any time. Changes
made to properties take effect immediately; however, OPC clients that have already connected to this tag are not
affected until they release and reacquire the tag.
Auto-Dial Priority
When Auto-Dial has been enabled for the channel, the initial connection request begins by attempting to dial the
first entry encountered in the Phonebook. If that attempt is unsuccessful, the next number in the phonebook is
attempted and so on. This sequence continues until a modem connection is established or the client releases all ref-
erences to data that can be supplied by the channel. The order priority that Auto-Dial uses to dial is user defined
and can be changed by selecting a Phonebook entry and clicking one of the Priority Change icons as shown below.
They can also be changed by opening the context menu for the selected entry.
Example
www. ptc.com
TOPServer 104
Auto-Dial
Auto-Dial automates the actions required of a client application when modem use is specified within the server pro-
ject. Without Auto-Dial , these actions (which include connecting, disconnecting, and assigning phone numbers)
would be performed by an external client application through the use of channel-level Modem tags. For example, to
begin the process of establishing a connection, the client would write a dial string to "<Channel Name>._Modem._
PhoneNumber" and write a value to "<Channel Name>._Modem._Dial". When data from the remote device is no
longer needed, the client would end the call by writing to "<Channel Name>._Modem._Hangup".
Auto-Dial relieves the client of these responsibilities by automatically dialing phone numbers defined in the Phone-
book when attempting to establish a connection. The connection is automatically dropped when there are no client
references to tags that rely on the modem connection. To access the Auto-Dial property, click Channel Properties
| Serial Communications.
For more information, refer to Channel Properties — Serial Communications.
Timing
Timing settings (such as how long to wait for a connection before proceeding to the next phone number) are
determined by the TAPI modem configuration and not by any specific Modem Auto-Dial setting.
Note: Some drivers do not allow the serial port to close once it has opened. Connections established using
these drivers do not experience disconnection until all client references have been released (unless the TAPI set-
tings are configured to disconnect after a period of idle time).
Client Access
Modem tags may be used to exert client-level control over the modem. If Modem Auto-Dialing is enabled, however,
write access to the Modem tags is restricted so that only one form of access is possible. The Modem tags' values
are updated just as they would if the client were in control of the modem.
www. ptc.com
105 TOPServer
Designing a Project
The following examples use the Simulator Driver supplied with the server to demonstrate the process of creating,
configuring, and running a project. The Simulator Driver is a memory-based driver that provides both static and
changing data for demonstration purposes. Because it does not support the range of configuration options found in
other communication drivers, some examples may use images from other drivers to demonstrate specific product
features. For more information on a specific topic, select a link from the list below.
Initially, users must manually invoke the server. To do so, either double-click the desktop icon or select Con-
figuration from the Administration menu located in the System Tray. The interface's appearance depends on the
changes made by the user.
For more information on the server elements, refer to Basic Server Components. For more information on the
user interface, refer to Navigating the Configuration.
Some configuration options are global and applied to all projects. These global options are configured in the Tools |
Options dialog, which includes both General Options and Runtime Connection Options. These settings are stored
in an INI file called "settings.ini," which is stored in the Application Data directory selected during installation.
Although global options are usually stored in the registry, the INI file supports the copying of these global settings
from one machine to another.
The software opens initially with a default project open. That file can be edited, saved, and closed like any other file.
www. ptc.com
TOPServer 106
6. Click Save.
2. In the channel wizard, leave the channel name at its default setting "Channel1". Then, click Next.
3. In Device Driver, select the communications driver to be applied to the channel. Then, click Next. In this
example, the Simulator Driver is used.
4. For the Simulator Driver, the next page is Channel Summary. Other devices may have additional channel
wizard pages that allow the configuration of other properties (such as communications port, baud rate, and
parity). For more information, refer to Channel Properties — Serial Communication.
See Also: How to... Optimize the Server Project , Server Summary Information
www. ptc.com
107 TOPServer
2. Select type of channel to be created from the drop-down list of available drivers.
3. Click Next.
4. Enter a name for the channel to help identify it (used in tag paths, event log messages, and aliasing).
5. Click Next.
7. Review the summary for the new channel and choose Back to make changes or Finish to close.
www. ptc.com
TOPServer 108
Note: In this example, the Simulator Driver is used. The options in device wizard depend on the driver.
1. To start, select the channel to which the device will be added.
3. In the device wizard, leave the name at its default setting "Device1" and click Next.
4. In Model, select either an 8 or 16-bit register size for the device being simulated and click Next.
Note: Other device drivers may require users to select a device model instead. For this example, the
16-bit register size is chosen.
5. In ID, select the device ID (which is the unique identifier required by the actual communications protocol).
Then, click Next.
www. ptc.com
109 TOPServer
Note: The device ID format and style depend on the communications driver being used. For the Sim-
ulator Driver, the device ID is a numeric value.
6. In Scan Mode, specify the device's scan rate. Then, click Next.
7. For the Simulator Driver, the next page is the Device Summary. Other drivers may have additional device
wizard pages that allow the configuration of other properties (such as Timing). For more information, refer
to Device Properties.
Note: With the server's online full-time mode of operation, the server can start providing OPC data immediately.
At this point, however, the configuration can potentially be lost because the project hasn't been saved. Before sav-
ing, users can add tags to the server. For more information, refer to Adding User-Defined Tags.
2. Right-click and select New Device or choose Edit | Connectivity | New Device).
3. Enter a name for the device to help identify it (used in tag paths, event log messages, and aliasing).
4. Click Next.
6. Review the summary for the new device and choose Back to make changes or Finish to close.
www. ptc.com
TOPServer 110
User-defined tags support scaling. For more information, refer to Adding Tag Scaling.
Some situations support browsing for and selecting multiple tags. For more information, refer to Browsing for
Tags.
1. To start, select a device name from the Connectivity tree node. In this example, the selected device is
"Device1".
2. Click Edit | Connectivity | New Tag. Alternatively, right-click on the device and select New Tag.
4. If necessary, use Hints to determine the driver's correct settings. To invoke Hints, click on the question
mark icon in Tag Properties.
Note The Address, Data Type, and Client Access fields depend on the communications driver. For
example, in the Simulator Driver, "R000" is a valid address that supports a data type of Word and has read /
write access.
5. For additional information, click Help. This invokes the "Address Descriptions" topic in the driver's help doc-
umentation.
6. Commit the tag to the server by pressing Apply. The tag should now be visible in the server.
7. In this example, a second tag must be added for use in Tag Properties — Scaling. To do so, click the New
icon in Tag Properties — General. This returns the properties to their default setting.
www. ptc.com
111 TOPServer
9. Next, commit the new tag to the server by pressing Apply. The tag should now be visible in the server.
Error Messages
When entering tag information, users may be presented with an occasional error message from the server or
driver. The server generates error messages when users attempt to add a tag using the same name as an existing
tag. The communications driver generates errors for three possible reasons:
1. If there are any errors entered in the address's format or content (including in the range of a particular
device-specific data item).
2. When the selected data type is not available for the address.
3. If the selected client access level is not available for the address.
Tips:
1. The server creates a special Boolean tag for every device in a project that can be used by a client to determ-
ine whether that device is functioning properly. To use this tag, specify the item in the link as "Error". This
tag is zero if the device is communicating properly, or one if the device is not.
2. If the data type is omitted, the driver chooses a default data type based on the device and address being ref-
erenced. The default data types for all locations are documented in the driver's help documentation. If the
data type specified is not valid for the device location, the server rejects the tag and an error posts in the
Event Log.
3. If a device address is used as the item of a link (such that the address matches the name of a user-defined
tag in the server), the link references the address pointed to by the user-defined tag. With the server's
online full-time operation, users can start using this project in an OPC client at this time.
www. ptc.com
TOPServer 112
2. If the Include system / internal tag groups is available, enable to enable making these groups available for
selection.
3. If the Branch level tag selection is available, enable to enable selection of branch nodes in the tree view on
the left (which selects all the associated tags in the right).
4. Navigate the tree in the left pane to locate the branch containing the tag(s) to add.
5. Unless Branch level tag selection is enabled, select the tag(s) in the right pane. Where adding multiple
tags is supported, standard keyboard functions (Shift, Ctrl) work to select multiple tags.
6. Click Apply.
2. In Tag Properties, select the Multiple Tag Generation icon (located to the bottom-right of the Identification
properties).
3. In Multiple Tag Generation, define the tag name, then configure the Data Properties properties as
desired.
www. ptc.com
113 TOPServer
4. Click Add Static Text. In this group, enter the text as desired. Once finished, press OK.
5. Click Add Numeric Range. In this group, enter the base system, range, and increment. Once finished,
press OK.
6. Click Add Text Sequence. In this group, enter the text as desired. Separate each entry with a new line.
Once finished, press OK.
www. ptc.com
TOPServer 114
7. Click Preview.
Note: Valid tags are displayed with a green checkmark. Invalid tags are displayed with a red x.
www. ptc.com
115 TOPServer
9. To change a tag's name or starting value, select Tag Name. Once finished, click OK.
10. To generate the tags, click Generate. If the generation is successful, users return to the Multiple Tag Gen-
eration dialog.
11. Click Close. Then, click OK. The generated tags should be visible in the tag display window.
4. Specify the expected data range from the device with the high and low values and clamps. The scaled data
type also allows users to specify how the resulting scaled value is presented to the OPC client application.
5. In Units, specify a string to the OPC client that describes the format or unit for the resulting engineering
value. To use the Units field, an OPC client that can access the Data Access 2.0 tag properties data is
required. If the client does not support these features, there is no need to configure this field.
6. Once the data has been entered as shown above, click OK.
When editing a Runtime project, the server's online full-time operation allows immediate access to tags from a cli-
ent once it has been saved to disk. Because the changes are made to the actual project, users can save by clicking
File | Save.
www. ptc.com
TOPServer 116
There are several valid file formats for project files: .OPF, .SOPF, and .JSON. The .OPF format is a binary project
file format that is not encrypted. The .JSON (JavaScript Object Notation) format, while convenient, is human read-
able and text based, making it a less secure option to be used only where other security measures are in place. It is
recommended that users save projects as .SOPF files as this file type is encrypted and the most secure way to
save project files.
Users can overwrite the existing project or save edits as a new project and are also given the option of loading the
new project as the default Runtime project.
Open a saved project by choosing File | Open to locate and select the project file.
When editing an offline project, users have the option to save to the same project or to save as a new project. Once
completed, click Runtime | Connect and load the new project as the default Runtime project.
www. ptc.com
117 TOPServer
When saving a new project with project file encryption enabled (on by default), a password must be set. Enter a
password or select No encryption (not recommended) and click Save. The password can be modified and project
encryption can be turned on or off under Project Properties | General | Project File Encryption. Click Cancel to
stop without saving the project.
The password must be at least 14 characters and no more than 512. Passwords should include a mix of upper-
case and lowercase letters, numbers, and special characters. Choose a strong unique password that avoids well-
known, easily guessed, or common passwords. Projects that are saved as encrypted files with a password are
saved as .SOPF files. The .JSON and .OPF files are not supported options for encrypted projects.
Note: An OPC client application can automatically invoke an OPC server when the client needs data. The OPC
server, however, needs to know what project to run when it is called on in this fashion. The server loads the most
recent project that has been loaded or configured. To determine what project the server will load, look to the Most
Recently Used file list found in File. The loaded project is the first project file listed.
The server automatically saves copies of the project in the following directory:
C:\ProgramData\<vendor>\<product>\<version>
Tip: If the file has been saved to an alternate location; search for *.OPF, *.SOPF, or *.json to locate available pro-
ject files.
www. ptc.com
TOPServer 118
Enter the password used to encrypt the project file and click OK (or click Cancel to terminate the file open oper-
ation).
Project files are saved to the data directory by default. For more information about saving files and file locations,
see Application Data and Saving Project Files.
www. ptc.com
119 TOPServer
3. In Server Properties, make connections with an OPC server either locally or remotely via DCOM. By
default, this dialog is pre-configured with the server's Prog ID (which is used by OPC clients to reference a
specific OPC server).
Note: Once a connection is made, two things may happen. If the server is running, the OPC Quick Client
makes a connection to the server. If the server is not running, it starts automatically.
4. Add a group to the connection. To do so, select the server connection and click Edit | New Group.
www. ptc.com
TOPServer 120
Note: Groups act as a container for any tags accessed from the server and provide control over how
tags are updated. All OPC clients use groups to access OPC server data. A number of properties are
attached to a group that allow the OPC client to determine how often the data should be read from the tags,
whether the tags are active or inactive, whether a dead band applies, and so forth. These properties let the
OPC client control how the OPC server operates. For more information on group properties, refer to the
OPC Quick Client help documentation.
5. For the purpose of this example, edit the group properties to match the following image.
Note: The Update Rate, Percent Dead Band, and Active State properties control when and if data is
returned for the group's tags. Descriptions of the properties are as follows:
l Name: This property is used for reference from the client and can actually be left blank.
l Update Rate: icon to open how often data is scanned from the actual device and how often data is
returned to the OPC client as a result of that scan.
l Percent Dead Band: This property eliminates or reduces noise content in the data by only detect-
ing changes when they exceed the percentage change that has been requested. The percent
change is a factor of the data type of a given tag.
l Active State: This property turns all of the tags in this group either on or off.
Accessing Tags
www. ptc.com
121 TOPServer
OPC server tags must be added to the group before they can be accessed. OPC data access specifications define
a tag browsing interface as one that allows an OPC client to directly access and display the available tags in an
OPC server. By allowing the OPC client application to browse the tag space of the OPC server, click on the desired
tags to automatically add them to a group.
1. To start, select the group in which tags will be placed. Click Edit | New Item.
Note: The Add Items dialog also provides a tree view of the Browsing section and can be used to
browse into an OPC server to find tags configured at the server. When using the "Example1" project, users
can access the tags previously defined by expanding the branches of the view.
2. Once the tree hierarchy is at the point shown in the image above, users can begin adding tags to the OPC
group by double-clicking on the tag name. As tags are added to the group, the Item Count shown at the bot-
tom of the Add Items dialog increases to indicate the number of items being added. If both "MyFirstTag"
and "MySecondTag" were added, the item count should be 2.
Note: Users should now be able to access data from the server using the two tags that were defined.
www. ptc.com
TOPServer 122
Note: The first tag, "MyFirstTag," should contain a changing value. The second tag should be zero at
this point. If users only needed to test the reading of an OPC item, they are now finished. If, however, users
desired to change an OPC item, they can use one of the write methods to send new data to the OPC item.
Note: Although the Asynchronous 2.0 Write dialog is displayed, the value continues to update.
2. To enter a new value for this item, click Write Value and enter a different value.
3. Click Apply to write the data. This allows users to continue writing new values, whereas clicking OK writes
the new value and closes the dialog.
4. Click OK.
Note: If no new data has been entered, clicking OK does not send data to the server.
Conclusion
At this point, all of the basic steps involved in building and testing an OPC project have been discussed. Users are
encouraged to continue testing various features of the server and the OPC Quick Client for greater understanding
and comprehension. For more information on the OPC Quick Client, refer to its help documentation.
www. ptc.com
123 TOPServer
Users can now begin developing the OPC application. If using Visual Basic, refer to the supplied example projects.
These two projects provide both a simple and complex example of how OPC technology can be used directly in
Visual Basic applications.
How Do I...
For more information, select a link from the list below.
For example, to create a DDE link to an application for the "ToolDepth" tag, the DDE link must be entered as
"<DDE service name>|_ddedata!Channel1.Device1.Machine1.Cell2.ToolDepth".
Although the DDE link's <application>|<topic>!<item> format still exists, the content becomes more complex when
optional tag groups and the channel name are required as part of the topic. The alias map allows a shorter version
of the reference to be used in DDE client applications.
For more information, refer to What is the Alias Map.
www. ptc.com
TOPServer 124
1. In the tree view, select the alias to edit and double-click to open the alias node.
2. In the detail view, right-click and select New Alias (OR choose Edit | Aliases | New Alias).
4. Enter an alias name to represent the complex tag reference. This alias name can now be used in the client
application to address the tag found in the server. For information on reserved characters, refer to How
To... Properly Name a Channel, Device, Tag, and Tag Group.
5. The complex topic and item name "_ddedata! Channel1.Device1.Machine1.Cell2" can be replaced by
using the alias "Mac1Cell2". When applied to the example above, the DDE link in the application can be
entered as "<DDE service name>|Mac1Cell2!ToolDepth".
Note: Although possible, it is not recommended that users create an alias that shares a name with a channel.
The client's item fails if it references a dynamic address using the shared name. For example, if an alias is named
"Channel1" and is mapped to "Channel1.Device1," an item in the client that references
www. ptc.com
125 TOPServer
"Channel1.Device1.<address>" is invalid. The alias must be removed or renamed so that the client's reference can
succeed.
This server refers to communications protocols as a channel. Each channel defined in the application represents a
separate path of execution in the server. Once a channel has been defined, a series of devices must be defined
under that channel. Each of these devices represents a single device from which data is collected. While this
approach to defining the application provides a high level of performance, it won't take full advantage of the driver
or the network. An example of how the application may appear when configured using a single channel is shown
below.
Each device appears under a single channel. In this configuration, the driver must
move from one device to the next as quickly as possible to gather information at an
effective rate. As more devices are added or more information is requested from a
single device, the overall update rate begins to suffer.
If the driver could only define one single channel, the example shown above would be the only option available.
Using multiple channels distributes, however, the data collection workload by simultaneously issuing multiple
requests to the network. An example of how the same application may appear when configured using multiple chan-
nels to improve performance is shown below.
Each device has now been defined under its own channel. In this new configuration,
a single path of execution is dedicated to the task of gathering data from each
device. If the application has fewer devices, it can be optimized exactly how it is
shown here.
The performance improves even if the application has more devices than channels.
While 1 device per channel is ideal, the application benefits from additional chan-
nels. Although by spreading the device load across all channels causes the server
to move from device to device again, it does so with far fewer devices to process on
a single channel.
This same process can be used to make multiple connections to one Ethernet device. Although the OPC server
may allow 100 channels for most drivers, the device ultimately determines the number of allowed connections. This
constraint comes from the fact that most devices limit the number of supported connections. The more connections
that are made to a device, the less time it has to process request on each connect. This means that there can be an
inverse tradeoff in performance as connections are added.
www. ptc.com
TOPServer 126
For client applications using Advanced DDE, the number of elements in the array is specified in the SPACKDDE_
DATAHDR_TAG structure. Only single dimensional arrays are supported by this protocol. This structure should be
used when poking array data to the server.
For clients using CF_TEXT, one or two-dimensional arrays are supported. Data in each row is separated by a TAB
(0x09) character and each row is terminated with a CR (0x0d) and a LF (0x0a) character. When a client wants to
poke an array of data values, the text string written should have this delimiter format.
When poking to an Array tag in either format, the entire array does not need to be written, but the starting location is
fixed. If attempting to poke data in an array format to a tag that was not declared as an array, only the first value in
the array is written. If attempting to poke more data than the tag's array size, only as much data as the tag's array
size is written. If attempting to poke data while leaving some data values blank, the server uses the last known
value for that array element when writing back to the device. If the value in that register has been changed but has
not been updated in the server, it is overwritten with the old value. For this reason, it is best to be cautious when
writing data to arrays.
2. Underscores can be used after the first character. For example, a valid name is "Tag_1".
3. Spaces may be used within the name. For example, a valid name is "Tag 1".
Tip: Tag names must be unique. Tag group names must be unique. In addition, some UA Clients do not cor-
rectly interpret tag group and tag names that match, so it is NOT recommended to have any duplicate names
across tag group names and tag names.
The server fails to reconnect to a device when the name of the IP address associated with the device's domain /
network changes. If this change is a result of the device being power cycled, it acquires a new IP. This change may
also be a result of the IP being manually changed on the device. In both cases, the IP address that was being used
no longer exists.
www. ptc.com
127 TOPServer
Because the server automatically flushes the cache every 30 seconds, the IP is forced to resolve. If this does not
correct the issue, users can manually flush the cache by typing the command string "ipconfig / flushdns" in the PC's
command prompt.
For more information, refer to the following Microsoft Support article Disabling and Modifying Client Side DNS
Caching.
2. Under Alias in the tree view, create a New Alias for each device in the Alias Map. The alias name is the ori-
ginal channel and device name separated by a period. For example, "Channel1.Device1".
For information on reserved characters, refer to How To... Properly Name a Channel, Device, Tag, and Tag
Group.
www. ptc.com
TOPServer 128
Note: The server validates any request for items against the alias map before responding back to the client
application with an error that the item does not exist.
For DDE clients to connect to the server interface, the runtime must be allowed to interact with the desktop.
For more information, refer to How to Allow Desktop Interactions.
www. ptc.com
129 TOPServer
Note: An example of the syntax is "MyDDE|ModPLC1!40001" . For additional possible syntax, refer to the DDE
client's specific help documentation.
See Also:
Project Properties — DDE
Project Properties — FastDDE & SuiteLink
What is the Alias Map?
To override the tag defaults, use the commercial AT sign ('@') at the end of the item. If intending to add the register
as a DWord (unsigned 32-bit) data type, use an item ID of "Channel1.Device1.K0001@DWord." To change the
default update rate to 1000 ms, use "Channel1.Device1.K0001@1000." To change both defaults, use "Chan-
nel1.Device1.K0001@DWord,1000."
Note: The client application must be able to accept special characters like the '@' in its address space.
Note: The client application must be able to accept special characters like the '@' in its address space.
www. ptc.com
TOPServer 130
Note: For unsolicited drivers that support Ethernet Encapsulation, users must configure the port and the protocol
settings at the channel level. This allows the driver to bind to the specified port and process incoming requests from
multiple devices. An IP address is not entered at the channel because the channel accepts incoming requests from
all devices.
Ethernet Encapsulation can be used over wireless network connections (such as 802.11b and CDPD packet net-
works) and has been developed to support a wide range of serial devices. By using a terminal server device, users
can place RS-232 and RS-485 devices throughout the plant operations while still allowing a single localized PC to
access the remotely mounted devices. Furthermore, Ethernet Encapsulation mode allows an individual network IP
address to be assigned to each device as needed. While using multiple terminal servers, users can access hun-
dreds of serial devices from a single PC.
Note: Only the drivers that support Ethernet Encapsulation allows the option to be selected.
www. ptc.com
131 TOPServer
Note: The server's multiple channel support allows up to 16 channels on each driver protocol. This allows users
to specify one channel to use the local PC serial port and another channel to use Ethernet Encapsulation mode.
When Ethernet Encapsulation mode is selected, the serial port settings (such as baud rate, data bits, and parity)
are unavailable. After the channel has been configured for Ethernet Encapsulation mode, users must configure the
device for Ethernet operation. When a new device is added to the channel, the Ethernet Encapsulation settings can
be used to select an Ethernet IP address, an Ethernet Port number, and the Ethernet protocol.
Note: The terminal server being used must have its serial port configured to match the requirements of the serial
device to be attached to the terminal server.
Term Definition
An IEEE-754 floating point number that is one of the following:
Non-Normalized l Negative Infinity to Quiet Negative NaN.
Floating-Point l Positive Infinity to Quiet Positive NaN.
Value
l Negative Denormalized Values.
l Positive Denormalized Values.
A number that exists outside of the range that may be represented as floating points. There
NaN
are two types of NaN representations: Quiet and Signaling.*
A non-zero floating point number whose magnitude is less than the magnitude of the smal-
lest IEEE 754-2008 value that may be represented for a Float or a Double.
*A floating-point value that falls within the Signaling NaN range is converted to a Quiet NaN before being trans-
ferred to a client for Float and Double data types. To avoid this conversion, use a single element floating-point
array.
Note: For information on which values are replaced with zero before being transferred to clients, refer to the
tables below.
www. ptc.com
TOPServer 132
Hexadecimal
Name Decimal Range
Range
0xFFFFFFFF to
Quiet -NaN N/A
0xFFC00001
0x7FC00000 to
Quiet +NaN N/A
7FFFFFFF
Indeterminate 0xFFC00000 N/A
0xFFBFFFFF to
Signaling -NaN N/A
0xFF800001
0x7F800001 to
Signaling +NaN N/A
7FBFFFFF
-Infinity
(Negative Over- 0xFF800000 ≤ -3.4028235677973365E+38
flow)
+Infinity
(Positive Over- 0x7F800000 ≥ 3.4028235677973365E+38
flow)
Negative Normal-
0xFF7FFFFF to
ized -3.4028234663852886E+38 to -1.1754943508222875E-38
0x80800000
-1.m × 2(e-127)
Negative Denor-
0x807FFFFF to -1.1754942106924411E-38 to -1.4012984643248170E-45 (-
malized
0x80000001 7.0064923216240862E-46)
-0.m × 2(-126)
Positive Denor-
0x00000001 to (7.0064923216240862E-46) * 1.4012984643248170E-45
malized
0x007FFFFF to 1.1754942106924411E-38
0.m × 2(-126)
Positive Normal-
0x00800000 to
ized 1.1754943508222875E-38 to 3.4028234663852886E+38
0x7F7FFFFF
1.m × 2(e-127)
www. ptc.com
133 TOPServer
Initialization - The Configuration API is installed as a Windows service and starts automatically with the system.
Operation - The Configuration API supports connections and commands between the server and REST clients.
Shutdown - If the Configuration API must be stopped, use the Windows Service Control Manager to terminate the
Configuration API service.
Security
REST clients to the Configuration API must use HTTPS Basic Authentication or Bearer Token Authentication. The
user credentials are defined in the server User Manager . Initial login to the Configuration API with Basic Authentic-
ation uses the Administrator username and the password set during installation. Additional users and groups
should be created to allow the appropriate access; an Active Directory user is required to use Bearer Token
Authentication.
The product Administrator password must be at least 14 characters and no more than 512 characters. Pass-
words should be at least 14 characters and include a mix of uppercase and lowercase letters, numbers, and special
characters. Choose a strong unique password that avoids well-known, easily guessed, or common passwords.
The Administrator user account password cannot be reset, but additional administrative users can be added to
the Administrator user group. Best practices suggest each user with administrative access be assigned unique
accounts and passwords to ensure audit integrity and continual access through role and staff changes.
Individual user accounts are locked for 10 minutes after 10 successive login attempts with different, incorrect
passwords.
Documentation
Please consult additional information on properties, data ranges, endpoint mapping scheme, and acceptable
actions for each endpoint is available at the Configuration API Landing Page at https://<hostname_or_ip>:<-
port>/config/ (for default configurations).
Documentation served from the landing page is HTML-encoded by default. To obtain JSON-encoded doc-
umentation, include an “Accept” request header with “application/json”.
www. ptc.com
TOPServer 134
Supported Actions
HTTP(S) Verb Action
GET Retrieves the current server properties
Endpoint (GET):
https://<hostname_or_ip>:<port>/config/v1/doc
Accessing the documentation endpoint URL via a browser prompts for authentication. User credentials must be
used to access the documentation.
Documentation Endpoints
/config
/config/{version}/doc
/config/{version}/doc/drivers/{driver_name}/channels
/config/{version}/doc/drivers/{driver_name}/devices
/config/{version}/doc/drivers/{driver_name}/models
/config/{version}/doc/drivers
www. ptc.com
135 TOPServer
Tip: The /config/{version}/doc endpoint provides a list of all endpoints for configuration objects and the doc-
umentation endpoints for the specific object. This can be used to find definitions for all objects in the API.
Log Endpoints
/config/{version}/log
/config/{version}/event_log
/config/{version}/transaction_log
/config/{version}/audit_log
About Endpoint
/config/{version}/about
Plug-in Endpoints
Plug-ins are considered project extensions and are managed under the Project endpoint:
/config/{version}/project/{namespace}
/config/{version}/project/{namespace}/{collection}
/config/{version}/project/{namespace}/{collection}/{object_name}
www. ptc.com
TOPServer 136
Service is "healthy" if the value returned is true. If the Configuration API service is unhealthy, no response is
returned.
l Supported properties of the endpoint
l Child nodes of the endpoint
l Property meta data (default values, state, data ranges, etc.)
l Parameters that can be used
Note: Documentation served from the landing page is currently only available in JSON encoding.
Documentation served from the landing page is HTML-encoded by default. To obtain JSON-encoded doc-
umentation, include an “Accept” request header with “application/json”.
Supported Actions
HTTP(S) Verb Action
GET Retrieves the status of the Config API REST Service
Endpoint (GET):
https://<hostname_or_ip>:<port>/config/v1/status
Accessing the status endpoint URL requires no authentication. Passing in credentials will have the same effect
as its unauthenticated use.
Response Body:
[
{
“Name”: “ConfigAPI REST service”,
“Healthy”: true
}
]
Supported Actions
HTTP(S) Verb Action
GET Retrieves the product information about the server runtime
Endpoint (GET):
https://<hostname_or_ip>:<port>/config/v1/about
Accessing the status endpoint URL requires no authentication. Passing in credentials will have the same effect
as its unauthenticated use.
www. ptc.com
137 TOPServer
GET response. PUT, POST, and DELETE requests will return a new Project ID in the response HTTPS header if
the update to the project is successful. The current project ID must be specified by the client in all PUT requests.
The best practice is to issue a GET request, save the current project ID, and use that ID for the following PUT
request. If only one client is used, the client may put the property “FORCE_UPDATE”: true in the PUT request body
to force the Configuration API server to ignore the project ID.
Sorting
Sorting allows the log to be sorted by a given property in ascending or descending order using the following prop-
erties:
l sortProperty: The property to sort by (i.e. timestamp)
l sortOrder: The sort order (ascending or descending)
Examples:
https://<hostname_or_ip>:<port>/config/v1/event_log?sortProperty=event&sortOrder=ascending
Sorts Event Log messages by event type in ascending order (from lowest to highest priority: Information, Warning,
Error, Security):
https://<hostname_or_ip>:<port>/config/v1/audit_log?sortProperty=user&sortOrder=ascending
Sorts Audit Log messages by user’s names in ascending order
Pagination
The log response can be paginated to break a long list of log entries into multiple pages. Pagination is enabled
when supplying the pageNumber and / or pageSize parameters:
l pageNumber: Represents the page index being accessed from a paginated response. The page number
must be an integer value between 1 and 2147483647. If this parameter is not specified but pageSize is, the
first page of the paginated response is returned by default.
l pageSize: Represents the number of objects that are shown on a page in paginated responses. The page
size must be an integer value between 1 and 2147483647. If this parameter is not specified but pageNum-
ber is, 10 items per page are returned by default.
https://<hostname_or_ip>:<port>/config/v1/audit_log?pageNumber=5&pageSize=50
Note: Sorting and pagination of the logs is limited to the first 100,000 records. This means in Extended Data
Store persistence mode, records beyond 100,000 are not considered for sorting and pagination.
www. ptc.com
TOPServer 138
Audit Log
Endpoint (GET):
https://<hostname_or_ip>:<port>/config/v1/audit_log
Example Return:
[
{
"id": 1,
"timestamp": "2024-12-30T19:31:34.079",
"action": "Project Add",
"user": "Administrator",
"interface": "Configuration Client",
"details": "Created TagGroup 'Channel1.Device1.Group1'",
"data": {
"change": [
{
"op": "add",
"path": ".../Channel1/devices/Device1/tag_groups/Group1",
"value": {
"common.ALLTYPES_NAME": "Group1",
"common.ALLTYPES_DESCRIPTION": "",
"servermain.TAGGROUP_AUTOGENERATED": false
}
}
]
}
},
…
]
Filtering
The Configuration API Audit Log endpoint provides the ability to filter log entries using specified filter parameters in
the URI. These filters can be applied individually or combined, enabling you to refine the log query results based on
the criteria outlined below:
Endpoint (GET):
https://<hostname_or_ip>:<port>/config/v1/audit_log?limit=10&filter[user][eq]=Mike&filter
[interface][contains]=Client&filter[action][eq]=Project Edit
The filter[<field>][<mod>] parameter takes a field name to filter on, and an optional modifier.
www. ptc.com
139 TOPServer
Supported Modifiers
Modifier Name Description
eq Equals Field must be an exact match. Default if not specified
ne Not equals Audits that do not match the specified field
gt Greater than Values greater than the specified value
lt Less than Values less than the specified value
gte Greater than or equal Values greater than or equal to the specified value
lte Less than or equal Values less than or equal to the specified value
contains Contains Audits with specified field containing this value
starts_with Starts with Audits with specified field starting with this value
ends_with Ends with Audits with specified field ending with this value
ncontains Does not contain Audits with specified field not containing this value
nstarts_with Does not start with Audits with specified field not starting with this value
nends_with Does not end with Audits with specified field not ending with this value
All the filters mentioned above can be combined to get specific audit information:
Examples:
config/v1/audit_log?filter[user]=jdoe&filter[action][ne]=Project Add&filter[action][ne]-
]=Project Edit
All audit entries with John Doe that’s not a Project Add or Project Edit
config/v1/audit_log?filter[timestamp][gt]=2021-01-01&filter[timestamp][lt]=2022-01-01
All audit entries between a Jan 1, 2021 to Jan 1 2022
Multiple Filters
To add multiple filters for the same field type, there are two ways to do it with different logical operators applied:
Note: Sorting and pagination of the eventlog is limited to the first 100,000 records. This means in Extended Data
Store persistence mode, records beyond 100,000 are not considered for sorting and pagination.
www. ptc.com
TOPServer 140
Event Log
Endpoint (GET):
https://<hostname_or_ip>:<port>/config/v1/event_log
Example Return:
[
{
"timestamp": "2018-11-13T16:34:57.966",
"event": "Security",
"source": "\\Runtime",
"message": "Configuration session started by admin as Default User (R/W)."
},
{
"timestamp": "2018-11-13T16:35:08.729",
"event": "Warning",
"source": "Licensing",
"message": "Feature Modbus TCP/IP Ethernet is time limited and will expire at
11/13/2019 12:00 AM."
}
…
]
Filtering
Filtering: The Configuration API Event Log endpoint allows log items to be sorted or limited using filter parameters
specified in the URI. The filters, which can be combined or used individually, allow the results of the log query to be
restricted to a specific event type (Information, Warning, Error, Security) or time period (e.g. events which occurred
since a given date, events which occurred before a given date, or events that occurred between two dates).
Example filtered log query:
Endpoint (GET):
https://<hostname_or_ip>:<port>/config/v1/event_log?event-
t=Warning,Error&limit=10&start=2016-01-01T00:00:00.000&end=2016-01-02T20:00:00.000
where:
1. event = Event type to filter. Multiple event types can be provided as comma-separated list. For instance,
event=Information,Warning,Error,Security. Selects all event types.
2. limit = Maximum number of log entries to return. The default setting is 100 entries.
Note: The Limit filter overrides the result of the specified time period. If there are more log entries in the time
period than the Limit filter allows, only the newest specified quantity of records that match the filter criteria are dis-
played.
www. ptc.com
141 TOPServer
When targeting project configuration, a REST client can specify the type(s) of content that should be returned. In
this context the word “content” refers to a category or categories of data about a collection or object instance.
By default, when a GET request is issued using an endpoint that identifies a collection, the server will return a
JSON array that contains one value for each instance in the collection where each value is a JSON object that con-
tains the properties of the instance.
By default, when a GET request is made using an endpoint that identifies an object instance, the server will return a
JSON object that contains the properties of that instance.
The default behavior of these requests can be altered by specifying one or more “content” query parameters appen-
ded to the URL as in https://<hostname>:<port>/config/v1/project?content=children. The following table shows the
available content types and their applicability to each endpoint type:
The following table shows the structure of the JSON response for a given content type:
www. ptc.com
TOPServer 142
Multiple content types can be specified in the same request by separating with a comma. For example,
https://<hostname>:<port>/config/v1/project?content=children,type_definition. When multiple types are specified,
the JSON response will contain a single object with a member for each requested content type as in:
{
“properties”: <properties response structure>,
“property_definitions”: <property definitions response structure>,
“property_states”: <property states response structure>,
“type_definition”: <type definition response structure>,
“children”: <children response structure>
}
Type Definitions
The following table describes the members of the type definition JSON object.
Member Type Description
name string Object type name.
Collection name. Identifies the collection in which objects of this type will exist. This name
collection string
constitutes a valid endpoint that can be addressed using the REST interface.
Namespace that implements the object type. Objects that are implemented by the server
namespace string exist in the “servermain” namespace. Other namespaces are defined by optional com-
ponents such as drivers, plug-ins and client interfaces.
Indicates whether or not instances of this type can be created by an end user. For
can_create bool
example, this is false for the “Project” type because it’s not something that can be created.
can_delete bool Indicates whether or not instances of this type can be deleted by an end user. Again, the
www. ptc.com
143 TOPServer
Property Definitions
A property definition identifies the characteristics of a given property, including the type of data it supports, applic-
able ranges, default value, etc. The JSON structure of a property definition object is defined as follows:
Member Type Description
symbolic_ Identifies the property by canonical name in the form <namespace>.<property
string
name name>.
The name the property would have if shown in the Server Configuration property
display_ localized
editor. Value will be returned in the language the server is currently configured to
name string
use.
The description the property would have if shown in the Server Configuration
display_ localized
property editor. Value will be returned in the language the server is currently con-
description string
figured to use.
The name of the property group in which this property belongs in the Server Con-
localized
group_name figuration property editor. The group represents the high-level category to which
string
the property belongs. Some objects may have only a single group.
The name of the collapsible section to which this property belongs in the Server
section_ localized
Configuration property editor. This name would appear right above the property
name string
in the property editor.
True if the property is informational, not expected to change once initially
read_only Boolean
defined.
type string Determines the data type of the property value (see “Property Types” below).
number or
minimum_ null (applies Minimum value the property can have to be considered valid. If null, there is no
value to numeric minimum.
types)
number or
maximum_ null (applies Maximum value the property can have to be considered valid. If null, there is no
value to numeric maximum.
types)
number
minimum_
(applies to Minimum length a string value may have. 0 means no minimum.
length
strings only)
number
maximum_
(applies to Maximum length a string value may have. -1 means no maximum.
length
strings only)
arrays of
strings An array of possible choices that may be assigned to the property value. This
hints
(applies to member not included if no hints exist.
strings only)
www. ptc.com
TOPServer 144
To get specific information about the property definitions of a specific endpoint, add "?content=property_defin-
itions" to the end of the URL of a GET request.
For example, to get the property definitions for a channel named Channel1 with the server running on the local
host, the GET request would be sent to:
Endpoint:
https://<hostname_or_ip>:<port>/config/v1/project/channels/Channel1?content=property_defin-
itions
The returned JSON block would look something like the following:
[
{
"symbolic_name": "common.ALLTYPES_NAME",
"display_name": "Name",
"display_description": "Specify the identity of this object.",
"group_name": "General",
"section_name": "Identification",
"read_only": false,
"type": "String",
"default_value": null,
"minimum_length": 1,
"maximum_length": 256
},
{
"symbolic_name": "common.ALLTYPES_DESCRIPTION",
"display_name": "Description",
"display_description": "Provide a brief summary of this object or its use.",
"group_name": "General",
"section_name": "Identification",
"read_only": false,
"type": "String",
"default_value": null,
"minimum_length": 0,
"maximum_length": 255
},
…
Property Types
www. ptc.com
145 TOPServer
The following table describes the different values that a property definition may contain for the “type” member. The
“Value Type” identifies what JSON type the property value should have.
www. ptc.com
TOPServer 146
},
...
]
Each condition identifies another property that is a dependent and how it depends as equal or not equal to the
value of that property. More than one dependency can exist, either on the same property or different ones. If mul-
tiple exist, the “operation” will always be the same. Evaluation of the expression to determine the state of the con-
dition when multiple dependencies exist is a logical “or” for “==” and a logical “and” for “!=”.
When using “content=property_states”, the returned JSON describes the outcome of the evaluation of these con-
ditions (if they exist) for each property.
Filtering
Project configuration collection requests (i.e. https://<hostname>:<port>/config/v1/project/channels) can be filtered
by providing a filter query parameter on the URL. If a filter value is specified, the query returns only those objects
that contain the filter value. The collection can be filtered by the Name or Description property. The request only
returns those objects where the Name or Description property contains the filter value. The following example
demonstrates the filter query parameter:
Filter channel list by channels that contain the text "_Siemens" through:
https://<hostname_or_ip>:<port>/config/v1/project/channels?filter=_Siemens
This only returns channel objects that include the string “_Siemens” in the name or description field.
Sorting
Project configuration collection requests (i.e. https://<hostname>:<port>/config/v1/project/channels) can be sorted
by any property. To request sorting, specify a property name and the sort order (ascending or descending). The fol-
lowing examples demonstrate the query parameters for sorting.
Tip: Sorting by a string type property value, such as common.ALLTYPES_NAME, sorts objects by number order-
ing (e.g. “A1”, “A10”, “A11”, “A100”). Sorting by a numeric type property value, such as servermain.CHANNEL_
UNIQUE_ID, sorts objects by numeric value (e.g. 1, 2, 10, 20).
Language Specifications
The server supports multiple languages. It will return localized text to the client in the language it is configured to
use. The client can override the configured language in a GET request by specifying an “Accept-Language” field in
the request header.
See the Protocol Specifications for more information.
As an example, if the server is configured for English and the client wants German, it can specify the following in
the request header: “Accept-Language: de”
Note: If the client specifies a language that is not supported by the server, the currently configured language is
used.
Pagination Parameters
www. ptc.com
147 TOPServer
During content retrieval (GET requests) on project configuration endpoints, collections can be paginated to break
up a response into multiple pages. Pagination is enabled when supplying the pageNumber and / or pageSize para-
meters:
l pageNumber: Represents the page index being accessed from a paginated response. The page number
must be an integer value between 1 and 2147483647. If this parameter is not specified but pageSize is, the
first page of the paginated response is returned by default.
l pageSize: Represents the number of objects that are shown on a page in paginated responses. The page
size must be an integer value between 1 and 2147483647. If this parameter is not specified but pageNum-
ber is, 10 items per page are returned by default.
Below are examples of adding the pagination parameters to a Project Configuration endpoint:
l Requesting both pageSize and pageNumber:
https://<hostname_or_ip>:<port>/config/v1/channels/?pageNumber=1&pageSize=1
l Requesting the specified number of items with only the pageSize parameter:
https://<hostname_or_ip>:<port>/config/v1/channels/?pageSize=1
Note: without specifying the pageNumber parameter, the first page of results is returned.
l Requesting the specified page with only the pageNumber parameter:
https://<hostname_or_ip>:<port>/config/v1/channels/?pageNumber=2
Note: without specifying the pageSize parameter, up to 10 items are returned for the specified page.
When information is paginated, an additional object is appended to the body of the collection being retrieved. Here
is an example of pagination information returned with the body of a paginated response:
“pageIndex”: 1,
“totalPages”: 1,
“totalCount”: 1,
“hasPreviousPage”: false,
“hasNextPage”: false
The table below describes the pagination behavior based on the parameters supplied in the request:
If no pagination parameters are specified, requests return the entire JSON response body and no pagination
information. Below is an example of a non-paginated request and response:
Endpoint:
https://<hostname_or_ip>:<port>/config/v1/project/channels/
www. ptc.com
TOPServer 148
[
{
Object Information
},
{
Object Information
}
]
If the pageNumber and/or pageSize pagination parameters are specified, requests return a subset of the entire
JSON response body with pagination information. Below is an example of a paginated request and response.
Endpoint:
https://<hostname_or_ip>:<port>/config/v1/project/channels? pageNumber=1&pageSize=1
Endpoint:
https://<hostname_or_ip>:<port>/config/v1/project/channels? pageNumber=1&pageSize=1
Endpoint:
https://<hostname_or_ip>:<port>/config/v1/project/channels/<channel_name>? pageNum-
ber=1&pageSize=1
Note: there is only one channel created in this instance.
www. ptc.com
149 TOPServer
Supported Actions
HTTP(S) Verb Action
GET Retrieves the current server properties
PUT Updates the server properties
Child Endpoints
Endpoint Description
https://<hostname_or_ip>:<port>/config/v1/admin/server_user- Endpoint used to manage the servers user
groups groups
https://<hostname_or_ip>:<port>/config/v1/admin/server_users Endpoint used to manage the server users
GET /config/v1/admin
Returns the set of server properties as they are configured when the request is processed.
Resource Information
Type Description
Resource URL https://<hostname/port>:<port>/config/v1/admin
Response Format JSON
Parameters
Type Description
content=properties Returns the server properties
content=property_definitions Returns a detailed description for each property in the admin endpoint
content=property_states Returns the property states
content=type_definition Returns the type definitions
content=children Returns a collection of child endpoints underneath the admin endpoint
Properties
Property Name Type Description
common.ALLTYPES_
String Provide a brief summary of this object or its use.
DESCRIPTION
The TCP/IP port number that should be used for the event log. You
libadminsettings.EVENT_
Integer may need to configure your network firewall settings to permit com-
LOG_CONNECTION_PORT
munication on this port.
libadminsettings.EVENT_
Enum The persistence mode to use for event log records.
LOG_PERSISTENCE
libadminsettings.EVENT_ The number of records the log can contain. Once reached, oldest
Integer
LOG_MAX_RECORDS records will be discarded.
libadminsettings.EVENT_
String The directory where log files will be stored.
LOG_LOG_FILE_PATH
libadminsettings.EVENT_
LOG_MAX_SINGLE_FILE_ Integer The maximum size in KB that any one log file can contain.
SIZE_KB
libadminsettings.EVENT_
The age at which log files whose newest record is older than the spe-
LOG_MIN_DAYS_TO_ Integer
cified value are to be deleted.
PRESERVE
www. ptc.com
TOPServer 150
Please consult additional information on properties, data ranges, endpoint mapping scheme, and acceptable
actions for each endpoint is available at the Configuration API Landing Page at https://<hostname_or_ip>:<-
port>/config/ (for default configurations).
Documentation served from the landing page is HTML-encoded by default. To obtain JSON-encoded doc-
umentation, include an “Accept” request header with “application/json”.
Object names containing spaces, or other characters disallowed in URL formatting, must be percent-encoded to
be correctly interpreted by the Configuration API. Percent encoding involves replacing disallowed characters with
their hexadecimal representation. For example, an object named 'default object' is percent-encoded as
default%20object. The following characters are not permitted in a URL and must be encoded:
www. ptc.com
151 TOPServer
e*
%2- %2- %2- %2- %2- %2- %2- %2- %2- %2- %2- %3- %3- %3- %3- %4- %5- %5-
%20
1 3 4 6 7 8 9 A B C F A B D F 0 B D
All leading and trailing spaces are removed from object names before the server validates them. This can create
a discrepancy between the object name in the server and the object name a user provides via the Configuration
API. Users can send a GET on the parent object after sending a PUT/POST to verify the new or modified object
name in the server matches what was sent via the API.
An attempt to perform a POST/PUT/DELETE with the API as a non-admin user fails if a user has the server con-
figuration open at the same time. The error is a 401 status code (unauthorized). Only one user can write to the
runtime at a time; the API cannot take permissions from the server configuration if it has insufficient credentials.
Create an Object
An object can be created by sending an HTTPS POST request to the Configuration API. When creating a new
object, the JSON must include required properties for the object (ex. each object must have a name), but doesn’t
require all properties. All properties not included in the JSON are set to the default value on creation.
When a POST includes multiple objects, if one or more cannot be processed due to a parsing failure or some other
non-property validation error, the HTTPS status code 207 (Multi-Status) will be returned along with a JSON object
array containing the status for each object in the request.
For example, if two objects are included in the request and the second one specifies a non-validation error (in this
case a parsing error), two objects are output. One is a success, and the other is an error:
[
{
“code”: 201,
“message”: “Created”
},
{
“code”: 400,
“message”: "Failed to parse JSON document at line 21: Property servermain.CHANNEL_
WRITE_OPTIMIZATIONS_DUTY_CYCLE cannot be converted to the expected type."
}
]
www. ptc.com
TOPServer 152
If the error is a property validation error, the same HTTPS status code 207 is returned, but two error objects are
returned rather than one per property validation error. The basic error object contains the error code and error mes-
sage (such as above). The more comprehensive error message returns the property that caused the error, the error
description, the line of input that caused the error, the error code, and error message.
Tip: When there is a property validation error on multi-object requests, the order of the objects returned main-
tains the sequential order of the input.
For example, if two objects are included in the request and the second one specifies the same name as the first,
this is a property validation error:
{
“property”: “common.ALLTYPES_NAME”,
“description”: “The name “Channel1” is already used.”,
“error_line”: 7,
“code”: 400,
“message”: "Validation failed on property common.ALLTYPES_NAME in object definition at
line 7: The name 'Channel1' is already used."
}
The first object returned is a response to successful creation of Channel1, while the second and third response
objects correspond to the property validation error.
For example, to create a channel with a device underneath it, the following JSON could be used:
{
"common.ALLTYPES_NAME": "Channel1",
"servermain.MULTIPLE_TYPES_DEVICE_DRIVER": "Simulator",
"devices":
[
{
"common.ALLTYPES_NAME": "Device1",
"servermain.MULTIPLE_TYPES_DEVICE_DRIVER": "Simulator",
"servermain.DEVICE_MODEL": 0
}
]
}
There is no response body when a child object is created unless there is an error during creation (such as a parsing
error or property validation error). A response header with the Project_ID is returned with a successful request.
That response header includes the Project_ID value, which is a new Project_ID after successful object creation.
Header Information
Key Value
Connection keep-alive
Content-Length 0
Project_ID 12345678
Read an Object
An object can be read by sending an HTTPS GET request to the Configuration API. All object properties are
returned on every GET request and each object includes a Project_ID. The Project_ID property is used to track
changes in the configuration and is updated on any change from the Configuration API or a server configuration cli-
ent. This property should be saved and used in all PUT requests to prevent stale data manipulations.
www. ptc.com
153 TOPServer
"<Property2_Name>": <Value>,
"PROJECT_ID": 12345678
}
The header of a successful GET request contains the Project_ID.
Header Information
Key Value
Connection keep-alive
Content-Length 0
Project_ID 12345678
Edit an Object
An object can be edited by sending an HTTPS PUT request to the Configuration API. PUT requests require the Pro-
ject_ID or Force_Update property in the JSON body. Setting Force_Update to True ignores Project_ID validation.
The header of a successful PUT request contains the new Project_ID that changed.
Header Information
Key Value
Connection keep-alive
Content-Length 0
Project_ID 12345678
Body:
{,
"not_applied":,
{,
"servermain.CHANNEL_UNIQUE_ID": 2466304381
},
"code": 200,
"message": "Not all properties were applied. This could be due to active client ref-
erence or property is disallowed/disabled/read-only."
}
The response indicates which property or properties were not applied to the object instance where each contains
the value that is actually in use. There are several possible reasons why the property value could not be applied,
such as:
l The property is read-only and cannot be changed.
l There is a client reference on the object that restricts what properties can be updated.
l The property is not allowed based on the values of other properties on which this condition depends.
www. ptc.com
TOPServer 154
l The property is not enabled based on the values of other properties on which this condition depends.
l The value was transformed in some way (ex. rounded or truncated).
Delete an Object
An object can be deleted by sending an HTTPS DELETE request to the Configuration API. The Configuration API
does not allow deleting multiple items on the same level with a single request (such as deleting all of the devices in
a channel), but can delete an entire tree (such as deleting a device deletes all its child tags).
The header of a successful DELETE request contains the new Project_ID that changed.
Header Information
Key Value
Connection keep-alive
Content-Length 0
Project_ID 12345678
Errors
All Configuration API Service requests return errors in JSON format.
Example:
{
"code": 400,
"message": "Invalid property: 'NAME'."
}
See Also: Troubleshooting
General Properties
Note: Changing this property causes the API endpoint URL to change.
common.ALLTYPES_DESCRIPTION
servermain.CHANNEL_DIAGNOSTICS_CAPTURE
servermain.CHANNEL_ETHERNET_COMMUNICATIONS_NETWORK_ADAPTER_STRING
Advanced Properties
servermain.CHANNEL_NON_NORMALIZED_FLOATING_POINT_HANDLING
Write Optimizations
servermain.CHANNEL_WRITE_OPTIMIZATIONS_METHOD
servermain.CHANNEL_WRITE_OPTIMIZATIONS_DUTY_CYCLE
See Also: The server help system Configuration API Service section.
www. ptc.com
155 TOPServer
Using a REST-based API tool such as Postman, Insomnia, or Curl; make a POST request to the channel endpoint.
The example below creates a channel named Channel1 that uses the Simulator driver on a server running on the
local host.
Endpoint (POST):
https://<hostname_or_ip>:<port>/config/v1/project/channels
Body:
{
“common.ALLTYPES_NAME”: “Channel1”,
“servermain.MULTIPLE_TYPES_DEVICE_DRIVER”: “Simulator”
}
Refer to the driver specific help documentation to find out what properties are required to create a channel for
that driver.
For more information about the Project ID see the Concurrent Clients section.
Endpoint (GET):
https://<hostname_or_ip>:<port>/config/v1/project/channels/Channel1
The GET request will return a JSON blob similar to the following.
Body:
{
"PROJECT_ID": <project_ID_from_GET>,
"common.ALLTYPES_NAME": "Channel1",
"common.ALLTYPES_DESCRIPTION": "",
"servermain.MULTIPLE_TYPES_DEVICE_DRIVER": "Simulator",
"servermain.CHANNEL_DIAGNOSTICS_CAPTURE": false,
"servermain.CHANNEL_UNIQUE_ID": 2154899492,
"servermain.CHANNEL_WRITE_OPTIMIZATIONS_METHOD": 2,
…
To update or change a channel property, a PUT request is sent to the channel with the Project ID and the new prop-
erty value defined. In the following example, the channel name will change from Channel1 (from above) to Sim-
ulator.
Endpoint (PUT):
https://<hostname_or_ip>:<port>/config/v1/project/channels/Channel1
Body:
{
"PROJECT_ID": <project_ID_from_GET>,
"common.ALLTYPES_NAME": "Simulator"
}
www. ptc.com
TOPServer 156
Following the PUT, a GET can be sent to the channel’s endpoint to validate that the property changed. In this case,
because the name was changed, the endpoint also changed and the GET request would be the following.
Note: Some properties are client restricted and cannot be changed when a client is connected.
Endpoint (GET):
https://<hostname_or_ip>:<port>/config/v1/project/channels/Simulator
The response from the GET request should show the property value has changed. The response to the GET above
should look similar to the following:
Body:
{
"PROJECT_ID": <project_ID_from_GET>,
"common.ALLTYPES_NAME": "Simulator",
"common.ALLTYPES_DESCRIPTION": "",
"servermain.MULTIPLE_TYPES_DEVICE_DRIVER": "Simulator",
"servermain.CHANNEL_DIAGNOSTICS_CAPTURE": false,
"servermain.CHANNEL_UNIQUE_ID": 2154899492,
"servermain.CHANNEL_WRITE_OPTIMIZATIONS_METHOD": 2,
…
Endpoint (DELETE):
https://<hostname_or_ip>:<port>/config/v1/project/channels/Simulator
This can be verified by sending a GET to the removed endpoint. The server will respond with an error. It can also
be verified with a GET to the "channels" endpoint; the removed channel will not be in the list of channels returned
from the GET request.
General Properties
common.ALLTYPES_DESCRIPTION
servermain.DEVICE_CHANNEL_ASSIGNMENT
servermain.DEVICE_DATA_COLLECTION
servermain.DEVICE_SIMULATED
Scan Mode
servermain.DEVICE_SCAN_MODE
servermain.DEVICE_SCAN_MODE_RATE_MS
www. ptc.com
157 TOPServer
servermain.DEVICE_SCAN_MODE_RATE_MS
servermain.DEVICE_SCAN_MODE_PROVIDE_INITIAL_UPDATES_FROM_CACHE
Auto Demotion
servermain.DEVICE_AUTO_DEMOTION_ENABLE_ON_COMMUNICATIONS_FAILURES
servermain.DEVICE_AUTO_DEMOTION_DEMOTE_AFTER_SUCCESSIVE_TIMEOUTS
servermain.DEVICE_AUTO_DEMOTION_PERIOD_MS
servermain.DEVICE_AUTO_DEMOTION_DISCARD_WRITES
Tag Generation
servermain.DEVICE_TAG_GENERATION_ON_STARTUP
servermain.DEVICE_TAG_GENERATION_DUPLICATE_HANDLING
servermain.DEVICE_TAG_GENERATION_GROUP
servermain.DEVICE_TAG_GENERATION_ALLOW_SUB_GROUPS
Tip: To Invoke Automatic Tag Generation, send a PUT with an empty body to the TagGeneration service end-
point on the device.
See Also: For more information, see Services help.
Timing
servermain.DEVICE_CONNECTION_TIMEOUT_SECONDS
servermain.DEVICE_REQUEST_TIMEOUT_MILLISECONDS
servermain.DEVICE_RETRY_ATTEMPTS
servermain.DEVICE_INTER_REQUEST_DELAY_MILLISECONDS
See Also: The server help system Configuration API Service section.
Using a REST-based API tool such as Postman, Insomnia, or Curl; make a POST request to the device endpoint
under a channel.
The example below will create a device named Device1 under Channel1 that uses the Simulator driver on a server
running on the local host.
Endpoint (POST):
https://<hostname_or_ip>:<port>/config/v1/project/channels/Channel1/devices
Body:
{
“common.ALLTYPES_NAME”: “Device1”,
“servermain.MULTIPLE_TYPES_DEVICE_DRIVER”: “Simulator”
}
Refer to the driver specific help documentation to find out what properties are required to create a device for that
driver.
www. ptc.com
TOPServer 158
For more information about the Project ID, see the Concurrent Clients section.
In the example below, the device being updated is Device1 under Channel1.
Endpoint (GET):
https://<hostname_or_ip>:<port>/config/v1/project/channels/Channel1/devices/Device1
The GET request will return a JSON blob similar to the following.
Body:
{
"PROJECT_ID": <project_ID_from_GET>,
"common.ALLTYPES_NAME": "Device1",
"common.ALLTYPES_DESCRIPTION": "",
"servermain.MULTIPLE_TYPES_DEVICE_DRIVER": "Simulator",
"servermain.DEVICE_MODEL": 0,
"servermain.DEVICE_UNIQUE_ID": <project_ID_from_GET>,
"servermain.DEVICE_CHANNEL_ASSIGNMENT": "Channel1",
…
To update or change a device property a PUT request is sent to the device with the Project ID and the new property
value defined. In the following example the device name will change from Device1 (from above) to Simulator.
Endpoint (PUT):
https://<hostname_or_ip>:<port>/config/v1/project/channels/Channel1/devices/Device1
Body:
{
"PROJECT_ID": <project_ID_from_GET>,
"common.ALLTYPES_NAME": "Simulator"
}
Following the PUT, a GET can be sent to the device endpoint to validate that the property changed. In this case,
because the name was changed, the endpoint also changed and the GET request would be the following.
Note: Some properties are client restricted and cannot be changed when a client is connected.
Endpoint (GET):
https://<hostname_or_ip>:<port>/config/v1/project/channels/Channel1/devices/Simulator
The response from the GET request will show the property value has changed. The response to the GET above
should look similar to the following.
Body:
{
"PROJECT_ID": <project_ID_from_GET>,
"common.ALLTYPES_NAME": "Simulator",
"common.ALLTYPES_DESCRIPTION": "",
"servermain.MULTIPLE_TYPES_DEVICE_DRIVER": "Simulator",
"servermain.DEVICE_MODEL": 0,
"servermain.DEVICE_UNIQUE_ID": <device_ID_from_GET>,
"servermain.DEVICE_CHANNEL_ASSIGNMENT": "Channel1",
…
www. ptc.com
159 TOPServer
Endpoint (DELETE):
https://<hostname_or_ip>:<port>/config/v1/project/channels/Channel1/devices/Simulator
This can be verified by sending a GET to the removed endpoint. The server will respond with an error. It can also
be verified with a get to the devices endpoint and the removed device will not be in the list of devices returned from
the GET request.
Using a REST-based API tool such as Postman, Insomnia, or Curl; make a POST request to the tags endpoint
under a device.
The example below will create a tag named MyTag for address R5 under Channel1/Device1 that uses the Sim-
ulator driver on a server running on the local host.
Endpoint (POST):
https://<hostname_or_ip>:<port>/config/v1/project/channels/Channel1/devices/Device1/tags
Body:
{
“common.ALLTYPES_NAME”: “MyTag”,
"servermain.TAG_ADDRESS": "R5"
}
Tags can also be created within a tag group. The process for adding a tag group is the same except the URL
changes to include the tag_group endpoint and the group name.
In the following example, the tag group RampTags already exists and a tag named MyTag is created under it with
the address R5.
For more information on creating a tag group, see Creating a Tag Group section.
Endpoint (POST):
https://<hostname_or_ip>:<port>/config/v1/project/channels/Channel1/devices/Device1/tag_
group/RampTags/tags
Body:
{
“common.ALLTYPES_NAME”: “MyTag”,
"servermain.TAG_ADDRESS": "R5"
}
Tip:
The properties of tags vary by protocol, device, model, and data type. Always consult the target device and data for
the correct properties. Generally, the following example for data type definition can be followed:
{
"symbolic_name": "servermain.TAG_DATA_TYPE",
"display_name": "Data Type",
"display_description": "Select the format of the incoming tag data.",
"read_only": false,
"type": "Enumeration",
"default_value": -1,
"enumeration": {
www. ptc.com
TOPServer 160
"Default": -1,
"String": 0,
"Boolean": 1,
"Char": 2,
"Byte": 3,
"Short": 4,
"Word": 5,
"Long": 6,
"DWord": 7,
"Float": 8,
"Double": 9,
"BCD": 10,
"LBCD": 11,
"Date": 12,
"LLong": 13,
"QWord": 14,
"String Array": 20,
"Boolean Array": 21,
"Char Array": 22,
"Byte Array": 23,
"Short Array": 24,
"Word Array": 25,
"Long Array": 26,
"DWord Array": 27,
"Float Array": 28,
"Double Array": 29,
"BCD Array": 30,
"LBCD Array": 31,
"Date Array": 32,
"LLong Array": 33,
"QWord Array": 34
}
Refer to the driver specific help documentation to find out what properties are required to create a tag for that
driver.
For more information about the Project ID see the Concurrent Clients section.
In the example below, the tag being updated is MyTag under Channel1/Device1.
Endpoint (GET):
https://<hostname_or_ip>:<-
port>/config/v1/project/channels/Channel1/devices/Device1/tags/MyTag
The GET request will return a JSON blob similar to the following.
Body:
{
"PROJECT_ID": <project_ID_from_GET>,
"common.ALLTYPES_NAME": "MyTag",
"common.ALLTYPES_DESCRIPTION": "",
"servermain.TAG_ADDRESS": "R0005",
"servermain.TAG_DATA_TYPE": 5,
"servermain.TAG_READ_WRITE_ACCESS": 1,
www. ptc.com
161 TOPServer
"servermain.TAG_SCAN_RATE_MILLISECONDS": 100,
…
To update or change a tag property, a PUT request is sent to the tag with the Project ID and the new property value
defined.
In the following example, the tag name will change from MyTag (from above) to Tag1.
Endpoint (PUT):
https://<hostname_or_ip>:<-
port>/config/v1/project/channels/Channel1/devices/Device1/tags/MyTag
Body:
{
"PROJECT_ID": <project_ID_from_GET>,
"common.ALLTYPES_NAME": "Tag1"
}
Following the PUT a GET can be sent to the tag’s endpoint to validate that the property changed. In this case,
because the name was changed, the endpoint also changed and the GET request would be the following.
Endpoint (GET):
https://<hostname_or_ip>:<-
port>/config/v1/project/channels/Channel1/devices/Device1/tags/Tag1
The response from the GET request will show the property value has changed. The response to the GET above
should look similar to the following.
Body:
{
"PROJECT_ID": <project_ID_from_GET>,
"common.ALLTYPES_NAME": "Tag1",
"common.ALLTYPES_DESCRIPTION": "",
"servermain.TAG_ADDRESS": "R0005",
"servermain.TAG_DATA_TYPE": 5,
"servermain.TAG_READ_WRITE_ACCESS": 1,
"servermain.TAG_SCAN_RATE_MILLISECONDS": 100,
…
Endpoint (DELETE):
https://<hostname_or_ip>:<-
port>/config/v1/project/channels/Channel1/devices/Device1/tags/Tag1
This can be verified by sending a GET to the removed endpoint. The server will respond with an error. It can also
be verified with a get to the tags endpoint and the removed tag will not be in the list of tags returned from the GET
request.
Using a REST-based API tool such as Postman, Insomnia, or Curl; make a POST request to the tag_groups end-
point under a device.
The example below will create a tag group named RampTags under Channel1/Device1 that uses the Simulator
driver on a server running on the local host.
www. ptc.com
TOPServer 162
Endpoint (POST):
https://<hostname_or_ip>:<port>/config/v1/project/channels/Channel1/devices/Device1/tag_
groups
Body:
{
“common.ALLTYPES_NAME”: “RampTags”
}
Tag groups can have tags and more tag groups nested under them. To add a Tag, see the Creating a Tag section.
To nest a Tag Group within another group, another POST action is required to add the existing group name and the
tag_groups endpoint to the end of the URL.
Continuing the example above, the new request would look like the following.
Endpoint (POST):
https://<hostname_or_ip>:<port>/config/v1/project/channels/Channel1/devices/Device1/tag_
groups/RampTags/tag_groups
Body:
{
“common.ALLTYPES_NAME”: “1-10”
}
In the example below, the tag group being updated is RampTags under Channel1/Device1.
Endpoint (GET):
https://<hostname_or_ip>:<port>/config/v1/project/channels/Channel1/devices/Device1/tag_
groups/RampTags
The GET request will return a JSON blob similar to the following.
Body:
{
"PROJECT_ID": <project_ID_from_GET>,
"common.ALLTYPES_NAME": "RampTags",
"common.ALLTYPES_DESCRIPTION": "",
"servermain.TAGGROUP_LOCAL_TAG_COUNT": 0,
"servermain.TAGGROUP_TOTAL_TAG_COUNT": 0,
"servermain.TAGGROUP_AUTOGENERATED": false
}
To update or change a tag group property, a PUT request is sent to the tag group with the Project ID and the new
property value defined.
In the following example, the tag group name will change from RampTags (from above) to RampGroup.
Endpoint (PUT):
https://<hostname_or_ip>:<-
port>/config/v1/project/channels/Channel1/devices/Device1/tags/MyTag
Body:
{
"PROJECT_ID": <project_ID_from_GET>,
"common.ALLTYPES_NAME": "RampGroup"
}
www. ptc.com
163 TOPServer
Following the PUT, a GET can be sent to the tag group endpoint to validate that the property changed. In this case,
because the name was changed, the endpoint also changed and the GET request would be the following.
Endpoint (GET):
https://<hostname_or_ip>:<port>/config/v1/project/channels/Channel1/devices/Device1/tag_
groups/RampGroup
The response from the GET request will show the property value has changed. The response to the GET above
should look similar to the following.
Body:
{
"PROJECT_ID": <project_ID_from_GET>,
"common.ALLTYPES_NAME": "RampTags",
"common.ALLTYPES_DESCRIPTION": "",
"servermain.TAGGROUP_LOCAL_TAG_COUNT": 0,
"servermain.TAGGROUP_TOTAL_TAG_COUNT": 0,
"servermain.TAGGROUP_AUTOGENERATED": false
}
Endpoint (DELETE):
https://<hostname_or_ip>:<port>/config/v1/project/channels/Channel1/devices/Device1/tag_
groups/RampGroup
This can be verified by sending a GET to the removed endpoint. The server will respond with an error. It can also
be verified with a get to the tag_groups endpoint and the removed tag group will not be in the list of tag groups
returned from the GET request.
Using a REST-based API tool such as Postman, Insomnia, or Curl; make a POST request to the server_users end-
point.
The example below creates a user named User1 that is a member of the server Administrators user group:
Endpoint (POST):
https://<hostname_or_ip>:<port>/config/v1/admin/server_users
Body:
{
"common.ALLTYPES_NAME": "User1",
"libadminsettings.USERMANAGER_USER_GROUPNAME": "Administrators",
"libadminsettings.USERMANAGER_USER_PASSWORD": "<Password>"
}
The Administrator user account password cannot be reset, but additional administrative users can be added to
the Administrator user group. Best practices suggest each user with administrative access be assigned unique
accounts and passwords to ensure audit integrity and continual access through role and staff changes.
The product Administrator password must be at least 14 characters and no more than 512. Passwords should
include a mix of uppercase and lowercase letters, numbers, and special characters. Choose a strong unique pass-
word that avoids well-known, easily guessed, or common passwords.
www. ptc.com
TOPServer 164
Using a REST-based API tool such as Postman, Insomnia, or Curl; make a POST request to the server_user-
s/<username> endpoint.
The example below updates the user named User1 to add a description and move it to a different user group:
Endpoint (POST):
https://<hostname_or_ip>:<port>/config/v1/admin/server_users/User1
Body:
{
"common.ALLTYPES_DESCRIPTION": "The user account of User1", "libadminsettings.USERMANAGER_
USER_GROUPNAME": "Operators"
}
Using a REST-based API tool such as Postman, Insomnia, or Curl; make a POST request to the server_user-
groups endpoint.
Endpoint (POST):
https://<hostname_or_ip>:<port>/config/v1/admin/server_usergroups
Body:
{
“common.ALLTYPES_NAME”: “Operators”,
}
Using a REST-based API tool such as Postman, Insomnia, or Curl; make a PUT request to the server_user-
groups/<groupname> endpoint.
The example below updates the user group named Operators to have permissions to modify server settings, cause
clients to be disconnected, and loading new runtime projects; it also updates the description of the group:
Endpoint (POST):
https://<hostname_or_ip>:<port>/config/v1/admin/server_usergroups/Operators
Body:
{
"common.ALLTYPES_DESCRIPTION": "User group for standard operators",
"libadminsettings.USERMANAGER_SERVER_MODIFY_SERVER_SETTINGS": true,
"libadminsettings.USERMANAGER_SERVER_DISCONNECT_CLIENTS": true,
www. ptc.com
165 TOPServer
"libadminsettings.USERMANAGER_SERVER_REPLACE_RUNTIME_PROJECT": true
}
Note: Group permissions for the administrator group are locked and cannot be modified by any user to prevent
an administrator from accidentally disabling a permission that could prevent administrators from modifying any
user permissions. Only users in the Administrator group can modify the permissions for other groups.
Endpoint (DELETE):
https://<hostname_or_ip>:<port>/config/v1/admin/server_users/Operators
User Groups
Endpoint: https://<hostname_or_ip>:<port>/config/v1/admin/server_usergroups
Supported Actions
HTTP(S) Verb Action
POST Create the specified group
GET Retrieves a list of all groups
DELETE Removes the specified group and all of its users
Endpoint: https://<hostname_or_ip>:<port>/config/v1/admin/server_usergroups/<GroupName>
Supported Actions
HTTP(S) Verb Action
GET Retrieves the specified group
PUT Updates the specified group
DELETE Removes the specified user
Properties
Property Name Type Required Description
common.ALLTYPES_NAME String Yes Specify the identity of this object.
common.ALLTYPES_ Provide a brief summary of this object or its
String No
DESCRIPTION use.
libadminsettings.USERMANAGER_ The group's enabled-state takes pre-
Enable/Disable No
GROUP_ENABLED cedence over the users enabled state.
libadminsettings.USERMANAGER_ Allow/deny clients belonging to the group
Enable/Disable No
IO_TAG_READ to access I/O tag data.
Allow/deny clients belonging to the group
to modify I/O tag data. Note: When
libadminsettings.USERMANAGER_
Enable/Disable No USERMANAGER_IO_TAG_READ is set to
IO_TAG_WRITE
false, this property is also set to false and
disabled to prevent write-only tags.
libadminsettings.USERMANAGER_ Enable/Disable No Allow/deny clients belonging to the group
www. ptc.com
TOPServer 166
Project Permissions
Endpoint: https://<hostname_or_ip>:<port>/config/v1/admin/server_usergroups/<GroupName>/project_per-
missions
Supported Actions
HTTP(S) Verb Action
GET Retrieves a list of all project permissions
www. ptc.com
167 TOPServer
Child Endpoints
Properties
Endpoint Description
/config/v1/admin/server_user-
Configure default 'Servermain Alias' access per-
groups/<GroupName>/project_permissions/Servermain
missions for the selected user group.
Alias
/config/v1/admin/server_user-
Configure default 'Servermain Channel' access per-
groups/<GroupName>/project_permissions/Servermain
missions for the selected user group.
Channel
/config/v1/admin/server_user-
Configure default 'Servermain Device' access per-
groups/<GroupName>/project_permissions/Servermain
missions for the selected user group.
Device
Configure default 'Servermain Meter Order' access
/config/v1/admin/server_user-
permissions for the selected user group.
groups/<GroupName>/project_permissions/Servermain
Note: Add and delete properties are disabled for
Meter Order
this endpoint.
/config/v1/admin/server_user-
Configure default 'Servermain Phone Number'
groups/<GroupName>/project_permissions/Servermain
access permissions for the selected user group.
Phone Number
Configure default 'Servermain Phone Priority'
/config/v1/admin/server_user-
access permissions for the selected user group.
groups/<GroupName>/project_permissions/Servermain
Note: Add and delete properties are disabled for
Phone Priority
this endpoint.
Configure default 'Servermain Project' access per-
/config/v1/admin/server_user-
missions for the selected user group.
groups/<GroupName>/project_permissions/Servermain
Note: Add and delete properties are disabled for
Project
this endpoint.
/config/v1/admin/server_user-
Configure default 'Servermain Tag' access per-
groups/<GroupName>/project_permissions/Servermain
missions for the selected user group.
Tag
/config/v1/admin/server_user-
Configure default 'Servermain Tag Group' access
groups/<GroupName>/project_permissions/Servermain
permissions for the selected user group.
Tag Group
Endpoint: https://<hostname_or_ip>:<port>/config/v1/admin/server_usergroups/<GroupName>/project_per-
missions/<PermissionName>
Supported Actions
HTTP(S) Verb Action
GET Retrieves the specified project permission
PUT Updates the specified project permission
Properties
Property Name Type Description
common.ALLTYPES_NAME String Specify the identity of this object.
Provide a brief summary of this object or its
common.ALLTYPES_DESCRIPTION String
use.
libadminsettings.USERMANAGER_ Allow/deny users belonging to the group to
Enable/Disable
PROJECTMOD_ADD add this type of object.
libadminsettings.USERMANAGER_ Allow/deny users belonging to the group to
Enable/Disable
PROJECTMOD_EDIT edit this type of object.
libadminsettings.USERMANAGER_ Allow/deny users belonging to the group to
Enable/Disable
PROJECTMOD_DELETE delete this type of object.
www. ptc.com
TOPServer 168
Users
Endpoint: https://<hostname_or_ip>:<port>/config/v1/admin/server_users
Supported Actions
HTTP(S) Verb Action
POST Create the specified user
GET Retrieves a list of all users
Endpoint: https://<hostname_or_ip>:<port>/config/v1/admin/server_users/<UserName>
Supported Actions
HTTP(S) Verb Action
GET Retrieves the specified user
PUT Updates the specified user
Properties
Property Name Type Required Description
common.ALLTYPES_NAME String Yes Specify the identity of this object.
common.ALLTYPES_ Provide a brief summary of this object or its
String No
DESCRIPTION use.
libadminsettings.USERMANAGER_
String Yes The name of the parent group.
USER_GROUPNAME
libadminsettings.USERMANAGER_ The group‘s enabled-state takes pre-
Enable/Disable No
USER_ENABLED cedence over the users enabled state.
The user’s password. This is case-sens-
itive.
The password must be at least 14 char-
libadminsettings.USERMANAGER_ acters and no more than 512 characters.
Password No
USER_PASSWORD Passwords should include a mix of upper-
case and lowercase letters, numbers, and
special characters. Avoid well-known, eas-
ily guessed, or common passwords.
Note: If there are errors when writing to read / write system tags, verify that the authenticated user has the appro-
priate permissions.
Using a REST-based API tool such as Postman, Insomnia, or Curl; make a PUT request to the project_per-
missions/<permission_name> endpoint.
The example below updates the user-created user group named Operators to grant permission to users of that
group to add, edit, and delete channels:
Endpoint (POST):
https://<hostname_or_ip>:<port>/config/v1/admin/server_usergroups/Operators/project_per-
missions/Servermain Channel
Body:
www. ptc.com
169 TOPServer
{
"libadminsettings.USERMANAGER_PROJECTMOD_ADD": true,
"libadminsettings.USERMANAGER_PROJECTMOD_EDIT": true,
"libadminsettings.USERMANAGER_PROJECTMOD_DELETE": true
}
Using a REST-based API tool; such as Postman, Insomnia, or Curl; make a PUT request to the config_api_set-
tings/configapi endpoint.
The example below updates CORS Allowed Origins to everything (“*”) and enables Token-Based Bearer Authentic-
ation:
Endpoint (PUT):
https://<hostname_or_ip>:<port>/config/v1/admin/config_api_settings/configapi
Body:
{
"libadminsettings.CONFIGURATION_API_SERVICE_CORS": “*”,
"libadminsettings.ENABLE_BEARER_AUTHENTICATION": true
}
Using a REST-based API tool such as Postman, Insomnia, or Curl; make a PUT request to the config_api_set-
tings/configapi/bearer_auth_settings/certificates endpoint.
The example below is an example of how to clear all certificates from the local store, if no key is being added with a
PUT command both the Key ID and Certificate fields must be empty:
Endpoint (PUT):
https://<hostname_or_ip>:<port>/config/v1/admin/config_api_settings/configapi/bearer_auth_
settings/certificates
Body:
{
"libadminsettings.BEARER_AUTH_CLEAR_CERT_STORE": true,
"libadminsettings.BEARER_AUTH_CLEAR_EXPIRED_CERTS": true,
"libadminsettings.BEARER_AUTH_KEY_ID": "",
"libadminsettings.BEARER_AUTH_CERTIFICATE": ""
}
www. ptc.com
TOPServer 170
Service Architecture
Services are designed to provide stateless interaction with the object on which they operate. Services are com-
prised of two components: a service and a job. The job executes the work asynchronously and provides a mech-
anism through which a client can monitor the job for completion or for any errors that occurred during its operation.
After a job completes, it is scheduled for deletion automatically by the server; no action is required by the client to
clean up the job after it completes.
Service
The service is the interface through which an action is invoked. The service exposes all parameters that can be spe-
cified during its invocation as properties. To see the available parameters, perform a HTTPS GET on the service
endpoint. All properties, besides the name and description of the service, are the parameters that can be included
when invoking a service. Depending on the service, some or all parameters may be required.
Invocation of a service is accomplished by performing a HTTPS PUT request on the service endpoint with any para-
meters specified in the body of the request. Services may limit the total number of concurrent invocations. If the
maximum number of concurrent invocations has been reached, the request is rejected with an "HTTPS 429 Too
Many Requests" response. If the limit has not been reached, the server responds with an "HTTPS 202 Accepted"
response and the body of the response including a link to the newly created job.
Job
The job represents a specific request accepted by the server. To check the status of a job, perform a HTTPS GET
request on the job endpoint. The servermain.JOB_COMPLETE property represents the current state of the job as
a Boolean. The value of this property remains false until the job has finished executing. If the job fails to execute for
any reason, it provides the client with an appropriate error message in the servermain.JOB_STATUS_MSG prop-
erty.
Job Cleanup
Jobs are automatically deleted by the server after a configurable amount of time. By default, after a job has com-
pleted, the client has 30 seconds to interact with it before the job is deleted. If a longer amount of time is required by
the client or the client is operating over a slow connection, the client can use the servermain.JOB_TIME_TO_
LIVE_SECOND parameter when invoking the service to increase the time-to-live up to a maximum of five minutes.
Each job has its own time-to-live and it may not be changed after a job has been created. Clients are not allowed to
manually delete jobs from the server, so it is best to choose the shortest time-to-live without compromising the cli-
ent’s ability to get the information from the job before it is deleted.
www. ptc.com
171 TOPServer
To initiate Automatic Tag Generation, a PUT is sent to the TagGeneration endpoint with a defined empty payload.
In the following example, Automatic Tag Generation is initiated on Channel1/Device1.
Endpoint (PUT):
https://<hostname_or_ip>:<-
port>/config/v1/project/channels/Channel1/devices/Device1/services/TagGeneration
Body:
{
"code": 202,
"message": "Accepted",
"href": "/con-
fig/v1/project/channels/Channel1/devices/Device1/services/TagGeneration/jobs/job1"
}
This means the request was accepted and the job was created as job1. The status of the job can be seen by query-
ing the job. This is done by sending a GET to the job’s endpoint. The GET request should look like the following.
Endpoint (GET):
https://<hostname_or_ip>:<-
port>/config/v1/project/channels/Channel1/devices/Device1/services/TagGeneration/jobs/job1
Jobs are automatically cleaned up after their wait time has expired. This wait time is configurable.
See the Job Cleanup section for more information
Project Load
Projects can be loaded by interacting with the ProjectLoad service on the ProjectLoad endpoint. First a GET
request must be sent to get the Project ID to later be used in the PUT request.
Endpoint (GET):
https://<hostname_or_ip>:<port>/config/v1/project/services/ProjectLoad
Body:
{
"PROJECT_ID": 3531905431,
"common.ALLTYPES_NAME": "ProjectLoad",
"servermain.JOB_TIME_TO_LIVE_SECONDS": 30,
www. ptc.com
TOPServer 172
"servermain.PROJECT_FILENAME": "",
"servermain.PROJECT_PASSWORD": ""
}
To initiate the project load, a PUT request is sent to the server with the project file name, the project file password,
and the Project ID. If there is no password on the project, that field is not required. Project loading supports SOPF,
OPF, and JSON file types. The request should look similar to the following.
Endpoint (PUT):
https://<hostname_or_ip>:<port>/config/v1/project/services/ProjectLoad
Body:
{
"PROJECT_ID": 3531905431,
"servermain.PROJECT_FILENAME": "MyProject.json",
"servermain.PROJECT_PASSWORD": ""
}
where the .json or .opf project file full path is specified, such as /<install directory>/<version>/.
Note: the location of the file is limited to within the install / version directory.
Body:
{
"code": 202,
"message": "Accepted",
"href": "/config/v1/project/services/ProjectLoad/jobs/job1"
}
This means the request was accepted and the job was created as job1. The status of the job can be seen by query-
ing the job. This is done by sending a GET to the job’s endpoint. The GET request should look like the following.
Endpoint (GET):
https://<hostname_or_ip>:<port>/config/v1/project/services/ProjectLoad/jobs/job1
Jobs are automatically cleaned up after their wait time has expired. This wait time is configurable.
See the Job Cleanup section for more information.
Project Save
Projects can be loaded by interacting with the ProjectSave service on the ProjectSave endpoint. A GET request
must be sent to get the Project ID to later be used in the PUT request. The GET request should look similar to the
following.
Endpoint (GET):
https://<hostname_or_ip>:<port>/config/v1/project/services/ProjectSave
The server should respond with something similar to the following.
Body:
www. ptc.com
173 TOPServer
{
"PROJECT_ID": 2401921849,
"common.ALLTYPES_NAME": "ProjectSave",
"servermain.JOB_TIME_TO_LIVE_SECONDS": 30,
"servermain.PROJECT_FILENAME": ""
}
To initiate the project save, a PUT request is sent with the project file path and name of the file with the extension
(SOPF, OPF, or JSON), the password to encrypt it with, and the Project ID. The password property is required for
SOPF file and ignored otherwise. The path is relative to the user data folder. The PUT request should look similar
to the following.
Endpoint (PUT):
https://<hostname_or_ip>:<port>/config/v1/project/services/ProjectSave
Body:
{
"PROJECT_ID": 2401921849,
"servermain.PROJECT_FILENAME": "Projects/MyProject.SOPF",
"servermain.PROJECT_PASSWORD": "MyPassword"
}
Note: the location of the file is limited to within the install / version directory.
Body:
{
"code": 202,
"message": "Accepted",
"href": "/config/v1/project/services/ProjectSave/jobs/job1"
}
This means the request was accepted and the job was created as job1. The status of the job can be seen by query-
ing the job. This is done by sending a GET to the job’s endpoint. The GET request should look like the following.
Endpoint (GET):
https://<hostname_or_ip>:<port>/config/v1/project/services/ProjectSave/jobs/job1
Jobs are automatically cleaned up after their wait time has expired. This wait time is configurable.
See the Job Cleanup section for more information.
{{host}}:{{port}}/config/v1/project?content=serialize
www. ptc.com
TOPServer 174
Endpoint (PUT):
https://<hostname_or_ip>:<port>/config/v1/project/services/JsonProjectLoad
Body:
{
"project": {
"common.ALLTYPES_DESCRIPTION": "object instance description.",
"servermain.PROJECT_TITLE": "object name",
"channels": […
],
"aliases": […
],
"client_interfaces": […
],
"_advancedtags": […
],
…
"_datalogger": […
],
"_iot_gateway": […
],
"_ua_gateway": […
],
…
}
Body:
{
"code": 202,
"message": "Accepted",
www. ptc.com
175 TOPServer
"href": "/config/v1/project/services/JsonProjectLoad/jobs/job1"
}
This means the request was accepted and the job was created as job1. The status of the job can be seen by query-
ing the job by sending a GET to the job’s endpoint. The GET request should look like the following.
Endpoint (GET):
https://<hostname_or_ip>:<port>/config/v1/project/services/JsonProjectLoad/jobs/job1
Jobs are automatically cleaned up after their wait time has expired. This wait time is 30 seconds by default.
Endpoint (PUT):
https://<hostname_or_ip>:<port>/config/v1/project/services/ReinitializeRuntime
Body:
{
"common.ALLTYPES_NAME" : "ReinitializeRuntime",
"servermain.JOB_TIME_TO_LIVE_SECONDS" : 30
}
Body:
{
"code": 202,
"message": "Accepted",
"href": "/config/v1/project/services/ReinitializeRuntime/jobs/job1"
}
This means the request was accepted and the job was created as job1. The status of the job can be seen by query-
ing the job by sending a GET to the job’s endpoint. The GET request should look like the following.
Endpoint (GET):
https://<hostname_or_ip>:<port>/config/v1/project/services/ReinitializeRuntime/jobs/job1
Jobs are automatically cleaned up after the wait time expires. This wait time is configurable.
www. ptc.com
TOPServer 176
Many client-side SCADA systems either do not have configurable scan rates or have scan rates whose minimum
value is too long for the data updates that are required by SCADA operators. To bypass this limitation, the SCADA
system can perform writes to the Device Demand Poll tags available in the server. In this scenario, each device in
the server exposes a _DemandPoll tag that polls all referenced tags on the device when written to by a client. Dur-
ing the poll, the _DemandPoll tag becomes True (1). It returns to False (0) when the final active tag signals that the
read requests have completed. Subsequent writes to the _DemandPoll tag fails until the tag value returns to False.
The demand poll respects the read / write duty cycle for the channel. Client-side SCADA scripts (such as a Refresh
button script) can be developed to write to the _DemandPoll tag and cause a poll to occur. The poll results are
passed on to the client application.
Note: The procedure described above is not OPC-compliant behavior. If this is a problem, it is recommended
that communications be separated onto two devices. One device can use the classic OPC update interval, and the
other device can set the Scan Mode to "Do not scan, demand poll only" and only poll when the _DemandPoll tag is
written.
Regardless of whether Device Demand Poll is being utilized, clients that are limited by tag scan rates may also
encounter operator wait time due to the server complying with the OPC client's group update rate. To circumvent
this OPC-compliant behavior, users can configure the "Ignore group update rate, return data as soon as it is avail-
able" setting. This returns the poll results immediately and disregards the update interval.
www. ptc.com
177 TOPServer
3. In Tag Name, specify a name for the database block. Then, enter driver-appropriate information in the
remaining properties.
Note: This driver does not use the Hardware Options and Signal Conditioning fields.
www. ptc.com
TOPServer 178
See Also: For information on the valid entries required for each field, select a link from the list below.
Specifying the I/O Driver in iFIX Database Manager
Specifying I/O Addresses in iFIX Database Manager
Specifying Signal Conditioning in iFIX Database Manager
To find the default driver, open the System Configuration Utility (SCU) and click SCADA Configuration. The
default driver is the first driver listed in the Configured I/O Driver list box.
Note: For Database Manager to recognize the acronym entered, it must appear in the SCU's Configured I/O
Driver list box.
Note: Multiple blocks may use the same I/O address with the IGS server.
The I/O address for the driver has the following format: Channel_Name.Device_Name.Tag_Name
where:
l Channel_Name This is the name of the protocol or driver being used in the IGS server project. It must
match the channel name in the IGS configuration.
l Device_Name This is the name of the PLC or other hardware with which the server communicates. It must
match the device name for the specified channel in the IGS configuration.
l Tag_Name This is the name of the address within the PLC or other hardware device with which the server
communicates. It must match the tag name for the specified channel and device in the IGS configuration.
Note: If tags were imported from a Controllogix L5K file, the full path to the tag name must be included.
Bit Addressing
Bit addressing can be accomplished by using one of the following two methods:
www. ptc.com
179 TOPServer
1. If a Digital Register (DR) block is being used, bits within integer data (or bits within Boolean array data) can
be specified with the numbered fields F_0, F_1, F_2, and so forth. For more information, refer to Using Off-
set fields with Analog and Digital Registers (AR/DR).
2. If a DR block is not being used, a tag should be configured in the IGS server project with the desired bit spe-
cified in the tag address. Alternatively, specify the appropriate bit address in the block's I/O address so that
the tag may be dynamically created. For more information, refer to the IGS device driver help doc-
umentation.
Notes:
1. Users may also specify an integer tag in the I/O address of DA and DI blocks; however, only the least sig-
nificant bit of that integer can be read or written to with these block types.
2. Because bit addressing is not supported when tags are imported from the L5K file, users must manually
add bit addresses and their associated tag names in the IGS server configuration program. For example,
assume that the global controller tag "ValveArea3" is configured as a short data type in the L5K import file.
To address bit 1 of this tag in the iFIX PDB, users must first manually add the bit 1 address and its cor-
responding tag name in the IGS server configuration program. In this example, "ValveArea3_1" is the des-
ignated tag name for the bit 1 address. The I/O addressing for the bit address in the iFIX PDB is
"Channel1.Device1.Global.ValveArea3_1".
Array Addressing
Many of the IGS server's device drivers support arrays. Users may access individual elements of an array tag using
Analog Register (AR) blocks and the numbered fields F_0, F_1, F_2, and so forth. Digital Registers (DR) may be
used to access any bit within any element of a Boolean or integer array. For more information, refer to Using Offset
fields with Analog and Digital Registers (AR/DR).
The entire array can be accessed in text form using a TX block. Access to individual elements or bits within an
array using other means is not currently supported. If other types of blocks are used, the data must be addressed
with individual tags. For more information on array addressing support and syntax, refer to the IGS device driver
help documentation.
2. Specify the Engineering Units (EGU) range for the conditioned data.
Note: For more information on supported signal conditioning algorithms, refer to iFIX Signal Conditioning
Options.
www. ptc.com
TOPServer 180
3BCD
4BCD
8AL
8BN
12AL
12BN
13AL
13BN
14AL
14BN
15AL
15BN
20P
TNON
Note: Linear and logarithmic scaling is available through the server for Static tags only. For more information,
refer to Tag Properties — Scaling and Static Tags (User-Defined).
www. ptc.com
181 TOPServer
www. ptc.com
TOPServer 182
www. ptc.com
183 TOPServer
www. ptc.com
TOPServer 184
www. ptc.com
185 TOPServer
2. Re-import the exported file so that each item in the database is re-validated with the server.
Note: A new configuration file is created in the same folder as the default server project file, containing
the name "default_FIX.ini".
4. Depending on how long it takes to read an initial value for all the items in the project, it may be necessary to
delay the start of SAC processing. Doing so allows the server enough time to retrieve all initial updates
before the iFIX client requests data from the server. For more information on the specific iFIX version, refer
to the iFIX documentation.
5. Restart both the iFIX application and the server to put the changes into effect.
Note: For new projects (or when adding additional items to an existing iFIX database) users do not need to per-
form the steps described above. The item is validated by the server upon its addition to the database. If valid, the
server adds the item to the configuration file.
Built-In Diagnostics
When communications problems occur, users can utilize both OPC and channel diagnostics to help determine the
cause of the issue. These views provide diagnostics on both the server-level and driver-level. Since they may affect
performance, users should only utilize diagnostics when debugging or trouble-shooting. For more information,
select a link from the list below.
www. ptc.com
TOPServer 186
Note: Although the viewer can be accessed when capture is disabled, there are no diagnostics until it is
enabled.
For information on enabling OPC diagnostics, refer to Project Properties — OPC DA, Project Properties — OPC
UA Settings.
For information on the log settings properties, refer to Settings - Event Log.
To save an OPC Diagnostics file, click File | Save As and select OPC Diagnostic Files (*.opcdiag).
View Menu
www. ptc.com
187 TOPServer
Find
This dialog searches the Diagnostics View for key information transferred between the client and server. For
example, this search functionality can be used to find all actions on a particular item ID or group name.
www. ptc.com
TOPServer 188
occurrence is found, a message box indicates this condition. Users can change the search criteria at any time by
pressing "Ctrl+F".
Filter
This dialog specifies which events is visible in the OPC Diagnostics Viewer. For example, most clients make con-
tinuous GetStatus calls into the server to determine whether the server is still available. By filtering this event, users
can just examine the diagnostics data. The filtering applied is to the view, not to the capture. All event types are cap-
tured regardless of the filter settings. Furthermore, because filters can be applied while the dialog is open, settings
can be changed and applied independently. Changes may be made without closing and reopening the dialog.
Note: Each method (such as "IOPCCommon" or "GetErrorString") of every OPC Data Access 1.0, 2.0, and 3.0
interface that is supported by the server is available as a filter.
2. The server's performance is affected when diagnostic information is captured because it is an additional
layer of processing that occurs between the client/server communications. Furthermore, logging OPC
www. ptc.com
189 TOPServer
Diagnostics in the Extended Datastore Persistence Mode can consume a lot of disk space. The Windows
Event Viewer reports any related errors. For information on persistence modes, refer to Settings - Event
Log.
OPC DA Events
For more information on a specific OPC Diagnostic Event, select a link from the list below.
IClassFactory
Server
IOPCCommon
IOPCServer
IConnectionPointContainer (Server)
IConnectionPoint (Server)
IOPCBrowse
IOPCBrowseServerAddressSpace
IOPCItemProperties
IOPCItemIO
Group
IOPCGroupStateMgt
IOPCGroupStateMgt2
IOPCItemMgt
IOPCItemDeadbandMgt
IOPCItemSamplingMgt
IOPCSyncIO
IOPCSyncIO2
IOPCAsyncIO
IDataObject
IAdviseSink
IAsyncIO2
IAsyncIO3
IConnectionPointContainer (Group)
IConnectionPoint (Group)
IOPCDataCallback
IEnumOPCItemAttributes
IClassFactory
The IClassFactory interface contains several methods intended to deal with an entire class of objects. It is imple-
mented on the class object for a specific class of objects and is identified by a CLSID.
l QueryInterface: The client can ask the object whether it supports any outgoing interfaces by calling
QueryInterface for IConnectionPointContainer. If the object answers "yes" by handing back a valid pointer,
the client knows it can attempt to establish a connection.
l AddRef: Increments the reference count for an interface on an object. It should be called for every new
copy of a pointer to an interface on a given object.
l Release: Decreases the reference count of the interface by 1.
l CreateInstance: Creates an uninitialized object.
l LockServer: Allows instances to be created quickly when called by the client of a class object to keep a
server open in memory.
Server
The client calls CoCreateInstance to create the server object and the initial interface.
l QueryInterface: The client can ask the object whether it supports any outgoing interfaces by calling
QueryInterface for IConnectionPointContainer. If the object answers "yes" by handing back a valid pointer,
www. ptc.com
TOPServer 190
IOPCCommon
This interface is used by all OPC server types (DataAccess, Alarm&Event, Historical Data, and so forth). It provides
the ability to set and query a Locale ID which would be in effect for the particular client/server session. The actions
of one client do not affect other clients.
l GetErrorString: Returns the error string for a server specific error code. The expected behavior is that this
includes handling of Win32 errors as well (such as RPC errors).
l GetLocaleID: Returns the default Locale ID for this server/client session.
l QueryAvailableLocaleIDs: Returns the available Locale IDs for this server/client session.
l SetClientName: Allows the client to optionally register a client name with the server. This is included primar-
ily for debugging purposes. The recommended behavior is that users set the Node name and EXE name
here.
l SetLocaleID: Sets the default Locale ID for this server/client session. This Locale ID is used by the GetEr-
rorString method on this interface. The default value for the server should be LOCALE_SYSTEM_
DEFAULT.
IOPCServer
This is an OPC server's main interface. The OPC server is registered with the operating system as specified in the
Installation and Registration Chapter of this specification.
l AddGroup: Adds a group to a server. A group is a logical container for a client to organize and manipulate
data items.
l CreateGroupEnumerator: Creates various enumerators for the groups provided by the server.
l GetErrorString: Returns the error string for a server specific error code.
l GetGroupByName: Returns an additional interface pointer when given the name of a private group (cre-
ated earlier by the same client). Use GetPublicGroupByName to attach to public groups. This function can
be used to reconnect to a private group for which all interface pointers have been released.
l GetStatus: Returns current status information for the server.
l RemoveGroup Deletes the group. A group is not deleted when all the client interfaces are released, since
the server itself maintains a reference to the group. The client may still call GetGroupByName after all the
interfaces have been released. RemoveGroup() causes the server to release its 'last' reference to the
group, which results in the group being deleted.
IConnectionPointContainer (Server)
This interface provides the access to the connection point for IOPCShutdown.
l EnumConnectionPoints: Creates an enumerator for the connection points supported between the OPC
group and the client. OPCServers must return an enumerator that includes IOPCShutdown. Additional
vendor specific callbacks are allowed.
l FindConnectionPoint: Finds a particular connection point between the OPC server and the client.
OPCServers must support IID_IOPCShutdown. Additional vendor specific callbacks are allowed.
IConnectionPoint (Server)
This interface establishes a call back to the client.
l Advise: Establishes an advisory connection between the connection point and the caller's sink object.
l EnumConnections: Creates an enumerator object for iteration through the connections that exist to this
connection point.
l GetConnectionInterface: Returns the IID of the outgoing interface managed by this connection point.
l GetConnectionPointContainer: Retrieves the IConnectionPointContainer interface pointer to the con-
nectable object that conceptually owns the connection point.
l Unadvise: Terminates an advisory connection previously established through the Advise method.
l ShutdownRequest Allows the server to request that all clients disconnect from the server.
IOPCBrowse
www. ptc.com
191 TOPServer
IOPCBrowse interface provides improved methods for browsing the server address space and for obtaining the
item properties.
l GetProperties: Returns an array of OPCITEMPROPERTIES, one for each item ID.
l Browse: Browses a single branch of the address space and returns zero or more OPCBROWSEELEMENT
structures.
IOPCBrowseServerAddressSpace
This interface provides a way for clients to browse the available data items in the server, giving the user a list of the
valid definitions for an item ID. It allows for either flat or hierarchical address spaces and is designed to work well
over a network. It also insulates the client from the syntax of a server vendor specific item ID.
l BrowseAccessPaths: Provides a way to browse the available AccessPaths for an item ID.
l BrowseOPCItemIDs: Returns an IENUMString for a list of item IDs as determined by the passed prop-
erties. The position from which the browse is made can be set in ChangeBrowsePosition.
l ChangeBrowserPosition: Provides a way to move up, down or to in a hierarchical space.
l GetItemID: Provides a way to assemble a fully qualified item ID in a hierarchical space. This is required
since the browsing functions return only the components or tokens that make up an item ID and do not
return the delimiters used to separate those tokens. Also, at each point one is browsing just the names
below the current node (e.g. the units in a cell).
l QueryOrganization: Provides a way to determine if the underlying system is inherently flat or hierarchical
and how the server may represent the information of the address space to the client. Flat and hierarchical
spaces behave somewhat different. If the result is flat, the client knows that there is no need to pass the
Branch or Leaf flags to BrowseOPCItem IDs or to call ChangeBrowsePosition.
IOPCItemProperties
This interface can be used to browse the available properties associated with an item ID as well as to read the prop-
erties' current values.
l GetItemProperties: Returns a list of the current data values for the passed ID codes.
l LookUpItemIDs: Returns a list of item IDs for each of the passed ID codes if any are available. These indic-
ate the item ID which could be added to an OPC group and used for more efficient access to the data cor-
responding to the item properties.
l QueryAvailableProperties: Returns a list of ID codes and descriptions for the available properties for this
item ID. This list may differ for different item IDs. This list is expected to be relatively stable for a particular
item ID, although it could be affected from time to time by changes to the underlying system's configuration.
The item ID is passed to this function because servers are allowed to return different sets of properties for
different item IDs.
IOPCItemIO
The purpose of this interface is to provide an easy way for basic applications to obtain OPC data.
l Read: Reads one or more values, qualities, and timestamps for the items specified. This is functionally sim-
ilar to the IOPCSyncIO::Read method.
l WriteVQT: Writes one or more values, qualities, and timestamps for the items specified. This is functionally
similar to the IOPCSyncIO2::WriteVQT except that there is no associated group. If a client attempts to write
VQ, VT, or VQT it should expect that the server will write them all or none at all.
Group
The client calls CoCreateInstance to create the server object and the initial interface.
l QueryInterface: The client can ask the object whether it supports any outgoing interfaces by calling
QueryInterface for IConnectionPointContainer. If the object answers "yes" by handing back a valid pointer,
the client knows it can attempt to establish a connection.
l AddRef: Increments the reference count for an interface on an object. It should be called for every new
copy of a pointer to an interface on a given object.
l Release: Decreases the reference count of the interface by 1.
IOPCGroupStateMgt
IOPCGroupStateMgt allows the client to manage the overall state of the group. Primarily, this accounts for changes
made to the group's update rate and active state.
www. ptc.com
TOPServer 192
IOPCGroupStateMgt2
This interface was added to enhance the existing IOPCGroupStateMgt interface.
l SetKeepAlive: Causes the server to provide client callbacks on the subscription when there are no new
events to report. Clients can be assured of the health of the server and subscription without resorting to
pinging the server with calls to GetStatus().
l GetKeepAlive: Returns the currently active keep-alive time for the subscription.
IOPCItemMgt
This interface allows a client to add, remove and control the behavior of items is a group.
l AddItems: Adds one or more items to a group. It is acceptable to add the same item to the group more than
once, generating a second item with a unique ServerHandle.
l CreateEnumerator: Creates an enumerator for the items in the group.
l RemoveItems: Removes items from a group. Removing items from a group does not affect the address
space of the server or physical device. It indicates whether or not the client is interested in those particular
items.
l SetActiveState: Sets one or more items in a group to active or inactive. This controls whether or not valid
data can be obtained from read cache for those items and whether or not they are included in the IAdvise
subscription to the group. Deactivating items does not result in a callback, since by definition callbacks do
not occur for inactive items. Activating items generally results in an IAdvise callback at the next UpdateRate
period.
l SetClientHandles: Changes the client handle for one or more items in a group. In general, it is expected
that clients set the client handle when the item is added and not change it later.
l SetDataTypes: Changes the requested data type for one or more items in a group. In general, it is expec-
ted that clients set the requested data type when the item is added and not change it later.
l ValidateItems: Determines if an item is valid and could be added without error. It also returns information
about the item such as canonical datatype. It does not affect the group in any way.
IOPCItemDeadbandMgt
Force a callback to IOPCDataCallback::OnDataChange for all active items in the group, whether they have
changed or not. Inactive items are not included in the callback. The MaxAge value determines where the data is
obtained. There is only one MaxAge value, which determines the MaxAge for all active items in the group. This
means some of the values may be obtained from cache while others could be obtained from the device, depending
on the "freshness" of the data in the cache.
l SetItemDeadband: Overrides the deadband specified for the group for each item.
l GetItemDeadband: Gets the deadband values for each of the requested items.
l ClearItemDeadband: Clears the individual item PercentDeadband, effectively reverting them back to the
deadband value set in the group.
IOPCItemSamplingMgt
This optional interface allows the client to manipulate the rate at which individual items within a group are obtained
from the underlying device. It does not affect the group update rate of the callbacks for OnDataChange.
l SetItemSamplingRate: Sets the sampling rate on individual items. This overrides the update rate of the
group as far as collection from the underlying device is concerned. The update rate associated with indi-
vidual items does not affect the callback period.
l GetItemSamplingRate: Gets the sampling rate on individual items, which was previously set with
SetItemSamplingRate.
www. ptc.com
193 TOPServer
l ClearItemSamplngRate: Clears the sampling rate on individual items, which was previously set with
SetItemSamplingRate. The item reverts to the update rate of the group.
l SetItemBufferEnable: Requests that the server turns on or off, depending on the value of the Enable prop-
erty, the buffering of data for the identified items, which are collected for items that have an update rate
faster than the group update rate.
l GetItemBufferEnable: Queries the current state of the servers buffering for requested items.
IOPCSyncIO
IOPCSyncIO allows a client to perform synchronous read and write operations to a server. The operations run to
completion.
l Read: Reads the value, quality and timestamp information for one or more items in a group. The function
runs to completion before returning. The data can be read from cache in which case it should be accurate to
within the UpdateRate and percent deadband of the group. The data can be read from the device, in which
case an actual read of the physical device must be performed. The exact implementation of cache and
device reads are not defined by the specification.
l Write: Writes values to one or more items in a group. The function runs to completion. The values are writ-
ten to the device, meaning that the function should not return until it verifies that the device has actually
accepted or rejected the data. Writes are not affected by the active state of the group or item.
IOPCSyncIO2
This interface was added to enhance the existing IOPCSyncIO interface.
l ReadMaxAge: Reads one or more values, qualities and timestamps for the items specified. This is func-
tionally similar to the OPCSyncIO::Read method except no source is specified (device or cache). The
server determines whether the information is obtained from the device or cache. This decision is based on
the MaxAge property. If the information in the cache is within the MaxAge, the data is obtained from the
cache; otherwise, the server must access the device for the requested information.
l WriteVQT: Writes one or more values, qualities and timestamps for the items specified. This is functionally
similar to the IOPCSyncIO::Write except that Quality and Timestamp may be written. If a client attempts to
write VQ, VT or VQT it should expect that the server will write to all or none.
IOPCAsyncIO
IOPCAsyncIO allows a client to perform asynchronous read and write operations to a server. The operations are
queued and the function returns immediately so that the client can continue to run. Each operation is treated as a
transaction and is associated with a Transaction ID. As the operations are completed, a callback is made to the IAd-
vise Sink in the client (if one is established). The information in the callback indicates the Transaction ID and the
error results. By convention, 0 is an invalid Transaction ID.
l Cancel: Requests that the server cancel an outstanding transaction.
l Read: Reads one or more items in a group. The results are returned via the IAdvise Sink connection estab-
lished through the IDataObject. For cache reads the data is only valid if both the group and the item are act-
ive. Device reads are not affected by the active state of the group or item.
l Refresh: Forces a callback for all active items in the group, whether they have changed or not. Inactive
items are not included in the callback.
l Write: Writes one or more items in a group. The results are returned via the IAdviseSink connection estab-
lished through the IDataObject.
IDataObject
IDataObject is implemented on the OPCGroup rather than on the individual items. This allows the creation of an
Advise connection between the client and the group using the OPC Data Stream Formats for the efficient data
transfer.
l DAdvise: Creates a connection for a particular stream format between the OPC group and the client.
l DUnadvise: Terminates a connection between the OPC group and the client.
IAdviseSink
The client only has to provide a full implementation of OnDataChange.
l OnDataChange: This method is provided by the client to handle notifications from the OPC group for excep-
tion based data changes, Async reads and Refreshes and Async Write Complete.
www. ptc.com
TOPServer 194
IAsyncIO2
This interface is similar to IOPCAsync(OPC 1.0) and is intended to replace IOPCAsyncIO. It was added in OPC
2.05.
l Cancel2: Requests that the server cancel an outstanding transaction.
l GetEnable: Retrieves the last Callback Enable value set with SetEnable.
l Read: Reads one or more items in a group. The results are returned via the client's IOPCDataCallback con-
nection established through the server's IConnectionPointContainer. Reads are from device and are not
affected by the active state of the group or item.
l Refresh2: Forces a callback to IOPCDataCallback::OnDataChange for all active items in the group,
whether they have changed or not. Inactive items are not included in the callback.
l SetEnable: Controls the operation of OnDataChange. Setting Enable to False disables any
OnDataChange callbacks with a transaction ID of 0 (not the result of a Refresh). The initial value of this vari-
able when the group is created is True; OnDataChange callbacks are enabled by default.
l Write: Writes one or more items in a group. The results are returned via the client's IOPCDataCallback con-
nection established through the server's IConnectionPointContainer.
IAsyncIO3
This interface was added to enhance the existing IOPCAsyncIO2 interface.
l ReadMaxAge: Reads one or more values, qualities and timestamps for the items specified. This is func-
tionally similar to the OPCSyncIO::Read method except it is asynchronous and no source is specified
(device or cache). The server determines whether the information is obtained from the device or cache.
This decision is based on the MaxAge property. If the information in the cache is within the MaxAge, the
data is obtained from the cache; otherwise, the server must access the device for the requested inform-
ation.
l WriteVQT: Writes one or more values, qualities and timestamps for the items specified. The results are
returned via the client's IOPCDataCallback connection established through the server's ICon-
nectionPointContainer. This is functionally similar to the IOPCAsyncIO2::Write except that Quality and
Timestamp may be written. If a client attempts to write VQ, VT or VQT it should expect that the server will
write them all or none at all.
l RefreshMaxAge: Forces a callback to IOPCDataCallback::OnDataChange for all active items in the group,
whether or not they have changed. Inactive items are not included in the callback. The MaxAge value
determines where the data is obtained. There is only one MaxAge value, which determines the MaxAge for
all active items in the group. This means some of the values may be obtained from cache while others can
be obtained from the device, depending on the type of the data in the cache.
IConnectionPointContainer (Group)
This interface provides functionality similar to the IDataObject but is easier to implement and to understand. It also
provides the functionality missing from the IDataObject interface. The client must use the new IOPCAsyncIO2 inter-
face to communicate via connections established with this interface. The old IOPCAsnyc continues to com-
municate via IDataObject connections as in the past.
l EnumConnectionPoints: Creates an enumerator for the connection points supported between the OPC
group and the client.
l FindConnectionPoint: Finds a particular connection point between the OPC group and the client.
IConnectionPoint (Group)
This interface establishes a call back to the client.
l Advise: Establishes an advisory connection between the connection point and the caller's sink object.
l EnumConnections: Creates an enumerator object for iteration through the connections that exist to this
connection point.
l GetConnectionInterface: Returns the IID of the outgoing interface managed by this connection point.
l GetConnectionPointContainer: Retrieves the IConnectionPointContainer interface pointer to the con-
nectable object that conceptually owns the connection point.
l Unadvise: Terminates an advisory connection previously established through the Advise method.
IOPCDataCallback
To use connection points, the client must create an object that supports both the IUnknown and IOPCDataCallback
interface.
www. ptc.com
195 TOPServer
l OnDataChange: This method is provided by the client to handle notifications from the OPC group for excep-
tion based data changes and Refreshes.
l OnReadComplete: This method is provided by the client to handle notifications from the OPC group on
completion of Async reads.
l OnWriteComplete: This method is provided by the client to handle notifications from the OPC group on
completion of AsyncIO2 Writes.
l OnCancelComplete: This method is provided by the client to handle notifications from the OPC group on
completion of Async cancel.
IEnumOPCItemAttributes
IEnumOPCItemAttributes allows clients to find out the contents of a group and the attributes of those items. Most of
the returned information is either supplied by or returned to the client at the time it called AddItem.
l Clone: Creates a second copy of the enumerator. The new enumerator is initially in the same state as the
current enumerator.
l Next: Fetches the next 'celt' items from the group.
l Reset: Resets the enumerator back to the first item.
l Skip: Skips over the next 'celt' attributes.
For more information on the general principles of connection points, refer to Microsoft documentation.
OPC UA Services
For more information on a specific OPC Diagnostic Event, select a link from the list below.
AttributeServiceSet
DiscoveryServiceSet
MonitoredItemServiceSet
OtherServices
SecureChannelServiceSet
SessionServiceSet
SubscriptionServiceSet
ViewServiceSet
AttributeServiceSet
This service set provides services to access attributes that are part of nodes.
l Read: This service is used to read one or more attributes of one or more nodes. For constructed attribute
values whose elements are indexed, such as an array, this service allows clients to read the entire set of
indexed values as a composite, to read individual elements or to read ranges of elements of the composite.
l Write: This service is used to write values to one or more attributes of one or more nodes. For constructed
attribute values whose elements are indexed, such as an array, this service allows clients to write the entire
set of indexed values as a composite, to write individual elements or to write ranges of elements of the com-
posite.
DiscoveryServiceSet
This service set defines services used to discover the endpoints implemented by a server and to read the security
configuration for those endpoints.
l FindServers: This service returns the servers known to a server or discovery server.
l GetEndpoints: This service returns the endpoints supported by a server and all of the configuration inform-
ation required to establish a secure channel and session.
MonitoredItemServiceSet
This service set allows clients to define monitored items to subscribe to data and events. Each monitored item iden-
tifies the item to be monitored and the subscription to use to send notifications. The item to be monitored may be
any node attribute.
www. ptc.com
TOPServer 196
l CreateMonitoredItems: This service is used to create and add one or more MonitoredItems to a Sub-
scription. A MonitoredItem is deleted automatically by the server when the Subscription is deleted.
l DeleteMonitoredItems: This service is used to remove one or more MonitoredItems of a Subscription.
When a MonitoredItem is deleted, its triggered item links are also deleted.
l ModifyMonitoredItems: This service is used to modify MonitoredItems of a Subscription. Changes to the
MonitoredItem settings are immediately applied by the server.
l SetMonitoringMode: This service is used to set the monitoring mode for one or more MonitoredItems of a
Subscription. Setting the mode to disabled causes all queued notifications to be deleted.
l SetTriggering: This service is used to create and delete triggering links for a triggering item. Triggered
items and their links cause a monitored item to report samples when their monitoring mode doesn’t allow for
that by default.
OtherServices
OtherServices represents miscellaneous services and notifications.
l ServiceFault: This response is provided any time a service fails.
l Unsupported: These services are not supported by this server.
SecureChannelServiceSet
This service set defines services used to open a communication channel that ensures the confidentiality and integ-
rity of all messages exchanged with the server.
l CloseSecureChannel: This service is used to terminate a SecureChannel.
l OpenSecureChannel: This service is used to open or renew a SecureChannel that can be used to ensure
confidentiality and integrity for message exchange during a session. This service requires the com-
munication stack to apply the various security algorithms to the messages as they are sent and received.
SessionServiceSet
This service set defines services for an application layer connection establishment in the context of a session.
l ActivateSession: This service is used by the client to specify the identity of the user associated with the ses-
sion.
l Cancel: This service is used to cancel any outstanding service requests. Successfully cancelled service
requests shall respond with Bad_RequestCancelledByClient ServiceFaults.
l CloseSession: This service is used to terminate a session.
l CreateSession: This service is used by the client to create a Session and the server returns two values
which uniquely identify the Session. The first value is the sessionId which is used to identify the Session in
the Server’s AddressSpace. The second is the authenticationToken which is used to associate an incoming
request with a Session.
SubscriptionServiceSet
Subscriptions are used to report notifications from MonitoredItems to a client.
l CreateSubscription: This service is used to create a subscription. Subscriptions monitor a set of Mon-
itoredItems for Notifications and return them to the client in response to Publish requests.
l DeleteSubscriptions: This service is invoked to delete one or more subscriptions that belong to the client’s
session. Successful completion of this service causes all MonitoredItems that use the Subscription to be
deleted.
l ModifySubscription: This service is used to modify a subscription.
l Publish: This service is used for two purposes. First, it is used to acknowledge the receipt of Noti-
ficationMessages for one or more Subscriptions. Second, it is used to request the server to return a Noti-
ficationMessage or a keep-alive message. Since Publish requests are not directed to a specific
Subscription, they may be used by any Subscription.
l Republish: This service requests the Subscription to republish a NotificationMessage from its retrans-
mission queue.
www. ptc.com
197 TOPServer
l SetPublishingMode: This service is used to enable or disable sending of notifications on one or more sub-
scriptions.
l TransferSubscriptions: This service is used to transfer a subscription and its MonitoredItems from one Ses-
sion to another.
ViewServiceSet
Clients use the browse services of this service set to navigate through the AddressSpace.
l Browse: This service is used to discover the References of a specified Node. The browse service also sup-
ports a primitive filtering capability.
l BrowseNext: This service is used to request the next set of Browse or BrowseNext response information
that is too large to be sent in a single response. “Too large” in this context means that the server is not able
to return a larger response or that the number of results to return exceeds the maximum number of results
to return that was specified by the client in the original browse request.
l RegisterNodes: This service can be used by clients to register the Nodes that they know they will access
repeatedly (e.g. Write, Read). It allows Servers to set up anything needed so that the access operations will
be more efficient.
l TranslateBrowsePathsToNodeIds: This service is used to request that the server translates one or more
browse paths to NodeIds. Each browse path is constructed of a starting Node and a RelativePath. The spe-
cified starting Node identifies the Node from which the RelativePath is based. The RelativePath contains a
sequence of ReferenceTypes and BrowseNames.
l UnregisterNodes: This service is used to unregister NodeIds that have been obtained via the Register-
Nodes service.
For more information on the general principles of connection points, refer to Microsoft documentation.
Communication Diagnostics
The server's diagnostic features provide real-time information on the communication driver's performance. All read
and write operations can be viewed in the Diagnostics Viewer or tracked directly in the OPC client application with
built-in Diagnostics tags. The Diagnostic Viewer also provides a real-time protocol view, which is useful when mak-
ing changes to key communication parameter settings (such as baud rate, parity, or device IDs). The changes'
effects are displayed in real-time. Once the correct communication and device settings are set, the data exchange
with the device is visible.
Note: Although the Communication Diagnostics Viewer can be opened when capture is disabled, there are no
diagnostics until it is enabled. When enabled, the viewer displays "Capturing". When disabled, the viewer displays
"Diagnostics capture disabled".
www. ptc.com
TOPServer 198
Reset Statistics
Clicking Reset Statistics sets the counts for TX, RX, Good Reads, Failed Reads, Good Writes, and Failed Writes to
zero. Total Events are not set to zero because it specifies the actual number of events in the viewer.
For information on the log settings, refer to Settings - Event Log.
If a communications problem persists, right-click in the Diagnostic Window to invoke the context menu. Then, use
the available selections to tailor the Diagnostic Window's operation.
www. ptc.com
199 TOPServer
l Hex When enabled, the TX/RX details are formatted using hexadecimal notation.
l ASCII When enabled, the TX/RX details are formatted using ASCII notation.
l Find This option invokes a dialog for entering a search string to be applied to the event details. For more
information, refer to Find.
l Copy: This option formats the protocol capture buffer's contents as text for easy "cut and paste" into an
email or fax message. This information helps Technical Support analyze and diagnose many com-
munications issues.
l Save as Text File: This option saves all the events in the view to a specified file name (as text).
l Autoscroll: This option scrolls the display as new events are received to ensure that the most recent one is
visible. It is turned off when users manually select an event (or when a selection is made by Find/Find
Next).
l Always on Top: This option forces the Diagnostics Window to remain on the top of all other application win-
dows. This is the default setting.
l Delete All Events: This option clears the log being maintained by the Event Log and results in the deletion
of data.
Find
This dialog searches the Diagnostics View for key information transferred between the client and server.
Search all data for This field specifies the search criteria.
Note: When an event or detail with the specified text is found, the line containing the text is highlighted. To per-
form a Find Next operation (and look for the next occurrence of the specified text), press "F3". When the last occur-
rence is found, a message box is displayed indicating this condition. Users can change the search criteria at any
time by pressing "Ctrl+F".
Tip: Messages that originate from a data source (such as third-party software, including databases) are presen-
ted through the Event Log. Troubleshooting steps should include researching those messages online and in
vendor documentation.
www. ptc.com
TOPServer 200
The Version Information window displays all installed drivers and plug-ins along with their version numbers. For
driver-specific information, select a component and click Summary.
Driver Information
The Driver Information window provides a summary of the driver's default settings. For example, each driver dis-
plays its maximum number of supported channels.
www. ptc.com
201 TOPServer
Summary provides the driver name and type, the maximum number of supported channels, and the number of
models in the driver.
COMM Defaults displays the driver's default settings, which may or may not match the settings of the device being
configured.
Driver flag definitions displays the driver library functions and indicates whether they have been enabled in the
driver.
Model Information displays device-specific addressing and features. It lists the name for each supported model in
addition to its addressing values and other features.
The <name> device driver was not found or could not be loaded.
Error Type:
Error
Possible Cause:
1. If the project has been moved from one PC to another, the required drivers may have not been installed yet.
2. The specified driver may have been removed from the installed server.
www. ptc.com
TOPServer 202
3. The specified driver may be the wrong version for the installed server version.
Possible Solution:
1. Re-run the server install and add the required drivers.
3. Ensure that a driver has not been placed in the installed server directory (which is out of sync with the
server version).
Unable to load the '<name>' driver because more than one copy exists ('<name>'
and '<name>'). Remove the conflicting driver and restart the application.
Error Type:
Error
Possible Cause:
Multiple versions of the driver DLL exist in the driver's folder in the server.
Possible Solution:
1. Re-run the server install and re-install the specified drivers.
2. Contact Technical support and verify the correct version. Remove the driver that is invalid and restart the
server and load the project.
Possible Cause:
TAPI attempted to open the modem line for the server and encountered an error.
Possible Solution:
Correct the condition for the specified error. Then re-attempt to open the modem line.
Possible Cause:
Attempt failed due to issues in the driver.
Possible Solution:
Refer to the additional messages about the driver error and correct related issues.
Possible Cause:
www. ptc.com
203 TOPServer
Possible Solution:
Refer to the additional messages about the driver error and correct related issues.
Version mismatch.
Error Type:
Error
Possible Cause:
The server is unable to parse the specified XML file.
Possible Solution:
If the server project was edited using a third-party XML editor, verify that the format is correct via the schemas for
the server and drivers.
Possible Cause:
1. The project was created using a version of the server that contained a feature or configuration that has
been obsoleted and no longer exists in the server that is trying to load it.
2. The project was created in a server version that is not compatible with the version trying to load it.
Possible Solution:
Save project as XML(V5) or JSON(V6), remove the unsupported feature that is defined in the project file and then
save and load the updated project file into the server that is trying to load it.
Note:
Every attempt is made to ensure backwards compatibility in the server so that projects created in older versions
may be loaded in newer versions. However, since new versions of the server and driver may have properties and
configurations that do not exist in older versions, it may not be possible to open or load an older project in a newer
version.
Unable to backup project file to '<path>' [<reason>]. The save operation has been
aborted. Verify the destination file is not locked and has read/write access. To con-
tinue to save this project without a backup, deselect the backup option under Tools
| Options | General and re-save the project.
Error Type:
Error
Possible Cause:
1. The destination file may be not locked by another application.
2. The destination file or the folder where it is located does not allow read/write access.
www. ptc.com
TOPServer 204
Possible Solution:
1. Ensure that the destination file is not locked by another application, unlock the file, or close the application.
2. Ensure that the destination file and with the folder where it is located allow read and write access.
Possible Cause:
The feature is not installed or is not in the expected location.
Possible Solution:
Re-run the server install and select the specified feature for installation.
Device discovery has exceeded <count> maximum allowed devices. Limit the dis-
covery range and try again.
Error Type:
Error
The current language does not support loading XML projects. To load XML pro-
jects, change the product language selection to English in Server Administration.
Error Type:
Error
Possible Cause:
Loading XML projects file allowed only in English environment.
Possible Solution:
Change the product language selection to English in Server Administration and try again.
Possible Cause:
Editing the JSON project file may have left it in an invalid state.
Possible Solution:
Revert any changes made to the JSON project file.
Invalid Model encountered while trying to load the project. | Device = '<device>'.
Error Type:
Error
www. ptc.com
205 TOPServer
Possible Cause:
The specified device has a model that is not supported in this version of the server.
Possible Solution:
Open this project with a newer version of the server.
Cannot add device. A duplicate device may already exist in this channel.
Error Type:
Error
Possible Cause:
Although the server is regenerating tags for the tag database, it has been set not to overwrite tags that already
exist.
Possible Solution:
If this is not the desired action, change the setting of the "On Duplicate Tag" property for the device.
Unable to generate a tag database for device '<device>'. The device is not
responding.
Error Type:
Warning
Possible Cause:
1. The device did not respond to the communications request.
Possible Solution:
1. Verify that the device is powered on and that the PC is on (so that the server can connect to it).
Possible Cause:
The specified device is not on, not connected, or in error.
Possible Solution:
Correct the device failure and retry the tag generation.
Auto generation produced too many overwrites, stopped posting error messages.
Error Type:
Warning
www. ptc.com
TOPServer 206
Possible Cause:
1. To keep from filling the error log, the server has stopped posting error messages on tags that cannot be
overwritten during automatic tag generation.
2. Reduce the scope of the automatic tag generation or eliminate problematic tags.
Failed to add tag '<tag>' because the address is too long. The maximum address
length is <number>.
Error Type:
Warning
Possible Cause:
The target modem line is already open, likely because it is in use by another application.
Possible Solution:
Find the application holding the modem open and close or release it.
Possible Cause:
A hardware error was returned after a request was made for a tag in a device connected to the modem.
Possible Solution:
Disable data collection on the device. Enable it after the modem connects to the destination modem.
Note:
The error occurs on first scan and is not repeated.
Possible Cause:
An attempt was made to connect to the modem line with no specified COMM handle.
Possible Solution:
Verify the modem is installed and initialized correctly.
Possible Cause:
The modem is not in a state that allows dialing.
Possible Solution:
To dial a number, the line must be idle. Monitor the _Mode Modem tag and dial when it indicates an idle state.
www. ptc.com
207 TOPServer
Unable to use network adapter '<adapter>' on channel '<name>'. Using default net-
work adapter.
Error Type:
Warning
Possible Cause:
The network adapter specified in the project does not exist on this PC. The server uses the default network
adapter.
Possible Solution:
Select the network adapter to use for the PC and save the project.
See Also:
Channel Properties - Network Interface
Possible Cause:
The telephony service is not required to be running for the Runtime to start. When the service is disabled and a
serial driver is added to the project, this error message is reported.
Possible Solution:
1. If modem communication is not used, no action is required.
2. If modem communications are required, the telephony service must be started on the PC.
Possible Cause:
An attempt was made to set invalid parameters on the specified tag.
Possible Cause:
The specified driver could not be loaded when the project started.
Possible Solution:
1. Verify the version of the installed driver. Check the website to see if the driver version is correct for the
server version installed.
www. ptc.com
TOPServer 208
Note:
This problem is usually due to corrupted driver DLLs or drivers that are not compatible with the server version.
Possible Cause:
An attempt was made to set invalid scaling parameters on the specified tag.
See Also:
Tag Properties - Scaling
Possible Cause:
TAPI Manager was unable to apply configuration changes to the server.
Possible Solution:
1. Verify the cabling to the modem.
Possible Cause:
Communications with the specified device failed. The device has been demoted from the poll cycle.
Possible Solution:
1. If the device fails to reconnect, investigate the reason behind the communications loss and correct it.
See Also:
Auto-Demotion
Possible Cause:
The IP address specified for a device on an Ethernet encapsulated channel is not a valid IP address.
Possible Solution:
Correct the IP in the XML file and re-load the project.
Note:
www. ptc.com
209 TOPServer
This error can occur when loading XML formatted projects that were created or edited with third-party XML soft-
ware.
Possible Cause:
The specified plug-in could not be loaded when the project started.
Possible Solution:
1. Verify the version of the plug-in installed. Check the website to see if the plug-in version is compatible with
the server installed. If not, correct the server or re-run the server install.
2. If the plug-in is corrupt, delete it and then re-run the server install.
Note:
This problem is usually due to corrupted plug-in DLLs or plug-ins that are not compatible with the server version.
The time zone set for '<device>' is '<zone>'. This is not a valid time zone for the
system. Defaulting the time zone to '<zone>'.
Error Type:
Warning
Possible Cause:
The specified plug-in could not be loaded when the project started.
Possible Solution:
1. Verify the version of the plug-in installed. Check the website to see if the plug-in version is compatible with
the server installed. If not, correct the server or re-run the server install.
2. If the plug-in is corrupt, delete it and then re-run the server install.
Possible Cause:
The specified plug-in could not be loaded when the project started.
Possible Solution:
1. Verify the version of the plug-in installed. Check the website to see if the plug-in version is compatible with
the server installed. If not, correct the server or re-run the server install.
2. If the plug-in is corrupt, delete it and then re-run the server install.
www. ptc.com
TOPServer 210
Channel requires at least one number in its phonebook for automatic dialing. |
Channel = '<channel>'.
Error Type:
Warning
Possible Cause:
The Auto-Dial property is set to Enable and there are no entries in the phonebook.
Possible Solution:
If auto-dialing is desired, add a phone number entry to the phonebook. If auto-dialing is not desired, disable Auto-
Dial.
Channel requires Auto-Dial enabled and at least one number in its phonebook to
use a shared modem connection. | Channel = '<channel>'.
Error Type:
Warning
Possible Cause:
Channel shares a modem with one or more existing channels and does not have Auto-Dial enabled or a phone
number for auto-dialing.
Possible Solution:
1. Enable Auto-Dial on the reported channel.
Possible Cause:
The network adapter specified in the project does not exist on this PC.
Possible Solution:
Select the network adapter to use for the PC and save the project.
See Also:
Channel Properties - Network Interface
No tags were created by the tag generation request. See the event log for more
information.
Error Type:
Warning
Possible Cause:
The driver produced no tag information but declined to provide a reason why.
Possible Solution:
Event log may contain information that will help troubleshoot the issue.
The tag import filename is invalid, file paths are not allowed.
Error Type:
Warning
www. ptc.com
211 TOPServer
Possible Cause:
The tag import filename includes a path.
Possible Solution:
Remove the path from the filename.
www. ptc.com
TOPServer 212
www. ptc.com
213 TOPServer
Possible Cause:
A client application connected to the server has enabled or disabled Auto Demotion on the specified device.
Possible Solution:
To restrict the client application from doing this, disable its ability to write to system-level tags through the User
Manager.
See Also:
User Manager
The project file was created with a more recent version of this software.
Error Type:
Informational
www. ptc.com
TOPServer 214
Phone number priority has changed. | Phone Number Name = '<name>', Updated
Priority = '<priority>'.
Error Type:
Informational
Tag generation results for device '<device>'. | Tags created = <count>, Tags over-
written = <count>.
Error Type:
Informational
Tag generation results for device '<device>'. | Tags created = <count>, Tags not
overwritten = <count>.
Error Type:
Informational
User moved from user group. | User = '<name>', Old group = '<name>', New group
= '<name>'.
Error Type:
Security
User group has been renamed. | Old name = '<name>', New name = '<name>'.
Error Type:
Security
www. ptc.com
215 TOPServer
User has been renamed. | Old name = '<name>', New name = '<name>'.
Error Type:
Security
www. ptc.com
TOPServer 216
Possible Cause:
The current logged in user does not have adequate permissions.
Possible Solution:
1. Log in with an administrator account.
2. Verify or correct access rights to the application data directory for the user running this application.
See Also:
Application Data (in server help) and the Application Data User Permissions section of the <a href-
f="https://www.ptc.com/support/help/kepware_doc_resources">Secure Deployment Guide</a>
Possible Cause:
User import file contained users and groups with slashes in the names.
Possible Solution:
Remove the slashes from user and group names in an older version of the server and export them again.
OPC ProgID has been added to the ProgID Redirect list. | ProgID = '<ID>'.
Error Type:
Informational
OPC ProgID has been removed from the ProgID Redirect list. | ProgID = '<ID>'.
Error Type:
Informational
www. ptc.com
217 TOPServer
The invalid ProgID entry has been deleted from the ProgID Redirect list. | ProgID =
'<ID>'.
Error Type:
Informational
Password for administrator was reset by the current user. | Administrator name =
'<name>', Current user = '<name>'.
Error Type:
Security
User moved from user group. | User = '<name>', Old group = '<name>', New group
'<name>'.
Error Type:
Security
User group has been renamed. | Old name = '<name>', New name = '<name>'.
Error Type:
Security
User has been renamed. | Old name = '<name>', New name = '<name>'.
Error Type:
Security
www. ptc.com
TOPServer 218
Security
Password reset for administrator failed. Current user is not a Windows admin-
istrator. | Administrator name = '<name>', Current user = '<name>'.
Error Type:
Security
www. ptc.com
219 TOPServer
Channel is no longer valid. It may have been removed externally while awaiting
user input. | Channel = '<name>'.
Error Type:
Error
Device driver was not found or could not be loaded. | Driver = '<name>'.
Error Type:
Error
Error importing CSV data. \n\nField buffer overflow reading identification record.
Error Type:
Error
Error importing CSV record. \n\nField buffer overflow. | Record index = '<num-
ber>'.
Error Type:
Error
www. ptc.com
TOPServer 220
Error importing CSV record. \n\n'Mapped To' tag address is not valid for this pro-
ject. | Record index = '<number>', Tag address = '<address>'.
Error Type:
Error
Error importing CSV record. \n\nAlias name is invalid. Names cannot contain
double quotations or start with an underscore. | Record index = '<number>'.
Error Type:
Error
Rename failed. There is already an object with that name. | Proposed name =
'<name>'.
Error Type:
Error
Rename failed. Names can not contain periods, double quotations or start with an
underscore. | Proposed name = '<name>'.
Error Type:
Error
Possible Cause:
The current logged in user does not have adequate permissions.
Possible Solution:
1. Log in with an administrator account.
3. Verify or correct access rights to the application data directory for this application.
See Also:
Application Data (in server help) and the Application Data User Permissions section of the <a href-
f="https://www.ptc.com/support/help/kepware_doc_resources">Secure Deployment Guide</a>
www. ptc.com
221 TOPServer
Error importing CSV record. Tag name is invalid. | Record index = '<number>', Tag
name = '<name>'.
Error Type:
Warning
Error importing CSV record. Tag or group name exceeds maximum name length. |
Record index = '<number>', Max. name length (characters) = '<number>'.
Error Type:
Warning
Error importing CSV record. Tag group name is invalid. | Record index = '<index>',
Group name = '<name>'.
Error Type:
Warning
The configuration utility cannot run at the same time as third-party configuration
applications. Close both programs and open only the one you want to use. |
Product = '<name>'.
Error Type:
Warning
Virtual Network Mode changed. This affects all channels and virtual networks. See
help for more details regarding the Virtual Network Mode. | New mode = '<mode>'.
Error Type:
Informational
www. ptc.com
TOPServer 222
Discovered device for Channel '<name>' renamed due to duplicate name. | Dis-
covered name = '<name>', New name = '<name>'.
Error Type:
Informational
www. ptc.com
223 TOPServer
Rejecting request to replace the project because it's the same as the one in use:
'<name>'.
Error Type:
Error
Saving project files with Project File Encryption enabled as .OPF file type is not
supported. Supported file types are .SOPF and .JSON.
Error Type:
Error
Saving project files with Project File Encryption disabled as .SOPF file type is not
supported. Supported file types are .OPF and .JSON.
Error Type:
Error
Possible Cause:
The current logged in user does not have adequate permissions.
www. ptc.com
TOPServer 224
Possible Solution:
1. Log in with an administrator account.
3. Verify or correct access rights to the application data directory for this application.
See Also:
Application Data (in server help) and the Application Data User Permissions section of the <a href-
f="https://www.ptc.com/support/help/kepware_doc_resources">Secure Deployment Guide</a>
A password is required for saving encrypted project files (.<secure binary exten-
sion>).
Error Type:
Error
Saving .<binary extension> and .JSON project files with a password is not sup-
ported. To save encrypted project files, use .<secure binary extension>.
Error Type:
Error
Saving/loading .<binary extension> and .JSON project files with a password is not
supported. To save encrypted project files, use .<secure binary extension>.
Error Type:
Error
www. ptc.com
225 TOPServer
Runtime project replaced with startup project defined. Runtime project will be
restored from '<name>' at next restart.
Error Type:
Warning
Write request failed on item '<name>'. The write data type '<type>' cannot be con-
verted to the tag data type '<type>'.
Error Type:
Warning
Write request failed on item '<name>'. Error scaling the write data.
Error Type:
Warning
Write request rejected on item reference '<name>' since the device it belongs to is
disabled.
Error Type:
Warning
One or more changes were not applied to '<name>' since it is being referenced by
a client.
Error Type:
Warning
Possible Cause:
The item is referenced by a client, so cannot be altered.
www. ptc.com
TOPServer 226
Possible Solution:
Remove the referenced item from the client and re-connect or disconnect the client.
www. ptc.com
227 TOPServer
Informational
Failed to start Script Engine server. Socket error occurred binding to local port. |
Error = <error>, Details = '<information>'.
Error Type:
Error
Possible Cause:
The port conflicts with another application.
Possible Solution:
Use the server administration settings to update the Script Engine port.
www. ptc.com
TOPServer 228
An unhandled exception was thrown from the script. | Function = '<function>', error
= '<error>'.
Error Type:
Error
Possible Cause:
An exception was thrown from the script.
Possible Solution:
Correct the condition that lead to the exception, or update the script logic.
Possible Cause:
An error was encountered while executing the script.
Possible Solution:
Correct the condition that lead to the error.
Channel requires Auto-Dial enabled and at least one number in its phonebook to
use a shared modem connection. | Channel = '<channel>'.
Error Type:
Warning
Possible Cause:
Channel shares a modem with one or more existing channels and does not have Auto-Dial enabled or a phone
number for auto-dialing.
Possible Solution:
1. Enable Auto-Dial on the reported channel.
www. ptc.com
229 TOPServer
Unable to start the Config API Service. Possible problem binding to port.
Error Type:
Error
Possible Cause:
The HTTP or HTTPS port specified in the Config API settings is already bound by another application.
Possible Solution:
Change the configuration of the Config API or blocking application to use a different port, or stop the application
blocking the port.
The configured version of TLS for the Configuration API is no longer considered
secure. It is recommended that only TLS 1.2 or higher is used.
Error Type:
Warning
The OPC .NET server failed to start. Please see the windows application event log
for more details. Also make sure the .NET 3.5 Framework is installed. | OS Error =
'<error reason>'.
Error Type:
Error
The OPC .NET server failed to start because it is not installed. Please rerun the
installation.
Error Type:
Error
Timed out trying to start the OPC .NET server. Please verify that the server is run-
ning by using the OPC .NET Configuration Manager.
Error Type:
www. ptc.com
TOPServer 230
Warning
Missing server instance certificate '<cert location>'. Please use the OPC UA Con-
figuration Manager to reissue the certificate.
Error Type:
Error
Failed to import server instance cert: '<cert location>'. Please use the OPC UA
Configuration Manager to reissue the certificate.
Error Type:
Error
Possible Cause:
1. The file containing the server instance certificate does not exist or is inaccessible.
Possible Solution:
1. Verify the file references a valid instance certificate to which the user has permissions.
The UA server certificate is expired. Please use the OPC UA Configuration Man-
ager to reissue the certificate.
Error Type:
Error
Possible Cause:
The validity period of the certificate is before the current system date.
Possible Solution:
1. Import a non-expired certificate.
A socket error occurred listening for client connections. | Endpoint URL = '<end-
point URL>', Error = <error code>, Details = '<description>'.
Error Type:
Error
Possible Cause:
The endpoint socket returned an error while listening for client connections.
Possible Solution:
Note the details in the error message to diagnose the problem.
The UA Server failed to register with the UA Discovery Server. | Endpoint URL:
'<endpoint url>'.
Error Type:
Error
www. ptc.com
231 TOPServer
Possible Cause:
1. The UA server endpoint URL and the security policy are not supported in the UA Discovery Server.
2. The attempt to register the UA Server with the UA Discovery Server could not complete in the expected
manner.
Possible Solution:
Verify the UA Server endpoint URL and the security policy with the UA Discovery Server endpoints.
Possible Cause:
1. The UA Server application instance certificate validity period occurs before the current system date.
2. The file containing the server instance certificate does not exist or is inaccessible.
Possible Solution:
1. Import a non-expired certificate.
3. Verify the file references a valid instance certificate to which the user has permissions.
Possible Cause:
The endpoint configuration file is corrupt or doesn't exist.
Possible Solution:
Re-configure the UA Endpoint configuration and reinitialize the server.
The UA Server failed to unregister from the UA Discovery Server. | Endpoint URL:
'<endpoint url>'.
Error Type:
Warning
Possible Cause:
1. The UA server endpoint URL and the security policy are not supported in the UA Discovery Server.
2. The attempt to unregister the UA Server from the UA Discovery Server could not complete in the expected
manner.
Possible Solution:
Verify the UA Server endpoint URL and the security policy with the UA Discovery Server endpoints.
www. ptc.com
TOPServer 232
Possible Cause:
The endpoint is configured to use a network adapter that does not have a valid ipv4 address.
Possible Solution:
1. Re-configure the network adapter property with an adapter that has a valid ipv4 address.
Possible Cause:
Topic name is not valid.
Possible Solution:
View the Alias map to correct the reference to a valid topic.
See Also:
Alias Maps
The area specified is not valid. Failed to set the subscription filter. | Area = '<area
name>'.
Error Type:
Error
www. ptc.com
233 TOPServer
The source specified is not valid. Failed to set the subscription filter. | Source =
'<source name>'.
Error Type:
Error
Possible Cause:
Topic names may not be valid.
Possible Solution:
View the Alias map for valid topics.
Possible Cause:
The path specified by the component using Store and Forward is invalid. Refer to that component's documentation
and the validation error contained in the message's body for more information.
Possible Solution:
Correct the error noted in the message.
Failed to start Store and Forward server. Socket error occurred binding to local
port. | Error = <error>, Details = '<information>'.
Error Type:
Error
Possible Cause:
The port conflicts with another application.
Possible Solution:
Use the server administration settings to update the Store and Forward port.
www. ptc.com
TOPServer 234
Informational
Possible Cause:
A file used by the datastore was corrupted by the system, another application, or a user.
Possible Solution:
1. The old datastore is automatically replaced, no user action is needed.
2. If this problem occurs repeatedly, consider changing the datastore directory to a location that cannot be
accessed by other applications or users.
Possible Cause:
The datastore size parameter was changed.
Note:
Changing the datastore size results in all of the datastore's files being recreated. Unless data was actively being
stored in the datastore due to a disconnect from the ThingWorx Platform, it is unlikely that data was lost.
Unable to attach to existing datastore because that datastore was created with an
older version of the server. Datastore recreated. | Datastore path = '<path>'.
Error Type:
Informational
Possible Cause:
The server was upgraded to a version which uses a newer datastore format.
Possible Solution:
The old datastore was replaced with a new version datastore; no user action is needed.
Possible Cause:
The serial port assigned to a device is being used by another application.
Possible Solution:
1. Verify that the correct port has been assigned to the channel.
Possible Cause:
The serial parameters for the specified COM port are not valid.
Possible Solution:
www. ptc.com
235 TOPServer
Unable to allocate thread resource. Please check the memory usage of the applic-
ation.
Error Type:
Error
Possible Cause:
The server process has no resources available to create new threads.
Possible Solution:
Each tag group consumes a thread. The typical limit for a single process is about 2000 threads. Reduce the num-
ber of tag groups in the project.
Possible Cause:
The specified COM port is not present on the target computer.
Possible Solution:
Verify that the proper COM port is selected.
Possible Cause:
The specified COM port could not be opened due an internal hardware or software problem on the target computer.
Possible Solution:
Verify that the COM port is functional and may be accessed by other applications.
Possible Cause:
Since the specified network adapter cannot be located in the system device list, it cannot be bound to for com-
munications. This can occur when a project is moved from one PC to another (and when the project specifies a net-
work adapter rather than using the default). The server reverts to the default adapter.
Possible Solution:
Change the Network Adapter property to Default (or select a new adapter), save the project, and retry.
www. ptc.com
TOPServer 236
Possible Solution:
1. The underlying network subsystem is not ready for network communication. Wait a few seconds and restart
the driver.
2. The limit on the number of tasks supported by the Windows Sockets implementation has been reached.
Close one or more applications that may be using Winsock and restart the driver.
Possible Cause:
The version number of the Winsock DLL found on the system is older than 1.1.
Possible Solution:
Upgrade Winsock to version 1.1 or higher.
Socket error occurred binding to local port. | Error = <error>, Details = '<inform-
ation>'.
Error Type:
Error
Possible Cause:
1. The connection between the device and the host PC is broken.
3. The named device may have been assigned an incorrect device ID.
4. The response from the device took longer to receive than allowed by the Request Timeout device setting.
Possible Solution:
1. Verify the cabling between the PC and the PLC device.
2. Verify that the specified communications parameters match those of the device.
3. Verify that the device ID for the named device matches that of the actual device.
4. Increase the Request Timeout setting to allow the entire response to be handled.
Possible Cause:
www. ptc.com
237 TOPServer
1. The network connection between the device and the host PC is broken.
2. The communication parameters configured for the device and driver do not match.
3. The response from the device took longer to receive than allowed by the Request Timeout device setting.
Possible Solution:
1. Verify the cabling between the PC and the PLC device.
2. Verify that the specified communications parameters match those of the device.
3. Increase the Request Timeout setting to allow the entire response to be handled.
Possible Cause:
1. The serial connection between the device and the host PC is broken.
Possible Solution:
1. Investigate the error mask code and the related information.
3. Verify that the specified communication parameters match those of the device.
See Also:
Error Mask Codes
Possible Cause:
Client trying to write before being updated.
Possible Solution:
Perform a read on the array before attempting a write.
Possible Cause:
1. The connection between the device and the host PC is broken.
3. The named device may have been assigned an incorrect device ID.
Possible Solution:
www. ptc.com
TOPServer 238
2. Verify that the specified communication parameters match those of the device.
3. Verify that the device ID given to the named device matches that of the actual device.
Items on this page may not be changed while the driver is processing tags.
Error Type:
Warning
Possible Cause:
An attempt was made to change a channel or device configuration while data clients were connected to the server
and receiving data from the channel/device.
Possible Solution:
Disconnect all data clients from the server before making changes.
Possible Cause:
A tag address has been assigned an invalid address.
Possible Solution:
Modify the requested address in the client application.
This property may not be changed while the driver is processing tags.
Error Type:
Warning
Possible Cause:
1. The connection between the device and the host PC is broken.
3. The named device may have been assigned an incorrect device ID.
Possible Solution:
1. Verify the cabling between the PC and the PLC device.
2. Verify that the specified communication parameters match those of the device.
3. Verify that the device ID given to the named device matches that of the actual device.
www. ptc.com
239 TOPServer
Possible Cause:
Communication with the device failed during the specified socket operation.
Possible Solution:
Follow the guidance in the error and details, which explain why the error occurred and suggest a remedy when
appropriate.
Possible Cause:
Communication with the device failed during the specified socket operation.
Possible Solution:
Follow the guidance in the error and details, which explain why the error occurred and suggest a remedy when
appropriate.
Possible Cause:
Communication with the device failed during the specified socket operation.
Possible Solution:
Follow the guidance in the error and details, which explain why the error occurred and suggest a remedy when
appropriate.
Socket error occurred checking for readability. | Error = <error>, Details = '<inform-
ation>'.
Error Type:
Warning
Possible Cause:
Communication with the device failed during the specified socket operation.
Possible Solution:
Follow the guidance in the error and details, which explain why the error occurred and suggest a remedy when
appropriate.
Socket error occurred checking for writability. | Error = <error>, Details = '<inform-
ation>'.
Error Type:
Warning
Possible Cause:
Communication with the device failed during the specified socket operation.
Possible Solution:
www. ptc.com
TOPServer 240
Follow the guidance in the error and details, which explain why the error occurred and suggest a remedy when
appropriate.
%s |
Error Type:
Informational
www. ptc.com
241 TOPServer
Index
%
%s | 240
<
www. ptc.com
TOPServer 242
Alias 123
Alias Name 79
Alias Properties 79
Allow Desktop Interactions 123
Allow Sub Groups 67
An unhandled exception was thrown from the script. | Function = '<function>', error = '<error>'. 228
Anonymous 32, 44
API Command 175
Application Data 16
Apply 26
Architecture 133, 170
ASCII 199
Attempt to add DDE item failed. | Item = '<item name>'. 232
Attempt to add FastDDE/SuiteLink item failed. | Item = '<item name>'. 233
Attempt to add item '<name>' failed. 222
Attempting to automatically generate tags for device '<device>'. 212
Attempts Before Timeout 68
AttributeServiceSet 195
Audit Log 41
Audit Logs 138
authentication 133
Auto-Demotion 64, 101
Auto-Dial 57, 104
Auto-generated tag '<tag>' already exists and will not be overwritten. 205
Auto generation produced too many overwrites, stopped posting error messages. 205
Automatic Tag Generation 171
Autoscroll 199
Backup 40
Baud Rate 56
BCD 75
Beginning device discovery on channel. | Channel = '<name>'. 221
Boolean 75
Browsing for Tags 111
Built-In Diagnostics 185
Button Bar 23
Byte 75
Cannot add device. A duplicate device may already exist in this channel. 205
Certificate 49-50
www. ptc.com
243 TOPServer
www. ptc.com
TOPServer 244
www. ptc.com
245 TOPServer
www. ptc.com
TOPServer 246
www. ptc.com
247 TOPServer
Event Log 41
Event Log Display 79
Event Log Messages 199
Event Logs 140
Export 81
Extended Datastore 41
Failed to add tag '<tag>' because the address is too long. The maximum address length is <number>. 206
Failed to import server instance cert
'<cert location>'. Please use the OPC UA Configuration Manager to reissue the certificate. 230
Failed to import user information. 216
Failed to load library
<name>. 213
Failed to load the UA Server endpoint configuration. 231
Failed to open modem line '<line>' [TAPI error = <code>]. 202
Failed to read build manifest resource
<name>. 213
Failed to replace existing auto-generated devices on channel, deletion failed. | Channel = '<name>'. 219
Failed to reset password for administrator. | Administrator name = '<name>'. 218
Failed to retrieve runtime project. 218
Failed to save embedded dependency file. | File = '<path>'. 221
Failed to start channel diagnostics 220
Failed to start Script Engine server. Socket error occurred binding to local port. | Error = <error>, Details =
'<information>'. 227
Failed to start Store and Forward server. Socket error occurred binding to local port. | Error = <error>, Details =
'<information>'. 233
Failed to update startup project '<name>'
<reason>. 225
FastDDE/SuiteLink 22
FastDDE/SuiteLink client attempt to add topic failed. | Topic = '<topic name>'. 233
File corruption encountered when attaching to datastore 233
File is expected to be located in the 'user_data' subdirectory of the installation directory and of the form name.
{json, <binary ext>, <secure binary ext>} 224
Filename contains one or more invalid characters. 223
Filename is expected to be of the form subdir/name.{json, <binary ext>, <secure binary ext>} 223
Filename must not be empty. 223
Filename must not overwrite an existing file
'<name>'. 223
Filtering 140, 146
Find 199
Float 75
Flow Control 56
Formats 33
www. ptc.com
TOPServer 248
General 62
General failure during CSV tag import. 218
Generate 66
Generating Multiple Tags 112
GET Request URI 141
Global Settings 59
Group has been deleted. | Group = '<name>'. 216
Icons 26
ID 62
Identification 54, 62
Idle Time to Close 57
iFIX Database Manager 177
iFIX Native Interfaces 22
iFIX Signal Conditioning Options 180
Ignoring user-defined startup project because a configuration session is active. 225
Import 81
Incoming call detected on line '<modem>'. 212
Initial Updates from Cache 64
Initialization 133
Initiating disconnect on modem line '<modem>'. 213
Insomnia 155
Insufficient user permissions to replace the runtime project. 218
Inter-Device Delay 55
Interface 18
www. ptc.com
249 TOPServer
Job 170
Job Cleanup 170
JSON Response Structure 141
Language 146
LBCD 75
Line '<line>' is already in use. 206
Line '<modem>' connected at <rate> baud. 211
Line '<modem>' connected. 212
Line '<modem>' disconnected. 211
Line dropped at remote site on '<modem>'. 212
Linear 74
LLong 75
Load Balanced 59
Location 16, 117-118
Log Endpoints 135
Log file path 41
Log Retrieval 137
Logging 49
Logs 41
Long 75
www. ptc.com
TOPServer 250
Member 142
Memory 41
Menu Bar 22
Method 67
Missing application data directory. 226
Missing server instance certificate '<cert location>'. Please use the OPC UA Configuration Manager to reissue
the certificate. 230
Model 62
Modem 56-57, 101
Modem line closed
'<modem>'. 212
Modem line opened
'<modem>'. 212
Modem Settings 57
Modem Tags 97
MonitoredItemServiceSet 195
Move object '<name>' failed
<reason>. 224
Multiple Objects 151
Multiple Tag Generation 71
Name 62
Navigating the User Interface 22
Negate 75
Negate Value 82
Network 1 - Network 500 58
Network Adapter 55, 57-58
Network Interface 59
Network Interface Selection 101
Network Mode 59
No comm handle provided on connect for line '<line>'. 206
No device driver DLLs were loaded. 219, 223
No dial tone on '<modem>'. 211
no persistence 41
No tags were created by the tag generation request. See the event log for more information. 210
Non-Normalized Float Handling 54
None 56
Not connected to the event logger service. 222
Object 151
Object type '<name>' not allowed in project. 213
www. ptc.com
251 TOPServer
On Device Startup 66
On Duplicate Tag 66
On Property Change 66
One or more changes were not applied to '<name>' since it is being referenced by a client. 225
OnPoll 67
OPC-compliant 176
OPC .NET 21
OPC AE 19
OPC DA 18
OPC Diagnostic Events 189
OPC Diagnostics 41
OPC Diagnostics Viewer 186
OPC ProgID has been added to the ProgID Redirect list. | ProgID = '<ID>'. 216
OPC ProgID has been removed from the ProgID Redirect list. | ProgID = '<ID>'. 216
OPC UA 20
OPC UA Services 195
Opening an Encrypted Project 117
Opening project. | Project = '<name>'. 221
Operating Mode 62
Operation 133
Operation with no Communications 57
Operational Behavior 57
Optimization Method 60
Optimize a Server Project 125
Options — General 26
Options — Runtime Connection 28
OtherServices 196
Overview: Creating Datablocks Inside iFIX Applications 177
Overwrite 66
Parent Group 66
Parity 56
Password 28, 32, 44, 46, 105, 117, 145
Password for administrator was reset by the current user. | Administrator name = '<name>', Current user =
'<name>'. 217
Password for user has been changed. | User = '<name>'. 215, 218
Password reset for administrator failed. Current user is not a Windows administrator. | Administrator name =
'<name>', Current user = '<name>'. 218
Permissions 16, 45
Permissions change applied on configuration session assigned to <name>. 227
Permissions definition has changed on user group. | Group = '<name>'. 214, 217
Persisted Datastores 42
Persistence Mode 41
www. ptc.com
TOPServer 252
Phone number priority has changed. | Phone Number Name = '<name>', Updated Priority = '<priority>'. 214
Phonebook 103
Physical Medium 56
Plug-in Endpoints 135
Poll Delay 57
Port 41, 58, 64-65
Postman 155
Preserve 49
Preview 73
Priority 59
Process Array Data 125
Process Modes 17
Profile log message. | Message = '<log message>'. 228
Project Import Export 173
Project Load 171
Project Permissions 166
Project Properties 28
Project Properties — DDE 33
Project Properties — FastDDE/Suitelink 35
Project Properties — Identification 28
Project Properties — iFIX PDB Settings 36
Project Properties — OPC .NET 34
Project Properties — OPC AE 34
Project Properties — OPC DA 29
Project Properties — OPC UA 31
Project Save 172
Project Startup for iFIX Applications 185
Project Tree View 24
Properly Name a Channel, Device, Tag, and Tag Group 126
Property Definitions 143
Property Editor 25
Property Tags 94
Property Types 144
Protocol 58, 65
Quick Client 37
QWord 75
Raise 57
Raw 75
www. ptc.com
253 TOPServer
Raw High 82
Raw Low 82
Read Processing 57
Redundancy 68
Reinitialize Runtime Service 175
Rejecting attempt to change model type on a referenced device '<channel device>'. 207
Rejecting request to replace the project because it's the same as the one in use
'<name>'. 223
Remote line is busy on '<modem>'. 211
Remote line is not answering on '<modem>'. 211
Removing a Device 159
Removing a Tag 161
Removing a Tag Group 163
Removing a User or Group 165
Removing Channel 156
Rename failed. Names can not contain periods, double quotations or start with an underscore. | Proposed
name = '<name>'. 220
Rename failed. There is already an object with that name. | Proposed name = '<name>'. 220
Replace with Zero 55
Report Communication Errors 57
Request Timeout 68
Resolve Comm Issues when a Connected Device is Power Cycled 126
Respect Data Type 82
Respect Tag-Specified Scan Rate 64
Response Codes 175
REST 133, 155, 157, 159
Restart 175
RS-485 57
RTS 56
Running the Server 105
Runtime 17
Runtime operating mode change completed. 216
Runtime performing exit processing. 226
Runtime process started. 226
Runtime process started. PID = <number> 227
Runtime project has been reset. 222
Runtime project replaced from '<name>'. 226
Runtime project replaced with startup project defined. Runtime project will be restored from '<name>' at next
restart. 225
Runtime project replaced. 227
Runtime project replaced. | New project = '<path>'. 222
Runtime project saved as '<name>'. 227
Runtime project update failed. 218
Runtime re-initialization completed. 226
Runtime re-initialization started. 226
Runtime service started. 226
www. ptc.com
TOPServer 254
www. ptc.com
255 TOPServer
www. ptc.com
TOPServer 256
www. ptc.com
257 TOPServer
www. ptc.com
TOPServer 258
www. ptc.com
259 TOPServer
What is a Channel? 53
What is a Device? 61
What is a Tag Group? 76
What is a Tag? 69
What is the Alias Map? 78
What is the Event Log? 79
Winsock initialization failed. | OS error = <error>. 236
Winsock shut down failed. | OS error = <error>. 235
Winsock V1.1 or higher must be installed to use this driver. 236
Word 75
Work with Non-Normalized Floating-Point Values 131
Write All Values for All Tags 60
Write Only Latest Value for All Tags 60
Write Only Latest Value for Non-Boolean Tags 60
Write request failed on item '<name>'. Error scaling the write data. 225
Write request failed on item '<name>'. The write data type '<type>' cannot be converted to the tag data type
'<type>'. 225
Write request rejected on item reference '<name>' since the device it belongs to is disabled. 225
Write request rejected on read-only item reference '<name>'. 225
www. ptc.com