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Introduction To E Commerce | PDF
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Introduction To E Commerce

E-commerce involves the buying and selling of goods and services online, utilizing digital payments for secure transactions. Key components include shopping carts for managing purchases, various types of bank cards for payment, and inventory management for tracking stock. Additionally, customer relationship management systems enhance interactions, while different e-commerce models and electronic payment systems facilitate diverse online business operations.

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Chari Firoz
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0% found this document useful (0 votes)
2 views10 pages

Introduction To E Commerce

E-commerce involves the buying and selling of goods and services online, utilizing digital payments for secure transactions. Key components include shopping carts for managing purchases, various types of bank cards for payment, and inventory management for tracking stock. Additionally, customer relationship management systems enhance interactions, while different e-commerce models and electronic payment systems facilitate diverse online business operations.

Uploaded by

Chari Firoz
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Introduction to E-commerce

E-commerce refers to the buying and selling of goods and services over the internet.

by Hayat Hyt
Digital Payments
Electronic transactions facilitated by digital networks.

Enables secure and convenient online payments.


Shopping Carts
Digital platform for storing items selected by customers.

Allows customers to manage purchases and proceed to checkout.


Types of Bank Cards
Debit Cards
Credit Cards
Prepaid Cards

Payment methods linked to bank accounts or credit lines.


Inventory Management
Tracking and managing available goods and services.

Ensures accurate stock levels and efficient fulfillment.


Customer Relationship
Management
Systems for managing interactions with customers.

Collects data for personalized marketing and improved service.


Types of E-commerce
Business-to-Consumer (B2C)

Business-to-Business (B2B)

Consumer-to-Consumer (C2C)
Models of E-commerce
Direct Selling

Marketplaces

Subscription Services
Electronic Payment Systems
Facilitates online transactions through secure platforms.

Includes payment gateways, processors, and financial institutions.


Network Protocols
Standards governing communication between devices.

Ensure secure and reliable data exchange in e-commerce.

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