BPM GOALS.
LECTURE 3
GOAL: BETTER UNDERSTANDING OF THE
OPERATIONS
■ The explicit representation of business processes is the core concept to
achieving this better understanding.
■ Identifying the activities and their relationships and representing them by
business process models allows stakeholders to communicate about these
processes in an efficient and effective manner.
GOAL: FLEXIBILITY.
■ The ability to change—is the key operational goal of business process
management.
■ The subjects of change are diverse. Business process management not only
supports changing the organizational environment of the business process
but also facilitates changes in the software layer without changing the
overall business process.
GOAL: CONTINUOUS PROCESS
IMPROVEMENT.
■ Business process management also facilitates continuous process
improvement.
■ The idea is to evolutionarily improve the organization of work a company
performs.
■ Explicit representations of business processes are well suited for
identifying potentials for improvement, but they can also be used to
compare actual cases with the specified process models.
GOAL: REALIZATION.
■ Business process management also aims at narrowing the gap between
business processes that a company performs and the realization of these
processes in software.
■ The vision is that there is a precisely specified relationship between an activity
in the business process layer and its realization in software.
THE END
ANY QUESTIONS?
THANK YOU
