DMAIC Approach to
Project
Management
Introduction
D – Define The M – Measure The A – Analyze The I – Improve By C – Control Th
Problem In Terms Of Non-conformance / Situation To Implementing Prevention Of
What Is Wrong? Abnormality Establish Root Countermeasures Reoccurrence
Cause
Define Phase
Define Phase (D) Define the problem: What is wrong?
Understanding the problem: Quality, productivity, cost, delivery,
safety,
Morale Assess the damage: Qualitative, quantitative, financial
impact
Problem Statement
Develop a Problem Statement
Describe the current condition
Characteristics:
Objectivity,
Limited scope,
Common understanding
• Example: During March to June,
rejection from unit 2 reached
6%, resulting in a loss of 4 lakh.
Setting Objectives
• Setting Improvement Objectives
Establish specific quantitative
Example Goal Statement: Reduce
rejection rate at unit 2 to 2% by 30th
September
Milestones
• Define Milestones for Project
Completion Periodic checkpoints to
measure progress Comprehensive
project schedule
Measure Phase
• Measure Phase (M) Clarify
measurement objectives Develop
process map Collect and compile
valid data.
• Measurement Objectives
Establish current state Collect
relevant data Develop process
map.
Data • Decide What Data to Collect
Collection • Operational definition of each measurement methods,
sample size, data collection plan
Analyse Phase
Analyze Analyze Phase
(A) Objective:
Establish root
Establish cause Set up
hypotheses
Test the
Test hypotheses
Use cause &
effect diagram
Testing
Hypotheses
• Testing Hypotheses Use
fresh data for verification
Identify true root cause
for improvement action
Improve Phase
• Improve Phase (I) Implement
countermeasures Monitor
improvement actions
Control Phase
• Control Phase (C) Prevent
reoccurrence of issues Maintain
system and process control
Process Control • Process Control Documentation, process metrics, monitoring, prompt
action
Standardization • Standardization Make work methods permanent Set
and maintain standards
Education and Training • Education and Training Ensure understanding
and implementation of standards Change
attitude, knowledge, and skills
Conclusion
• Summary of DMAIC approach
Importance of waste elimination in
Lean projects Continuous
improvement through proper
control and standardization
