Critical Thinking
Process
Make
Get in the Observe the Seek Differing Analyse the Critical
Ask Questions
Right Mindset Situation Perspective Information Thinking
Habit
Get in
the Right Get the Right Mindset
Mindset
Improve your critical thinking at Beware the Urgency Trap
work • Diagnose your urgency trap
• Learned and Practiced • Bring focus to right priorities
• Question assumptions, reason through logic, • Avoid extreme tilts
and diversify thoughts
• Take a Break
Act Like a Scientist
• Be a Knowledgeable Skeptic (Employ
reason, demand evidence, be open to new
ideas)
• Investigate Anomalies
• Articulate testable Hypothesis
• Produce Hard Evidence
• Probe cause and effect
Observe the
Situation
Are you
Change the
solving the
way you see
right problem
Write a Better
Zoom in Zoom
problem
Out
statement
Are you solving the right problem
Steps to Reframing the problem:
Stablish
Legitimacy
Bring
Question
outsider
the
into
Problem Objective
discussion
Re framed
• The elevator is Problem
too slow Analyze
Getting
people
• The wait is
positive
exceptions
definitions
in writing
annoying
Consider
Ask whats
multiple
Missing
categories
Ask
Questions
• Hold your Hypotheses Loosely
• Listen More than you talk
• Leave your queries Open Ended
• Consider the Counterintuitive
• Stew in Problem
• Ask the Hard Follow Up Questions
• Stop Asking “Why” and Start asking “How”
Seek Differing
Perspective
• Disrupt your Thinking by Involving Other People
• The Problem solver profiles
• Adventurer
• Detective
• Listener
• Thinker
• Visionary
• Disagreement doesn't have to be Divisive
Analyse the
Information
• Be Less Certain
• Ask “How often does that typically happen”.
• Think Probabilistically – and Learn Some Basic Probability
• How to Make rational decision
• Identify the category of historical data you are working with
• Recognize which cognitive biases are triggered by each category
• Invert the problem to identify what you really need to know
• Formulate the right question
Make Critical
Thinking a Habit
• Keep a journal
• Set a hour aside each week to review your notes
• Don’t just reread your journal entry- add to it
• Train your Brain to Manage Information
