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5 Advantages of EDB's RemoteDBA Services | PDF
© 2016 EnterpriseDB Corporation. All rights reserved. 1
Expert Guidance:
5 Advantages of RemoteDBA Services
© 2016 EnterpriseDB Corporation. All rights reserved. 2
Matt Cicciari
Director, Product Marketing
EDB Speakers
Jamie Watt
Director, Americas Support
© 2016 EnterpriseDB Corporation. All rights reserved. 3
•  Challenges of managing your Postgres environment
•  How to best leverage expert guidance
•  Learn how to get started with RemoteDBA Services
•  5 Advantages of RemoteDBA Services
•  Learn about customers success stories
•  Q & A
Agenda
© 2016 EnterpriseDB Corporation. All rights reserved. 4
How to Address Competence?
Where do
you
look?
What do
you
Know?
How do
you
learn?
Who can
you
trust?
Can you afford to develop this process?
© 2016 EnterpriseDB Corporation. All rights reserved. 5
Common Postgres Market Dilemma…
Technical
•  Skills do not map
from Vendor X to
Postgres
•  Need for
specialized
expertise beyond
current team
Business
•  No budget for hiring
DBA staff
•  DBA staff turn-over
•  Can’t meet
commitments
Shared
•  Limited supply of
qualified Postgres
DBAs
•  Business &
Technical Ramp-up
© 2016 EnterpriseDB Corporation. All rights reserved. 6
RemoteDBA Services Overview
Introduction
Assessment
Roll-out
Focused
on YOUR
needs
Business
Overview
Applications
Overview
Infrastructure
& DBMS
Review
Disaster
Recovery
Review
High
Availability
Review Maintenance
Planning
Review
Access &
Security
Review
Managing
Expectations
Kick-off
Logistics
© 2016 EnterpriseDB Corporation. All rights reserved. 7
Key Capabilities of RemoteDBA Services
7© 2013 EnterpriseDB. All rights reserved.
Concierge Initiation
•  Architectural assistance
•  Replication set-up & PITR set-up
•  Dev/test system setup
•  Assigned technical lead
Identify Opportunities Before They Become Problems
•  AHC annual remote service
•  OS tuning & parameter advice
•  Best Practices advice
Target Problems at Point of Impact
•  24 x 7 real time monitoring
•  E-mail alerts
•  Emergency restoration
Regular Review & Evaluation
•  Weekly status reports
•  Monthly review meetings
•  Monthly back-up verifications
•  Patch & Maintenance updates
© 2016 EnterpriseDB Corporation. All rights reserved. 8
•  Architectural Health Check (AHC) identifies:
−  Short-term opportunities
−  Tactical opportunities
•  AHC deep-dive assessment:
−  Operating system
−  Hardware configuration
−  Database settings
−  Backup strategies
−  General database practices
−  Upgrade requirements
−  High Availability options
•  Enables better strategic decision-making going forward
“Secret Sauce:” Architectural Health Check
© 2016 EnterpriseDB Corporation. All rights reserved. 9
Planning
Agree upon the
Goals &
Objectives
Business Preparation
Identify internal
team
Setup the
Communication
plan
Technical Preparation
Discuss secure
infrastructure
connectivity
Share technical
details with EDB
Getting Started with RemoteDBA Services
Accelerate deployment, reduce risk, save money, and drive growth with
RemoteDBA Services & EDB Postgres Subscriptions
© 2016 EnterpriseDB Corporation. All rights reserved. 10
Cost
Effective
Expert
Guidance
Continuity
of
Operations
Faster
Time-to-
Value
Lower Risk
5 Advantages of RemoteDBA Services
© 2016 EnterpriseDB Corporation. All rights reserved. 11
Supports Growth of Start-up
Urgent Technical Help
24x7 Monitoring
Access to Experts
-CTO, a startup
“Insurance Policy”
Access to Expert Guidance
-Sr. Man. Data Services, a CDN Co.
Migration with Less Risk
Technical Migration Assistance
Eliminated Recruiting Process
Expert Knowledge Transfer
-DBA/Manager, a large Music Co.
Staffing & Expert
Guidance
Short-term Staff Coverage
DR Strategy Planning
-DBA, a FinServ Co.
Saves Time & Money
Access to Experts
Reduce Ramp-up Time
-IT Manager, a Logistics Co.
Achievement of SLAs
Improved System Performance
Expert Knowledge Transfer
-Systems Administrator, a FinServ Co.
But Don’t Take Our Word For It…
ManagementExecutiveTechnical
Hierarchy of Customer Value for RemoteDBA Services
© 2016 EnterpriseDB Corporation. All rights reserved. 12
Postgres
Experts
Strategic
Engagement
Build
Trust
Stay
Informed
EDB
Services
Reminder: Choose the Right Partner…
© 2016 EnterpriseDB Corporation. All rights reserved. 13
Contact EDB for more information
Email UsCall Us
Email sales@enterprisedb.com

5 Advantages of EDB's RemoteDBA Services

  • 1.
    © 2016 EnterpriseDBCorporation. All rights reserved. 1 Expert Guidance: 5 Advantages of RemoteDBA Services
  • 2.
    © 2016 EnterpriseDBCorporation. All rights reserved. 2 Matt Cicciari Director, Product Marketing EDB Speakers Jamie Watt Director, Americas Support
  • 3.
    © 2016 EnterpriseDBCorporation. All rights reserved. 3 •  Challenges of managing your Postgres environment •  How to best leverage expert guidance •  Learn how to get started with RemoteDBA Services •  5 Advantages of RemoteDBA Services •  Learn about customers success stories •  Q & A Agenda
  • 4.
    © 2016 EnterpriseDBCorporation. All rights reserved. 4 How to Address Competence? Where do you look? What do you Know? How do you learn? Who can you trust? Can you afford to develop this process?
  • 5.
    © 2016 EnterpriseDBCorporation. All rights reserved. 5 Common Postgres Market Dilemma… Technical •  Skills do not map from Vendor X to Postgres •  Need for specialized expertise beyond current team Business •  No budget for hiring DBA staff •  DBA staff turn-over •  Can’t meet commitments Shared •  Limited supply of qualified Postgres DBAs •  Business & Technical Ramp-up
  • 6.
    © 2016 EnterpriseDBCorporation. All rights reserved. 6 RemoteDBA Services Overview Introduction Assessment Roll-out Focused on YOUR needs Business Overview Applications Overview Infrastructure & DBMS Review Disaster Recovery Review High Availability Review Maintenance Planning Review Access & Security Review Managing Expectations Kick-off Logistics
  • 7.
    © 2016 EnterpriseDBCorporation. All rights reserved. 7 Key Capabilities of RemoteDBA Services 7© 2013 EnterpriseDB. All rights reserved. Concierge Initiation •  Architectural assistance •  Replication set-up & PITR set-up •  Dev/test system setup •  Assigned technical lead Identify Opportunities Before They Become Problems •  AHC annual remote service •  OS tuning & parameter advice •  Best Practices advice Target Problems at Point of Impact •  24 x 7 real time monitoring •  E-mail alerts •  Emergency restoration Regular Review & Evaluation •  Weekly status reports •  Monthly review meetings •  Monthly back-up verifications •  Patch & Maintenance updates
  • 8.
    © 2016 EnterpriseDBCorporation. All rights reserved. 8 •  Architectural Health Check (AHC) identifies: −  Short-term opportunities −  Tactical opportunities •  AHC deep-dive assessment: −  Operating system −  Hardware configuration −  Database settings −  Backup strategies −  General database practices −  Upgrade requirements −  High Availability options •  Enables better strategic decision-making going forward “Secret Sauce:” Architectural Health Check
  • 9.
    © 2016 EnterpriseDBCorporation. All rights reserved. 9 Planning Agree upon the Goals & Objectives Business Preparation Identify internal team Setup the Communication plan Technical Preparation Discuss secure infrastructure connectivity Share technical details with EDB Getting Started with RemoteDBA Services Accelerate deployment, reduce risk, save money, and drive growth with RemoteDBA Services & EDB Postgres Subscriptions
  • 10.
    © 2016 EnterpriseDBCorporation. All rights reserved. 10 Cost Effective Expert Guidance Continuity of Operations Faster Time-to- Value Lower Risk 5 Advantages of RemoteDBA Services
  • 11.
    © 2016 EnterpriseDBCorporation. All rights reserved. 11 Supports Growth of Start-up Urgent Technical Help 24x7 Monitoring Access to Experts -CTO, a startup “Insurance Policy” Access to Expert Guidance -Sr. Man. Data Services, a CDN Co. Migration with Less Risk Technical Migration Assistance Eliminated Recruiting Process Expert Knowledge Transfer -DBA/Manager, a large Music Co. Staffing & Expert Guidance Short-term Staff Coverage DR Strategy Planning -DBA, a FinServ Co. Saves Time & Money Access to Experts Reduce Ramp-up Time -IT Manager, a Logistics Co. Achievement of SLAs Improved System Performance Expert Knowledge Transfer -Systems Administrator, a FinServ Co. But Don’t Take Our Word For It… ManagementExecutiveTechnical Hierarchy of Customer Value for RemoteDBA Services
  • 12.
    © 2016 EnterpriseDBCorporation. All rights reserved. 12 Postgres Experts Strategic Engagement Build Trust Stay Informed EDB Services Reminder: Choose the Right Partner…
  • 13.
    © 2016 EnterpriseDBCorporation. All rights reserved. 13 Contact EDB for more information Email UsCall Us Email sales@enterprisedb.com