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This document provides an overview of an insurance trends agenda, including findings from a CEO survey. Some key points: 1) The CEO survey identified 5 core traits of the "enterprise of the future": hungry for change, innovative beyond customer imagination, globally integrated, disruptive by nature, and genuine rather than just generous. 2) CEOs see opportunities in engaging informed and collaborative customers, and most plan to significantly increase investments in this area. 3) Outperforming companies were more confident in their ability to implement change and had a more globally integrated approach.
































































