1) The document provides instructions for getting started with the SAM (Skills Assessment Manager) software. It outlines the initial set up process including launching a web browser and logging into SAM using a username and password.
2) It describes the different assignment types in SAM like Trainings, Projects, and Exams. Trainings allow students to practice skills, Projects require completing real-world tasks in Microsoft Office, and Exams test knowledge.
3) The document explains how to access assignments, submit work, view reports and study guides to improve. It also provides details on using the gradebook to view assignment scores and weights. Students are directed to online training sessions or the Cengage support site