The document discusses trends in libraries and how libraries are adapting to new technologies and user behaviors. It covers the growth of the internet and web 2.0 technologies. It describes how libraries are using web 2.0 tools like blogs, wikis and social media to provide services and engage users. Examples are given of Caribbean libraries that have implemented virtual reference, mobile websites, and social media presences. The goal of library 2.0 is to bring the library closer to users and emphasize convenience, personalization and collaboration.