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Web 2.0: Exploring Information Users
The document discusses the concepts of Web 2.0 and Library 2.0. It provides definitions of Web 2.0, including key concepts like collaboration, sharing, and social connections. Library 2.0 is defined as focusing on delivery, constant change, adaptation, user participation and feedback. The document also discusses how libraries should engage with Web 2.0 technologies like RSS, blogs, and instant messaging to better serve library users.
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Web 2.0: Exploring Information Users
- 1. Brian C. GrayLibrarian - Engineering, Math, & Statistics Case Western Reserve University bcg8@case.edu Web 2.0: Exploring Libraries Information Users Spring CO-ASIS&T Meeting Thursday, April 19th, 2007
- 2. EXPECTATIONS What isWeb 2.0? Why should we care? Library 2.0 Our users
- 3. My Personal Interestin Web 2.0 Teach RSS workshop at KSL Contribute to 3 Case KSL blogs ALA Library 2.0 participant ALA LAMA Web Coordinator Blogs, RSS, Wiki, Communities Teach workshop for KSU SLIS Regular IM user Non-tech person that likes to “play”
- 4. Reasons Why WeMust Care Competition to libraries Alternative method of marketing Alternative method of communication Alternative publishing practices User awareness Efficiency “Buzz” word right now Users are unaware of us or are creating alternatives to library resources
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- 6. Coined by O'ReillyMedia (2004)
- 7. What Is Web2.0, Design Patterns and Business Models for the Next Generation of Software Tim O'Reilly, 09/30/2005
- 8. WEB 2.0 Concepts(Mindset) Key concepts or focus points: Collaboration Sharing Ownership Creation Web-based rather than software based Data/information Social Connections/relationships Trust
- 9. WEB 2.0 ConceptsEnrichment Personal data Participation Decentralized User “tagged” or defined Experience Services Remixable Behavior
- 10. Library 2.0 Coinedby Michael Casey on his blog LibraryCrunch Some library contributors: Stephen Abram John Blyberg Michael E. Casey Jenny Levine Paul Miller Michael Stephens
- 11. Library 2.0 ConceptsDelivery Constant and purposeful change Adaptation User designed User created Participation User feedback 2-way information Reaching new users
- 12. Warnings (or MyThoughts) What do users want? Do we investment in technology and/or time? What do users expect? What are users doing on their own? How can users contribute?
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- 14. Do you recognizeRSS?
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- 17. RSS Changing OurPatrons Moving away from email & listservs Current Awareness “ Pull” rather than “Push” Sharing everything Privacy? Speed Few years ago…”If not on the Internet, it is not legitimate” Is RSS the next thing patrons use to judge products & services?
- 18. Blog Considerations Purpose– Announcements and/or discussion? Open or no commenting? Moderation? Allow tracking/pinging? Spam prevention Single or multiple authors? How often are entries added? Legal considerations (non-profit status, advertising, organizational policies, etc.)
- 19. 2006 Workplace E-Mail,Instant Messaging & Blog Survey American Management Association: 8% of organizations have business blogs 55% of business blogs ‘face out’ for customers to read Less than 2% of organizations assign a lawyer or other responsible party to review employees’ entries Nearly 2% have fired workers for offensive blog content - including posts on employees’ personal home-based blogs
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- 32. Blog Based OPACCasey Bisson WPopac: An OPAC 2.0 Testbed WordPress based, so already have access to more programmers than the ILS vendors combined
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- 64. 2006 Workplace E-Mail,Instant Messaging & Blog Survey American Management Association: 35% of employees use IM at work Only 31% of organizations have IM policy in place 13% retain IM business records 2% have dismissed workers for inappropriate IM chat 50% of workplace users downloading free IM tools from the Internet - a dangerous practice that 26% of employers aren’t even aware of
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- 73. How Will Usersbe Impacted? Web 1.0 “surfing” Content within a specific space Web 2.0: Decentralized Granular Syndication Web as a “platform” “Long Tail”
- 74. Brian C. Gray[email_address] http://blog.case.edu/bcg8/ http://briangray.alablog.org/ http://www.squidoo.com/library2point0/ http://www.slideshare.net/bcg8 THANK YOU!