WhatsApp Channels Subscription Subscriber Terms of Service

Effective June 16, 2025

These WhatsApp Channels Subscription Subscriber Terms of Service (“Channels Subscriber Terms” or “Terms”) govern your (referred to herein as you, your, and/or Subscriber) purchase and participation in a Channels Subscription (as defined below). By joining or otherwise participating in Channels Subscription, you agree to these Channels Subscriber Terms. Please read these Channels Subscriber Terms carefully.

Channels Owner(s) means the person or entity that is the owner of the WhatsApp Channel with the Channels Subscription Content.

Channels Subscription(s) means an automatically recurring monthly subscription made available on WhatsApp in exchange for access to a Channel Owner’s Channels Subscription Content and/or certain digital features.

Channels Subscription Content means content made available by a Channels Owner to Subscribers who have subscribed to that Channel Owner’s Channels Subscription.

You or Subscriber means any person who purchases a Channels Subscription from WhatsApp.

Renewal Date means the calendar day in each month, or calendar month and day in each year (in each case, as applicable), following your Subscription Date that corresponds with the calendar day, or the calendar month and day (in each case, as applicable) of your Subscription Date. On each Renewal Date, your Channels Subscription will automatically renew and you will be charged for another Subscription Term unless you cancel your Channels Subscription, or your Channels Subscription is otherwise discontinued, in accordance with the terms below. For example, if you select a monthly subscription and your Subscription Date (as defined below) is February 15, you will be charged for another month of Channels Subscription on March 15 of the same calendar year, and the 15th day of each subsequent month until your Channels Subscription is canceled or otherwise discontinued. In the event you pay for Channels Subscription on a calendar day not contained in a given month, your Renewal Date will be on the last day of such month. For example, if your Subscription Date is March 31, your first Renewal Date will be April 30 and subsequent Renewal Dates will be on the 30th day of subsequent months.

Subscription Date means the date on which you accept these Terms.

Subscription Term means each one-month following your Subscription Date. For example, if you select a monthly subscription plan, and your Subscription Date is March 15, the then-current Subscription Term will last from March 15 until April 14 of the same calendar year and the next Subscription Term will automatically begin on April 15 of the same calendar year.

Third-Party Platform Provider(s) means a non-WhatsApp platform, such as the Apple App Store or Google Play, through which you purchase a Channels Subscription.

1. We reserve the right to restrict your access to Channels Subscription at any time in our sole discretion, including (but not limited to) if a Channels Owner blocks you from accessing any content.
2. We may change or stop offering Channels Subscriptions at any time at our sole discretion. In no event will we be liable in any way for the discontinuation or disabling of Channels Subscriptions.
3. Channels Subscriptions are offered at different monthly price points and each Channels Subscription’s monthly price is selected by that Channel Owner. The price of your Channels Subscription will be disclosed to you at the time of your purchase.
4. When you purchase a Channels Subscription through a Third-Party Platform Provider, you will be charged for that purchase by the Third-Party Platform Provider in accordance with the terms disclosed to you at the time of purchase and all terms applicable to your use of that Third-Party Platform Provider.
5. We may also designate service providers, including WhatsApp affiliates, to collect funds from and provide certain related services to certain users on behalf of WhatsApp. To the extent we share information with service providers we require them to process your information on our behalf, strictly following our instructions and terms. See WhatsApp privacy policies here for more information. We may also designate these service providers as an intermediary / platform operator for VAT/GST purposes (and other similar taxes as determined) to the extent legally permissible under applicable tax regulations, to authorize the charge to users, issue invoices to users, and collect payment from certain users relating to the delivery of certain products/services; and as the responsible party(s) to charge, collect, report and remit applicable VAT/GST (and other similar taxes as determined) on the supplies of certain products/services to users to tax authorities in the relevant jurisdictions.
6. Your Subscription Term begins on the Subscription Date and renews automatically on a monthly basis, unless earlier canceled or discontinued, or otherwise communicated to you in an offer. You acknowledge and agree that WhatsApp may charge you for the Channels Subscription monthly payment amount (“Subscription Fee”) on each Renewal Date, unless your Channels Subscription is discontinued or canceled before the end of the then-current Subscription Term.
7. To cancel your Channels Subscription, you may visit the corresponding Channel and tap on the Channel header to access the “Manage subscription” page to cancel your subscription. You may also cancel your Channels Subscription directly through the Third-Party Platform Provider. For some Third-Party Platform Providers, you may need to cancel your Channels Subscription (24) hours before the end of the current subscription period to prevent the Channels Subscription from being automatically renewed.
8. When you purchase a Channels Subscription, we will provide you with access to your Channels Subscription immediately; and as a result unless explicitly required by law, you waive any statutory right you might have to change your mind about your Channels subscription and receive a refund within the applicable cooling off period. Because you agree to access the Channels Subscription immediately and waive your statutory right to change your mind in the cooling off period, you cannot exercise your statutory right to cancel and receive a refund within the cooling off period.
9. When you purchase a Channels Subscription, you understand that the Channel Owner(s) to whose Channels Subscription you have subscribed can receive information about your Channel Subscription to their WhatsApp Channel, such as your subscription and payment status.
10. You agree and understand that WhatsApp does not have any editorial control over, nor responsibility for, any Channels Subscription Content. Use of Channels Subscriptions is at your sole discretion.
11. Continued use of Channels Subscriptions requires an active WhatsApp account. If you delete your WhatsApp account, your Channels Subscriptions will automatically be canceled and you will lose access to any content obtained through Channels Subscriptions.
12. WhatsApp reserves the right to update these Terms from time to time. If any change to these Terms is material, we will provide you with notice before the change becomes effective, so that you can choose to terminate or discontinue your use of Channels Subscription. Your continued use of Channels Subscription despite material changes to the Terms constitutes your acceptance of the changes and any updates or changes to these Terms will apply to any purchase or renewal of a Channels Subscription made after any such amendment. We reserve the right to change the price for the Channels Subscription from time to time. We will give you at least 30 days’ notice of any price increases. If you do not want to continue your Channels Subscription at the new price, you can cancel your subscription before the start of the next subscription period. We may provide fewer than 30 days’ notice of any price reductions; please consult any price reduction notifications you receive from us for information on when any such price reductions will take effect. If you have purchased a subscription through a Third Party Platform Provider, price changes may also be subject to the terms and conditions of that third party or service. This section does not apply if you are a resident in Germany.
13. You also acknowledge that either we or any Channel Owner may change the features or content available to you as part of your Channels Subscription from time to time, including during a billing period. If you do not wish to continue your Channels Subscription as a result of any such change then you should cancel it before you are committed to the next billing period. Your continued use of Channels Subscriptions and/or renewal for a further billing period constitutes acceptance of those changes.
14. These Terms supplement WhatsApp’s Terms of Service and all other terms, conditions, and policies incorporated therein (collectively, the “WhatsApp Terms”). In the event of any express conflict between these Terms and the WhatsApp Terms, these Terms will govern solely with respect to your use of Channels Subscriptions and solely to the extent of the conflict.