Verizon Protect 4+

I don’t know how to use it but it’s saying that both my emails and my phone number is on the dark web. Right now I can’t get into my Apple account, it’s grayish and so is my video for video calls. Because Apple is grayish I can’t change my password to my outlook email account, I haven’t been able to get into it for 2months.

As far as my 3 Verizon apps they are doing their job and I love the fact that they block all phone numbers that aren’t in my contacts. Thank you very much for your good work and letting me know who or what is hacking me.

It’s a daily thing for me to see 2-20 attempts to get into my wallet, health, contacts and other things & apps. If I look Apple has a list of dates and times for the attacks and attempts.

It’s funny how they are even trying to change my passwords to almost every app I have including my 3 Verizon apps. It’s only your apps that consistently let me know. Thank you. Sincerely, Margaret

Hello, we're glad that you are enjoying using our application. We appreciate the positive review. Thank you. Your Verizon protect Support Team.

This app is great, but doesn’t allow me to even connect to my work wifi, which happens to be an unsecure connection on a plane everyday. It shows our wifi available to connect, but when it does it says “no internet connection” while all of my coworkers’ internet works perfectly fine as usual. I have tried simply turning off the VPN and/or the WiFi security protection to no avail. Have tried every combination with the app to try and make it work. The only thing that allows me to connect to the plane WiFi is deleting the app entirely. I have done this quite a few times. I don’t buy the full access WiFi like passengers do obviously, but need to utilize the free unsecure connection for flight time/altitude levels for my job. This app does not allow me to do that. Wish there was some sort of update to allow this for me. It’s convenient otherwise.

Hello, please reach out to us at Digital-Secure-App-Support@Verizon.com and we would be happy to assist with troubleshooting your issue. Thank you. Your Digital Secure Support Team.

I downloaded this on my iPhone 12 Pro Max. It made my phone act crazy. It started lagging really bad and when I did the IOS 15 software update, I literally could not get my Wi-Fi to stay connected. It would only come on for a split second and go back off. The VPN on phone kept going on and off consistently. Didn’t even realize app had a VPN. If it doesn’t have a VPN then it just apparently freaked out the VPN slide button on settings. I don’t think this app has a VPN UNLESS you are using Wi-Fi. It doesn’t protect your browsing when you are just using LTE or 5G. The app would never let me turn on the actual browser protection. Every time I tried turning it on it would search and search and then suddenly stop. App has good ratings but did not work very well for me at all and I have been a Verizon Customer for over 20 years. This supposedly comes with my plan even though I’d recently just realized they offered the protection.

Hello Tanee, could you please reach out to us at Digital-Secure-App-Support@Verizon.com, so that we can help you resolve this issue? Thank you, Your Digital Secure Support Team.