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Agentic ERP Solutions | Microsoft Dynamics 365
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Be ready for whatever comes next with agentic ERP

Drive growth with an enterprise resource planning (ERP) solution that streamlines operations and decisions—powered by Microsoft Copilot and agents for insights and automation at scale.

Have a small or midsize business? Explore Dynamics 365 Business Central instead.
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OVERVIEW

Achieve more with an ERP solution from Dynamics 365

  • Support data-driven decisions by unifying data across core business processes such as record to report, procure to pay, and order to cash and delivering a full view of operational performance and actionable insights through Copilot.
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  • Go beyond traditional financial planning and accounting by using advanced scenario-modeling and Copilot capabilities that encompass financials, sales, supply chain, and human resources.
  • Forecast demand with greater accuracy using AI-generated insights, external signals, and your own models to meet evolving market needs and customer demands.
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  • Eliminate stockouts by running material requirements planning (MRP) in minutes, helping ensure that the right inventory is available at the right place and time.
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  • Put inventory buffers in place using demand-driven MRP (DDMRP) in the supply chain to decouple lead times and mitigate variability. This helps stabilize production and delivery while maintaining optimal inventory. 
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Why embrace the Microsoft Cloud for ERP?

Composable

Start with the Dynamics 365 modules you need and scale effortlessly as you grow. Using low-code customization tools in Microsoft Power Platform and Copilot Studio, tailor your ERP solution to fit your specific requirements while maintaining full data governance and compliance.

Connected

Get actionable insights and AI assistance through Copilot and a unified data graph. By connecting finance, operations, and HR data, teams can collaborate effectively, drive productivity, and make more informed decisions within the flow of work.

Cognitive and agentic

Streamline workflows with AI-powered autonomy. Microsoft Copilot delivers insights, while intelligent agents reconcile accounts, manage supplier communications, and handle time and expenses tracking—resolving exceptions and automating approvals so teams can focus on strategy, not manual tasks.
Products

Explore products that connect business processes

Dynamics 365 Finance

Streamline records, reporting, planning, and forecasting with Copilot and agents.
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Dynamics 365 Supply Chain Management

Optimize supply chain with Copilot and agents, boosting resilience and efficiency.
Learn more

Dynamics 365 Project Operations

Connect service ops from estimate to billing with Copilot and agents, improving profit and success.
Learn more

Dynamics 365 Human Resources

Unify HR at every stage with Copilot and agents to drive engagement and retention.
Learn more

Dynamics 365 Commerce

Deliver unified, personalized, and seamless buying experiences with help from AI.
Learn more

Dynamics 365 Business Central

Get end-to-end finance, customer, and operations management for small and midsize businesses.
Learn more
AUTONOMOUS AGENTS

Transform your ERP with AI agents

Don’t just react to unplanned changes. Gain the foresight and agility necessary to confidently advance through them using AI agents, the apps of the future.
Read the blog
Account Reconciliation Agent
Supplier Communications Agent
Time and Expense Agent

Close books faster with the Account Reconciliation Agent (in preview)

Autonomously match subledgers, flag anomalies, and propose fixes to help finance teams close faster with less manual effort.
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The Total Economic Impact™ of Microsoft Dynamics 365 ERP

Discover the advantages of Dynamics 365 cloud-based ERP by reading a commissioned study conducted by Forrester Consulting. 
Read the study
Learning hub

Discover more about agentic ERP software solutions

  1.
Solution page

Find your path to the cloud

Learn how Dynamics 365 simplifies cloud migration, enabling you to realize AI-powered productivity.
Learn more
Forrester logo
Study spotlight

How manufacturers drive value with a Dynamics 365 ERP solution

Find out what leaders say about using an ERP solution from Dynamics 365 to boost profitability and productivity.2
Read now
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Solution brief

Transform your operations

Explore the potential of an autonomous ERP system that evolves with your needs.
Read now
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E-book

Build resilient supply chains

Explore ways to operate with excellence using an AI-enhanced ERP system.
Get the e-book
 Webinar

Drive agility with composable ERP

Find out how to optimize finance and supply chain operations with a composable ERP system.
Watch now
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E-book

Create a system of intelligence

Discover how autonomous ERP solutions enhance automation, decision-making, and efficiency.
Get the e-book
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Research insights

Research from top industry firms

  • Uncover the business value organizations gain by using Dynamics 365 to drive innovation in the manufacturing industry.
    Read the paper
  • Explore the next generation of ERP systems and see how AI-enabled solutions like Dynamics 365 help improve business efficiency, agility, and decision making.
    Read the report
  • Find out why Microsoft was named a Leader in the 2024 Gartner® Magic Quadrant™ for Cloud ERP for Service-Centric Enterprises.3
    Read the report
  • Discover why Microsoft was named a Leader in the 2024 Gartner® Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises.4
    Read the report
  • Learn why Microsoft was named a Leader in the IDC MarketScape: Worldwide SaaS and Cloud-Enabled Operational ERP Applications 2023-2024 Assessment.
    Read the excerpt
CUSTOMER STORIES

Real customers, real results

  1. KPMG Logo
  2. Taylor Logo
  3. Orkla Logo
  4. Enerjisauretim Logo
  5. Maxim's Logo
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KPMG Logo
“Our tax professionals have the right tools to handle complex tasks efficiently, leading to higher job satisfaction and better client outcomes.”
Brad Brown, Chief Innovation Officer & Technology Leader, Tax at KPMG US
60%
Increase in tax filing engagements per minute

Products

A green and white sign with the text Taylor FARMS Get your salad together.
Taylor Farms Logo
“The transition to Dynamics 365 has been a game-changer for us. The improved usability and data consistency have significantly enhanced our operations.”
Ashley Boozer, Director of Enterprise Solutions, Taylor Farms
22
Product locations that standardized processes

Products

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Orkla Logo
“Dynamics 365 enables supply chain transparency and efficiency across the OFI business system and is a powerful enabler for growth ambitions and improved profitability.”
Steen Viberg, VP, Digital Operations, Orkla Food Ingredients AS

44%

Improvement in line-picking rate

Products

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Enerjisauretim Logo
“Our equipment data is the key to operational efficiency … By leveraging real-time data and advanced analytics, we can predict equipment failures before they happen.”
Alper Serçe, Deputy General Manager, Enerjisa Üretim

70%

Decrease in paper output

Products

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Maxim's Logo
“The transition to Dynamics 365 not only enhances our innovation and efficiency but also ensures leadership in delivering exceptional value to our customers.” 
Keith Siu, Chief Operating Officer, Maxim’s Group

Products

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Next steps

Try for free

Get hands-on experience with Dynamics 365 business applications for 30 days.
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Chat with Sales

Available M-F 6 AM to 3 PM PT. 
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Take a guided tour

See how to create a connected enterprise with a closer look at Dynamics 365.
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Get answers

Request additional help from a Dynamics 365 expert.
Send a request
  1. [1]
    Results are over three years for a composite organization based on interviewed customers. The Total Economic Impact™ of Microsoft Dynamics 365 ERP, a commissioned study conducted by Forrester Consulting, April 2024.
  2. [2]
    Microsoft Dynamics 365 ERP Increases Profitability And Productivity For Manufacturers, a spotlight of The Total Economic Impact™ of Microsoft Dynamics 365 ERP, a commissioned study conducted by Forrester Consulting, April 2024.
  3. [3]
    Gartner, Magic Quadrant for Cloud ERP for Service-Centric Enterprises, Robert Anderson, Denis Torii, Sam Grinter, Naveen Mahendra, Tomas Kienast, Johan Jartelius, 4 November 2024.
  4. [4]
    Gartner, Magic Quadrant for Cloud ERP for Product-Centric Enterprises, Dixie John, Denis Torii, Johan Jartelius, Tomas Kienast, 11 November 2024.

    GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. 

    Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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