Douglas McGregor's view that suggests that employees will exercise selfdirection and self-control when they are
committed to the objectives of the
work is called:
Theory Y
Your Answer:
2.
Which step in Maslow's
Hierarchy of Needs Theory
deals with achieving one's
potential?
Self-actualization
Your
Answer:
3.
Which of the following would
be classified by Herzberg as a
hygiene factor?
Company policy
Your
Answer:
4.
Who proposed that
achievement, affiliation and
power are three important needs
that help explain motivation in
workplace situations?
McClelland
Your
Answer:
5.
Company policy,
administration, supervision,
interpersonal relations, working
conditions, and salary are
characterized as:
Hygiene factors
Your
Answer:
6.
An individual's perception of
whether performing at a
particular level will lead to
attainment of a desired outcome
is termed:
Relevance
Your Answer:
Instrumentalit
Correct y
Answer:
See page 127
7.
Expectancy theory is an
example of a:
Cognitive
Your Answer: Evaluation
Theory
Process
Correct Theory
Answer:
See page 126
8.
Which of the following steps is
important to improving
expectancy?
Make the
Your Answer: rewards
meaningful.
Create the
Correct belief that
Answer: effort is
related to
performance.
See page 127
9.
Management by objectives
emphasizes participatively
setting goals that are:
Approved by
Your Answer: management.
Tangible,
Correct verifiable, and
Answer: measurable.
See page 129
10.
For the individual employee,
MBO provides:
Specific personal
Your performance
Answer: objectives.
11.
Research indicates that financial
incentives _____________
commitment to difficult goals.
moderately
Your Answer: increase
decrease
Correct
Answer:
See page 130
12.
An individual's belief that he or
she is capable of performing a
task is called:
Self-worth
Your Answer:
Self-efficacy
Correct
Answer:
See page 131
13.
The major benefit of having
employees participate in goal
setting is:
That it appears to
Your induce
Answer: employees to
accomplish more
difficult goals
and tasks.
Employee recognition can:
14.
Lead to
Your Answer: unrealistic
expectations.
Be a strong
Correct motivator.
Answer:
See page 130
15.
The theory that an employee
will compare his or her job
inputs and outcomes relative to
others is called:
Comparative
Your Answer: Theory
Equity Theory
Correct
Answer:
See page 132
16.
Allocating extrinsic rewards for
behaviour that has been
previously intrinsically
rewarded tends to decrease the
overall level of motivation, and
is called:
Reward
Your Answer: Evaluation
Theory
Cognitive
Correct Evaluation
Answer: Theory
See page 138
17.
Alfie Kohn suggests that for
people to be motivated it is only
necessary to provide the right :
Compensation
Your Answer:
Environment
Correct
Answer:
See page 120
18.
An employee's experiences in a
situation or position outside his
or her current organization is a
referent comparison called:
Self-inside
Your Answer:
Self-outside
Correct
Answer:
See page 134
19.
What are the most common
hours for a "professional" to
work in a week?
Until the job is
Your done
Answer:
20.
Theory X suggests that
employees:
Dislike work
Your
Answer:
21.
What three words define
motivation?
Persistence,
Your Answer: fairness,
ambition
Intensity,
Correct direction,
Answer: persistence
See page 119
What does ERG stand for?
22.
Existence,
Your relatedness,
Answer: growth
23.
The theory that individuals act
depending upon their evaluation
of whether their effort will lead
to good performance, whether
good performance will be
followed by a reward, and
whether that reward is attractive
to them, is called:
Equity Theory
Your Answer:
Expectancy
Correct Theory
Answer:
See page 126
24.
Which answer corresponds to a
person's internal desire to do
something, due to such things as
interest, challenge and personal
satisfaction?
Theory Z
Your Answer:
Intrinsic
Correct motivators
Answer:
See page 120
What is valence?
25.
The
Your Answer: knowledge
and effort put
into
something
The value or
Correct importance an
Answer: individual
places on a
reward
