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User Interface Context of Use Guidelines For Mobile Apps

Due to the intensive use of mobile devices and the variable context of use, mobile apps user interface guidelines that take into account users’ context of use is in urgent need to provide users with a good user experience while on the go. The objective of this paper is to propose context of use mobile user interface design guidelines and test their applicability on the design of a mobile version of an environmental e-government website. We collected a group of user interface design guidelines from different sources in the literature and linked them to the appropriate context of use, while some guidelines were linked to more than one context of use. An expert user, with no design experience used the proposed guidelines to design the mobile app. We conducted usability tests of the mobile app using two methods of testing: performance measurements and subjective measurements. To perform the performance measurement, we gave nine tasks to each of the 15 users and gave two questionnaires to each user to perform the subjective measurement. The results showed the following: the mobile app that was designed using the proposed guidelines—which the users tested while moving between different simulated environmental conditions—performed tasks in a similar time to the expert. This finding supports the applicability of the proposed guidelines in terms of designing mobile apps that will provide users with a good user experience. Thus, the proposed guidelines for designing a context-aware mobile app user interface were useful for producing a good user experience using the mobile app.

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171 views16 pages

User Interface Context of Use Guidelines For Mobile Apps

Due to the intensive use of mobile devices and the variable context of use, mobile apps user interface guidelines that take into account users’ context of use is in urgent need to provide users with a good user experience while on the go. The objective of this paper is to propose context of use mobile user interface design guidelines and test their applicability on the design of a mobile version of an environmental e-government website. We collected a group of user interface design guidelines from different sources in the literature and linked them to the appropriate context of use, while some guidelines were linked to more than one context of use. An expert user, with no design experience used the proposed guidelines to design the mobile app. We conducted usability tests of the mobile app using two methods of testing: performance measurements and subjective measurements. To perform the performance measurement, we gave nine tasks to each of the 15 users and gave two questionnaires to each user to perform the subjective measurement. The results showed the following: the mobile app that was designed using the proposed guidelines—which the users tested while moving between different simulated environmental conditions—performed tasks in a similar time to the expert. This finding supports the applicability of the proposed guidelines in terms of designing mobile apps that will provide users with a good user experience. Thus, the proposed guidelines for designing a context-aware mobile app user interface were useful for producing a good user experience using the mobile app.

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User Interface Context of Use Guidelines for Mobile Apps

Hana Al-Nuiam

hnuaim@kau.edu.sa

Faculty of Computer and Information Technology/


Computer Science Department/
King Abdulaziz University
Jeddah, 21589, Saudi Arabia

Lulwah Al-Harigy

lalharigy@kau.edu.sa

Deanship of e-Learning and Distance Education/


e-Learning Programs Department/
King Abdulaziz University
Jeddah, 21589, Saudi Arabia

Abstract

Keywords:

1. INTRODUCTION

2. CONTEXT AWARENESS

1. Learnability:

2. Efficiency of use:
3. Memorability:
.
Low Error Rate:
5. Subjective Satisfaction:

3. CONTEXT OF USE

4. GUIDELINES FOR DESIGNING MOBILE APPS

Guidelines (GL) 1: Analysis Guidelines

GL 2: Page Layout Guidelines

GL 3: Guidelines for Using Colors

GL 4: Simplicity and Clarity Guidelines

GL 5: Consistency Guidelines

GL 6: Content Selection Guidelines

GL 7: Visual and Interaction Design Guidelines

GL 8: Guidelines for Using Images and Icons (Graphics)

GL 9: Guidelines for Using Tables

GL 10: Site Navigation Design Guidelines

GL 11: Guidelines for Managing Hyperlinks

GL 12: User Input Guidelines

GL 13: Feedback Guidelines

GL 14: Mobile Context Guidelines

TABLE 1:

TABLE 2:

5. TESTING THE PROPOSED GUIDELINES

FIGURE 1:

FIGURE 2:

TABLE 3:

20
18

17.84

16

USERS

14
12
10

10
8

8
6

5.59

7.45
5.25

6.07

6.8
4.15

5.07

4.97

2.4

4.3

1.3

3.86

1.3

1.5

1.9

TIME
Users
Expert
FIGURE 3:

6. CONCLUSION

7. REFERENCES
Journal of Information Technology and Application in Education
JITAE,

Government Information Quarterly 30, Elsevier,

Journal of Interaction Science,

Proceedings on the 13th International Conference on Information Integration


and Web-based Application and Services iiWAS'11
Mobility '07 Proceedings of the 4th
international conference on mobile technology, applications, and systems and the 1st
international symposium on Computer human interaction in mobile technology

International Conference on Information Management and Engineering


ICIME '09
3rd International Conference on e-Education, e-Business, e-Management and eLearning

In proceeding of the 2000 conference on Human Factors Computing


Systems

Third Annual International Conference on Mobile and


Ubiquitous Systems: Networking & Services, pp. 1-6. IEEE

IWUC

Journal on Multimodal User Interfaces,

International conference on e-government

International Journal of Scientific & Engineering


Research,
Proceedings of DSI 2004 Annual Meeting

7th International Conference on Mobile Business

Proceedings of the 18th Australia conference on Computer-Human


Interaction: Design: Activities, Artefacts and Environments

2nd International
Conference on Mobile Technology, Applications and Systems

Proceedings of the IEEE International Workshop on Wireless and Mobile


Technologies in Education (WMTE 2205), 123-127
Proceedings of the
second Nordic conference on Human-computer interaction, 31, 227-230,

IEEE International Workshop on Wireless and Mobile


Technologies in Education (WMTE05)

International Conference on Administrative Development: Towards Excellence in Public


Sector Performance

International Journal of Information and Electronics


Engineering,

Proceedings of the Americas Conference on Information Systems AMCIS


The
Universal Access Handbook
User-Centrc
Technology for Nonprofit and Civi Engagements

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