Session 6: Root Cause Analysis
Duration of the
Session 3 hours
Key Root Cause Analysis is a method of problem solving used for
Understandings identifying the root cause of the problem.
to be
developed The following are the different Root Cause Analysis(RCA)
methods/tool that will be used to help in identifying the root
cause of a problem:
1.Why Why Diagram-A simple process used to seek root
by repeating the question “Why”.
2. Tree Diagram- A diagram that displays the structure of
causes for a factor and possible corrective
actions
3. Fishbone Diagram - Is a tool used to identify the different
potential causes of a problem.
Learning At the end of the session, the participants will be able to:
Objectives
• analyze the process on how to identify the root causes;
• use the RCA tool to identify the root causes;
• display eagerness in identifying the root causes in solving a
problem by filling up the template.
Resources
The School Improvement Plan Guidebook (Enhanced 2015)
Slide Presentation adapted from Dr. Rhea Mar A. Angtud
Metacards
Pentel pens
Manila Papers
Masking Tape
Templates(Annex 8)
SIP SY 2015-2019
Introductory Present the slide on iceberg phenomena and ask volunteers to
Activity say something about it.
(5 minutes)
After giving their insights, the facilitator will give emphasis on
slide No. 3 on points to ponder about iceberg phenomena.
Activity Ask the participants on their idea about Root Cause Analysis.
(15 minutes)
Present slide presentation No. 4, 5 and 6 on the introduction of
the Root Cause Analysis
Group Activity
Instructions :
1.Revisit your SIP for School Year 2016-2019.
2. Write on a Manila paper the problem/problems that surfaced on
the implementation of your SIP and try to identify the causes.
3. Present your outputs to the group.
After the reporting, present slide No.9
Say/Ask : Based on the given answers as reflected in the slide ask
Analysis the following :
(10 minutes)
• Can you easily identify the root cause why SIP is not
properly implemented?
Possible Answer: No
• Is it important for us to identify the root cause of a
problem?
Possible Answer: Yes
• What do you think is the importance of identifying the root
cause of a problem?
Possible Answer: so that we can easily solve our
problems
• What will you do then so you can easily identify the root
cause?
Possible Answer:(know the strategies ,tools ,techniques in
identifying the root cause)
• Do you know the methods or tools in identifying the root
cause?
• What are these methods or tools?
Possible Answer: (Why Diagram,Tree and Fishbone
Diagram)
• How will you use these?
Abstraction
(28 mins.) Present PowerPoint on the following:
• Usual and Preferred Approach
• Different Root Cause Analysis Methods
• Why Why Diagram
• Tree Diagram
• Fishbone Diagram
The whole class discusses on how to use the different problem
analysis tools.
Note to the Facilitators: You may use sample Why Why ,Tree and
Fishbone Diagram in your discussion .(see attached appendices)
Let the participants answer again the following questions:
• What is Root Causes Analysis?
• What are the different methods or tools used in
identifying the root cause of a problem?
Application Let’s Walk the Talk
(2 hours )
1. Fill –up the 5 Why’s, Tree and Fish Bone Diagram template
provided using your own identified problem.
Note to the Speaker: Please prepare the different templates (it
should be enlarged) by placing them on a Manila Paper.
2. Use the following meta cards in posting the answers
SH - white
Teacher - yellow
Learner - Pink
PTA - green
Ed. Com. – blue
Note to the Speaker: Call each group to present their outputs and
guide the reporter during the processing of their answers.
After the presentation, tell the participants that after identifying the
root cause the next step is to present it to the SPT/PT
Concluding End the session with this quote:
Activity
(2 minutes)
Prepared by :
MARIEBER T. PULVERA
Principal II
Liki Elem. School
Sogod District
APPENDICES
SAMPLE ACTIVITIES
Identify the Problem: SIP is not well implemented
WHY? Why is the SIP not properly implemented?
because the SH planned it by herself.
WHY? Why did the SH plan the SIP by herself?
because she had a problem in gathering the SPT.
WHY? Why did she have a problem in gathering the SPT?
because of the limited time.
Why? Why did she have a limited time ?
because she was not able to devote some of her time to gather the SPT .
Why? Why was she not able to devote some of her time to gather the SPT?
because she did not know how to manage her time effectively.
SIP is not properly implemented.
WHY? Why is SIP not properly implemented?
because SIP Process was not properly followed
WHY>Why are the process not properly followed?
because some process were being skipped.
WHY? Why some process were skipped?
because some SIP Process were not clear to the SPT
Why? Why some SIP Process not clear to the SPT?
because SPT were not properly oriented.
Why? Why were the SPT not properly oriented?
because they did not undergo training.
v
SIP is not properly
implemented
(Manpower) (Methods) (Resources)
SH planned the SIP SIP Process was not Data were not
by herself properly followed properly provided
SH doesn’t know No proper
SPT did not
how to manage her turning-over of
time effectively undergo training data
SPT should be Proper turn-over of
Intensified properties and data
properly trained
Monitoring and and be acquainted
should be strictly
followed with unified
Supervision with the SIP Process checklist