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Windows Server Operating System Management Pack Guide

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0% found this document useful (0 votes)
69 views86 pages

Windows Server Operating System Management Pack Guide

Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 86

System Center Management Pack for

Windows Server 2012 R2 and Earlier


Operating Systems
Microsoft Corporation
Published: November 2016
If you have an idea or suggestion about this management pack, the Operations Manager team
encourages you to share it at the SCOM Feedback site.
Copyright
Information in this document, including URL and other Internet Web site references, is subject to
change without notice. Unless otherwise noted, the companies, organizations, products, domain
names, e-mail addresses, logos, people, places, and events depicted in examples herein are
fictitious. No association with any real company, organization, product, domain name, e-mail
address, logo, person, place, or event is intended or should be inferred. Complying with all
applicable copyright laws is the responsibility of the user. Without limiting the rights under
copyright, no part of this document may be reproduced, stored in or introduced into a retrieval
system, or transmitted in any form or by any means (electronic, mechanical, photocopying,
recording, or otherwise), or for any purpose, without the express written permission of Microsoft
Corporation.
Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual
property rights covering subject matter in this document. Except as expressly provided in any
written license agreement from Microsoft, the furnishing of this document does not give you any
license to these patents, trademarks, copyrights, or other intellectual property.
© 2016 Microsoft Corporation. All rights reserved.
Microsoft, and MS-DOS, Windows, Windows Server, and Active Directory are trademarks of the
Microsoft group of companies. All other trademarks are property of their respective owners.
Contents
System Center Management Pack for Windows Server 2012 R2 and Earlier Operating Systems
.................................................................................................................................................. 136
Changes in Version 6.0.7323.0 .............................................................................................. 1710
Changes in Version 6.0.7316.0 .............................................................................................. 1810
Changes in Version 6.0.7310.0 .............................................................................................. 1811
Changes in Version 6.0.7303.0 .............................................................................................. 1912
Changes in Version 6.0.7297.0 .............................................................................................. 1912
Changes in Version 6.0.7296.0 .............................................................................................. 2012
Changes in Version 6.0.7294.0 .............................................................................................. 2012
Changes in Version 6.0.7292.0 .............................................................................................. 2013
Changes in Version 6.0.7230.0 .............................................................................................. 2013
Changes in Version 6.0.7061.0 .............................................................................................. 2013
Changes in Version 6.0.7043.0 .............................................................................................. 2113
Changes in Version 6.0.7026.0 .............................................................................................. 2114
Changes in Version 6.0.6989.0 .............................................................................................. 2114
Changes in Version 6.0.6972.0 .............................................................................................. 2214
Changes in Version 6.0.6958.0 .............................................................................................. 2316
Changes in Version 6.0.6957.0 .............................................................................................. 2316
Changes in Version 6.0.6794.0 .............................................................................................. 2416
Changes in Version 6.0.6667.0 .............................................................................................. 2417
Changes in Version 6.0.6321.5 .............................................................................................. 2518
Changes in Version 6.0.6278.22 ............................................................................................ 2618
Supported Configurations ...................................................................................................... 2618
Getting Started ....................................................................................................................... 2719
Before You Import the Management Pack ......................................................................... 2719
Files in This Management Pack ...................................................................................... 2719
Recommended Additional Management Packs .............................................................. 3223
Other Requirements ........................................................................................................ 3223
How to Import the Management Pack ................................................................................ 3223
Create a New Management Pack for Customizations ........................................................ 3223
Optional Configuration ........................................................................................................... 3324
Monitoring Physical Disks and Disk Partitions .................................................................... 3324
Monitoring Logical and Physical Disks ............................................................................... 3425
Management Processors (Windows Server 2003/2008/2012) ........................................... 3728
Monitoring Network Adapter ............................................................................................... 4233
Monitoring Memory Utilization ............................................................................................ 4233
Probe Module: IsFeatureInstalled ....................................................................................... 4334
Monitoring Software Installation Failures ............................................................................ 4637
Security Considerations ......................................................................................................... 4637
Low-Privilege Environments ............................................................................................... 4737
Computer Groups ............................................................................................................... 4738
Understanding Management Pack Operations ...................................................................... 4940
Objects the Management Pack Discovers .......................................................................... 4940
Classes ............................................................................................................................... 5142
How Health Rolls Up ........................................................................................................... 5445
Viewing Information in the Operations Console ................................................................. 6150
Key Monitoring Scenarios ................................................................................................... 6251
Troubleshooting and Known Issues ....................................................................................... 6554
Appendix: Reports .................................................................................................................. 7059
Appendix: Windows Server 2008/2012 Rules and Monitors Disabled by Default ................. 7463

System Center Management Pack for Windows Server 2012 R2 and Earlier Operating Systems 6
Changes in Version 6.0.7323.0 .................................................................................................. 10
Changes in Version 6.0.7316.0 .................................................................................................. 10
Changes in Version 6.0.7310.0 .................................................................................................. 11
Changes in Version 6.0.7303.0 .................................................................................................. 12
Changes in Version 6.0.7297.0 .................................................................................................. 12
Changes in Version 6.0.7296.0 .................................................................................................. 12
Changes in Version 6.0.7294.0 .................................................................................................. 12
Changes in Version 6.0.7292.0 .................................................................................................. 13
Changes in Version 6.0.7230.0 .................................................................................................. 13
Changes in Version 6.0.7061.0 .................................................................................................. 13
Changes in Version 6.0.7043.0 .................................................................................................. 13
Changes in Version 6.0.7026.0 .................................................................................................. 14
Changes in Version 6.0.6989.0 .................................................................................................. 14
Changes in Version 6.0.6972.0 .................................................................................................. 14
Changes in Version 6.0.6958.0 .................................................................................................. 16
Changes in Version 6.0.6957.0 .................................................................................................. 16
Changes in Version 6.0.6794.0 .................................................................................................. 16
Changes in Version 6.0.6667.0 .................................................................................................. 17
Changes in Version 6.0.6321.5 .................................................................................................. 18
Changes in Version 6.0.6278.22 ................................................................................................ 18
Supported Configurations .......................................................................................................... 18
Getting Started ........................................................................................................................... 19
Before You Import the Management Pack ............................................................................. 19
Files in This Management Pack .......................................................................................... 19
Recommended Additional Management Packs .................................................................. 23
Other Requirements ............................................................................................................ 23
How to Import the Management Pack .................................................................................... 23
Create a New Management Pack for Customizations ............................................................ 23
Optional Configuration ............................................................................................................... 24
Monitoring Physical Disks and Disk Partitions ........................................................................ 24
Monitoring Logical and Physical Disks ................................................................................... 25
Management Processors (Windows Server 2003/2008/2012) ............................................... 28
Monitoring Network Adapter ................................................................................................... 33
Monitoring Memory Utilization ................................................................................................ 33
Probe Module: IsFeatureInstalled ........................................................................................... 34
Monitoring Software Installation Failures ................................................................................ 37
Security Considerations ............................................................................................................. 37
Low-Privilege Environments ................................................................................................... 37
Computer Groups ................................................................................................................... 38
Understanding Management Pack Operations .......................................................................... 40
Objects the Management Pack Discovers .............................................................................. 40
Classes ................................................................................................................................... 42
How Health Rolls Up ............................................................................................................... 45
Viewing Information in the Operations Console ..................................................................... 50
Key Monitoring Scenarios ....................................................................................................... 51
Troubleshooting and Known Issues ........................................................................................... 54
Appendix: Reports ...................................................................................................................... 59
Appendix: Windows Server 2008/2012 Rules and Monitors Disabled by Default ..................... 63

System Center Management Pack for Windows Server 2012 R2 and Earlier Operating Systems 6
Changes in Version 6.0.7323.0 .................................................................................................. 10
Changes in Version 6.0.7316.0 .................................................................................................. 10
Changes in Version 6.0.7310.0 .................................................................................................. 11
Changes in Version 6.0.7303.0 .................................................................................................. 12
Changes in Version 6.0.7297.0 .................................................................................................. 12
Changes in Version 6.0.7296.0 .................................................................................................. 12
Changes in Version 6.0.7294.0 .................................................................................................. 12
Changes in Version 6.0.7292.0 .................................................................................................. 13
Changes in Version 6.0.7230.0 .................................................................................................. 13
Changes in Version 6.0.7061.0 .................................................................................................. 13
Changes in Version 6.0.7043.0 .................................................................................................. 13
Changes in Version 6.0.7026.0 .................................................................................................. 14
Changes in Version 6.0.7026.0 .................................................................................................. 14
Supported Configurations .......................................................................................................... 18
Getting Started ........................................................................................................................... 19
Before You Import the Management Pack ............................................................................. 19
Files in This Management Pack .......................................................................................... 20
Recommended Additional Management Packs .................................................................. 23
Other Requirements ............................................................................................................ 23
How to Import the Management Pack .................................................................................... 23
Create a New Management Pack for Customizations ............................................................ 23
Optional Configuration ............................................................................................................... 24
Monitoring Physical Disks and Disk Partitions ........................................................................ 24
Monitoring Logical and Physical Disks ................................................................................... 25
Management Processors (Windows Server 2003/2008/2012) ............................................... 28
Monitoring Network Adapter ................................................................................................... 33
Monitoring Memory Utilization ................................................................................................ 33
Probe Module: IsFeatureInstalled ........................................................................................... 34
Monitoring Software Installation Failures ................................................................................ 37
Security Considerations ............................................................................................................. 37
Low-Privilege Environments ................................................................................................... 37
Computer Groups ................................................................................................................... 38
Understanding Management Pack Operations .......................................................................... 40
Objects the Management Pack Discovers .............................................................................. 40
Classes ................................................................................................................................... 42
How Health Rolls Up ............................................................................................................... 45
Viewing Information in the Operations Console ..................................................................... 50
Key Monitoring Scenarios ....................................................................................................... 51
Troubleshooting and Known Issues ........................................................................................... 54
Appendix: Reports ...................................................................................................................... 59
Appendix: Windows Server 2008/2012 Rules and Monitors Disabled by Default ..................... 63

System Center Management Pack for Windows Server 2012 R2 and Earlier Operating Systems 5
Changes in Version 6.0.7323.0 .................................................................................................... 9
Changes in Version 6.0.7316.0 .................................................................................................... 9
Changes in Version 6.0.7310.0 .................................................................................................. 10
Changes in Version 6.0.7303.0 .................................................................................................. 11
Changes in Version 6.0.7297.0 .................................................................................................. 11
Changes in Version 6.0.7296.0 .................................................................................................. 11
Changes in Version 6.0.7294.0 .................................................................................................. 11
Changes in Version 6.0.7292.0 .................................................................................................. 12
Changes in Version 6.0.7230.0 .................................................................................................. 12
Changes in Version 6.0.7061.0 .................................................................................................. 12
Changes in Version 6.0.7043.0 .................................................................................................. 12
Supported Configurations .......................................................................................................... 17
Getting Started ........................................................................................................................... 18
Before You Import the Management Pack ............................................................................. 18
Files in This Management Pack .......................................................................................... 19
Recommended Additional Management Packs .................................................................. 22
Other Requirements ............................................................................................................ 22
How to Import the Management Pack .................................................................................... 22
Create a New Management Pack for Customizations ............................................................ 22
Optional Configuration ............................................................................................................... 23
Monitoring Physical Disks and Disk Partitions ........................................................................ 23
Monitoring Logical and Physical Disks ................................................................................... 24
Management Processors (Windows Server 2003/2008/2012) ............................................... 27
Monitoring Network Adapter ................................................................................................... 32
Monitoring Memory Utilization ................................................................................................ 32
Probe Module: IsFeatureInstalled ........................................................................................... 33
Monitoring Software Installation Failures ................................................................................ 36
Security Considerations ............................................................................................................. 36
Low-Privilege Environments ................................................................................................... 36
Computer Groups ................................................................................................................... 37
Understanding Management Pack Operations .......................................................................... 39
Objects the Management Pack Discovers .............................................................................. 39
Classes ................................................................................................................................... 41
How Health Rolls Up ............................................................................................................... 44
Viewing Information in the Operations Console ..................................................................... 49
Key Monitoring Scenarios ....................................................................................................... 50
Troubleshooting and Known Issues ........................................................................................... 53
Appendix: Reports ...................................................................................................................... 58
Appendix: Windows Server 2008/2012 Rules and Monitors Disabled by Default ..................... 62

System Center Management Pack for Windows Server 2012 R2 and Earlier Operating Systems 5
Changes in Version 6.0.7323.0 .................................................................................................... 9
Changes in Version 6.0.7316.0 .................................................................................................... 9
Changes in Version 6.0.7310.0 .................................................................................................. 10
Changes in Version 6.0.7303.0 .................................................................................................. 11
Changes in Version 6.0.7297.0 .................................................................................................. 11
Changes in Version 6.0.7296.0 .................................................................................................. 11
Changes in Version 6.0.7294.0 .................................................................................................. 11
Changes in Version 6.0.7292.0 .................................................................................................. 12
Changes in Version 6.0.7230.0 .................................................................................................. 12
Changes in Version 6.0.7061.0 .................................................................................................. 12
Supported Configurations .......................................................................................................... 17
Getting Started ........................................................................................................................... 18
Before You Import the Management Pack ............................................................................. 18
Files in This Management Pack .......................................................................................... 19
Recommended Additional Management Packs .................................................................. 22
Other Requirements ............................................................................................................ 22
How to Import the Management Pack .................................................................................... 22
Create a New Management Pack for Customizations ............................................................ 22
Optional Configuration ............................................................................................................... 23
Monitoring Physical Disks and Disk Partitions ........................................................................ 23
Monitoring Logical and Physical Disks ................................................................................... 24
Management Processors (Windows Server 2003/2008/2012) ............................................... 27
Monitoring Network Adapter ................................................................................................... 32
Monitoring Memory Utilization ................................................................................................ 32
Probe Module: IsFeatureInstalled ........................................................................................... 33
Monitoring Software Installation Failures ................................................................................ 36
Security Considerations ............................................................................................................. 36
Low-Privilege Environments ................................................................................................... 36
Computer Groups ................................................................................................................... 37
Understanding Management Pack Operations .......................................................................... 39
Objects the Management Pack Discovers .............................................................................. 39
Classes ................................................................................................................................... 41
How Health Rolls Up ............................................................................................................... 44
Viewing Information in the Operations Console ..................................................................... 49
Key Monitoring Scenarios ....................................................................................................... 50
Troubleshooting and Known Issues ........................................................................................... 53
Appendix: Reports ...................................................................................................................... 58
Appendix: Windows Server 2008/2012 Rules and Monitors Disabled by Default ..................... 62

System Center Management Pack for Windows Server 2012 R2 and Earlier Operating Systems 5
Changes in Version 6.0.7323.0 .................................................................................................... 9
Changes in Version 6.0.7316.0 .................................................................................................... 9
Changes in Version 6.0.7310.0 .................................................................................................. 10
Changes in Version 6.0.7303.0 .................................................................................................. 11
Changes in Version 6.0.7297.0 .................................................................................................. 11
Changes in Version 6.0.7296.0 .................................................................................................. 11
Changes in Version 6.0.7294.0 .................................................................................................. 11
Changes in Version 6.0.7292.0 .................................................................................................. 12
Changes in Version 6.0.7230.0 .................................................................................................. 12
Changes in Version 6.0.7061.0 .................................................................................................. 12
Supported Configurations .......................................................................................................... 17
Getting Started ........................................................................................................................... 18
Before You Import the Management Pack ............................................................................. 18
Files in This Management Pack .......................................................................................... 19
Recommended Additional Management Packs .................................................................. 22
Other Requirements ............................................................................................................ 22
How to Import the Management Pack .................................................................................... 22
Create a New Management Pack for Customizations ............................................................ 22
Optional Configuration ............................................................................................................... 23
Monitoring Physical Disks and Disk Partitions ........................................................................ 23
Monitoring Logical and Physical Disks ................................................................................... 24
Management Processors (Windows Server 2003/2008/2012) ............................................... 27
Monitoring Network Adapter ................................................................................................... 32
Monitoring Memory Utilization ................................................................................................ 32
Probe Module: IsFeatureInstalled ........................................................................................... 33
Monitoring Software Installation Failures ................................................................................ 36
Security Considerations ............................................................................................................. 36
Low-Privilege Environments ................................................................................................... 36
Computer Groups ................................................................................................................... 37
Understanding Management Pack Operations .......................................................................... 39
Objects the Management Pack Discovers .............................................................................. 39
Classes ................................................................................................................................... 41
How Health Rolls Up ............................................................................................................... 44
Viewing Information in the Operations Console ..................................................................... 49
Key Monitoring Scenarios ....................................................................................................... 50
Troubleshooting and Known Issues ........................................................................................... 53
Appendix: Reports ...................................................................................................................... 58
Appendix: Windows Server 2008/2012 Rules and Monitors Disabled by Default ..................... 62

System Center Management Pack for Windows Server 2012 R2 and Earlier Operating Systems 5
Changes in Version 6.0.7323.0 .................................................................................................... 9
Changes in Version 6.0.7316.0 .................................................................................................... 9
Changes in Version 6.0.7310.0 .................................................................................................. 10
Changes in Version 6.0.7303.0 .................................................................................................. 11
Changes in Version 6.0.7297.0 .................................................................................................. 11
Changes in Version 6.0.7296.0 .................................................................................................. 11
Changes in Version 6.0.7294.0 .................................................................................................. 11
Changes in Version 6.0.7292.0 .................................................................................................. 12
Changes in Version 6.0.7230.0 .................................................................................................. 12
Changes in Version 6.0.7061.0 .................................................................................................. 12
Supported Configurations .......................................................................................................... 17
Getting Started ........................................................................................................................... 18
Before You Import the Management Pack ............................................................................. 18
Files in This Management Pack .......................................................................................... 19
Recommended Additional Management Packs .................................................................. 22
Other Requirements ............................................................................................................ 22
How to Import the Management Pack .................................................................................... 22
Create a New Management Pack for Customizations ............................................................ 22
Optional Configuration ............................................................................................................... 23
Monitoring Physical Disks and Disk Partitions ........................................................................ 23
Monitoring Logical and Physical Disks ................................................................................... 24
Management Processors (Windows Server 2003/2008/2012) ............................................... 27
Monitoring Network Adapter ................................................................................................... 32
Monitoring Memory Utilization ................................................................................................ 32
Probe Module: IsFeatureInstalled ........................................................................................... 33
Monitoring Software Installation Failures ................................................................................ 36
Security Considerations ............................................................................................................. 36
Low-Privilege Environments ................................................................................................... 36
Computer Groups ................................................................................................................... 37
Understanding Management Pack Operations .......................................................................... 39
Objects the Management Pack Discovers .............................................................................. 39
Classes ................................................................................................................................... 41
How Health Rolls Up ............................................................................................................... 44
Viewing Information in the Operations Console ..................................................................... 49
Key Monitoring Scenarios ....................................................................................................... 50
Troubleshooting and Known Issues ........................................................................................... 53
Appendix: Reports ...................................................................................................................... 58
Appendix: Windows Server 2008/2012 Rules and Monitors Disabled by Default ..................... 62

System Center Management Pack for Windows Server 2012 R2 and Earlier Operating Systems 5
Changes in versionChanges in Version 6.0.7323.0 ..................................................................... 9
Changes in versionChanges in Version 6.0.7316.0 ..................................................................... 9
Changes in versionChanges in Version 6.0.7310.0 ................................................................... 10
Changes in versionChanges in Version 6.0.7303.0 ................................................................... 11
Changes in versionChanges in Version 6.0.7297.0 ................................................................... 11
Changes in versionChanges in Version 6.0.7296.0 ................................................................... 11
Changes in versionChanges in Version 6.0.7294.0 ................................................................... 12
Changes in versionChanges in Version 6.0.7292.0 ................................................................... 12
Changes in versionChanges in Version 6.0.7230.0 ................................................................... 12
Changes in versionChanges in Version 6.0.7061.0 ................................................................... 12
Supported Configurations .......................................................................................................... 17
Getting Started ........................................................................................................................... 18
Before You Import the Management Pack ............................................................................. 18
Files in This Management Pack .......................................................................................... 19
Recommended Additional Management Packs .................................................................. 22
Other Requirements ............................................................................................................ 22
How to Import the Management Pack .................................................................................... 22
Create a New Management Pack for Customizations ............................................................ 22
Optional Configuration ............................................................................................................... 23
Monitoring Physical Disks and Disk Partitions ........................................................................ 23
Monitoring Logical and Physical Disks ................................................................................... 24
Management Processors (Windows Server 2003/2008/2012) ............................................... 27
Monitoring Network Adapter ................................................................................................... 32
Monitoring Memory Utilization ................................................................................................ 32
Probe Module: IsFeatureInstalled ........................................................................................... 33
Monitoring Software Installation Failures ................................................................................ 36
Security Considerations ............................................................................................................. 36
Low-Privilege Environments ................................................................................................... 36
Computer Groups ................................................................................................................... 37
Understanding Management Pack Operations .......................................................................... 39
Objects the Management Pack Discovers .............................................................................. 39
Classes ................................................................................................................................... 41
How Health Rolls Up ............................................................................................................... 44
Viewing Information in the Operations Console ..................................................................... 45
Key Monitoring Scenarios ....................................................................................................... 46
Troubleshooting and Known Issues ........................................................................................... 49
Appendix: Reports ...................................................................................................................... 54
Appendix: Windows Server 2008/2012 Rules and Monitors Disabled by Default ..................... 58

System Center Management Pack for Windows Server 2012 R2 and Earlier Operating Systems 5
Changes in version 6.0.7323.0 .................................................................................................... 9
Changes in version 6.0.7316.0 .................................................................................................... 9
Changes in version 6.0.7310.0 .................................................................................................. 10
Changes in version 6.0.7303.0 .................................................................................................. 10
Changes in version 6.0.7297.0 .................................................................................................. 10
Changes in version 6.0.7296.0 .................................................................................................. 11
Changes in version 6.0.7294.0 .................................................................................................. 11
Changes in version 6.0.7292.0 .................................................................................................. 11
Changes in version 6.0.7230.0 .................................................................................................. 11
Changes in version 6.0.7061.0 .................................................................................................. 12
Supported Configurations .......................................................................................................... 17
Getting Started ........................................................................................................................... 17
Before You Import the Management Pack ............................................................................. 18
Files in This Management Pack .......................................................................................... 18
Recommended Additional Management Packs .................................................................. 19
Other Requirements ............................................................................................................ 19
How to Import the Management Pack .................................................................................... 20
Create a New Management Pack for Customizations ............................................................ 20
Optional Configuration ............................................................................................................... 20
Monitoring Physical Disks and Disk Partitions ........................................................................ 20
Monitoring Logical and Physical Disks ................................................................................... 22
Management Processors (Windows Server 2003/2008/2012) ............................................... 25
Monitoring Network Adapter ................................................................................................... 29
Monitoring Memory Utilization ................................................................................................ 29
Probe Module: IsFeatureInstalled ........................................................................................... 30
Monitoring Software Installation Failures ................................................................................ 33
Security Considerations ............................................................................................................. 34
Low-Privilege Environments ................................................................................................... 34
Computer Groups ................................................................................................................... 35
Understanding Management Pack Operations .......................................................................... 36
Objects the Management Pack Discovers .............................................................................. 36
Classes ................................................................................................................................... 38
How Health Rolls Up ............................................................................................................... 41
Viewing Information in the Operations Console ..................................................................... 42
Key Monitoring Scenarios ....................................................................................................... 43
Troubleshooting and Known Issues ........................................................................................... 46
Appendix: Reports ...................................................................................................................... 50
Appendix: Windows Server 2008/2012 Rules and Monitors Disabled by Default ..................... 54
System Center Management Pack for
Windows Server 2012 R2 and Earlier
Operating Systems
The System Center Management Pack for Windows Server Operating System consists of the
following management packs: Microsoft Windows Server Library, Microsoft Windows Server 2012
/ 2012 R2 Discovery, Microsoft Windows Server 2012 / 2012 R2 Monitoring, Windows
Server 2008 Discovery, Windows Server 2008 Monitoring, Microsoft Server 2008 R2 Best
Practice Analyzer Monitoring, Windows Server Cluster Shared Volume Monitoring, Windows
Server Operating System Reports, and Windows Server 2003. The Microsoft Windows Server
management packs monitor the performance, health, and availability of Windows Server 2003,
2008, 2008 R2, 2012 and 2012 R2 operating systems.
By detecting, alerting on, and automatically responding to critical events and performance
indicators, management packs reduce resolution times for issues and increase the overall
availability and performance of your Windows Server 2012 R2 and earlier operating systems,
thereby helping to reduce the total cost of ownership.
For information about Microsoft System Center Operations Manager, 2007, see Microsoft System
Center Operations Manager 2007 R2 in the TechNet Library.
For information about System Center 2012 - Operations Manager, see Microsoft System Center
2012 - Operations Manager in the TechNet Library.

Document Version
This guide is based on the 6.0.73167323.0 version of the Management Pack for Windows Server
Operating System.

Revision History
Release Date Changes

November, 2016 Added a section for the new version changes,


updated “Troubleshooting and Known Issues”
section, updatedand updated “Files in This
Management Pack” section..

July, 2016 Added a section for the new version changes,


updated “Troubleshooting and Known Issues”
section.

June, 2016 Added a section for the new version changes.

13
Release Date Changes

January, 2016 Added a section for the new version changes.

August, 2015 Added a section for the new version changes.

January, 2015 Added a section for the new version changes.

December, 2014 (2 updates) Added a section for the new version changes.

August, 2014 Added a section for the new version changes.

October, 2013 Added a section for the new version changes


and updated “Supported Configurations”
section.

June, 2013 Added a section for the new version changes.

April, 2013 Added a section for the new version changes.

September, 2012 Added a section for the new version changes.

May, 2012 Added a section for the new version changes.

October, 2011 Added a section for the new version changes.

September, 2011  Changed title from “Windows Server


Operating System Management Pack for
Operations Manager 2007” to “System
Center Management Pack for the
Windows Server Operating System”.
References to the “Windows Server
Operating System Management Pack” in
the guide have not been changed.
 Added a section for the new version
changes
 Added “Upgrading an Operating System:
How to Prevent Discovery Problems”
section.
 Added “Appendix: Windows Server 2008
Rules and Monitors Disabled by Default”
 Added note to the “Management Logical
and Physical Disks” topic to emphasize
that the values for both percentage free
space and MB free space must fall below
the respective thresholds for health state
to change.
 Added list of rules to “Appendix: Reports”.

March, 2010 Added a section for the new version changes

14
Release Date Changes

November, 2009 Guide update only – no changes to


management pack
 In “Changes in This Update”, changed
“Modified logical disk discovery to exclude
mount points, because numerous rules
use performance counters that are not
applicable to mount points.” to “Modified
logical disk discovery to exclude hidden
mount points, because numerous rules
use performance counters that are not
applicable to mount points.”
 Removed statement that agents must be
installed on all computers from “Before
You Begin” section.
 Fixed introductory paragraph in
“Management Total Processor
Performance” section.

September, 2009  Added a section for the new version


changes.
 Added information on the new “Logical
Disk Fragmentation Level” monitor to the
“Key Management Scenarios” section.
 Added “Management Software Installation
Failures” topic to the “Optional
Configuration” section.
 Added content to “Objects the Windows
Server Operating System Management
Pack Discovers” topic.
 Added update requirements to “Supported
Configurations”.
 Removed “Appendix: Monitors and
Overrides for Management Packs”.

October, 2008  Documented the changes for the October


release (version 6.0.6321.3) of this
management pack.
 Changed “June 2008” in the Revision
History table to “July 2008” to match the
actual release date of the previous
version, and added a section for the new
version changes.

June, 2008  Added multiple new topics

15
Release Date Changes
 Added changes for the July 2008 release
(version 6.0.6278.22) of this management
pack.

October, 2007 New topics in this release:


 Monitors and Overrides for Management
Packs

July, 2007 Updated topics in this release:


 Getting Started

March, 2007 Original release of this guide

16
Getting the Latest Management Pack and
Documentation
You can find the Management Pack for Windows Server Operating System on the Download
Center page (http://www.microsoft.com/en-us/download/details.aspx?id=9296).

Changes in version 6.0.7323.0

Changes in versionChanges in Version 6.0.7323.0 Formatted: Font: 14 pt

 Added Storport Miniport monitor for monitoring Event ID 153 in Windows Server 2003, 2008
and 2012 platforms.
 Fixed bugbug: Logical Disk MB Free Space and Percentage Free Space monitor issues:
Operator can set the threshold values for Error state even within Warning state default
thresholds. At that, the Error state will supersede the Warning state according to the set
values. Error threshold is independent of the Warning threshold.
 Fixed localization issue with rRoot Rreport folders in the Report Library.
 Windows Server Cluster Shared Volume Monitoring management pack is now supporting
Nano Server and Windows Server 2016. Please note that Nano Server monitoring is
supported by SCOM 2016 only.
 Fixed bug with duplicating Nano Server Cluster Disk and Nano Server Cluster Shared
Volumes health discoveries upon MP upgrade. See Troubleshooting and Known Issues
section for details.
 Fixed bug: Windows Server 2003 Computer discovery was causing repeated log events
(EventID: 10000) due to improper discovery of non-201603 Windows Server computers.
 Fixed bug: Windows Server 2008 Computer discovery was causing repeated log events
(EventID: 10000) due to improper discovery of non-201608 Windows Server computers.
 Fixed bug: Windows Server 2008 R2 Computer discovery was causing repeated log events
(EventID: 10000) due to improper discovery of non-2008 R2 Windows Server computers.
Fixed bug: Windows Server 2008 R2 Computer discovery was causing repeated log events
(EventID: 10000) due to improper discovery of non-201608 R2 Windows Server computers.
 Fixed bug: Windows Server 2012 Computer discovery was causing repeated log events
(EventID: 10000) due to improper discovery of non-20162 Windows Server computers.
 Fixed bug: Windows Server 2012 R2 Computer discovery was causing repeated log events
(EventID: 10000) due to improper discovery of non-20162 R2 Windows Server computers.
 Fixed bug: [Nano Server] Cluster Seed Name discovery was causing repeated log events
(EventID: 10000) due to improper discovery of non-Nano objects.

17
Changes in version 6.0.7316.0

Changes in versionChanges in Version 6.0.7316.0 Formatted: DSTOC1-2, Indent: Left: 0"

 Due to incompatibility issues in monitoring logic, several Cluster Shared Volumes MP bugs Formatted: Font: 14 pt, Not Highlight
remained in version 6.0.7310.0. These are now fixed in the current version (see the complete
list of bugs below). To provide compatibility with the previous MP versions, all monitoring
logic (structure of classes’ discovery) was reverted to the one present in version 6.0.7297.0.
o Fixed bug: disk free space monitoring issue on Quorum disks in failover clusters;
the monitor was displayed as healthy, but actually it did not work and no
performance data was collected.
o Fixed bug: logical disk discovery did not discover logical disk on non-clustered
server with Failover Cluster Feature enabled.
o Fixed bug: Clustered Shared Volumes were being discovered twice - as a
Clustered Shared Volume and as a logical disk; now they are discovered as
Clustered Shared Volumes only.
o Fixed bug (partially): mount points were being discovered twice for cluster disks
mounted to a folder - as a cluster disk and as a logical disk. See Troubleshooting
and Known Issues section for details.
o Fixed bug: Cluster Shared Volume objects were being discovered incorrectly
when they had more than one partition (applied to discovery and monitoring):
only one partition was discovered, while the monitoring data was discovered for
all partitions available. The key field is changed, and now partitions are
discovered correctly; see Troubleshooting and Known Issues section for details.
o Fixed bug: physical CPUs are now discovered on Windows Server 2008 R2
platforms; logical CPUs are no longer discovered, see Troubleshooting and
Known Issues section for details.
o Fixed bug: Windows Server 2008 Max Concurrent API Monitor did not work on
Windows Server 2008 platform. Now, it is supported on Windows Server
platforms starting from Windows Server 2008 R2.
o Fixed bug: when network resource name contained more than 15 symbols, the
last symbols of the name were cut off, which was resulting in cluster disks and
Cluster Shared Volume discovery issues.
 Cluster disk monitors alert messages: alert title might be disorienting and was corrected.

Changes in version 6.0.7310.0

Changes in versionChanges in Version 6.0.7310.0 Formatted: Font: 14 pt, Not Highlight

 Several bugs located in Cluster Shared Volumes MP were fixed (see below); error handling Formatted: DSTOC1-2, Indent: Left: 0"
migrated to common recommended scenario. Enabled Quorum monitoring via changing the
monitoring logic. The monitoring logic is splitting for Nano Server (with usage of PowerShell)
and all other operation systems.
o Fixed bug: disk free space monitoring issue on Quorum disks in failover clusters;
the monitor was displayed as healthy, but actually it did not work and no
performance data was collected.
o Fixed bug: logical disk discovery did not discover logical disk on non-clustered
server with Failover Cluster Feature enabled.

18
o Fixed bug: Clustered Shared Volumes were being discovered twice - as a
Clustered Shared Volume and as a logical disk; now they are discovered as
Clustered Shared Volumes only.
o Fixed bug (partially): mount points were being discovered twice for cluster disks
mounted to a folder - as a cluster disk and as a logical disk. See Troubleshooting
and Known Issues section for details.
o Fixed bug: Cluster Shared Volume objects were being discovered incorrectly
when they had more than one partition (applied to discovery and monitoring):
only one partition was discovered, while the monitoring data was discovered for
all partitions available. The key field is changed, and now partitions are
discovered correctly; see Troubleshooting and Known Issues section for details.
 Error handling was corrected. Logical disk correct discoveries on non-cluster server with
Failover Clustered Server Feature is installed.
 Created new overrides for Cluster Shared Volume MP, as long as the old ones did not work.
 Cluster disk monitors alert messages: alert title might be disorienting and was corrected.

Changes in versionChanges in Version 6.0.7303.0


 MP used to discover physical CPU, which performance monitor instance name property was
not correlated with Windows PerfMon object (expecting instance name in (socket, core)
format). That affected related rules and monitors. With this release, MP discovers logical
processors, rather than physical, and populates performance monitor instance name in
proper format
 Microsoft.Windows.Server.ClusterSharedVolumeMonitoring.mp and
Microsoft.Windows.Server.Library.mp scripts code migration to PowerShell in scope of
Windows Server 2016 Nano support (relevantly introduced in Windows Server 2016 MP
version 10.0.1.0).
 Updated
Microsoft.Windows.Server.ClusterSharedVolumeMonitoring.ClusterSharedVolume.Monitoring
.State monitor alert properties and description. The fix resolved property replacement failure
warning been generated on monitor alert firing.

Changes in versionChanges in Version 6.0.7297.0


 In 2008, 2012 platforms, the “Logical Disk Free Space (%) Low” monitor do not alert as
expected when free space is 0%. With this fix, this monitor will alert when free space is 0%
 In all platforms, logical disks are un-discovered if we configure them as Asymmetric storage
on Failover Cluster. With this fix, this issue will be resolved
 The Windows Server OS Management pack collects logical disk size is megabytes. During
discovery, this value used to be assigned to integer property. When logical disk size is
significantly large (for example, when disk is of several petabytes), in megabytes format it
goes out of boundaries of integer type. As a result, the workflow fails while trying to insert
discovery data. To support large logical disk another double properties was introduced, since
double type has much more wide values range. Old integer property with constant “-1” value
is preserved for upgrade compatibility and marked as DEPRECATED
 “Volume Mount Points on Dynamic Disks” are not discovered by Microsoft Windows Server
2012 Discovery MP. With this fix, this issue will be resolved
 MP has been modified to not discover System Reserved volumes on Windows Server 2012
to ensure it is consistent with the rest of the OS versions

19
Changes in versionChanges in Version 6.0.7296.0
 In 2003, 2008, 2008R2 platforms, the mount point discovery script was also discovering
logical disks as mount points, which appeared to many as duplicates. These mount points for
logical disks were removed to prevent confusion.
 In 2012, 2012R2 platforms, mount point discovery was causing rediscovery of logical disks
and this rediscovery resulted in rules being run again. This was fixed.
 In all platforms, duplicate performance rules were shown for mount points and logical disks.
This has been fixed.

Changes in versionChanges in Version 6.0.7294.0


 Fixed more performance collection workflows that were failing for mount points. Because of
this, workflows that depend on performance data did not work. Example: Low disk space alert
that depends on performance data.

Changes in versionChanges in Version 6.0.7292.0


 Mount point Names have been changed from GUIDs to a friendly drive letter name
 Fixed performance collection workflows that were failing for some mount points

Changes in versionChanges in Version 6.0.7230.0


 Fixed Microsoft.Windows.Server.LogicalDiskDiscovery.Module.Type.vbs script does not
discover logical disks with large disk size
 Fixed Microsoft.Windows.Server.MonitorClusterDisks.vbs causes the Operations Manager to
fail at starting a process
 Updated to support two configurable threshold values (waiters and timeouts) for triggering
alert ‘MAX concurrent API Reached
 Disable Logical disk fragmentation monitor by default
 Add Task launch PowerShell session on the remote machine for All Computers
 New Task added in Base OS Library MP and target to Windows Server Computer class, so
this will be available for all OS versions.
 Update Cluster Resource discovery to not discover VM's
 Adding new Unit monitor to check for service state of Windows Remote Management service
and also a task to start it.
 Add Monitor for Windows Remote Management Service ( WinRM )
 Fixing an error in a script with a missing alias in the MPElement expression.
 Adding Slot ID property value to the discovery of network card for Windows Server 2012 and
Windows Server 2012 R2

Changes in versionChanges in Version 6.0.7061.0


The October 2013 update (version 6.0.7061.0) of the Windows Server Operating System
Management Pack included the following changes:
 Fixed Windows Server 2012 R2 Beta Monitoring bugs for final release.

20
Changes in Version 6.0.7043.0s

Changes in VersionChanges in Version 6.0.7043.0


The June 2013 update (version 6.0.7043.0) of the Windows Server Operating System Beta
Management Pack included the following changes:
 Added support for Windows Server 2012 R2 monitoring.
 Added filter to discovery for Windows Server 2012 and Windows Server 2012 R2.
 Fixed MaxConcurrentAPI issues.
 Changed Cluster Discovery to only discover volumes and resource type “Physical Disk”.
 Added performance rules and reports for Windows Server 2012 R2 that target Windows
Server 2012 R2 Operating System.

Changes in Version 6.0.7026.0

Changes in VersionChanges in Version 6.0.7026.0


The April 2013 update (version 6.0.7026.0) of the Windows Server Operating System
Management Pack contains the following changes:
 Fixed a bug in Microsoft.Windows.Server.2008.Monitoring.mp where the performance
information for Processor was not getting collected.
 Made monitoring of Cluster Shared Volume consistent with monitoring of Logical Disks by
adding performance collection rules. (“Cluster Shared Volume - Free space / MB”,”Cluster
Shared Volume - Total size / MB”,”Cluster Shared Volume - Free space / %”,”Cluster Disk -
Total size / MB”,”Cluster Disk - Free space / MB”,”Cluster Disk - Free space / %”).
 Fixed bug in Microsoft.Windows.Server.ClusterSharedVolumeMonitoring.mp where the
Cluster disks running on Windows Server 2008 (non-R2) were not discovered.
 Fixed bug Cluster Disk Free Space Percent and Cluster Disk Free Space MB' monitors
generate alerts with bad descriptions when the volume label of a cluster disk is empty.
Added feature to raise event when NTLM requests time out and customers are unable to use
mailboxes, outlook stops responding, due to the low default value for Max Concurrent API registry
Key (HLM\SYSTEM\CurrentControlSet\Services\Netlogon\Parameters), which is a ceiling for the
maximum NTLM or Kerberos PAC password validations a server can take care of at a time. It
uses the “Netlogon” performance counter to check for the issue.

Changes in Version 6.0.6989.06.0.7026.0

Changes in VersionChanges in Version 6.0.6989.0


The September 2012 update (version 6.0.6989.0) of the Windows Server Operating System
Management Pack included the following changes:
 Introduced support for Windows Server 2012

21
 Added monitoring for NTFS events to check if they are corrupted or unavailable
 Disabled monitoring of Event 55 in Windows 2012 as this event can be raised even if there is
no corruption. Event 55 has been replaced with Event 98.
 Update rules and monitors for Counter Processor Information in the 2008 Management Pack
to fix the issue of renaming “Processor” to “Processor Information”.
 Updated Cluster disk monitoring to fix the warning 999 and the Script error generated when a
cluster disk is removed.

Changes in Version 6.0.6972.0

Changes in VersionChanges in Version 6.0.6972.0


Unless explicitly noted, these updates apply to all operating system versions supported by this
Management pack:
 Updated the Cluster shared volume disk monitors so that alert severity corresponds to the
monitor state.
 Fixed an issue where the performance by utilization report would fail to deploy with the
message “too many arguments specified”.
 Updated the knowledge for the available MB monitor to refer to the Available MB counter.
 Added discovery and monitoring of cluster disks for Windows Server 2008 and above
clusters.
 Added views for cluster disks.
 Aligned disk monitoring so that all disks (logical disks, Cluster Shared Volumes, cluster disks)
now have the same basic set of monitors.
 There are now separate monitors that measure available MB and %Free disk space for
any disk (logical Disk, Cluster Shared Volume, or cluster disk).

Note
These monitors are disabled by default for logical disks, so you will need to
enable them.
 Updated display strings for all disks to be consistent, regardless of the disk type.
 The monitors generate alerts when they are in an error stateError state. A warning
stateWarning state does not create an alert.
 The monitors have a roll-up monitor that also reflects disk state. This monitor does not
alert by default. If you want to alert on both warning and error stateError states, you can
have the unit monitors alert on warning stateWarning state and the roll-up monitor alert
on error stateError state.
 Fixed an issue where network adapter monitoring caused high CPU utilization on servers with
multiple NICs.
 Updated the Total CPU Utilization Percentage monitor to run every 5 minutes and alert if it is
three consecutive samples above the threshold.

22
 Updated the properties of the Operating System instances so that the path includes the
server name it applies to so that this name will show up in alerts.
 Disabled the network bandwidth utilization monitors for Windows Server 2003.
 Updated the Cluster Shared Volume monitoring scripts so they do not log informational
events.
 Quorum disks are now discovered by default.
 Mount point discovery is now disabled by default.

Notes
This version of the Management Pack consolidates disk monitoring for all types of disks
as mentioned above. However, for logical disks, the previous Logical Disk Free Space
monitor, which uses a combination of Available MB and %Free space, is still enabled. If
you prefer to use the new monitors (Disk Free Space (MB) Low Disk Free Space (%)
Low), you must disable the Logical Disk Free Space monitor before enabling the new
monitors.
The default thresholds for the Available MB monitor are not changed, the warning
threshold (which will not alert) is 500MB and the error threshold (which will alert) is
300MB. This will cause alerts to be generated for small disk volumes. Before enabling the
new monitors, it is recommended to create a group of these small disks (using the disk
size properties as criteria for the group), and overriding the threshold for available MB.

Changes in Version 6.0.6958.0

Changes in VersionChanges in Version 6.0.6958.0 Formatted: Heading 2,h2

The October 2011 release (version 6.0.6958.0) of the System Center Management Pack for the
Windows Server Operating System includes the following changes:
 Disabled BPA Rules by default
 Added appropriate SQL Stored Procedures credentials
 Updated Knowledge of Logical Disks
 Updated Overrides for Logical Disks

Note
The Microsoft.Windows.Server.Reports Management Pack will only import on systems
that use SQL Server 2008 as the Database and is not currently supported on SQL Server
2005.

Changes in Version 6.0.6957.0

Changes in VersionChanges in Version 6.0.6957.0 Formatted: Heading 2,h2

The September 2011 release (version 6.0.6957.0) of the System Center Management Pack for
the Windows Server Operating System includes the following changes:
23
 Optimized operating system performance collection rules.
 Added two new operating system-specific reports:
 Performance by System
 Performance by Utilization
 Added support for the Server Manager Best Practices Analyzer (BPA). The management
pack now collects BPA results from monitored servers and returns the BPA state to the
Operations Manager.
 Added support to discover and monitor Cluster Shared Volumes (CSV).
 Modified collection rules to include the latest service packs and hotfixes.
 Changed the threshold for the “Average Disk Seconds Per Read”, “Average Disk Seconds
Per Transfer”, and “Average Disk Seconds Per Write” monitors to 0.04.
 Added new monitors for “Disk $ Idle Time” and “Current Disk Queue Length”.
 Changed the monitor types for disk performance from Average Samples to Consecutive
Samples to reduce noise and improve collected data.
 “Logical Disk Availability Monitor” has been renamed to “File System Error or Corruption”.

Changes in Version 6.0.6794.0

Changes in VersionChanges in Version 6.0.6794.0


The March 2010 release (version 6.0.6794.0) of the Windows Server Operating System
Management Pack includes the following change:
 Updated the script used in the “Discover Windows 2008 Servers” discovery to prevent it from
failing completely on computers running Windows Server 2008 R2 when an attempt to query
the Win32_PowerPlan class fails.

Changes in Version 6.0.6667.0

Changes in VersionChanges in Version 6.0.6667.0


The September 2009 release (version 6.0.6667.0) of the Windows Server Operating System
Management Pack includes the following changes:

 Support for Windows Server 2008 R2, including new classes to represent Windows
Server 2008 R2 systems specifically.
 The intervals for some discoveries have been changed to reduce CPU usage. For details,
see Objects the System Center Management Pack for Windows Server Operating System
Discovers.
 Added Logical Disk Fragmentation Level monitors for Windows Server 2003 and Windows
Server 2008.
 Disabled the following rules and monitors for Windows Server 2008 because the events
needed are in Windows Server 2003 only.
24
 Duplicate computer name was detected
 Windows Activation State
 Disk Group Failed
 Disk Group Auto Import Failed
 Volume Not Started
 Run WMIAdap
 Fixed the summary details for the Performance History (Percent Processor Time) report to
indicate that the object type is Windows Server 2003 operating system rather than Windows
Server 2003 processor.
 Fixed the Performance History (Percent Interrupt Time) report to use a rule that targets
the operating system rather than the processor.
 Changed the data source for discoveries from System.Scheduler to
System.Discovery.Scheduler to avoid performance issues.
 Changed the Logical Disk Availability monitor to use a Run As profile with administrative
privileges to enable it to run in a low-privilege environment.
 Modified logical disk discovery to exclude hidden mount points, because numerous rules use
performance counters that are not applicable to mount points. (A hidden mount point is a
mount point with no drive letter or drive path.)
 Fixed an issue in which an alert could be generated for Windows Activation too early.
 Addressed an issue that was causing some discoveries to not show up correctly in the
authoring section of the console.
 Improved the product knowledge for the alert generated by the A Service is Misconfigured
rule.
 Fixed issue in which logical disk health check could have performance problems when run
against clustered servers.
 Fixed links to views in product knowledge articles.
 Added Active Alerts views for Windows Server 2003 and Windows Server 2008.
 Added retry logic to the "Probe Module: Is Feature Installed" module to avoid failures due to
periodic time-outs.
 Added a new integer property named "Size (MBytes) (Numeric)" to the Logical Disk class and
updated the existing property "Size (Bytes) (String)" to clarify that it is a string. The new
property can now be used in formulas and views as expected.

Changes in Version 6.0.6321.5

Changes in VersionChanges in Version 6.0.6321.5


The October 2008 release (version 6.0.6321.5) of the Windows Server Operating System
Management Pack includes the following changes:
 Various scripts were updated to prevent issues with locale specific number formatting.

25
Changes in Version 6.0.6278.22

Changes in VersionChanges in Version 6.0.6278.22


The July 2008 update (version 6.0.6278.22) of the Windows Server Operating System
Management Pack included the following changes:
 Introduced support for Windows Server 2008.
 Added version specific notations to the names of the performance collection rules to reduce
ambiguity, specifically when searching for rules by name.
 Added a new task to leverage the new “Admin” switch of the remote desktop connection tool.
More detail is provided in the “Troubleshooting” section.
 Updated the logical drive discoveries to omit mapped network drives.
 Addressed an issue with the Logical Disk Free Space to prevent it from looking as if the
thresholds were set incorrectly.
 The state of the configuration of a server now reflects the state of its operating system as
well.
 Fixed an issue with the Server Service Configuration Health monitor, which prevented it from
ever generating an alert.

Supported Configurations
The System Center Management Pack for Windows Server Operating System is designed to
monitor the following versions of the basic operating system:

 Windows Server 2012 R2


 Windows Server 2012
 Windows Server 2008 (including Windows Server 2008 R2)
 Windows Server 2003

Support for these operating systems is also subject to Microsoft’s overall support lifecycle
(http://go.microsoft.com/fwlink/?Linkid=26134).
All the management packs are supported on Operations Manager 2007 R2 and System Center
2012 and System Center 2012 R2 Operations Manager. For specific configurations regarding
patches, see the table below.

Operating system being monitored Operations Manager 2007 R2

Windows Server 2008 SP1 Install the updates for the operating system as
provided in the following Knowledge Base
articles:

26
 KB951327 (install on computers running the
Operations console)
 KB952664
 KB953290

Windows Server 2008 SP2 No updates required.

Windows Server 2008 R2 Refer to the support statement in Knowledge


Base article 974722
(http://go.microsoft.com/fwlink/?LinkId=161394).
Windows PowerShell 2.0 for Windows Server
2008 (http://www.microsoft.com/en-
us/download/details.aspx?id=9864 )

Getting Started
This section provides information about importing System Center Management Pack for Windows
Server Operating System files.

Before You Import the Management Pack


Before you import the System Center Management Pack for Windows Server Operating System,
know the following:
 The Management Pack for Windows Server Operating System provides the fundamental
monitoring basics for monitoring computers running the Microsoft Windows operating system
and Windows-based applications. You should import the Management Pack for Windows
Server Operating System before using any other management packs such as Microsoft SQL
Server, Active Directory Domain Services (AD DS), and Internet Information Services (IIS).
 This management pack includes newer versions of the Windows Server Library and the
Windows Server 2012 R2, Windows Server 2008 R2, Windows Server 2008, and Windows
Server 2003 management packs. Importing these management packs will overwrite any
previous versions of those management packs.

Files in This Management Pack


To monitor a Windows Server operating system by using Operations Manager 2007 R2 or
System Center 2012 - Operations Manager or System Center 2012 R2 Operations Manager, you
must first download the System Center Management Pack for Windows Server Operating System
from the Management Pack Catalog, located at http://go.microsoft.com/fwlink/?LinkId=82105.
The Management Pack for Windows Server Operating System includes the following files:

27
File Description Version Formatted Table

Microsoft.Windows.Server.Library.mp Displayed as “Windows Server 10.0.8.0


Operating System Library,” this
management pack is the library
management pack that defines
all of the features and
components that are common to
all versions of the Windows
Server operating systems. This
management pack contains no
monitoring configuration and is
a prerequisite for all other
Windows Server operating
system management packs.
Therefore, this management
pack must be imported at the
same time or prior to the
version-specific management
packs.

Microsoft.Windows.Server.2012.R2.Discove Displayed as “Windows Server 6.0.7323.0


ry.mp 2012 R2 Operating System
(Discovery),” this management
pack discovers Windows Server
2012 R2 version specific
classes. This management pack
is a prerequisite for the
Windows Server 2012 R2
management pack and is
required by other management
packs that focus their monitoring
on systems running Windows
Server 2012 R2 specifically.

Microsoft.Windows.Server.2012.R2.Monitori Displayed as “Windows Server 6.0.7323.0


ng.mp 2012 R2 Operating System
(Monitoring),” this management
pack defines the rules, monitors,
views, tasks, and reports that
are used for monitoring the
Windows Server 2012 R2
operating system.

28
File Description Version Formatted Table

Microsoft.Windows.Server.2012.Discovery. Displayed as “Windows Server 6.0.7323.0


mp 2012 Operating System
(Discovery),” this management
pack discovers Windows Server
2012 version specific classes.
This management pack is a
prerequisite for the Windows
Server 2012 monitoring
management pack and is
required by other management
packs that focus their monitoring
on systems running Windows
Server 2012 specifically.

Microsoft.Windows.Server.2012.Monitoring. Displayed as “Windows Server 6.0.7323.0


mp 2012 Operating System
(Monitoring),” this management
pack defines the rules, monitors,
views, tasks, and reports that
are used for monitoring the
Windows Server 2012 operating
system.

Microsoft.Windows.Server.2008.Discovery. Displayed as “Windows 6.0.7323.0


mp Server 2008 Operating System
(Discovery),” this management
pack discovers Windows
Server 2008. It contains the
version-specific classes used for
monitoring and provides the
means by which instances of
those classes will be
discovered. This management
pack is a prerequisite for the
Windows Server 2008
monitoring management pack
and is required by other
management packs that focus
their monitoring on systems
running Windows Server 2008
specifically.

29
File Description Version Formatted Table

Microsoft.Windows.Server.2008.Monitoring. Displayed as “Windows 6.0.7323.0


mp Server 2008 Operating System
(Monitoring),” this management
pack defines the rules, monitors,
views, tasks, and reports that
are used for monitoring the
Windows Server 2008 operating
system.

Microsoft.Windows.Server.2008.R2.Monitori Displayed as “Windows 6.0.7323.0


ng.BPA.mp Server 2008 R2 Best Practice
Analyzer Monitoring,” this
management pack defines the
rules, monitors, views, tasks,
and reports that are used for
monitoring the Best Practice
Analyzer on Windows
Server 2008 operating systems.

Microsoft.Windows.Server.Reports.mp Displayed as “Windows Server 10.0.8.0


Operating System Reports,” this
management pack defines
reports on Windows
Server operating systems.

Microsoft.Windows.Server.ClusterSharedVo Displayed as “Windows Server 10.0.8.0


lumeMonitoring.mp Cluster Shared Volume
Monitoring,” this management
pack defines the rules, monitors,
views, tasks, and reports that
are used for monitoring Cluster
Shared Volumes on Windows
Server 2008 (2008 R2), and
Windows Server 2012 (2012
R2), Windows Server 2016, and
Nano Server operating systems.
operating systems.

Microsoft.Windows.Server.2003.mp Displayed as “Windows 6.0.7323.0


Server 2003 Operating System,”
this management pack provides
both discovery and monitoring

30
File Description Version Formatted Table

for the Windows Server 2003


operating system

 Microsoft.Windows.Server.Library.mp: Displayed as “Windows Server Operating System


Library,” this management pack is the library management pack that defines all of the
features and components that are common to all versions of the Windows Server operating
systems. This management pack contains no monitoring configuration and is a prerequisite
for all other Windows Server operating system management packs. Therefore, this
management pack must be imported at the same time or prior to the version-specific
management packs.
 Microsoft.Windows.Server.2012.R2.Discovery.mp: Displayed as “Windows Server 2012
R2 Operating System (Discovery),” this management pack discovers Windows Server 2012
R2 version specific classes. This management pack is a prerequisite for the Windows Server
2012 R2 management pack and is required by other management packs that focus their
monitoring on systems running Windows Server 2012 R2 specifically.
 Microsoft.Windows.Server.2012.R2.Monitoring.mp: Displayed as “Windows Server 2012
R2 Operating System (Monitoring),” this management pack defines the rules, monitors,
views, tasks, and reports that are used for monitoring the Windows Server 2012 R2 operating
system.
 Microsoft.Windows.Server.2012.Discovery.mp: Displayed as “Windows Server 2012
Operating System (Discovery),” this management pack discovers Windows Server 2012
version specific classes. This management pack is a prerequisite for the Windows Server
2012 monitoring management pack and is required by other management packs that focus
their monitoring on systems running Windows Server 2012 specifically.
 Microsoft.Windows.Server.2012.Monitoring.mp: Displayed as “Windows Server 2012
Operating System (Monitoring),” this management pack defines the rules, monitors, views,
tasks, and reports that are used for monitoring the Windows Server 2012 operating system.
 Microsoft.Windows.Server.2008.Discovery.mp: Displayed as “Windows Server 2008
Operating System (Discovery),” this management pack discovers Windows Server 2008. It
contains the version-specific classes used for monitoring and provides the means by which
instances of those classes will be discovered. This management pack is a prerequisite for the
Windows Server 2008 monitoring management pack and is required by other management
packs that focus their monitoring on systems running Windows Server 2008 specifically.
 Microsoft.Windows.Server.2008.Monitoring.mp: Displayed as “Windows Server 2008
Operating System (Monitoring),” this management pack defines the rules, monitors, views,
tasks, and reports that are used for monitoring the Windows Server 2008 operating system.
 Microsoft.Windows.Server.2008.R2.Monitoring.BPA.mp: Displayed as “Windows
Server 2008 R2 Best Practice Analyzer Monitoring,” this management pack defines the rules,
monitors, views, tasks, and reports that are used for monitoring the Best Practice Analyzer on
Windows Server 2008 operating systems.

31
 Microsoft.Windows.Server.Reports.mp: Displayed as “Windows Server Operating System
Reports,” this management pack defines reports on Windows Server operating systems.

Note
This management pack will only import on systems that use SQL Server 2008 as the
database and is not currently supported on SQL Server 2005.
 Microsoft.Windows.Server.ClusterSharedVolumeMonitoring.mp: Displayed as “Windows
Server Cluster Shared Volume Monitoring,” this management pack defines the rules, monitors,
views, tasks, and reports that are used for monitoring Cluster Shared Volumes on Windows
Server 2008 (2008 R2) and Windows Server 2012 (2012 R2) operating systems.
 Microsoft.Windows.Server.2003.mp: Displayed as “Windows Server 2003 Operating
System,” this management pack provides both discovery and monitoring for the Windows
Server 2003 operating system.

Recommended Additional Management Packs


You should import the System Center Management Pack for Windows Server Operating System
before using any other management packs such as Microsoft SQL Server, Active Directory
Domain Services (AD DS), and Internet Information Services (IIS).

Other Requirements
The Windows Server 2003 management packs rely on the RTM (Release to Manufacturing)
version of Operations Manager 2007, but the Windows Server 2008 Management Pack requires
Operations Manager 2007 Service Pack 1 (SP1) because the agent must be SP1 to run on a
server running Windows Server 2008.
The Windows Server Library and the Windows Server 2012 management packs rely on both
RTM of System Center 2012 Operations Manager and Operations Manager 2007 R2 with the
latest updates installed.

How to Import the Management Pack


For instructions about importing a management pack, see How to Import a Management Pack
(http://go.microsoft.com/fwlink/?LinkID=98348).
The System Center Management Pack for Windows Server Operating System files must be
imported together.

Create a New Management Pack for Customizations


Most vendor management packs are sealed so that you cannot change any of the original
settings in the management pack file. However, you can create customizations, such as overrides
or new monitoring objects, and save them to a different management pack. By default, the
Operations Manager saves all customizations to the default management pack. As a best
practice, you should instead create a separate management pack for each sealed management
pack you want to customize.

32
Creating a new management pack for storing overrides has the following advantages:
 It simplifies the process of exporting customizations that were created in your test and pre-
production environments to your production environment. For example, instead of exporting a
default management pack that contains customizations from multiple management packs,
you can export just the management pack that contains customizations of a single
management pack.
 It allows you to delete the original management pack without first needing to delete the
default management pack. A management pack that contains customizations is dependent
on the original management pack. This dependency requires you to delete the management
pack with customizations before you can delete the original management pack. If all of your
customizations are saved to the default management pack, you must delete the default
management pack before you can delete an original management pack.
 It is easier to track and update customizations to individual management packs.
For more information about sealed and unsealed management packs, see Management Pack
Formats (http://go.microsoft.com/fwlink/?LinkId=108355). For more information about
management pack customizations and the default management pack, see About Management
Packs (http://go.microsoft.com/fwlink/?LinkId=108356).

Optional Configuration
This section contains information about optional configuration changes you can make to the
management pack features; for example, you can change the thresholds for monitoring physical
and logical disk partitions, processors, and memory. It also contains step-by-step instructions for
enabling a number of object discoveries.

Monitoring Physical Disks and Disk Partitions


By default, Windows Server operating system management packs do not discover physical disk
partitions, only logical disk partitions. If you want to monitor physical disk drives, you can do so by
enabling the Object Discoveries feature for the Windows Server 2008, Windows Server 2003
physical disk objects. After the object discovery has been enabled, physical disks will be
discovered within 24 hours, after which they will become monitored. The following procedure for
enabling Object Discoveries for Windows Server 2008 is for use with the Windows Server 2008
Management Pack.

Note
You can use these steps for the Windows Server 2003 management packs by
substituting Windows Server 2003 in place of Windows Server 2008. The same applies
for Windows Server 2012.

To enable Object Discoveries for Windows Server 2008 physical disk


1. Log on to the computer with an account that is a member of the Operations Manager
Administrators role for the Operations Manager management group.

33
2. In the Operations Console, click the Authoring button.

Note
When you run the Operations Console on a computer that is not a management
server, the Connect To Server dialog box is displayed. In the Server name box,
type the name of the Operations Manager management server that you want the
Operations Console to connect to.
3. In the Administration pane, expand Authoring, expand Management Pack Objects, and
then click Object Discoveries.
4. On the Operations Manager toolbar, click Scope.
5. In the Scope Management Pack Objects by target(s) dialog box, click Clear All.
6. In the Look for box, type Windows Server 2008 Physical Disk, select the Windows
Server 2008 Physical Disk check box, and then click OK.
7. In the Object Discoveries pane, expand Discovered Type: Windows Server 2008
Physical Disk.
8. Right-click Discover Windows Physical Disks, point to Overrides, point to Override
the Object Discovery, and click For a specific object of type: Windows Server 2008
Operating System.

Note
By selecting For a specific object of type: Windows Server 2008 Operating
System, you decide which objects are affected by this change. If you select For
all objects of type: Windows Server 2008 Operating System, every object of
this type will be affected by this change.
9. In the Select Object dialog box, click the object on which you want to monitor the
physical disk, and then click OK.
10. In the Override Properties dialog box, locate the row with the Parameter Name of
Enabled, click Override, click the Override Setting menu, click True, and then click OK.

Monitoring Logical and Physical Disks

Objects Monitor name

Windows Server 2008 Logical Disk Logical Disk Free Space

Windows Server 2008 Logical Disk Disk Free Space (MB) Low

Windows Server 2008 Logical Disk Disk Free Space (%) Low

Windows Server 2008 Logical Disk Average Disk Seconds Per Transfer

Windows Server 2008 Logical Disk Average Disk Seconds Per Read

34
Objects Monitor name

Windows Server 2008 Logical Disk Average Disk Seconds Per Write

Windows Server 2008 Logical Disk Logical Disk Percent Idle Time

Windows Server 2008 Logical Disk Current Disk Queue Length (Logical Disk)

Windows Server 2008 Physical Disk Average Disk Seconds Per Transfer

Windows Server 2008 Physical Disk Average Disk Seconds Per Read

Windows Server 2008 Physical Disk Average Disk Seconds Per Write

Windows Server 2012 Logical Disk Current Disk Queue Length (Logical Disk)

Windows Server 2012 Logical Disk File system error or corruption

Windows Server 2012 Logical Disk Average Logical Disk Seconds Per Transfer

Windows Server 2012 Logical Disk Logical Disk Free Space

Windows Server 2012 Logical Disk Logical Disk Fragmentation Level

Windows Server 2012 Logical Disk Logical Disk Percent Idle Time (Disabled by
Default)

Windows Server 2012 Logical Disk Average Disk Seconds Per Read (Logical
Disk) (Disabled by Default)

Windows Server 2012 Logical Disk Average Disk Seconds Per Write (Logical
Disk) (Disabled by Default)

Windows Server 2012 Logical Disk Windows Server 2012 Logical Disk Free
Space (MB) Low (Disabled by Default)

Windows Server 2012 Logical Disk Windows Server 2012 Logical Disk Free
Space (%) Low (Disabled by Default)

Windows Server 2012 Physical Disk Current Disk Queue Length (Physical Disk)

Windows Server 2012 Physical Disk Average Physical Disk Seconds Per Transfer

Windows Server 2012 Physical Disk Physical Disk Percent Idle Time (Disabled by
Default)

Windows Server 2012 Physical Disk Average Physical Disk Seconds Per Read
(Disabled by Default)

Windows Server 2012 Physical Disk Average Physical Disk Seconds Per Write
(Physical Disk) (Disabled by Default)

Notes

35
The same monitors and default settings are defined in the Windows Server 2003
management packs.
You can choose whether you want Logical Disk Free Space measured by a single
monitor, or by separate monitors. It is not recommended to leave all three monitors
enabled.
Evaluate the default settings for the following parameters and compare them against your
business needs. If your monitoring strategy could benefit from a change in these values, use
overrides to make the necessary changes. For more information about overrides, see the
"Overrides in the Operations Manager" topic in the Operations Manager Help

Monitoring Logical Disk Free Space using the Logical Disk Free Space
monitor
The default health state thresholds for the Logical Disk Free Space monitor are different for
system and non-system logical disk volumes. Error and Warning health states are based on both
percentage of free space and on an absolute value, designated in megabytes (MB), of free
space, as shown in the following sections.

System Partition

Health state Percentage free space MB free space

Error 5% 300 MB

Warning 10% 500 MB

Important
For health state to change to Error or Warning, the values for both percentage free space
and MB free space must drop below the corresponding threshold.

Non-system Partition

Health state Percent free space MB free space

Error 5% 1,000 MB

Warning 10% 2,000 MB

Important
For health state to change to Error or Warning, the values for both percentage free space
and MB free space must drop below the corresponding threshold.
By designing this monitor to evaluate both percentage free and MB free, the monitor works
equally well for disks regardless of their storage capacity. This monitor does not alert on warning
stateWarning state, only on error stateError state.

36
Monitoring Logical Disk Free Space using the Disk Free Space (%) Low and
Disk Free Space (MB) Low monitors
The thresholds used in these monitors are the same as the ones used for the Disk Free Space
Monitor. However, you can set the threshold values for Error state even within Warning state
default thresholds. At that, the Error state will supersede the Warning state according to the set
values.
One reason for using these monitors is for the case when you want to receive alerts regarding
available MB and % free space separately. Therefore, you should disable the Logical Disk Free
Space monitor.
These monitors do not alert on wWarning state, only on eError state by default. Use the override
to enable alerts on wWarning state.The thresholds used in these monitors are exactly the same
as the ones used for the Disk Free Space Monitor.
One reason for using these monitors is when you want to alert separately on available MB and
%free space. You should then disable the Logical Disk Free Space monitor.
These monitors do not alert on a warning state, only on error state.

Monitoring Logical and Physical Disk Performance


The following monitors can be used to assess disk performance. By default, Average Disk
Seconds Per Transfer is enabled. Average Disk Seconds Per Read and Average Disk Seconds
Per Write are not enabled by default. For more information about enabling these two monitors,
see the "How to Override a Monitor" topic in the Operations Manager Help.

Average Disk Seconds Per Transfer


Average Disk Seconds Per Transfer monitors the time, in seconds, of the disk transfer. The
default threshold value is .04. This monitor collects fifteen samples to compute the threshold. The
threshold is met when the value of all fifteen consecutive samples is greater than .04. The health
state is considered Healthy when it is below the threshold value and Critical when it is above the
threshold. We recommend leaving the threshold at its default value of .04 seconds for an average
disk transfer, which is considered acceptable performance.

Average Disk Seconds Per Read and Write


Average Disk Seconds Per Read is the average time, in seconds, to read data from the disk.
Average Disk Seconds Per Write is the average time, in seconds, to write data to the disk. The
threshold for both these monitors is .04 seconds and a sample is taken every minute. These
monitors collect fifteen samples to compute the threshold. The threshold is met when the values
of fifteen consecutive samples are greater than .04.

Management Processors (Windows Server 2003/2008/2012)


Windows Server 2012, Windows Server 2008, and Windows Server 2003 management packs
can monitor individual instances of processors or all instances together. By default, the health of
the processors is monitored as a total of all instances. If you are interested in monitoring

37
individual processor instances, you can do so by enabling the Object Discoveries for Windows
Server 2008 Processor or Object Discoveries for Windows Server 2003 Processor objects. After
Object Discoveries has been enabled, the processors will be discovered within 24 hours after
which they will become monitored and performance data will be collected. The following is a
procedure for enabling Object Discoveries for processors running Windows Server 2008 or
Windows Server 2003 for use with the Windows Server 2008 and Windows Server 2003
management packs.

Note
You can use these steps for the Windows Server 2003 management pack by substituting
Windows Server 2003 in place of Windows Server 2008.

To enable Object Discoveries for Windows Server 2008 Processor


1. Log on to the computer with an account that is a member of the Operations Manager
Administrators role for the Operations Manager management group.
2. In the Operations console, click the Authoring button.
3. In the Administration pane, expand Authoring, expand Management Pack Objects, and
then click Object Discoveries.
4. In the Operations Manager toolbar, click Scope.
5. On the Scope Management Pack Objects by target(s) dialog box, click Clear All.
6. In the Look for box, type Windows Server 2008 Processor, select the Windows
Server 2008 Processor check box, and then click OK.
7. In the Object Discoveries pane, expand Discovered Type: Windows Server 2008
Processor.
8. Right-click Discover Windows CPUs, point to Overrides, point to Override the Object
Discovery, and click For a specific object of type: Windows Server 2008 Operating
System.

Note
By selecting For a specific object of type: Windows Server 2008 Operating
System, you decide which objects are affected by this change. If you select For
all objects of type: Windows Server 2008 Operating System, every object will
be affected by this change.
9. In the Select Object dialog box, click the computer on which you want to monitor the
individual processors, and then click OK.
10. In the Override Properties dialog box, locate the row with the Parameter Name of
Enabled, click Override, click the Override Setting menu, click True, and then click OK.
After you have enabled an override for the processor, rules, and monitors for the targets,
Windows Server 2008 Processor or Windows Server 2003 Processor will start to work on the
CPUs.

38
Monitoring Total Processor Performance
Many rules, tasks, and monitors in the management pack are used for monitoring processor
performance. We recommend that you at least monitor the items listed in the following table.

Object Monitor/rule name

Windows Server 2008 Operating System Total CPU Utilization Percentage


(enabled by default)

Windows Server 2008 Operating System Total Processor % Interrupt Time


(disabled by default)

Windows Server 2008 Operating System Processor % Processor Time Total


(enabled by default)

Windows Server 2008 Operating System Total Processor % DPC Time


(disabled by default)

Windows Server 2012 Operating System Free System Page Table Entries

Windows Server 2012 Operating System Memory Pages Per Second

Windows Server 2012 Operating System Computer Browser Service Health

Windows Server 2012 Operating System DHCP Client Service Health

Windows Server 2012 Operating System DNS Client Service Health

Windows Server 2012 Operating System Windows Event Log Service Health

Windows Server 2012 Operating System Available Megabytes of Memory

Windows Server 2012 Operating System Plug and Play Service Health

Windows Server 2012 Operating System RCP Service Health

Windows Server 2012 Operating System Server Service Configuration Health

Windows Server 2012 Operating System Server Service Health

Windows Server 2012 Operating System TCP/IP NetBIOS Service Health

Windows Server 2012 Operating System Total CPU Utilization Percentage

Windows Server 2012 Operating System Workstation Service Health

Windows Server 2012 Operating System Windows Server 2012 Operating System BPA
Monitor

Windows Server 2012 Operating System Percentage of Committed Memory in Use


(Disabled by Default)

39
Object Monitor/rule name

Windows Server 2012 Operating System Total DPC Time Percentage (Disabled by
Default)

Windows Server 2012 Operating System Total Percentage Interrupt Time (Disabled by
Default)

Note
The same parameters are available in the Windows Server 2003 management packs.
Evaluate the default settings for the following parameters and compare them against your
business needs. If your management strategy could benefit from a change in these values, use
overrides to make the necessary changes. For more information about overrides, see the
"Overrides in the Operations Manager" topic in the Operations Manager Help

Total CPU Utilization Percentage (Monitor)


CPU utilization is the percentage of elapsed time that the processor spends to run a non-idle
thread. It is calculated by measuring the duration of the idle thread that is active in the sample
interval and subtracting that time from interval duration. CPU utilization is the primary indicator of
processor activity, and this monitor displays the average percentage of busy time observed
during the sample interval.
CPU queue length is the current length of the system work queue for this CPU.
By default, the threshold for this monitor is a CPU utilization of 95 percent along with a CPU
queue length greater than 15 measured once every 2 minutes using five samples to compute the
threshold.

Total Processor % Interrupt Time (Collection Rule)


This rule collects the Total Instance of the % Interrupt Time performance counter. By default, a
sample is taken every 5 minutes. % Interrupt Time monitors the overall average processor
utilization that occurred in Interrupt mode. Only interrupt service routines (ISRs), which are device
driver functions run in Interrupt mode. Excessive % Interrupt Time can identify that a device is
malfunctioning and serves as a secondary indicator that a device might be contributing to a
processor bottleneck.

Processor % Processor Time Total (Collection Rule)


This rule collects the Total Instance of the % Processor Time performance counter. By default, a
sample is taken every 5 minutes. % Processor Time is the percentage of time when the
processor is not running the idle thread and it is assumed that the processor is busy on behalf of
real work. % Processor Time is the primary indicator of a processor bottleneck. You should be
concerned of sustained periods of % Processor Time over 80 to 90 percent.

40
Total Processor % DPC Time (Collection Rule)
This rule collects the Total Instance of the % DPC Time performance counter. By default, a
sample is taken every 5 minutes. % DPC Time monitors the percentage of time that the
processor spent in routines known as deferred procedures calls, which are device driver
scheduled routes, which are called from ISRs. Excessive %DPC Time might be an indication of a
hardware or device driver problem.

Monitoring Individual Processor Performance


The following monitors and rules are enabled when you enable Object Discoveries for
processors.

Object Monitor/rule name

Windows Server 2008 Processor Processor % Interrupt Time

Windows Server 2008 Processor Processor % Processor Time

Windows Server 2008 Processor Processor % DPC Time

Windows Server 2008 Processor CPU Percentage Utilization

Windows Server 2012 Processor CPU Percentage Utilization

Windows Server 2012 Processor CPU DPC Time Percentage (Disabled by


Default)

Windows Server 2012 Processor CPU Percentage Interrupt Time (Disabled by


Default)

Note
The same parameters are available in the Windows Server 2003 management pack.

Processor % Interrupt Time (Collection Rule)


This rule collects the Processor of the % Interrupt Time performance counter. By default, a
sample is taken every 5 minutes. % Interrupt Time monitors the overall average processor
utilization that occurred in Interrupt mode. Only interrupt service routines (ISRs), which are device
driver functions run in Interrupt mode. Excessive % Interrupt Time can identify that a device is
malfunctioning and serves as a secondary indicator that a device might be contributing to a
processor bottleneck.

Processor % Processor Time (Collection Rule)


This rule collects the Processor of the % Processor Time performance counter. By default, a
sample is taken every 5 minutes. % Processor Time is the percentage of time when the
processor is not running the idle thread and it is assumed that the processor is busy on behalf of
real work. % Processor Time is the primary indicator of a processor bottleneck. You should be
concerned of sustained periods of % Processor Time over 80 to 90 percent.
41
Processor % DPC Time (Collection Rule)
This rule collects the Processor of the % DPC Time performance counter. By default, a sample is
taken every 5 minutes. % DPC Time monitors the percentage of time that the processor spent in
routines known as deferred procedures calls, which are device driver scheduled routes, which are
called from ISRs. Excessive %DPC Time might be an indication of a hardware or device driver
problem.

CPU Utilization Percentage (Monitor)


CPU utilization is the percentage of elapsed time that the processor spends to run a non-idle
thread. It is calculated by measuring the duration of the idle thread that is active in the sample
interval and subtracting that time from interval duration. CPU utilization is the primary indicator of
processor activity, and this monitor displays the average percentage of busy time observed
during the sample interval.
CPU queue length is the current length of the server work queue for this CPU.
By default, the threshold for this monitor is CPU utilization of 95 percent measured once every 2
minutes using 5 samples to compute the threshold.

Monitoring Network Adapter


The performance counters measured from network interfaces are key indicators of network
issues.

Windows Server 2012 Network Adapter Percent Bandwidth Used Total

Windows Server 2012 Network Adapter Percent Bandwidth Used Read (Disabled by
Default)

Windows Server 2012 Network Adapter Percent Bandwidth Used Write (Disabled by
Default)

Windows Server 2012 Network Adapter Network Adapter Connection Health (Disabled
by Default)

Monitoring Memory Utilization


Sufficient memory is essential for efficient operation of a computer. We recommend that you
consider using the following monitor.

Class Monitor name

Windows Server 2008 Operating System Available Megabytes of Memory

Windows Server 2003 Operating System Available Megabytes of Memory

42
Available Megabytes of Memory
Available Megabytes of Memory is the amount of physical memory, in megabytes, immediately
available for allocation to a process or for system use. It is equal to the sum of memory assigned
to the standby (cached), free, and zero page lists. For more information about the memory
manager, see MSDN, or the System Performance and Troubleshooting Guide chapter in the
Windows Server 2008 Resource Kit or the Windows Server 2003 Resource Kit.
The default threshold is 2.5MB, a sample is taken every 2 minutes, and three samples are taken
to compute the threshold. This monitor is considered Healthy when available memory is above
the threshold and Critical when it is below the threshold.

Probe Module: IsFeatureInstalled


The Microsoft.Windows.Server.IsFeatureInstalled.Probe checks whether a specified feature is
installed on a computer running the Windows Server 2008 or later server operating system. This
module can be used by developers who need to discover features installed.

Module

ID Microsoft.Windows.Server.IsFeatureInstalled.Probe

Type ProbeActionModuleType

MP Microsoft.Windows.Server.Library

Run As System.PrivilegedManagementAccount

Accessibility Public

Input (Configuration)

Name Type Description Overridable

TimeoutSeconds int Timeout (seconds) No

TargetComputerName string Target computer name No

ServerFeature string Server component ID or name. No


The possible values of the ServerFeature
property correspond to values of the ID or
Name property of the WMI class
Win32_ServerFeature
(http://go.microsoft.com/fwlink/?LinkId=119210).
If ServerFeature is a valid integer, then the

43
Name Type Description Overridable

module will try to search for a particular


feature/role by ID first, and then by Name.

Important
Win32_ServerFeature::Name does
not correspond to a description field
provided in documentation for
Win32_ServerFeature::ID. One way to
determine the actual name is to run
servermanagercmd.exe -q and find the
name in the output. There is also a risk
that Win32_ServerFeature::Name is
subject to change without any notice in
future operating system versions.

Example Code
The following discovery and data source module type discovers Fax Server (ID = 5) on Windows
Server 2008:
<DataSourceModuleType ID="Windows.Fax.Server.Discovery.DataSource"
RunAs="System!System.PrivilegedMonitoringAccount" Accessibility="Internal">

<Configuration>

<xsd:element minOccurs="1" name="IntervalSeconds" type="xsd:unsignedInt" />

<xsd:element minOccurs="1" name="TimeoutSeconds" type="xsd:unsignedInt" />

</Configuration>

<OverrideableParameters>

<OverrideableParameter ID="IntervalSeconds" Selector="$Config/IntervalSeconds$"


ParameterType="int" />

<OverrideableParameter ID="TimeoutSeconds" Selector="$Config/TimeoutSeconds$"


ParameterType="int" />

</OverrideableParameters>

<ModuleImplementation Isolation="Any">

<Composite>

<MemberModules>

<DataSource ID="Scheduler" TypeID="System!System.Discovery.Scheduler">

<Scheduler>

<SimpleReccuringSchedule>

<Interval Unit="Seconds">$Config/IntervalSeconds$</Interval>

44
</SimpleReccuringSchedule>

<ExcludeDates />

</Scheduler>

</DataSource>

<ProbeAction ID="Probe"
TypeID="WindowsServer!Microsoft.Windows.Server.IsFeatureInstalled.Probe">

<TimeoutSeconds>$Config/TimeoutSeconds$</TimeoutSeconds>

<TargetComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"] /Netw
orkName$</TargetComputerName>

<!--It is possible to pass the feature/role name instead of its ID-->

<ServerFeature>5</ServerFeature><!--"Fax Server"-->

<!--<ServerFeature>Fax Server</ServerFeature>-->

</ProbeAction>

<ConditionDetection ID="Mapper"
TypeID="System!System.Discovery.ClassSnapshotDataMapper">

<ClassId>$MPElement[Name="Windows.Fax.Server"]$</ClassId>

<InstanceSettings>

<Settings>

<Setting>

<Name>$MPElement[Name="Windows!Microsoft.Windows.Computer"]/PrincipalName$</Name>

<Value>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/PrincipalName$</V
alue>

</Setting>

<Setting>

<Name>$MPElement[Name="System!System.Entity"]/DisplayName$</Name>

<Value>Fax Server</Value>

</Setting>

</Settings>

</InstanceSettings>

</ConditionDetection>

</MemberModules>

<Composition>

<Node ID="Mapper">

<Node ID="Probe">

45
<Node ID="Scheduler" />

</Node>

</Node>

</Composition>

</Composite>

</ModuleImplementation>

<OutputType>System!System.Discovery.Data</OutputType>

</DataSourceModuleType>

<Discovery ID="Windows.Fax.Server.Discovery" Enabled="true"


Target="Server2008!Microsoft.Windows.Server.2008.OperatingSystem" ConfirmDelivery="true"
Remotable="true" Priority="Normal">

<Category>Custom</Category>

<DiscoveryTypes>

<DiscoveryClass TypeID="Windows.Fax.Server" />

</DiscoveryTypes>

<DataSource ID="DS" TypeID="Windows.Fax.Server.Discovery.DataSource">

<IntervalSeconds>60</IntervalSeconds>

<TimeoutSeconds>360</TimeoutSeconds>

</DataSource>

</Discovery>

Related Links
 ServerManagerCmd.exe tool for installing/removing server roles/features:
http://go.microsoft.com/fwlink/?LinkId=119209
 Windows Management Instrumentation (WMI) Win32_ServerFeature class
http://go.microsoft.com/fwlink/?LinkId=119210

Monitoring Software Installation Failures


The rule "A Software Update Installation Failed" is disabled for Windows Server 2003 and
Windows Server 2008. You can enable this rule for Windows Server 2003 and Windows
Server 2008 by using overrides.

Security Considerations
This section provides information about using a low-privilege account with the System Center
Management pack for Windows Server Operating System. It also includes information about the
computer groups that are added when this management pack is installed.

46
Low-Privilege Environments
The Windows Operating System Management Pack uses the agent action account to perform
discovery and run rules, tasks, and monitors. The agent action account can run as Local System
or as a named account. When running as Local System, the agent action account has all of the
rights needed to perform discovery and run rules, tasks, and monitors.

Important
A low-privilege account can be used only on computers running Windows Server 2008 or
Windows Server 2003. On computers running Windows 2000 Server, the action account
must be a member of the local administrator security group or Local System.
Using a low-privilege domain account requires password updating that is consistent with
your password expiration policies.

Using a Low-Privilege Account


You can use a low-privilege account for the agent action account; however, a number of rules
and monitors require elevated rights. On computers running Windows Server 2008 or Windows
Server 2003, the low-privilege account must meet the following requirements:
 Member of the local users group
 Member of the local Performance Monitor Users group
 Granted Log On Locally rights
Three of the monitors and object discoveries in the Windows Operating System Management
Pack require a high-privilege account to perform the functions:
 Mount Point Discovery
 Physical Disk Discovery
 Monitoring the Computer Browser service
In addition, the following tasks related to Windows Server 2008 require a high-privilege account:
 Top CPU Usage
 Display Active Sessions
 Display Server Statistics
These rules and monitors have been configured to use the Privileged Monitoring Account Run As
Profile, which defaults to Local System, and does not require association with any Run As
account and target computer. As a result, no user intervention is required for these rules and
monitors that need to use a high-privilege account.
If your requirements stipulate that only a low-privilege account is to be used in your environment,
use overrides to disable the three monitors and object discoveries.

Computer Groups
You can delegate authority to a precise level by using user roles. For more information about user
roles, see the "About User Roles in the Operations Manager" topic in the Operations Manager
Help (http://go.microsoft.com/fwlink/?LinkId=108357).

47
The following groups are added when you install the System Center Management Pack for
Windows Server Operating System:

Group Comments

Windows Server 2008 R2 Computer Group A group containing all computers that are
running a Windows Server 2008 R2 version of
the Windows operating system.

Windows Server 2008 R2 Core Computer A group containing all computers that are
Group running a Windows Server 2008 R2 Core
version of the Windows operating system.

Windows Server 2008 R2 Full Computer A group containing all computers that are
Group running a Windows Server 2008 R2 Full
version of the Windows operating system

Windows Server 2008 Computer Group A group containing all computers that are
running a Windows Server 2008 version of the
Windows operating system.

Windows Server 2008 Core Computer Group A group containing all computers that are
running a Windows Server 2008 Core version
of the Windows operating system.

Windows Server 2008 Full Computer Group A group containing all computers that are
running a Windows Server 2008 Full version
of the Windows operating system

Windows Server 2003 Computer Group A group containing any computer running
Windows Server 2003

Windows 2000 Server Computer Group A group containing any computer running
Windows 2000 Server

Windows Server Computer Group A group containing any computer that is


running Windows Server 2008, Windows
Server 2003, or Windows 2000 Server

Windows Server Instances Group A group containing any instance of the


Windows Server classes such as logical disk,
physical disk, disk partition network adapter,
or processor

Windows Server 2012 Computer Group A group containing all computers that are
running a Windows Server 2012 version of the
Windows operating system.

48
Group Comments

Windows Server 2012 Core Computer Group A group containing all computers that are
running a Windows Server 2012 Core version
of the Windows operating system.

Windows Server 2012 Full Computer Group A group containing all computers that are
running a Windows Server 2012 Full version
of the Windows operating system.

Windows Server 2012 R2 Computer Group A group containing all computers that are
running a Windows Server 2012 R2 version of
the Windows operating system.

Windows Server 2012 R2 Core Computer A group containing all computers that are
Group running a Windows Server 2012 R2 Core
version of the Windows operating system.

Windows Server 2012 R2 Full Computer A group containing all computers that are
Group running a Windows Server 2012 R2 Full
version of the Windows operating system.

Understanding Management Pack Operations


This section provides information about the objects that are discovered, how health rollup works,
key monitoring scenarios, and additional views that you can expect in the Operations Manager
user interface as a result of importing this management pack.

Objects the Management Pack Discovers


By default, the System Center Management Pack for Windows Server Operating System will
discover the following objects:
 Operating systems
 Logical disks
 Cluster Shared Volumes
 Mount point
 Disk partitions containing logical partitions
 Physical disks containing a disk partition
 Network adapter
The following objects are not discovered by default but can be discovered if Object Discoveries is
enabled using overrides.
 Physical disks
 Processor

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 Disk partitions
In version 6.0.6667.0 of the Windows Server Operating System Management Pack, the following
group discoveries are disabled:
 Microsoft.Windows.Server.2008.R2.Full.AllServersComputerGroupDiscovery
 Microsoft.Windows.Server.2008.R2.Core.AllServersComputerGroupDiscovery
In version 6.0.6667.0 of the Windows Server Operating System Management Pack, the intervals
for some discoveries are changed for Windows Server 2003 and Windows Server 2008 as shown
in the following table:

Discovery Previous interval New interval (seconds)


(seconds)

Computer Discovery 3605 86400

CPU Discovery (disabled) 3605 86640

DiskPartition.Discovery (disabled) 3605 86700

DiskPartitionContainsLogicalDisk.Discovery 7200 86580

LogicalDisk.Discovery 3605 86460

MountPoint.Discovery 3605 86520

NetworkAdapter.All.Discovery (disabled) 3605 86760

NetworkAdapter.Discovery 3605 86820

PhysicalDisk.Discovery(disabled) 3605 86880

PhysicalDiskContainsDiskPartition.Discovery 7200 86940

Note
Some discoveries are disabled by default, such as the discovery of physical disks. These
discoveries can have a negative impact on performance. Consider the trade-off in
benefits versus performance cost when deciding to enable any of these discoveries.

Upgrading an Operating System: How to Prevent Discovery Problems


Best Practice: Before you upgrade the operating system on a monitored computer, uninstall the
Operations Manager agent. After the upgrade, reinstall the Operations Manager agent.
Explanation: The objects that the management pack discovers, such as logical disks, are hosted
by a parent class that is not version-specific. When you upgrade the operating system, the order
in which discovery occurs can result in duplicate objects being discovered.
For example, you upgrade a computer running Windows Server 2003 to Windows Server 2008.
 If the Windows Server 2003 discovery rules run first after the upgrade, the instance of the
computer running Windows Server 2003 and its objects will be removed from discovery

50
because the operating system base class has been removed. When the Windows
Server 2008 discovery rules run, the computer and its objects will be discovered again.
 If the Windows Server 2008 discovery rules run first after the upgrade, the computer running
Windows Server 2008 and its objects will be discovered. When the Windows Server 2003
discovery rules run, the instance of the computer running Windows Server 2003 will be
removed from discovery, but the objects hosted by that instance will not be removed.
If you upgrade a computer without uninstalling the agent first and then discover duplicate objects,
uninstall the agent to mark all hosted objects as deleted in the database. Next, reinstall the agent
to discover only existing applications/objects.

Classes
The following table describes the available classes:

Available Classes Description

Windows Server 2003 Computer All instances of computers running the


Windows Server 2003 operating system

Windows Server 2003 Computer Group A group containing all computers that are
running a Windows 2003 Server version of the
Windows operating system

Windows Server 2003 Disk Partition All instances of a disk partition on a


Windows 2003 Server operating system

Windows Server 2003 Logical Disk All instances of a logical disk on a


Windows 2003 Server operating system

Windows Server 2003 Network Adapter All instances of a network adapter on a


Windows 2003 Server operating system

Windows Server 2003 Operating System All instances of the Windows Server 2003
operating system

Windows Server 2003 Physical Disk All instances of a physical disk on a


Windows 2003 Server operating system

Windows Server 2003 Processor All instances of a processor on a


Windows 2003 Server operating system

Windows Server 2008 Computer All instances of computers running the


Windows Server 2008 operating system

Windows Server 2008 Computer Group A group containing all computers that are
running a Windows 2008 Server version of the
Windows operating system

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Available Classes Description

Windows Server 2008 Core Computer All instances of computers running the
Windows Server 2008 Core operating system

Windows Server 2008 Core Computer Group A group containing all computers that are
running a Windows 2008 Core Server version
of the Windows operating system

Windows Server 2008 Core Operating System All instances of the Windows Server 2008
Core operating system

Windows Server 2008 Disk Partition All instances of a disk partition on a


Windows 2008 Server operating system

Windows Server 2008 Full Computer All instances of computers running the
Windows Server 2008 Full operating system

Windows Server 2008 Full Computer Group A group containing all computers that are
running a Windows 2008 Full Server version
of the Windows operating system

Windows Server 2008 Full Operating System All instances of the Windows Server 2008 Full
operating system

Windows Server 2008 Logical Disk All instances of a logical disk on a


Windows 2008 Server operating system

Windows Server 2008 Network Adapter All instances of a network adapter on a


Windows 2008 Server operating system

Windows Server 2008 Operating System All instances of the Windows Server 2008
operating system

Windows Server 2008 Physical Disk All instances of a physical disk on a


Windows 2008 Server operating system

Windows Server 2008 Processor All instances of a processor on a


Windows 2008 Server operating system

Windows Server 2008 R2 Computer All instances of computers running the


Windows Server 2008 R2 operating system

Windows Server 2008 R2 Core Computer All instances of computers running the
Windows Server 2008 R2 Core operating
system

Windows Server 2008 R2 Full Computer All instances of computers running the
Windows Server 2008 R2 Full operating
system

52
Available Classes Description

Windows Server 2008 R2 Operating System All instances of the Windows Server 2008 R2
operating system

Windows Server 2008 R2 Core Operating All instances of the Windows Server 2008 R2
System Core operating system

Windows Server 2008 R2 Full Operating All instances of the Windows Server 2008 R2
System Full operating system

Windows Cluster All instances of a Windows Cluster. This is


used for Cluster Shared Volumes

Cluster Shared Volume All instances of Windows Server Cluster


Shared Volumes

Windows Server 2012 Computer All instances of computers running the


Windows Server 2012 operating system.

Windows Server 2012 Core Computer All instances of computers running the
Windows Server 2012 Core operating system.

Windows Server 2012 Full Computer All instances of computers running the
Windows Server 2012 Full operating system.

Windows Server 2012 Operating System All instances of the Windows Server 2012
operating system.

Windows Server 2012 Core Operating All instances of the Windows Server 2012
System Core operating system.

Windows Server 2012 Full Operating System All instances of the Windows Server 2012 Full
operating system.

Windows Server 2012 Disk Partition All instances of a disk partition on a Windows
8 Server operating system.

Windows Server 2012 Logical Disk All instances of a logical disk on a Windows 8
Server operating system.

Windows Server 2012 Network Adapter All instances of a network adapter on a


Windows 8 Server operating system.

Windows Server 2012 Physical Disk All instances of a physical disk on a Windows
8 Server operating system.

Windows Server 2012 Processor All instances of a processor on a Windows 8


Server operating system.

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Available Classes Description

Windows Server 2012 R2 Computer All instances of computers running the


Windows Server 2012 R2 operating system.

Windows Server 2012 R2 Core Computer All instances of computers running the
Windows Server 2012 R2 Core operating
system.

Windows Server 2012 R2 Full Computer All instances of computers running the
Windows Server 2012 R2 Full operating
system.

Windows Server 2012 R2 Operating System All instances of the Windows Server 2012 R2
operating system.

Windows Server 2012 R2 Core Operating All instances of the Windows Server 2012 R2
System Core operating system.

Windows Server 2012 R2 Full Operating All instances of the Windows Server 2012 R2
System Full operating system.

How Health Rolls Up


The System Center Management Pack for Windows Server Operating System views the
operating system as a hierarchy, where each level depends on the objects at the next lower level
to be healthy. The health state from a lower-level object rolls up the hierarchy to the computer
node.

54
Formatted: Centered

Diagram 1. Windows Server OS Management Pack Health Rollup 1 of 5

55
Formatted: Centered

56
Diagram 2. Windows Server OS Management Pack Health Rollup 2 of 5

57
Diagram 3. Windows Server OS Management Pack Health Rollup 3 of 5

58
Diagram 4. Windows Server OS Management Pack Health Rollup 4 of 5

59
Diagram 5. Windows Server OS Management Pack Health Rollup 5 of 5

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Formatted: Font: 4 pt, Font color: Auto
Formatted: Centered
Formatted: Font: 4 pt, Font color: Auto

Viewing Information in the Operations Console


After you import the System Center Management Pack for Windows Server Operating System,
the following additions are made to the Operations Manager.

Monitoring Pane
The Microsoft Windows Server node is added to the Monitoring pane and contains the following
views:
 Active Alerts
 Operating System Performance
 Task Status
 Windows Server State
The following views are available in the Health Monitoring node:
 Cluster Shared Volumes Health
 Disk Health
 Cluster Disk Health
 Network Adapter Health
 Operating System Health

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The following views are available under the Operating System Events node:
 Failed Software Update Installations
 Services or Drivers Failing to Start
 Shares with Invalid Configuration
 Unexpected Service Terminations
The following views are available under the Performance node:
 Cluster Shared Volume Disk Capacity
 Disk Capacity
 Disk Performance
 Disk Utilization
 Memory Utilization (Page File)
 Memory Utilization (Physical)
 Network Adapter Utilization
 Processor Performance

Key Monitoring Scenarios


The System Center Management Pack for Windows Server Operating System is designed to
provide monitoring information for computers running Windows Server 2008 (Full and Core),
Windows Server 2003 or Windows 2000 Server. The following section describes some of the
most common monitoring scenarios.

Availability

Operating system and services The following required services are checked
for status (for example, running, not running,
or paused):
 Logical Disk Manager (Windows
Server 2003)
 Server (Windows Server 2012, Windows
Server 2008 and Windows Server 2003)
 Workstation (Windows Server 2012,
Windows Server 2008, and Windows
Server 2003)
 Remote Procedure Call (Windows Server
2012, Windows Server 2008, and
Windows Server 2003)
 DHCP Client (Windows Server 2012,
Windows Server 2008, and Windows
Server 2003)

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 Computer Browser (Windows
Server 2003)
 DNS Client (Windows Server 2012,
Windows Server 2008, and Windows
Server 2003)
 Event Log (Windows Server 2012,
Windows Server 2008, and Windows
Server 2003)
 Messenger (Windows Server 2012, and
Windows Server 2003)
 Plug and Play (Windows Server 2012,
Windows Server 2008, and Windows
Server 2003)
 TCP/IP NetBIOS Helper (Windows Server
2012, Windows Server 2008, and
Windows Server 2003)
In addition, services and drivers are checked
for unstable or unpredictable states, incorrect
configuration, failure to start, or unexpected
termination.

Storage Logical hard drives are checked for availability,


sufficient free space, and integrity of the NTFS
partition.

Network Network adapters are checked for connection


health, name and IP address conflicts.

Performance

Processor System processor(s) performance is checked


system-wide using the following performance
indicators:
 CPU Utilization
 Percent Interrupt Time
 DPC Time
Processors can optionally be monitored on a
per processor basis using the following criteria
performance indicators:
 CPU Utilization
 Percent Interrupt Time

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 Percent DPC Time
Performance data is collected for the following
processor performance indicators:
 System Processor Queue Length
 System Context Switches Per Second
 Total Percent Interrupt Time
 Total DPC Time
 Total CPU Utilization

Memory Memory consisting of physical memory and


virtual memory (also known as page files) is
monitored using the following performance
indicators:
 Available memory (in MB)
 Pages per second
 Page file percent usage
Performance data is collected for the following
memory criteria:
 Percent Committed Bytes In Use
 Available MB
 Pages per second
 Memory Pool Non Paged Bytes (disabled
by default)
 Memory Pool Paged Bytes (disabled by
default)
 Page File Percent Usage

Logical disk  Logical disks are monitored, and


performance data is collected for average
disk seconds per read, disk seconds per
write, and disk seconds per transfer.
 The “Logical Disk Fragmentation Level”
monitor runs a periodic fragmentation
check for all logical disks on a given
computer running Windows Server 2003,
Windows Server 2008, or Windows Server
2012 during non-business hours. Use
overrides to enable automatic
defragmentation or to modify the
configuration of non-business hours. The
Logical Disk Defragmentation task for
Windows Server 2003 disks may take long

64
periods of time to execute (up to several
hours).

Note
The “Logical Disk Fragmentation
Level” does not apply to Windows
Server 2003 clusters.

Physical disk Physical disks are monitored, and


performance data is collected for average disk
seconds per read, disk seconds per write, and
disk seconds per transfer.

Network adapter Network adapters are monitored for the


number of bytes received per second, the
number of bytes sent per second, and the total
bytes per second. In addition, the health state
of the network adapter is evaluated and is set
to Healthy if connected and Critical if
disconnected.

Troubleshooting and Known Issues


The following issues have been identified in the System Center Management Pack for Windows
Server Operating System.

Known Issue: Disk partitions, which correspond to mounted


disks are not monitored
Issue: Disk partition discovery is not enabled by default, but when enabled, disk partitions that
correspond to mounted disks cannot be monitored properly and will show up as “Not Monitored”
in the Operations Console. Management is still provided by way of other means in this
management pack, but the disk partition perspective will not work in these instances.
Workaround: There is no workaround currently available.

Known Issue: The “Core Windows Services Rollup” monitor for


Windows Server 2008 includes services that it should not
Issue: The Core Windows Services Rollup monitoring that exists in all server operating system
management packs aggregates the state of a number of monitors that are watching the state of
various “core services” and will change state if any one of those services is not running. The
Windows Server 2008 version of this monitor includes a monitor for the “Computer Browser
Service Health,” which is not accurate because the service is no longer required for the Windows
Server 2008 operating system to function properly.

65
Workaround: The monitor can be safely ignored, but it can also be disabled by overriding it.

Known Issue: Remote Desktop (Admin) not always accessible


Issue: There are times when Remote Desktop (Admin) is not accessible.
Workaround: The new Remote Desktop (Admin) functionality of Windows Server 2008 is
supported by way of the /admin switch. However, it is available only in Windows Server 2008 and
the Windows Vista operating system with SP1.

Known Issue: The console session does not work in Windows


Server 2008
Issue: Attempts to use the /console switch do not work properly.
Workaround: The console session no longer exists in Windows Server 2008. Use of the
/console switch will be ignored, and the behavior is the same as a simple Remote Desktop task.

Known Issue: Behavior for accessing the console session of


Windows Server 2003 has changed
Issue: There is a change in behavior for accessing the console session of Windows Server 2003.
Workaround: For the Windows XP operating system with SP1 or earlier and Windows Vista, use
the Remote Desktop (Console) task in Windows Server 2003. Remote Desktop (Admin) will
cause an error dialog. For Windows Vista with SP1, use the Remote Desktop (Admin) task in
Windows Server 2008. Remote Desktop (Console) will work as the Remote Desktop task without
any notice.

Known Issue: SUBST drive mappings are not supported by


logical disk monitoring
Issue: There is a command-line tool (SUBST.exe) that can be used to associate a path (such as
c:\windows\system32) with a drive letter (such as D:\). Because these mappings are exposed in
WMI, logical disk monitoring discovers them and attempts to monitor them as such, but will
subsequently generate errors.
Workaround: There is no workaround currently available, and this configuration is not supported.

Known Issues with localized versions of the Management Pack


 Object discoveries scoped to Windows Server 2008 Computer and Windows Server 2008
Operating System may not display correctly in the Authoring pane.
 Some instances of localized display strings may not display correctly in the Operations
console.

66
Known Issue: cluster Cluster disks managed by third-party
software are not monitored
Issue: If cluster disks are managed by third party software, and they change the resource type to
anything other than “Physical Disk”, these disks will be discovered but we do not provide
monitoring for these.
Workaround: There is no workaround currently available. In future, we will be removing
discovery for these too.

Known Issue: PowerShell in 2012 MP fails if .NET is uninstalled


from Core OS agent by user
Issue: .NET 4.5 and PowerShell are installed by default on Core OS and PowerShell depends on
.NET, if they are uninstalled from Core OS agent by user, some workflows depending on
PowerShell in 2012 MP will be failed.
Workaround: Install .NET Framework 4.5 and PowerShell on Core Operating System.

Known Issue: Disk Performance dashboard view is empty


Disk Performance Dashboard View is empty. This is because the rule to see this data is not
enabled. In order to populate this view, please enable the rules.
In 2012 Monitoring MP:
 Microsoft.Windows.Server.6.2.OperatingSystem.TotalPercentDPCTime.Collection
 Microsoft.Windows.Server.6.2.OperatingSystem.TotalPercentInterruptTime.Collection
 Microsoft.Windows.Server.6.2.Processor.PercentDPCTime.Collection
 Microsoft.Windows.Server.6.2.Processor.PercentInterruptTime.Collection
In 2012 R2 Monitoring MP:
 Microsoft.Windows.Server.2012.R2.OperatingSystem.TotalPercentDPCTime.Collection
 Microsoft.Windows.Server.2012.R2.OperatingSystem.TotalPercentInterruptTime.Collection

Known Issue: some Some objects may be missing in dashboard


view during rediscovering upon the management pack update.
Issue: When the management pack is upgraded from version 6.0.7310.0 to version 6.0.7315.0,
some objects (cluster disks and Cluster Shared Volumes) may be missing in dashboard view
during rediscovering.
Workaround: The objects will appear in dashboard view again after some time (within 24 hours
by default). Otherwise, the following discovery rules should be overridden:
 Cluster Name Discovery
 Cluster Shared Volume Discovery
 Cluster Disks Discovery

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Known Issue: cluster Cluster disks discovery
Cluster disks are discovered only for cluster groups that have network name resource.
Workaround: No workaround.

Cluster network name resource state Known Issue.


Issue: When a network name resource is taken offline, the cluster disks related to the same
cluster group are displayed, but performance counters are not collected and the discovery does
not work.
Workaround: No workaround.

Cluster disks state Known Issue.


Issue: When cluster disks are taken offline, they are rediscovered with different names (e.g.
\\?\GLOBALROOT\Device\HarddiskX\PartitionY\).
Workaround: No workaround.

Known Issue: offline Offline Cluster Shared Volume is not


displayed in the Operations Manager.
Issue: If Cluster Shared Volume is offline, it is not displayed in the Operations Manager console.
Workaround: No workaround.

Known Issue: Cluster Shared Volume State monitor does not


work correctly if Cluster Shared Volume goes offline.
Issue: If Cluster Shared Volume goes offline for a certain period, Cluster Shared Volume State
monitor may work incorrectly (the displayed monitor state may not reflect the actual situation).
Workaround: Wait until Cluster Shared Volume gets rediscovered while it is online. Please note
that discovery is performed on a certain schedule, and rediscovery may take some time.

Known Issue: performance Performance counters of logical


CPUs are no longer available upon MP upgrade.
Issue: Upon upgrade from MP versions 6.0.7303.0 and 6.0.7310.0 to version 6.0.7316.0,
performance counters of logical CPUs on Windows Server 2008 R2 platforms will be removed
from the operational database and will not be available in the Operations Manager console.
Workaround: No workaround.

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Known Issue: Cluster Shared Volume objects will be re-
discovered with a new key value upon the management pack
upgrade.
Issue: Upon upgrade of the MP to version 6.0.7316.0, Cluster Shared Volume objects will be re-
discovered with a new key value and will have different names (e.g.
CSV_C:\ClusterStorage\VolumeX instead of CSV).
Workaround: No workaround.

Known Issue: SCOM may stop discovery of clusters and cluster


groups.
Issue: SCOM may stop launching discovery on virtual agentless computers that represent
clusters and cluster groups. In most cases, the issue arises when cluster groups are moved from
one cluster node to another.
Workaround: If possible, move the affected resource to the initial node and restart the agent to
make discovery work.

Known Issue: mount Mount point discovery may work


incorrectly.
Issue: In some cases, volume identifier of a cluster disk does not match with volume identifier of
a logical disk; therefore, the discovery may work incorrectly: a cluster disk may be discovered as
a logical disk. It may be connected with OS operation specifics.
Workaround: No workaround.

Known Issue: "Cluster Disc – Free Space Monitor (MB)” changes


its state to “Critical” when the cluster disk is offline.
Issue: When a cluster disk is offline, “Cluster Disc – Free Space Monitor (MB)” changes its state
to “Critical”.
Workaround: No workaround.

Known Issue: previously Previously discovered virtual computer


and its objects are displayed along with the new ones upon
change of network resource name.
Issue: When network resource name is changed in Failover Cluster Management, the previously
discovered virtual computer and its objects are displayed for a short time, while new virtual
computer and its objects are already discovered.
Workaround: No workaround.

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Known Issue: Nano Server cluster health discoveries may be
duplicated after MP upgrade.
Issue: Nano Server Cluster Disk and Nano Server Cluster Shared Volumes health discoveries
may get duplicated after MP upgrade from version 6.0.7303.010.0.2.0 to a newer one.
Workaround: Wait until the discovery is completed. If any duplicates are still present, use a
special task (Undiscovery of legacy cluster objects for Nano Server) to fix the issue. The task
is provided to search for new Nano Server cluster objects, and if the objects are found, it gets all
the previous Nano Server cluster objects, performs a comparison and removes the older
duplicated objects.

Known Issue: Cluster Shared Volume NTFS State Monitor does


not switch to Critical state.
Issue: Cluster Shared Volume NTFS State Monitor always remains in Healthy state, even if its
real state is critical.
Workaround: No workaround.

Appendix: Reports
The Windows Server 2008 Operating System and Windows Server 2003 Operating System
nodes appear in the Reporting pane and contain the following reports:
 Disk Performance Analysis
 Memory Performance History (Available MB)
 Memory Performance History (Page Reads per Sec)
 Memory Performance History (Page Writes per Sec)
 Memory Performance History (Pages per Sec)
 Operating System Configuration
 Operating System Performance
 Operating System Storage Configuration
 Paging File Performance History (Percentage Usage)
 Performance By System
 Performance By Utilization
 Performance History
 Performance History (Context Switches per Sec)
 Performance History (Percent Processor Time)
 Performance History (Processor Queue Length)
 Performance History Interrupt Time
 Physical Disk Performance History (Average Disk Queue Length)

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 Pool Performance History (Non-Paged Bytes)
 Pool Performance History (Paged Bytes)

To run the Performance report for logical drives


1. In the Operations console, click the Reporting button.
2. Expand Reporting and then click Microsoft Generic Report Library.
3. In the list of reports, click Performance and then in the Actions pane, click Open.
4. In the From field, select a specific date or a previous week’s day that equates to seven
days earlier than the day you are running the report. Leave the time field to the default.
5. In the To field, leave the day and time fields to the default.
6. In the Objects section, click Change.
7. In the Settings window, click New Series.
8. In the Details section, click Add object.
9. In the Add Object window, select Contains, type : and click Search. This displays a list
of all logical disks discovered.
10. Click one of the C: drive instances in Available items, click Add, and then click OK.
11. In the Settings window, in the Rule section, click Browse.
12. On the Search By Counter tab, in the Performance object field, select LogicalDisk.
13. In the Counter field, click % Free Space, and then click OK.
14. Repeat steps 6 through 13 for a different instance (ideally using the same rule).
15. Run the report. There will be a line corresponding to each instance and the lines are
correlated to instances in the table below the chart.
The following table lists the rules that generate data for each report.

Report Rules used to generate data for report

Disk  Microsoft.Windows.Server.2008.LogicalDisk.AvgDiskQueueLength.Collection
Performan  Microsoft.Windows.Server.2008.LogicalDisk.DiskReadsPerSec.Collection
ce  Microsoft.Windows.Server.2008.LogicalDisk.DiskReadsPerSec.Collection
Analysis

 Microsoft.Windows.Server.2008.LogicalDisk.AvgDiskSecPerTransfer.Coll
ection

 Microsoft.Windows.Server.2008.LogicalDisk.AvgDiskSecPerTransfer.Coll
ection
 Microsoft.Windows.Server.2008.LogicalDisk.DiskBytesPerSec.Collection

Memory 
Performan  Microsoft.Windows.Server.2008.OperatingSystem.MemoryAvailableMByte
ce History s.Collection

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Report Rules used to generate data for report

(Available
MB)

Memory 
Performan  Microsoft.Windows.Server.2008.OperatingSystem.MemoryPageReadsPer
ce History Sec.Collection
(Page
Reads per
Sec)

Memory 
Performan  Microsoft.Windows.Server.2008.OperatingSystem.MemoryPageWritesPer
ce History Sec.Collection
(Page
Writes per
Sec)

Memory 
Performan  Microsoft.Windows.Server.2008.OperatingSystem.MemoryPagesPerSec.
ce History Collection
(Pages
per Sec)

Operating 
System  Microsoft.Windows.Server.2008.OperatingSystem.TotalPercentProcessor
Performan Time.Collection
ce 
 Microsoft.Windows.Server.2008.OperatingSystem.SystemProcessorQueu
eLength.Collection

 Microsoft.Windows.Server.2008.OperatingSystem.MemoryAvailableMByte
s.Collection

 Microsoft.Windows.Server.2008.OperatingSystem.MemoryPagesPerSec.
Collection
 Microsoft.Windows.Server.2008.LogicalDisk.FreeSpace.Collection
 Microsoft.Windows.Server.2008.LogicalDisk.AvgDiskSecPerRead.Collection
 Microsoft.Windows.Server.2008.LogicalDisk.AvgDiskSecPerWrite.Collection

Paging 
File  Microsoft.Windows.Server.2008.OperatingSystem.PageFilePercentUsage.
Performan Collection
ce History

72
Report Rules used to generate data for report

(Percenta
ge Usage)

Performan 
ce History  Microsoft.Windows.Server.2008.OperatingSystem.TotalPercentProcessor
Time.Collection

Performan 
ce History  Microsoft.Windows.Server.2008.OperatingSystem.SystemContextSwitche
(Context sPerSec.Collection
Switches
per Sec)

Performan 
ce History  Microsoft.Windows.Server.2008.OperatingSystem.TotalPercentProcessor
(Percent Time.Collection
Processor
Time)

Performan 
ce History  Microsoft.Windows.Server.2008.OperatingSystem.SystemProcessorQueu
(Processo eLength.Collection
r Queue
Length)

Performan 
ce History  Microsoft.Windows.Server.2008.OperatingSystem.TotalPercentInterruptTi
Interrupt me.Collection
Time

Physical  Microsoft.Windows.Server.2008.PhysicalDisk.AvgDiskQueueLength.Collection
Disk
Performan
ce History
(Average
Disk
Queue
Length)

Pool 
Performan  Microsoft.Windows.Server.2008.OperatingSystem.MemoryPoolNonPaged
ce History Bytes.Collection
(Non-
Paged
Bytes)

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Report Rules used to generate data for report

Pool 
Performan  Microsoft.Windows.Server.2008.OperatingSystem.MemoryPoolPagedByte
ce History s.Collection
(Paged
Bytes)

Appendix: Windows Server 2008/2012 Rules and


Monitors Disabled by Default
The following table lists the rules and monitors for Windows Server 2008 that are disabled by
default.

Rule/monitor Why disabled When to enable

Discover Windows CPUs This discovery is disabled Enable this discovery rule
based on customer feedback. when CPUs need to be
A majority of our customers discovered and monitored.
do not monitor Windows
CPUs by default.

Discover Windows Disk This discovery is disabled Enable this discovery rule
Partitions based on customer feedback. when Windows disk partitions
A majority of our customers need to be discovered and
do not monitor Windows disk monitored.
partitions by default.

Discover Network Adapters There are two different Enable this discovery rule
(Both Enabled and Disabled) discoveries for network when disabled network
adapters; Discover Network adapters need to be
Adapters (Enabled) and discovered.
Discover Network Adapters
(Both Enabled and Disabled).
Since they both discover
enabled network adapters,
both should not be enabled at
the same time.

Discover Windows Physical This discovery is disabled Enable this discovery rule
Disks based on customer feedback. when Windows physical disks
A majority of our customers need to be discovered and
do not monitor Windows monitored.
physical disks by default.

74
Rule/monitor Why disabled When to enable

Populate All Windows This group population rule is Enable this Group Population
Server 2008 R2 Core disabled based on customer Rule if you need a group of
Computer Group feedback. A majority of our only the Windows
customers does not Server 2008 R2 Core
differentiate between computers.
Windows Server 2008 R2
Core and Full computers and
therefore do not need to
populate these groups.

Populate All Windows This Group Population Rule is Enable this group population
Server 2008 R2 Full disabled based on customer rule if you need a group of
Computer Group feedback. A majority of our only the Windows
customers does not Server 2008 R2 Full
differentiate between computers.
Windows Server 2008 R2
Core and Full computers and
therefore do not need to
populate these groups.

(Windows Server 2008 This monitor is disabled Enable this monitor if average
Logical Disk) Average Disk based on customer feedback. disk seconds per write
Seconds Per Write (Logical A majority of our customers performance monitoring is
Disk) do not monitor average disk required.
seconds per write
performance information on
logical disks by default.

(Windows Server 2012, This monitor is disabled Enable this monitor if average
Windows Server 2008 Logical based on customer feedback. logical disk seconds per read
Disk) Average Logical Disk A majority of our customers performance monitoring is
Seconds Per Read do not monitor average logical required.
disk seconds per read
performance information on
logical disks by default.

(Windows Server 2012, This monitor is disabled Enable this monitor if logical
Windows Server 2008 Logical based on customer feedback. disk percent idle time
Disk) Logical Disk Percent A majority of our customers performance monitoring is
Idle Time do not monitor logical disk required.
percent idle time performance
information on logical disks by
default.

75
Rule/monitor Why disabled When to enable

(Windows Server 2012, This monitor is disabled Enable this monitor if network
Windows Server 2008 based on customer feedback. adapter connection health
Network Adapter) Network A majority of our customers monitoring is required.
Adapter Connection Health do not monitor network
adapter connection health by
default.

(Windows Server 2012, This monitor is disabled Enable this monitor if percent
Windows Server 2008 based on customer feedback. bandwidth used read
Network Adapter) Percent A majority of our customers performance monitoring is
Bandwidth Used Read do not monitor percent required.
bandwidth used read
performance information on
network adapters by default.

(Windows Server 2012, This monitor is disabled Enable this monitor if percent
Windows Server 2008 based on customer feedback. bandwidth used write
Network Adapter) Percent A majority of our customers performance monitoring is
Bandwidth Used Write do not monitor percent required.
bandwidth used write
performance information on
network adapters by default.

(Windows Server 2012, This monitor is disabled Enable this monitor if


Windows Server 2008 based on customer feedback. percentage of committed
Operating System) A majority of our customers memory in use performance
Percentage of Committed do not monitor percentage of monitoring is required.
Memory in Use committed memory in use
performance information by
default.

(Windows Server 2012, This monitor is disabled Enable this monitor if total
Windows Server 2008 based on customer feedback. DPC time percentage
Operating System) Total DPC A majority of our customers performance monitoring is
Time Percentage do not monitor total DPC time required.
percentage performance
information by default.

(Windows Server 2012, This monitor is disabled Enable this monitor if total
Windows Server 2008 based on customer feedback. percentage interrupt time
Operating System) Total A majority of our customers performance monitoring is
Percentage Interrupt Time do not monitor total required.
percentage interrupt time

76
Rule/monitor Why disabled When to enable

performance information by
default.

(Windows Server 2012, This monitor is disabled Enable this monitor if average
Windows Server 2008 based on customer feedback. physical disk seconds per
Physical Disk) Average A majority of our customers read performance monitoring
Physical Disk Seconds Per do not monitor average is required.
Read physical disk seconds per
read performance information
on physical disks by default.

(Windows Server 2012, This monitor is disabled Enable this monitor if physical
Windows Server 2008 based on customer feedback. disk percent idle time
Physical Disk) Physical Disk A majority of our customers performance monitoring is
Percent Idle Time do not monitor physical disk required.
percent idle time performance
information on physical disks
by default.

(Windows Server 2012, This monitor is disabled Enable this monitor if CPU
Windows Server 2008 based on customer feedback. DPC time percentage
Processor) CPU DPC Time A majority of our customers performance monitoring is
Percentage do not monitor CPU DPC time required.
percentage performance
information on CPUs by
default.

(Windows Server 2012, This monitor is disabled Enable this monitor if CPU
Windows Server 2008 based on customer feedback. percentage interrupt time
Processor) CPU Percentage A majority of our customers performance monitoring is
Interrupt Time do not monitor CPU required.
percentage interrupt time
performance information on
CPUs by default.

Collection rule for the Average This collection rule is disabled Enable this collection rule if
Disk Queue Length 2008 and based on customer feedback. average disk queue length
2012 Most of our customers do not performance collection is
collect the average disk required.
queue length performance
information by default.

77
Rule/monitor Why disabled When to enable

Collection rule for Average This collection rule is disabled Enable this collection rule if
Disk Seconds Per Read 2008 based on customer feedback. average disk seconds per
and 2012 Most of our customers do not read performance collection is
collect the average disk required.
seconds per read
performance information by
default.

Collection rule for Average This collection rule is disabled Enable this collection rule if
Disk Seconds Per Write 2008 based on customer feedback. average disk seconds per
and 2012 Most of our customers do not write performance collection is
collect the average disk required.
seconds per write
performance information by
default.

Collection rule for Disk Bytes This collection rule is disabled Enable this collection rule if
Per Second 2008 and 2012 based on customer feedback. disk bytes per second
Most of our customers do not performance collection is
collect the disk bytes per required.
second performance
information by default.

Collection rule for Disk Reads This collection rule is disabled Enable this collection rule if
Per Second 2008 and 2012 based on customer feedback. disk reads per second
Most of our customers do not performance collection is
collect the disk reads per required.
second performance
information by default.

Collection rule for Disk Writes This collection rule is disabled Enable this collection rule if
Per Second 2008 and 2012 based on customer feedback. disk writes per second
Most of our customers do not performance collection is
collect the disk writes per required.
second performance
information by default.

Disk Read Bytes Per Second This collection rule is disabled Enable this collection rule if
2008 and 2012 (Logical Disk) based on customer feedback. disk read bytes per second
Most of our customers do not performance collection is
collect the disk read bytes per required.
second performance
information on logical disks by
default.

78
Rule/monitor Why disabled When to enable

Logical Disk Write Bytes Per This collection rule is disabled Enable this collection rule if
Second 2008 and 2012 based on customer feedback. disk writes per second
Most of our customers do not performance collection is
collect disk write bytes per required.
second performance
information on logical disks by
default.

Average Logical Disk Read This collection rule is disabled Enable this collection rule if
Queue Length 2008 and 2012 based on customer feedback. average logical disk read
Most of our customers do not queue length performance
collect the average logical collection is required.
disk read queue length
performance information on
logical disks by default.

Average Disk Write Queue This collection rule is disabled Enable this collection rule if
Length 2008 and 2012 based on customer feedback. average disk write queue
(Logical Disk) Most of our customers do not length performance collection
collect the average disk write is required.
queue length performance
information on logical disks by
default.

Logical Disk Split I/O Per This collection rule is disabled Enable this collection rule if
Second 2008 and 2012 based on customer feedback. split I/O per second
Most of our customers do not performance collection is
collect split I/O per second required.
performance information on
logical disks by default.

Output Queue Length This collection rule is disabled Enable this collection rule if
based on customer feedback. output queue length
Most of our customers do not performance collection is
collect the output queue required.
length performance
information on network
adapters by default.

Percent Bandwidth Used This collection rule and Enable this collection rule or
Read monitor is disabled based on monitor if percent bandwidth
customer feedback. Most of used read performance
our customers do not collect collection or monitoring is
the percent bandwidth used required.

79
Rule/monitor Why disabled When to enable

read performance information


on network adapters by
default.

Percent Bandwidth Used This collection rule and Enable this collection rule or
Write monitor is disabled based on monitor if percent bandwidth
customer feedback. Most of used write performance
our customers do not collect collection or monitoring is
the percent bandwidth used required.
write performance information
on network adapters by
default.

Network Adapter Bytes This collection rule is disabled Enable this collection rule if
Received per Second 2008 based on customer feedback. network adapter bytes
and 2012 Most of our customers do not received per second
collect the network adapter performance collection is
bytes received per second required.
performance information on
network adapters by default.

Network Adapter Bytes Sent This collection rule is disabled Enable this collection rule if
per Second 2008 and 2012 based on customer feedback. network adapter bytes sent
Most of our customers do not per second performance
collect the network adapter collection is required.
bytes sent per second
performance information on
network adapters by default.

Memory Page Reads per This collection rule is disabled Enable this collection rule if
Second 2008 and 2012 based on customer feedback. memory page reads per
Most of our customers do not second performance
collect the memory page collection is required.
reads per second
performance information by
default.

Memory Page Writes per This collection rule is disabled Enable this collection rule if
Second 2008 and 2012 based on customer feedback. memory page writes per
Most of our customers do not second performance
collect the memory page collection is required.
writes per second
performance information by
default.

80
Rule/monitor Why disabled When to enable

Memory % Committed Bytes This collection rule is disabled Enable this collection rule if
in Use 2008 and 2012 based on customer feedback. memory % committed bytes in
Most of our customers do not use performance collection is
collect the memory % required.
committed bytes in use
performance information by
default.

Page File Percentage Use This collection rule is disabled Enable this collection rule if
2008 and 2012 based on customer feedback. page file percentage use
Most of our customers do not performance collection is
collect the page file required.
percentage use performance
information by default.

A Service or Driver Failed to This alert rule is disabled Enable this alert rule if a
Start based on customer feedback. generic failure such as “A
A majority of our customers Service or Driver Failed to
do not alert on a generic Start” monitoring is required.
failure such as “A Service or
Driver Failed to Start” by
default.

A Service Terminated This alert rule is disabled Enable this alert rule if a
Unexpectedly based on customer feedback. generic failure such as “A
A majority of our customers Service Terminated
do not alert on a generic Unexpectedly” monitoring is
failure such as “A Service required.
Terminated Unexpectedly” by
default.

A Share Configuration is This alert rule is disabled Enable this alert rule if a
Invalid based on customer feedback. generic failure such as “A
A majority of our customers Share Configuration is Invalid”
do not alert on a generic monitoring is required.
failure such as “A Share
Configuration is Invalid” by
default.

A Software Update Installation This alert rule is disabled Enable this alert rule if a
Failed based on customer feedback. generic failure such as “A
A majority of our customers Software Update Installation
do not alert on a generic Failed” monitoring is required.
failure such as “A Software

81
Rule/monitor Why disabled When to enable

Update Installation Failed” by


default.

System Context Switches per This collection rule is disabled Enable this collection rule if
Second 2008 and 2012 based on customer feedback. system context switches per
Most of our customers do not second performance
collect system context collection is required.
switches per second
performance information by
default.

Total Processor % DPC Time This collection rule is disabled Enable this collection rule if
2008 and 2012 based on customer feedback. total processor % DPC time
Most of our customers do not performance collection is
collect the total processor % required.
DPC time performance
information by default.

Total Processor % Interrupt This collection rule is disabled Enable this collection rule if
Time 2008 and 2012 based on customer feedback. total processor % interrupt
Most of our customers do not time performance collection is
collect total processor % required.
interrupt time performance
information by default.

Cache Bytes This collection rule is disabled Enable this collection rule if
based on customer feedback. cache bytes performance
Most of our customers do not collection is required.
collect the cache bytes
performance information by
default.

Committed Bytes This collection rule is disabled Enable this collection rule if
based on customer feedback. committed bytes performance
Most of our customers do not collection is required.
collect the committed bytes
performance information by
default.

Pages Output Per Second This collection rule is disabled Enable this collection rule if
based on customer feedback. pages output per second
Most of our customers do not performance collection is
collect the pages output per required.

82
Rule/monitor Why disabled When to enable

second performance
information by default.

Pages Input Per Second This collection rule is disabled Enable this collection rule if
based on customer feedback. pages input per second
Most of our customers do not performance collection is
collect the pages input per required.
second performance
information by default.

Commit Limit This collection rule is disabled Enable this collection rule if
based on customer feedback. commit limit performance
Most of our customers do not collection is required.
collect the commit limit
performance information by
default.

Pool Paged Resident Bytes This collection rule is disabled Enable this collection rule if
based on customer feedback. pool paged resident bytes
Most of our customers do not performance collection is
collect the pool paged required.
resident bytes performance
information by default.

System Cache Resident This collection rule is disabled Enable this collection rule if
Bytes based on customer feedback. system cache resident bytes
Most of our customers do not performance collection is
collect the system cache required.
resident bytes performance
information by default.

Cache Data Map Hits Percent This collection rule is disabled Enable this collection rule if
based on customer feedback. cache data map hits percent
Most of our customers do not performance collection is
collect the cache data map required.
hits percent performance
information by default.

Physical Disk Average Disk This collection rule is disabled Enable this collection rule if
Queue Length 2008 and 2012 based on customer feedback. physical disk average disk
Most of our customers do not queue length performance
collect the physical disk collection is required.
average disk queue length

83
Rule/monitor Why disabled When to enable

performance information by
default.

Physical Disk Average Disk This collection rule is disabled Enable this collection rule if
Seconds per Read 2008 and based on customer feedback. physical disk average disk
2012 Most of our customers do not seconds per read
collect the physical disk performance collection is
average disk seconds per required.
read performance information
by default.

Physical Disk Average Disk This collection rule is disabled Enable this collection rule if
Seconds per Write 2008 and based on customer feedback. physical disk average disk
2012 Most of our customers do not seconds per write
collect the physical disk performance collection is
average disk seconds per required.
write performance information
by default.

Physical Disk Disk Bytes per This collection rule is disabled Enable this collection rule if
Second 2008 and 2012 based on customer feedback. physical disk bytes per
Most of our customers do not second performance
collect the physical disk bytes collection is required.
per second performance
information by default.

Physical Disk Reads per This collection rule is disabled Enable this collection rule if
Second 2008 and 2012 based on customer feedback. physical disk reads per
Most of our customers do not second performance
collect the physical disk reads collection is required.
per second performance
information by default.

Physical Disk Writes per This collection rule is disabled Enable this collection rule if
Second 2008 and 2012 based on customer feedback. physical disk writes per
Most of our customers do not second performance
collect the physical disk writes collection is required.
per second performance
information by default.

% Physical Disk Idle Time This collection rule is disabled Enable this collection rule if %
2008 and 2012 based on customer feedback. physical disk idle time
Most of our customers do not performance collection is
collect the % physical disk idle required.

84
Rule/monitor Why disabled When to enable

time performance information


by default.

Disk Read Bytes Per Second This collection rule is disabled Enable this collection rule if
2008 and 2012 (Physical based on customer feedback. disk read bytes per second
Disk) Most of our customers do not performance collection is
collect the disk read bytes per required.
second performance
information by default.

Physical Disk Write Bytes Per This collection rule is disabled Enable this collection rule if
Second 2008 and 2012 based on customer feedback. physical disk write bytes per
Most of our customers do not second performance
collect the physical disk write collection is required.
bytes per second
performance information by
default.

Average Physical Disk Read This collection rule is disabled Enable this collection rule if
Queue Length 2008 and 2012 based on customer feedback. average physical disk read
Most of our customers do not queue length performance
collect the average physical collection is required.
disk read queue length
performance information by
default.

Average Disk Write Queue This collection rule is disabled Enable this collection rule if
Length 2008 and 2012 based on customer feedback. average disk write queue
(Physical Disk) Most of our customers do not length performance collection
collect the average disk write is required.
queue length performance
information by default.

Physical Disk Split I/O Per This collection rule is disabled Enable this collection rule if
Second 2008 and 2012 based on customer feedback. physical disk split I/O per
Most of our customers do not second performance
collect the physical disk split collection is required.
I/O per second performance
information by default.

Processor % DPC Time 2008 This collection rule is disabled Enable this collection rule if
and 2012 based on customer feedback. processor % DPC time
Most of our customers do not performance collection is
collect the processor % DPC required.

85
Rule/monitor Why disabled When to enable

time performance information


by default.

Processor % Interrupt Time This collection rule is disabled Enable this collection rule if
2008 and 2012 based on customer feedback. processor % interrupt time
Most of our customers do not performance collection is
collect the processor % required.
interrupt time performance
information by default.

Cluster Shared Volume - This monitor is disabled Enable this monitor if the state
NTFS State Monitor because the state of the of the NTFS file system is
NTFS partition is not typically required.
needed (Dirty State
notification).

Cluster Shared Volume - This monitor is disabled Enable this monitor if


State Monitor because, when enabled, it availability of the Cluster
may cause false negatives Shared Volume is necessary
during backups of the Cluster (not based on CSV space).
Shared Volumes.

Windows Server 2008 R2 This monitor is disabled Enable this monitor if BPA
Operating System BPA based on customer feedback. information is necessary.
Monitor Customers do not want BPA
data to be collected on all
systems by default.

86

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