Series 9

Quick Guide

Publication Reference : 120/16513-01

Issue 1

NDC Technologies Phone +44 (0)1621 852244

Bates Road, Fax +44 (0)1621 856180
Maldon, Essex CM9 5FA, UK www.ndc.com

© 2020 NDC Technologies

NDC Technologies
Dayton, Ohio 45424
Making Light Work

ment
Proprietary Notice
The information and design disclosed herein were originated by and are the property of NDC Technologies.
NDC Technologies reserves all patent, proprietary design, manufacturing, reproduction use, and sales rights
thereto, and to any article disclosed therein, except to the extent rights are expressly granted to others. The
foregoing does not apply to vendor proprietary parts.

In-line with NDC’s policy of continuous improvement, the information contained in this document may change
to allow the introduction of design improvements.

Series 9 Quick Guide

Part Number: 120/16513-01

Issue: I

Date of Release: March 31, 2020

Last Revised: --
Contact NDC
Online Support
You can access the NDC Customer Support portal, myNDC at https://ndc.custhelp.com.

myNDC is a cloud-based portal that allows you to get product support by phone, ask a question, provide feed-
back, submit an RMA request or access information in our on-line knowledge database. You can browse the
myNDC site or create a myNDC account.

• To create a myNDC account, click Log In or Sign Up. After creating the account, you will be immedi-
ately logged in. To log in on subsequent visits to myNDC, click Log In, enter your user name and
password, and then click LOG IN.

• To submit an RMA, click on RMA Request and follow the on-screen instructions.
NDC Contact Numbers
Please have your sales order number at hand before contacting NDC.

Americas +1 626 939 3855

Japan: +81 (0)3 3255 8157

Asia Pacific All other countries: +44 1621 852244

Select option 3 to be connected to the
service team

China +86 21 61133609

Germany: 0800 1123194

France: 0810 600 400

EMEA
Italy: +39 0331 454 207
(Europe,
Middle East,
Africa) All other countries (English speaking):
+44 1621 852244
Please select option 3 to be
connected to the service team
Caution

• The equipment described in this manual contains high potential voltages. Isolate the mains
supply from the equipment during interconnection and maintenance.

• If the gauge is not installed and used in the manner prescribed in this manual, the safety pro-
tection afforded by the equipment may be impaired.

• For complete electrical safety in operation, the equipment has been supplied with double-pole
neutral fusing incorporated. Do not modify in any way.

Series 9 Quick Guide: Caution i

Storage & Unpacking
Storage
Pending installation, store between 0°C and 70°C at less than 60% relative humidity. Allow the equipment to
regain ambient temperature prior to installation.

Unpacking
Note: Before unpacking your on-line gauge, make sure you check off all the items against the packing list.

Retain the packaging used to ship all parts of your system, so that in the event that the equipment needs to
be returned, it can be suitably re-packed for its safe return.

Open the packaging carefully and remove each item. Take the items to a clean room for inspection. Check
that all the items on the Packing Note / Scope of Supply, have been supplied. Check that they are free from
external damage, the connectors are free from dirt, and the cables are not chaffed or kinked.

ii Series 9 Quick Guide: Storage & Unpacking

Overview
Thank you for purchasing your Series 9 on-line gauging system. We are confident that it will provide you with
immediate process benefits, now and for years to come.

The aim of this manual is to help you, step-by-step, from taking delivery of the gauge, unpacking, installation
and calibration to obtaining results in the shortest possible time.

A numbered key system has been used to allow rapid access to specific sections of the manual.

For further information about the Series 9 gauge and its options, refer to the Technical Reference Manual
which can be downloaded from NDC Service Cloud at https://ndc.custhelp.com.

• Section 1 − Shows the schematic diagrams for some of the commonly used Series 9 configurations.

• Section 2 − Details installation good practice, installation of the gauge

• Section 3 − Gives an overview of the operation of the Operator Interface.

• Section 4 − Describes the purpose of calibration and the practical procedures to set up the gauge to
obtain accurate measurement results. Provides explanation and details of how to calibrate the gauge
for a new product.

• Section 5 − Details the usual configuration activities and the set-up method.

• Section 6 − Provides details for replacing the lamp and motor within the gauge.

• Section 7 − Contains Outline drawings.

Series 9 Quick Guide: Overview iii

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iv Series 9 Quick Guide

Table of Contents
1 ELEMENTS OF THE SERIES 9 GAUGING SYSTEM....................................................................... 1-1
1.1 SCHEMATIC DIAGRAMS .............................................................................................................. 1-1
2 INSTALLATION................................................................................................................................. 2-1
2.1 INSTALLATION GOOD PRACTICE ................................................................................................. 2-1
2.2 INSTALLATION ........................................................................................................................... 2-3
2.2.1 Environmental Specification ........................................................................................... 2-3
2.2.2 Gauge Mechanical Installation ........................................................................................ 2-3
2.2.3 Direct Viewing ................................................................................................................. 2-4
2.2.4 Viewing Window ............................................................................................................. 2-4
2.2.5 Surface ........................................................................................................................... 2-4
2.2.6 Air Purge Window ........................................................................................................... 2-4
2.2.7 Mounting the Gauge Peripherals (GCI/PH/OI) ................................................................ 2-5
2.3 ELECTRICAL CONNECTIONS ....................................................................................................... 2-5
2.3.1 Mains Power Connection ................................................................................................ 2-6
2.3.2 Gauge Services Cable Connections ............................................................................... 2-7
2.3.3 Ethernet Cable Connections ........................................................................................... 2-8
2.3.4 Analogue and Digital Inputs and Outputs ....................................................................... 2-9
3 GAUGE CONTROL INTERFACE OVERVIEW ................................................................................. 3-1
3.1 GENERAL ................................................................................................................................. 3-1
3.2 HOME PAGE AND TOUCH BUTTONS ............................................................................................ 3-2
3.2.1 Navigation Buttons.......................................................................................................... 3-2
3.2.2 Home Page..................................................................................................................... 3-2
3.2.3 Toolbar Buttons .............................................................................................................. 3-3
4 CALIBRATION .................................................................................................................................. 4-1
4.1 OVERVIEW................................................................................................................................ 4-1
4.1.1 Response Time............................................................................................................... 4-2
4.2 COLLECTING SAMPLES .............................................................................................................. 4-3
5 GUIDE TO COMMONLY USED FEATURES AND FUNCTIONS ...................................................... 5-1
5.1 INTRODUCTION ......................................................................................................................... 5-1
5.1.1 How to Change the Security Levels ................................................................................ 5-1
5.1.2 How to Change the Language ........................................................................................ 5-3
5.1.3 How to Change the Date and Time................................................................................. 5-4
5.1.4 How to Change the Gauge and Measurement Channel Names ..................................... 5-5

Series 9 Quick Guide: Table of Contents v

 5.1.5 How to View, Edit and Save Product Recipes (Span, Trim, Application,
Response Time) .................................................................................................................... 5-6
5.1.6 How to Use Auto Trim..................................................................................................... 5-8
5.1.7 How to Set Up the Analogue Output Scaling .................................................................. 5-9
5.1.8 Gauge Diagnostics ....................................................................................................... 5-10
6 MAINTENANCE ................................................................................................................................ 6-1
6.1 WARNINGS AND CAUTIONS ........................................................................................................ 6-1
6.2 CLEANING ................................................................................................................................ 6-2
6.3 REPLACING THE GAUGE SOURCE LAMP ASSEMBLY ..................................................................... 6-2
6.4 REPLACING THE FILTER WHEEL MOTOR ..................................................................................... 6-3
6.5 REPLACING THE REFERENCING MOTOR ...................................................................................... 6-6
7 OUTLINE DRAWINGS ...................................................................................................................... 7-1

vi Series 9 Quick Guide: Table of Contents

Table of Figures
Figure 1-1 A single gauge system with Gauge Control Interface (GCI) .................................................... 1-2
Figure 1-2 A single gauge system with a Gauge Control Interface (GCI) and Power Hub (PH) ............... 1-2
Figure 1-3 A single gauge system with a Gauge Control Interface (GCI) and Operator Terminal (OT) .... 1-3
Figure 2-1 Location and orientation of the gauge to the product .............................................................. 2-3
Figure 2-2 Location and orientation of the gauge to the product .............................................................. 2-3
Figure 3-1 Home page.............................................................................................................................. 3-2
Figure 4-1 Update the TRIM to +3.5 to move the calibration to the perfect calibration line ...................... 4-2
Figure 4-2 Where to take samples of product........................................................................................... 4-3
Figure 5-1 Select user level page ............................................................................................................. 5-2
Figure 5-2 Settings page - Supervisor user .............................................................................................. 5-3
Figure 5-3 Local Settings page................................................................................................................. 5-4
Figure 5-4 Set Date and Time page ......................................................................................................... 5-4
Figure 5-5 Rename Gauge & Channels page .......................................................................................... 5-5
Figure 5-6 Configure Products page ........................................................................................................ 5-6
Figure 5-7 Contents of selected Product .................................................................................................. 5-7
Figure 5-8 Product change indicator ........................................................................................................ 5-7
Figure 5-9 Auto Trim - first page............................................................................................................... 5-8
Figure 5-10 Auto Trim - second page ....................................................................................................... 5-9
Figure 5-11 Configure Analogue Outputs page ...................................................................................... 5-10
Figure 5-12 Gauge Diagnostics page - General group ........................................................................... 5-11
Figure 6-1 Slide chassis out from enclosure............................................................................................. 6-2
Figure 7-1 Gauge viewing distance from the product ............................................................................... 7-1
Figure 7-2 Gauge: Outline Drawing .......................................................................................................... 7-2
Figure 7-3 Stainless Steel GCI/GCP/OT/PH: Outline Drawing ................................................................. 7-5
Figure 7-4 Composite GCI/GCP/OT/PH: Outline Drawing........................................................................ 7-6

Series 9 Quick Guide: Table of Figures vii

viii Series 9 Quick Guide: Table of Figures
 CHAPTER

1
1 Elements of the Series 9 Gauging
System
Your gauging system comprises a combination of some or all of the items listed below, depending upon the
purchased configuration:

• Series 9 Gauge
• Operator Terminal (OT)
• Gauge Control Interface (GCI)
• Hand-Held Interface
• Gauge Control Port (GCP)
• Prepared interconnection cables

1.1 Schematic Diagrams

Examples of the three typical basic single-gauge configurations are shown in Figure 1-1, Figure 1-2 and Fig-
ure 1-3.

Notes:

1. Your system may not contain all the parts shown in the illustrations.
2. Multi-gauge systems are constructed in the same way using the same basic building blocks.

Series 9 Quick Guide: Elements of the Series 9 Gauging System 1-1

 GCI

GAUGE MAINS SUPPLY

DIGITAL I/Ps*
DIGITAL O/Ps*
GAUGE CABLE
ANALOGUE O/Ps*

AIR SUPPLY
TO THE WINDOW * Options

Figure 1-1 A single gauge system with Gauge Control Interface (GCI)

PH GCI

GCI

MAINS SUPPLY
ETHERNET CABLE MAINS SUPPLY

GAUGE DIGITAL I/Ps*

GAUGE CABLE DIGITAL O/Ps*

ANALOGUE O/Ps*

AIR SUPPLY
TO THE WINDOW * Options

Figure 1-2 A single gauge system with a Gauge Control Interface (GCI) and Power Hub (PH)

1-2 Series 9 Quick Guide: Elements of the Series 9 Gauging System

 OT GCI

GCI

MAINS SUPPLY
ETHERNET CABLE MAINS SUPPLY

GAUGE DIGITAL I/Ps*

GAUGE CABLE DIGITAL O/Ps*

ANALOGUE O/Ps*

AIR SUPPLY
TO THE WINDOW * Options

Figure 1-3 A single gauge system with a Gauge Control Interface (GCI) and Operator Terminal (OT)

Series 9 Quick Guide: Elements of the Series 9 Gauging System 1-3

1-4 Series 9 Quick Guide: Elements of the Series 9 Gauging System
 CHAPTER

2
2 Installation
2.1 Installation Good Practice
• Mains Supply

The Series 9 gauge requires a clean mains power supply (100W / 85-265Vac 50/60Hz).

• Isolation Switch

Equipment permanently connected to the mains supply should incorporate an accessible and clearly
identifiable isolating device, such as a double-pole isolator switch or circuit breaker, positioned near
to the equipment.

• Cables

Lay signal cables in a low power signal conduit, and mains cables in a low power mains supply con-
duit. Do not alter any of the supply cables or enclosures. The cable and isolating device used to con-
nect the equipment to the mains supply should have a minimum current rating of 10 amps.

• Avoid Electromagnetic Interference (EMI)

Ensure that no part of the Series 9 system is placed near sources of strong EMI, such as large elec-
tric motors, welding equipment, large static discharges, r.f. and microwave ovens, large transformers,
transmitters, power control circuits.

• Avoid Vibration

The Series 9 system is an optical instrument. Excessive vibration may damage it.

• Temperature Range

Operating temperature range: 0°C to 50°C without cooling. See the Series 9 Technical Reference
Manual for details.

Series 9 Quick Guide: Installation 2-1

 • Ambient Light

The gauge performance is not influenced by ambient light changes of any type. However, intense di-
rect radiation into the viewing window may disturb the gauge. If this occurs, an error message is dis-
played on the display.

• Viewing Windows

The product may be viewed through a window. This can be glass or sapphire but must not be Per-
spex,

Polycarbonate or any other plastic due to their absorption properties and their ability to retain mois-
ture. The product must be in contact with the window for reliable results.

• Relative Humidity

The gauge automatically compensates for relative humidity variation and is therefore not significantly
affected.

• Condensing Steam

Steam as water droplets will influence a measurement, and an air purge window should be used to
prevent problems.

2-2 Series 9 Quick Guide: Installation

2.2 Installation
2.2.1 Environmental Specification
Refer to the Technical Reference Manual for details regarding the Environmental Specification which includes
Pollution and Installation categories.

2.2.2 Gauge Mechanical Installation

The location and orientation of the gauge relative to the product is shown in Figure 2-1 and Figure 2-2 when
viewed directly, and through a window, respectively. Refer to the outline drawings in Section 7 for actual oper-
ating distances and mounting details.

Figure 2-1 Location and orientation of the gauge to the product

Figure 2-2 Location and orientation of the gauge to the product

Series 9 Quick Guide: Installation 2-3

2.2.3 Direct Viewing
When viewing the product directly, the gauge should be installed above a continuous moving stream of prod-
uct without gaps, for example, on a band/belt or vibro conveyor. The depth of product should be at least a few
centimetres, enough to obscure the background such as the conveyor belt.

2.2.4 Viewing Window

When viewing through a window, the product must be pressed up against the glass surface without gaps. It is
vital not to measure a falling “rain” of powder where there would be an extremely variable path length of the
IR light product presentation.

2.2.5 Surface
Measurements after a dryer or conditioner are best installed as far down stream as possible to give the prod-
uct a chance to equilibrate. If there is danger of surface drying of a hot product, then a plough device should
be used to turn over the product surface. Infrared is a surface measurement, penetrating from a few tenths of
a millimetre to several centimetres, depending on product, and therefore the product surface must be repre-
sentative of the bulk moisture or related in a consistent way.

2.2.6 Air Purge Window

The air purge window (APW) inhibits window contamination by maintaining a positive air pressure around the
window area.

Fit the APW as follows:

1. Slide the APW into place and lock in place by tightening the thumb screw.

2. The APW can be connected using a 6mm diameter tube to a clean, dry and oil-free air supply.

3. The air pressure can be adjusted to give an air flow of at least 20L/min.

2-4 Series 9 Quick Guide: Installation

2.2.7 Mounting the Gauge Peripherals (GCI/PH/OI)
It is recommended that the ABS boxed peripherals (GCI/PH/OI) are mounted on a flat surface otherwise a
wall mounting kit should be purchased, part No. 120/16261-01SA and vertically so that the cables run down
and away from the unit. Ensure that there is adequate clearance above and below to allow unrestricted air-
flow. Refer to the outline drawings in Chapter 7 or Technical Reference Manual for further details.

2.3 Electrical Connections

The following section provides details of the electrical connections for the Series 9 gauging system, referring
to the Systems layouts in Figure 1-1, Figure 1-2 and Figure 1-3.

The electrical connection to the gauge is made through a supplied services cable with a circular screw lock
connector. However, the gauge must be permanently connected to earth through one of its M8 mounting
screw holes using a 4mm square (minimum) cross-sectional area earth braid.

All the peripherals must also be permanently connected to earth through its M4 earth stud using a 4mm
square (minimum) cross-sectional area earth braid.

M4 earth stud

Series 9 Quick Guide: Installation 2-5

Connections to all the peripherals (GCI/GCP/OT/PH) are routed through cable glands and made to screw ter-
minations that have a common arrangement, as per the following sections. The gland nut must be tightened
with a torque wrench to 3.5Nm to form a good seal with the cable braids trapped in the gland, as per the
sketch below.

BULK HEAD GLAND

DOMED NUT
SCREEN 20°
CABLE
20°
20°
20°

CABLEPLASTIC IN-

SERT
SCREENKEEP AS SHORT AS

POSSBILE 20°

20°

2.3.1 Mains Power Connection

The mains power cable provided by the user, must be 3-core mains cable, double insulated, 18 AWG (mini-
mum) wire gauge with an outside diameter in the range Ø6.0mm to Ø10.0mm to ensure it will seal in the ca-
ble gland.

The cable should be routed through the gland closest to the power terminals as shown in the photo below,
following the legend on the board, terminated from left to right; 1 = Earth, 2 = Neutral. 3 = Live.

2-6 Series 9 Quick Guide: Installation

2.3.2 Gauge Services Cable Connections
The gauge cable connector is first mated to gauge connector and locked in place using the connector screw
lock ring in a clockwise motion.

The free end of the gauge cable is terminated to the screw terminals marked “ETH2 24V” using the following
table.

“ETH2 24v”
Wire Colour Function
terminal

Pair 1 White Tx- Ethernet Tx-

Pair 1 Orange Tx+ Ethernet Tx+

Pair 2 White Rx- Ethernet Rx-

Pair 2 Green Rx+ Ethernet Rx+

Pair 3 White + Power output +24Vdc

Pair 3 Brown + Power output +24Vdc

Pair 4 White - Power output 0Vdc return

Pair 4 Blue - Power output 0Vdc return

Series 9 Quick Guide: Installation 2-7

Note that the twists in the pairs must be continued up to the termination point.

2.3.3 Ethernet Cable Connections

The Ethernet connections can be made thru the screw terminal connectors marked “ETH3” and “ETH4”.

These connections must be made using an Industrial Cat5E network cable (normally supplied) with an outside
diameter in the range Ø6.0mm to Ø10.0mm using the following table.

The termination designations are the same at both ends of the cable.

“ETH3”
Wire Colour “ETH4” Function
terminal

Pair 1 White Tx- Ethernet Tx-

Pair 1 Orange Tx+ Ethernet Tx+

Pair 2 White Rx- Ethernet Rx-

Pair 2 Green Rx+ Ethernet Rx+

Note that the twists in the pairs must be continued up to the termination point.

2-8 Series 9 Quick Guide: Installation

2.3.4 Analogue and Digital Inputs and Outputs
The GCI and GCP can be populated with up to four input/output boards that can plugged in and stacked in
two rows, as shown in the photo below, for example.

Analogue output
board #1
Digital output
board #3

Digital input Analogue output

board #4 board #2

Series 9 Quick Guide: Installation 2-9

2.3.4.1 Analogue Output Board

Channel 1
Channel 2

Provides two isolated Analogue outputs that can be set for 0-10v (V) or 4-20mA (I) by the slide switches as
shown on the board legend (as V and I) with the following connections.

Terminal Number Function

Left to right

1 Channel 1 +

2 Channel 1 -

3 Channel 2 +

4 Channel 2 -

2-10 Series 9 Quick Guide: Installation

2.3.4.2 Digital Outputs

Provides eight N/O relay contacts (125vac/60vdc/1A maximum ratings) with connections in the table below.

Terminal Number Function

Left to right

1 and 2 Relay contact 1

3 and 4 Relay contact 2

5 and 6 Relay contact 3

7 and 8 Relay contact 4

9 and 10 Relay contact 5

11 and 12 Relay contact 6

13 and 14 Relay contact 7

15 and 16 Relay contact 8

Series 9 Quick Guide: Installation 2-11

2.3.4.3 Digital Inputs

Provides eight Opto-isolated inputs (Low 0vdc and High 3vdc-30vdc) with connections in the table below.

Terminal Number Function

Left to right

1 Input 1

2 Input 2

3 Input 3

4 Input 4

5 Input 5

6 Input 6

7 Input 7

8 Input 8

7&8 Common 0v

2-12 Series 9 Quick Guide: Installation

 CHAPTER

3 Gauge Control Interface Overview

3.1 General
Operation of the Gauge Control Interface (GCI) is carried out via the button icons displayed on its touch-sen-
sitive display screen.

The GCI allows the user to control one or more Series 9 gauges and display their measurements. The opera-
tion of the unit will be more easily understood by referencing the flow chart, included at the end of this section,
that shows the page structure and icon names.

Series 9 Quick Guide: Gauge Control Interface Overview 3-1

 3.2 Home Page and Touch Buttons
Access to various functions are through touch buttons with specific Icons as described in the following sec-
tions.

3.2.1 Navigation Buttons

Home Available on all pages and takes you back to the home page.

Back Takes you back to the previous page

3.2.2 Home Page

The Home page is displayed automatically on power up after the splash screen, as per the example below
(Figure 3-1).

Product Recipe
Gauge name

Measurement Trend button

name

Measurement
value

Home page indicator

Status bar

Figure 3-1 Home page

3-2 Series 9 Quick Guide: Gauge Control Interface Overview

3.2.3 Toolbar Buttons

− Sample

The Sample function enables the average gauge measurement to be computed over either a preset or
manually terminated time period. At the end of the sample, the mean and standard deviation of all the en-
abled measurement channels in the gauge are shown.

− Product Selection

Used to select a Product Recipe containing predefined calibration settings from a list.

− Security

Used to select the permitted access level with Operator being the basic default level and Supervisor and
Engineer, allowing more advanced access with default password as 1111 and 2222, respectively.

− Gauge Diagnostics

This is only shown when the user is logged on at Operator level, and is used to view Gauge diagnostics
and to perform a gauge check function.

− Configuration

This is only shown when the user is logged on at Supervisor or Engineer level, and is used to manage
configuration settings, including Product recipes.

Series 9 Quick Guide: Gauge Control Interface Overview 3-3

o
3-4 Series 9 Quick Guide: Gauge Control Interface Overview
 CHAPTER

4
4 Calibration
4.1 Overview
Before attempting calibration, it is important to make sure you have configured the gauge response time,
alarms (where fitted), gauge name, constituent names, and saving the existing gauge settings. Please refer to
Section 5 of this user guide.

Calibration is necessary to ensure that the measurement made by the Series 9 gauge agrees with the user’s
laboratory reference method, over the measurement range of interest. The gauge is delivered with the unique
NDC SpeedCal loaded, and consequently requires only minimum setting-up before it can be used for process
control. While the gauge as delivered shows a linear response to the parameters being measured, it is neces-
sary to Trim the gauge to ensure that it matches the local reference method and takes into account the meas-
urement location.

The following steps are involved - functional detail described later.

• Use the AUTOTRIM function to automatically adjust the TRIM, based upon knowledge of the ex-
pected product constituent levels. This process ensures that the GCI/OT screen displays a value
close to that expected.

• Repeat the above for each constituent in the product.

A new TRIM value is automatically calculated and downloaded to the gauge.

• Sample the product from the process line to allow an accurate Trim adjustment so that the gauge
agrees with the reference method. This involves accurate physical sample collection.

• Take samples physically from a position just after and in line with the measurement point, and
store in a sealed container whilst using the sample function in the GCI/OT, and record the sample
average. Repeat the Sample procedure at least 10 times.

• Undertake the laboratory reference analysis of the collected samples.

• Using the sample averages recorded and the associated lab reference results, calculate the aver-
age difference between them. This difference is the TRIM change required to achieve perfect cali-
bration, see Figure 4-1.

• Enter the new TRIM value as part of the Product recipe.

Series 9 Quick Guide: Calibration 4-1

 • Select the Product recipe.

The new TRIM value is downloaded to the gauge.

20

PERFECT CALIBRATION

15

SERIES 9 OUTPUT
10 INCREASE IN
TRIM VALUE
CURRENT
CALIBRATION
5
TRIM = +3.5
TRIM = +3.5

0 5 10 15 20
LABORATORY VALUE

VALEUR DE LABORATOIRE

Figure 4-1 Update the TRIM to +3.5 to move the calibration to the perfect calibration line

4.1.1 Response Time

Note: Before attempting to check the calibration, it is important to make sure that you have configured the
gauge response time, alarms (where fitted), gauge name, constituent names, and saved the existing
gauge settings.

The response time is a process specific averaging function. For the Series 9 gauge, it is normally set at a
value in the range 0.2 sec to 10 sec. A product with a small particle size - milk powder for example, will only
require a relatively short response time, 0.2 sec to 1.0 sec, whereas a product with a large particle size - 5
mm pelletized feed for example, will require a response time of 5 to 10 secs.

4-2 Series 9 Quick Guide: Calibration

4.2 Collecting Samples
Samples should be collected following the best practice outlined below.

• The samples collected must be representative of what the gauge is seeing.

• Take samples immediately after the gauge and in line with the gauge, Figure 4-2.

VIEW FROM ABOVE

PRODUCT ON BELT DIRECTION OF PRODUCT

GAUGE IN LINE
WITH
GAUGE
WITH
BEAM PATCH IDEAL PLACE TO SAMPLE GAUGE
ON PRODUCT

TAKE SAMPLE
GAUGE POSITION

Figure 4-2 Where to take samples of product

• Take samples when there are no large process changes or trends occurring.

• Use the Sample function on the GCI or OT to get representative average readings.

• Collect Ssample continuously for the period corresponding to the SAMPLE PERIOD set in the
GCI/OT Interface.

• Immediately place the samples collected in sealed containersbags. This is particularly important
for moisture measurements.

• Analyse the samples in duplicate by laboratory reference method.

• If there are significantly large differences between the duplicate tests, ignore these results or re-
test samples.

• Take a minimum of 10 samples, but more samples will give a more accurate result.

Series 9 Quick Guide: Calibration 4-3

4-4 Series 9 Quick Guide: Calibration
 CHAPTER

5
5 Guide to Commonly Used
Features and Functions
5.1 Introduction
The graphical procedures in this chapter illustrate how to set-up the following commonly used functions:

• How to change the security levels

• How to change the language

• How to change the date/time

• How to change the gauge and measurement channel names

• How to view, edit and save Product Recipes (Span, Trim, Application, Response time)

• How to use Auto Trim

• How to set up the analogue output scaling

Note: The functions above, except for changing the security levels, are accessible only to a Super-
visor or Engineer.

5.1.1 How to Change the Security Levels

Operator is the default user. The other two security levels are Supervisor and Engineer. Those levels require
a password.

− Logging in as a Supervisor or Engineer

To log in as a Supervisor or Engineer:

1. Touch the Security button. The Select user level page will appear (Figure 5-1).
The topmost button shows the user that is currently logged on.

Series 9 Quick Guide: Guide to Commonly Used Features and Functions 5-1
 Figure 5-1 Select user level page

2. Touch the Supervisor or Engineer button.

3. Enter the password for Supervisor or Engineer using the displayed keyboard.

If the password that you entered is correct, you will be logged in as a Supervisor or Engineer.

− Logging Out

The Log Out function is only relevant if you are currently logged on as a Supervisor or Engineer. To log
out:

1. Touch the Security button. The Select user level page will appear (Figure 5-1).

2. Touch the Log Out button.

This will cause the current user to be set to Operator, and the Home page to be displayed.

5-2 Series 9 Quick Guide: Guide to Commonly Used Features and Functions
5.1.2 How to Change the Language
To change the language:

1. Touch the Configuration button to bring up the Settings page.

Icons appearing on this page vary, depending on whether you are logged in as a Supervisor or Engi-
neer. Figure 5-2 shows the Settings page as viewed by a Supervisor.

Figure 5-2 Settings page - Supervisor user

2. Supervisor: Touch the Local Settings icon.

Engineer: Touch the Configure Display icon on the Settings page, then touch Local Settings on the
Display Settings page.

The Local Settings page will appear (Figure 5-3).

Series 9 Quick Guide: Guide to Commonly Used Features and Functions 5-3
 Figure 5-3 Local Settings page

3. Touch the Language box, select the desired language, and select OK.

5.1.3 How to Change the Date and Time

To change the date and time:

1. Touch the Configuration button to bring up the Settings page.

2. Supervisor: Touch the Date/Time icon.

Engineer: Touch the Configure Hardware icon on the Settings page, then touch Date/Time on the
Hardware Settings page.

The Set Date and Time page will appear (Figure 5-4).

Figure 5-4 Set Date and Time page

5-4 Series 9 Quick Guide: Guide to Commonly Used Features and Functions
 3. To change the date, touch the date on the calendar on the left, then touch the Set Date To xxx but-
ton.
To change the time, touch the HOURS, MINUTES and SECONDS lists, then touch the Set Time to
xxx button.

5.1.4 How to Change the Gauge and Measurement Channel

Names
The gauge as supplied will have been named with the gauge serial number. To change to another name of
your choice at any time, carry out the following procedure.

To change the gauge and measurement channel names:

1. Touch the Configuration button to bring up the Settings page.

2. Supervisor: Touch the Gauge Settings icon.

Engineer: Touch the Configure Hardware icon on the Settings page, then touch Gauge Settings on
the Hardware Settings page.

The Rename Gauge & Channels page will appear (Figure 5-5).

Figure 5-5 Rename Gauge & Channels page

3. To change the gauge name, touch the Gauge Name box and enter the new gauge name.
To change the measurement channel name, touch the Channel x Name box and enter the new
measurement channel name.

Series 9 Quick Guide: Guide to Commonly Used Features and Functions 5-5
5.1.5 How to View, Edit and Save Product Recipes (Span, Trim,
Application, Response Time)
The measurement Response Time may be set to suit the characteristics of the Product being measured. This
is done by editing a product definition for that product.

To view or edit the contents of a Product Recipe:

1. Touch the Configuration button to bring up the Settings page.

2. Touch the Configure Products icon.

The Configure Products page will appear (Figure 5-6).

Figure 5-6 Configure Products page

3. Under “Select Product”, select a Product from the list.

4. Touch the Edit button.

The contents of the selected Product will be displayed (Figure 5-7). Simply swipe up or down to scroll
the settings.

5-6 Series 9 Quick Guide: Guide to Commonly Used Features and Functions
 Figure 5-7 Contents of selected Product

5. To change a setting, touch the appropriate box and enter the new value or select from the list shown.
Common settings are Span, Trim, Algorithm and Response Time.

If a setting is changed, the affected box will be shown with a light yellow background (Figure 5-8).

Figure 5-8 Product change indicator

6. To save the changes to the Product, touch the Save Changes button.
Otherwise, if the Cancel Changes button is touched, the changes will not be saved to the Product.
Note that the change will not take effect on the current measurement until loaded.

Series 9 Quick Guide: Guide to Commonly Used Features and Functions 5-7
5.1.6 How to Use Auto Trim
Note: The Auto Trim function can only be carried out on the current Product.

To carry out the Auto Trim function:

1. Touch the Configuration button to bring up the Settings page.

2. Touch the Configure Products icon.

The Configure Products page will appear (Figure 5-6).

3. Touch the Auto Trim button.

The Auto Trim page will be displayed (Figure 5-9).

Figure 5-9 Auto Trim - first page

4. Touch the button below the Trend chart.

The display will switch to the Auto Trim page shown in Figure 5-10.

5-8 Series 9 Quick Guide: Guide to Commonly Used Features and Functions
 Figure 5-10 Auto Trim - second page

5. Touch the Target box and enter the measurement value the gauge should be reading.
This is the value known (from lab results) at the point where the measurement is taken.

6. Touch the Start Sample button.

While the gauge is sampling, a progress indicator bar is updated.

7. When sampling is completed, touch the Save Sample button to save the sample, or touch the Apply
button to update the newly calculated Trim value.

5.1.7 How to Set Up the Analogue Output Scaling

Note: This function can only be carried out by an Engineer.

The analogue data output can optionally be a 4 to 20 mA current output, where the value of the current (mA)
is directly and linearly proportional to the value of the gauge measurement. The following example shows how
to set the measurement value (Low) to be represented by the 4 mA output and the measurement value (High)
to be represented by the 20 mA output.

1. Touch the Configuration button to bring up the Settings page.

2. Touch the Configure Hardware icon on the Settings page, then touch Analogue Outputs on the
Hardware Settings page.

The Configure Analogue Outputs page will appear (Figure 5-11).

Series 9 Quick Guide: Guide to Commonly Used Features and Functions 5-9
 Figure 5-11 Configure Analogue Outputs page

3. 2 or 4 analog outputs are available, depending on whether 1 or 2 boards are fitted. Select an output
from the left column: Output 1, Output 2, Output 3 or Output 4.

4. Touch the Channel box and select the measurement channel.

5. Touch the Output Mode box and select 4-20 ma.

6. Touch the Low Limit box and enter the measurement to correspond to the 4 mA output.

7. Touch the High Limit box and enter the measurement to correspond to the 20 mA output.

5.1.8 Gauge Diagnostics

The Gauge Diagnostics page displays various diagnostic information about the gauge. Operators can access

this page by touching the button. Supervisors and Engineers can access this page by touching the

button, and then selecting Diagnostics on the Settings page.

There are 4 groups of information that can be viewed on the Diagnostics page, selectable by touching Gen-
eral, Version, Motor or Lamp on the left side of the screen. For example, the General group displays the
internal temperature of the gauge and the window contamination level. Figure 5-12 shows the Diagnostics
page when General is selected.

5-10 Series 9 Quick Guide: Guide to Commonly Used Features and Functions
 Figure 5-12 Gauge Diagnostics page - General group

5.1.8.1 Gauge Check

The Gauge/Ref Check button on the Gauge Diagnostics page brings up the Gauge/Reference
Check page, which has a button for carrying out the Gauge Check routine. Supervisors and Engineers also
have access to a button on that page for Re-referencing the gauge. Additionally, Engineers have access to a
button for carrying out an Internal Reference on the gauge.

Series 9 Quick Guide: Guide to Commonly Used Features and Functions 5-11
5-12 Series 9 Quick Guide: Guide to Commonly Used Features and Functions
 CHAPTER

6
6 Maintenance
This chapter covers general cleaning of Series 9 components, and corrective maintenance to the level of the
parts designated as customer replaceable items.

6.1 Warnings and Cautions

When carrying out any maintenance on the system, observe the following to avoid injury to personnel and
damage to the equipment.

BATTERY WARNING

There is a rechargeable PCB-mounted battery in the Series 9 sensor – NO attempt

should be made by the user to replace it. If there are issues regarding this, please con-
sult NDC or their representative.

• If the gauge has been operating in very high temperature environment, allow adequate time for it
to cool before handling.

• Compressed air can be dangerous. Isolate the Air Purge window compressed air supply before
working on a gauge.

• Do not power up the gauge when the case is open. The filter wheel rotates at a very high speed
and could cause injury.

• Gauge maintenance must be carried out in a clean room away from the working area of the
equipment.

• While the gauge case is open, take care not to touch any optical surfaces.

• When working on any system components, observe standard anti-static precautions.

Series 9 Quick Guide: Maintenance 6-1

6.2 Cleaning
External surfaces of gauges and other system components should be cleaned periodically with a damp non-
abrasive cloth only.

Keep cables and connectors free from contaminants that could cause chemical damage. Clean gauge win-
dows as described below.

Caution: If solvents are needed to remove contamination, it is essential to consult the Customer Care De-
partment of NDC or their agent first, giving precise details of the solvent.

Clean the gauge window using a soft lint-free cloth.

Where necessary, use warm water and a mild detergent. Do not use abrasive cleaners of any kind.

6.3 Replacing the Gauge Source Lamp Assembly

To replace the Source Lamp Assembly:

1. Remove power from the gauging system.

2. Disconnect the services cable from the sensor.

3. Using a 4 mm Allen key, undo the 4 fixings screws within the corners of the sensor lid and carefully
slide the chassis out from the enclosure (Figure 6-1).

Figure 6-1 Slide chassis out from enclosure

4. Place the chassis facing downwards on a flat, clean surface.

6-2 Series 9 Quick Guide: Maintenance

 5. Locate the lamp, as indicated in the figure below.

Lamp

6. Unplug the two lamp assembly leads from the pcb.

7. Undo the two lamp fixing screws with a 2.5mm Allen key, and withdraw the lamp assembly from its
mounting.

8. Fit the new lamp (part number 120/16107-01SA) and reassemble the sensor following the reverse of
this procedure. Take care not to touch the lamp glass, as this may cause lamp failure.

If accidental contact is made, clean the glass with isopropyl alcohol (IPA).

9. Refit the chassis and tighten the lid screws, using a 4mm Allen key and torque wrench to 2.0Nm.

10. Switch the gauge on and allow 2 hours for it to reach full operating temperature, then auto-reference
the gauge.

6.4 Replacing the Filter Wheel Motor

To replace the filter wheel motor:

1. Remove power from the gauging system.

2. Disconnect the services cable from the sensor.

3. Using a 4 mm Allen key, undo the 4 fixings screws within the corners of the sensor lid and carefully
slide the chassis out from the enclosure (Figure 6-1).

4. Place the chassis facing downwards on a flat, clean surface.

Series 9 Quick Guide: Maintenance 6-3

 5. Locate the filter wheel motor (1), as indicated in the figure below.

(3) Motherboard PCB

(1) Filter wheel motor

(4) Vibration PCB

(2) Fixing screws

6. Unplug the filter wheel motor ribbon cable connector from the motherboard PCB (3).

7. Unplug the vibration PCB (4) ribbon cable connector.

8. Undo the filter wheel motor assembly fixings screws (2) with a 4 mm Allen key.

9. Lift the filter wheel assembly away from the chassis. Do not touch the optical surfaces of the filter
wheel.

If accidental contact is made, clean the optical surfaces with isopropyl alcohol (IPA).

10. Note the orientation of the filter wheel, with the bush containing the grub screw towards the end of the
motor shaft.

11. Loosen the grub screw and carefully withdraw the filter wheel from the motor shaft.

If the filter wheel does not come off easily, do not attempt to pull it off, as this may damage the
motor bearings. Instead, grip the wheel by its edges and use a small Allen key or similar tool to push
the motor spindle out from the wheel.

6-4 Series 9 Quick Guide: Maintenance

12. Remove the 3 x motor fixing screws using a 1.5 mm Allen key, as shown in the figure below.

Filter wheel motor

Motor fixing screws

13. If the instrument is within the warranty period, return the faulty motor to NDC for replacement. If not,
discard the motor.

14. Fit the filter wheel to the new motor (part number MO/0387-06).

If the wheel is a tight fit, do not attempt to push it on while holding the motor. Place the back end of
the motor shaft against a hard surface and then push the filter wheel on as far as it will go.

15. Tighten the filter wheel grub screw.

16. Fit the motor assembly, reassemble the sensor, and refit the chassis and tighten the lid screws, using
a 4mm Allen key and torque wrench to 2.0Nm.

17. Switch the gauge on and allow 2 hours for it to reach full operating temperature, then auto-reference
the gauge.

Series 9 Quick Guide: Maintenance 6-5

6.5 Replacing the Referencing Motor
To replace the referencing motor:

1. Remove power from the gauging system.

2. Disconnect the services cable from the sensor.

3. Using a 4 mm Allen key, undo the 4 fixings screws within the corners of the sensor lid and carefully
slide the chassis out from the enclosure (Figure 6-1).

4. Place the chassis facing downwards on a flat, clean surface.

5. Locate the referencing motor, as indicated in the figure below.

Referencing motor assembly

Collecting mirror

6-6 Series 9 Quick Guide: Maintenance

6. Remove the collecting mirror by removing the 3 x M4 screws (item 17 below) with a 3 mm Allen key,
then carefully lift and store it away.

Reference paddle

7. Carefully unplug the motor lead, remove the two pozi drive screws securing the reference motor
clamp (8,10, 21) and lift away the motor and reference paddle (5).

8. Remove the reference paddle from the motor shaft by undoing the grub screw and sliding it off the
shaft.

9. Fit the reference paddle to the new motor, by sliding along the motor shaft until it bot- toms out and
tightening the grub screw.

10. Reassemble the parts, following the reverse of the previous steps, tightening the lid screws, using a
4mm Allen key and torque wrench to 2.0Nm.

11. Switch the gauge on and allow 2 hours for it to reach full operating temperature, then auto-reference
the gauge.

Series 9 Quick Guide: Maintenance 6-7

6-8 Series 9 Quick Guide: Maintenance
 CHAPTER

7
7 Outline Drawings

Beam patch size Large (60mm) Medium (25mm) Small (10mm)

Pass height (A) 250 +/-100mm 200 +/- 50mm 140 +/-20mm
(measured from outside
surface of window)

Figure 7-1 Gauge viewing distance from the product

Series 9 Quick Guide: Outline Drawings 7-1

 Figure 7-2 Gauge: Outline Drawing

7-2 Series 9 Quick Guide: Outline Drawings

Series 9 Quick Guide: Outline Drawings 7-3
7-4 Series 9 Quick Guide: Outline Drawings
Figure 7-3 Stainless Steel GCI/GCP/OT/PH: Outline Drawing

Series 9 Quick Guide: Outline Drawings 7-5

 Figure 7-4 Composite GCI/GCP/OT/PH: Outline Drawing

7-6 Series 9 Quick Guide: Outline Drawings

Warranty
1. All sales of NDC Technologies products are subject to the contractual terms and conditions of the Order
pursuant to which they were sold to Buyer, including Warranty terms. The following terms are a general
summary of the contractual Warranty terms, NOT a revision or alternative to the contractual terms, and
are presented as merely a point of reference for your information. The contractual Warranty is the com-
plete and exclusive statement of all NDC Technologies warranties to Buyer. In the event the following
terms are in conflict with any of the contractual Warranty terms, the contractual Warranty terms shall be
deemed to control.

The warranty terms contained herein are expressly in lieu of any and all other warranties, ex-
pressed or implied, including any warranty of merchantability or fitness for a particular purpose.
In no event shall NDC Technologies be liable for any incidental, consequential or special dam-
ages, including but not limited to, any loss of business, income or profits, expenses incurred for
time when the system is not in operation, and any labor costs relating to or arising out of the per-
formance, functioning or use of the system.

Purchaser assumes the risk for use of this product and agrees to indemnify and hold NDC Tech-
nologies harmless for any and all damage to person or to property resulting therefrom.

NDC Technologies grants no license under any patent rights except the right, under only such pa-
tents as may be owned or acquired by NDC Technologies, to use the product sold hereby for the
purpose for which it is sold. NDC Technologies does not warrant that the product or its use does
not infringe any patent owned by persons other than NDC Technologies.

2. For a period of one (1) year from the date of delivery, NDC Technologies guarantees all products to be
free from defects in material and workmanship. During this period, NDC Technologies will repair or at its
option replace, free of all charges for parts and labor, any NDC Technologies parts determined by it to
have been broken or damaged due to causes other than improper application, abuse or negligence. NDC
Technologies’ obligation to repair or replace shall not extend to expendable parts which are subject to
normal operating wear. Nothing in this paragraph 2 will require NDC Technologies to make repairs or re-
placements where:

A. The product has been repaired, other than by an authorized NDC Technologies dealer or an NDC Tech-
nologies employee, or altered in any way without the prior written consent of NDC Technologies; or

B. The product has not been properly maintained in accordance with any operating and maintenance man-
ual supplied therewith; or

C. The product has been damaged as a result of fire, flood, war, insurrection, civil commotion, acts of God or
any other cause beyond the control of NDC Technologies or Buyer.

3. NDC Technologies’ liability shall be limited to the obligations set forth in Paragraph 2. These shall be the
Buyer’s sole and exclusive remedies, whether in contract, tort or otherwise, provided, however, that in lieu
thereof, NDC Technologies at its option may replace the entire product on an exchange basis or refund
the purchase price against the return of the defective product.

Series 9 Quick Guide: Warranty W-1

4. NDC Technologies will not be responsible for failure to provide service or parts due to shortage of materi-
als, labor or transportation strikes or delays, or any causes beyond NDC Technologies’ control.

5. Unless otherwise specified by NDC Technologies, all warranty repairs will be made at NDC Technologies’
facility. The customer shall be responsible for all expenses of packing, freight and insurance in connection
with the shipment of products to NDC Technologies for repair. NDC Technologies will pay the cost of re-
turning the equipment to customer.

If it is mutually determined by the buyer and NDC Technologies that the examination, replacement
or repair takes place at the buyer’s facility, then the buyer will be responsible for NDC Technolo-
gies’ travel and living expenses incurred in traveling to and from the buyer’s facility, and during
the time of the visit, as well as the cost of field labor and replacement parts unless the parts being
repaired or replaced are determined to have been defective, in which event the cost of said re-
paired or replacement parts shall be borne by NDC Technologies. These travel and living ex-
penses will be billed to the buyer at actual cost to NDC Technologies.

6. No person, including any NDC Technologies distributor, agent or representative, is authorized to assume
any liability on behalf or in the name of NDC Technologies, and NDC Technologies shall not be bound to
any understandings, representations, or agreements with respect to warranties except as set forth in this
policy.

7. NDC Technologies requests immediate notification of any claims arising from damage in transit in order to
determine if carrier responsibility exists. If damaged equipment arrives, save the shipping container for
inspection by the carrier and telephone NDC Technologies as soon as possible.

W-2 Series 9 Quick Guide: Warranty