TUTORIAL MKT243 CHAPTER 5
1. Define product and differentiate types of consumer product .
Definition : Product can be defined as everything , both favourable and
unfavourable that a person receives in an exchange . Product also is anything that
can be offered in a market for attention, acquisition, use, or consumption that might
satisfy a need or want .
Types of consumer product
Convenience Product A relatively inexpensive item that merits little shopping effort .
Shopping Product A product that requires comparison shopping, because it is
usually more expensive and found in fewer stores .
Specialty Product A particular item that consumers search extensively for and are
reluctant to accept substitutes .
Unsought Product A product unknown to the potential buyer or a known product that
the buyer does not actively seek .
2. What is packaging? Explain briefly the functions of packaging .
Definition : Packaging is a container for promoting the product and making it easier
and safer to use .
Functions of packaging
Containing and protecting products
Contain products that are liquid, granular , or otherwise divisible .
Enables manufactures , wholesalers , and retailers to market products in specific
quantities , such as ounces .
Physical protection is another obvious function of packaging because more of the
products are handled several times between the time they are manufactured and
harvested .
Protect products from breakage , evaporation , spillage , spoilage , light , heat ,
cold , infestation , and many other conditions .
Promoting Products
Packaging does more than identify the brand , list the ingredients , specify
features , and give directions .
Use designs , colors , shapes , and materials to try to influence consumer’s
perceptions and buying behavior .
Facilitating storage , use , and convenience
Wholesalers and retailers prefer packages that are easy to ship , store , and stock
on shelves .
Consumers are constantly seeking items that are easy to handle , open , and
reclose .
Facilitating recycling and reducing environment damage
Compatibility with the environment
A majority consumers said that they would give up the following conveniences if it
would benefit the environment : packaging designed for easy stacking/storing ,
packaging that can be used for cooking , and packaging designed for easy
transport .