Starbucks is the premier roaster and retailer of specialty coffee in the world.
In the Philippines it is the
leading coffeehouse, with 300 stores nationwide. Despite the growing competition of coffeehouses,
Starbucks has stood strong thanks to the professional yet personal attention that the chain’s baristas
give to every customer. Starbucks uses so-called conversational ordering. To build warmth and
familiarity, Starbucks baristas engage customers in conversation while taking their orders. The staff
member memorizes the customer’s name, their favorite drink or even their usual time of arrival in the
store. LS Nav, based on Microsoft Dynamics NAV, has been instrumental in attaining Starbucks’ goal of
building that connection with customers. Starbucks Philippines has been using LS Nav Hospitality since
2005.
https://www.lsretail.com/customers/starbucks-philippines
https://www.spglobal.com/marketintelligence/en/news-insights/latest-news-headlines/starbucks-shuts-
down-all-stores-in-philippines-due-to-coronavirus-57744085
https://www.reuters.com/companies/SBUX.PH
Starbucks Coffee is not only prominent in the Philippines but is also the leading café worldwide. People
acknowledge their beverages, pastries, and several other products regardless of their pricing strategy.
Their exceptional marketing and advertising strategies led them to where they are now – number 1
worldwide. But aside from marketing and advertising aspects, another important aspect Starbucks has
been focusing on is their quality management. Starbucks would not be able to great-tasting beverages
and pastries if quality is not observed and managed. In so far, Starbucks has been practicing effective
measures to maintain their operations at its best.
LINKS:
FOR CONTENTS:
Mission vision analysis http://panmore.com/starbucks-coffee-vision-statement-mission-statement ;
https://visionarybusinessperson.com/starbucks-mission-statement-vision-statement/
Sb org structure
https://www.tiua.edu/pages/class_sites/lyasen/businessmgmt08/Group2/index_files/Page296.htm#:~:t
ext=STARBUCKS%20has%20decentralized%20authority%20because,authority%2C%20managers%2C
%20and%20customers.
SB marketing analysis https://starbucks-canada.weebly.com/marketing-analysis.html
departmentalization https://www.coursehero.com/file/60294531/Starbuck-case-part-4docx/
org structure https://research-methodology.net/starbucks-organizational-structure-a-tall-and-
divisional/
functional structure https://www.advergize.com/business/organizational-structure-examples-types-
and-advantages/
SB org analysis https://slideplayer.com/slide/7004127/
Cost of production https://www.bartleby.com/essay/Cost-Of-Production-Of-Starbucks-PKFEB5Z9CXQ
Cost structure https://studentshare.org/finance-accounting/1629852-analyze-the-companys-cost-
structure-eg-variable-vs-fixed-costs-manufacturing-vs-non-manufacturing-costs-direct-vs-indirect-costs-
job-costing-or-process-costing-etc-for-starbucks ; https://www.coursehero.com/file/p71rgs0/Cost-of-
Production-8-Starbucks-Analysis-When-we-look-at-cost-of-production/
Cost structure and opex https://finance.yahoo.com/news/understanding-starbucks-cost-structure-
operating-170007296.html
Cost analysis https://www.bartleby.com/essay/Cost-And-Market-Challenges-The-Cost-Analysis-
PKNW6ZLWVAR
STRAMA https://ivypanda.com/essays/strategic-management-analysis-starbucks-coffee-company/
Pricing strategy https://smallbusiness.chron.com/starbucks-pricing-strategy-10544.html
Operations management analysis https://www.ipl.org/essay/Starbucks-Operations-Management-
Analysis-FJ3JKTPEE6G
Cost management analysis https://wenku.baidu.com/view/01ef26e8a98271fe900ef963.html?re=view
SB on writing names on cups https://www.marketingweek.com/starbucks-on-first-name-terms/
SB pricing strategies https://www.priceintelligently.com/blog/bid/184451/how-starbucks-uses-pricing-
strategy-for-profit-maximization#:~:text=Value%20Based%20Pricing%20Can%20Boost,pay%20without
%20driving%20them%20off.
SB pricing strategy https://www.academia.edu/7906605/Starbucks_Pricing_strategy
SB service process design http://team1starbucks.blogspot.com/2010/10/service-process-design.html
SB deconstructed its brand heres why https://www.fastcompany.com/90394468/starbucks-just-
publicly-deconstructed-its-brand-heres-why
SB marketing strategy https://coschedule.com/blog/starbucks-marketing-strategy
quality control http://team1starbucks.blogspot.com/2010/10/quality-control.html
FOR TABLE OF CONTENTS:
Operations management in SB https://desklib.com/document/operations-management-in-starbucks-
assign/
OM in SB https://myassignmenthelp.com/free-samples/operations-management-in-starbucks
SB operations management report https://courseresearchers.com/starbucks-operations-management-
report/
Operation management report https://www.slideshare.net/maxizomizotakexi/om-edited
FOR RECOS:
Wait time analysis https://www.shmula.com/starbucks-queueing-theory-constraints-lean/7768/
OM in SB https://myassignmenthelp.com/free-samples/operations-management-in-starbucks
design at SB https://www.slideshare.net/luisenrique.espinosa/design-at-starbucks
