OnePlus 8T User Manual EN
OnePlus 8T User Manual EN
Due to software updates, your experience of the software interface (including but not limited to
software features, user interfaces, and interaction experiences) may differ from the
Physical buttons 13
SIM & network 32
2
Bluetooth 36 Dolby Atmos 41
Device security 49
Digital Wellbeing & parental controls 55
Personal security 51
Utilities 56
Privacy 52
System 57
Permission manager 52
Accessibility 57
Show passwords 53
4
Backup 59 Contacts 66
Camera 73
Tips & Support 61
Gallery 77
APPS 63
Clock 78
Phone 64
Zen Mode 80
5
OnePlus Switch 81 REBOOT, UPDATE, BACKUP, RECOVERY 91
Google Apps 82
Reboot or force reboot 92
ADVANCED 85
System updates 92
Gaming mode 86
Backup and Restore 92
Do Not Disturb 87
Factory reset 93
Parallel Apps 88
Picture-in-picture 89 ACCESSIBILITY 95
FileDash 89 Magnification 96
Precautions for using the device 101 RF Exposure Information (SAR) 109
IC Statement 118
8
Getting started
start using.
9
10
Setting up your device Booting up your OnePlus 8T
4. Plug the SIM card tray back into your device. and other features. If you want to change these
later, you can do so after setting up the phone
* Use the original Nano-SIM card. Non-original
in the Settings app.
cards may cause damage.
11
is charging.
Battery and charging
You will need to charge the phone when you Charge the battery
first get it or if you have not used it for a long
1. Connect the USB cable to the adapter;
time.
2. Plug the USB cable into the phone's USB port.
Safety Information:
3. Plug the adapter into a power socket.
1. To ensure your safety and avoid damaging
the device, only use the official charger and 4. After charging, unplug the USB cable from the
3. Unplug the charger after you finish charging Save power and extend battery life
to avoid wasting electricity.
Reduce power consumption by doing the
4. Do not place anything on your phone while it following:
12
1. Turn off the screen when the device is not in safely(10V/6.5A)and quickly.
use.
It is recommended to use between 15°C and
2. Turn on Battery Saver mode when the 35°C degrees.
battery is low.
Physical buttons
3. Disable Bluetooth and Wi-Fi when you are not
using them.
Power button
4. Dim screen brightness and shorten sleep time
The power button is located on the right side of
in Settings.
the phone.
5. Delete apps that you do not use.
Press and hold the power button to turn on
Warp Charge 65 the device when the device is off.
13
Press the power button and volume up ringtone when you get an incoming call.
button simultaneously to power off.
14
NOTE: If the phone is in Do Not Disturb volume down button simultaneously to
mode, the ringtone and vibration will be access recovery mode when the device is
turned off. powered off.
Press and hold the power button and OnePlus Switch can quickly transfer all your data,
volume up button simultaneously to turn off including contacts, messages and photos, from
the device. your old device to your new OnePlus device.
Press and hold the power button and If the old device is OnePlus or other Android
devices:
volume down button simultaneously to take
a screenshot. 1. Open the OnePlus Switch app. Select I'm a
new phone, then select your old phone's
Press and hold the power button and
15
type. If the old device is iPhone:
2. Follow the prompts on the new phone screen. 1. Sync the data of your iOS device to iCloud.
Download and install OnePlus Switch on your
2. Open OnePlus Switch app.
old phone.
3. Choose I'm a new phone and then tap on
3. Tap Continue on your new phone.
"iPhone".
4. Open OnePlus Switch in your old phone,
4. Sign in to your iCloud account and start
select I'm an old phone, and scan the QR
importing data.
code on your new phone to connect the two
phones. 5. It's recommended to complete the whole
data transfer process while connected to a
5. After connecting the two phones, select the
Wi-Fi network, and OnePlus Switch should
data you want to migrate from your old
always stay on the screen. If you ever get
phone. Tap to start. Then wait until the
disconnected from the iCloud server, please
transfer is completed.
try logging into iCloud again and pick up with
16
the data transmission. Please note that only
certain format of data can be transferred due
to compatibility issues.
17
The Basics
18
3. Swipe left or right with your finger to switch
Basic gestures
tabs, change pages or slide content in the
Learn to use basic gestures, such as tap, drag, weather/calendar/gallery/app list.
swipe, and zoom, to control your phone and
apps.
19
Uninstall apps as follows:
Install and uninstall apps
On the home screen or app drawer, press and
Install apps from Play Store hold the app icon and select uninstall.
It is advisable to download and install apps from Go to Play Store > My apps & games >
Play Store, which is available on your device. INSTALLED, click to enter the app details,
select uninstall.
Open Play Store to search for apps using key
words or on screen. Go to Settings > Apps & notifications and
select the app. Then go to App info and
Tap the app icon to view application details.
select uninstall.
Tap Install to download and install apps.
* Some pre-installed apps cannot be
* It is advisable to download apps on a Wi-Fi uninstalled
network.
Use Apps
Uninstall apps
20
Learn how to open apps, switch between apps, options.
close apps and view app information.
Switch apps
App drawer
In Navigation gestures, swipe left or right
Swipe up on the home screen to view all your along the bottom bar to switch between apps.
apps in the app drawer
In Back, Home, Recents, tap Recents button
in the navigation bar to switch between apps.
Open apps
Open the app by the app icon on the desktop Close apps
or in the app drawer.
In Navigation gestures, swipe up from the
bottom edge of the screen and pause, then
View app info
close apps by swiping up on the app card.
Long press an app's icon and select app info in
Tap Recent button and close apps by swiping
the pop-up box to view app info and setting
up on the app card.
21
Clear background tasks Home screen
In Navigation gestures, swipe up from the Learn to set wallpapers, widgets and home
bottom edge of the screen and pause, then settings to personalize your phone.
tap “Clear All” to clear background tasks.
App icons and folders
Tap Recents button to enter the recent apps
list, then tap “Clear All” to clear background Open the app drawer by swiping up from the
tasks. home screen.
*Pinned apps will not be closed. In the drawer, press and drag an app icon to
add it to the home screen.
Lock background apps
Drag an app icon onto another app on the
In the recent apps list, long press the app card home screen to create a folder.
to access menu options. Select Lock to stop the
app from being closed or cleared. Wallpapers
22
Long press a blank space on the home screen Add icon to Home screen: When enabled, it will
and select WALLPAPERS to set your home display an icon on the home screen after
screen wallpaper and lock screen wallpaper. installing a new app.
the home screen. area of the Home screen to turn the screen off
and lock the device.
Home Settings
Launcher layout: Choose between Home
screen only and Home screen and Drawer.
Long press the blank space on the home screen
and select HOME SETTINGS. Drawer: Display all the apps while entering the
Drawer.
23
Notification dots: Set the notification settings.
24
When a new system notification or app
Notification
notification is received, the status bar will display
the corresponding icon. Pull down the
notification panel by swiping down from the top
of the application page or anywhere on the
home screen.
25
category, by pressing the notification and
choose “Other”.
Quick Settings
26
Status icons
Status icons are displayed on the status bar at the top of the screen. The icons listed in the table
below are the most common ones.
27
• Send text messages (e.g., "Text Sara I am
Google assistant running late")
* When using Google assistant for the first time, • Set reminders (e.g., "Remind me to buy a
follow the prompts to log in to your Google birthday gift for John")
account.
• Take a selfie (e.g., "Take a selfie")
You can quickly access Google Assistant, by
• Set calendar events (e.g., "Set a calendar
either pressing and holding down your home
event for dinner with Charlie tomorrow
button, swiping up from the corner of the phone
from 7-9")
screen (if you have enabled “Navigation
gestures”), or by press the power button, or by • Play music (e.g., "Play jazz music on
With Google Assistant, you can: • Navigate to places (e.g., "Give me Home
directions ")
• Make quick phone calls on the go (e.g.,
"Call Mom")
28
• Weather information (e.g., "Do I need an
umbrella today?")
29
Settings
30
* You can also manually add a Wi-Fi network
Wi-Fi & internet
by selecting Add networks.
31
Scanning always available: Enable this for 2G/3G/4G (Automatic)
your phone to allow location services or other
2G/3G (Automatic)
apps to scan for networks when Wi-Fi is off.
Smart 5G: Intelligently switch between 5G
SIM & network and non-5G network to improve battery life.
Go to Settings > Wi-Fi & network > SIM & Go to Settings > Wi-Fi & network, tap Dual-
When Wi-Fi Hotspot is turned on, your mobile AP Band: Select 2.4 GHz or 5 GHz.
data will be shared and other devices can Wi-Fi 6 standard hotspot: Enable to use Wi-
connect on Wi-Fi. You can set the following Fi 6 standard hotspot.
options to manage your Wi-Fi Hotspots:
USB tethering
Wi-Fi Hotspot name: The generated Wi-Fi
network signal name. To share your device's mobile data or Wi-Fi
Security: There are 2 options: No password, network with your computer via USB, follow the
34
steps below: Bluetooth tethering.
1. Connect your phone to your computer with a 2. Pair and connect your phone in the Bluetooth
USB cable settings interface of other devices.
35
manual and follow the instructions to switch
Bluetooth & device connection
the device to pairing mode to connect.
Pair new device, select the device you want Bluetooth transfer history here.
* When your Bluetooth device is turned on with another device when the two devices are
Go to Settings > Bluetooth & device When Default Print service is on, the device will
connection > switch on NFC > Tap & pay search for nearby printers, you can choose and
connect to the printer for print services.
Before using the Tap and pay, you need to set
up the default payment app, open the payment
Chromebook
service in the app, and set the tap and pay
feature with the following settings options: When your OnePlus is linked to a Chromebook,
you can text from your computer, share your
Payment default: Choose an app, such as
phone’s internet connection, and simplify
Google pay, to use when making a payment
unlocking. Set up by your Chromebook.
by tapping the payment terminal.
37
such as screen calibration, refresh rate, notch
display, apps to display in full screen.
Display
Screen calibration: Selecting a different
Go to Settings > Display to customize the color mode will give different display
screen display settings. results.
Adaptive brightness: When enabled, the Refresh rate: Set the screen refresh rate.
phone will optimize the screen brightness The higher refresh rate offers a smoother
setting according to ambient light conditions. experience.
You can also manually adjust the slider bar
Front camera display area: Select
below to set your preferences.
whether to hide the front camera cutout.
Sleep: After the time is set, the screen will
Apps to display in fullscreen: Set how
turn off automatically when the device is not
Apps are displayed. Include Fullscreen
in use.
mode and default. If Apps’ content is
Advanced: Advanced settings are available, covered by the notch area, please switch
38
to the default mode. Pick up your phone to show: Enable this
to show the fingerprint icon in ambient
Reading Mode: You can set the mono effect
display when you pick up your phone.
and chromatic effect to fit more reading
scenario. Mono is for purely words and Tap the screen to show: Enable this to
chromatic is for comfortable color reading. show the fingerprint icon in ambient
display when you tap your phone screen
Dark mode: By enabling Dark mode, the
once.
system will use black as the main background
color. You can set WHEN TO SHOW:
Vibrant color effect: Enhance the color and Always-on ambient display
contrast for a more vivid effect while playing
You can set WHAT TO SHOW:
videos.
Contextual info.
Ambient display: You can set SOMATIC
GESTURE and there are 2 options: Display message.
New Notifications.
39
Font size: Set the size of the font. turns on (while charging, while docked, while
charging or docked, or never).
Display size: Set the display size of content
(e.g., icons and fonts). Note that this may
Customization
affect how some third-party apps are
displayed. Go to Settings > Customization to customize
your phone.
Status bar: You can set the style of the
battery and time, enable/disable showing You can change the Wallpapers, Clock style,
battery percentage, display network speed, Fingerprint animation here.
and manage icons in the status bar.
Accent color: Click the color you want and
Auto-rotate screen: If enabled, the phone save to change the accent color, also you can
display will automatically rotate as the phone customize the accent color by click the
rotates. “Customization” button.
Screen saver: Set the screen saver style (clock, System icons: Customize the status icon
colors and photos) and when the screen saver shape, there are four shapes available, Round,
40
Square, Teardrop, Round rectangle. slider to set the ringtone volume for phone
calls and notifications.
Icon pack: Two sets of App icons are
available: Oxygen and Hydrogen. And more Media volume: Adjust the slider to set the
options to download from Google Play by volume for playing music, video and more.
tapping the shopping bag icon.
Alarm volume: Adjust the slider to set the
Font: There are 2 kinds of font available, Noto ringtone volume for alarms.
Sans, OnePlus Sans™.
Dolby Atmos
Sound & vibration
Dynamic
Go to Settings > Sound & Vibration to change
Optimize the sound automatically based on
the sound settings on your device. your content for the best possible experience.
Movie
Volume
Enjoy the cinematic experience with realistic
Ring & notification volume: Adjust the surround-sound and clear dialogue.
41
Music Note that critical notifications for phone activity
and status will still appear.
Fuller and more nuanced sound effects make
the music more powerful.
Schedule: Set Do not disturb duration or set
Style preferences the time to automatically turn on and off.
Could only be enabled while you’re using an Exceptions: Choose special settings for calls,
earphone. You could adjust the sound effect by
messages, events & reminders and other
enabling it.
sounds. You can also enable which is allowed
Do Not Disturb when do not disturb is on in See all
exceptions.
When Do Not Disturb mode is turned on, your
Behavior:
phone will not show new or existing notifications
or make a sound or vibrate. Notifications will not Restrict notifications: Set the behaviors of
appear when you swipe down from the top of notifications.
your screen.
Duration: You can customize the duration
42
of "Do Not Disturb" each time you vibration for incoming phone calls.
manually turn it on.
Default notification sound: Set the vibration
intensity and ringtone for other notifications.
Earphone mode
Live Caption
Live Caption detects speech in media and Buttons & gestures
automatically generates captions.
Alert slider
Ringtone & vibration
The alert slider is located on the right side of the
Phone ringtone: Set the ringtone and
43
OnePlus 8T. You can switch between 3 different gestures > Navigation bar & gestures, choose
modes: Silent, Vibration and Ring. Go to Navigation gestures or Back, Home, Recents.
Settings > Buttons & gesture > Alert slider for
custom settings. Back, Home, Recents
Silent: Calls and notifications will be silenced, If enabled, the virtual " Recent, Home, Back"
except for alarms. buttons are displayed at the bottom of the
phone. Tap Navigation bar customization for
Vibration: Calls and notifications will be
custom settings.
silenced and set to vibrate only, except for
alarms.
Music control: Enable this to draw II with two Press and hold the power button to turn on
fingers to play or pause music, draw < or > for the device when the device is off.
previous or next track.
Press and hold the power button for Voice
Draw O / Draw V / Draw S / Draw M / Draw Assistant when the device is on, and it can
W /: These can be set as None, open camera, also be changed to “power menu”.
open front camera, record a video, turn on/off
flashlight, open shelf and open apps that you Apps & notifications
select.
Go to Settings > Apps & notifications to
manage your device's apps, change their
Double click the power button
settings, view app info, set notifications and
46
permissions, and more. Customize the notification settings here.
Show the apps that recently opened. Bubbles: enable to allow some conversations
appearing as floating icons on top of other
Conversations apps.
47
mode.
Wireless emergency alerts
Default apps You can enable/disable alerts here.
Set the default apps for home, browser, phone, If enabled, you can choose to receive AMBER
SMS, gallery, mail, and more. alerts, extreme threats, severe threats and more.
48
Google play protect regularly checks your apps Set the screen lock:
and device for harmful behavior. You’ll be
None: Turn on the screen and enter the
notified of any security risks found.
home screen.
Find My Device helps you locate your device Pattern: Set a sliding pattern of more than
remotely and keeps your data safe if the device four points to unlock.
Ways to locate your Android device Password: Set a password of more than 4
Add only one fingerprint information at a *In addition to unlocking your phone, you
can use your fingerprint to authorize
time.
purchases and access apps.
Press firmly on the phone screen to ensure
Face Unlock
your fingerprint data is fully added.
You can add/delete face data and set face
Fingerprint animation effect: Set animation
unlock preferences through Face unlock.
effect. You can select one of the five forms
below: Add face data: Follow the on-screen
prompts to add your face data.
Energy
50
*Do so in a bright environment and ensure
Smart Lock
that you are facing your phone for the best
results. Keep your phone unlocked when it is in a safe
place like your pocket or trusted places. You can
Face Unlock: Enable this to use face unlock
customize your preferences with Smart Lock.
to unlock your phone from the lock screen.
51
Share location automatically: enable to
App pinning
automatically share your location with all
emergency contacts after an emergency call. App pinning allows you to keep the current app
in view until you unpin it. When an app is pinned,
Power button for quick SOS: Set the
the pinned app may open other APPs and
preferences of activating quick SOS with the
personal data may be accessible.
power button.
To use this function:
Preferred SOS action: Set the preferences of
1. Turn on app pinning
SOS action, which can be Call local
2. Open overview
emergency number or Share location with
3. Tap the app icon at the top of the screen, then
emergency contacts.
tap pin.
Device admin apps
Privacy
Find My Device: Enable to find your device or
to lock or erase data from a lost device. Permission manager
52
Set app permissions to use microphone, Recent location requests: This shows
contacts, calendar and more. recently requested location information.
53
Tap Battery optimization, choose the apps to
Battery
optimize, and select Optimize or Intelligent
Go to Settings > Battery to view battery details Control, or don’t optimize.
and set battery preferences.
Optimized charging: Optimize the charging
pattern according to your usage habits.
VIEW DETAILED USAGE: View battery usage
details since full charge and the list of which
Storage
processes use the most battery.
Go to Settings > Storage to view storage
Battery Saver: Enable this to extend battery life.
details. You can free up storage space and view
Battery saver will turn off some device features
the amount of storage space occupied by
and restrict apps.
various types of files.
You can choose to manually turn it on or select
Free up space: Your phone will scan
Turn off when fully charged.
Downloads & infrequently used apps.
Battery optimization: Optimize battery life by Select the content you want to delete and tap
controlling the background behavior of apps, FREE UP to release the phone space.
54
Storage manager: To help free up storage updates and you will not receive notification
space, Storage manager removes backed up of updates.
photos and videos from your device.
Digital Wellbeing & parental
Accounts
controls
OnePlus Account: Log in to your OnePlus
Screen time: Show today’s screen wake up
Account, manage account information, and
times.
log out of your account. Unlocks: Show today’s device unlock times.
Notifications: Show today’s notifications
Add account: You can add email accounts,
received times.
Google accounts, and more.
Ways to disconnect:
Automatically sync app data: Enable this for
Dashboard: Manage the dashboard by
apps to refresh data automatically. Turning
screen time, Notifications received and Apps
off this option saves power, but you need to
times opened. Click the icons on the right of
manually sync each account to get the latest
the Apps name to set app timer, once ran out,
55
the app will be paused for the rest of the day, Manage notifications: Disable or enable
app’s notifications.
it will pop-up a window shows” App paused,
your App timer ran out. It’ll start again Do Not Disturb: Please refer Do Not Disturb
for settings.
tomorrow.”. You can click “SETTINGS” on the
pop-up window to delete the timer. Parental controls: Add content restrictions
and set other limits to help children balance
Bedtime mode: Use Bedtime mode to
their screen time.
disconnect from your phone and avoid
interruptions while you sleep. When it starts, Utilities
Grayscale removes the screen’s color, do not
disturb will mute sounds so you aren’t woken Parallel Apps: Create a new copy for the
phone changes back to its usual settings. Refer to "Parallel Apps" for more information.
Focus mode: Set to pause distracting apps App locker: You can add the apps that you
when you need time to focus. want to lock with a password.
Reduce interruptions:
Scheduled power on/off: Set the time for
56
power on/off. WhatsApp.
57
the system language. apps to be installed.
Physical keyboard: After connecting to the Use network-provided time: Enable this to
physical keyboard, select whether to display use the network provider's set time as the
the virtual keyboard and set keyboard system time.
shortcuts.
Date: Set the system date manually.
Spell checker: Enable this to automatically
Time: Set the system time manually.
check spellings when you type.
Use network-provided time zone: Enable
Autofill service: Enable this to automatically
this to use the network providers time zone.
fill in saved data when you browse the web or
enter your account password or in other Time zone: Set the system time zone
58
Use 24-hour format: Enable this for the Reset app preferences:
system time to be in the 24-hour format or
This will reset all preferences for:
disable it to use the 12-hour format.
Disabled apps.
Backup
Disabled app notifications.
59
Transfer data via OTG. Automatically turns off logs to be submitted. Logs will be only used in
system error analysis and stability improvements.
after 10 minutes of inactivity.
Built-in App Updates: Enable to allow OnePlus
to check for and push built-in app updates to
Experience improvement programs you which aims to improve app stability.
60
Add user: Share the device with other people Android version: This shows the Android
by creating additional users. version.
61
device usage.
62
Apps
OnePlus device.
63
Phone Call screen
Answer or refuse incoming calls: Swipe down Add call: Adds multiple calls.
to reject a call or swipe up to accept it. Hold: Allows you to answer a new call by
Incoming call during normal use: The green putting the current call on hold and then
button is to accept the call and red is to reject resume the current call when the new call
it. ends.
64
incoming calls which uses more battery life.
Settings
Blocked numbers: When switched on, you
Tap the menu button in the upper right corner won’t receive calls or texts from blocked
to start settings. numbers from unidentified callers.
Display options: Change the sort order rule,
Voicemails: Set voicemail notification as
name format and turn on and off dark theme of
Important or Other.
contacts background.
Sounds and vibration: Set the sound and Accessibility: Set TTY mode and hearing aids
vibration. compatibility.
Quick responses: Respond to an incoming call
Assisted dialing: To enable or disable “Assisted
with a text message.
dialing” while roaming, and “Default home
Calling accounts: country/region code”.
Use SIP calling: Enable SIP calling for all calls
Caller ID & spam: Switch on to identify business
or only for SIP calls.
Receive incoming calls: Switch on to receive and spam numbers based on data provided by
65
Google. 1. Enter Contacts
66
format and turn on and off dark theme of
File Manager
contacts background.
In File Manager you can quickly access and
Edit contacts: Choose default account for new
manage a variety of files.
contacts and Phonetic name.
Enter the application drawer and open the File
Manage contacts:
Manager application.
Import and Export contacts: Import VCF files
Categories: Check files by file category,
exported from other devices to this device, or
including Documents, Downloads, Recent,
export contacts of this device as VCF files.
Images, Videos, Audio and so on.
*VCF is compatible with mainstream mobile
Storage: View and manage folders and
phone equipment.
documents stored on your phone.
Blocked numbers: When switched on, you
FileDash: Fast and free to share files with nearby
won’t receive calls or texts from blocked
devices.
numbers from unidentified callers.
67
More operations: 1. Open the Messages application.
Lockbox: Long press the file, tap the menu 4. Enter SMS content.
button in the upper right corner, then choose 5. Tap the send icon in the lower right corner to
Move to Lockbox. You can assign a password send a message.
to files in Lockbox.
View and reply message
70
Basic Calculator: The calculator provides a Enter the application drawer and open the
basic calculation mode by default, which can Recorder app.
perform simple addition, subtraction,
Record:
multiplication and division calculations.
Start recording: Tap to start recording.
Scientific Calculator: Tap the spread icon on
the left bottom corner to enter scientific Pause the recording: Tap to pause a
mode. recording.
View history: Swipe down to view history, Insert tags: Tap to insert tags.
and tap the CLEAR button in the upper right Set the recording format: You can set the
corner to clear it. recording format (aac / wav) by selecting the
settings in the upper right corner of the main
Recorder
interface.
Delete recording: Long press the Delete a note: Long press the note that you
recording that needs to be deleted and tap want to delete and tap the "delete" button.
the delete button.
Share a note: Open the note you want to
share, tap the share button in the upper right
corner, select the sharing method, and then
Notes App press the page prompt to complete the
sharing.
Sticky notes let you to take quick notes and edit
text and pictures. Add reminders to your notes: Open the
note and tap the menu icon in the top bar,
Add note: Tap to add a note. Supports
then select reminder to set the date and time
text, album pictures, photos, lists, to-do items.
for the reminder.
Allows to delete notes, set reminders, etc.
PHOTO
73
1. Timer: Set timer. 10.Photo button: Single tap to take a photo and
long press to record video or take multiple
2. Flash: Tap on/off/auto flash.
photos (burst mode).
3. Super macro: Get closer to the object to take
11.Gallery: Tap to view the latest photos in
macro photos.
Gallery. Long press to enter quick share.
4. Aspect ratio: Tap to change the aspect ratio
to 4:3/1:1/ full screen.
74
VIDEO
75
1. Flash: Tap the flash on/off. camera.
2. Super steady: With OnePlus 8T’s advanced 9. Video: Tap to start/end video.
image stabilization system, you can record
10.Gallery: Tap to view the latest photo in
clearer, smoother handheld videos without
Gallery. Long press to enter quick share.
having to lug around extra equipment.
6. Zoom: Tap or drag the icon to zoom. Photo: Simple photo taking function.
7. Filter: Tap to set the filter. Portrait: Portrait (depth effect) photo
function. The professional portrait lighting
8. Switch camera: Tap to switch the front/rear
76
effect makes portrait photos easy.
Gallery
Nightscape: Suitable for shooting city night
All images and videos are saved by default in the
scenes.
Gallery app, which includes albums, recently
Pro: Photo mode with more professional deleted photos, and photo editing functions.
settings.
Photos: Photos and videos are displayed in a
Time-lapse: Records videos at a high frame timeline list view.
rate. When played, the video appears to be Collections: This includes commonly used
moving faster. albums, recently deleted albums and other
Panorama: Allows you to take images with a albums. Tap albums to view specific lists and
Slow motion: Records videos at a high frame Explore: This includes Smart category feature
rate. When played in normal frame rate, and Story function. Smart category will
77
“things” and other standards. Story feature Tap the keyboard icon on the middle right to
will create personal videos automatically switch to the numeric keyboard to input the
based on specific photos. time.
78
Delete alarm: Long press the alarm you want and seconds, press the start button to start
to delete and tap “Delete”. the countdown.
80
Refer to "Transfer data to OnePlus 8T" for more
OnePlus Switch
details.
"OnePlus Switch" allows you to quickly migrate
contacts, call logs, text messages, pictures, audio, Use OnePlus Switch for local data
video, notes, apps, downloads, documents, and
backup and recovery
other data from your previous phone to your
new phone. OnePlus Switch also provides local Use the "backup and restore" function to create
backup and recovery. a backup for subsequent recovery. You can also
copy the backup to the computer and transfer it
Use OnePlus Switch to migrate your to another phone for recovery.
Use OnePlus Switch to quickly migrate data 1. Open the OnePlus Switch app
from an older phone to your new OnePlus 2. Select Backup and Restore > New Backup
phone.
3. Select the data that you want to back up
81
4. Tap BACKUP NOW to start backup
Google
Recovery data
Find online content with tools that learn what
1. Open the OnePlus Switch app. you are interested in. Turn on your personalized
2. Select Backup and Restore > Restore feed to receive customized content.
Backup.
Chrome
3. Select the data to be restored.
Browse the Internet with Chrome and bring your
4. Tap RESTORE NOW and wait until the
open tabs, bookmarks, and address bar data
recovery process completes.
from your computer to your mobile device.
82
A video calling app that allows you to connect
Maps
with the people who matters most.
Get directions and other location-based
information. You must enable location services Photos
to use Google Maps.
Store and back up your photos and videos
automatically to your Google Account with
YouTube
Google Photos.
Watch and upload videos from your device.
Google One
Drive
All your photos, contacts, messages, and more
Open, view, and share files saved to your Google are automatically backed up with Google One.
Drive cloud account. Allow you to connect with Google experts via
chat, call, or email for help with all Google
Duo products and services. Enjoy extra benefits like
Google Play credits and discounts on Google
83
products.
Assistant
Youtube Music Google assistant is an artificial intelligent
assistant. Refer to "Google Assistant" for more
A new music app by Google that allows you to
details.
easily find the songs and videos you’re looking
for and to discover new music.
Play Store
Files Play store is an online application store, you can
Files is a file management app for file browsing install applications you need here.
and transfer.
Calendar
84
Advanced
phone
85
is on. There are three modes: Heads up, Text
Gaming mode
only and Block.
OxygenOS provides "Gaming mode" to stop you
5. Notifications for 3rd party calls: The voice or
from being disturbed when you are gaming. You
video calls from social media apps will show
can configure this in Game Space App.
as notifications.
1. Hide Game Space: When enabled, Game
6. Disable automatic brightness: Temporarily
Space will not appear on the home screen
and drawer but can still be accessed in turn off auto brightness function off in game
Setting > Utilities. mode.
2. Show game icons in Game Space only:
Enable to hide the game icons on the 7. Graphics optimization: Improve the shadow
desktop and drawer. detail and enhance overall gaming graphics
3. Show Instant Games in Game Space:
Instant Games without downloads will be 8. Haptic feedback enhancement: Provide
displayed in Game Space when enabled. better haptic feedback for supported games.
phone will not ring or vibrate when it receives a connection > Cast
Hidden Space
90
Reboot, Update, Backup,
Recovery
OnePlus device
91
Then the system starts to check for updates.
Reboot or force reboot
2. Follow the instructions to download and
Most issues can be resolved by rebooting your
update.
device in the following two ways:
* If your device is up to date, you will not see the
1. When powered on, press power button and
instructions.
volume up button simultaneously, and then
tap "Restart" to reboot the device. Backup and Restore
2. When powered on, long press the power
Create a backup or recovery when needed.
button and volume up button for 10 seconds,
the phone will shut down, and then press the Backup and restore by OnePlus
power button to turn on the device again.
Switch
System updates
Refer to "OnePlus Switch" for more information.
1. Enter Settings > System > System updates.
92
Use Google drive for backup and Restore Backup
93
documents in the phone and local backup,
have first been copied to another device.
Operating guidelines:
94
Accessibility
95
You can't use zoom function on the keyboard or
Magnification
navigation bar.
Go to Settings > System > Accessibility >
Magnification >Magnification shortcut. Once Power button ends call
enabled, use shortcut to start magnification.
Go to Settings > System > Accessibility and
Drag two fingers to move around screen. then enable "Power button ends call". This
allows you to end a call by simply pressing the
Pinch with two fingers to adjust zoom.
power button.
To zoom in temporarily, touch and hold
anywhere on the screen, then drag finger to Color inversion
move around screen. Lift finger to stop
Go to Settings > System > Accessibility and
magnification.
enable "Color inversion" to invert the display
Note: colors.
Color correction
96
Deuteranomaly: red-green
Protanomaly: red-green
Tritanomaly: blue-yellow
97
Safety information
device.
98
relation to the accuracy of this document. To the
Legal Notice
maximum extent permitted by applicable law,
under no circumstances shall OnePlus or any of
Declaration
its licensors be responsible for any loss of data
Without prior written permission of OnePlus, or incur any special, incidental, consequential, or
reproduction, transfer, distribution or storage of indirect damages caused.
the contents in this document in any form is
Availability of product supplies, application
prohibited. OnePlus operates a policy of
software, and accessories may vary. For detailed
ongoing development. Thus, OnePlus reserves
information, please refer to an authorized
the right to make changes or improvements to
OnePlus distributor. This device may contain
any of the products described in this document
commodities, technology, or software subject to
without prior notice. The contents of this
export laws and regulations. Diversion contrary
document are all provided “as is”. Except as
to law is prohibited.
required by applicable law, no warranties of any
kind, either express or implied, are made in Trademarks and Permissions
99
ONEPLUS and are trademarks or registered Other trademarks, product, service and
trademarks of OnePlus Technology (Shenzhen) company names mentioned may be the
Co., Ltd. All rights reserved. AndroidTM is a property of their respective owners.
trademark of Google Inc. LTE is a trade mark of
ETSI. The Bluetooth® word mark and logos are
registered trademarks owned by Bluetooth SIG, Privacy Policy
Inc.
OnePlus is constantly striving to protect your
The N-Mark is a trademark or personal information. To better understand how
registered trademark of NFC Forum, we protect your personal information, you can
Inc. in the United States and in other countries. read our "Privacy Policy" in the Setup Wizard
Manufactured under license from when you turn on your phone for the first time.
Dolby Laboratories. Dolby, Dolby You can also check our "Privacy Policy" by
Atmos, and the double-D symbol are
following the steps: Settings > About Phone >
trademarks of Dolby Laboratories.
Legal Information > Privacy Policy.
100
harm to your device, property, yourself, or
Regulation Information
others.
Regulatory information can be found on your
• Do not switch on the device where prohibited
device by accessing through 'About Phone'
or when it may cause interference or danger.
found in the 'Settings' menu.
• Do not use device at gas stations, service
stations, or near fuel or chemicals.
Please read all the safety and health information • Do not place the phone near magnetic cards
carefully before using your device to ensure its or other magnetic objects, since information
safe and proper operation. stored on floppy discs, memory cards and credit
cards could be damaged by magnetic radiation.
General Safety Information
• Do not place the battery, phone or charger in
Failure to follow these guidelines may cause
101
a microwave oven or other high voltage by using accessories that are not approved by
equipment. Otherwise, it may cause circuit OnePlus.
damage, fires, or other damage.
• The device is designed for water resistance
• All wireless devices, including mobile phones, under certain conditions, but OnePlus does not
might be susceptible to interference, and it can recommend excessive submersion. Liquid
also cause interference. Please check all laws damage will void the warranty.
and regulations when using your mobile phone,
• When connecting with other devices, please
especially in airplanes, hospitals or medical
follow the safety guidelines presented in this
institutions.
manual. Do not attempt to connect your device
• Only use branded accessories and batteries with incompatible products.
that are approved by OnePlus. Accessories
• Please do not use the phone if antenna is
which are not approved by OnePlus may
damaged. Otherwise, it could cause injury.
damage the phone or violate local regulations
for radio devices. OnePlus will not take any • Please keep metallic objects away from phone
responsibility for accidents or problems caused receiver. Small metallic objects may be attracted
102
to the device and personal injury or device • Only connect to power sources with USB 2.0 or
damage could occur. above.
105
socket with wet hands, as this may cause electric • Do not use the device and safety should take
shock. priority when you are operating a vehicle. Be
sure to obey related regulations in the area or
• Do not place heavy objects on the power cord
country in which you drive.
or attempt to modify any cables.
• Do not place your phone or accessories near
• Make sure to grasp the charger firmly while
safety air bags.
unplugging it.
• Compass and GPS information are only used
• Do not pull the power cord as this may lead to
for reference purposes.
damage and cause electric shock or fire.
• If you do not wish to disclose your location, be
• Before cleaning the device, unplug the power
sure not to use applications that can record your
plug from the socket.
location.
• Unplug the charger from electrical outlets and
the device when not in use. Health Information
Driving Safety
106
• To prevent possible hearing consciousness, or involuntary body movements,
damage, do not listen at high please stop using the device immediately and
volume levels for long periods. seek medical attention. Avoid using the device
for extended periods and keep proper distance
• Damage to the display or battery could lead to
from your eyes.
leakage of the liquid. If this liquid comes in
contact with your eyes, skin or clothes,
Laser Safety Statement
immediately rinse your eyes (do not rub) or
wash skin with water thoroughly and seek If this product supports the laser auto-focus
medical attention. feature. To ensure proper use of this product,
please read this owner’s manual carefully and
• Some people may get dizzy or experience
retain for future reference. Should the unit
medical problems in response to flashing lights.
require maintenance, contact an authorized
If you are at risk, please consult your doctor
service center. Use of controls, adjustments, or
before using this device. If you have the
the performance of procedures other than those
following symptoms: headache, dizziness,
specified herein may result in hazardous
convulsion, eyes or muscle cramps, loss of
107
radiation exposure. To prevent direct exposure
EU Regulatory Conformance
to laser beam, do not try to open the enclosure
or make direct contact with the laser.
CE Statement
108
requirements may not comply with RF exposure
RF Exposure Information (SAR)
requirements, and should be avoided.
• The SAR limit of Europe is 2.0W/kg. The
• Cases with metal parts may change the RF
highest SAR value of this device complies with
performance of the device, including its
this limit. And please see the “Highest SAR Value
compliance with RF exposure guidelines, in a
Card” to find the highest SAR value.
manner that has not been tested or certified,
• This device was tested for typical operation and use such accessories should be avoided.
with the back of the handset kept 5mm from the
Conformément à la règlementation française,
body. To maintain compliance with RF exposure
nous sommes obligés d'inclure les
requirements, use accessories that maintain a
recommandations suivantes concernant les
5mm separation distance between your body
mesures de précaution : vous pouvez limiter
and the back of the handset. The use of belt clips,
votre exposition à l'énergie de radiofréquences
holsters and similar accessories should not
contain metallic components in its assembly. (a) en utilisant votre appareil mobile dans des
The use of accessories that do not satisfy these zones de bonne couverture réseau, ou
109
(b) a l'aide d'un kit mains libres pour maintenir
Frequency Bands and Power
votre appareil mobile éloigné de votre visage et
de votre corps. Dans ce dernier cas, il est (a) Frequency bands in which the radio
conseillé aux femmes enceintes d'éloigner leur equipment operates:
appareil mobile de leur abdomen. Il est
Some bands may not be available in all countries
également recommandé aux adolescents
or all areas. Please contact the local carrier for
d'éloigner leurs appareils mobiles du bas ventre.
more details.
110
This product complies with directive 2011/65/EU
Correct Disposal of this Product
and its amendments, on the restriction of the
The crossed-out wheeled-bin use of certain hazardous substances in electrical
symbol on your product,battery, and electronic equipment.
literature or packaging indicates
that the product and its electronic ERP compliance
accessories should not be disposed
OnePlus Technology (Shenzhen) Co., Ltd.
of with other household waste. To safely recycle Hereby declares that its products conform to the
your device, please use return and collection Energy-related Products Directive (ErP)
2009/125/EC. For more information, please visit:
system or contact the retailer where the device
https://www.oneplus.com/support/manuals
was originally purchased.
RoHS Compliance
Brand ONEPLUS
Manufacturer’s name Huizhou Golden Lake Industrial Co., Ltd
Manufacturer’s address Dongjiang Industrial Estate, Shuikou Street, Huicheng District, Huizhou City,
111
Guangdong Province, 516005, P. R. China
Model identifier WC065A31JH, WC065A41JH
Input voltage 100-240V
Input AC frequency 50/60HZ
5.0 V DC / 10.0 V DC
Output voltage PDO : 5.0 V DC / 9.0 V DC / 12.0 V DC / 15.0 V DC / 20.0 V DC
PPS : 3.3-16.0 V DC
3.0 A / 6.5 A
Output current PDO : 3.0 A / 3.0 A / 3.0 A / 3.0 A / 2.25 A
PPS : 3.0 A
15.0 W / 65.0 W
Output power PDO : 15.0 W / 27.0 W / 36.0 W / 45.0 W / 45.0 W
PPS : 9.9-45.0 W
Average active efficiency 84.88%
Efficiency at low load (10%) /
No-load power consumption 0.054 W
112
any radio or TV interference caused by
FCC Regulatory Conformance
unauthorized modifications or changes to this
equipment. Such modifications or changes
FCC Statement
could void the user's authority to operate the
This device complies with part 15 of the FCC equipment.
rules. Operation is subject to the following two
NOTE: This equipment has been tested and
conditions:
found to comply with the limits for a Class B
(1) This device may not cause harmful digital device, pursuant to part 15 of the FCC
interference; and Rules. These limits are designed to provide
reasonable protection against harmful to part
(2) This device must accept any interference
interference in a residential installation. This
received, including interference that may cause
equipment generates uses and can radiate radio
undesired operation.
frequency energy and, if not installed and used
NOTE: The manufacturer is not responsible for in accordance with the instructions, may cause
harmful interference to radio communications. is connected.
However, there is no guarantee that interference - Consult the dealer or an experienced radio/TV
will not occur in a particular installation. If this technician for help.
equipment does cause harmful interference to
radio or television reception, which can be FCC Caution
determined by turning the equipment off and
• Any changes or modifications not expressly
on, the user is encouraged to try to correct the
approved by the party responsible for
interference by one or more of the following
compliance could void the user’s authority to
measures:
operate the equipment.
- Reorient or relocate the receiving antenna.
• The antenna(s) used for this transmitter must
- Increase the separation between the not be collocated or operate in conjunction with
equipment and receiver. any other antenna or transmitter.
- Connect the equipment into an outlet on a • The country code selection is for non-US
circuit different from that to which the receiver model only and is not available for all US models.
114
Per FCC regulation, all Wi-Fi products marketed power level in all tested frequency bands.
in US must be fixed to US operation channels
•The device is designed to operate at multiple
only. power levels so as to use only the power
required to reach the network. In general, the
RF Exposure Information (SAR) closer you are to a wireless base station antenna,
the lower the power output.
• This device is designed and manufactured not
• While there may be differences between the
to exceed the emission limits for exposure to
SAR levels of various devices and at various
radio frequency (RF) energy set by the Federal
positions, they all meet the government
Communications Commission of the U.S.
requirement.
Government.
• This device has also been tested and meets the
• The SAR limit set by the FCC is 1.6W/kg.
FCC RF exposure guidelines for use with an
• Tests for SAR are conducted using standard accessory that contains no metal and positions
operating positions accepted by the FCC with the handset a minimum of 15mm from the body.
the device transmitting at its highest certified Use of other accessories may not ensure
115
compliance with FCC RF exposure guidelines. • Your phone is compliant with the FCC Hearing
Position the handset a minimum of 15mm from Aid Compatibility requirements.
your body when the device is switched on.
• The FCC has adopted HAC rules for digital
• Choose the belt clips, holsters, or other similar wireless phones. These rules require certain
body-worn accessories which do not contain phone to be tested and rated under the
metallic components to support the minimum American National Standard Institute (ANSI)
distance of body-worn operation. Cases with C63.19-2011 hearing aid compatibility
metal parts may change the RF performance of standards.
the device, including its compliance with RF
• The ANSI standard for hearing aid
exposure guidelines, in a manner that has not
compatibility contains two types of ratings.
been tested or certified, and use such
accessories should be avoided. • M-Ratings: Rating for less radio frequency
interference to enable acoustic coupling with
Hearing Aid Compatibility (HAC) hearing aids.
regulations for Mobile phones • T-Ratings: Rating for inductive coupling with
116
hearing aids in tele-coil mode. to use a rated phone successfully. Trying out the
phone with your hearing device is the best way
• Not all phones have been rated, a phone is
to evaluate it for your personal needs.
considered hearing aid compatible under FCC
rules if it is rated M3 or M4 for acoustic coupling • This phone has been tested and rated for use
and T3 or T4 for inductive coupling. These with hearing aids for some of the wireless
ratings are given on a scale from one to four, technologies that it uses. However, there may be
where four is the most compatible. Your phone some newer wireless technologies used in this
meets the M3/T3 level rating. phone that have not been tested yet for use with
hearing aids. It is important to try the different
• However, hearing aid compatibility ratings
features of this phone thoroughly and in
don't guarantee that interference to your
different locations, using your hearing aid or
hearing aids won't happen. Results will vary,
cochlear implant, to determine if you hear any
depending on the level of immunity of your
interfering noise. Consult your service provider
hearing device and the degree of your hearing
or the manufacturer of this phone for
loss. If your hearing device happens to be
information on hearing aid compatibility. If you
vulnerable to interference, you may not be able
117
have questions about return or exchange license exempt RSSs. Operation is subject to the
policies, consult your service provider or phone following two conditions:
retailer.
(1) This device may not cause interference; and
• Hearing devices may also be rated. Your
(2) This device must accept any interference,
hearing device manufacturer or hearing health
including interference that may cause undesired
professional may help you find this rating. For
operation of the device.
more information about FCC
Le présent appareil est conforme aux CNR
Hearing Aid Compatibility, please go
d'Industrie Canada applicables aux appareils
to http://www.fcc.gov/cgb/dro.
radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes
Industry Canada Conformance
(1) l'appareil ne doit pas produire de brouillage,
IC Statement et.
This device complies with Industry Canada's (2) l' utilisateur de l'appareil doit accepter tout
118
brouillage radioélectrique subi, même si le pour un environnement non contrôlé.
brouillage est susceptible d'en compromettre le
fonctionnement. Restrictions in 5GHz band
This device complies with the Canadian ICES- The device could automatically discontinue
003 Class B specifications. CAN ICES-3(B)/ transmission in case of absence of information
NMB-3(B). to transmit, or operational failure. Note that this
is not intended to prohibit transmission of
Cet appareil numérique de la Canadian ICES-
control or signaling information or the use of
003. Cet appareil numérique de la classe B est
repetitive codes where required by the
conforme à la norme NMB-003 du Canada.
technology. The device for operation in the
This equipment complies with IC RSS-102 band 5150-5250 MHz is only for indoor use to
radiation exposure limits set forth for an reduce the potential for harmful interference to
uncontrolled environment. co-channel mobile satellite systems;
Cet équipement est conforme aux limites In addition, high-power radars are allocated as
d'exposition aux radiations IC RSS-102 établies primary users (i.e. priority users) of the bands
119
5250-5350 MHZ and 5650- 5850 MHz and that
RF Exposure Information (SAR)
these radars could cause interference and/or
damage to LE-LAN devices. The SAR limit set by the ISED is 1.6W/kg.
-Les dispositifs fonctionnant dans la bande This device has also been tested and meets the
5150-5250 MHz sont reserves uniquement pour ISED RF exposure guidelines for use with an
une utilisation a l’interieur afin de reduire les accessory that contains no metal and positions
risques de brouillage prejudiciable aux systemes the handset a minimum of 15mm from the body.
de satellites mobiles utilisant les memes canaux.
Use of other accessories may not ensure
-De plus, les utilisateurs devraient aussi etre
compliance with ISED RF exposure guidelines.
avises que les utilisateurs de radars de haute
Position the handset a minimum of 15mm from
puissance sont designes utilisateurs principaux
your body when the device is switched on.
(c.-ad., qu’ils ont la priorite) pour les bandes
5250-5350 MHz et 5650-5850 MHz et que ces Déclaration d’exposition aux radiations:
radars pourraient causer du brouillage et/ou des Le produit est conforme aux limites d’exposition
dommages aux dispositifs LAN-EL) pour les appareils portables RF pour les Etats
120
Unis et le Canada établies pour un
E-waste Information
environnement non contrôlé. Le produit est sûr
pour un fonctionnement tel que décrit dans ce The products manufactured by OnePlus comply
manuel. La réduction aux expositions RF peut with the E-waste Rules 2016 and its
être augmentée si l’appareil peut être conservé amendments. Considering the exemption listed
aussi loin que possible du corps de l’utilisateur in SCHEDULE II of the E-waste Rules, the content
ou que le dispositif est réglé sur la puissance de of hazardous substances is as follows:
sortie la plus faible si une telle fonction est
1. Lead (Pb) – not over 0.1% by weight;
disponible. Cet équipement est conforme aux
limites d’exposition aux rayonnements IC 2. Cadmium (Cd) – not over 0.01% by weight;
établies pour un environnement non contrôlé. 3. Mercury (Hg) – not over 0.1% by weight;
Cet équipement doit être installé et utilisé avec
4. Hexavalent chromium (Cr6+) – not over 0.1%
un minimum de 15mm de distance entre la
by weight;
source de rayonne
5. Polybrominated biphenyls (PBBs) – not over
India Regulatory Conformance
121
0.1% by weight; recycle your E-waste product. For further
information about the OnePlus E-waste partner,
6. Polybrominated diphenyl ethers (PBDEs) – not
you can contact at
over 0.1% by weight.
Attero:
122
RF Exposure Information (SAR) per IS 16333(Part-3):2017
• Clean your phone and charger with a soft, • Do not place the phone on uneven or stable
clean, dry cloth. If the screen comes into contact surfaces.
with liquid or dust, please clean it immediately.
• Do not hit, press, shake or drop the phone to
Do not use alcohol or irritating chemicals to
avoid damage and injury.
clean the device.
• Charger are not waterproof. Please do not use
• Touching the screen with a sharp object may
these devices in the bathroom, areas of high
cause the screen to be scratched.
124
temperature, humidity or dust; please avoid rain. specified, this warranty covers the hardware
components of the product as originally
• When the phone is transmitting data or saving
supplied and does not cover, or partially covers,
information, do not remove the SIM card.
software, consumable items, or accessories,
• Please keep the phone out of reach of children even if packaged or sold together with the
in order to prevent injuries or property damage. product. The limited warranty only covers
functional defects of product caused by
OnePlus Device Warranty
workmanship or build materials. For more
Information details, please contact OnePlus Customer
Support by visiting oneplus.com/support.
OnePlus devices purchased on oneplus.com or
authorized sales channels come with a limited The limited warranty does not
warranty. The duration of this warranty is
cover
dependent on the original country or region of
purchase and is only redeemable within the 1. Defects or damage resulting from accidents,
original country or region. Unless otherwise
125
neglect, misuse, or abnormal use; abnormal 6. Defects or damage resulting from the use of
conditions or improper storage; exposure to the product in conjunction or connection with
liquid, moisture, dampness, sand or dirt; unusual accessories, products, or ancillary/peripheral
physical, electrical or electromechanical stress. equipment not furnished or approved by
OnePlus.
2. Scratches, dents and cosmetic damage, unless
caused by OnePlus. 7. Any physical feature defects or damage
resulting from improper testing, operation,
3. Defects or damage resulting from excessive
maintenance, installation, service, or adjustment
force or use of metallic objects on the touch
not furnished or approved by OnePlus.
screen.
8. Defects or damage resulting from external
4. Devices that have the serial number or the
causes such as collision with an object, fire,
IMEI number removed, defaced, damaged,
flooding, dirt, windstorm, lightning, earthquake,
altered or made illegible.
exposure to weather conditions, theft, blown
5. Ordinary wear and tear. fuse, or improper use of any electrical source.
126
9. Defects or damage resulting from cellular we approve your return request and receive the
signal reception or transmission, or viruses and product, we will perform standard inspection.
3rd party software problems introduced into the And if the product passes the inspection, we will
product. give you a full refund. Any shipping and
handling fees incurred in the return process are
10. Free warranty replacements and repairs are
not covered by the refund.
only valid in the country or region of purchase.
Please contact OnePlus Customer Support for Return requests made outside of the 15-day
more details. period will not be accepted. We may also
choose not to accept returns within these
Return Policy (Limited to Europe) circumstances:
OnePlus phones and accessories are made to 1. Defects or damages caused by misuse,
the highest standards and undergo rigorous neglect, physical damage, tampering, incorrect
testing. If you are not satisfied with your OnePlus adjustment, normal wear and tear or incorrect
product for any reason, you may request a installation after purchase.
return within 15 calendar days of delivery. Once
127
2. Price fluctuations being the sole reason for will inspect the product and verify the fault. To
return. qualify for a replacement or refund, device must
be in “as new” condition and include all original
3. Customized customer contracts for UK
contents of the package. We reserve the right to
consumers. In accordance with the U.K.
refuse a refund or exchange if the product
Consumer Rights Act 2015, any goods that are
returned is deemed to have been damaged.
not (1) of satisfactory quality; (2) fit for their
given purpose; or (3) as described, may be This policy is only applicable to the products
purchased from OnePlus official website
returned free of charge within 30 days of
www.oneplus.com or OnePlus Exclusive Store.
delivery. Please submit a ticket describing the
For any product not purchased from OnePlus
problem with your device. In order to be eligible official website or OnePlus Exclusive Store, you
for a refund, you must contact us within 30 days may refer to the Return Policy of the retailer in
question.
and describe in details how the goods were
defective, damaged, or materially different. We .
may choose not to accept returns for any of the
above mentioned circumstances. In all cases, we
128
FR
Please contact OnePlus Customer Support to
request a return at oneplus.com/support. OnePlus Service Clients
www.oneplus.com/de/support
ES
Bedienungsanleitungen im Download:
www.oneplus.com/es/support
129
Descarga el manual en:
PT
https://www.oneplus.com/es/support/manuals
Suporte ao Cliente OnePlus
www.oneplus.com/pt/support
IT
Descarregar manual:
www.oneplus.com/se/support
Download handleidingen:
www.oneplus.com/nl/manual
IN
https://www.oneplus.in/support/manuals www.oneplus.com/fi/support
Lataa käyttöohjeita:
www.oneplus.com/fi/support/manuals
NL
OnePlus Klantenservice
LT
OnePlus kundesupport
www.oneplus.com/lt/support/manuals
EE
OnePlus klienditugi RO
https://www.oneplus.com/ro/support/manuals
133