LEADERSHIP DEVELOPMENT - MBA Lecture Notes Presentation
LEADERSHIP DEVELOPMENT - MBA Lecture Notes Presentation
DEVELOPMENT
XMBA 571
Berivan Mine Ferhanoğlu
İZMİR UNIVERSITY OF ECONOMICS
Fall 2018
Content of the Course
This course aims to introduce students to leadership that
has always been a popular topic. One of the aims of the
course is to provide opportunities to students in order to
evaluate leadership and their leadership potentials.
Course includes the leadership skills required in this era,
the difficulties leaders face and the skills that are utilized
to become an influential leader.
Headings:
• Introduction to Leadership
• 21st Century Leader
• The Qualities and Tools of Influential Leaders
• Owning Leadership
Method & Evaluation
Method:
• Theory and implementation
• Personal evaluation (Reflection)
• Interactivity and dialogue
• Learning from each other
Evaluation:
• Final task / assignment: %40
• Assignment: %30 (1 task)
• Attendance and Participation: %30
References and Communication
References:
• Course Notes (Recent international literature)
• Harvard Business Review – Case Study
Communication:
• For your questions please write to
bferhanoglu@gmail.com
PART I
OVERVIEW: LEADERSHIP
Leadership
• What comes to your mind first about
leadership?
Leadership
• A very broad concept
• Has many dimensions
• Includes dualities
• There is not an exact definition for all cases
• It depends on the situation
What is Leadership?
• What is your leadership definition?
• Who is leader?
Leader and Leadership
• Word leadership’s root is the verb ‘lead’. Meaning to guide or direct, to show the
way to by going in advance, to inspire. Leader, one that leads or guides, heads a
group of people, has influence or power. (Dictionary definition)
• Leadership is not a position like management, it is a process instead. It is a set of
skills and applications that can be reached, observed, understood, learned by
everyone in the organization. (Kouzes, 1999: 40)
• Leadership, under certain conditions, is influencing and steering other’s facilities
for the sake of a personal or group goal.
• Leader, is someone who can influence others, who can show where to go and how
to go, who can set a goal and mission. In short leader is a guide. (Ünal, 2012: 50)
• Leaders declare the mission and vision of the organizations,; set a direction and
strategy for their organization. (Paksoy, 2011: 1-60)
• “Leadership is the capacity to translate vision into reality.” Warren Bennis
My Leadership Definiton
What am I
learning about
myself? + / -?
WHO How can I be myself ?
Which of my properties
AM I? can I polish/emphasize?
How can I
reflect the
person I am?
SUMMARY
• Leadership firstly requires to know one’s self.
• Knowing self well is important while determining the
leadership style.
• If leader accept the way he/she is as he/she is, then
he/she becomes more powerful. He/she doesn’t have
a battle with self.
• Strengths, are the most valuable sources while leading.
They are free to utilize.
• Copying someone else’s leadership (style) doesn’t
bring sustainable successes.
• Leadership requires to reflect ourselves in an adequate
way. Otherwise we can be misunderstood and those
misunderstandings can prevent our success.
• Interactions with others are very crucial for leaders.
Ginzel Leadership Definition
“behavioral choices we make in order to create
a different future”
“A lot of it [leadership] is only relevant in the
context of your history, your goals, and your
aspirations.”
Authentic Leadership
“Everyone is looking for someone to emulate,”
“However, you are likely to fail if you are trying to
be someone else.”
“Its first dimension is The Person: Understand
yourself and improve your emotional intelligence
and other behaviors.”
Linda Ginzel Clinical professor of Managerial Psychology/
University of Chicago Booth School of Business
Authentic Leadership
• “People can put on their leadership potential
once they look less to external reference
points for strength and work on building their
inner core.”
• “…assumptions that limit one’s development.
Building a stronger internal framework makes
it easier to handle ambiguity, change, and
other challenges of leadership.” Ginzel
Kurt Lewin Equation
• Behavior=/f(person)
• Behavior=f(person+the situation)
• “As an executive, you don’t have control over
what’s inside the person, but you do have control
over aspects of the situation — incentives,
physical space, or teammates, for example.”
• “If you want to change behavior, don’t try to
change the people — change the
situation.”Ginzel
Evaluation
• What do I notice? What’s happening?
STRENGTHS
• High commitment/loyalty
• Helpful
• Good at understanding feelings
• High empathy
• Unconditional love
• Kind
• Does not talk about title issues
• Large network
• Open to cooperation
• Motivating
• Good Listener
• Motivates with empathy
• Mediator
• Seeks trust in an environment
Keyword: Commitment / loyalty
• “How does he feed my sense of belonging?“
Visionary (Vizyoner / Öngörülü)
STRENGTHS:
• Can Imagine
• Create a vision
• Creative
• Fun
• Strong Intuition
• See the relationship network
• Produce theories
• Motivate
• Open to innovation
• Energizing
• Eager to learn
• Inspiring people
• Persuasive
• Strong insights
• High personal awareness
Key Words: Meaning, Fun, Satisfaction
“What's fun about it?“
Warrior (Savaşçı)
• STRENGTHS:
• Willing to lead
• Decisive
• High persuasion ability
• Practical mind
• Macro look
• Determined
• Risk-taker
• Strategic
• Powerful
• Doesn’t know the word give up
• Fed from competition
• Doesn’t afraid of making mistakes
Keyword: Benefit
“What is the benefit for me?
The Sage (Bilge)
Leadership Wheel
Which one is priorly
needed to realize &
complete the process?
An
organization
needs all four Which one is priorly
types! needed for a high
quality and
sustainable
Which one is process?
needed to lead
a process? Which one is priorly
needed to form the
right teams and
Which one is keep them
priorly needed to together?
initiate the
process?
Tactic:
Stay on the center, Define what is needed at that moment and mobilize
the relevant leadership type!
We have them all! Need practice to strengthen those muscles!
What do you notice about your
leadership?
• Which type of leadership has higher score?
• Do you remember any periods that it wasn’t
the case?
• Which of them(critical-thinker, warrior, …) do
you need to improve yourself?
Let’s Notice
• What type of leaders surround you? (Consider
office, home, friends, society…)
• What type of people exist around you at the
surroundings you’d like to take the lead?
• How can you approach them? What are their
vital points?
Let’s Notice
• It makes you free to accept it as it is.
– Accepting what we have or don’t / who we are or not
– Accepting the way people around us are
• We all have some (a lot or a little) of these roles.
• We're using some of them more naturally.
• When we reject it, we are exaggerating the opposite
role more. And when we exaggerate, we break the
balance. We can't use it when we need it.
(Ex: rejecting irresponsible behavior)
Why Leadership?
• Is leadership needed?
• If yes, why needed?
• Whay is it always on the agenda?
Leadership
• It has always been important since ancient times:
– Discussed for psychology, sociology, political science, management
science, philosophy, military and historical aspects.
• Has always been a research topic.
• There is not a simple definition, different aspects are revealed from
different perspectives.
• People always complain about the lack of it:
“People all over the world longing for leadership: they want to
have leaders who can make credible, reliable and constructive
changes.“ Miller
• There is no society in which there is no leadership in any dimension
of community life.
• The characteristics of leadership change as the needs of society
change (Macbeath et al., 1996)
Why Leadership?
• Human-beings, living in groups, are
socially living creatures.
• Individuals need a group in order to
achieve their personal goals and realize
a part of their own desires and needs
and feel the need to act in groups.
• The creation and mobilization of groups
of people with specific goals and
objectives requires some skills and
abilities.
• People need leaders to manage and lead
groups that can bring them their goals.
Manager & Leader
• Manager = Leader ?
• Yes, some managers can be good leaders.
• Leader = Manager?
• Yes, some leaders may be good managers.
“Leadership and management are two separate and complementary action systems. Each
has its own specific work and characteristic occupations. Both are required to ensure
success in today's business environment. Management relates to complexity and
leadership to deal with change.”Kotter
Manager vs Leader
Yönetici Lider
• It derives its power from its authority, • It takes its power from the quality and
status, job description and legal power intensity of the interaction with its
followers.
supply authority. • It challenges the status quo. (Bennis)
• Accepts the status quo. (Bennis) • There is no task definition/terms of
• There is a job definition. (Koçel, 1998: reference for him/her.
274) •
His/her main tool is his/her ‘power’.
• Basic tool is his/her ‘authority’. Gives importance to:
• realizing the goals of their followers.
Gives importance to • the authority that their followers provide
• realize the objectives of the organization, to him.
Vision
+
Influence
Harvard Research
• According to a survey of 10 thousands of
people:
• The answer is for both: HONESTY
• 2. Feature: VISIONARY (72%, or even 88% of
senior executives gave this answer.)
– Not expected from colleagues. (only 27%)
• There is no other big difference between the
leader and colleague.
Harvard Business Review, Jan 2009
Argument
• How do you define a ‘successful leader’?
• How do you understand that you're a
successful leader?
• Should the leader always be loved?
• Is Jack Welch a successful leader?
• In what ways?
How to be more Visionary?
• Asking these questions frequently:
– “What's new?“
– "What's next?"
– “What's better?“
• But not only their answers:
– What do others think about it?
• According to the Leadership Assessment of about 1
million people:
“What leaders struggle with most is communicating an
image of the future that draws others in—that speaks
to what others see and feel.”
• Not possible without listening to others
• Working together while determining the vision
Harvard Business Review, Jan 2009
How to be a Succesful / Influential
Leader?
• “The best way to lead people into the future is to
connect with them deeply in the present.”
• “The only visions that take hold are shared
visions— and you will create them only when you
listen very, very closely to others, appreciate
their hopes, and attend to their needs.”
• “The best leaders are able to bring their people
into the future because they engage in the oldest
form of research: They observe the human
condition.”
Kouzes, Posner, Harvard Business Review
Book Leadership Challenge
Can anyone be a leader?
“Leadership is a skill, and I believe like all skills,
can be mastered with practice and coaching.
That does not mean that there aren’t individual
differences, but that people can improve on
their current capabilities.”
Prof. Jeffrey Pfeffer / Stanford University
21 Century Leadership
st
What are the Features of our Age?
• Globalization
– From one country to another
– Global powers
• Information era
– The most valuable parameter
– Easy access
– Management of it: Complex
• Technology
– Rapidly changing
Management &
• Sustainability leadership need
– Decreasing resources to change
– Increasing population accordingly
– Increasing pressure on the system
Leader of this era?
What type of Leadership Is Needed in
the 21st Century?
• “In such a rapidly changing and increasingly
complex world, institutions need to focus on
three things to be innovative and able to
maintain their leadership in this field:
– Companies have to realize their basic capabilities
and improve them continuously.
– Companies must systematically develop alliances.
– Companies also have to transform in the inter-
personal relations.”
(* Prof. Arman Kırım, Yeni Dünyada Strateji ve Yönetim, 213)
What type of Leadership Is Needed in
the 21st Century?
• New organizations (compared to traditional
ones) that can compete globally have to:
– focus more on personal development
– focus more on innovation and change
– give more importance to the integration of all
capabilities in the organization.
– proactively respond to environmental changes
and adapt to changes
Leader of our Age
• “The leaders of our age must be flexible and
adaptable, open to knowledge, and intellectually
curious.” (Ünal)
• Ability to communicate, creatively use
technology to communicate messages
• Trustworthy and trusting
• (apart from having physical or professional
knowledge) To be able to see and evaluate the
opportunities offered by the New Age and
produce solutions to emerging threats
Leader of our Age
• ”In this dynamic structure, the leader must be
creative, and must be able to adapt himself /
herself to change, and a knowledge-age-type
leadership understanding can be
characterized by strong horizontal relations
that can direct the right information to the
right person at the right time.“
Dr. Mesud Ünal, 21. YY’da Değişim, Yönetim ve Liderlik, 98
Leadership of our Age
• Business leaders who face the realities of the 21st century
should be able to take advantage of mental, emotional and
spiritual elements.
• “Integrated Leadership Theory develops new methods that
can benefit from all aspects of human potential.” (Prewitt,
2004)
• Integrated leaders will work for the benefit of society, not for
a few people. It will work to produce joint results that are
beneficial, by cooperation.
• Emotional intelligence and spiritual issues are getting more
and more important.
• Transformational leadership requires more attention to fair
values such as universal ethical values, human rights, and
respect for personal rights.
New Leadership Paradigm
a) Developing structures and processes to support collective
leadership
– Share and deploy power and authority with all group members
b) Encouraging human development and growth
– Promoting group and community capacity development
c) Encourage learning
– Promote change and new ideas
d) Improving the quality of life and protecting nature
– Working for the survival of human and natural systems
– Using a long-term perspective
e) Create communities of responsible leaders and participants
– Providing opportunities for other people's basic needs and
human rights
f) Courage
– Risk taking
g) Honesty and sincerity
– Consistency Kathleen E. Allen, 21. YYda Liderlik
ABSTRACT: What kind of leadership is
required in the 21st century?
• Creating an environment that follows and discusses change
• Making this a corporate culture
• Creating a trust environment
• Away from the need to control
• Encouraging the right use of information in the right place in a
creative way
• Distributing power
• Expanding leadership as the ‘leader of the leaders’
• Flexible
• Holistic (for sustainability)
• Listening, involving, empowering
• Initiating relationships and collaboration between contacts, issues,
resources and tools
• Build partnerships and develop continuously together
(* Prof. Arman Kırım, Yeni Dünyada Strateji ve Yönetim, 213)
Strategies and Tactics that Translate Power
and Influence into Practical Results
• Reduce commitment to the past decisions
– “At the time, they faced external pressures or information that naturally led
them to act as they did, but now the situation is different and they are free
to do something else.”
• Be aware of history, build it on it.
– Past commitments, choices, different dimensions affecting decisions
• Use scarcity:
– Increases the demand (EX: available for a limited time)
• Use Social Proof:
– We're affected by what the majority says and does!
– Once a social consensus begins to develop in one direction, it is difficult to
change that consensus.
– It is amazing to find supporters to help consensus.