WUHAN XENONS DIGITAL TECHNOLOGY CO.

,LTD

WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

After-sale Service Manual

0
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Content
Chapter 1 Photoprint Installation of Edition 10.0.2 2…...7

Chapter 2 Wasatch Software Operation 8.....22

Chapter 3 Solution for offline 23....23

Chapter 4 Software 24... .24

Chapter 5 Adjustment for XENONS 4740/8740 service station 25…..26

Chapter 6 Double heads calibration and service station adjustment

27....37

Chapter 7 Operations for 8740 printer 38....41

Chapter 8 Definition of power box wiring for 6740,4740 42....45

Chapter 9 Instruction of Power box interface for 4740,8740 46....47

Chapter 10 Installation and Maintenance of Feeding System 48....50

Chapter 11 Daily Maintenance and Notes of Printer 51....51

Chapter 12 Examination 52...56

1
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Chapter 1 Photoprint Installation of Edition 10.0.2

PhotoPRINT DX Xenons Edition 10.0.2 software will detect the script key automatically ,
you may need the script key to run the software , normally it takes three steps :

1. Install the printer:

Choose the model you want to install in the Setup on the menu, we choose 4740ASW or
6740ASW(both ok for Xenons printer) via COLOR PRINTER NAME (Notice : TCP/IP
127.0.0.1 PORT No: 9100)

2.Add printing job

① Before adding printing job , you can reset the data on PRESETTING under EDIT menu

2
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

②Choose the printing job on FILE menu

③If the printing job are some pictures, you need nest all the pictures in one plate by NEST, the
software will put them together in one plate automatically , select nesting job and click right
mouse for JOB PROPERTIES setting job properties .

Notice: if need delete any job from a nesting job, you may need unrest job first, then delete
single job. Otherwise, all jobs will be deleted

3.Setting Job Properties

①Selecting job , single click right mouse , select JOB PROPERTISE

JOB PROPERTIES are about to set job properties , it include following functions

Normally you can edit, job flow, color manage, Tile, colour adjust

Edit ------edit media size and job size

Job flow -------setting if save the printing job after finishing printing

Color Management -------add ICC Profile

3
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Tile---------- setting printing job are full printing or just printing some of it

Colour Adjust -------setting picture‗s Saturation, Brightness and

Contrast

② Single job setting , select the job first then setting the size of the picture , magnify the
picture depends on the media size

③ Picture job can set margin. Copy job could be selected on the cope number , but you can
only select single job to copy .

Select the Flip and Rotate on the following picture show .F stand by Flip

Hold on Ctrl to change the picture size

4
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

4.Add ICC Profile

On ―Output madeup job‖ menu select ADD to add an ICC Profile ,(an ICC Profile is a set of
data that characterizes a color input or output device ,or a color space ,according to standards
promulgated by the International Color Consortium )

Notices according job properties:

a, save every nest job , otherwise you will have not be able to find it again after it
finished printing (including every single picture in the nest job )

5
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

b, the ICC Profile should have the same resolution as printing resolution

c, Picture‘s Contrast and Brightness should adjust by the real demand .

6
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

d, After Job Properties setting , click SENT , it will have a RIP processing , after that
PhotoPRINT will print automatically , (it has to RIP first then print) , if the software not connect
to any printer , it will show port error

7
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Chapter 2 Wasatch Software Operation

For the RIP softwares,The biggest difference between Wasatch Softrip-Version6.8 software
and Maintop Photoprint is that Wasatch can RIP multi-queue jobs.And the actual apply and
operation are more powerful.

1.Simple operation of enter the main interface.

Before loading picture,we should set ―Unit of Measure‖, ―Print Queue Location‖ in the picture

operating page.we can click and enter to set the operation.

Figure 1

When loading the picture,We can load picture by clicking ,Or click the right key and choose
―Add to Layout‖,then you can add the picture on the interface.

2.Enter the interface and set layout ：

8
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Figure 2

As the below figure, Set ―Unit Options‖, ―Size‖,―Tile‖,―Trace‖ and so on.

Figure 3

9
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

For Trace setting,you can set background color by choosing the color on the picture.Or by ―No
Interior Paths‖ and ―Wrapper Only‖,The specific operation suggest set according to the actual
picture.

Figure 4

3.The specific operation.

Choose ―Setup‖ in ―Print‖ Menu or click ―Tools‖ and start ―Setup‖ the screen.(as figure)

Start “Setup”

Choose “Printer Model”

Pls choose the right ―Printer Model‖ from the pull-down menu.(as figure 5), which is match with
your special printing solution.

10
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Figure 5

Imaging Configuration

SoftRIP―Imaging Configuration‖will include all the configuration that can effect the final output
colors.Click the pull-down list to set the ―Imaging Configuration‖."Edit" list is at the right of the
―Imaging Configuration‖ window and click ―Edit‖ . (as figure 6)

Figure 6

11
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Click ―Properties‖,It shows the set for actual printing ink out etc.( figure 7)

Figure 7

Print Mode: choose the printing configuration and precision according to the actual print.

Dot Type: choose ―fixed dot‖ or ―variable dot‖.

Dot Size:When you choose ―variable dot‖,It will shows ―variable dot –dark‖, ―variable dot
–standard‖ and ―variable dot –light‖,which shows the big dot,middle dot and small dot mode for
the ink dot.

White Enable: It is for choosing the white ink. When you choose this,The behind option ―White
Overlay‖ will brighten, ―White Overlay‖ means coat with white ink first. It will print the white ink
first for coating before printing the pictures.If you don‘t choose ―White Overlay‖,It means to print
the other colors ink except white first for the picture,and print the white ink later.It mainly used
for printing glass and other transparent materials.

Varnish Enable:It used for the material which need to pirnt varnish.It has 2 modes,too.But There
are few people to use it.

4. Physical Connector

Choose the Physical Connector to connect your printer in ―setup‖,Defaul is LPT1 printer
connector.But for most of the large width printer,We suggest you use (TCP/IP)、USB and
12
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Firewire to connect.―TCP/IP List‖ is at the right side of the Physical Connector window .Click
―TCP/IP List‖ to set ―Physical Connector‖ and add physical connector .

5.Set the screen

After setting ―Printer model‖ and ―Imaging Configuration‖, Please choose Physical Connector
which connect with your printer in Wasatch SoftRIP.Below has the detail
setting.

Printing Margins: It allow to set right margin,top margin and bottom margin.These settings will
automatically move the picture from the edge of the media to the set direction during when
printing.

Paper width: It usually stands for the Max printing width assigned by the printer.If it is a narrow
printing media,you can input a small width. If you use the layout and jigsaw function about
SoftRIP,It is very important to set a exact media width.

13
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Scale Adjustment:It is use to associate with a small scale percent for the given printing unit.This
Scale percent is to compensate the deformation during the special printing procedure.

Crop Marks:It will place on all the printing media with corner marks to help the adjustment.If
choose ―Full Length‖,It will make the crop marks like a line extend to the whole picture makeit
easy to cut.For tile job,This marks will indicate the gap and secant for overlapping.Reclaiming
line will be printed as a liny solidline.But the overlap gap will show as a dashed line.

Register Marks:It will create angular register marks on all the printing media.It is very useful
when you use Wasatch SoftRIP to make the color separation.

Annotate prints:It will print the extra information for the job in the bottom.If choose ―Annotate
prints‖, It will active ―Annotation details‖ as figure 8.

For most of the high resolution inkjet printers,It will generate the clear words if one inch print 8
lines,and save the paper at the same time.For the low resolution printing mode,the printing result
will be better if one inch print few lines by using bigger typeface.the most is to print 6 lines.

Input the notes which need to be added to the annotation in the ―Unit Note‖ window,this words
will be printed on the job.If you want to input the words which print on the special job,pls input a
―Job Note‖ word on ―queues‖ edited window.If you input 2 notes,it will print the 2 kinds of word
at the same time.

CMYK Vector Test Pattern: It will add the predefined test pattern into printing annotated
information.The test pattern will print with the same CMYK Vector color management for main
picture.It is very important to make sure the quality for color‘s workflow(include mimic
coloration)
14
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Cutting Option: It controls the cutting function in SoftRIP‘s selectable outline cutting
function.Before choose selectable ―outline cutting‖ module,all of the setting will show in gray.For
details,Pls view the online help.

6.Unit Options:(figure 9)

Some key print unit setting is in ―Unit Options‖ actabctl.You can visit this setting
conveniently.The setting is specially designated to the print unit.You can change the unit throught
the setting.

figure 9 :Printing method

Immediate Print:

After RIP and generate pictures,It will print immediately.If you cancel to choose the frame,then it
will print after RIP the whole picture.When you choose ―Immediate Print‖,as the machine will
wait for the RIP date,so maybe the printer will pause when printing.For some printer,It will affect
the printing quality.So don‘t use immediate print when printing the page.

Hold for layout:

If you choose ―Hold for layout‖,the job will start to print through the queues after as part of the
layout is put into print. Then can choose to send part and click ―queue nesting jobs‖ on the ―print
queue‖ to send all the jobs to the ―layout‖ screen. Notice ,this selection will only stop individual
task not printing pages.
15
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Single Row Nesting:

This auto- Row Nesting function don‘t need connect to printing procedure,so it is good for saving
media.The system will save the printing job till it has enough picture to satisfy media width in the
queues.The setting date in the ―Gap‖ window will decide the distance between tiled pictures.If you
want to print the tiled job before filling the media width,pls click ―Force Nested Output‖ bottom.

7.RIP the workflow job and print:

If you want to creat printing, SoftRIP will RIP the picture first,and transmit it to the printer.You
just need to click the printer bottom on the ―Tools‖.When doing RIP,it will start ―PostScript‖
interpreter in the taskbar,and send the date of ―Fake offline printing manager‖ to the printer.Click
the ―PostScript‖ or ―Fake offline printing manager‖ will open the window show progress of the
operation.

Important contents！

Pls make sure to choose ―Queue Processing Active‖ at the top of the screen.When you
cancel it,the system will fulfill the processing job,but won‘t start dealing new job.When
you need to stop the job urgently,this safe set is useful.But if you forget to choose it,it will
generate some problems.If cancel it,it will show red light and show ―Queue Processing Not
Active‖.The job can’t be RIP and printed if you cancel “Queue Processing Active”.

Add to RIP queues but don’t RIP:

If you want to add the job to RIP queues for dealing in the future,pls choose ―Add to RIP queues‖
in ―Print‖ menu.Then the job will add to Rip queues,but it won‘t be RIP.

RIP:

If you want to RIP ,but not print,pls choose ―RIP‖ in ―Print‖ menu.Or click ―RIP‖ in toolbar.In the
main quesues,You will see the ―job name‖ in a separate line at the ―main queues‖ screen,and it
shows a ―R‖ in RIP queue.After all of the queues job RIPed,It will start to deal the job and empty
the RIP row,and it will start Postscript interpreter.After fulfilling. The job will in a separate line in
―print queues‖,and its quantity is 0.

RIP and Print:

When you choose ―RIP‖ from the ―print‖ menu or click the ―print‖ button at the toolbar, SoftRIP
will fulfill job according to the above way.The only different is the job will show in ―print queues‖

16
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

and its quantity is ―1‖.If you don‘t choose any special unit options to delay printing.your job will
print start sending to the output equipment immediately after the last job is done.

8．Adoption of typesetting workflow RIP and printing

After layout has been sent to RIP, Wasatch will RIP every image separately .Then an entry that
represent the whole layout will appear in the printing list, at the same time, the entry of images
that have not experienced RIP will also appear in list. Before all the pictures are RIPed it is not be
able to check or print the items in the ―print queue‖.

After ―RIP and print‖ has been chosen from the main menu, the items representing layout in the
―print queue‖ would show the number 1. All layouts would be sent to printer directly after having
experienced RIP .The button ―wait for completion of typesetting‘ in ―Unit Options‖ will not stop
the whole process of printing.

If the layout include the tasks having experienced RIP, those tasks will not experience RIP again,
Sometimes, there is many copies of images that have not experienced RIP and those copies are
different, perhaps one of copies is rotated and resized. System will generate new entry list for
every unique image.

If any component file in the list has been deleted, the layout will not be valid. When you try to
cancel file in print list,, system will warn you that it is one part of layout printing, the layout will
not be valid anymore after it has been canceled.

If you click ―yes‖ at this time, you can‘t access layout that is not valid anymore.

9.Basic information of main list manager

The main list manager can help you control the situation of every task in the process of printing.
Click ―print unit‘ frame on the top of option card, you can choose to view the list you want to
check. Clicking―tool‘ button on some RIP print list will start setting screen for this print list. To
view more than one unit, horizontal direction is more convenient, to view print list of one printer,
use vertical direction will be more convenient.

17
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Operation of dragging main list

If it is not necessary to prepare any files for image, you can drag it straightly from ‗document
scanner‘ to RIP list. The system will ask you whether to generate the preview. If choose no, it will
show ―no preview‘ after image is added into layout.

To speed up the process, you can drag and drop file between lists. Whenever you drag an entry
into print unit that have different settings, the system will notify you that you must use setting plan
of target unit to RIP this file. When drag it to print list ,it will be sent to RIP list and the"Edit"
window of RIP list will start automatically.

Click" to print whenever there is chance"and choose the number of copies you want to print so
that it can start printing task and send it to print list.

10. Deal with RIP list

When task is in the situation of waiting for processing, it will display "R" in RIP list. If it is sent to
RIP and ready to print, it will show the number of printing in "Number list ". If it shows 0 in both
of the two lists, it means it has not been sent to RIP yet or it has already experienced RIP. Please
be noted that the entry in the list includes information of source file location and revised
information of image in SoftRIP. Suppose the source file has been moved or canceled before RIP
course, the image would not be processed.

When choosing a certain task in RIP list,it will activate other buttons that are specific to this list in
tool bar. To change the settings, you can change it through tool bar and or clicking the right. You
can also use standard Window Ctrl&Shift button to choose more than one tasks. Please be noted
that some of the following operations are applied to one task and others applied to more than one
tasks.

18
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Open source file of chosen task:

Open chosen ―task‖ in operation selection card (it is only applied to one task),this button will
close all images that open in the tab.

Chosen task of RIP:

Start RIP process for the chosen tasks. After it has experienced RIP course, the task will show in
print list and the number shows 0.

RIP and print task：

Choose processing of ―RIP and print‖ for the chosen task. When RIP processing finish,task will
appear in the printlist and the default no. is 1.

Cancel all the operation of chosen task:

Cancel all the task requirement of RIP and print processing, and save the task in the list for future
handling. Notice: if the RIP has already started it will not be cancel.

Add the task to the current layout：

Open task on ―Typesetting‖ selection card

Delete chosen task:

Cancel all the task requirement of RIP and print processing and delete them from RIP list. This
option will not delete the original file。

Show the task property:

This operation on the option is according to the quantity of the chosen task （please find in
introduction below）.As to single task also can double click the task to show the task ―property‖

Single task property:

Show the single task property will open ―RIP list‖ window. As the picture shows below. Before
click the ―entre‖ button, will not submit the created items on the screen. If click ―entre‖, will not
change

19
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Change the RIP list entry

RIP when get a chance will submit the task to RIP and open the ―print quantity ―control. If the
quantity is 0, it will only RIP task. If over 0 ,it means should RIP task and print certain quantity.

Delete will delete the task from the RIP list

Rename task ：this window will appear in the middle of the screen, it will shows and submit to
RIP list the name of the task （as the picture shows , the task name is―ks15257‖）.After Click
―entre‖, the system will update the RIP list on task of ―task name‖ list. After RIP task, print list
―notice‖ list will show the new name.

Delete files after RIP will delete the original file from the disk after RIP. This tool will save the
space of disk automatically.

Delete the file after print will delete the print list entry after print. And adjust the size of the file
after RIP （especially for the high DPI and large size task ）.if the space of the Disk is limited,
should delete these task automatically from the print list。

Notice：Allow you enter notice below the task you want to print. This notice will print together
with ―notice print‖ on the unit ―setting‖ screen . It is different from the notice enter in the
―setting‖ in the window of ―notice print‖(these notice will apply on all the print task on the print
unit),here enter ―task notice ― only apply on this task.

20
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Must chosen “notice print” in the screen of “setting” and enter in the window of “task
notice” so that It will print with the task.

Multi tasks’ property

Highlight the show of multi RIP list entry and choose ―show the property of chosen task‖

Will entre the screen below. Please pay attention, choose multi handle will effective to multi entry.

11.Handle print list

When the task show a quantity above 0, it means the task is ready list and print. If not , the list
print task will start print according to their list order if you haven‘t chose any inhibit the function
of print on the unit options. The listed print task will start printing in order of the queue.

The waiting to print unit will show the quantity of print but not start print

When electing a task of "Print list", all tool bars in specific list are active. For the RIP list,some
operations can be started for a single operation, while other operations can be simultaneously
applied to multiple jobs. "Cancel the selected job of all operations" and "Remove the selected job"
are of same function with two options of "RIP list" . Here are the other "print list" operations:

The selected print task

Start "RIP and Print" process for the selected task, and enter the default number 1 at the same
time.Click "printer"on the tool bar will add one copy to be printed once.

Add selected tasks to the present layout:

Open the selected job on "Layout". The tasks on the printing list has experience RIP, so they will
display frame with a solid blue line on the "layout" screen . If you do not re-RIP, it will not be
able to edit or whirl the images which has experience RIP. For more information about the
operation, please read layout part on line for help.

botton of nesting queue jobs in the toolbar :

When working together with "Wait typesetting complete", this control will add the line-up all
tasks which are ready to print to "typesetting" tab, and change the number to 0 in the "print list" .
You can decide whether add the layout of the job has begun processing tasks to forums or clear
the current line-up content of the "typesetting" tab before the tasks are sent to the layout .

The properties of the selected tasks:

21
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Start "Print list" window (the following picture). Here the "delete" button only can delete the entry
from the "print list". Please note that the window of "task name" entry only can change the list in
"print list" , but can not update the RIP items. You can also select "Edit annotations" to change the
task name in the ―note‖ list by right-clicking from the "print list".

When you select more than one job, only "copies" and "delete" options are available. For the
corresponding "RIP list" property of the screen, the content can be changed information only
worked when pressing the "enter" to exit the window.

Edit of the print queue items

22
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Chapter 3 Solution for offline

1. The carriage back to the origin:

Carriage moves slowly to the right →original blank insert into the origin sensor→ carriage moves
to the left → move a short distance to the left after the carriage stops.

After turned the printer on, the carriage will come back to the origin and then moving slowly to
the right.It will continue move until the origin sensor senses the carriage blank.But the fact is that
the carriage will move left further distance for origin parameters we have settled in software. The
machine online after the carriage finished this distance

2.Settlement of offline stiuation

（1）Check whether using the wrong software or not.A typical features of using wrong software
was the machine power with online, but it will display "OFFLINE" once pressing the arrow keys.
Beside the left side of damper ,there is a white ink stack, these models which board A, B are the

upper and lower plug are named " "driver.While there is

a Square motor control blake alone beside the left side of damper, these models which board A, B

are the left and right plug are named" "driver.

（2）Second,shutdown → restart software → Power on

（3）Check whether Epower USB driver is being properly identified or not

（4）Reinstall the printing driver

（5）Put the carriage onto the middle of the printing panel: ① If the carriage does not move but it
can work by blocking the origin sensor with a card.In this case,maybe it is about motor, motor
drive board problem. ② If the carriage move to the left, maybe something wrong with the origin
sensor or the cable is not well-connected. ③ If the carriage keep moving to the right until it hit
the right bezel, you need to check whether the the blank position of the carriage can inserted into
origin sensor or broken origin sensor.

（6）Change a computer

（7）Main board issues

23
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Chapter 4 Software

1.Original set,print original location set,flash jet location set method：

Entre engineer print mode（code：XENONS）first,and then entre the setting of calibration

parameters。You can set length,original point,print original location and flash jet location。But
in this mode the unit is point,1mm equal about 7 points。

2. Horizontal gear ratio setting：

First use WordPad to open config file in the software,and then find step_to_mulse in the config
parameters ,is 49518

3.Vertical gear ratio setting：

First use WordPad to open config file in the software,and then find Vert Motor One Step Length
in the config parameters ,is 354609

4.Horizontal motor speed parameters setting：

First use WordPad to open config file in the software,and then find：

Adjust these three numbers to

the same, normally suggest
28，max 33.the larger of the
number ,the faster the carriage's
speed will be.
5. Vertical motor speed parameters setting：

Pls open config in the software by using tablet.Then you can find below specifications:
The faster the carriage’s speed
will be.these three number to
Adjust
the same Normally suggest
26，max 50.the larger of the
number the faster the paper
will be.

Notice：when any of the setting is changed must restart the software, or the setting will not be
invalid

24
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Chapter 5: Adjustment for XENONS 4740/8740 service station

Adjust service station : adjust service station to the best condition according to front- back ,eft
-right up and down positioning .

1.Adjust the height of service station :

First lower the carriage to 1mm between the print head and cap.

the distance between

print head and cap is
1mm

2.Adjust front and back of service station :

When carriage is pushed in , the two legs and printhead should be much closer , but do not touch
print head , you need to loose the screw which fasten the service station , and move service
station back and forward .
25
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

the two legs

and printhead
should be
much closer ,

3.Adjust left and right of the service station :

You need to adjust origin position good , through adjust the catch of origin position to realize
physical adjustment ,when the carriage stop at origin position ,the distance between service station
round horn and slideway corner is about 3mm .

the distance between

service station round

horn and slideway corner

is about 3mm .
The gin joint here is one
half , when carriage go
back origin ,you can take
off the pipe and check
leak tightness

26
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Chapter 6 : Double heads calibration and service station adjustment

The sketch map of double heads printer's carriage and service station

First ,install the head on carriage , next test .

First loose the 4

screws , in order

to move carriage

up and down

27
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Next put carriage on adjusting

board , then adjust the level of

the two heads

After put carriage

on adjusting board ,

loose the left and

right screw of

carriage to adjust

two heads level .

After adjusting, try

best to make sure

there is no gap

between two heads

and adjusting head

board

28
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

When make
sure no gap
between two
heads and
adjust board ,
fasten left and
right screw of
carriage

when finished above steps move carriage up , make the distance between two heads and adjust
board is about 1mm .
fasten the 4 screws around
carriage

29
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

move carriage
away from adjust
board

before move
head loose
these screws
above

make head rotate by twisting adjust the two screws to move head

screw back and forward

In the key board menu , adjust drawing to realize physical adjusting

30
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Vertical adjust

The state graph after adjustment

Make two

vertical lines to

be at one

straight line

Then do horizontal adjust

31
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

horizontal adjust

Before move head

loose these screws

twist screws to make adjust the two screws to move

head rotate head back and forward

Twist the above screws to make head rotate and calibrate the up and down heads

32
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Try best to make three

different lines is one line on
horizontal direction

Then print testing state diagram

The following is the printing state diagram

From state diagram you will see whether two

heads ‗s front and back is aline and whether

there is gap between up and down .

When there is gap in state diagram or overlap lean , next you need adjust two heads physical
position .

Two carriage heads adjust

33
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Before move
head loose the
screws here

Twist screws to rotate Adjust the two screws to

head move head back and forward

Adjust two heads physical position to make the state diagram no gap ,overlap and lean .

During this time keep vertical and horizontal adjusting alternately until adjust perfect .

At last make vertical and horizontal state diagram be in best condition then do next step .

If print out up and down head‘s state diagram is stagger , it needs calibrate the two head in the
menu to adjust : make the middle 0 between Head 1-Head 2 (R-L) Head 1—Head 2 (L - R) be up
and down aline .

34
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Choose two heads calibration in the menu.

After calibration the state diagram look like following : two heads are not stagger but aline

After the above steps is finished do carriage two-way calibration.

35
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Make the few

models are all
aligning on 0
line

Double heads printer cap adjustment

Now the two heads service station no need adjust up and down , only adjust the front and back and
cap para-position

You have to loose these screws

before para-position

Adjust front and back of service station : when carriage is pushed in , the two legs and printhead
should be much closer , but do not touch print head , it needs loose the screw which fasten the
service station , and move service station back and forward .

36
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

The two
angles of
service
station
should be as
close as to
print head.
But the two
angles
should not
scrape print
head
The adjustment of service station cap: You need firstly loosen the screw of fixing service station
cap,put the cap in the middle of print head and then fix it. Adjust the origin baffle to make the
distance between round angle of service station and corner of slide slope is about 3mm.

The distance between

round angle of service
station and corner of slide
slope is about 3mm

It is ready to print image after this series of adjustment.

37
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Chapter 7 Operation for 8740 Printer

1.When install ink tank, please put it down to the third hole with the order from top to bottom.
Moreover, when pour ink in ink tank,the ink should not be over 3/4 of ink cartridge.

2.When installing the print head data cable, you will notice there is 4 jacks on print head
board.The corresponding oder is one to four from operation panel to ink tank. Two wide data
cables are connected to print head, each wide cable is divided into two flat cables that suitable for
print head board. The corresponding order is the data cable on the top of print head should be
inserted in 1and 2 jacks of print head board, the flat cable below should be inserted in 3and 4jacks
of print head board. The order of 1,2 on print head is from the inside of carriage to the outside .
3and 4 is the same.

The specific operation is as the following:

Installation of print head data cable:

(1) The flat cable on print head

2
1

(2)Jacks of print head

38
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Two line jacks for print head data cable

Attention:The number above corresponds with the number of jacks on print head board

（3）Jacks on print head board

4
1 2 3

39
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

4
3
1
2

3.When fill the ink,the ink should not be over the damper filter,please use injector to control the
ink level to reach about 2/3 position of the damper。When pump ink , insert damper in print head
firstly and then pull out one damper and use the injector to pump it。Then insert it to print head
again. when pump ink, the ink nozzle that is inserted in the print head should be upward,and
then use the injector to pump ink。

4.The state diagram printed out from left to right is ：

K K C C Y Y M M

① ② ③ ④ ⑤ ⑥ ⑦ ⑧

The damper- insert location on Printhead：

① ② ⑦ ⑧

③ ⑤ ④ ⑥

40
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Notice：

1.When insert the printhead data line,must be in the right order。The front part of the data line
should not be winkled。When use injector to pump the ink , the ink should not be dropped on the
data line at the front part of the printhead,to avoid the ink getting into printhead and burn the head
when power on。

2.Air leakage is not allowed at the place of connecting damper.

3.When use the injector to pump ink,air bubble should not be existed in the bending groove of
damper。

4.When install the damper plate ,the damper plate should be compressed hard.

41
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Chapter 8 Definition of power box wiring for 6740,4740

Definition of power box wiring for 6740

Printhead board data cable

that connect to printhead

board board
Main board

power line

interface

Cooling fan cable

interface

Connect to key board Paper-suction

fans cable
Connect to origin switch empty
Connect interface

to
Connect to back Motor board data
service
media sensor cable ,connect to motor
station
board
sensor Ink pump

motor

line;connet Air-supply device

to service control cable

station

Definition of wring of main board B

42
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Motor board power

line ;connect to power X motor power

board line ;connect X
motor

Motor board data

cable ,cconnect to

main board

Y motor power

Y motor signal line, connect to Y

X motor signal wire, connect
wire ,connect to motor
to motor adapter board
motor adapter board

Connect to X Connect to Y
motor motor

Definition of Motor driver board wiring

43
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Definition of power box wiring for 4740

Main board power
Cleaning motor signal Printhead signal line
input interface
line，connect to service (to printhead board)

station

the two short circuit

Connect to back
Media suction
media sensor
fan、cooling
fan interface Connect to original
switch

Motor board signal line

connect to key board

Definition of mother board wiring

44
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Horizontal motor
power line，to X
Motor board input power， motor
connect power board

Motor board
signal line，to
Horizontal motor Vertical motor signal
motherboard
Vertical motor power
signal line ，to small line, to small adapter
line, to vertical motor
adapter board board

Definition of motor driver board wiring

45
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Chapter 9 Instruction of Power box interface for 4740,8740

Interface board for mainboard:

Printheadboardcable,conne
ct to printhead board.

Connect to back Power cable of

paper sensor power box
cooling fan Power cable of
paper suction fan
Connect to
Connect to Signalcable Main board
origin switch
Keyboard of motor
oforigin power
board
Interface

cable of cleaning
Cleaning board module,connect to cleaning
bboard

46
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Connect to ink
pump
Connect to blade
motor
Connect to interface board
of mainboard Connect to blade
origin swith

Motor board and motor signal -transfter board

Motorboard's power
line Interface
X motor power
cable .Connect to
horizon motor

motor board signal Y motor power

cable，connect to cable .Connect to
mmainboard vertical motor

Connect to Connect to
horizon motor vertical motor

47
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Chapter 10 Installation and Maintenance of Feeding System

Installation of Heavy-Feeding System

Paper racks installed at the left and right side

Paper plate installed at the left and right side

The overall effect image after installation

48
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Heavy-Feeding System Maintenance Diagram

Heavy-Feeding system Heavy-Feeding system with

without resistance-the left resistance- the right

resistance- left
Heavy-Feeding system without resistance- the left, Resolution Diagram

49
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Heavy-Feeding system with resistance-the right

Resolution Diagram

Attention: In the resolution graph of heavy media system above,all the places having arrow
need customer to use lubricants or lubricating grease regularly to make sure that heavy-type
media system works evenly.

50
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Chapter 11 Daily Maintenance and Notice of Printer

To keep normal working situation of printer and make sure its constant and high-quality output,
daily maintenance is a necessary step,The right maintenance steps are as the follows:

1. The printer and the surrounding working environment must accord with the requirement for
equipment.(Temperature:20-30℃,Humidity:40-60%),and the surroundings should not have the
equipments which have strong magnetic field and may cause a lot of dust.

2. Keep printer clean,operator should do normal cleaning work.( blade and purge pad need to be
cleaned frequently)

3. In process of using,You have to keep platform clean without foreign matter to avoid scratching
the surface of print head.

4. After long time working, the around of print head should be cleaned. To keep the around of
print head clean without condensed ink.

5. On the rail guide,The foreign matter is not allowed to exist, otherwise, it would damage rail
guide and slider,even broke the print head. Usually, it's not necessary to add oil to rail guide, if it
need adding oil, please use oil of sewing machine and not too much to avoid flowing to printing
materials.

6. Ink cartridges should be well covered after adding ink ,to prevent dust or other foreign matter
fall into it and cause ink blocking.(when add ink,ink cartridge should not be taken out ,to prevent
parts inside broken because of frequent plugging and taking out ,and cause unnecessary loss )

7. Eco-solvent ink can't be mixed with water. Otherwise,it will cause chemical reaction and
generate sediment ,which can block the print head. Blade needs to be replaced to a new one when
it is dirty.

8. Install print head baffle plate firstly when removing the printer.

9. Operate printer strictly according to our operation instruction, otherwise, it may cause
unnecessary loss.

51
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

Chapter 12 Examination
1. How many models are there for XENONS printer?

6740ASW、6740ADW、6500ASW、6500ADW、4740ASW、4740ASE、4500ASW、
4500ASE、8740ASW、8740ASE、8740ADW、8740ADE、8104ADE、8126ADE

2.The order for the State diagram color printed by DX7 machine is (from left to right):

single head and 6 colors：lm、lc、K、Y、C、M

single head and 4 colors：M、C、K、Y、C、M

1.0.0.9 software, double heads and 6 colors：lm、lm、lc、lc、Y、Y、 M、M、C、C、

K、K

3.The output voltage from power board to motherboard is（42V、24V、5V）,The output voltage
from Power board to motor board is (42V、5V）,The voltage for fan is（24V）.

4.The order of ink color in cartridge for Dx5 printer is（K、C、M、Y）(stand at the back of the
printer,from right to left).The order of ink color in damper is（K、K、C、C、Y、Y、M、M）
(stand at the back of the printer, from right to left).

5.The color for back paper detector‘s line is green,grey and black, if need to short connect,which 2
color lines should choose?(grey black)

6.When change parameter in config, the speed of carriage should change to（Motor_Speed
100,250,330）,The speed for entering media should change to（Vert_motor_speed 1,2,3）.

7,For carriage‘s transmission belt,we have two colors: white and black, Gear Ratio for white is
（50408）,for black is（49518）;if customer‘s printer has black belt,but set white Gear Ratio,which
situation will appear:

(1,when printing the first pass, the carriage will stop when reached the left side and slow down
and move a little distance.)

(2,it will appear 0.5cm dislocation when pause and print again)

(3,when to clean after pause, the cleaning result will be very bad)

8,If the wiring is correct, the carriage will move slowly to left and stop and then move, the most
possible problem is (the grating decoder haven‘t read the raster)

52
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

9,When it hasn‘t ink in the ink pipe,if one of the ink sac leak air, can it fill the ink?(cann‘t fill ink)

10.What are the conventional media printing width for indoor printer?

（1520mm,1370mm、1270mm、 914mm.）

11,when the USB cable is not connected, the carriage cann‘t be locked by itself after open the
machine ,the most possible problem is (motor)board.

12.We always say printer‘ 7 dots is 1mm, how do it come?

(each dot is 0.141mm, 1 divide 0.141 is about 7.09)

13.What is dpi?

Dpi means how many dots in each inch

14.In maintop software, the pictures save as (TPF)format after mading,It is (pm) format after RIP.

15.For our printers,74 inch machine has the max width for media (1.88m),the max printing width
is (1.8m)；50 inch machine has the max width for media（1.27m）,the max printing width is
（1.27m）.

16.When install the eco-solvent machine in factory,We should use（pure water）to clean the ink
system.

17.During printing,the carriage will stop longer time when it moves to the left and right
side,especially when RIP and print is in the same time,what‘s the reason? Because（the computer‘s
RAM is not enough）

18.When the 4740-A machine is printing,It will appear the lines which has the same width with
printhead in picture occasionally.It still exist after changing the driver for motherboard.How to
solve this?

（to tie all of the long flat cable together,to avoid them move in the towline）

19.During printing,It will appear the carriage stop in any positions,we push the carriage in this
situation.

If the carriage can be pushed to move,Then how to analyse it?

（It is the problem for power board.Because the carriage can be pushed to move,It means it hasn‘t
relation to computer and USB cable.And it is normal when restart the machine again. It hasn‘t
relation to motherboard ,motor board and motor）

53
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

If the carriage can not be pushed to move, how to analyse it?

（It is the problem for computer,USB cable and software.The machine can connect and print
normal after restarting every time .This means the control system is ok,The carriage can lock by
itself when printing stop.This means it is not the problem for motor loading.Expect these factors, it
may be the following problems: the computer RAM is not enough,the USB cable isn‘t connected
well,software dead and so on.）

20.When connecting the printhead date cable of DX5 inkjet printer,If insert upside down,Then
(the motherboard and print head will be burn at the same time.）

21.For Dx5 machine, if it often appears break lines during printing,how to analyse and solve it ？

①The machine offen appears off-ink .

Check if there is air which haven‘t left out at the location for inserting ink needle in ink cartridge.

Check if the ―O‖ type circle in the copper bush is neglected or broken.

Check if the printing material can cause large static electricity.which will make the ink adsorbed
in the surface of printhead.Then it will appear ink break.And it will appear some times after
cleaning.And it can exist any strong magnetic equipment or dust-attracted equipment.

②When the off-ink happens,the machine can not be cleaned well.

Check if the ink needle is blocked.Check if the connections between the ink pipe and the
interfaces are not good or broken. especially the hard pipes. Check if the ink sac is damaged or
leak air. Check if it is the problem for the service station itself.

To check if the ink system goes smooth, If there is some scratch or block for the surface of
printheads.you can try to soak the printhead into the ink.

③Check whether there are air bubbles in the ink supply system or not.It can result off-ink if leak
air.

④The pad of flash and the pad to press paper is too high,Which may hit the surface of printhead
to cause off-ink during the carriasge moving.

⑤The blade hasn‘t install,or install upside down,or broken.

⑥Temperature will also affect the off-ink ,you must keep the machine and its surrounding
environment match with the requirements of the device (temperature :20-32 ℃,
humidity :40-60%).

54
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

22.When received the call from customer‘s engineer,he tells you that the VH light on printhead
board is off, how would you guide the customer‘s engineer to solve the problem?

Answer:

Power off the machine and try to learn the detail about the machine. Does the machine suddenly
have the problems in the normal situation or have the problems after do some adjustment and
deal.If it has the problem suddenly in the normal situation,Then pls follow the below testing
procedures to check. If the second situation,You sould analyse it depending on different situation.

The reasons to cause this problem:

1. Power board broke,which causes that power board hasn‘t 42V voltage output to motherboard.

2. Motherboard broke, which causes that power board has 42V voltage output to
motherboard.But the motherboard hasn‘t 42V voltage output.

3. Long Flat cable has problem,which results the 42V voltage hasn‘t transmit to printhead
board,but the mother board is OK.

4. Printhead broke.

5. Printhead is short, which results the mainboard burned out. It maybe the boards is short inside
the printhead at this situation, or maybe the printhead connector has has put the ink in.

The checking methods for customer’s engineer:

Unplug the USB cable.

1. Unplug the power cord of power board from the motherboard .To check if the voltage for 42V,
24V, 5V is normal.

2. To check if there are some metal like screws,water and other conductive materials on the
board.

3. Check if the long flat cable has split, insert wrong place and damage.Check if the other cables
plug wrong pace or connect bad in the boards.

4. Check if the printhead connector has put ink in,which cause the short.It needs to put off the
printhead and check.If all of them is good,you can change a motherboard.But before
charging,Pls unplug the printhead data cable from printhead board. Check if the VH light on
printhead board is on after open the machine.It it is on,then you can check the movement and
check if it is normal.Turn off the machine after testing,and connect the printhead date cable.
And test if 3.3V, 5V, 42V in printhead board is short with ground.if it is short ,This proves the
55
 WUHAN XENONS DIGITAL TECHNOLOGY CO.,LTD

printhead is shor.Then you can not turn on the machine before changing a print head.If
not,Then you can connect the cable and open the machine.

23. During the printing process, if one side is jamp space and another side overlape,and it change
periodically, how to analyze and handle it?
Answer:

Analysis:If one side is jamp space and another side overlape.It is because the different in entering
paper on left and right side.And this phenomenon is often changed periodically.When the left side
enter more paper than the right side,the left side will occur jamp space while the right side will
occur overlap; But when the situation reaches a certain degree,the more paper entering side will be
pulled tightly to the paper tube sections, the less paper entering side will become loose. And then
further, the tight side go less because the resistance, on the contrary, it will go further on the loose
side.This cycle continues to form one side jamp space and the other side overlap. and the jamp
space side will overlap while the overlap side will have jamp space.And they change periodically.

Solution:

1. Check whether the material is well-installed or not,and check whether the frame is installed at
the same left-right level.

2. Change the defaulted stepping speed 40 to 26 in the software,and check the stepping .

3. Adjusting the synchronous belt for vertical motor ; Takedown the synchronous wheel for feed
axis, loosen the screw to make the feed axis in a natural state and then tighten on; put grease
on the connection between the panel support and the feed axis.

4. Check if half of the pressure roller is pressed the paper emery cutter.and the other half isn‘t.If
so,you need to re-adjust the platform and increas the platform appropriately.

5. Loosen the fixed screw on middle beam support and the left screw on the end beams near the
left, to adjust the left part of middle beam.

56