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Functions of Questionnaire

This document discusses the functions, types, development process, advantages, and disadvantages of questionnaires. It notes that questionnaires can translate research objectives into specific questions, standardize questions and responses, foster cooperation and motivation, serve as permanent records, and speed up data analysis. There are two types: structured questionnaires that use standardized task inventories, and open-ended questionnaires that allow respondents to describe work in their own words. Advantages include low cost, ease of analysis, familiarity to respondents, and reduced bias; disadvantages include impersonal nature, inability to explain questions, and potential unreliability due to peer pressure or desire to impress the researcher.

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Sohaib Safwan
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103 views4 pages

Functions of Questionnaire

This document discusses the functions, types, development process, advantages, and disadvantages of questionnaires. It notes that questionnaires can translate research objectives into specific questions, standardize questions and responses, foster cooperation and motivation, serve as permanent records, and speed up data analysis. There are two types: structured questionnaires that use standardized task inventories, and open-ended questionnaires that allow respondents to describe work in their own words. Advantages include low cost, ease of analysis, familiarity to respondents, and reduced bias; disadvantages include impersonal nature, inability to explain questions, and potential unreliability due to peer pressure or desire to impress the researcher.

Uploaded by

Sohaib Safwan
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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FUNCTIONS OF QUESTIONNAIRE

• Translates the research objectives into specific questions

• Standardizes those questions and the response categories

• Fosters cooperation and motivation

• Serves as permanent records of the research

• Note the important role of research objectives

• Can speed up the process of data analysis

• Can serve as the basis for reliability and validity measures

Types of questionnaire method


There are two types of questionnaires: structured questionnaire and open-ended
questionnaire.

The structured questionnaire uses a standardized list of work activities, called a


task inventory, then jobholders or supervisors may identify as related to the job.
It must cover all job related to tasks and behavior. Each task or behavior should
be described in terms of features such as difficulty, importance, frequency, time
spent and relationship to performance.

The open-ended questionnaire asks the jobholder to describe the work in his or


her own words.
Steps in the Questionnaire Development Process

ADVANTAGES OF A QUESTIONNARIE
 Questionnaires are very cost effective when compared to face-to-face
interviews. This is especially true for studies involving large sample sizes
and large geographic areas. Written questionnaires become even more cost
effective as the number of research questions increases.

 Questionnaires are easy to analyze. Data entry and tabulation for nearly all
surveys can be easily done with many computer software packages.
 Questionnaires are familiar to most people. Nearly everyone has had some
experience completing questionnaires and they generally do not make people
apprehensive.

 Questionnaires reduce bias. There is uniform question presentation and no


middle-man bias. The researcher's own opinions will not influence the
respondent to answer questions in a certain manner. There are no verbal or
visual clues to influence the respondent.

 Questionnaires are less intrusive than telephone or face-to-face surveys.


When a respondent receives a questionnaire in the mail, he is free to
complete the questionnaire on his own time-table. Unlike other research
methods, the respondent is not interrupted by the research instrument.

 Quick and easy to administer.

 Does not require trained interviewer.

Disadvantage of questionnaire
 Questionnaires are impersonal, this means that it may be difficult to
understand answers and thus to act on them.

 Questionnaires, like many evaluation methods occur after the event, so


participants may forget important issues.
 Questionnaires are standardized so it is not possible to explain any points in
the questions that participants might misinterpret. This could be partially
solved by piloting the questions on a small group of students or at least
friends and colleagues.

 Open ended questions can generate large amounts of data that can take a
long time to process and analyze. One way of limiting this would be to limit
the space available to students so their responses are concise or to sample the
students and survey only a portion of them.

 People are not always willing to fill questionnaires in so they may just throw
them always.

 Sometimes questions used are too standardized (closed) so some peoples


preferred answers may not be included, and this also does not allow for
much detail.

 Peer pressure of embarrassment may cause people to not want to answer


certain questions, or they may want to impress the researcher and fabricate
the truth by filling in untrue answers, making questionnaires unreliable and
sometimes invalid. 

 Students may not be willing to answer the questions. They might not wish to
reveal the information or they might think that they will not benefit from
responding.

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