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Consumer

The document lists the rights and responsibilities of consumers. It mentions 8 rights including the right to basic needs, safety, information, choice, redress, representation, consumer education, and a healthy environment. It also lists 6 responsibilities including critical awareness, action, social concern, environment awareness, and solidarity.

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Simmy Dhaliwal
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19 views1 page

Consumer

The document lists the rights and responsibilities of consumers. It mentions 8 rights including the right to basic needs, safety, information, choice, redress, representation, consumer education, and a healthy environment. It also lists 6 responsibilities including critical awareness, action, social concern, environment awareness, and solidarity.

Uploaded by

Simmy Dhaliwal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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List down the rights and responsibilities of consumers that is mentioned in the video:

Rights:

1. Right to basic needs- the availability of basic and prime commodities to consumer at affordable prices
and of good quality.
2. Right to Safety- Which is the right to be protected against the making of goods or the provisions of
services that are hazardous to health and life.
3. Right to information- Which is the right to be protected against dishonest or misleading advertising or
labeling and the right given the facts and information needed to make an informed choice.
4. Right to Choose- Which is the right to choose products at competitive prices with an assurance of
satisfactory quality.
5. Right to Redress- Which is the right to be compensated for misrepresentation, shoddy goods or
unsatisfactory services.
6. Right to Representation- Which is the right to express consumer interests in the making and execution
of government policies.
7. Right to consumer education- Which is the right to acquire the knowledge and skills necessary to be
an informed customer.
8. Right to a healthy environment- Which is the right to live and work in an environment which is
neither threatening nor dangerous and which permits a life of dignity and well-being.

Responsibilities:

1. Critical Awareness
9. Action
10. Social Concern
11. Environment awareness
12. Solidarity

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